Bought a new G2 and it has a slight "problem".
The back of the phone makes a creak noise every time I have it in my hands.
I tried another G2 before and it didn't have this issue.
It's very annoying having paying for a new phone and then seeing it creaks.
¿Can the warranty fix this?
On the shop I bought it all they can do is send it to repair service.
¿Is it worth it or are they gonna tell me it's normal?
Thanks!
Nope, its normal. LG G2 back is terrible
Is this a common issue with the G2?
Does more people have this issue on their G2?
I was under the impression that everyone's G2 does that.. Mine started the first week of ownership.
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Hey guys I bought my g2 off craiglist and been using jt for about 4days. And I found a dead pixel........... so I'm trying to get a replacement. How can I get a replacement.what should I tell them?
I sent a mail to htc customer services but they are bullshitting me.
I can deal with the loose hinge but I can't deal with the dead pixel and screening being all wobbly when its closed.
And I just saw few posts saying that they have recevied g2 with stronger hinge? That it does not open when its upside down? Can anyone confirm this?
I'm not trying to be a crying baby, just expected a little bit more from htc 500 dollar phone.
Sent from my T-Mobile G2 using XDA App
eunkipark92 said:
Hey guys I bought my g2 off craiglist and been using jt for about 4days. And I found a dead pixel........... so I'm trying to get a replacement. How can I get a replacement.what should I tell them?
I sent a mail to htc customer services but they are bullshitting me.
I can deal with the loose hinge but I can't deal with the dead pixel and screening being all wobbly when its closed.
And I just saw few posts saying that they have recevied g2 with stronger hinge? That it does not open when its upside down? Can anyone confirm this?
I'm not trying to be a crying baby, just expected a little bit more from htc 500 dollar phone.
Sent from my T-Mobile G2 using XDA App
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Claiming warranty is a ***** when you conduct business via craigslist. With that said, your going to have to talk to HTC about it because there is a manufacturers warranty on the device regardless of owner. Instead of an e-mail where they just send you a bull**** auto response try calling them...
And I had to get a replacement G2 because my first one had a wobbly screen and the hinges were pathetic. The replacement was solid. But... A friend of mine got his replaced and though the screen didn't wobble anymore, the hinges had no strength at all!
Just say that it was a gift from a distant relative and you don't have a receipt.
eunkipark92 said:
Hey guys I bought my g2 off craiglist and been using jt for about 4days. And I found a dead pixel........... so I'm trying to get a replacement. How can I get a replacement.what should I tell them?
I sent a mail to htc customer services but they are bullshitting me.
I can deal with the loose hinge but I can't deal with the dead pixel and screening being all wobbly when its closed.
And I just saw few posts saying that they have recevied g2 with stronger hinge? That it does not open when its upside down? Can anyone confirm this?
I'm not trying to be a crying baby, just expected a little bit more from htc 500 dollar phone.
Sent from my T-Mobile G2 using XDA App
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Click to collapse
I returned my G2 until my buyer's remorse because the trackpad wasn't working as it should and got a replacement G2.
The hinge is a lot sturdier than my old G2 was and no longer falls down under its weight when hung upside down. If I shake it when upside down, then it begins to fall. However, there is no reason as to why I would shake it, so I really see this as a problem for me
tazz9690 said:
I returned my G2 until my buyer's remorse because the trackpad wasn't working as it should and got a replacement G2.
The hinge is a lot sturdier than my old G2 was and no longer falls down under its weight when hung upside down. If I shake it when upside down, then it begins to fall. However, there is no reason as to why I would shake it, so I really see this as a problem for me
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Did u get a replacement from HTC or T-Mobile.
So the screen doesn't move around when it's closed? Cause mine is all wobbly.
Sent from my T-Mobile G2 using XDA App
I asked the tmobile rep to tell me specifically about the loose hinge issue on tmobile g2 and this is what he said.
"There were some reported issues when the phone was first released. The hinges were simply loose, allowing for too much movement of the keyboard. This lead to those that push harder on the buttons, to warp the hinges further (which would be those that reported a 'dangling keyboard') Once the issue was noted, all phones that were sent out after that were corrected. Those that did have the loose hinges received an exchange with the corrected hinges."
Looks like Tmobile/HTC corrected the problem!
i don't think so, I just received one last week and the hinge is fairly loose.
Yeah, that's BS
I hope this is true... I want another one. It's not "annoying" it's more scary that I'll break the screen off the keyboard thing thing. Yeah, thing-thing.
I don't know about that... Got my second G2 on 12/20 and the hinge is still loose.
Are you guys expecting the snappy feel of the G1? That's not gonna happen.
vision
I received one on the 22nd... and the hinge doesn't hold it solid once it is in place. I plan on returning it and trying to get one that isn't bad.
I'm content with my "loose" hinge on my Desire Z. It opens due to gravity, as one should expect with this design. When facing a normal direction and not held by just the bottom half the hinge is very nice and easy to open and close.
Yeah... I call BS. I bought 2 G2s together...and we literally went thru 7 phones b4 I said well I guess that's just the way they are...all loose.
Sent from my T-Mobile G2 using XDA App
androidcues said:
Are you guys expecting the snappy feel of the G1? That's not gonna happen.
vision
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My G2 was very snappy when I first got it. When I pushed slightly it would fly open or closed and it felt very strong. Upon peering into the loose hinge issue, I opened my phone slightly and seems that weakened the hinge instantly.
Uhh... when I talked to a T-Mo Rep online about that the first week I got my G2 and they passed it off as a feature.... to have a loose hinge as a feature..... kinda want to go see if they would be willing to give me a replacement now that they've accepted it as a problem.
from Europe
Folks, I have got a DZ for xmas. It is a Czech, (east europe model, whatever that means) and it is loose but OK. I wouldn't tear it down. If new springs come out, or a way to make it tighter, I might take it back, but I think this will do.
Frostshock said:
I'm content with my "loose" hinge on my Desire Z. It opens due to gravity, as one should expect with this design. When facing a normal direction and not held by just the bottom half the hinge is very nice and easy to open and close.
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I've had my G2 for just over a week now, and at first the hinge was pretty tight but after regular use it has weakened a bit. Does this bother me? It does a little bit, but I don't think it's enough to make me regret this purchase or have ill-thoughts toward the G2. I love this phone. I came from a total of 5 exchanged MT4Gs to the G2, and that made me realize I should have purchased the G2 instead of the MT4G (first 4 MT4Gs had creaking buttons, last one had washed out display).
If TMO really said the following...
"Once the issue was noted, all phones that were sent out after that were corrected. Those that did have the loose hinges received an exchange with the corrected hinges."
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What does that mean for us? How will this be addressed, processed and/or resolved for customers experiencing this? I'm guessing it would require us to contact TMO support in hopes of them either replacing the phone or having it repaired, but since this seems to be a design flaw and not necessarily a defect I'm curious to know what TMO/HTC are doing to be proactive in this. Any ideas?
Had a dead zone randomly show up on my beloved G2 a few days ago, which necessitated a phone upgrade rather than a repair or refurb G2 (as much as I loved it, I didn't see it being reasonable to go that route). So here I sit with a new G4 to learn all about. Liking what I'm seeing so far, can definitely say that.
Any touchscreen issues?
RIP LG G2. I had mine replaced under verizon warranty and passed it off to my GF.
Having used the G4 for a few weeks, I couldnt go back.
player911 said:
RIP LG G2. I had mine replaced under verizon warranty and passed it off to my GF.
Having used the G4 for a few weeks, I couldnt go back.
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HAHA!! I love it! I usually pass off my old phone to my daughter
Gotta love having someone you can say "Here's YOUR new phone...I'm gonna go play with MY new phone" LOL
No issues with the phone for me, it's pretty solid actually. I just REALLY REALLY miss the Wireless Storage from my G2, and the photo gallery that was stock on it too. That pinch and flick delete feature was nice.
Wireless Storage was amazing. I have no idea why LG didn't continue that. You can download a Samba SMB server app from the play store that does the same thing, except it isn't as super freakin' awesome/convenient as it being baked in.
Fastbird said:
Had a dead zone randomly show up on my beloved G2 a few days ago, which necessitated a phone upgrade rather than a repair or refurb G2 (as much as I loved it, I didn't see it being reasonable to go that route). So here I sit with a new G4 to learn all about. Liking what I'm seeing so far, can definitely say that.
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Same reason why I switched. Though I had a cosmetic screen crack in my LG G2 for 10 months before a dead zone showed up. Previous LG G2 was replaced under warranty with the exact band of dead area but this most recent LG G2 was a no go for warranty repair due to the screen crack. They wouldn't cover it under warranty despite it being a known hardware defect.
I had zero hopes of having mine replaced. I'd had my G2 for 16 months at the time of failure. No hopes at all there sadly.
Hi guys. I bought an LG G2 VS980 from eBay 'perfectly working' but as i'm from Venezuela it took about a month to get here and then i could realize that the phone has touch screen issues. I had some words with the people there but eventually they closed my case so i got screwed with a bad phone.
Now i've heard that changing the Touch Screen (Digitizer) can be very difficult to do but i dont know if thats completely right so id like to see your opinions about this regard.
Should i change the touch screen and be advised that the technician can break the screen in the process or should i sell as it is?
Thanks!
Hi Guys,
Every body has been on point regarding LG G5 GPS problem, and this problem was repairable by dismantling the phone, bending the 3 pins upwards as seen on Reddit.
The previous generations like G4 G3 and G2 were repairable by removing back cover and bending the 3 golden pins.
But how about LG G6? the phone is said to be water proof and high sealing. If we buy it and we came to know a GPS problem is around again, it would be very difficult to dismantle and repair as it will damage the water proofing.
I am looking forward to buy LG G6 if it appears to have Google Assistant, but I am really afraid to face a night mare with GPS.
LG has been known for GPS problem ever since G2.
They don't respond to customers regarding this issue and they do not even acknowledge it!
So what do you guys think? I will delay my purchase for G6 until I figure out this issue is not being reported by users around the world.
What do you think??
Engineering Support said:
Hi Guys,
Every body has been on point regarding LG G5 GPS problem, and this problem was repairable by dismantling the phone, bending the 3 pins upwards as seen on Reddit.
The previous generations like G4 G3 and G2 were repairable by removing back cover and bending the 3 golden pins.
But how about LG G6? the phone is said to be water proof and high sealing. If we buy it and we came to know a GPS problem is around again, it would be very difficult to dismantle and repair as it will damage the water proofing.
I am looking forward to buy LG G6 if it appears to have Google Assistant, but I am really afraid to face a night mare with GPS.
LG has been known for GPS problem ever since G2.
They don't respond to customers regarding this issue and they do not even acknowledge it!
So what do you guys think? I will delay my purchase for G6 until I figure out this issue is not being reported by users around the world.
What do you think??
Click to expand...
Click to collapse
Delay buying. Waiting 6 months and reading people's problems on here 1st. If it still present, well New pixel here I come.
You are right on other LG phones having this issue as well. I've had low-high end Lg phones most has GPS issue. I got lucky maybe? No Gps issues with my newer version of LG g5.
Minds well wait 6 months anyway due to issues, price drop, root, etc. Win-win situation for consumer. Most you reading this should fellow suit.
Sent from my LGE LG-H830 using XDA Labs
Nick216ohio said:
Delay buying. Waiting 6 months and reading people's problems on here 1st. If it still present, well New pixel here I come.
You are right on other LG phones having this issue as well. I've had low-high end Lg phones most has GPS issue. I got lucky maybe? No Gps issues with my newer version of LG g5.
Minds well wait 6 months anyway due to issues, price drop, root, etc. Win-win situation for consumer. Most you reading this should fellow suit.
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Click to collapse
Thank you, best advice I guess.
Will wait and see
If you buy it. You get warranty too so chilax
Engineering Support said:
Hi Guys,
Every body has been on point regarding LG G5 GPS problem, and this problem was repairable by dismantling the phone, bending the 3 pins upwards as seen on Reddit.
The previous generations like G4 G3 and G2 were repairable by removing back cover and bending the 3 golden pins.
But how about LG G6? the phone is said to be water proof and high sealing. If we buy it and we came to know a GPS problem is around again, it would be very difficult to dismantle and repair as it will damage the water proofing.
I am looking forward to buy LG G6 if it appears to have Google Assistant, but I am really afraid to face a night mare with GPS.
LG has been known for GPS problem ever since G2.
They don't respond to customers regarding this issue and they do not even acknowledge it!
So what do you guys think? I will delay my purchase for G6 until I figure out this issue is not being reported by users around the world.
What do you think??
Click to expand...
Click to collapse
Yah LG is a little slow at GPS not has nice ram .I suggest u to buy it .Its a good piece and I think its improved .GO AHEAD☺☺☺☺
[email protected]@R said:
Yah LG is a little slow at GPS not has nice ram .I suggest u to buy it .Its a good piece and I think its improved .GO AHEAD☺☺☺☺
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Reported
GopalKaul said:
Reported
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BUY
GPS is solid out of the box. This phone is certainly much more of a premium design. The details are better, seams are better, etc. I wouldn't be surprised if build quality internally was the same. I think this is the best build quality of any LG I've ever owned (and I'm on my 7th LG phone). Time will tell.
Sent from my LG-H872 using Tapatalk
Don't know about this waiting thing... Buying it now with my upgrade got me the following:
- $800 = LG G6 phone
+ $240 = service credit
+ $350 = FREE LG 49' 1080p TV
+ $150 = Google Home
So basically, in the end I only paid $60.00 + the taxes on the full MSRP.