Database Users

Just realized files have gone missing/deleted from the external card

I just came across this realization last night, and it is very, very disconcerting - to say the least.
I have had my EVO since day one launch - no problems with it. I am not rooted, and have the latest OTA update applied.
I actually have the two Transformers moves from the HD2 on my memory card from a friend, as well as a couple more he ripped/formatted for our phones (he now has an EVO as well). The night before last I was bored/tired and stayed up in bed watching parts of both films. One day later (last night) I was out with friends and one of them asked me to show another how good the video looks on our phones. I fired up Meridian (what I always use to watch movies on the EVO) and was shocked to find the two TF films were nowhere to be found. What's more, the listing of "VIDEO00__" files from the EVO camcorder seemed suspiciously short - like some of those were missing, too. Now, I know that at least the TF films were on there the night before.
I got home, removed the card from the phone and fired it up on my laptop. I used two file recovery programs: Recuva and Pandora Recovery (both free) to analyze the card. I found the Transformers files as if they'd been deleted. I also found a whole host of other files that have been deleted. The vast majority of them seemed to be media of some sort, from photos to Video files (taken with the phone). Since most of the media produced from the phone are "IMAG00__.jpg" or "VIDEO00__.3gp" and I DO manually delete some of them time to time, it was hard to tell what was intentionally deleted and what wasn't. HOWEVER, there were definitely media files I would NOT have deleted, like pictures from my Wallpapers folders, photos from other folders I manually renamed based on the content, etc.
I don't know how long this has been going on - I know that the file recovery program Recuva tell you what file overwrote another. Using that, I could see that a movie I would not have deleted (Iron Man) was overwritten with a photo taken with the phone that, based on the file number, was taken on or about July 4th. Flipping through my video gallery, I am certain I am missing many of those, too, as videos from a certain event (family gathering) that I know I had a handful of files for now only have one.
I've had the phone now for basically a month and a half - and while I am normally good about backing up here and there I have neglected to do so often with my EVO as I've been very busy (getting married in about a month) and I didn't think I'd need to have a backup short of physically losing the phone (have never lost a phone). This realization scares the heck out of me, and I'm wondering if anyone has experienced it or has any ideas about it. Until last night when I happened to be looking for a specific file(s) I used the night before, I didn't have any idea this was happening.
If it helps, in between the night when I watched the movies that later went missing and the night I realized they were gone I connected my EVO to the computer via USB to transfer a file and charge it. I realized recently whenever I connected the phone the computer would automatically read/access the card without me ever having to choose the option from the pull down menu. I thought that maybe that kind of activity could be the root cause of missing files (you know how flash drives don't like to be fiddled with while reading/writing). I did some searching before starting this post and found out that behavior is caused by a setting in DoubleTwist which I have since changed. Still, I have a hard time believing that's the root cause of files which just seem to be deleted without me ever doing it.
Any thoughts or ideas? Any way you members can check to see if you seem to be missing any media (or other) files?

Sounds like phone corrupted card. Sorry, you're sol. There's another couple of posts relating to this subject and a possible remedy for future occurrences with this problem. Either look for post with subject of corrupt card or files disappear. It's in the same section as this one, you might have to look through a few pages before you see them. Good luck.
Sent from my PC36100 using XDA App

It all makes sense now, Optimus Prime destroyed the data when he found out you ripped them.

No doubt
Sent from my PC36100 using XDA App

After using HTC Voice Recorder my card got corrupted so I reformatted it and tried again... Not sure why, but HTC Voice Recorder corrupts my card EVERY time =/

For a freebee, try virtualrecorder. Cool features. Sounds excellent.
Sent from my PC36100 using XDA App

herbthehammer said:
Sounds like phone corrupted card. Sorry, you're sol. There's another couple of posts relating to this subject and a possible remedy for future occurrences with this problem. Either look for post with subject of corrupt card or files disappear. It's in the same section as this one, you might have to look through a few pages before you see them. Good luck.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Really? I'll look for them but I would have thought a corrupt card would manifest in some other way - like not functioning when you try to record or save something, not systematically deleting files. Strange.
midri said:
After using HTC Voice Recorder my card got corrupted so I reformatted it and tried again... Not sure why, but HTC Voice Recorder corrupts my card EVERY time =/
Click to expand...
Click to collapse
I've only used my voice recorder a few times. After reading this, maybe I won't anymore.

I just had to chime in that this very thing happened to me and with the same movies that i got from the files of the hd2.
All i know is that i had a gig or so left on my card and then the next day i had over 6 left.
The good thing is i had the card and all its content backed up on the wifes computer.
Sent from my evo while tying on the warm porcelain that is my toilet
Update:
I used that recuva you recommended and it worked! Got all my pics back. I've been wondering what on earth caused it to be lost in the first place because I haven't installed anything lately. I am rooted and I noticed alot of titanium backup files were also gone. Sprite backup files were gone. A mystery indeed. I've learned my lesson though. Backup. More. Frequently.

Media vanished!

I just noticed that all the media (pictures, videos, etc.) I had saved to the internal storage are all missing now. Just out of the blue, up and disappeared. Has anyone else experienced this? I even checked the available memory to see if the space was free'd up. But, it just shows my whole memory being available. :-/
Sent from Atrix using xda app.

On e day when I unlocked it, a whole bunch of my apps were unistalled. it was wierd...

Come to mention it, Samurai Vengence II was uninstalled. I didn't even think to check which other apps were possibly missing.
Sent from Atrix using xda app.

Same thing happen to me some apps just disappeared outta no where
Sent from my Atrix 4G using XDA App

I'm starting to think this is due to some sort of virus. Now pictures taken don't even save to the internal or external storage card. After restarting the phone applications which were just installed are missing. This is really frustrating!
Sent from Atrix using xda app.

Lost media
I have noticed I loose the media every time I sync with Motorola media Link. It is still in the phone but you have to go into the file explore and pull it up some reason it disconnects, once you find it it will be available from the camera app. OR what ever media you are looking for. It also screwed up my Ringtones now it plays random children bible verse every time some on calls me. Not a virus but it grabs things off your PC and place them in there and then because it can't find the media you setup "ringtone" it just plays random stuff. I did that Sunday school program 5 years ago forgot it was on my PC but media link found it and installed it on phone. Think how that sounds when you are in a business meeting a scripture starts playing when your boss is talking.

Here's the deal, evertime I take new photos they save to the storage, but if I turn the phone off and restart they are missing all over again.
Sent from Atrix using xda app.

mine vanished after a motorla sync thingy too.

Ok, called at&t they had me format my internal storage card. Thought that would help but pictures and media still delete whenever I turn off the phone. Very frustrated! Now I know that my internal storage is automatically re-formatting whenever it reboots!
Sent from Atrix using xda app.

are you rooted? or attempted to?

Yes, I'm rooted. Do you think this could be the problem
Sent from Atrix using xda app.

perhaps.. haven't had my media vanished.. but i'm leaning more towards the motorolla sync thing causing it..

it happens when you root and don't take out your Sd card.
Happened to me once, so to confirm it was the root i unrooted and rooted again a few times and sure enough the SD card gets unmounted and all the files get deleted.
Probably the same case for you.. if you tried to root.

[Q] Camera won't save an working picture

Hi,
So i have a rooted htc evo shift and the deal is whenever i take a picture i can go to my gallery and the picture will be there. However, in about 5 minutes or so, the picture no longer shows and instead there is a grey backround with a mountain , an exclamation point, and a sun image. This started happening randomly (or can't remember any instance where i changed something and then this happened...). Before i took pictures and they would save, and i still have some of those pictures, but not all as some of them changed to mountain exclamation things.
Also when i move these gray mountain files to my computer or use root explorer, the pictures don't load either.
Any ideas on what i can do to fix this?
could it be my sd card? (I did switch to a new one off ebay (bad idea), but I didn't start having the problem until maybe around 2-3 weeks after the switch)
Any way i can get back my old photos that have the gray mountain thingy?
Please help,
Thank you

Just an update on this. I removed some music to open up some memory to make it so i had more than 8gb free (possibly my card was only like 8gb even though marked 16, damn ebay. I also used the sd card program checker thing from another forum on xda and it said it had probelms)
So if u have this problem, it is probably sd related.
So anyways, now my pictures are storing again, but is there anything i can do to get my other pictures back? They were important/school related.
Sent from my PG06100 using XDA App
Sent from my PG06100 using XDA App

[Q] Restore deleted photos, strange problem

Hi there, I really need your help!
Whilst setting up an owncloud server and messing with the app on my phone it had somehow created a duplicate camera folder. Now instead of looking in that folder to check photos (they both said they had the same number in) I just took another picture, checked what folder went up in value and deleted the other, STUPIDLY!
So as you can guess, 90% of my photos and vids were in the folder I deleted. I've tried all ways to get the nexus 4 mounted as a drive but to no avail. I used a piece of software called Dr.Fone and it did actually see all the missing photos but upon restoring them most were screwed when you actually wanted to open them (thumbnails were fine) or the resolution/file size was not the same as the original.
Now, if I browse my phone and go to my camera folder I can see EVERY file in there, 10GB worth and all the right file sizes etc. My phone says I have 12gb free space so something is obviously up. I can't seem to copy these over or view them either. Again if I got in to the photos app I can see 95% of the thumbnails fine but they just won't open.
Does anyone have any ideas if or how I can get these photos back as there are lots of my young daughter on there including her 1st birthday party
Quite ironic really that it was the setting up of the backup solution for ours phone that led to this!!!!!!
TIA

Do not take anymore pictures or add anymore files to the disk or you will further corrupt it and overwrite the old ones.
Sent from my Nexus 4 using XDA Free mobile app

Google photos backup sync broken after flashing G955U1

I've come across an issue concerning Google photos backup not functioning properly after i converted my Canadian G955W to G955U1, XAA. Another member on XDA forum has also confirmed the following issue though on a US Metro PCS S8+. Please test and post your results. Here are the steps to test.
Have a SD card in the phone
Make sure the Google photos app has backup/sync enabled but DOES NOT HAVE SD CARD FOLDERS SET TO BE BACKED UP
Make sure your camera is set to save to DEVICE by default and not SD card.
Copy about 1-2GB, or more, worth of video files e.g mp4 from your PC or anywhere and put them on your SD card.
Go in google photos app and browse to device folders from within the google photo app and confirm you can see the videos you copied. If so, then proceed to next steps below.
Take a picture with the phone camera and go to the google photos app(make sure wifi is ON). Check if the picture you just took gets backed up to google or does the app get stuck at showing "1 photo left to backup!
Please test this and report. This could possibly be a some bug somewhere in the G95XU1 firmware, Google photos or something in the flash process causes this behavior. I have done multiple re-flashes and factory resets and still have this issue.

I wonder if it's possible that Google Photo backup is failing because it doesn't recognize your device since you Flashed the US version?
Early morning guessing ?
Sent from my SM-G955W ??

shaggyskunk said:
I wonder if it's possible that Google Photo backup is failing because it doesn't recognize your device since you Flashed the US version?
Early morning guessing [emoji210]
Sent from my SM-G955W [emoji1063]
Click to expand...
Click to collapse
I find that hard to believe because I flashed from a Xfinity US carrier phone to a metro pcs US phone and I still have that same problem. If I try to save the photos to the internal memory in the phone it has problems syncing it to the Google Cloud. If I save the photos to an SD card it has no problem to the Google Cloud. I haven't had the chance to check everything out but that is what I am seeing.
Sent from my SM-G955U1 using Tapatalk

tdamocles said:
I find that hard to believe because I flashed from a Xfinity US carrier phone to a metro pcs US phone and I still have that same problem. If I try to save the photos to the internal memory in the phone it has problems syncing it to the Google Cloud. If I save the photos to an SD card it has no problem. I haven't had the chance to check everything out but that is what I am seeing.
Sent from my SM-G955U1 using Tapatalk
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Click to collapse
Hi there, well what you list is the opposite of my issue.
Infact having the camera store on the internal memory of the SD card is irrelevant for me.
As long as I have some video files on the SD card e.g I copy over a movie from my computer to the SD card, Google photos stops backing up any new pictures I take from the camera.
Im also seeing an odd behavior where the photos app doesn't refresh the list of files and folders on the SD card until I umount and remount the SD card on the phone.
To add further to the confusion, as long as the photos app doesn't realize that I've copied over some videos into the SD card, the backup sync keeps working fine. The moment it sees the new files that sync breaks.
Do keep in mind, all throughout this process, I have NOT selected any SD card folders to be backed up in the Google photos app.
Sent from my SM-G955U1 using Tapatalk

Alirz,
By chance, did you try uninstalling and reinstalling the Google photos app?
Sent from my SM-G955U1 using Tapatalk

alirz said:
Hi there, well what you list is the opposite of my issue.
Infact having the camera store on the internal memory of the SD card is irrelevant for me.
As long as I have some video files on the SD card e.g I copy over a movie from my computer to the SD card, Google photos stops backing up any new pictures I take from the camera.
Im also seeing an odd behavior where the photos app doesn't refresh the list of files and folders on the SD card until I umount and remount the SD card on the phone.
To add further to the confusion, as long as the photos app doesn't realize that I've copied over some videos into the SD card, the backup sync keeps working fine. The moment it sees the new files that sync breaks.
Do keep in mind, all throughout this process, I have NOT selected any SD card folders to be backed up in the Google photos app.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
My phone is not rooted but using a regular file explorer I can see that all the folders on the SD card have permissions of rwxr-xr-x
Whereas internal memory folders have a permission of rwxrwx--is this normal?
Sent from my SM-G955U1 using Tapatalk

tdamocles said:
Alirz,
By chance, did you try uninstalling and reinstalling the Google photos app?
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
Done that many times, even tried several older versions of Google photos, different SD cards, different video files, multiple factory resets.
I'm really contemplating flashing back to my original firmware to see if that reoslves the issue just for my sanity sake. I'm going nuts trying to figure this issue out. It doesn't make any sense.i had no problems before flashing the g955u1 firmware.
Sent from my SM-G955U1 using Tapatalk

I know this is not directly related to this thread but my problems only started after the G955U1 flash, hence im posting here an an FYI for others and also possibly get some help from other who might be seeing the same problems as me.
im also noticing that the Galaxy apps application is not realizing that there are updates available for the various installed samsung apps.
if I check under galaxy apps > my apps > updates. it shows nothing
however if go under Galaxy apps> All> it shows me that various apps need updating.

UPDATE: Well ****. Hesitantly i decided to flash back to my original firmware and guess what. I can still reproduce the problem. Im clueless now and dont know why for the past 3 months that i've had this phone, i did not run into this problem before! I copy video files to my sd card in the past many times and never had this problem before. Just to note that when i flashed back to my original firmware, i did not restore any backup or anything. Created a new Google account to test with etc to make sure everything was setup from scratch. So either all 3 of test SD cards are bad or the 30 different video files i have tested with, something is wrong with them

My phone originally is G955W with a CSC code of VTR here in Canada. My carrier supports "Smart call", "places" feature with my stock firmware and CSC.
However when i convert the phone to G955U1 , CSC of XAA. I lose those two features. Others using the G955U1 firmware have told me on reddit that as long as their carrier doesnt specifically block that feature then it shows up on their phone. however for me, those features dont even show up under settings when im on G955U1