I've come across an issue concerning Google photos backup not functioning properly after i converted my Canadian G955W to G955U1, XAA. Another member on XDA forum has also confirmed the following issue though on a US Metro PCS S8+. Please test and post your results. Here are the steps to test.
Have a SD card in the phone
Make sure the Google photos app has backup/sync enabled but DOES NOT HAVE SD CARD FOLDERS SET TO BE BACKED UP
Make sure your camera is set to save to DEVICE by default and not SD card.
Copy about 1-2GB, or more, worth of video files e.g mp4 from your PC or anywhere and put them on your SD card.
Go in google photos app and browse to device folders from within the google photo app and confirm you can see the videos you copied. If so, then proceed to next steps below.
Take a picture with the phone camera and go to the google photos app(make sure wifi is ON). Check if the picture you just took gets backed up to google or does the app get stuck at showing "1 photo left to backup!
Please test this and report. This could possibly be a some bug somewhere in the G95XU1 firmware, Google photos or something in the flash process causes this behavior. I have done multiple re-flashes and factory resets and still have this issue.
I wonder if it's possible that Google Photo backup is failing because it doesn't recognize your device since you Flashed the US version?
Early morning guessing ?
Sent from my SM-G955W ??
shaggyskunk said:
I wonder if it's possible that Google Photo backup is failing because it doesn't recognize your device since you Flashed the US version?
Early morning guessing [emoji210]
Sent from my SM-G955W [emoji1063]
Click to expand...
Click to collapse
I find that hard to believe because I flashed from a Xfinity US carrier phone to a metro pcs US phone and I still have that same problem. If I try to save the photos to the internal memory in the phone it has problems syncing it to the Google Cloud. If I save the photos to an SD card it has no problem to the Google Cloud. I haven't had the chance to check everything out but that is what I am seeing.
Sent from my SM-G955U1 using Tapatalk
tdamocles said:
I find that hard to believe because I flashed from a Xfinity US carrier phone to a metro pcs US phone and I still have that same problem. If I try to save the photos to the internal memory in the phone it has problems syncing it to the Google Cloud. If I save the photos to an SD card it has no problem. I haven't had the chance to check everything out but that is what I am seeing.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
Hi there, well what you list is the opposite of my issue.
Infact having the camera store on the internal memory of the SD card is irrelevant for me.
As long as I have some video files on the SD card e.g I copy over a movie from my computer to the SD card, Google photos stops backing up any new pictures I take from the camera.
Im also seeing an odd behavior where the photos app doesn't refresh the list of files and folders on the SD card until I umount and remount the SD card on the phone.
To add further to the confusion, as long as the photos app doesn't realize that I've copied over some videos into the SD card, the backup sync keeps working fine. The moment it sees the new files that sync breaks.
Do keep in mind, all throughout this process, I have NOT selected any SD card folders to be backed up in the Google photos app.
Sent from my SM-G955U1 using Tapatalk
Alirz,
By chance, did you try uninstalling and reinstalling the Google photos app?
Sent from my SM-G955U1 using Tapatalk
alirz said:
Hi there, well what you list is the opposite of my issue.
Infact having the camera store on the internal memory of the SD card is irrelevant for me.
As long as I have some video files on the SD card e.g I copy over a movie from my computer to the SD card, Google photos stops backing up any new pictures I take from the camera.
Im also seeing an odd behavior where the photos app doesn't refresh the list of files and folders on the SD card until I umount and remount the SD card on the phone.
To add further to the confusion, as long as the photos app doesn't realize that I've copied over some videos into the SD card, the backup sync keeps working fine. The moment it sees the new files that sync breaks.
Do keep in mind, all throughout this process, I have NOT selected any SD card folders to be backed up in the Google photos app.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
My phone is not rooted but using a regular file explorer I can see that all the folders on the SD card have permissions of rwxr-xr-x
Whereas internal memory folders have a permission of rwxrwx--is this normal?
Sent from my SM-G955U1 using Tapatalk
tdamocles said:
Alirz,
By chance, did you try uninstalling and reinstalling the Google photos app?
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
Done that many times, even tried several older versions of Google photos, different SD cards, different video files, multiple factory resets.
I'm really contemplating flashing back to my original firmware to see if that reoslves the issue just for my sanity sake. I'm going nuts trying to figure this issue out. It doesn't make any sense.i had no problems before flashing the g955u1 firmware.
Sent from my SM-G955U1 using Tapatalk
I know this is not directly related to this thread but my problems only started after the G955U1 flash, hence im posting here an an FYI for others and also possibly get some help from other who might be seeing the same problems as me.
im also noticing that the Galaxy apps application is not realizing that there are updates available for the various installed samsung apps.
if I check under galaxy apps > my apps > updates. it shows nothing
however if go under Galaxy apps> All> it shows me that various apps need updating.
UPDATE: Well ****. Hesitantly i decided to flash back to my original firmware and guess what. I can still reproduce the problem. Im clueless now and dont know why for the past 3 months that i've had this phone, i did not run into this problem before! I copy video files to my sd card in the past many times and never had this problem before. Just to note that when i flashed back to my original firmware, i did not restore any backup or anything. Created a new Google account to test with etc to make sure everything was setup from scratch. So either all 3 of test SD cards are bad or the 30 different video files i have tested with, something is wrong with them
My phone originally is G955W with a CSC code of VTR here in Canada. My carrier supports "Smart call", "places" feature with my stock firmware and CSC.
However when i convert the phone to G955U1 , CSC of XAA. I lose those two features. Others using the G955U1 firmware have told me on reddit that as long as their carrier doesnt specifically block that feature then it shows up on their phone. however for me, those features dont even show up under settings when im on G955U1
Related
I have a Google Nexus 4. Most of my files on the "SD CARD" have been deleted mysteriously. I need help trying to recovery these if possible or figuring out why it happened so I can avoid it happening again and/or remove the app responsible.
I noticed the weather channel app crash multiple times and now my SD Card is more or less empty, the odd folder has survived. But all the useful stuff is gone, most of it is recoverable. A pop up box kept appearing saying the weather channel has crashed, roughly 30-40 times. I was connected to it via my laptop while browsing the contents, I was also doing the same on the phone, using the DiskUsage application to find where my space was being used.
Any help is much appreciated. The phone isn't rooted or anything and is only about a month old.
Anything. Bump.
MarcusMaximus said:
Anything. Bump.
Click to expand...
Click to collapse
Try the app called Diskdigger to retreive missing data from Play. Requires root.
Thank you for the suggestion but no luck.
I needed to root the phone to get it to work and I needed wipe the phone before rooting. When I eventually got around to scanning after rooting it found only the cached images of current apps. I expected as much after wiping it again. Now I've un-rooted and re-installed the stock google image. Now I have an issue with my phone not picking up time and date setting from my service provided but that's a separate issue I can deal with by manually setting the time zone. Somehow my phone thinks I'm in Ireland. I'm from there but live in Australia.
Lesson learned. Backup regularly. Thanks.
MarcusMaximus said:
Thank you for the suggestion but no luck.
I needed to root the phone to get it to work and I needed wipe the phone before rooting. When I eventually got around to scanning after rooting it found only the cached images of current apps. I expected as much after wiping it again. Now I've un-rooted and re-installed the stock google image. Now I have an issue with my phone not picking up time and date setting from my service provided but that's a separate issue I can deal with by manually setting the time zone. Somehow my phone thinks I'm in Ireland. I'm from there but live in Australia.
Lesson learned. Backup regularly. Thanks.
Click to expand...
Click to collapse
This phone has no sdcard, all the memory is integrated into one so when you wipe data you wipe all data off the phone including personal stuff.
Yep that's why it's in quotes and Capitals, "SD CARD" . The first line anyway.
The whole phone seems to be acting up a bit now. Previously, before the "SD CARD" was wiped any pictures on the "SD CARD" would appear in the gallery unless I had used a .nomedia folder or file but now it only appears to pickup pictures in the camera folder, screenshot pictures and picasa web photos. Even thought I have several other albums in the "SD CARD"/Pictures folder where the screenshots folder is.
I have the following folders on the "SD CARD"
/Pictures/Screenshots
/Pictures/FamilyPics
/Pictures/PartyPics
/Pictures/HousePics
Click to expand...
Click to collapse
All 113 other photos are visible when browsing the contents while the phone is connected to my laptop and when using a file browser on the phone. And I can open these pics with the Gallery app through the file explorer without any issue.
None of my videos in /Video are visible either and are accessible as with the pictures I'm having issues with.
I've tried clearing the App Cache and data and rebooting the phone but getting me nowhere.
Hi there,
I apologize for my english.
It is not my native language .
But I have a frustrating problem.
My note 3 keeps self deleting files from my 64gb samsung sd card after a minute or reboot when the files created. So ie: I take a picture. It saves it. I close the camera app. Open gallery. File icon is there, click to open it and the file can't open.. Same with spotify, I add new music to my library and close the app and get back to it downloads it again.
Apps that are stored on the sd card, spotify music, pictures, movies, everything that was stored from two weeks ago.
So two weeks ago I had no problems. At all with this phone. Except the proximity sensor that kept the screen off after a call. But I don't mind that.
I can't save music(songs that were downloaded with spotify before the issue are still there, but when I download a new song it deletes after app close, pictures or what so ever.
What did I do before posting?
Okay, I backed up my sd card(only pictures, videos, downloads, etc, efc)
Format it(no quick format, full format) and put the files back. Copied and paste, not cut and paste(incase it wanted to delete it because it were 'new files')
And still the problem was still present. If you have or had this issue, you will understand how frustrating this is.
The only new app I downloaded that might cause this problem is a youtube downloader but I deleted that app, still same problem.
And if it is an app that causes this problem, the only thing that would help is a factory reset.
And if I do a factory reset, I really need to back up my apps. But if I back up my apps, I don't know what app is causing this problem.
Please guys, I have searched on google for this issue, and I really don't know what to do. I lost pictures of my daughters first school day. This is not funny anymore.
I have found a threat with a similar issue on note 2 but that was only with the videos and a sd card format helped for that guy.
mrturq said:
Hi there,
I apologize for my english.
It is not my native language .
But I have a frustrating problem.
My note 3 keeps self deleting files from my 64gb samsung sd card after a minute or reboot when the files created. So ie: I take a picture. It saves it. I close the camera app. Open gallery. File icon is there, click to open it and the file can't open.. Same with spotify, I add new music to my library and close the app and get back to it downloads it again.
Apps that are stored on the sd card, spotify music, pictures, movies, everything that was stored from two weeks ago.
So two weeks ago I had no problems. At all with this phone. Except the proximity sensor that kept the screen off after a call. But I don't mind that.
I can't save music(songs that were downloaded with spotify before the issue are still there, but when I download a new song it deletes after app close, pictures or what so ever.
What did I do before posting?
Okay, I backed up my sd card(only pictures, videos, downloads, etc, efc)
Format it(no quick format, full format) and put the files back. Copied and paste, not cut and paste(incase it wanted to delete it because it were 'new files')
And still the problem was still present. If you have or had this issue, you will understand how frustrating this is.
The only new app I downloaded that might cause this problem is a youtube downloader but I deleted that app, still same problem.
And if it is an app that causes this problem, the only thing that would help is a factory reset.
And if I do a factory reset, I really need to back up my apps. But if I back up my apps, I don't know what app is causing this problem.
Please guys, I have searched on google for this issue, and I really don't know what to do. I lost pictures of my daughters first school day. This is not funny anymore.
I have found a threat with a similar issue on note 2 but that was only with the videos and a sd card format helped for that guy.
Click to expand...
Click to collapse
Sorry your photos are gone forever....
Your MicroSD entered a state of read only mode....and there is another thread here...look at my post: http://forum.xda-developers.com/showpost.php?p=54597235&postcount=9
Really? I just got the sd card like a month or 4 ago?
I bought the Aquos (reluctantly) a couple of weeks ago and am not overall impressed, but am stuck with it for now...so am dealing.
But I have having major anxiety (OK, maybe just major annoyance) about the storage issue. I have a 64gb card attached and it is fairly useless. I can't move apps over since the firmware doesn't support app2sd (i think that is what i saw one Dev put on their site).
OK, so I downloaded ES File Explorer and I can move things between the device storage and the SD card easy enough, but as soon as I move images - the gallery won't show them anymore.. They are there... I can navigate to them from apps... But just not the gallery.
In my gallery you can see folders i moved onto the card via taking the card our and putting it in a reader. So I know the gallery 'sees' the card.
I have even moved and/or saved a file into one of the folders on the card that is already showing... And they don't show in the gallery.
Is anyone else having this issue? Or is this maybe just my phone.. (I have tried 2 different SD cards, a 32gb and the 64gb and get the same results)
MysticCrab said:
I bought the Aquos (reluctantly) a couple of weeks ago and am not overall impressed, but am stuck with it for now...so am dealing.
But I have having major anxiety (OK, maybe just major annoyance) about the storage issue. I have a 64gb card attached and it is fairly useless. I can't move apps over since the firmware doesn't support app2sd (i think that is what i saw one Dev put on their site).
OK, so I downloaded ES File Explorer and I can move things between the device storage and the SD card easy enough, but as soon as I move images - the gallery won't show them anymore.. They are there... I can navigate to them from apps... But just not the gallery.
In my gallery you can see folders i moved onto the card via taking the card our and putting it in a reader. So I know the gallery 'sees' the card.
I have even moved and/or saved a file into one of the folders on the card that is already showing... And they don't show in the gallery.
Is anyone else having this issue? Or is this maybe just my phone.. (I have tried 2 different SD cards, a 32gb and the 64gb and get the same results)
Click to expand...
Click to collapse
I have used ES File Explorer for years and haven't had this issue, even on the Crystal...
Are they images that other Image Browsers can view also? If the Gallery app is set to default, clear it, and try viewing the photos with ES, Google Photos, or other apps when it prompts you to choose an app to display the pic.
If that fails, try formatting the card through the phone and moving the photos again.
I use quickpic always an it always registers when I move anything over through es.
Always is a loaded word... If it always worked then why isn't It still working?
Before you give up on this phone I think you should try my above post or something else. Instead of factory resetting the phone as a last resort I think you should do so anyways to see if that will fix the freezes you've been having.
My personal opinion is that you should see if your problems go away by trying X (whatever that might be). My philosophy is that if something is broken I try and fix it. If I can fix it I'll be cautious to not repeat the initial problem. If I can't, whether it's not worth fixing after evaluation or too expensive to do so, I can have a clear-ish conscious towards disposing of it. In the end this is my opinion and you can do whatever you want with your stuff.
Well in the past 4 years quickpic is THE ONLY gallery app I'll use. ES and Quickpic are the first 2 things I install on any new ROM and phone. As far as always goes I just said that because I have never had an issue with it or es.
I don't know what to tell you...
I too use ES as my file manager and previously used that to transfer most of my images to my SD card. After I installed Quickpic I was able to view all the images I transferred to my SD card.
Gallery image fail
format your sd card on a pc then reinsert it into your phone it should work then.
Lost Gallery photos
Deltax82 said:
format your sd card on a pc then reinsert it into your phone it should work then.
Click to expand...
Click to collapse
I had this same problem and with ES files. Look through you're files and if you find files " .nomedia " delete them . I still don't know how the .nomedia files got on my phone but soon as I deleted them all my photos in Gallery showed back up. No more problems with photos.
Back last February I had a problem with files named
.nomedia and they caused problems with my photos stored on my phone. After I realized it was nomedia files causing the problem I deleted all nomedia files and all was good until last week. Now the nomedia files are showing up again. I delete them only to have the nomedia files return. Delete the file and it shows back up in a different place,in a different file. It's always someplace on my SD Card and I can't get rid of it.
I'm not sure what to do?
My device is
SAMSUNG-SM-G925A
S 6 EDGE
5.1.1
kernel 3.10.61
January 29 KST 2016
Thank you in advance for your time and help.
Randy6501
Every time i set the HD Voice Recorder to save to the SD Card it doesn't i record tons of bird sounds then every few weeks i copy to the computer and discover they're on the internal memory. Thinking i forgot to change the setting I go in and change it. But then it happens again and again. Been going on since i got the phone in April. where's the damn software updates already? I have several issues with this phone a software update could fix. I'll be on to the next best thing if and when Verizon ever gives us a worthwhile update. Note to self don't go with LG phones again.
It works fine on my V20.
Selecting Save to Sd card automatically creates a folder HDAudioRecorder and a subfolder my_sounds. Are they present on your SDcard?
App version 5.30.22.
rubiicon59 said:
It works fine on my V20.
Selecting Save to Sd card automatically creates a folder HDAudioRecorder and a subfolder my_sounds. Are they present on your SDcard?
App version 5.30.22.
Click to expand...
Click to collapse
Yeah the folder is there. I think it used to save it there but I can't remember if that was with the first phone before I exchanged it.
Sent from my VS988 using Tapatalk
Weird. I just tried again it was set to internal so I set it for SD card and clicked the home button after backing out of the settings. Went back to settings and it stuck. Made a test recording and it saved it to the SD Card. I'm not sure why it worked this time.
Sent from my VS988 using Tapatalk
Because I'm magic :laugh:
But give it a little time and a few recordings before considering it fixed.
rubiicon59 said:
Because I'm magic :laugh:
But give it a little time and a few recordings before considering it fixed.
Click to expand...
Click to collapse
I went to record and checked the settings first and it was set back to internal again about a week ago.
That's weird, I've no idea why your external SD Card choice doesn't stick.
I've just reinstalled a rooted ROM today. After just being notified of your reply I've set up my HDAR to save recordings to SD card. I'll try and remember to check the settings next time I use it, although I don't think I use it as often as you do so maybe you could jog my memory by posting here again....
Like the title says, my wife is pretty upset. I got us both new unlocked s8+'s from best buy just prior to our cross country trip with our kids.
No SD card installed.
She took 200+ pictures and today they are gone. Only videos remain in the gallery, in my files, or even using a file explorer.
I called Samsung, waste of my time.
Google drive is the only cloud app being used (for documents), pics aren't there.
Any advice or thoughts? I've seen older posts on forums of this happening on android phones and not of the fixes have worked. (Clear cache, search for and remove .nomedia files)
Thanks,
Dave
Sent from my SM-G955U1 using Tapatalk
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Kirbocolypse said:
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Click to expand...
Click to collapse
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Sent from my SM-G955U1 using Tapatalk
If internal then she must have done something, if pics dissapear from sdcard its most like corrupt, best is to have that when u take pics it automatically syncs to a cloud service for backup.
Arcolog2 said:
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Click to expand...
Click to collapse
Are you going to root? Afaik you can only do that on the exynos version (not usa)
Correct. No root available yet/ever, was just saying root seems like the only way people are getting back full res lost photos.
Sent from my SM-G955U1 using Tapatalk
3 Questions
What gallery app are you using? Did she hide or exclude any folders by accident?
Thirdly, try running a recovery programme. You can get for free on the net. So long as she has taken no further photos or put anything else on hard drive should be able to recover.
Finally check all folders on phone and also check camera app settings to ensure the folder they are saving too is correct.
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
No root available for S8 yet so none of the recovery tools work, your photos are really gone, that's so sad.
Suggest keep your Google photos sync on and regular backup of your entire phone with Samsung Smart Switch PC version.
See if this help to recover photos from Samsung Galaxy S8+.
Why do you need root to access recovery programme?
MixEcoSystem said:
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
Click to expand...
Click to collapse
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Arcolog2 said:
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
You guys can try a factory reset. I am actually going to observe this phenomenon happen. Also my mom doesn't like loosing her game saves. I told her to copy her pictures and videos frequently to her laptop in case it happens again (and it will happen again).
Arcolog2 said:
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
Click to expand...
Click to collapse
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
mbashat said:
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
Click to expand...
Click to collapse
Thank you, I will look it up in the morning.
Sent from my SM-G955U1 using Tapatalk
Root is now out on the S8 (snapdragon) variant so you may still be able to recover them if you haven't found a fix :good:
Galaxy S8 photos vanished
Many thanks for this post. I suffered from exactly same problem yesterday. This is the first time ever I had this problem with Samsung. I have been user of Samsung S2, S5 and now S8.
I am extremely disappointed that one of the most expensive mobiles has caused this problem. I am going to contact samsung about it because many important picture files lost.
The only precipitant was that my battery completely drained out yesterday and when I turned it on there was loss of photos last from three days.
This is completely unacceptable service from such an expensive mobile. I am very upset. My camera photos gets saved in SD card and are backed up by samsung cloud as well as in google drive.
Please help me with suggestions to recover the lost data.
Samsung s8 plus issues lossing pictures
Thought samsung is the best of the best in phones software and the rest all in one phone but clearly I was wrong I lost loads of pictures on my samsung s8 I sold yesterday and my samsung s8 plus now doing the same thing to lost 100plus pics to I'm going sell this one it's my contract phone but I don't care I just carry on paying it off but I get better phone then this that I can trust....best ones are Vodafone platinum 7 and Vodafone v8 so far are the best phones money can buy reliable to and trustworthy..... samsung makers are in software they need to do better much more improvements to
Please help me.
My problem was: suddenly my pictures disappeared from the Samsung Gallery App, but they do exist on several folders for ex. DCIM/Camera. Why arent they appearing inside Samsung Gallery? I did nothing different than what I usually do... I am so mad about this! I even did factory reset and I still cant see my pictures on Samsung Gallery
Same issue here. Just moved over from iPhone.
I've noticed that so far the pics affected have been in their own albums. One was hidden and one wasn't. 1 photo remains from the one that wasn't hidden. I think it only remains because I had texted the pic to someone.
Internal storage.
Developer Mode On.
Auto Update Off.
Have connected phone to a PC via USB prior to issue.
Images don't show in the file folders when I browse them from the My Files app, either. They're gone.
The other odd thing is this may have only started after changing this device name in About Phone.
Anyone else have a changed device name?
You guys should sync with Google Photos!