MOTOACTV Settlement - Other SmartWatches

Not sure if you've seen this - but there's a settlement involving MOTOACTV devices.
Just google motactv class action settlement (or motoactv settlement dot com)
If you had it repaired for water damage - you can get the full purchase price back -- OR -- if you didn't you can get $35 in free stuff from
motorola.com (which is at least extra headphones or charger block).

Related

Insurance for SGS2's in the U.S.

So I've been looking around for insurance for my SGS2. All the UK/EU insurers won't touch a phone being used primarily in the U.S. Somebody said SquareTrade doesn't insure grey market phones. Here's what I found in their T&C:
- If your item is used, or doesn't have a US manufacturer's warranty of at least 90 days ("Other"), then the Service Agreement begins on the 61st day after item purchase and lasts for the number of years of coverage you specify at purchase time.
- If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
So it seems for ADH and mechanical defects they'll cover the phone up to $600 with a $50 deductible for two years. They don't cover loss or theft. Here are the complete T&C.
https://www.squaretrade.com/merchant/learn/summaryPopup.html
The price is $124 plus tax. But use "JULY04" as a coupon code and it drops to $94. I'd rather have something that covered loss or theft too but it doesn't seem like a bad deal for the peace of mind.
I'm waiting on a reply from ensquared.com, but their's is more comprehensive and up to $1000. I'll post back tomorrow with the reply.
Good find but this is in their terms and conditions as excluded:
Covered Products not readily available in the United States through Communication Service Providers (overseas unlocked phones).
just use your home insurance or rental insurance to cover it.. extra $20 for me
BarryH_GEG said:
Good find but this is in their terms and conditions as excluded:
Covered Products not readily available in the United States through Communication Service Providers (overseas unlocked phones).
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Click to collapse
Ugh..good catch

squaretrade 2 yr warranty $59

First time post. I bought this warranty today with coupon code "JULY04". I paid $69. Coupon code is supposed to expire tonight. I thought I would pass this along as it seems to be a good alternative to BB warranty. Coverage details below. Ignore the reference to Ipad2 in the link.
dealnews.com/Square-Trade-2-Year-iPad-2-Warranty-for-70-more/475332.html
What is covered:
Mechanical and electrical failures that occur during normal use of your item. Your item is covered for up to the full purchase price of your item (tax and shipping are excluded).
Some examples of covered issues include computer hard drive failures, iPod batteries that stop charging, cell phone keypads that get stuck, and digital camera sensor failures.
Notes about ADH coverage:
If Accidental Damage from Handling (ADH) Protection was purchased, the Service Agreement expands to include damage from liquid spills, item drops, or any other accidental damage.
ADH coverage begins 30 days after purchase, and does not cover willful damage, negligent use, theft or loss. ADH coverage begins 30 days after purchase, and does not cover willful damage, negligent use, theft or loss. A $50 deductible applies on ADH-related claims for Cell Phones only. SquareTrade has waived the deductible for all other ADH claims. ADH is not available on all items.
I purchased a warranty through them last week for my Tab. I also have insurance with them for my cell phone.
Bought my 2 year warranty for my new SGT 10.1 through them, seems like a great warranty!
This is great deal
Discover Card people:
shopdiscover opens up another discounted warranty - this is normal for shopdiscover
599.99 coverage + ADH = $109 for 3 years
69.99 for 2 years ($34.995 / year
109.99 for 3 years. ($36.663/ year)
another option for those that want a longer warranty

Moto Care? Yes or No?

I'm trying to assess the value of the Moto Care Accident Protection. Did you get it or not?
Cost: $80
Covers: +1 yr Mechanical Breakdown, 2 yr Accidental Damage (Not Covered: Neglect, Cosmetics, Pet, Heat, Cold, Vandalsim, Flood, Fire, etc.)
Deductible: $50
Repairs: Up to 3 times, Up to the purchase price of the phone
Lemon clause: Replacement if the same part fails 3 times.
If Unable to Repair: You Receive current market value of product with comparable specs or Retail Price - Prior claims
To me the value depends on the cost/difficulty of replacing the screen if it cracked.
I have only cracked one phone screen, and it cost me about $15 to fix is myself, but the repair shop quoted me $110. I'm assuming that with the waterproofing and gorilla glass, this will be difficult and a cracked screen would be at least a $200 repair (does anyone have actual data on this from a similar phone?).
So for the sake of argument, lets say that there is a 0.5% chance your phone has a mechanical failure in year 2, a 10% chance that you crack your screen during years 1 & 2, and 1% chance that you completely kill your phone in years 1 & 2.
Without getting overcomplicated and factoring in the lemon clause and the loss in payouts for repeat repairs: The value of the plan is 10% x $ 150[repair less deductible], 0.5% x $350, and 1% x $350. which = $22.50.
It seems more advantageous to me to self-insure, and pay the extra $150 for a cracked screen out of pocket in the 1 in 10 chance that it should get cracked within the first two years.
However, I've never dealt with Motorola, and I have no idea about there actual customer service or how much they pad it and let things slide, etc.
Maybe a Moto customer can educate me and talk me into this.
Well else could you get insurance for it at?
Generally, insurance is for stuff that's going to destroy you financially if the risk event occurs (AKA home destoyed, 30K medical bills, car accident liability, etc.) Someone that can't cover an extra hundred dollars in the event of accident, probably shouldn't have an expensive phone.
It just seems that in terms of lifetime earnings it would be better to cover the cost of damaged phones yourself rather than insure them, unless I am missing something. Even if you cracked your screen a lot, accident insurance is $40 a year, while insurance pays out about $115 after deductible. So if you crack it yearly, you're netting $75 a year by having insurance. If you crack it every two years you're getting $35 a a year, if you crack it every 3, you lose $5 and if you crack it every 10 you lose $285.
The numbers just don't seem to add up, if you can afford to pay for the damage.
With your numbers, self insure. I skipped Moto Care, but my history is better even than your conservative figures (I've cracked a screen once in 20 years, and it was a small edge glass-only crack easily lived with).
That said, I know a few people who definitely benefit from something like this. They are lucky to go 6 months without needing repair or replacement. All depends on the accident probability (especially since this isn't a subsidized phone, so I think most should be comfortable with the upfront costs).
Thanks for running the numbers, solidifies my decision to pass as I did give the coverage brief consideration.
I completely shattered the glass on my current phone. It fell flat center on a pebble on a cement parking garage at two weeks old. I was so disappointed, because I thought it would need a new phone, having never repaired one before. The repair was crazy easy and the new glass was only 10 bucks. (Plus a few plastic tools and glue strips). It took about 20 minutes. Granted, it completely freaked me out to melt my phone with a heat gun, but all the instructive youtube videos helped me think there was a decent chance of success.

Has anyone used their CC purchase protection instead of getting insurance

Someone pointed out about how they opted out of getting "Nexus Protect" to use the money to upgrade to the 128gb version because their signature card has purchase protection which alot of credit cards nowdays have. It got me thinking so i looked at my Chase Sapphire Preffered benefits which is a visa signature card.
Here are the benefits when it comes to purchase protection:
PURCHASE PROTECTION
Covers your new purchases for 120 days against damage or theft up to $500 per claim and $50,000 per account.
EXTENDED WARRANTY PROTECTION
Extends the time period of the U.S. manufacturer's warranty by an additional year, on eligible warranties of three years or less.
PRICE PROTECTION
If a card purchase you made in the U.S. is advertised for less in print or online within 90 days, you can be reimbursed the difference up to $500 per item, $2,500 per year.
RETURN PROTECTION
You can be reimbursed for eligible items that the store won't take back within 90 days of purchase, up to $500 per item, $1,000 per year.
Click to expand...
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So for 4 months after the card gets officially charged, I get protection from any user damage or theft without having to pay a deductible. I also get another year of manufactor warranty which Google has good warranty services with no deductible. Before one says that the process of claiming can be lengthy compared to that "Nexus Protect" offers you to replace the phone as soon as the next business day, i called chase sapphire card directly and they told me what documentation would be needed (not much depending on the situation), and that if the phone is unusable or badly damaged that I can just use the card to pay for another one and they will reimburse me what i paid for (up to $500). With that said there would be no deductible on my end, maybe the extra $50 if i wanted to get the same 64gb version i ordered assuming prices are still the same when I file a claim. And honestly... me being a nexus guy... ill end up upgrading again to next years nexus phablet.
What is everyones experience with credit card purchase protection claims?

Check with your home owner's policy for cell phone coverage!

OK, like many of you, I have traditionally paid the $8-12 per month for device protection / insurance. But I recently started questioning that and did some digging. Here's what I found:
My Amex AND Visa cards both provide courtesy device protection with a $0 deductible for 90 days after purchase date. It's automatic, and offered by pretty much most credit card companies these days.
My home owner's policy provides up to $5000 in home electronics coverage, with a $50 deductible. It's automatic as well. Phones and home electronics are considered personal property and your home owner's policy covers you anywhere in the world, not just in your home.
I called both credit card company and the home owners company to go through what's covered and what's excluded in detail. Accidental loss, theft, water damage, screen breakage - they are all covered. Yeah, sure, you have to go through a claims process and they aren't going to overnight you a replacement phone. But I am more than happy to just go online and buy a brand new device while I wait for claims to reimburse me. That way, I am getting a brand new phone too, instead of a refurbished unit.
Just wanted to share this with folks - most people have this coverage automatically, no reason to pay the high cell phone carrier insurance rates.
Thanks. I work in Auto insurance and I never thought to call my home owners insurance. I'm going to give them a call.
Sent from my SM-T700 using XDA-Developers mobile app
xxaarraa said:
OK, like many of you, I have traditionally paid the $8-12 per month for device protection / insurance. But I recently started questioning that and did some digging. Here's what I found:
My Amex AND Visa cards both provide courtesy device protection with a $0 deductible for 90 days after purchase date. It's automatic, and offered by pretty much most credit card companies these days.
My home owner's policy provides up to $5000 in home electronics coverage, with a $50 deductible. It's automatic as well. Phones and home electronics are considered personal property and your home owner's policy covers you anywhere in the world, not just in your home.
I called both credit card company and the home owners company to go through what's covered and what's excluded in detail. Accidental loss, theft, water damage, screen breakage - they are all covered. Yeah, sure, you have to go through a claims process and they aren't going to overnight you a replacement phone. But I am more than happy to just go online and buy a brand new device while I wait for claims to reimburse me. That way, I am getting a brand new phone too, instead of a refurbished unit.
Just wanted to share this with folks - most people have this coverage automatically, no reason to pay the high cell phone carrier insurance rates.
Click to expand...
Click to collapse
Most credit cards offer extended warranty. Regarding about filing a claim with your insurance company, your premiums will go higher if you file too many claims. So for a small claim, it might not worth it.
Hopefully I don't lose my phone too many times, in fact I hope I never lose it. The whole premium going up after a claim isnt something I worry about. I can either pay $150 a year PLUS $175 deductible for carrier provided insurance, or make a claim with my home owners policy and take my chances with premium increase the next year.

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