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Squaretrade now offers a 24-month $599 coverage policy for the Nexus One, Droid, and other expensive phones. It includes accidental damage. Cost is $144+tax. I paid about $109 using a 20% off coupon (NEWYEAR).
This is much better coverage than Asurion / T-Mobile offers, and with the discount it's priced about the same. (Slightly cheaper.)
I wish it could be purchased without the extended warranty, since my credit card offers that for free, but I feel a lot better with accidental damage coverage!
Note: I do not have any prior experience dealing with this company.
Thank you for contacting SquareTrade.
We appreciate your interest in SquareTrade Care Plan.
Yes, we do provide a warranty for the new Nexus One from Google.
We provide coverage for brand new Premium Smart Phones such as the Nexus One purchased from retailer/e-tailer up to $599, regardless if it were purchased up front or on a contract (regardless of the price), for $144.
Additionally, for retail bought items you have 90 days following the item purchase date to get a SquareTrade warranty.
Below given are our coverage details for a new cell phone purchased from a retailer:
Our standard warranty covers mechanical and electrical failures that occur during normal use. You get 100% Parts & Labor coverage with zero deductibles.
Accidental Damage from Handling (ADH) is also included in cell phone plan.
ADH covers eligible items from liquid spills, drops, or any other accidental damage from handling ($50 deductible from coverage limit applies to ADH claims).
However, any repairs for any electronic or mechanical issues due to normal wear and tear would not be subject to any deductibles.
For more information, please visit the Learn More section of our website at http://www.squaretrade.com/pages/learn-more-warranty-buyer.
Furthermore, on new items, our coverage starts from the date of item purchase. If you purchased your item as new, some part of this period will overlap with the manufacturer's warranty that comes with your item. Most new items we cover come with a one year manufacturer's warranty.
ADH coverage starts 30 days after date of item purchase, and does not cover pre-existing conditions, willful damage, negligent use, software, theft or loss.
If you have a problem with a covered item while the manufacturer's warranty is still in effect, we will refer you to them so they can resolve the problem with your item. If you need assistance, we will provide any contact information we have for the manufacturer, as well as advice on how to file a claim with them. Using your manufacturer's warranty first allows you to save the value of your SquareTrade warranty for a future failure.
Moreover, you would be able to purchase this warranty and view any additional coverage details using the following link:
http://www.squaretrade.com/pages/cellphone-landing3
Hope that answers your question! If not, go here to view the contract summary. You can also reply to this email or call 1-877-WARRANTY (1-877-927-7268) US & Canada only, 24/7.
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i've heard good things about square trade.
If the NEWYEAR code expires, try TWTYOFF. That was a code they gave me after checkout.
Bicster_ said:
Squaretrade now offers a 24-month $599 coverage policy for the Nexus One, Droid, and other expensive phones. It includes accidental damage. Cost is $144+tax. I paid about $109 using a 20% off coupon (NEWYEAR).
This is much better coverage than Asurion / T-Mobile offers, and with the discount it's priced about the same. (Slightly cheaper.)
I wish it could be purchased without the extended warranty, since my credit card offers that for free, but I feel a lot better with accidental damage coverage!
Note: I do not have any prior experience dealing with this company.
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Where do you see that Asurion does not cover accidental damage? They clearly state coverage for loss, theft, and damage (even water damage). Where does that exclude accidental damage?
Is SquareTrade's coverage tied to a specific phone? One of the reasons I liked Asurion is that it covers whatever phone I'm using at the moment. So for now it would cover my N1, but when I upgrade in 6-9 months (I wish)...it'll automatically cover the new phone.
Just checking out the coverage at SQ.. note the bold...
"Assumes coverage is purchased for 24 consecutive months. Please note that SquareTrade does not cover loss. Terms and conditions of other providers’ warranty/insurance plans may vary, please refer to each providers terms for details on their coverage. Prices are accurate as of 12/1/2009. Copyright SquareTrade 2010. All brands or products are trademarks or registered trademarks of their respective holders."
and...
"No Coverage from Loss: There is no coverage against lost or stolen phones. You can always cancel your warranty and receive a refund if that happens."
No offense, and I'm not trying to start anything, but I'm glad I went with Asurion..
Yeah that's definitely a requirement for me. Half the reason I'm getting insurance for my N1 is for theft/loss.
I've never lost a phone, so I can take my chances there.
My problem with Asurion is that the way I read their contract, they can replace your phone with anything they want to... Any phone of any value. Perhaps they don't do that, but it's what I saw in the contract.
Basically all insurance plans are heavily biased toward the insurer. At the end of the day you decide what perils you want insured and whether it's worthwhile. There are reasons for going either way.
I found out last week that most if not all forms of home owners insurance and renters insurance will allow you to separately insure personal items for a nominal fee. This has no deductible, covers full amount of item, and they usually just need serial number.
My wife's hero and my evo are now insured for $50 a year under renters insurance. My friend insured 2 evo's and a hero for $15 for a year under his home owners insurance. Plus neither have a deductible for personal item insurance. Just the yearly payment.
Good info. Curious, dDoes this cover malfunctions, accidental damage, and theft? Who is your insurer?
theres an insurance company around here called state farm (they do auto insurance I believe) and they sell personal item insurance for $30/year and it covers just about any smartphone. You don't have to have any other kind of insurance with them. You pay $30 bucks and they write you a check for how much it costs if you need it replaced, but they cancel you for a year after 1 claim.
itmustbejj said:
but they cancel you for a year after 1 claim.
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i'm assuming they just cancel the device insurance, and not everything lol.
itmustbejj said:
theres an insurance company around here called state farm (they do auto insurance I believe) and they sell personal item insurance for $30/year and it covers just about any smartphone. You don't have to have any other kind of insurance with them. You pay $30 bucks and they write you a check for how much it costs if you need it replaced, but they cancel you for a year after 1 claim.
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That is the company my wife and I used for our renters insurance so we rolled it up under that.
I would imagine they look pretty closely at these claims to make sure people aren't taking advantage. But as far as I know they will cover just about anything that happens to it.
itmustbejj said:
theres an insurance company around here called state farm (they do auto insurance I believe) and they sell personal item insurance for $30/year and it covers just about any smartphone. You don't have to have any other kind of insurance with them. You pay $30 bucks and they write you a check for how much it costs if you need it replaced, but they cancel you for a year after 1 claim.
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Wow, that sounds amazing! What does it cover (loss, theft, water damage, etc) and are you positive that you don't have to have any other type of insurance with them?
jasonleb1 said:
Wow, that sounds amazing! What does it cover (loss, theft, water damage, etc) and are you positive that you don't have to have any other type of insurance with them?
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Ok I guess you do have to have some kind of insurance through them. I found this:
State Farm DOES in fact insure cell phones, they do it through their "Personal Articles Policy". Their are two requirements to get it. One, that the phone has to be worth over $500 (which is why they will say they don't insure cell phones because most aren't worth that much including the IPHONE) but the Nexus One is worth over $500. Two, you HAVE to have some type of policy with them already.
If you don't you have a policy with them, you can get some type of home/renters insurance which is crazy cheap (and your an idiot if you don't have something like that in place already). I actually signed up for renters insurance which was $15/month (cheaper than what I was paying) which allowed me to get the phone covered with the Personal Articles Policy.
It's $34/year with No Deductible. It covers everything except software problems. So theft, damage, you get pissed and decide to throw it in a river, etc. gets
covered.
Edit: Theres another guy that said on 4/22/10 that he had the state farm item insurance for his phone with no other insurance
I'll stick with squaretrade.
rutter9 said:
I'll stick with squaretrade.
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Never heard of them. Do they do personal article insurance.
itmustbejj,
Their policy actually states $500? I wonder if they will allow cheaper devices if you have other forms of insurance through them as I'm insuring my Evo and it is $440. Or maybe my wife figured out how to work the system...
Sadly, my State Farm agent sent me this email today in response to my request to apply this to our account. We spoke yesterday and she thought it wouldn't be a problem, but just had to call for a quote...
State Farm no longer writes a Personal Articles Policy for coverage for cell phones and hand held devices. My underwriters informed me that the losses were too great, that State Farm decided to do away with the risk for the company. Thank you for your interest and if anything changes on that I would be delighted to inform you.
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So they stopped in the 3 days since the first post? That sucks. I'm sure you can call around and ask any of the major insurance companies that offer renters/home owners insurance.
JustinChase said:
Sadly, my State Farm agent sent me this email today in response to my request to apply this to our account. We spoke yesterday and she thought it wouldn't be a problem, but just had to call for a quote...
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If that's the case then State Farm better give me back my money check! I haven't received anything like this yet but will update if I do.
i had this for my new laptop.
I spill a cup of water on the keyboard and fried it.
The insurance pick up the tab and replaced it.
Got a check. Cost to much to repair vs. replace it.
Not sure how many people are aware, but as of tomorrow sprint is changing its service and repair program thus stopping in-store warranty work, your phone will only get repaired/replaced at a service center if you have TEP, otherwise you will have to go directly through Samsung which has a 17 business day turn-around time. If you do have TEP physical damage will be covered (cracked screens ext.), batteries will be covered..everything short of water damage and damaged beyond repair (aka the main board is broken) with no deductable
PDF Flyer: http://www.megaupload.com/?d=KUODMNAN
The file you are trying to access is temporarily unavailable.
The file you are trying to access is temporarily unavailable.
Been gettting that message all morning trying to download it.
d94 said:
Not sure how many people are aware, but as of tomorrow sprint is changing its service and repair program thus stopping in-store warranty work, your phone will only get repaired/replaced at a service center if you have TEP, otherwise you will have to go directly through Samsung which has a 17 business day turn-around time. If you do have TEP physical damage will be covered (cracked screens ext.), batteries will be covered..everything short of water damage and damaged beyond repair (aka the main board is broken) with no deductable
PDF Flyer: http://www.megaupload.com/?d=KUODMNAN
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You have it wrong. The main change is $35 charge. the average person will still used this less than once every two years. The insurance still doesn't make much more sense than it made int he past.
Sprint will treat non tep repairs for warrant issues exactly the same except for a $35 charge.
Sprint will replace phones for the same no deductible reasons as it did before with the exception of a $35 charge.
Paying the insurance still means all the odds have been figured and you are paying extra for insurance company profit, insurance company overhead, people who take inordinate risks with their phones, and people who game the system.
Insurance is always like playing against the house, insurance for losses that are not catastrophic rarely make sense
The huge benefit to the change now is that physical damage is now covered in store with no deductable. (Cracked screens, ex) which saves you 100 big ones.
Sent from my SPH-D700 using XDA App
Sent from my SPH-D700 using XDA App
cognitivel0gic said:
The huge benefit to the change now is that physical damage is now covered in store with no deductable. (Cracked screens, ex) which saves you 100 big ones.
Sent from my SPH-D700 using XDA App
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x2, now all the people that brick their phones can chuck their phone on the ground and get it replaced for free.
/fail
This is all well and good but I would like to see a few people go into the repair center with some cracked screens to see if they get fixed. The phrase that scares me is "not repairable damage". The leaves things very loose, I would hate to take the insurance off my phone, accidentally drop is and then have the person at the repair center tell me that this is not repairable. I don't take paying 7 a month extra as a bet against the house, its more like piece of mind that I would never have to pay $450+ dollars out of pocket for my phone if something were to happen.
scriz said:
x2, now all the people that brick their phones can chuck their phone on the ground and get it replaced for free.
/fail
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"a $50/$100 Claim via Asurion (Insurance Provider) for Damaged beyond repair devices such as ones with a damaged circuit board, liquid damage/corrosion, or a smashed device in 3 or more pieces. And anyone with a lost or stolen device will also get the same above $50/$100 Claim via Asurion."
"For those who are not under TEP and have such issues as a damaged circuit board, liquid damage/corrosion, a smashed device in 3+ parts, or a stolen/lost device they will either have to Upgrade or purchase a new device at MSRP."
So do you guys think the TEP is still worth it?
I had it for a year on my TP2 and never used it.
fastmikey1969 said:
So do you guys think the TEP is still worth it?
I had it for a year on my TP2 and never used it.
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The cost to service is less for a non Tep customer than the deductible. Unless you are prone to lose or water damage your phone the choice seems clear.
Sent from my SPH-D700 using Tapatalk
For me it's been worth it. Over the last year, my wife has had her Moment stolen twice, and my son ran into the ocean with his Blackberry. Without TEP, I would have had to buy 3 phones at full price.
I'll never get rid of TEP. I've saved so much money from replacing phones. I seem to be cursed with bad screens, hinges, screens going white, etc... Alot of it happens out of warrenty.
I love TEP!
Sent from my bathroom, with toilet paper.
fastmikey1969 said:
So do you guys think the TEP is still worth it?
I had it for a year on my TP2 and never used it.
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To me, it's just like a concealed handgun license. Better to have it and not need it, then need it and not have it.
AmnChode said:
Better to have it and not need it, then need it and not have it.
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That is an extraordinarily irrational attitude toward spending. Why not then buy a second phone to: "have it and not need it"?
The fact is the insurance companies have already figured out whether you will "need it." They have the data and statistics. They figured out the odds, built them against you, added profit, overhead, fraud etc
And again this entire post relative to non TEP holders is for phones bought after Oct 25, sprint can't retroactively change existing purchases and charge for what they specifically advertised for as free when n those purchases were made. Sprint specifically said warranty work would be zero cost without TEP to people buying before last week.
aero1 said:
That is an extraordinarily irrational attitude toward spending. Why not then buy a second phone to: "have it and not need it"?
The fact is the insurance companies have already figured out whether you will "need it." They have the data and statistics. They figured out the odds, built them against you, added profit, overhead, fraud etc
And again this entire post relative to non TEP holders is for phones bought after Oct 25, sprint can't retroactively change existing purchases and charge for what they specifically advertised for as free when n those purchases were made. Sprint specifically said warranty work would be zero cost without TEP to people buying before last week.
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No its not irrational. Would you rather walk in the store and walk out knowing your free replacement will be here the next day, or would you rather walk in the store, spend $35 and have it delivered?
Your attitude towards it would be like not having car insurance. I've had full coverage insurance on both of my vehicles since I've owned them, yet have not had any accidents or had to file any insurance claims..should I just not have insurance just because I haven't "needed" it?
scriz said:
No its not irrational. Would you rather walk in the store and walk out knowing your free replacement will be here the next day, or would you rather walk in the store, spend $35 and have it delivered?
Your attitude towards it would be like not having car insurance. I've had full coverage insurance on both of my vehicles since I've owned them, yet have not had any accidents or had to file any insurance claims..should I just not have insurance just because I haven't "needed" it?
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I'll save the couple hundred dollars I'd spend total with TEP, pay the $35 and wait a few days.
I'm a single dad with two kids...the money's more important than the phone.
scriz said:
Your attitude towards it would be like not having car insurance. I've had full coverage insurance on both of my vehicles since I've owned them, yet have not had any accidents or had to file any insurance claims..should I just not have insurance just because I haven't "needed" it?
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No it isn't. Car liability insurance protects you from loses in the millions, loses that do NOT decrease over the lifetime of your ownership.
Your phone goes from $600 to ~$200 in a year. The $600 phone I bought 18 months ago sells for $50 ebay.
scriz said:
Would you rather walk in the store and walk out knowing your free replacement will be here the next day, or would you rather walk in the store, spend $35 and have it delivered?
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You are confused about Sprints coverage in order to rationalize an irrational purchase. Last time I walked into a sprint store with a non functional phone -- and I have NO TEP or insurance with them, I walked out with a new in box 20 minutes later and paid no fee whatsoever.
You can't argue against the math. That it is not worth it and costs the average user more than benefit is an objective fact. If it weren't, it would cost more.
Please don't call the math irrational, when it is purely rational and the basis for profit of insurance companies, who employ better mathematicians and statisticians than NASA.
Al;so you are incorrect about the $35, that fee only applies to customers who purchased after Oct 25. (and even so it is worth it.)
aero1 said:
Al;so you are incorrect about the $35, that fee only applies to customers who purchased after Oct 25. (and even so it is worth it.)
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Just to put it out there, I am a technician at a Sprint corporate store and we definitely charge the $35 even for those phones purchased before the date.
ramsestut said:
Just to put it out there, I am a technician at a Sprint corporate store and we definitely charge the $35 even for those phones purchased before the date.
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Thank you. I was about to post the same thing.
People, it doesn't matter when you purchased your phone. If you do not have TEP you will be assessed a $35 charge. And now, at least at my store, if a person comes in wanting to have their phone looked at under the manufacturers(sp) warranty, we provide them with the phone number to the specific manufacturer, andvise them of the 1-3 week wait period and inform them once again about the benefit of TEP. The only bright side is that after the initial $35 charge you now have 30 days in the event you do want to add the TEP to prevent any future hassels.
Hi guys,
Should be getting my Desire HD sometime next week if all goes to plan (super excited ). I have bought it sim free online so it's cost me £470 and as you can imagine I'd like to protect this investment against any mishaps.
I've been looking around at phone insurance and there seems to be a decent choice out there. Just thought I would get your opinions before purchasing any.
I can't get insurance from my provider (o2) cause I'm on a sim only tariff and would like to keep it that way and my phone isn't covered in my house insurance policy. So I would like any recommendations on any phone insurers. I am based in the UK (so need a UK insurer).
I just want it to cover all the basics really such as theft, liquid damage, accidental damage etc. etc. Loss cover would be nice but it is not a must.
Thanks
Who do you bank with some banks do a add on package where you get things like mobile insurance and travel insurance ?
Sent from my Desire HD using XDA App
mancuk29 said:
Who do you bank with some banks do a add on package where you get things like mobile insurance and travel insurance ?
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Sorry I forgot to mention that, I bank with HSBC. I checked with them and they do not offer a separate phone insurance or belonging insurance other than that covered in their home insurance policy (and I don't insure my home with them).
Add it to your house insurance who will insure it for Cover both in and out of house mine for the year extra was 6euro
Sent from my Desire HD using XDA App
HSBC do have phone insurance package as I had this few years ago and I claimed. Over all experience was very quick and with in 3 weeks I had 450 in my bank. I'm currently with natwest and have advantage blue package that gives me phone insurance for phones worth upto 750 and I pay £6.95 a month. I would recommend going with HSBC but if thy don't do it no more open a current account with natwest and ad a advantage blue package. End of the day ya don't have to use the bank. Or insure ya phone at ccpclaims this is the company natwest use for there advantage blue package.
Sent from my Desire HD using XDA App
why would you need one? if in some cased you broke your phone and the price of fixing it exceed the price of buying new one, then just buy a new one, or if it was less then fix it. i'm sure it wont cost more than the amount of money you eventually going to pay for the insurer.
Personally i use fonesafe, its £5.99 a month and they guarantee a new phone to your door in 24 hours.
If you don't mind waiting a little longer you can try:
http://www.insureandgo.com/phone-insurance.html
They have excellent customer service, and the claim will be dealt with reasonably fast, although it breaks, they will try to repair the phone rather than replace it (they will replace if it cannot be repaired).
Whomever you go with though you must be EXTRA careful to both read the policy in full and keep the insurance people up to date with your details. If you miss out anything important or do not claim in time etc you are VERY likely to lose your claim. Having said that, if you are mindful you wont have an issue
J
No end: Insurance covers against loss/theft AND accidental damage. In my opinion it is well worth it, i pay £140 over the course of the handsets life (2 years), during that time i dont have to worry about losing or breaking it (my two biggest worries), that peace of mind is worth it in my opinion. Naturally, opinions differ!
NoEnd said:
why would you need one? if in some cased you broke your phone and the price of fixing it exceed the price of buying new one, then just buy a new one, or if it was less then fix it. i'm sure it wont cost more than the amount of money you eventually going to pay for the insurer.
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well the cost of the phone is £470...the cost of insurance is about £5-£8 a month (£60-£96) a year. Insurance doesn't just cover breakage though, it will cover the phone against theft and the more expensive packages (£7-8) cover it in case you lose your phone. Liquid damage is also something it covers and being in the rainy UK you just never know...2 years ago my phone got destroyed because I was walking on the side of the road and got splashed by a passing bus driving through a puddle.
I realise that being Bahraini things work differently out there (I used to live in the UAE) so phones are a lot cheaper (no VAT) and that things such as theft and rain are less common so insurance isn't even considered
i have my student home insurance with endsliegh. phone insurance was £24 FOR THE YEAR and covers loss, accidental damage (inc water damage), and theft. replacement within a week. awesome.
asked my parents and they said their phones are covered by their home insurance for pennies, so it might be worth asking your home insurance company first.
let say i'm in bahrain, and my phone got stolen, how they would be sure that it is stolen??
NoEnd said:
let say i'm in bahrain, and my phone got stolen, how they would be sure that it is stolen??
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Well here in UK you'd have to call the police and report it stolen and tell them how. If you left it in your car which was unlocked and left it on the seat for everyone to see then obviously the insurance company would not pay out as it was incompetence on your part. But if they smashed a window and took it from the glove box then it would say that in the police report and the insurance company should cover it. The same applies for if its taken from your house or if it stolen of you directly...most important thing is to report it and get the crime report from the police.
There has been a lot of discussion about warranty for galaxy s2 for users in USA.
I have found some definite answers. Summary is : none of them will get warranty in usa but needs to be shipped to UK/Europe.
I was planning to buy one handset but holding back due to the lack of warranty.
However if someone has got other info please add it here
1. Handtech : I sent a mail and this is the reply that i got.
If you needed to claim on the warranty for the Galaxy II then it would more than likely have to come back to us I'm afraid as it is only covered by a UK warranty. However, sometimes Samsung in Europe will help but we obviously cannot guarantee this as it would be their decision.
2. Expansys-usa - Talked over the phone -
Told me they will help me ship the phone to UK. But i dont know how fast that is going to be.
Hope this someone here
Pretty much as is and as has been reported .
Two warranty suppliers one the seller and two Samsung .
Samsung have said in the past that they cover warranty within Europe providing user has receipt from authorized seller .
jje
My company buys $10MM a year in Samsung TVs. My global account rep checked with the retail electronics group and said it would be serviced at any Samsung repair center worldwide. I'd take that over a shop clerks statement.
Here's an excerpt from the e-mail I received:
In the event that warranty service is required on your Samsung Mobile product and you are located outside of the country where it was originally purchased, the local Samsung entity in the foriegn countries listed below may be able to provide you with warranty service (labor or parts) during your warranty period.
Any warranty services rendered shall be in a manner consistent with the terms and conditions of the Samsung Mobile Products Limited Warranty. Warranty services performed outside the country of purchase may take longer if parts are needed to repair.
Samsung posted a reply to a consumer and that was the basis of my statement regarding warranty in Europe .
So one part of Samsung differers with another .
Personally if its an international model i would expect warranty to be covered worldwide .
Buy one from Europe break it take it to Samsung USA service centre will be the test .
jje
JJEgan said:
Buy one from Europe break it take it to Samsung USA service centre will be the test .
jje
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So true. That's the only real test. Personally, I'd rather not be first.
I was sending tweets to @galaxyssupport and they wouldn't give me the time of day. Referred me to SamsungUK as "its not a US market phone." SamsungUK has yet to repsond to me. That was a few days ago.....
Anybody have updated info on this? I bought from Expansys and would like to know who I would talk to regarding a warranty covered issue. Thanks.
jmwein said:
Anybody have updated info on this? I bought from Expansys and would like to know who I would talk to regarding a warranty covered issue. Thanks.
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What is the issue you are having? I'm getting ready to pull the trigger on one from Expansys.
Thanks
Not sure if this is helpful, but I bought from Handtec, had to return it for replacement (screen issue diff from ring or yellow). They shipped back using Royal mail, took forever b/c of the Canada post lockout.
The point is shipping back and forth for issues on a phone that seemed to have a propensity for initial quality errors, could get expensive.
benivolent said:
The point is shipping back and forth for issues on a phone that seemed to have a propensity for initial quality errors, could get expensive.
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How much did it cost and how long to did it take befoe you had a working phone again?
kbiz90 said:
How much did it cost and how long to did it take befoe you had a working phone again?
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Cost me approx 79.10cdn to ship back via Fedex. (Canada Post would have cost me $69 but they were on strike &or locked out).
Sent it back June 16, 2011 and received my phone July 11, 2011. (i had my old phone to use in the meantime)
It was just super annoying to check tracking and seeing that it hadn`t left UK for weeks because of the mail lockout, esp when they could have shipped it fedex. Oh well, at least I have it back now.
I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/
3_D said:
I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/
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did the samething.
I cannot believe this phone has not come out here.
Sent from my GT-I9100 using Tapatalk
3_D said:
I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/
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If you're in the U.S. might want to look into that. I called them before and because it doesn't have a standard U.S. warranty, it is not covered by Squaretrade.
Of course they have no way of knowing if your phone has warranty here in the U.S. or not, so they let you set it up. Make sure you can keep it, if not cancel it before the 30 free days are up.
You can buy a SGS2 at Amazon right now for $673 with free shipping (if you have Amazon Prime). Probably won't have to pay tax either unless you live in WA state (or some other unlucky state). Amazon has a 30 day return policy.
So, total Amazon cost without warranty is most likely $673.
If you buy from Expansys USA, you pay $700 plus tax. The tax for my state is $54. In addition, I give another online vendor my personal information and billing details.
So total Expansys USA cost is most likely $754. For me, it's an extra $81 over Amazon. Or 12% more.
What do you get for that $81? You probably get a two year warranty against manufacturing defects. Amazon is one month. It's unclear whether you have to ship it back to the UK. If you do and you pay the same as benivolent (thanks for the info, benivolent), you'll pay another $70 or so and wait at least 10 business days.
So, if you to ship it back the UK, total Expansys USA cost is most likely $824. For me, it's an extra $151 over Amazon. Or 22% more.
Even if you have to replace the screen which costs $350 (according to BarryH_GEG), the actual savings is $199 if you have to ship back to the UK or $269 if you can get it repaired at a Samsung service center. Of course, if a button fails after the first month, the savings will be much less or nothing at all.
So, from a breakeven standpoint, paying up for the warranty only makes sense if you think there is more than a 12% or 22% chance of something major breaking after the first month.
For me, the more like scenario is I drop or lose my SGS2.
Let's say we can get SquareTrade accidental damage from handling coverage for $94 or 14%. It might be useful if you drop your SGS2 in a puddle or drop it without a protective cover. In that case, you definitely want to buy from Amazon. However, that coverage is questionable given what Oat23 said. Your SGS2 may not be covered since it doesn't have a standard U.S. warranty.
Nothing will cover you if you lose your SGS2.
Personally, I never damaged any of my phones from dropping them and I never lost one. So it has paid for me in the past to forego insurance. That's hundreds of dollars in savings. If I continue my good luck, I'll save a minimum of $81 on my SGS2 purchase. Of course, whether you want to pay up for a warranty or insurance is a personal choice. However, they say the safest driver is one with a cop in the rearview mirror. Maybe the safest SGS2 owner is one without a warranty.
kbiz90 said:
You can buy a SGS2 at Amazon right now for $673 with free shipping (if you have Amazon Prime). Probably won't have to pay tax either unless you live in WA state (or some other unlucky state). Amazon has a 30 day return policy.
So, total Amazon cost without warranty is most likely $673.
If you buy from Expansys USA, you pay $700 plus tax. The tax for my state is $54. In addition, I give another online vendor my personal information and billing details.
So total Expansys USA cost is most likely $754. For me, it's an extra $81 over Amazon. Or 12% more.
What do you get for that $81? You probably get a two year warranty against manufacturing defects. Amazon is one month. It's unclear whether you have to ship it back to the UK. If you do and you pay the same as benivolent (thanks for the info, benivolent), you'll pay another $70 or so and wait at least 10 business days.
So, if you to ship it back the UK, total Expansys USA cost is most likely $824. For me, it's an extra $151 over Amazon. Or 22% more.
Even if you have to replace the screen which costs $350 (according to BarryH_GEG), the actual savings is $199 if you have to ship back to the UK or $269 if you can get it repaired at a Samsung service center. Of course, if a button fails after the first month, the savings will be much less or nothing at all.
So, from a breakeven standpoint, paying up for the warranty only makes sense if you think there is more than a 12% or 22% chance of something major breaking after the first month.
For me, the more like scenario is I drop or lose my SGS2.
Let's say we can get SquareTrade accidental damage from handling coverage for $94 or 14%. It might be useful if you drop your SGS2 in a puddle or drop it without a protective cover. In that case, you definitely want to buy from Amazon. However, that coverage is questionable given what Oat23 said. Your SGS2 may not be covered since it doesn't have a standard U.S. warranty.
Nothing will cover you if you lose your SGS2.
Personally, I never damaged any of my phones from dropping them and I never lost one. So it has paid for me in the past to forego insurance. That's hundreds of dollars in savings. If I continue my good luck, I'll save a minimum of $81 on my SGS2 purchase. Of course, whether you want to pay up for a warranty or insurance is a personal choice. However, they say the safest driver is one with a cop in the rearview mirror. Maybe the safest SGS2 owner is one without a warranty.
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Whoa, lot's of info.
For purchase, I'd go a third route - clove.co.uk. It's $415 GBP ($670 USD) delivered in three days. It'll be fresh UK stock. If it has a defect, you'd be stuck with one-way shipping but someone else had a problem and Clove was good to work with. By purchasing it in the country of intended sale it's covered by the two-year warranty. My company does a lot of business with Samsung and I was told that the phone could be repaired in the U.S. under their Global Warranty program. It's yet to be tested though. If I bought from Amazon it would be through them direct, not an affiliated seller. To your point, if the first phone's defective in any way, they'd be the cheapest and fastest way to get an exchange. Expansys-USA would be second but they'd be more expensive. Both Amazon and Expansys have shipped phones from funky places like Poland and Chile. I got my phone from the UK and it was perfect. I'm guessing with 3MM sold your chances of getting "perfect" would be a lot higher than "crappy" if you went the UK route.
As for SquareTrade they do cover grey market phones. If you can Google a 30% off coupon it's $94 for $600 of coverage for two-years. It's also transferable which makes the phone more valuable on eBay if you ever want to sell it. I'd bet they'd cover the cost of shipping to the UK for warranty repairs also - it's cheaper than them having to eat the phone at the full $600 of coverage. The screen alone is $450 to replace so, to me, the $94 is worth the piece of mind and as a back-up to the Samsung warranty.
Oat23 said:
If you're in the U.S. might want to look into that. I called them before and because it doesn't have a standard U.S. warranty, it is not covered by Squaretrade.
Of course they have no way of knowing if your phone has warranty here in the U.S. or not, so they let you set it up. Make sure you can keep it, if not cancel it before the 30 free days are up.
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You are correct. I checked as well a couple of months ago and they said if it is a UK version of the phone, Squaretrade will not cover it in the U.S.
One way they will know it does not have a US warranty is if you purchased it from and overseas vendor since Squaretrade requires you send in a copy of the purchase receipt. The other problem is even if you bought it from a US vendor and the phone fails in the first year, Squaretrade will tell you to work with the manufacturer since it is "covered" in the first year warranty period.
I guess another option is if you bought it from a U.S. vendor and you have an Accidental Damage policy you could smash the phone with a sledgehammer, accidentally, and try to submit a claim and pay any deductible. But if that doesn't work, all you have are pieces of the phone left.
BarryH_GEG said:
As for SquareTrade they do cover grey market phones. .
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The only time Squaretrade "may" cover a grey market cell phone is if it was purchased through eBay. Squaretrade has specialized warranties for eBay purchases. Otherwise, Squaretrade will not cover grey market cell phones.
On the cell phone warranty sign up page, in the fine print it states "The SquareTrade cellphone warranty prices listed above are applicable to new Cell Phones (with a full 1 year manufacturer warranty) purchased from authorized outlets."
Then on the grey market FAQ it states "SquareTrade honors every valid claim, and only voids a warranty if the item was never eligible for a Care Plan or in cases of outright fraud."
In the case on of a non-ebay grey market phone, it is never eligible for a Care Plan in the first place.
That is what they told me when I asked a couple of months ago. If you hear differently from Squaretrade I would love to know (and a contract name and email for Squaretrade to set me up).
FishTaco said:
You are correct. I checked as well a couple of months ago and they said if it is a UK version of the phone, Squaretrade will not cover it in the U.S.
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From their U.S. terms and conditions:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
Here's a link to their full terms and conditions.
http://www.squaretrade.com/merchant/learn/summaryPopup.html
I sent them my UK receipt to have on file so I can go paperless if I need to file a claim. My policy has been updated online to show "receipt received and on file." I checked a lot of different options and their the only ones I could find that would cover a grey market phone.