[Q] Image Retention - G2 Q&A, Help & Troubleshooting

Hi i have the phone about 10 days, and noticed some image retention in grey background, the most in the nav bar keys.
I run this test
http://www.marco.org/rmbp-irtest.html
For 5 minutes with max bright and when i change to grey i noticed the image retention.
Any more have this problem or i need to change my cellphone ?

Any can test this please ?

It's the nature of the beast. Our LCD displays are immune to burn in caused by phosphor wear, but they are susceptible to image retention.
This applies to LCD televisions as well. AMOLED screens on the other hand (think Samsung) can suffer (and do) from phosphor wear leaving a permanent ghosted image behind. Luckily for us we can usually get rid of any image retention issues by turning the display off and leaving it off for 24-48 hours.
I have heard of extremely rare cases where the image was reportedly "retained" permanently but I've never witnessed this first hand.
Sent from my VS980 4G using Tapatalk

MidnightHarvester said:
It's the nature of the beast. Our LCD displays are immune to burn in caused by phosphor wear, but they are susceptible to image retention.
This applies to LCD televisions as well. AMOLED screens on the other hand (think Samsung) can suffer (and do) from phosphor wear leaving a permanent ghosted image behind. Luckily for us we can usually get rid of any image retention issues by turning the display off and leaving it off for 24-48 hours.
I have heard of extremely rare cases where the image was reportedly "retained" permanently but I've never witnessed this first hand.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
So, this is normal ??? I dont see the image retention in normal use. Only if i put a grey background i can see the softkeys, but if i play a game or see a movie i see nothing.
Or i have a defective screen and i need to change in the warranty ???
Thank you !

http://www.rtings.com/info/what-is-image-retention
I wouldn't consider it normal if it happens often with normal usage, but it's a common temporary issue for PLASMA and LCD displays/tvs.
For example, you could get the CNN crap at the bottom temporarily impregnated onto the TV display.
Now if the images doesn't fade away after the screen has been off for a while then no I wouldn't consider that normal.
Sent from my VS980 4G using Tapatalk

MidnightHarvester said:
http://www.rtings.com/info/what-is-image-retention
I wouldn't consider it normal if it happens often with normal usage, but it's a common temporary issue for PLASMA and LCD displays/tvs.
For example, you could get the CNN crap at the bottom temporarily impregnated onto the TV display.
Now if the images doesn't fade away after the screen has been off for a while then no I wouldn't consider that normal.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
I dont see in normal usage, only when i run the test or use the phone more than 10 minutes and then put a grey background, i can see the softkeys like a watermark. But only in grey backgrounds.

Sounds like harmless transient image persistence. If I leave my display on the page you linked for a good amount of time the same happens to me.
http://en.m.wikipedia.org/wiki/Screen_burn-in
http://www.tweakguides.com/HDTV_8.html
Sent from my VS980 4G using Tapatalk

MidnightHarvester said:
Sounds like harmless transient image persistence. If I leave my display on the page you linked for a good amount of time the same happens to me.
http://en.m.wikipedia.org/wiki/Screen_burn-in
http://www.tweakguides.com/HDTV_8.html
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
If you leave the test only 2 minutes, you see the IR problem ???

You should it's not just the optical illusion you're seeing after looking at that page? Cause no after 2 minutes all I see is the optical illusion messing with my eyes until they adjust.
Sent from my VS980 4G using Tapatalk

In two minutes of this page with max brightness i have image retention, that dissapears in some seconds and only visile in grey background.

Doesn't sound like an issue to me
Sent from my VS980 4G using Tapatalk

Related

IMPORTANT: Screen

So can anyone confirm that the striations or lines on the screen are normal??
Im talking about when you pull down the notifications bar there are light lines that come down vertically and soma cases are horizontal.
Please let me know I got 30 days with it. thanks!
azzeh3 said:
So can anyone confirm that the striations or lines on the screen are normal??
Im talking about when you pull down the notifications bar there are light lines that come down vertically and soma cases are horizontal.
Please let me know I got 30 days with it. thanks!
Click to expand...
Click to collapse
my first nexus s had darker whites than the display model at the store. I would recommend comparing yours with the store display or another persons nexus s, I think this is the best way, since we cant physically see how your phone screen looks. good luck
Are you referring to the gray section where your service provider is listed? Or the very dark area where the notifications are listed?
If I stare I can see some lines in the gray area.
I do see a slight grid pattern in the power control widget.
No I'm talking about grey section where your messages show up
Sent from my Nexus S using XDA App
I think its screen burn in already
Sent from my Nexus S using XDA App
I don't have a Nexus S, but I have a Galaxy S i9000M which has a similar (if not exactly the same) screen. If I bring up a screen that is a solid colour, I do notice some imperfections like you describe. They are hardly noticeable though.
Weird. My nexus doesn't have that and I would know, I modded my nexus 1 to be pretty much like gingerbread 6 months back, massive burn in.
Sent from my Nexus S using XDA App
actually no.... mine doesn't have any lines or defects.
the only lines are the horizontal ones separating the notifications.
I think I know what you mean. My N1 on certain backgrounds has very faint grey lines. Not always visible, even on white web pages
Sent from my Nexus One
dudeimgeorge said:
Weird. My nexus doesn't have that and I would know, I modded my nexus 1 to be pretty much like gingerbread 6 months back, massive burn in.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Why would that cause burn in more than anything else?
I don't know but I don't want it to get worse over time
Sent from my Nexus S using XDA App
Yes, I can see it. I can see it on any AMOLED/SAMOLED phone I've ever come in contact with. It's the nature of AMOLED screens unlike most LCD screens. With AMOLED, each pixel is individually powered, and it's impossible to have each pixel (or subpixel) be identical, which leads to slight differences in output and color reproduction. An LCD screen is backlight by either florescent tubes or recently, LEDs, which produce an even backlight (usually) where the colors are controlled by filtering each pixel, rather than having to illuminate each pixel.
Anyway, I only really notice it when the brightness is at the minimum and it's very dark in the place I'm using my phone. If I crank up the brightness or if I'm in a well lit area, I don't notice it at all really. Although if it's VERY obvious, you might have a screen that's significantly lower quality than average... it happens, bad QC or something, exchange it.
Oh, and if you stare at a plasma TV long enough you'll notice the same thing... similar technology, each pixel illuminated individually.

Super AMOLED burned in

I just realized my screen has some burned in. I mean, like the clock on the top right side. When I'm viewing video, I could still see the stain of the clock. Does anyone have the problem?? I've switched ROM and still see the burned text/clock..
I repair TVs for a living. And if its true burn in ... its permanent ... however for that to occur you would of had to keep the screen on for quite a while and a steady long period of time
Sent from my PC36100 using XDA Premium App
It can happen. I have the AM/PM burned in on mine, but it's only noticeable if I use Screen Test app.
I suggest you toggle the AM/PM off if your ROM allows it and use a thinner font. It's also a good idea to avoid white or bright themes.
My phone is less than a year old and I've noticed the same thing too. I've noticed letters from the keyboard a few times too.
My Vibrant has the same thing. It's not noticeable most of the time for me so I dont mind. I also had a Captivate last year that had a blue tint burned in around the entire perimeter of the screen.
I've had my phone since august and no burn ins here.
Sent from my SGH-T959 using Tapatalk
Just call tmobile they will send a replacement. Ive sent two phones because of it.
Backup before you call. They will want you to do a factory restore for troubleshooting.
Sent from my SGH-T959 using XDA Premium App
Me too. rush pipe game cause some temporary burn in on my phone. I stop playing the game.
AMOLED = Miniature Plasma's?
If our screens behave anything like a plasma i'm wondering if you can fix it by using a similar "screen wipe" method that is used in plasma's. A lot of plasma owners confuse Image Retention (IR) for Burn In (BI). Burn in will never go away, but image retention will. If you don't want to send your phone back, you may want to try using a flashlight application that turns your screen all white. That way your screen is firing at full brightness and hopefully it can get rid of those ghost images on your screen.
funny to come across this thread...seeing as i just noticed my stain yesterday.....same thing for me, its the clock
could this be grounds for a brand new device??
I had a slight burn in since December of the AM/PM. However since than I changed to Military time and now I can only see the M in the clock area. It also helped that I changed ROMs and such. However It can get annoying. I may just have it exchanged though. Knowing that I will most likely get a refurbished one...
It is because of the AM/PM burn in that I try to use the hide clock option in EDT roms and CM roms. No more burn in!
TopShelf10 said:
funny to come across this thread...seeing as i just noticed my stain yesterday.....same thing for me, its the clock
could this be grounds for a brand new device??
Click to expand...
Click to collapse
Have the same issue, though I only see it with the screen test application.
Sent from my GT-I9000 using Tapatalk
Paging Dr B said:
If our screens behave anything like a plasma i'm wondering if you can fix it by using a similar "screen wipe" method that is used in plasma's. A lot of plasma owners confuse Image Retention (IR) for Burn In (BI). Burn in will never go away, but image retention will. If you don't want to send your phone back, you may want to try using a flashlight application that turns your screen all white. That way your screen is firing at full brightness and hopefully it can get rid of those ghost images on your screen.
Click to expand...
Click to collapse
Hmm, I guess if it isn't true burn in, that would work.
Only way to test that is if your getting a replacement for burn in, go ahead and try that, running your screen at full brightness all white, and see if it goes away.

Burnt screen image

Anyone else notice that the statusbar got burnt into the screen? Like when I rotate to watch a YouTube video I notice at the top of my phone the color is off a bit. So does anyone else notice this?
Sent from my SGH-I337 using Tapatalk
toxicpaulution said:
Anyone else notice that the statusbar got burnt into the screen? Like when I rotate to watch a YouTube video I notice at the top of my phone the color is off a bit. So does anyone else notice this?
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
Considering the S4 uses OLED it's definitely a concern that a image could end up burned in. However, it's unlikely if you keep your brightness at a moderate amount opposed to max all the time and have the notification bar hide itself during normal operation. I've had my phone for several months and still haven't had any issues with image burn... but it really depends on the amount of usage I suppose.
NighthawkXL said:
Considering the S4 uses OLED it's definitely a concern that a image could end up burned in. However, it's unlikely if you keep your brightness at a moderate amount opposed to max all the time and have the notification bar hide itself during normal operation. I've had my phone for several months and still haven't had any issues with image burn... but it really depends on the amount of usage I suppose.
Click to expand...
Click to collapse
If I knew it had a chance of doing it I would have had the status bar turn off. But now its useless, its jot 100% noticeable, when I watch a YouTube video the color is just slights off, noticeable if you're look for it. But it just sucks that its doing that, along with my sides of my screen are coming loose. I don't know. I use my phone a lot as its my means of everything. I use it more than my laptop.
Sent from my SGH-I337 using Tapatalk
You might be able to get a refurb thru warranty for the screen burn in...not positive but id assume that you could
But yeah, any oled screen (just about every samsung phone) is at risk of screen burn ins
Sent from my SAMSUNG-SGH-I337 using Tapatalk

LgG2 Image persistence (retention, burn - in)

hello everyone (sorry about my bad english)
I bought Lg g2 d 802 (international), everything stock..not even rooted and the first unusual stuff I saw was "Content Adaptive Brightness"
but i get used to it now. The other thing i wanted to ask here is image persistence of isp screen.
I saw some tablets with ips screen suffering from this...also some samsung lcd Tv-s from 2008-9, and i found
it in my phone...when i surf internet, facebook for a couple of minutes (lets say 5+ minutes) and after that i enter
picture from my gallery that contanins medium gray color in bottom od full screen view i can see shadows from
dock sensor buttons (back, home & settings). shadows are temporary and disapear after few minutes, but as the main
buttons are always on you can see them in full screen of medium dark grey picture every time after usage of phone.
I love this phone, camera, battery, & other fast hw are simply amazing for multitask, and usage, but wanted to see if i'm
alone experiencing this with g2 or not?
all best
elitewhey said:
hello everyone (sorry about my bad english)
I bought Lg g2 d 802 (international), everything stock..not even rooted and the first unusual stuff I saw was "Content Adaptive Brightness"
but i get used to it now. The other thing i wanted to ask here is image persistence of isp screen.
I saw some tablets with ips screen suffering from this...also some samsung lcd Tv-s from 2008-9, and i found
it in my phone...when i surf internet, facebook for a couple of minutes (lets say 5+ minutes) and after that i enter
picture from my gallery that contanins medium gray color in bottom od full screen view i can see shadows from
dock sensor buttons (back, home & settings). shadows are temporary and disapear after few minutes, but as the main
buttons are always on you can see them in full screen of medium dark grey picture every time after usage of phone.
I love this phone, camera, battery, & other fast hw are simply amazing for multitask, and usage, but wanted to see if i'm
alone experiencing this with g2 or not?
all best
Click to expand...
Click to collapse
Does it fade out slowly when it disappears or does it just instantly go away after a while.
Sent from my magic box.
it fade out slowly m8
elitewhey said:
it fade out slowly m8
Click to expand...
Click to collapse
I think our screen is not amoled so does not burn out
Really did not see this on LG , but definetky it was priblem for Razr i
LCDs too have burn-in, but they are far less susceptible to it than OLED displays.
I had several SAMOLED devices, now I have an IPS device... and in almost 5 years I never saw any burn-in whatsoever.
I know that OLED and old plasma screens are prone to burn in
And i have 4:3 samsung 710n tft monitor for 10 yeras without
Problems, but my question is about lazy pixels of IPS screen.
Can someone test g2 the way i described in my first post (10 minutes
screen sensor bar on, then enter gray picture in full screen)?
I'll put example when a reach desktop later.
Cheers
Wtf I just noticed my screen! I have image retention on navbar and status bar. It does not go away!
elitewhey said:
hello everyone (sorry about my bad english)
I bought Lg g2 d 802 (international), everything stock..not even rooted and the first unusual stuff I saw was "Content Adaptive Brightness"
but i get used to it now. The other thing i wanted to ask here is image persistence of isp screen.
I saw some tablets with ips screen suffering from this...also some samsung lcd Tv-s from 2008-9, and i found
it in my phone...when i surf internet, facebook for a couple of minutes (lets say 5+ minutes) and after that i enter
picture from my gallery that contanins medium gray color in bottom od full screen view i can see shadows from
dock sensor buttons (back, home & settings). shadows are temporary and disapear after few minutes, but as the main
buttons are always on you can see them in full screen of medium dark grey picture every time after usage of phone.
I love this phone, camera, battery, & other fast hw are simply amazing for multitask, and usage, but wanted to see if i'm
alone experiencing this with g2 or not?
all best
Click to expand...
Click to collapse
I have this phone about 15 days, and i have the same problem. Can you resolve this ?
LCD displays are totally IMMUNE to burn in the same way AMOLED and CRT displays are completely vulnerable to it. This type of burn in us caused by phosphor wear over time. It just won't EVER happen on our G2s or any LCD display.
What you're referring to us called image retention and is a completely different. beast all together. If you notice thus occurring on your phone or TV, etc, then turn the display off for 24-48 hours and any retained images should be gone.
It's rather difficult to get a LCD display to do this unless you try (or game all day straight and the game has static elements in it) but none the less it happens. It's not a "G2" thing.
Very very rarely I hear stories where a LCD display has decided to permanently remember images and even keeping the display off didn't solve anything. I've never had a first hand account of this though so those people either probably mistook a fauly display for image retention, or it's an extremely rare occurance.
Sent from my VS980 4G using Tapatalk
Do you have a source for this information?
robogo1982 said:
Do you have a source for this information?
Click to expand...
Click to collapse
I found this test
http://www.marco.org/rmbp-irtest.html
To view if you have IR or not. If i run the test for 5 minutes and switch to grey i can notice the image retention but dissapears with time. I cant see the image retention in normal use.
Any can run the test for 5 minutes, to compare please.
Plenty of sources. Google "image retention vs burn in LCD AMOLED) and you should get plenty of sources but here's one.
http://www.rtings.com/info/what-is-image-retention
Sent from my VS980 4G using Tapatalk
---------- Post added at 01:31 PM ---------- Previous post was at 12:32 PM ----------
Here's a much more detailed article...
http://www.tweakguides.com/HDTV_8.html
Sent from my VS980 4G using Tapatalk
MidnightHarvester said:
Plenty of sources. Google "image retention vs burn in LCD AMOLED) and you should get plenty of sources but here's one.
http://www.rtings.com/info/what-is-image-retention
Sent from my VS980 4G using Tapatalk
---------- Post added at 01:31 PM ---------- Previous post was at 12:32 PM ----------
Here's a much more detailed article...
http://www.tweakguides.com/HDTV_8.html
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
But its normal ??? I can only see if i search for them, idk if go to the warranty or keep it.
Yes it's normal. If the image doesn't fade out over time though it's not normal. Our screens are LCDs and this is common for all LCD displays, TVs included.
Plasma and OLED displays have it worse because the phosphor wear on these can be permemant. I used to play a certain game hours and hours each day on my old Galaxy Nexus which had an AMOLED display and I eventually had the menus permanently burned into the display.
Since our G2s use a LCD display though any image persistence we may encounter should fade away once the screen is off for a while. If it doesn't then no that's not normal. Most image retention issues should fade away in a few minutes, but rarely it may last up to a few hours to a few days.
Unless you keep your display on a static image though hours and hours on end, this shouldn't be an issue. If any retention doesn't fade away after having the display off for a while or if it commonly happens without having to try to make it happen then you might consider a warranty replacement.
There's a ton of information regarding this if you search on "screen burn in image retention oled lcd plasma" in Google.
Sent from my VS980 4G using Tapatalk
MidnightHarvester said:
Yes it's normal. If the image doesn't fade out over time though it's not normal. Our screens are LCDs and this is common for all LCD displays, TVs included.
Plasma and OLED displays have it worse because the phosphor wear on these can be permemant. I used to play a certain game hours and hours each day on my old Galaxy Nexus which had an AMOLED display and I eventually had the menus permanently burned into the display.
Since our G2s use a LCD display though any image persistence we may encounter should fade away once the screen is off for a while. If it doesn't then no that's not normal. Most image retention issues should fade away in a few minutes, but rarely it may last up to a few hours to a few days.
Unless you keep your display on a static image though hours and hours on end, this shouldn't be an issue. If any retention doesn't fade away after having the display off for a while or if it commonly happens without having to try to make it happen then you might consider a warranty replacement.
There's a ton of information regarding this if you search on "screen burn in image retention oled lcd plasma" in Google.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
Thank you very much, yep mineĀ“s fade away after 30 seconds.
You have image retention in your G2 ???
Only if I force the issue by doing things like leaving this web page,
http://link.tapatalk.com/api/click?...t.html&subId=c157297d1a1ff043255bfb18530caaa2, open for a while. It quickly fades away though. That's the only time I've ever noticed anything.
Sent from my VS980 4G using Tapatalk
MidnightHarvester said:
Only if I force the issue by doing things like leaving this web page,
http://link.tapatalk.com/api/click?...t.html&subId=c157297d1a1ff043255bfb18530caaa2, open for a while. It quickly fades away though. That's the only time I've ever noticed anything.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
Yep Same Here, i think all LG G2 suffer from this problem.
Thank you.
Np ? All G2s,...all LCD devices. LCD tech kind of plateaud so manufacturer starting developing AMOLED displays. LG seems to have made great improvements though with their LCDs and I'm glad they chose this route as I prefer LCD to AMOLED any day.
AMOLEDs may evolve to the point where burn in isn't an issue, much like how LCD displays when first introduced suffered from ghosting that was so bad it wasn't even am option for anyone who games. With
today's LCDs ghosting, much like the real thing, kind of faded away into the VAST.
I guess in the end it all boils down to each person's individual tastes.
Sent from my VS980 4G using Tapatalk
MidnightHarvester said:
Np ? All G2s,...all LCD devices. LCD tech kind of plateaud so manufacturer starting developing AMOLED displays. LG seems to have made great improvements though with their LCDs and I'm glad they chose this route as I prefer LCD to AMOLED any day.
AMOLEDs may evolve to the point where burn in isn't an issue, much like how LCD displays when first introduced suffered from ghosting that was so bad it wasn't even am option for anyone who games. With
today's LCDs ghosting, much like the real thing, kind of faded away into the VAST.
I guess in the end it all boils down to each person's individual tastes.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
But i have a LCD IPS LG MONITOR, and run the test about 10 minutes and i havent IR, i have a LCD IPS LG TV (LA6200) and i havent IR. I think not all LCD IPS have this problem :S
Yeah the IPS LG monitor is susceptible but just because it is doesn't mean you'll ever see it happen. People in the Apple forums are always asking about why their Safari url bar remains once the app is closed. These people must be on Safari all day every day lol.
Most often you'll see it on displays in places that keep a TV running all the time with like CNN running (restaurants, display units in stores, etc) . Just because it can happen doesn't mean it will. It's something I never worry about while using LCD displays
Sent from my VS980 4G using Tapatalk

V20 screen burn?

Probably a stupid question but - is screen burn as much of a problem on V20 screen as the Samsung Note amoled screens? All our notes have bad screen burn in.
No. LCDs are hard to get image retention. An example would be a status screen for equipment that needs to be continually monitored and has a static image often or all the time. I wouldn't sweat it. These are smartphones and if you're using it daily and repurposed for something else where screen is on all the time and same or mostly same image you should be fine.
But for example if you left secondary screen on all the time with a signature or something it could be possible, but supposedly it turns off when put in pocket.
I leave mine on my windshield mount turned on all day at work.
@rbiter said:
No. LCDs are hard to get image retention. An example would be a status screen for equipment that needs to be continually monitored and has a static image often or all the time. I wouldn't sweat it. These are smartphones and if you're using it daily and repurposed for something else where screen is on all the time and same or mostly same image you should be fine.
But for example if you left secondary screen on all the time with a signature or something it could be possible, but supposedly it turns off when put in pocket.
Click to expand...
Click to collapse
it does. if you even just put your hand over the sensor on front it shuts off.
Sent from my LG V20 US996
The V10 had some pretty hefty image retention on two of the ones I owned. I used to turn brightness up all the way all the time and suspect that's why..
Yes, my first V10 did to, but once you let the screen turn off fire for a couple of minutes it would go away. My second V10 had no retention at all and neither does my v20
Sent from my LG-H918 using XDA-Developers mobile app
i do have v20, image retention / ghost image / screen burn, whatever they call it. it shows on my phone status bar.
I think thats just a software glitch, not hardware burn like on every samsung I've owned or seen.
Seen quite a few demo models at carrier stores while I was playing around with the V20 before buying 1 and not a single one had any of those issues like most of the demo units with AMOLEDs. That's just my experience though
I have had image retention a few times. At first I thought it was burned in. It seems to only do it to me with Facebook in landscape mode. Scared me at first.
Sent from my LG-H910 using Tapatalk
No, an LED screens main advantage is it doesn't burn in unlike AMOLEDs, but it uses a **** ton of battery as you know. It would be very hard to burn in a V20, and even if you did get some, one of those apps would remove it, where it won't remove it on an AMOLED.

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