Hi, I have a pretty new windows laptop, and last week it was working fine, you plug in the phone and it gives you an option on the connection method.
This week however, it stopped working I plug in the phone, it shows that it vibrates, shows the little popup cable down the bottom and charges, but even though "ask upon connecting" is ticked - there are no longer any connection options popping up, and no response from the computer.
I have tried reinstalling the LG drivers on the laptop, and soft reset the phone, reboot the laptop. No love.
I looked in device manager but I can't see it there, and don't know what I am looking for.
Any help would be appreciated short of reinstalling windows. Tempted to install a ROM but waiting for a good one with the new G3 Flat UI to come out soon.
Perhaps try uninstalling the driver for G2 in device manager. My surface recognizes mine in 8.1, so your issue is fixable.
Sent from my LG-D802
Look for an unidentified device in Device Manager perhaps. It'll have a yellow triangle sign on it. Then right click, properties, driver, update driver, browse locally, and select the G2 driver.
Related
Posting this on both manufacturers’ website, and on here. Not sure if it's a phone issue or an issue with the computer, though I have a feeling it's a computer issue. Anyway, I have an HTC Touch though Alltel. I downloaded the update program from HTC's website for my Phone and Carrier. When the program runs, it goes though all it's normal process, I have to click several check boxes, and finally the update beings and the progress bars is shown on the comp screen, and at the same time the phone enters the bootloader (The screen with the 3~4 colored bars). At this time, you hear the computer ding twice, like it detected a USB device being removed and then reconnected. After a few moments it dings again, this time signifying that the connected device cannot be recognized. After about a minute or two, the update program gives an error. I believe it was "ERROR [260] : CONNECTION"
I've tried everything I can think of to get it to work. I've tried unplugging and replugging it. Tried starting after manually putting it in the bootloader. Tried different USB cables. Tried it with the options for "Advanced Network Connectivity" in the connections section checked and unchecked. No matter how I try it, Vista is never able to retain the connection with the phone once it goes into the bootloader. I've even tried allowing Vista to locate Driver software, but it always searches for like 5 minutes, and always says it couldn’t find anything.
Any ideas?
PS: I did try some of the options posted around to basically 'jail break' the phone so could install via SD card, however I encounted the same error. And, honestly, I would rather apply the update without having to hack the phone 1st...
Hi Guys, hopefully someone can help me here it is driving me crazy - well, here is my issue.
Doesnt matter what PC I plug my HD into it doesnt get picked up, i looked in device manager and still nothing. Its like its not connected, but it shows on the phone that it is charging. And does charge.
Can someone please help?
Thanks!
Settings - Connection - USB to PC - uncheck 'enable advanced network functionality'
All that was there is ' Enable faster data synchronization '
No advanced network functionality. Im on Telstra NextG Network Australia with there crappy stock rom if that helps.
I'm looking at a stock Touch HD and you're right- they changed the name of the box. So uncheck 'enable faster data synchronization'.
I did but it is still not working.
I have also done a hard reset and restore to manufacturers default and still not working.
What kind of PC are you using? Is it XP? If so you need to download ActiveSync.
Using XP.. I have downloaded and installed Activesync. It used to be picked up on every pc and suddenly now it doesnt.
Opened Activesync ports in your firewall settings?
Yeah its all fine, its as though the PC doesnt even recognise it. Doesnt show up in Disk Management.
hi lucky
you're already the 3rd one with this problem.
if you plug-in the usb connector, is there a dialog popping up on your hd which let's you choose between synch or hd mode?
if not, welcome to the group of disapointed htc owners.
there is already a thread somewhere about this problem. i have exactly the same, but no one could help me until now.
at least i found a way to flash a rom. the usb connection was working for about 20 minutes. afterwards it broke down again...
try the following:
1. shut down hd
2. remove SD and Sim Card
3. plug in the usb cable
4. do a hard reset by holding vol up and vol down while you press the power button
5. confirm the hardware reset
6. when the hd is booting up again, it will do some kind of customization process. during this process active sync should come up on your pc. cancel the device setup in acive sync and wait until your hd is completely configured.
7. afterwards reconnect the usb cable and active sync should work for a while...
let me know if it helped. i'm still searching for a permanent solution for this problem...
Nope, didnt work at all.
Not even the choice to decide what I want to do pops up on the phone.
Do you think it could be a hardware fault?
I think it is a hardware fault because i did a SPL boot and instead of 'USB' showing in the white box "Serial" did.
It just seems wierd because it was working fine for 2 weeks and then it all the sudden stopped and I did no ROM flashing or anything.
Should I try reflashing my device through the SD card and see how I go from there?
did you try a different cable???
I have about 20 different USB -> mini USB and only about 2/3 of them work with phones !!!
Yeah ive tried all different cables, ive tried ones that work with my diamond but still dosent work with my hd.
luckyluke1137 said:
Hi Guys, hopefully someone can help me here it is driving me crazy - well, here is my issue.
Doesnt matter what PC I plug my HD into it doesnt get picked up, i looked in device manager and still nothing. Its like its not connected, but it shows on the phone that it is charging. And does charge.
Can someone please help?
Thanks!
Click to expand...
Click to collapse
Are you getting anything popping up in device manager when you plug it in, in other words does the list refresh like it has detected a new hardware device or is it completely silent? I have seen it a couple of times where a device gets stuck as being recognized as something else. If the list does scroll (responds to the HD being plugged in) do a screen shot of everything in DM then plug the HD in and compare the lists to see if it is showing up as something else. If so, delete the device then unplug and plug in the HD again and have it reinstall the driver.
Good luck,
Gordo
I did what you said Gordo, and it doesnt show up inDevice Manager. Its as though its not even plugged in but for some reason it still recharges off the USB.
I guess about the only other thing I can think of is to plug it in on another PC and see if that computer tries to load a driver. If it does then it is something strange with your computer. If it doesn't then there is something bad with the USB port on the HD (maybe).
Gordo
Yeah I tried that but still nothing, im sending it back to Telstra, since its within 14 days of me getting it I get a whole brand new one!
thanks for your help guys
Hi everyone i don't know if any of you guys experienced this problem before with the note 3 i bought the note 3 when i renewed my contract thinking it was a good phone good specs and the iphone was a bit too expensive for the low specs, well bought it got the smartwatch too all good for the first week it was fine and now it started to do this it won't connect to the pc via USB KIES won't find it tryed all sorts of soft/hard resets,when finally i managed to do a factory reset on the phone itself (which i struggled with because the screen would turn black and coloured lines would show) i did that and it was working afterwards .. lost all my contacts pictures etc which is kind of annoying after new years, and started from scratch did a back up this time with kies but today same thing ... won't connect through usb won t recognise the charger nothing and if i switch it off and then connect the usb it would start pulsing (vibrates slow without stopping with the screen black) additional coloured lines show from time to time.
then if i take the usb out and try starting the phone looks like nothings wrong i don't know what to do with it how to sort the problem out, also it hasn't been exposed to water or any other stuff that could cause damage!
new
now it says 'the dock is connected' when i plug the usb in and it charges but still the pc won't recognise it and kies says it doesn t recognise the device 'device not supported ' or something like that
if my phone would do that, i would think of:
1.faulty usb cable
2.faulty device
it should at least always recognize the charger and those lines and vibrating when the device is off aren´t normal.
i would try another cable if available or contact customer support for replacement.
doesn´t seem to be a software problem, how could that be when the device is off and doing weird things.
if its just about not connecting properly, check your adb drivers. open the device manager on your pc and under android device it should read samsung android adb interface.
feel free to correct me if i´m wrong (anybody).
Grab an older USB2 cable and see if that works. (plug goes in the right side of the socket) Other than that it seems to be hardware - replacement time.
Yep, sounds like you got a lemon... Unfortunately it happens...
Hi all,
I'm shocked to see how prone the Galaxy S4 is to screen cracking! 80-90% on googling "samsung cracked screen" or similar yields results about the S4. Wow..
Anyway, I'm not here to ask how to recover my data if my phone is pattern locked. I'd like to ask for some help in figuring out the weird behavior.
So, phone is/was locked with pattern, it's not registered with Samsung Find My Phone, digitizer+lcd are broken, USB Debugging is disabled. If I boot it up, the phone vibrates and I hear the samsung boot tune, and the LED briefly lights up. Also the menu buttons briefly light up. If I call myself, the phone rings and vibrates.
If I use the volume up / volume down buttons, the phone beeps for either of them but volume stays the same (seems like max volume).
If I connect the phone to my laptop, phone beeps and laptop tries to install a driver for "MTP USB Device", but it fails. Device Manager status is "The device cannot start. (Code 10)"
Kies does not recognize the phone, saying "This device is not supported by Kies. Make sure that your device is supported and try again".
Question is, is it possible something else got damaged when the phone 'involuntarily' hit the ground? It should've just got recognized by the laptop, and Kies should have reported I need to enter the pattern to unlock it (at least that's what it does for my S3 mini), no?
Would the digitizer/lcd not working affect something else within its OS?
I tried connecting my S3 mini's lcd to the S4, but the connectors don't match...duh.
anyone?
w00tz said:
anyone?
Click to expand...
Click to collapse
Maybe when I dropped it damaged the micro USB port as well, you could try a different pc first.
If another pc works try installing twrp recovery with odin then booting into the recovery, because it allows you to make file transfers when it's plugged into the pc
Reinstall the drivers. It's clearly a driver problem.
I've already tried it on a different computer and it does the same.
There is no driver to reinstall, it automatically installs it when I connect the phone.
I'm thinking it's due to the pattern lock. Can anyone with an S4 connect it to a computer and leave it locked. Does it try to install driver for "MTP USB Device"?
Ok, I'm not sure what's going on, but my Nexus 6P will not do anything but charge when it's plugged up to my PC. I am using the systemless root and Franco kernel r7. Other than that, it's stock. What happens when I plug my phone into my PC is the battery icon changes to charging, and that's it. The PC does not recognize the phone is plugged in, and there are no unknown USB devices in device manager. I also do not get a USB notification on my phone.
More details:
- I have done the complete drive install VIA the nexus root toolkit (both initial setup before this problem, then again when the problem surfaced)
- USB debugging is enabled
- I swapped cables about 3 times, no change
- Tried different USB ports on PC and laptop and even ports directly connected to the motherboard. no change.
- Tried on my laptop (Windows 10) and it does the same thing as the PC (Windows 10).
- USB settings are set to MTP, although if I change it, it seems to get stuck on charging. I have to tap MTP about 3-5 times in order for it to say it's in MTP mode again.
- Running the command adb devices in command prompt does not show anything connected.
Other than this weird issue, I have not had any problems with my phone. I also have another USB-C cable on the way, but it seems unlikely that would be the issue.
*EDIT* For anyone who might have stumbled on this thread: I did not find any solution, and ended up contacting Google. They seem to agree this might be hardware related and have issued an advanced replacement.
Found this thread: http://forum.xda-developers.com/nexus-6p/help/usb-storage-windows-t3244905/page2#post63750876 but nothing has worked in it so far. I think I'm going to wait for the new USB cable then work on the laptop more since it's much less likely to have a bunch of other android drivers installed. PC has nvidia shield, tablet, and other phones at some point, I tried to remove everything identifiable in USBDeview
USB cable did not help. I also flashed pure nexus to see if it were some sort of ROM issue, no luck on that either.
Ideas? Anyone?
catlog post on USB port manager
I/UsbPortManager(950): USB port changed: port=UsbPort{id=otg_default, supportedModes=dual}, status=UsbPortStatus{connected=true, currentMode=ufp, currentPowerRole=sink, currentDataRole=device, supportedRoleCombinations=[source:host, sink:device]}, canChangeMode=true, canChangePowerRole=false, canChangeDataRole=false
windows 10 may be the issue. You might have to open the command window as "Administrator". Have you tried on another Windows 7 setup? I have Windows 10 installed, but it works for me.
---------- Post added at 03:51 AM ---------- Previous post was at 03:49 AM ----------
If you have access to a linux install, plug the device in, and in a terminal window execute dmsg. The last few lines should show something about your device and report a device id. If that works, then it eliminates any hardware issues on the phone side.
dratsablive said:
windows 10 may be the issue. You might have to open the command window as "Administrator". Have you tried on another Windows 7 setup? I have Windows 10 installed, but it works for me.
---------- Post added at 03:51 AM ---------- Previous post was at 03:49 AM ----------
If you have access to a linux install, plug the device in, and in a terminal window execute dmsg. The last few lines should show something about your device and report a device id. If that works, then it eliminates any hardware issues on the phone side.
Click to expand...
Click to collapse
Just tried on an old work windows 7 laptop, not recognized.
While it's connected to PC try turning USB Debugging off, then back on.
Tried that as well unfortunately. Also tried changing USB settings from MTP to various other settings and back to MTP. None of the modes seem to be recognized other than charging.
Only other suggestion would be to try factory reset.
dratsablive said:
Only other suggestion would be to try factory reset.
Click to expand...
Click to collapse
I tried the factory reset, but no joy. I'm looking at possibly flashing images in TWRP to see if I can overwrite what might be causing the USB connection (if it's even software related). Beyond that, I guess maybe it's a weird hardware problem. If it were hardware related, you'd think that I would have issues charging or something, but nothing that I can notice.
Forgive me if this is way too obvious. Did you tap on the charging indicator on the notification shade and choose file transfer?
Edit: Sorry I just saw that you don't get a notification on your phone.
Homer J. Fong said:
Forgive me if this is way too obvious. Did you tap on the charging indicator on the notification shade and choose file transfer?
Edit: Sorry I just saw that you don't get a notification on your phone.
Click to expand...
Click to collapse
1. Have you tried uninstalling the drivers?
2. You should try uninstalling the drivers, turning USB Debugging off, install the drivers from Google directly(probably still the same from the toolkit), then plugging up the device.
I remember having problems with this on my HTC One V thanks to USB Debugging.
What did you end up doing for this? I'm experiencing the same thing, and I'm about to return my phone.
floaterD said:
What did you end up doing for this? I'm experiencing the same thing, and I'm about to return my phone.
Click to expand...
Click to collapse
me to dude any idea