Database Users

Galaxy note calls not working

hey guys
well the problem is that i can no longer recieve or make calls from my galaxy note...
was working till this afternoon had it in the car.. my daugher watching videos on youtube... then just started breaking.. and from that moment.. NOT WORKING...
dont know what to do anymore... flashed the original italian rom everything stock and the problem is still the same.....
everything works...wifi...bluetooth....ecc... just data stuffs.. no calls ... non sms...etc
when i try making a call i get a message MOBILE NEWTORK NOT AVAILABLE
in NETWORK OPERATORS it finds all the various networks... ie.. vodafone.. TIM...3 ITA... AND I WIND (my operator) when i click on IWIND says unable to connect. try later....
PLEASE HELP.. NEED MY FONE FOR WORK TOMORROW
ok so tried to swith network mode to gms only.. that did not resolve
put a vodafone sim in the note and the same error....

Do you have installed a third party contacts or dialer application?and a custom kernel ?.

No i dont. Like i said i flashed my rom to stock.
However internet works using my sim. Just no calls or sms
Sent from my GT-N7000 using xda premium

ANYONE???????
Sent from my GT-N7000 using xda premium

I have the same problem. Do you resolve it?:crying:

danhii said:
I have the same problem. Do you resolve it?:crying:
Click to expand...
Click to collapse
unfortunatly no.... nothing yet
was hoping that some guru here might be able to help out...
if i am not able to get help will send to samsung repairs....problem is i dont the receipt so have to pay.....and its not in my plans to get another fone :crying: trying to hold out for the note2
SOMEONE...ANYONE..PLEASE HELP!!

Is posible that imei is blocked? But.. 3G works..I don't understand nothing
---------- Post added at 12:31 AM ---------- Previous post was at 12:20 AM ----------
I deleted the file nv_data.bin and it works!
IMEI is changed..

OH REALLY?? HOW and where.. please share so i can try too
thanks

I faced similar problems couple of times. Antenna used to show full bar, but when I try to make a call it used to show 'No Network Signal ' error.
I tried removing the battery, sim, but nothing worked.
When I switched of the data network , I was able to make calls. This happened to me in on one of the earlier GB rom. Not able to reproduce the bug.
Sent from my GT-N7000 using XDA

[Q] Nexus 4 Double Dials (Call Logs)

Just thought i'd post an inquiry after having it drive me nuts now. I'll try to describe it but the subject should be descriptive enough!
Basically what happens, you go to dial a number (or dial from contacts) and the phone calls out then hangs up (hangup tone) then quickly dials your intended number. When you look at the call log you see 2 calls, one being 0min 0sec then the next one right after with the amount of time you spent on said call.
I saw this in another thread and decided to make a thread about the topic instead of clouding up that one:
famoustito said:
do you have a problem with your nexus 4 double dialing when you make a call? like it calls and hangs up real quick and then dials the number again!
if not can you please post your APN settings
Click to expand...
Click to collapse
I have directdial feature on my SIM which allows me to dial international numbers directly. My AT&T MVNO includes international calls - H2O Wireless but you normally needs a access number, their new SIMs got direct dialling now and I think that's what's causing the double dial thing.
When i dial an international number it sends me to the access number then my phone pops up a toast that says "Sending" which then sends the actual number i'm calling. It then connects after some information about the call. I think it does this for all calls on the N4 but then drops the first call to the access number and dials the number straight to the local number instead.
What's weird however is i don't have that issue with my SGS2 and the NEW SIM cards so it's something with the N4.
http://forums.androidcentral.com/google-nexus-4/236548-solavei-google-voice-2.html
Seems to be going on there too with the double dialling issue but obviously with a different provider.

same here
You're absolutely right, I had noticed the same issue but never really thought of checking the call log. After reading your post I checked my call log and every single outgoing call had been logged twice. The first had a zero second duration and the other had the actual call duration.

Solavei
Theres a couple of use having this issue on the Solavei network! i think it might be a bug with 4.2 and mvno's. we tried reporting this to our carrier but they have no idea what can be causing this! I have replaced sim card, phone, and deleted the google voice app and none have solve this issue! i think we have to contact google and let them know about this issue.

I've had a similar issue. I'll type in the number hit send, then after i put the phone to my ear I hear it dial the number and I get nothing until I end the call. In the call log, it shows 0min 0sec but it's not duplicated. Strange thing is that it only happens when I dial a toll free 877 number. It's never happened on local or long distance call or on 866 numbers. Haven't tried an 800 number yet.

about the double dial... i noticed a different issue few days ago...
i dont get a double dial for call log... but what happens is
after i finish a call... the phone automatically dials the second last person from the call log...and disconnects the call automatically...
first i got scared of whats happening and but call never went through... it got disconnected after a while

I have the exact same problem as shotta35. I'm in Canada, so on a different network most likely (rogers).
I've tried the factory reset, didn't fix anything. Tried switching to EDGE mode, doesn't do anything. enabled/disabled bluetooth (in case it was some kind of bluetooth dialing thing). Incoming calls don't seem affected in any way.
However, this hasn't happened every time to me. there were 3 or 4 calls where it did work the first time, just after a reboot typically.
Anyways, still looking into it and hoping someone can find the solution because this is annoying!

Any updates on this? Quick question for the ones with the problem. Is your Sim cut or micro? Is it rooted?

inspeckta_dek said:
Any updates on this? Quick question for the ones with the problem. Is your Sim cut or micro? Is it rooted?
Click to expand...
Click to collapse
My Sim is not cut, and yes I am rooted on stock ROM!

Ok I'm on solavei with a cut Sim card. Rooted using mmuzy ROM. So the problem could be root. I asked about the Sim because last week I was on straight talk with micro Sim and had no problems. What service are you on?
Sent from my Nexus 4 using xda premium

inspeckta_dek said:
Ok I'm on solavei with a cut Sim card. Rooted using mmuzy ROM. So the problem could be root. I asked about the Sim because last week I was on straight talk with micro Sim and had no problems. What service are you on?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I Have replaced Sim and phone and still the problem has not been fixed

famoustito said:
I Have replaced Sim and phone and still the problem has not been fixed
Click to expand...
Click to collapse
What carrier?
Sent from my Nexus 4 using xda premium

inspeckta_dek said:
What carrier?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Solavei!

famoustito said:
Solavei!
Click to expand...
Click to collapse
Do you know of any nexus 4 non rooted person? See if they have this problem?
Sent from my Nexus 4 using xda premium
---------- Post added at 09:56 PM ---------- Previous post was at 09:55 PM ----------
With solavei
Sent from my Nexus 4 using xda premium

I doubt root would be the cause of this but I guess anything is possible. I had the same carrier with an older SIM (manually cut) when I first got my N4 then upgraded to the microSIM. With the original SIM I didn't have the double dial thing but I rooted around the same time I switched SIMs so I don't remember when it started.

I have this too. If you use Google voice, even as VM only as I do, it double dials on outbound calls. Only seems to happen with solavei if you have voice installed on N4. Doesn't happen with any other phones with solavei AFAIK.
I just don't care I'm so pleased w solavei otherwise. I tried porting my phone # to Google voice previously, and I hated how text messages would not be left alone with the stock app. Then I tried T-Mobile prepaid and I found out it doesn't let you use Google voice as VM. So given that I have Google voice voicemail and SMS working properly finally at least, this bothers me very little.
I found that if you return a call directly from Google voice voicemail it only dials once..
Sent from my Nexus 4 using XDA Premium App

shotta35 said:
I doubt root would be the cause of this but I guess anything is possible. I had the same carrier with an older SIM (manually cut) when I first got my N4 then upgraded to the microSIM. With the original SIM I didn't have the double dial thing but I rooted around the same time I switched SIMs so I don't remember when it started.
Click to expand...
Click to collapse
You're on solavei?
Sent from my Nexus 4 using xda premium
---------- Post added at 10:18 PM ---------- Previous post was at 10:18 PM ----------
Greefus said:
I have this too. If you use Google voice, even as VM only as I do, it double dials on outbound calls. Only seems to happen with solavei if you have voice installed on N4. Doesn't happen with any other phones with solavei AFAIK.
I just don't care I'm so pleased w solavei otherwise. I tried porting my phone # to Google voice previously, and I hated how text messages would not be left alone with the stock app. Then I tried T-Mobile prepaid and I found out it doesn't let you use Google voice as VM. So given that I have Google voice voicemail and SMS working properly finally at least, this bothers me very little.
I found that if you return a call directly from Google voice voicemail it only dials once..
Sent from my Nexus 4 using XDA Premium App
Click to expand...
Click to collapse
How did you get Google voice to work?
Sent from my Nexus 4 using xda premium

famoustito said:
Theres a couple of use having this issue on the Solavei network! i think it might be a bug with 4.2 and mvno's. we tried reporting this to our carrier but they have no idea what can be causing this! I have replaced sim card, phone, and deleted the google voice app and none have solve this issue! i think we have to contact google and let them know about this issue.
Click to expand...
Click to collapse
I have Solavei and have the exact same issue.

double dialing fixed
I had the same issue, and I finally figured it out. I`m on Rogers Canada, so I switched my sim with my wife`s (on Rogers as well) and my Nexus 4 had to restart. When booted up the problem was gone. Next day I went to a Rogers store and bought a new sim, activated it and I`ve been using it for 24 hrs now and the problem is completely gone.
Another issue that got fixed was using the 2 second pause or hard wait while dialing. I guess when the phone was double dialing it dropped the pause/wait in the second dial. but now it works perfectly.
By the way new sim is LTE enabled, and I have LTE enabled on the phone as well and it's working fine.
shotta35 said:
Just thought i'd post an inquiry after having it drive me nuts now. I'll try to describe it but the subject should be descriptive enough!
Basically what happens, you go to dial a number (or dial from contacts) and the phone calls out then hangs up (hangup tone) then quickly dials your intended number. When you look at the call log you see 2 calls, one being 0min 0sec then the next one right after with the amount of time you spent on said call.
I saw this in another thread and decided to make a thread about the topic instead of clouding up that one:
I have directdial feature on my SIM which allows me to dial international numbers directly. My AT&T MVNO includes international calls - H2O Wireless but you normally needs a access number, their new SIMs got direct dialling now and I think that's what's causing the double dial thing.
When i dial an international number it sends me to the access number then my phone pops up a toast that says "Sending" which then sends the actual number i'm calling. It then connects after some information about the call. I think it does this for all calls on the N4 but then drops the first call to the access number and dials the number straight to the local number instead.
Click to expand...
Click to collapse

amenoufy said:
I had the same issue, and I finally figured it out. I`m on Rogers Canada, so I switched my sim with my wife`s (on Rogers as well) and my Nexus 4 had to restart. When booted up the problem was gone. Next day I went to a Rogers store and bought a new sim, activated it and I`ve been using it for 24 hrs now and the problem is completely gone.
Another issue that got fixed was using the 2 second pause or hard wait while dialing. I guess when the phone was double dialing it dropped the pause/wait in the second dial. but now it works perfectly.
By the way new sim is LTE enabled, and I have LTE enabled on the phone as well and it's working fine.
shotta35 said:
Just thought i'd post an inquiry after having it drive me nuts now. I'll try to describe it but the subject should be descriptive enough!
Basically what happens, you go to dial a number (or dial from contacts) and the phone calls out then hangs up (hangup tone) then quickly dials your intended number. When you look at the call log you see 2 calls, one being 0min 0sec then the next one right after with the amount of time you spent on said call.
I saw this in another thread and decided to make a thread about the topic instead of clouding up that one:
I have directdial feature on my SIM which allows me to dial international numbers directly. My AT&T MVNO includes international calls - H2O Wireless but you normally needs a access number, their new SIMs got direct dialling now and I think that's what's causing the double dial thing.
When i dial an international number it sends me to the access number then my phone pops up a toast that says "Sending" which then sends the actual number i'm calling. It then connects after some information about the call. I think it does this for all calls on the N4 but then drops the first call to the access number and dials the number straight to the local number instead.
Click to expand...
Click to collapse
I have already tried a new Sim card! But if I'm not mistaking after you install a new Sim card factory reset the phone?
Click to expand...
Click to collapse

I am also on Rogers.... I had a new uncut micro-SIM, the LTE one from Rogers. I may try to get a new SIM to see if it fixes the problem.
I don't know if I have direct dial or not... how can I tell?
inspeckta_dek: My phone is not rooted AFAIK, it is in the same condition as when I received it from Google.

[Q] HELP!! No More Network connection or network Samsung Galaxy S4

Hi there,
I have big problem, i think i f#cked up my s4 because of rooting..
Now i can't call anymore, also no internet/data connection no incoming calls.
Now i have a new SIM card but it still doesnt work, my SIM card can not register on the network provider.
So please who can help me with this? I'am now trying for over a week now but still nothing....
Thnx in advance!

First, check your apn. Then provide more info. What firmware are you on? How did you root it,etc.

BG102 said:
Hi there,
I have big problem, i think i f#cked up my s4 because of rooting..
Now i can't call anymore, also no internet/data connection no incoming calls.
Now i have a new SIM card but it still doesnt work, my SIM card can not register on the network provider.
So please who can help me with this? I'am now trying for over a week now but still nothing....
Thnx in advance!
Click to expand...
Click to collapse
rooting will not kill your network connection. that's something that you did. you need to provide a LOT more information in order to have people help you out,
what ROM are you on, what settings did you change, what mobile carrier are you on, etc. etc. this is a simple fix, but we need to know what caused it first. :good:

jakew02 said:
rooting will not kill your network connection. that's something that you did. you need to provide a LOT more information in order to have people help you out,
what ROM are you on, what settings did you change, what mobile carrier are you on, etc. etc. this is a simple fix, but we need to know what caused it first. :good:
Click to expand...
Click to collapse
Sorry guys im kinda n00b in this scene..
But what i know is this:
Android Jellybean 4.3
Mobile provider: Tele2
And mobile settings i didn't change..
I rooted with Odin and CF Root.
Didn't install any other rom or anything.
From one moment in another the network was gone and till today i cant connect to it.
Please help!!
I need my phone for my work...

In settings, wireless and networks, more, Mobil networks, access point names make sure something is checked there.

BG102 said:
Sorry guys im kinda n00b in this scene..
But what i know is this:
Android Jellybean 4.3
Mobile provider: Tele2
And mobile settings i didn't change..
I rooted with Odin and CF Root.
Didn't install any other rom or anything.
From one moment in another the network was gone and till today i cant connect to it.
Please help!!
I need my phone for my work...
Click to expand...
Click to collapse
Try re adding the APNs for your carrier
Sent from my Nexus 5 using Tapatalk

jakew02 said:
Try re adding the APNs for your carrier
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I also tryed that several times but nothing...
The SIM card can not register to my network has it something to do with the imei??

IMEISV: 01
Kernel version: 3.4.0-1715731
[email protected] #1
Buildnumber:
JSS15J.I9505XXUEMI8
Baseband Version:
I9505XXUEMI8

Never give out your imei number

Well the person above me said it. You just made a mountain out of a mole hill by giving out your imei to everyone on xda. Anyway, have you tried a factory reset? If that doesn't work take it to Best Buy and tell them Kies wrecked havoc on your device and they can re-flash your phone for free. Don't tell them it was your fault.
Sent from my SAMSUNG-SGH-I337

ToastyyX said:
Well the person above me said it. You just made a mountain out of a mole hill by giving out your imei to everyone on xda. Anyway, have you tried a factory reset? If that doesn't work take it to Best Buy and tell them Kies wrecked havoc on your device and they can re-flash your phone for free. Don't tell them it was your fault.
Sent from my SAMSUNG-SGH-I337
Click to expand...
Click to collapse
Don't think that's going to work. Going by his baseband he has an i9505.

jd1639 said:
Don't think that's going to work. Going by his baseband he has an i9505.
Click to expand...
Click to collapse
Yes i have an I9505
But is there a solution to fix this???
Please help!!! I'm really sad that this happend.. can do nothing on my phone

BG102 said:
Yes i have an I9505
But is there a solution to fix this???
Please help!!! I'm really sad that this happend.. can do nothing on my phone
Click to expand...
Click to collapse
I don't know what the problem is but you should be able to flash the stock firmware in Odin and get your phone working again. Double check this in the i9500, i9505, i9505G S4 forum. You can get the stock firmware from sammobile.com

jd1639 said:
Don't think that's going to work. Going by his baseband he has an i9505.
Click to expand...
Click to collapse
Samsung can't re-flash his phone??
Sent from my SAMSUNG-SGH-I337

ToastyyX said:
Samsung can't re-flash his phone??
Sent from my SAMSUNG-SGH-I337
Click to expand...
Click to collapse
He should be able to flash it himself. The i9505 is not locked down like the i337. It's an international version so he probably can't take it to best buy, which is what I was responding to.
Sent from my Nexus 5 using xda app-developers app

Oh duh... Have a point there.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

Data enabled, but no internet connection
Hello,
I have the stock rooted i337 (AT&T), running on another provider network. I am aware that i337 is very difficult to do modifications due to the built-in by AT&T vicious locks to prevent using it with other network providers. This is the reason I did not flash ROM, because I am afraid to get my phone bricked and lose it entirely. Recently I subscribed to a data plan from a third party provider and I have 4G in the status line and HSPA in the data type, but I still did not have internet connection when WiFi was disabled, except that my Hotmail somehow worked. No other apps requiring internet worked. I spent a week researching the issue myself as well as working with the provider's tech support, but nothing worked. Two days ago, almost out of despair, I installed a new app called Opera Max, which is developed to route the unencrypted data to their Virtual Private Network in order to compress it and save the data use. As soon as I connected to VPN, all applications started working. I still have to turn Opera Max off when I use WiFi, because it disconnects my WiFi every few minutes, claiming that WiFi signal is too low. (My signal is very strong and no other devices have any issues with WiFi). However, this is a minor problem, considering that Opera Max saved my data plan.
It is still a mystery to me why Hotmail worked, but no other apps and why using Opera Max VPN solved the problem. If anybody has ideas, I will be happy to hear.
I must say that all data settings, including APN are checked, rechecked and correct, so this was not the issue.
Thanks,
Dan

I am also having connection issues after rooting my S4 i9505:
I am on a Telcel (Mexico) which is supposed to support 4G connections... However, ever since I rooted I can only access 2G/GSM networks. I have the official APN network configuration and I have tried two roms but still no luck...
Any advice would be most welcome.

[Q] My friends S4 (not rooted) has no mobile data...

She hasn't been able to text, make phone calls or use the internet on her phone and I have no idea what happened, she has a Sprint Samsung Galaxy S4 which she did not root so its all stock and touchwiz...
anybody having the same problem????

Does she have sprint as her carrier or is she using it on another network?
---------- Post added at 09:10 AM ---------- Previous post was at 09:09 AM ----------
And did she pay her Sprint bill?

BruKnowsBest said:
She hasn't been able to text, make phone calls or use the internet on her phone and I have no idea what happened, she has a Sprint Samsung Galaxy S4 which she did not root so its all stock and touchwiz...
anybody having the same problem????
Click to expand...
Click to collapse
Call sprint
sent from nowhere

You could call her # and see how it answers. This # has been disconnected... or similar would be account/billing issue. If it just rings or goes to voicemail, then it's the phone, I guess. Try re-provision, or maybe go to settings, system updates and update PRL and Profile

BruKnowsBest said:
She hasn't been able to text, make phone calls or use the internet on her phone and I have no idea what happened, she has a Sprint Samsung Galaxy S4 which she did not root so its all stock and touchwiz...
anybody having the same problem????
Click to expand...
Click to collapse
Do you have the phone in your hand? If not, and this sounds especially silly, but have her check to make sure airplane mode is off.
Try texting and calling her from your phone.
As already suggested, have her update prl and profile (this will likely not work since you need some sort of functional network to update these)
Can she connect to wifi? If so, there are apps out there, such as "nag" that I would suggest installing and seeing what kind of network, if any at all, the phone is using. If she cannot, she may have a hardware failure.
Honestly, I'm just throwing things at the wall and hoping something sticks.

BruKnowsBest said:
She hasn't been able to text, make phone calls or use the internet on her phone and I have no idea what happened, she has a Sprint Samsung Galaxy S4 which she did not root so its all stock and touchwiz...
anybody having the same problem????
Click to expand...
Click to collapse
Yea. Open the service
Sent from my SPH-L720 using XDA Free mobile app

daniel4653 said:
Does she have sprint as her carrier or is she using it on another network?
---------- Post added at 09:10 AM ---------- Previous post was at 09:09 AM ----------
And did she pay her Sprint bill?
Click to expand...
Click to collapse
sisu4ever said:
You could call her # and see how it answers. This # has been disconnected... or similar would be account/billing issue. If it just rings or goes to voicemail, then it's the phone, I guess. Try re-provision, or maybe go to settings, system updates and update PRL and Profile
Click to expand...
Click to collapse
wilzard said:
Do you have the phone in your hand? If not, and this sounds especially silly, but have her check to make sure airplane mode is off.
Try texting and calling her from your phone.
As already suggested, have her update prl and profile (this will likely not work since you need some sort of functional network to update these)
Can she connect to wifi? If so, there are apps out there, such as "nag" that I would suggest installing and seeing what kind of network, if any at all, the phone is using. If she cannot, she may have a hardware failure.
Honestly, I'm just throwing things at the wall and hoping something sticks.
Click to expand...
Click to collapse
Son Rise said:
Yea. Open the service
Sent from my SPH-L720 using XDA Free mobile app
Click to expand...
Click to collapse
HAHAHAHHAHAA
YESSSS she paid her bill and the Airplane mode was not on ... i tried everything i could (on a non-rooted phone) then she took to Sprint and they couldn't even fix it so she is getting a new phone... i assume is hardware problems
but thanks for trying guys

Nexus 6p Can't make or receive calls

Hello Everyone,
Happy new year.
I recently received a nexus 6p model H1511 from ebay. everything works normally except sending and receiving calls.
I live in Qatar btw and I'm struggling to fix this issue. Anyone knows how to solve it?
Texting in and out works perfectly.
LTE data is working smoothly.
Only issue is making and receiving calls.
Appreciate your help
Thanks
Mohamad
edit >> Problem solved .. read my last comment
Thanks @scoobysnack the hero
Thanks @Exec360
Thanks @Soulfly3

mohawahba said:
Hello Everyone,
Happy new year.
I recently received a nexus 6p model H1511 from ebay. everything works normally except sending and receiving calls.
I live in Qatar btw and I'm struggling to fix this issue. Anyone knows how to solve it?
Texting in and out works perfectly.
LTE data is working smoothly.
Only issue is making and receiving calls.
Appreciate your help
Thanks
Mohamad
Click to expand...
Click to collapse
Sounds like someone switched your radioband. You might ask how do you know this. Well I was playing with my phone yesterday and did just that. I had data and was able to send SMS but unable to make calls. I was able to fix this by reflashing my phone to stock and using dialer code *#*#4636#*#* go to "phone information" click the 3 dots in upper right and select "radio bands". I used band 6 so you might want to try band 8. Hope that solves your problem. Also please anyone who reads this DO NOT mess with the band settings it will screw up your phone. I am not responsible for any damage to your phone if anyone tries this. This is just how I fixed my phone and offer it at a suggestion to get this gentleman's phone working again.
---------- Post added at 03:44 PM ---------- Previous post was at 03:34 PM ----------
I forgot to mention I flashed back to 6.0.0 if your not on a custom ROM try the dialer coded without flashing and see if that fixes your problem.

scoobysnack said:
Sounds like someone switched your radioband. You might ask how do you know this. Well I was playing with my phone yesterday and did just that. I had data and was able to send SMS but unable to make calls. I was able to fix this by reflashing my phone to stock and using dialer code *#*#4636#*#* go to "phone information" click the 3 dots in upper right and select "radio bands". I used band 6 so you might want to try band 8. Hope that solves your problem. Also please anyone who reads this DO NOT mess with the band settings it will screw up your phone. I am not responsible for any damage to your phone if anyone tries this. This is just how I fixed my phone and offer it at a suggestion to get this gentleman's phone working again.
---------- Post added at 03:44 PM ---------- Previous post was at 03:34 PM ----------
I forgot to mention I flashed back to 6.0.0 if your not on a custom ROM try the dialer coded without flashing and see if that fixes your problem.
Click to expand...
Click to collapse
I will try and feedback you soon. Thanks for your help ..

link to another post that may help you (similar to above) http://forum.xda-developers.com/nexus-6p/help/nexus-6p-calling-issues-make-calls-data-t3270877/post64352966#post64352966
Just ignore the Verizon stuff, as you're not on verizon
Really hope it isn't a EFS/IMEI issue... if it is, the guy sold you a lemon (most likely)... repairing that without a backup is near impossible.

Soulfly3 said:
link to another post that may help you (similar to above) http://forum.xda-developers.com/nexus-6p/help/nexus-6p-calling-issues-make-calls-data-t3270877/post64352966#post64352966
Just ignore the Verizon stuff, as you're not on verizon
Really hope it isn't a EFS/IMEI issue... if it is, the guy sold you a lemon (most likely)... repairing that without a backup is near impossible.
Click to expand...
Click to collapse
I just found another thread here on page 2 and they have the same answer. I didn't see it yesterday when I screwed my phone up.

(can't find the thread) but someone in a similar boat said they did a factory reset, and then re-installed the bootloader and it fixed their issue.
but Id try to find that thread and knwo EXACTLY what you're doing before going down that path

Soulfly3 said:
(can't find the thread) but someone in a similar boat said they did a factory reset, and then re-installed the bootloader and it fixed their issue.
but Id try to find that thread and knwo EXACTLY what you're doing before going down that path
Click to expand...
Click to collapse
I tried restoring the radio and bootloader it did not work for me

Well, let's hope for this guy's sake, the seller didnt screw up the EFS/IMEI, leaving him w a data only phone.

Soulfly3 said:
Well, let's hope for this guy's sake, the seller didnt screw up the EFS/IMEI, leaving him w a data only phone.
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That would suck...I wish him lots of luck.

scoobysnack said:
Sounds like someone switched your radioband. You might ask how do you know this. Well I was playing with my phone yesterday and did just that. I had data and was able to send SMS but unable to make calls. I was able to fix this by reflashing my phone to stock and using dialer code *#*#4636#*#* go to "phone information" click the 3 dots in upper right and select "radio bands". I used band 6 so you might want to try band 8. Hope that solves your problem. Also please anyone who reads this DO NOT mess with the band settings it will screw up your phone. I am not responsible for any damage to your phone if anyone tries this. This is just how I fixed my phone and offer it at a suggestion to get this gentleman's phone working again.
---------- Post added at 03:44 PM ---------- Previous post was at 03:34 PM ----------
I forgot to mention I flashed back to 6.0.0 if your not on a custom ROM try the dialer coded without flashing and see if that fixes your problem.
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I really appreciate your efforts .. I did return to the stock rom .. the original 6.0.0 and it did not help. when i try to dial any USSD, it gives me MMI error .. i dunno if it is related to EFS/IMEI as u said. Plus dialing *#*#4636#*#* , i find only USA band, Band 6 & 7 only ..
a friend of mine bought the same model from amazon and he has the same band when dialing the above code, he also have the same bands ( USA, 6, 7 ) like me and his phone is working fine here ..
What do you suggest? it's an EFS/IMEI issue ?
Thanks a lot. I really appreciate your concern. the problem is I can't return it ...

Did you select a band? Of you don't click one of the options it will not change.

scoobysnack said:
Did you select a band? Of you don't click one of the options it will not change.
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I did choose usa band and nothing .. i feel it is a problem with the carrier recognizing the phone

I'm starting to lean towards this being an EFS/IMEI issue.
Research is all I can offer at that point... exhaust everything beforehand, because EFS issues are nearly impossible to repair, unless you have a backup, which you dont.

mohawahba said:
I did choose usa band and nothing .. i feel it is a problem with the carrier recognizing the phone
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I think I would try band 7 just in case. Does your network show up in the to left corner?

scoobysnack said:
I think I would try band 7 just in case. Does your network show up in the to left corner?
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yea .. everything is working fine except the calls. I can send receive text and LTE
carrier name is apparent on the left corner ..
btw I tried calling google support and they said we have nothing to help you with

Soulfly3 said:
I'm starting to lean towards this being an EFS/IMEI issue.
Research is all I can offer at that point... exhaust everything beforehand, because EFS issues are nearly impossible to repair, unless you have a backup, which you dont.
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but the guy u shared me his link could solve it .. however he is ok verizon .. i believe it has something to do with my carrier ?
maybe the phone is not recognized right? but when i tell this to myself, i quickly come to a point if the carrier unable to recognize my IMEI right, would texts and LTE work ?
GSM is in service when i check phone information by *#*#4636#*#*
huawei technical support in Qatar would help if i gave them the fone ?

mohawahba said:
but the guy u shared me his link could solve it .. however he is ok verizon .. i believe it has something to do with my carrier ?
maybe the phone is not recognized right? but when i tell this to myself, i quickly come to a point if the carrier unable to recognize my IMEI right, would texts and LTE work ?
GSM is in service when i check phone information by *#*#4636#*#*
huawei technical support in Qatar would help if i gave them the fone ?
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Try band 6 or 7 but I would lean towards band 7. I don't think your carrier name would show up if it were a bad EFS or IMEI.

SOLVED
scoobysnack said:
Try band 6 or 7 but I would lean towards band 7. I don't think your carrier name would show up if it were a bad EFS or IMEI.
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Nailed it. Problem solved.
Installing Chroma ROM solved the issue because basically it was a problem of bands. Chroma had more bands that work in Qatar. and I could return back to stock rom again without any problems ( but don't mess up with bands in phone information )
I had to choose Aus band to make it work here in Qatar.
Band 6 and 7 and USA did not work for me. Chroma ROM had more bands that helped me to tangle this issue.
Thanks buddy @scoobysnack for helping me out.. I would solve it without your assist. I owe you a bag of marshmallow

No problem. It was my pleasure to help you. I told you installing chroma would fix your issues

scoobysnack said:
No problem. It was my pleasure to help you. I told you installing chroma would fix your issues
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Hi. Would you be able to walk me thru on installing Chroma? Same issue here. Calls work under 3G but if I choose preferred network type LTE(recommended), data and texts only work. Calls do not.Im from the Philippines btw.
I tried to access hidden test menu, radio bands available are only United States, Cellular 800, PCS and Class 10 (800Mhz Secondary)
Preferred Network type is LTE/CDMA/UMTS auto (PRL)