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Hey guys
I have a nexus 4 going through rogers wireless, i have a 6gb data plan as well. I am using the wifi hot spot setting and creating the wifi network for my laptop. My laptop connects no problem and shows full signal, however I can't seem to surf the Web or do anything.
The laptop connects fine to my home network, and the nexus 4 is updated to the latest firmware. It is also stock and not rooted, any help?
Just to add, i do not have LTE, this is a regular data plan and tether
I'm not going to much help myself, sorry. My hotspot worked fine out of the box (I'm with Mobilicity), though I recall that I had to set up a password for it to start working correctly. Have you tried USB tethering for the sake of troubleshooting?
Just tried to tether via usb and no connection either!
I am on Rogers, my WiFi tether works fine, I don;t think it maters what data plan you have, I have a 10GB 3 year old plan. But It has to be ion WAP2 security, if you don;t do the password it won't work.
My USB tether only worked through this app https://play.google.com/store/apps/details?id=com.pdanet&hl=en
You need to have it on the PC as well http://pdanet.co/
Re: WiFi, I know you saying you don;t have LTE, but just to make sure go to dial pad and type in *#*#4636#*#* and make sure towards the bottom WCDMA Proffered is selected. Then check that your APN is not ltemobile.apn in settings.
Also sometimes it helps to do a trouble shoot on the connection in windows, rarely but sometimes it works from second third time.
Try PDAnet, I think it has WiFi tethering as well.
odeccacccp said:
I am on Rogers, my WiFi tether works fine, I don;t think it maters what data plan you have, I have a 10GB 3 year old plan. But It has to be ion WAP2 security, if you don;t do the password it won't work.
My USB tether only worked through this app https://play.google.com/store/apps/details?id=com.pdanet&hl=en
You need to have it on the PC as well http://pdanet.co/
Re: WiFi, I know you saying you don;t have LTE, but just to make sure go to dial pad and type in *#*#4636#*#* and make sure towards the bottom WCDMA Proffered is selected. Then check that your APN is not ltemobile.apn in settings.
Also sometimes it helps to do a trouble shoot on the connection in windows, rarely but sometimes it works from second third time.
Try PDAnet, I think it has WiFi tethering as well.
Click to expand...
Click to collapse
I have it on WAP2
I used the dialer settings and WCDMA preferred is enabled
That app failed to change anything, I can connect no problem just can't surf the Web
And my apn is not the one mentioned
Hmm.....
beerbaron105 said:
I have it on WAP2
I used the dialer settings and WCDMA preferred is enabled
That app failed to change anything, I can connect no problem just can't surf the Web
And my apn is not the one mentioned
Hmm.....
Click to expand...
Click to collapse
very strange: so,
What's the set up you have, ROM/KERNEL/RADIO/GAPPS?
For the test of it, if you want, I had this and it worked, you can just back up and flash this set ups:
ROM: Slim or RootBox
Kernel: Harsh
GAPPS: Slim or Banks
Radio: .33 (I have not tested it on .48)
Also if your usb tethering did not work with the PDANet, then probably something wrong in the ROM. USB tether needs drivers so if they are not installed properly will be a probably, but since WifI is not working as well I a pretty sure it's a ROM problem, maybe you just need to to do a clean flash of a similar in features ROM to what you are using now.
If you really like the one you using now, one good idea would be to do a logcat right after it connects and you can;t brows the web, and submit that to the dev thread of the ROM.
odeccacccp said:
very strange: so,
What's the set up you have, ROM/KERNEL/RADIO/GAPPS?
For the test of it, if you want, I had this and it worked, you can just back up and flash this set ups:
ROM: Slim or RootBox
Kernel: Harsh
GAPPS: Slim or Banks
Radio: .33 (I have not tested it on .48)
Also if your usb tethering did not work with the PDANet, then probably something wrong in the ROM. USB tether needs drivers so if they are not installed properly will be a probably, but since WifI is not working as well I a pretty sure it's a ROM problem, maybe you just need to to do a clean flash of a similar in features ROM to what you are using now.
If you really like the one you using now, one good idea would be to do a logcat right after it connects and you can;t brows the web, and submit that to the dev thread of the ROM.
Click to expand...
Click to collapse
Appreciate the assistance
My phone is 100% stock and I don't want to tinker with it, I was hoping it would work as promised out of the box, is it the latest update of jelly bean causing issues?
sometimes the provider blocks tethering until you buy their tether plan. even though some people say it works fine, you could still be one of the few that were blocked. i tethered for four years fine, until one day tmobile blocked it until i bought a tethering plan.
Every time I tether my N4 I have to go the through Windows trouble shooting process, it never connects right the first time.
Sent from my Nexus 4 using xda app-developers app
simms22 said:
sometimes the provider blocks tethering until you buy their tether plan. even though some people say it works fine, you could still be one of the few that were blocked. i tethered for four years fine, until one day tmobile blocked it until i bought a tethering plan.
Click to expand...
Click to collapse
Rogers said that any plan over 1gb of data is automatically allowed to tether
Try checking your APN settings (do a APN reset). If you have more than one, it may be using the wrong one.
beerbaron105 said:
Rogers said that any plan over 1gb of data is automatically allowed to tether
Click to expand...
Click to collapse
Right Rogers does not block it and its free.
It maybe the new radio, but since you are not rooted, not much you can do.
One thing is try a tethering app in play store it does not need root.
Two, do a factory reset in settings somewhere.
Try changing the APN to ltemobile.apn it may work better.
Last resort is to email Google support maybe they will answer.
But also like previously mentioned do troubleshoot the connection in windows maybe few times.
Also try WAP, and no password at all.
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 07:11 AM ---------- Previous post was at 07:00 AM ----------
Before you do that wait I remember now what's the problem and solution, give me time to get to work I am driving and I'll tell you how top fix it
Sent from my Nexus 4 using xda app-developers app
before i could tether my N4, i had to phone my carrier and get them to activate it.
this was despite being able to tether my old HD2 on the same account with no issues.
theabsurdman said:
before i could tether my N4, i had to phone my carrier and get them to activate it.
this was despite being able to tether my old HD2 on the same account with no issues.
Click to expand...
Click to collapse
Its carrier related but not activation something else, give 30 more mins
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 09:30 AM ---------- Previous post was at 08:41 AM ----------
Ok here we go:
So I am sorry I did not remember this sooner, but my friend had this issue and here is the problem and solution.
I can only speak for Rogers, other carrier maybe different. The problem is with data package but not that tethering is not active (it is by default on Rogers) but that the data is wrong. Most likely you had an Iphone or Blackberry before, or one of these devices is still listed on your account as primary(you can;t change that, they just go by what did you buy from them last, then won;t put Nexus on it).
So with Rogers there 3 different data sets, for Iphone,for BB and for Android, you need obviously Android and you don't have it.
There probably some differences but the major once is that on BB one you get free LTE on android (on older once) but it wont tether probably with other devices,(actually my friend prefers LTE over tether so he capt BB plant on Note 2)
What you do is, call Rogers Tech support,(preferably not from your phone, so you can test it at the same time) don't tell them you have nexus 4, tell them it's S3 or Note 2(just a device they actually sell)tell them that you have (depending on your previous phone with them) the Iphone or BB data there, and you need them to change it to Android as your tethering not working. They can say what ever they want, but make sure they change it, even if they say it's BS, still ask them to remove and add it, but they should know what are you talking about. If the guy is a real stubborn, asking to put on a different data plan, like flex or something just to try (make sure any changes they make don;t interfere with your payment or discounts on the account)
Once the guy/girl says it's done, turn off your phone after 30 sec. turn it back on and check if it works.
Worst comes to worst, which is shouldn't because I know for a fact they have three different datas, ask to speak to Customer Relations Department, tell them your friend had the same problem and that's how rogers fixed it.
In fact, no mater if the Tech fixes it or not still speak to Customer Rel. Dept. and just tell them that you are not happy with the data, it gives you problems, and that Telus offered you a same plan for cheaper and $350 credit for cancellation fee if you move, so you would like to see if you can get $15 off your plan.
Hope that helps.
Thank you!
After dealing with 4 customer service reps, all telling me everything was fine, I called, used your advice, and everything is working.
This was also affecting my MMS messaging, not just tethering.
odeccacccp said:
Its carrier related but not activation something else, give 30 more mins
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 09:30 AM ---------- Previous post was at 08:41 AM ----------
Ok here we go:
So I am sorry I did not remember this sooner, but my friend had this issue and here is the problem and solution.
I can only speak for Rogers, other carrier maybe different. The problem is with data package but not that tethering is not active (it is by default on Rogers) but that the data is wrong. Most likely you had an Iphone or Blackberry before, or one of these devices is still listed on your account as primary(you can;t change that, they just go by what did you buy from them last, then won;t put Nexus on it).
So with Rogers there 3 different data sets, for Iphone,for BB and for Android, you need obviously Android and you don't have it.
There probably some differences but the major once is that on BB one you get free LTE on android (on older once) but it wont tether probably with other devices,(actually my friend prefers LTE over tether so he capt BB plant on Note 2)
What you do is, call Rogers Tech support,(preferably not from your phone, so you can test it at the same time) don't tell them you have nexus 4, tell them it's S3 or Note 2(just a device they actually sell)tell them that you have (depending on your previous phone with them) the Iphone or BB data there, and you need them to change it to Android as your tethering not working. They can say what ever they want, but make sure they change it, even if they say it's BS, still ask them to remove and add it, but they should know what are you talking about. If the guy is a real stubborn, asking to put on a different data plan, like flex or something just to try (make sure any changes they make don;t interfere with your payment or discounts on the account)
Once the guy/girl says it's done, turn off your phone after 30 sec. turn it back on and check if it works.
Worst comes to worst, which is shouldn't because I know for a fact they have three different datas, ask to speak to Customer Relations Department, tell them your friend had the same problem and that's how rogers fixed it.
In fact, no mater if the Tech fixes it or not still speak to Customer Rel. Dept. and just tell them that you are not happy with the data, it gives you problems, and that Telus offered you a same plan for cheaper and $350 credit for cancellation fee if you move, so you would like to see if you can get $15 off your plan.
Hope that helps.
Click to expand...
Click to collapse
Still having issues with my new nexus 7 2 and trying to tether my nexus 4. Rogers tells me there doesn't appear to be any restrictions on their end.
I was looking into the APN settings, I don't really want to mess with those but it might be my only option?
odeccacccp said:
So with Rogers there 3 different data sets, for Iphone,for BB and for Android, you need obviously Android and you don't have it.
Click to expand...
Click to collapse
Amazing! I looked for solution for a while now, couldn't find it anywhere, and yours worked like a charm!
Although I'm from Israel and my phone carrier is Pelephone, it was my problem aswell. I contacted them few times about tethering without success, they said it can't be blocked by them, neither they have special data plan for that. After I read this post I contacted them again and asked them to set my phone as Nexus 4 on their data base. I turned off my nexus, wait a few, turned on, tried again and it finnaly worked!!
Many thanks!! :angel: I'm surprised this issue isn't so common on the Internet.
beerbaron105 said:
Still having issues with my new nexus 7 2 and trying to tether my nexus 4. Rogers tells me there doesn't appear to be any restrictions on their end.
I was looking into the APN settings, I don't really want to mess with those but it might be my only option?
Click to expand...
Click to collapse
Are you using 4G?
---------- Post added at 12:04 PM ---------- Previous post was at 12:03 PM ----------
ariel2011 said:
Amazing! I looked for solution for a while now, couldn't find it anywhere, and yours worked like a charm!
Although I'm from Israel and my phone carrier is Pelephone, it was my problem aswell. I contacted them few times about tethering without success, they said it can't be blocked by them, neither they have special data plan for that. After I read this post I contacted them again and asked them to set my phone as Nexus 4 on their data base. I turned off my nexus, wait a few, turned on, tried again and it finnaly worked!!
Many thanks!! :angel: I'm surprised this issue isn't so common on the Internet.
Click to expand...
Click to collapse
Glad I can help
odeccacccp said:
Are you using 4G?
---------- Post added at 12:04 PM ---------- Previous post was at 12:03 PM ----------
Glad I can help
Click to expand...
Click to collapse
As far as I know, my nexus 4 is not lte compatible.... Now are you asking if my Rogers plan is an lte plan? My nexus 4 shows H or 3g
MY wife and I received 2 new galaxy S4 non rooted right now. Both phones can download torrents but when I try and start the torrent on either phone using utorrent. It looks like its opens but when I check the app nothing is started. Same on computer as well. And a similar problem trying to download anything from my rss reader on both phones as well. I press the download button but nothing i downloading on my phone. It doesn't even try and start. I checked over the setting multiple times but I'm stumped.
bigfamei said:
MY wife and I received 2 new galaxy S4 non rooted right now. Both phones can download torrents but when I try and start the torrent on either phone using utorrent. It looks like its opens but when I check the app nothing is started. Same on computer as well. And a similar problem trying to download anything from my rss reader on both phones as well. I press the download button but nothing i downloading on my phone. It doesn't even try and start. I checked over the setting multiple times but I'm stumped.
Click to expand...
Click to collapse
Sounds like a Home Network issue....
LostInMyHead said:
Sounds like a Home Network issue....
Click to expand...
Click to collapse
Wrong. I could do it over ATT LTE just fine. And again my brother has my old phone and he is still able to
start torrents and download from a music RSS all over LTE. If someone has A S4 with utorrent remote are you getting the same issue
over LTE with ATT.
bigfamei said:
Wrong. I could do it over ATT LTE just fine. And again my brother has my old phone and he is still able to
start torrents and download from a music RSS all over LTE. If someone has A S4 with utorrent remote are you getting the same issue
over LTE with ATT.
Click to expand...
Click to collapse
And when you sign onto you wireless home network, then the issues occur?
LostInMyHead said:
And when you sign onto you wireless home network, then the issues occur?
Click to expand...
Click to collapse
yes it does. I have a note 10.1 wifi. Works just fine. Adding to torrent to utorrent remote and downloading threw rss. Same programs
bigfamei said:
yes it does. I have a note 10.1 wifi. Works just fine. Adding to torrent to utorrent remote and downloading threw rss. Same programs
Click to expand...
Click to collapse
I just tried uTorrent Remote and it worked for me... Didn't attempt anything RSS....
LostInMyHead said:
I just tried uTorrent Remote and it worked for me... Didn't attempt anything RSS....
Click to expand...
Click to collapse
Did you try on your home network or over LTE?
bigfamei said:
Did you try on your home network or over LTE?
Click to expand...
Click to collapse
WiFi, but I'll try LTE... I'm running SlimBean, what are you?
---------- Post added at 08:38 PM ---------- Previous post was at 08:31 PM ----------
Working on LTE
LostInMyHead said:
WiFi, but I'll try LTE... I'm running SlimBean, what are you?
---------- Post added at 08:38 PM ---------- Previous post was at 08:31 PM ----------
Working on LTE
Click to expand...
Click to collapse
Unrooted on both ones and tablet
bigfamei said:
Unrooted on both ones and tablet
Click to expand...
Click to collapse
I'm really not sure what to tell you other than maybe rename uninstall/reinstall the app, then change your computer name in uTorrent Remote preferences, on the computer.
LostInMyHead said:
I'm really not sure what to tell you other than maybe rename uninstall/reinstall the app, then change your computer name in uTorrent Remote preferences, on the computer.
Click to expand...
Click to collapse
With it working just fine on my tablet. I don't think its anything on the pc end. I'll just have to call att and have them verify my connection.
bigfamei said:
With it working just fine on my tablet. I don't think its anything on the pc end. I'll just have to call att and have them verify my connection.
Click to expand...
Click to collapse
Well if you connect to wifi, the att connection is bypassed... I wouldn't rule out it being a ROM issue blocking it? It's just rooted stock?
LostInMyHead said:
Well if you connect to wifi, the att connection is bypassed... I wouldn't rule out it being a ROM issue blocking it? It's just rooted stock?
Click to expand...
Click to collapse
No, as I said its Unrooted. And on wifi or lte it doesn't work. I would think its my phone. But its doing the same on my wifes.
bigfamei said:
No, as I said its Unrooted. And on wifi or lte it doesn't work. I would think its my phone. But its doing the same on my wifes.
Click to expand...
Click to collapse
And you both have an S4 probably using the same s/w version... Possibly the AT&T software is blocking it. Someone else running stock will have to chime in on whether or not theirs works.
Posting here to see if anyone has heard or had this issue with their Sprint GS4. I'm currently on my *4th* GS4. The 1st phone picked up 4G perfectly and all was great until I had to change it out due to some issues (non reception related) and was given another GS4. From that phone on I have *NOT* been able to pull 4G at all. The next 2 phones were swapped out because of the inability to connect. During the hands free system setup the phone shows that it's picking up 4G just fine but as soon as the setup is over I'm sent right back to 3G and it stays there. Sprint has done EVERYTHING to the phone that they can and it still will not pull. It's not a 4G issue as we provisioned a brand new phone at the same time my GS4 was being set back up and the new GS4 picked up 4G just fine. I'm thinking there is something wrong with my account setup but tech support says they see everything as being ok. This has been going on for over a month now and I'm at wits end with Sprint not being able to correct this issue. Does anyone have an idea of what could be wrong that the phone does not pick up 4G? I have to call Sprint engineering again tomorrow so they can try and do more troubleshooting that most likely won't fix the issue. They all start out with the same excuse about 4G towers being down etc until they check and see that everything in my area is ok. If anyone has an idea of what could be wrong please let me know.
Thanks
Rico
Rican_S4 said:
Posting here to see if anyone has heard or had this issue with their Sprint GS4. I'm currently on my *4th* GS4. The 1st phone picked up 4G perfectly and all was great until I had to change it out due to some issues (non reception related) and was given another GS4. From that phone on I have *NOT* been able to pull 4G at all. The next 2 phones were swapped out because of the inability to connect. During the hands free system setup the phone shows that it's picking up 4G just fine but as soon as the setup is over I'm sent right back to 3G and it stays there. Sprint has done EVERYTHING to the phone that they can and it still will not pull. It's not a 4G issue as we provisioned a brand new phone at the same time my GS4 was being set back up and the new GS4 picked up 4G just fine. I'm thinking there is something wrong with my account setup but tech support says they see everything as being ok. This has been going on for over a month now and I'm at wits end with Sprint not being able to correct this issue. Does anyone have an idea of what could be wrong that the phone does not pick up 4G? I have to call Sprint engineering again tomorrow so they can try and do more troubleshooting that most likely won't fix the issue. They all start out with the same excuse about 4G towers being down etc until they check and see that everything in my area is ok. If anyone has an idea of what could be wrong please let me know.
Thanks
Rico
Click to expand...
Click to collapse
It;s a problem with the SIM card not being switched over right. They didn't do the transfer correctly when switching phones. If you could get your hands on your original SIM it would work. Since the SIMs are new to Sprint the "techs" are having issues when switching phones. It is a problem they need to reactivate the SIM or correctly switch it to your new phone in thew system.
---------- Post added at 07:20 PM ---------- Previous post was at 07:17 PM ----------
I feel your pain and it's ridiculous that these Sprint employees aren't trained properly to deal with switching SIMs correctly in their system. But I guarantee thats your problem.
GiantJay said:
It;s a problem with the SIM card not being switched over right. They didn't do the transfer correctly when switching phones. If you could get your hands on your original SIM it would work. Since the SIMs are new to Sprint the "techs" are having issues when switching phones. It is a problem they need to reactivate the SIM or correctly switch it to your new phone in thew system.
---------- Post added at 07:20 PM ---------- Previous post was at 07:17 PM ----------
I feel your pain and it's ridiculous that these Sprint employees aren't trained properly to deal with switching SIMs correctly in their system. But I guarantee thats your problem.
Click to expand...
Click to collapse
Just out of curiosity, is there a checklist they are supposed to follow to do this or do they just do what they think is best?
GH0 said:
Just out of curiosity, is there a checklist they are supposed to follow to do this or do they just do what they think is best?
Click to expand...
Click to collapse
No idea I don't work for Sprint. But if there is a check list they don't follow it.
I'm not an employee but here's what I would suggest. Tell the tech, just to humor you and see if it corrects the problem, ask them nicely to assume all the information in their system is incorrect. Have them reprogram the phone completely and not use data they already have and assume it's correct. My thinking is that even though it looks okay to them, there could be something that is corrupted somewhere. If they do a full reprogram from square one, and the phone is still malfunctioning, then there's something wrong with the phone. By reprogramming from the very beginning, they can rule out that their data is incorrect somewhere along the line and determine it is the phone which is at fault. Process of elimination. Maybe their reprogramming can flush out the snafu and make the phone operate correctly? Have them assume the phone is totally borked with programming and needs to be redone completely. If that doesn't flush out whatever is wrong then I'd try a brand new s4 sim. If that doesn't work then I'd ask for a new virgin phone.
Now I wouldn't put it past Sprint to screw something up.. but it seems unlikely that the sim card and phone arent matched correctly. Sprint MEID and ICCID from sim card are tied together from the factory and put on a list... this is the list Sprint uses. If you asked Sprint what ICCID they have in the system that is paired with your phone MEID.. the two should match... and that would rule out the incorrect sim or improper setup. Unless they've asked you to keep the original sim card for whatever reason.. or a sim card that did not come with the phone.. I suspect that the MEID and ICCID in their system matches your info. You can confirm your ICCID by going to settings > more tab > about device > status.
another thing to confirm... you need your MSL/SPC.. go to ##DATA# hidden menu.. select "Edit".. scroll down to "more/others" then select "LTE APN Settings". How many APNs do you have listed in that menu? only 2? or 5? If you only have two.. then I'm 100% sure this is the issue and that for some reason or another the phone isnt being provisioned properly. If you have all 5... then it's not an APN issue. But if you do only have 2 apns listed... what I would do is hop on wifi... ##786# reset your device and try to activate over wifi after the phone reboots and erases itself. After the phone activates.. it will attempt to also upgrade PRL... and maybe even check for firmware. It may also even start to do another reset. Don't interrupt anything and just let it do its thing(while being on wifi the entire time).
If you can update anything I've asked about that may help.
GiantJay said:
It;s a problem with the SIM card not being switched over right. They didn't do the transfer correctly when switching phones. If you could get your hands on your original SIM it would work. Since the SIMs are new to Sprint the "techs" are having issues when switching phones. It is a problem they need to reactivate the SIM or correctly switch it to your new phone in thew system.
---------- Post added at 07:20 PM ---------- Previous post was at 07:17 PM ----------
I feel your pain and it's ridiculous that these Sprint employees aren't trained properly to deal with switching SIMs correctly in their system. But I guarantee thats your problem.
Click to expand...
Click to collapse
I've been on the phone with some higher level engineering tech support 3 times today and They had me try all sorts of new things. There was no SIM swapping on any of the phones that I've had. There is no way to get the original SIM as it was 3 phones ago and that one was swapped in a different state. I'll see what they think about it being a SIM issue though.
oscarthegrouch said:
I'm not an employee but here's what I would suggest. Tell the tech, just to humor you and see if it corrects the problem, ask them nicely to assume all the information in their system is incorrect. Have them reprogram the phone completely and not use data they already have and assume it's correct. My thinking is that even though it looks okay to them, there could be something that is corrupted somewhere. If they do a full reprogram from square one, and the phone is still malfunctioning, then there's something wrong with the phone. By reprogramming from the very beginning, they can rule out that their data is incorrect somewhere along the line and determine it is the phone which is at fault. Process of elimination. Maybe their reprogramming can flush out the snafu and make the phone operate correctly? Have them assume the phone is totally borked with programming and needs to be redone completely. If that doesn't flush out whatever is wrong then I'd try a brand new s4 sim. If that doesn't work then I'd ask for a new virgin phone.
Click to expand...
Click to collapse
We've done this several times. I was at a Sprint store on Saturday for over 4 hours as we provisioned a brand new out of the box phone which is what I have right now. New phones were pulling 4G 100% and this one would only pull during the hands free provisioning then jump right back to 3G once it was all done. I know it's something in my account settings somewhere but nobody can seem to figure it out. We even tried to set me up with a non LTE phone and then swap back to the new S4 and nothing worked.
autoprime said:
Now I wouldn't put it past Sprint to screw something up.. but it seems unlikely that the sim card and phone arent matched correctly. Sprint MEID and ICCID from sim card are tied together from the factory and put on a list... this is the list Sprint uses. If you asked Sprint what ICCID they have in the system that is paired with your phone MEID.. the two should match... and that would rule out the incorrect sim or improper setup. Unless they've asked you to keep the original sim card for whatever reason.. or a sim card that did not come with the phone.. I suspect that the MEID and ICCID in their system matches your info. You can confirm your ICCID by going to settings > more tab > about device > status.
another thing to confirm... you need your MSL/SPC.. go to ##DATA# hidden menu.. select "Edit".. scroll down to "more/others" then select "LTE APN Settings". How many APNs do you have listed in that menu? only 2? or 5? If you only have two.. then I'm 100% sure this is the issue and that for some reason or another the phone isnt being provisioned properly. If you have all 5... then it's not an APN issue. But if you do only have 2 apns listed... what I would do is hop on wifi... ##786# reset your device and try to activate over wifi after the phone reboots and erases itself. After the phone activates.. it will attempt to also upgrade PRL... and maybe even check for firmware. It may also even start to do another reset. Don't interrupt anything and just let it do its thing(while being on wifi the entire time).
If you can update anything I've asked about that may help.
Click to expand...
Click to collapse
It was confirmed today that the MEID and ICCID are 100% matched up. The 3rd person to call me and work on the issue had me check all of it and it's correct. I will have to try the ##DATA## and the rest tomorrow as I don't get service in my house (I have to use an airvana that is horrible) Once I get to work I'd be able to attempt. I will say that we've tried the entire reset and doing it on Wifi but I still only ever pull 3G after everything is said and done.
Did you pay the $10 data fee?
joe.stay said:
Did you pay the $10 data fee?
Click to expand...
Click to collapse
yup! That $10 has bought me a 497ms ping, 791kbps download and a 173kbps upload. I feel like I've won the lotto
So the phone sucks ass with the 3G here and I can't access 4G. Looking at the contract to see what I can find about them breaching their commitment.
Rican_S4 said:
yup! That $10 has bought me a 497ms ping, 791kbps download and a 173kbps upload. I feel like I've won the lotto
So the phone sucks ass with the 3G here and I can't access 4G. Looking at the contract to see what I can find about them breaching their commitment.
Click to expand...
Click to collapse
Data speeds aren't guaranteed. It clearly states that in your contract, or I have a feeling Sprint would have been bankrupt by now.
Sent from my Sprint Galaxy S4 using Tapatalk 2
Think you could get a higher level tech on the phone maybe that could practically wipe your account completely blank and start all over? I don't remember, I might have suggested this. What if they could make a new account for you? They might have to change your number but maybe the bug is buried so deep in your settings in their computers that they can't find it.
GiantJay said:
Data speeds aren't guaranteed. It clearly states that in your contract, or I have a feeling Sprint would have been bankrupt by now.
Sent from my Sprint Galaxy S4 using Tapatalk 2
Click to expand...
Click to collapse
Not talking about a breach of contract due to speeds. More so the lack of resolving the issue for a prolonged period of time.
oscarthegrouch said:
Think you could get a higher level tech on the phone maybe that could practically wipe your account completely blank and start all over? I don't remember, I might have suggested this. What if they could make a new account for you? They might have to change your number but maybe the bug is buried so deep in your settings in their computers that they can't find it.
Click to expand...
Click to collapse
I've suggested a complete wipe if the account and was told that's not possible. Changing my number is not a possibility. I have another call with tech today at 11 and hopefully someone can figure out what's going on. Wiping the phone over and over sure isn't fixing anything.
Rican_S4 said:
Not talking about a breach of contract due to speeds. More so the lack of resolving the issue for a prolonged period of time.
Click to expand...
Click to collapse
Good luck.
Sent from my Sprint Galaxy S4 using Tapatalk 2
Reactivation dial code is ##72786#, I had the same problem the sprint tech couldnt get 4g, so I hung up on her and rebooted my phone into 3g and let it reactivate and worked, does the trick
Sent from my SPH-L720 using XDA Premium HD app
same
That also happend to me but it stayed like that for 2 weeks the renstalled the mf9 update then it satarted working for me it has to do with the system file
GiantJay said:
Good luck.
Sent from my Sprint Galaxy S4 using Tapatalk 2
Click to expand...
Click to collapse
The lady in retention was really nice and 100% on my side about the issues since it was all thoroughly documented. I was given the ok to port my # away if I choose to.
gotablunt said:
Reactivation dial code is ##72786#, I had the same problem the sprint tech couldnt get 4g, so I hung up on her and rebooted my phone into 3g and let it reactivate and worked, does the trick
Sent from my SPH-L720 using XDA Premium HD app
Click to expand...
Click to collapse
Unfortunately we've tried all of that and it still will never pull up 4G.
Hi there,
I have big problem, i think i f#cked up my s4 because of rooting..
Now i can't call anymore, also no internet/data connection no incoming calls.
Now i have a new SIM card but it still doesnt work, my SIM card can not register on the network provider.
So please who can help me with this? I'am now trying for over a week now but still nothing....
Thnx in advance!
First, check your apn. Then provide more info. What firmware are you on? How did you root it,etc.
BG102 said:
Hi there,
I have big problem, i think i f#cked up my s4 because of rooting..
Now i can't call anymore, also no internet/data connection no incoming calls.
Now i have a new SIM card but it still doesnt work, my SIM card can not register on the network provider.
So please who can help me with this? I'am now trying for over a week now but still nothing....
Thnx in advance!
Click to expand...
Click to collapse
rooting will not kill your network connection. that's something that you did. you need to provide a LOT more information in order to have people help you out,
what ROM are you on, what settings did you change, what mobile carrier are you on, etc. etc. this is a simple fix, but we need to know what caused it first. :good:
jakew02 said:
rooting will not kill your network connection. that's something that you did. you need to provide a LOT more information in order to have people help you out,
what ROM are you on, what settings did you change, what mobile carrier are you on, etc. etc. this is a simple fix, but we need to know what caused it first. :good:
Click to expand...
Click to collapse
Sorry guys im kinda n00b in this scene..
But what i know is this:
Android Jellybean 4.3
Mobile provider: Tele2
And mobile settings i didn't change..
I rooted with Odin and CF Root.
Didn't install any other rom or anything.
From one moment in another the network was gone and till today i cant connect to it.
Please help!!
I need my phone for my work...
In settings, wireless and networks, more, Mobil networks, access point names make sure something is checked there.
BG102 said:
Sorry guys im kinda n00b in this scene..
But what i know is this:
Android Jellybean 4.3
Mobile provider: Tele2
And mobile settings i didn't change..
I rooted with Odin and CF Root.
Didn't install any other rom or anything.
From one moment in another the network was gone and till today i cant connect to it.
Please help!!
I need my phone for my work...
Click to expand...
Click to collapse
Try re adding the APNs for your carrier
Sent from my Nexus 5 using Tapatalk
jakew02 said:
Try re adding the APNs for your carrier
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I also tryed that several times but nothing...
The SIM card can not register to my network has it something to do with the imei??
IMEISV: 01
Kernel version: 3.4.0-1715731
[email protected] #1
Buildnumber:
JSS15J.I9505XXUEMI8
Baseband Version:
I9505XXUEMI8
Never give out your imei number
Well the person above me said it. You just made a mountain out of a mole hill by giving out your imei to everyone on xda. Anyway, have you tried a factory reset? If that doesn't work take it to Best Buy and tell them Kies wrecked havoc on your device and they can re-flash your phone for free. Don't tell them it was your fault.
Sent from my SAMSUNG-SGH-I337
ToastyyX said:
Well the person above me said it. You just made a mountain out of a mole hill by giving out your imei to everyone on xda. Anyway, have you tried a factory reset? If that doesn't work take it to Best Buy and tell them Kies wrecked havoc on your device and they can re-flash your phone for free. Don't tell them it was your fault.
Sent from my SAMSUNG-SGH-I337
Click to expand...
Click to collapse
Don't think that's going to work. Going by his baseband he has an i9505.
jd1639 said:
Don't think that's going to work. Going by his baseband he has an i9505.
Click to expand...
Click to collapse
Yes i have an I9505
But is there a solution to fix this???
Please help!!! I'm really sad that this happend.. can do nothing on my phone
BG102 said:
Yes i have an I9505
But is there a solution to fix this???
Please help!!! I'm really sad that this happend.. can do nothing on my phone
Click to expand...
Click to collapse
I don't know what the problem is but you should be able to flash the stock firmware in Odin and get your phone working again. Double check this in the i9500, i9505, i9505G S4 forum. You can get the stock firmware from sammobile.com
jd1639 said:
Don't think that's going to work. Going by his baseband he has an i9505.
Click to expand...
Click to collapse
Samsung can't re-flash his phone??
Sent from my SAMSUNG-SGH-I337
ToastyyX said:
Samsung can't re-flash his phone??
Sent from my SAMSUNG-SGH-I337
Click to expand...
Click to collapse
He should be able to flash it himself. The i9505 is not locked down like the i337. It's an international version so he probably can't take it to best buy, which is what I was responding to.
Sent from my Nexus 5 using xda app-developers app
Oh duh... Have a point there.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Data enabled, but no internet connection
Hello,
I have the stock rooted i337 (AT&T), running on another provider network. I am aware that i337 is very difficult to do modifications due to the built-in by AT&T vicious locks to prevent using it with other network providers. This is the reason I did not flash ROM, because I am afraid to get my phone bricked and lose it entirely. Recently I subscribed to a data plan from a third party provider and I have 4G in the status line and HSPA in the data type, but I still did not have internet connection when WiFi was disabled, except that my Hotmail somehow worked. No other apps requiring internet worked. I spent a week researching the issue myself as well as working with the provider's tech support, but nothing worked. Two days ago, almost out of despair, I installed a new app called Opera Max, which is developed to route the unencrypted data to their Virtual Private Network in order to compress it and save the data use. As soon as I connected to VPN, all applications started working. I still have to turn Opera Max off when I use WiFi, because it disconnects my WiFi every few minutes, claiming that WiFi signal is too low. (My signal is very strong and no other devices have any issues with WiFi). However, this is a minor problem, considering that Opera Max saved my data plan.
It is still a mystery to me why Hotmail worked, but no other apps and why using Opera Max VPN solved the problem. If anybody has ideas, I will be happy to hear.
I must say that all data settings, including APN are checked, rechecked and correct, so this was not the issue.
Thanks,
Dan
I am also having connection issues after rooting my S4 i9505:
I am on a Telcel (Mexico) which is supposed to support 4G connections... However, ever since I rooted I can only access 2G/GSM networks. I have the official APN network configuration and I have tried two roms but still no luck...
Any advice would be most welcome.
HI Everyone,
For a few days now I have been unable to dial out or receive calls from my phone. I have checked with my mobile phone operators and everything is fine on there side of things. I do think that it has happened since rooting my phone. I have been sent a new sim and that has not helped at all and I have set operators.
Its very strange, when I try to call someone it hangs up everytime. When people call me they are just unable to get through. If anyone knows why this might be, please let me know. I have literally tried everything. PS. I have signal on my phone as well.
Thanks
Andy
AndyBrine said:
HI Everyone,
For a few days now I have been unable to dial out or receive calls from my phone. I have checked with my mobile phone operators and everything is fine on there side of things. I do think that it has happened since rooting my phone. I have been sent a new sim and that has not helped at all and I have set operators.
Its very strange, when I try to call someone it hangs up everytime. When people call me they are just unable to get through. If anyone knows why this might be, please let me know. I have literally tried everything. PS. I have signal on my phone as well.
Thanks
Andy
Click to expand...
Click to collapse
Give some more Info about your phone, which variant? r u getting sms? Data pcg 3G, 4G is working? etc so others can understand your problem in better way to help you.
Dial *#06# and be sure that your IMEI right then if it's get to your su app and clear all applications response
Sent from my SM-N9005 using Tapatalk
msasm09 said:
Dial *#06# and be sure that your IMEI right then if it's get to your su app and clear all applications response
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Thanks msasm09, I have the IMEI Number, It just shows me the number, do you know what I need to do from there?
jdomadia said:
Give some more Info about your phone, which variant? r u getting sms? Data pcg 3G, 4G is working? etc so others can understand your problem in better way to help you.
Click to expand...
Click to collapse
Thanks jdomadia. I have the SM-N9005 I am able to receive the internet on my phone for example 4g is fine. When I check the IMEI Number of my phone it shows my number with a "/ 01" after it. When I check about my phone and see my IMEI Number it show it without the "/ 01" If you need anymore information, just let me know.
Im wondering if I backup and then restore the IMEI Number if that will make a difference but I dont know how to do that.
Thanks
Andy
Note down imei dialing *#06# compare with sticker under battery, comform first both imei before doing anything, if you are receiving sms message than chances of imei corruption is not there.
Sent from my SM-N9005 using XDA Free mobile app
jdomadia said:
Note down imei dialing *#06# compare with sticker under battery, comform first both imei before doing anything, if you are receiving sms message than chances of imei corruption is not there.
Sent from my SM-N9005 using XDA Free mobile app
Click to expand...
Click to collapse
The IMEI numbers are the same, though I am not able to receive text messages or calls. The same IMEI Number appears in the About Section / Status as well.
Do you have region locked check your box for sticker about it
Sent from my SM-N9005 using Tapatalk
---------- Post added at 05:35 AM ---------- Previous post was at 05:31 AM ----------
How did you root your phone
Did you post this on the topic where you use to root
If you're sure it's because of rooting then flash full firmware again to remove root
Sent from my SM-N9005 using Tapatalk
---------- Post added at 05:36 AM ---------- Previous post was at 05:35 AM ----------
The safest way mentioned on Sammy SGN3 is cf-auto root
Sent from my SM-N9005 using Tapatalk
msasm09 said:
Do you have region locked check your box for sticker about it
Sent from my SM-N9005 using Tapatalk
---------- Post added at 05:35 AM ---------- Previous post was at 05:31 AM ----------
How did you root your phone
Did you post this on the topic where you use to root
If you're sure it's because of rooting then flash full firmware again to remove root
Sent from my SM-N9005 using Tapatalk
---------- Post added at 05:36 AM ---------- Previous post was at 05:35 AM ----------
The safest way mentioned on Sammy SGN3 is cf-auto root
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
I have used the region unlocker tool so that should be fine, thanks msasm09.
Ok, I have not managed to get this resolved yet and have tried everything. The IMEI number is perfect, not a problem with it at all. I believe it is the Modem as im not able to dial out or receive calls yet im able to use mobile internet. Please can someone put me in the right direction of how I can resolve this?
I would really love to fix this now...Its been like 2 weeks without my mobile phone.
Many thanks in advance
AndyBrine said:
Ok, I have not managed to get this resolved yet and have tried everything. The IMEI number is perfect, not a problem with it at all. I believe it is the Modem as im not able to dial out or receive calls yet im able to use mobile internet. Please can someone put me in the right direction of how I can resolve this?
I would really love to fix this now...Its been like 2 weeks without my mobile phone.
Many thanks in advance
Click to expand...
Click to collapse
As you know, most operators do not support voice calls over LTE. When the phone wants to initiate or receive a call, it falls back to a 3G network.
It seems to me that your phone is not doing this fall back, and you need to figure out why.
One way to test it would be to set the phone to 3G network only mode and then test calling. Can you try this and report back?
jisoo said:
As you know, most operators do not support voice calls over LTE. When the phone wants to initiate or receive a call, it falls back to a 3G network.
It seems to me that your phone is not doing this fall back, and you need to figure out why.
One way to test it would be to set the phone to 3G network only mode and then test calling. Can you try this and report back?
Click to expand...
Click to collapse
Thanks for your reply jisoo, I have set it to GSM only and its still not working. Can you recommend anything else? I do think it is something to do with the Modem but Im not sure how to update it to the correct carrier. Have you anything else I could try?
AndyBrine said:
Thanks for your reply jisoo, I have set it to GSM only and its still not working. Can you recommend anything else? I do think it is something to do with the Modem but Im not sure how to update it to the correct carrier. Have you anything else I could try?
Click to expand...
Click to collapse
I'm not a fan of flashing modems so can't offer any advice there.
Just to clarify, you have never been able to do voice calls with this phone on this operator network? Can you tell us which operator it is and which networks (GSM, CDMA, WCDMA, LTE etc.) they provide. Do you know if they use SVLTE (simultaneous voice and LTE)?
Also, when you are on GSM, are you still able to do data or SMS?