[Q] Google Now Help - Galaxy Note 3 Q&A, Help & Troubleshooting

Earlier I made a factory reset via the recovery mode because the phone became laggy a lot, and since google now stopped working and I can't even turn it on in the settings next to it there is "Google Now requires location services which are not available" written.
I've been using google now since the day it came out, I live in tunisia and I've never had this problem before.
any solutions?

Just try to keep English U.K as a default language & see if it's working.
Sent from my SM-N9005 using XDA Free mobile app

Enable Location in Settings?

chedly.bs said:
Earlier I made a factory reset via the recovery mode because the phone became laggy a lot, and since google now stopped working and I can't even turn it on in the settings next to it there is "Google Now requires location services which are not available" written.
I've been using google now since the day it came out, I live in tunisia and I've never had this problem before.
any solutions?
Click to expand...
Click to collapse
Did you check the GPS is active?

soumen.sam said:
Did you check the GPS is active?
Click to expand...
Click to collapse
Yes everything is on

chedly.bs said:
Earlier I made a factory reset via the recovery mode because the phone became laggy a lot, and since google now stopped working and I can't even turn it on in the settings next to it there is "Google Now requires location services which are not available" written.
I've been using google now since the day it came out, I live in tunisia and I've never had this problem before.
any solutions?
Click to expand...
Click to collapse
your answer is here.

Related

Sync and Push Notification issue

Hi,
I am using a SM-N910C (XSG). Since late I have been facing an issue. The phone is connected on WiFi and left on sleep/idle for around 10 mins, I stop receiving push notifications from my apps including Gmail, Whatsapp, Viber etc.. I wake the phone up and suddenly receive all the notifications at once. This doesnt happen while on mobile data. I dont know whether the problem is with my phone or with the WiFi router. Tried with my friends Nexus 5 and another HTC One E8. But they seem to be working fine. Has anyone faced this issue? Any solution?
i have been having the same issue!! is your phone rooted?
Ather said:
i have been having the same issue!! is your phone rooted?
Click to expand...
Click to collapse
Nope its not rooted. Running stock 5.0.1 version BOC5 (XSG). I have been googling around searching for a solution but cant seem to find anything.
same problem here !!!
mehdi.moha said:
same problem here !!!
Click to expand...
Click to collapse
Ather said:
i have been having the same issue!! is your phone rooted?
Click to expand...
Click to collapse
What devices do you guys use and what version of Android does it run????? Could it be a software or device issue???
It sounds like the new google play services acting up. Try removing the update in the application setting.
earthman5678 said:
It sounds like the new google play services acting up. Try removing the update in the application setting.
Click to expand...
Click to collapse
I had formatted my phone thinking that could help...but no luck....How could play services effect this???
Have exactly the same problem. Not sure why though......
Most of the application push notification rely on Google Cloud Messaging which lies within the Google Play Services
Anyone found a solution? I have un-installed update, downloaded previous version of Google Play Services but still no luck.
OK. The solution is to go to WIFI settings ---> Advanced ---> "Keep Wifi During Sleep" set to "Always"
cornelito said:
OK. The solution is to go to WIFI settings ---> Advanced ---> "Keep Wifi During Sleep" set to "Always"
Click to expand...
Click to collapse
Has this fixed your issue? But isnt it set to ALWAYS by default? at least mine has been but still no luck.... just can figure out what is causing the problem
Did you try the push notification fix from Google play store? Some network does not maintain a good constant connection with the phone. The apps try to fix by shortening the time between heart beat that the phone send to the server.
earthman5678 said:
Did you try the push notification fix from Google play store? Some network does not maintain a good constant connection with the phone. The apps try to fix by shortening the time between heart beat that the phone send to the server.
Click to expand...
Click to collapse
Yep tried that as well....But no luck.....I tried something else today.... I connected another WiFi router to the main one and connected to its WiFi.....not facing an issue at that time..... I dont know what to point at, my phone or the router.....
hello from egypt i have just discovered the solution of the problem because i had it too so sure you should keep the auto aync is on and the mobile data is not restricted and the previous two settings not the real problem the problem is in the power saving mode the is an option at the end of power saving settings that will reduce the power by never showing the notifications untill you open the apps so turn it off......
Is IPv6 enabled on your network? Samsung has an IPv6 issue, partly resolved in 6.0.1, causing issues for some apps using push. Pre 6, Samsung used to ignore ICMPv6 during sleep, causing the default router to time out after 200 seconds with the screen off.
Sent from my SGP521 using XDA Premium HD app

S7 Edge Issues

Hi All,
I've had the S7 Edge now for 3 months and I am generally loving the phone. However I have a few issues that are happening continoulsy:
Bluetooth turns itself on and the volume of the phone mutes itself.
Wifi turns itself off during the night even though I've selected the option to keep it on. I will wake in the morning and the phone is using my mobile providers data.
I have read various threads to factory reset the phone which I will do if it resolves the issues but I want to ensure my Apps return with the data they currently have residing in them e.g. 1Password etc.
Hoping someone has some thoughts,
Thanks.
CL
Did those issues always occur or start only recently?
Hi,
From memory they have always been there. I've just lived with them but they are becoming annoying.
Thanks.
connorlennon said:
Hi,
From memory they have always been there. I've just lived with them but they are becoming annoying.
Thanks.
Click to expand...
Click to collapse
this is not a common issue and I believe you got a defective unit. you should take it back to make warranty claim
I'll have a word with Samsung support. I would have thought that the software was telling it to do these things.
connorlennon said:
From memory they have always been there. I've just lived with them but they are becoming annoying.
Click to expand...
Click to collapse
In the wifi settings, try disabling wifi smart network and setting also wifi always active on standby (the actual menu setting names might differ, I translated from italian).
themissionimpossible said:
In the wifi settings, try disabling wifi smart network and setting also wifi always active on standby (the actual menu setting names might differ, I translated from italian).
Click to expand...
Click to collapse
Unfortunately I've tried all of those to no avail. Today the phone has 4 times muted itself and in addition Bluetooth has turned itself on automatically. All bizarre!
Do you use the edge panel "My Places?" This can change those settings based on location.
neezy13 said:
Do you use the edge panel "My Places?" This can change those settings based on location.
Click to expand...
Click to collapse
Unfortunately not I don't use it. I wish I did as that may be an answer! It happens all over to be honest and isn't linked to a certain location. It's very odd as I can be using the phone and suddenly it turns mute on. Sometimes bluetooth will turn on with it and sometimes not. Its frustrating as I am now missing calls and texts.
Appreciate any feedback.
connorlennon said:
Hi All,
I've had the S7 Edge now for 3 months and I am generally loving the phone. However I have a few issues that are happening continoulsy:
Bluetooth turns itself on and the volume of the phone mutes itself.
Wifi turns itself off during the night even though I've selected the option to keep it on. I will wake in the morning and the phone is using my mobile providers data.
I have read various threads to factory reset the phone which I will do if it resolves the issues but I want to ensure my Apps return with the data they currently have residing in them e.g. 1Password etc.
Hoping someone has some thoughts,
Thanks.
CL
Click to expand...
Click to collapse
Apps - application manager - apps that can change system settings. (names my differ. Translated from my language). See if any user app that you installed is enabled in there or try troubleshoot by disable one at a time.
Faspaiso said:
Apps - application manager - apps that can change system settings. (names my differ. Translated from my language). See if any user app that you installed is enabled in there or try troubleshoot by disable one at a time.
Click to expand...
Click to collapse
Okay I've disabled them all for now. If things stop working I'll enable them one by one. There were a few that had access. Appreciate your help.
Just as an aside what is the best way to factory reset the phone and then reinstall the apps etc that I had installed. I'm thinking worst case if what you have proposed doesn't work? I had an iPhone prior to this and it was a pretty straight forward process.
Thanks.
connorlennon said:
Okay I've disabled them all for now. If things stop working I'll enable them one by one. There were a few that had access. Appreciate your help.
Just as an aside what is the best way to factory reset the phone and then reinstall the apps etc that I had installed. I'm thinking worst case if what you have proposed doesn't work? I had an iPhone prior to this and it was a pretty straight forward process.
Thanks.
Click to expand...
Click to collapse
I'm not TOTALLY sure, but I think that if you're logged in with your google account and go into settings->Backup and choose to backup to your google account, your app data should follow. After the backup is finished, factory reset and then when you log into your google account again you get an option to retrieve your old app+data.
Don't hang me up on this, as i'm not totally sure! But i THINK it works this way. Google at least mention app data in the decription, but well, not sure if everything follows.

"Settings has stopped" and "Settings keeps stopping"

Hi, its my first time writing here, but not using this forum.
First of all, sorry if my english is not good enough.
I have a Nexus 6P stock, without root or anything. This week I installed Android 7.1.2 from google beta program, after that, I was having draining battery issue, so, I checked the battery usage and discover that the Wi-Fi never stop, then, after reading on some blogs about this problem and found that I should go to WiFi setting and disable some option in "keep wifi on sleep", however, when i click on setting key, always appear this messages "Settings has stopped" and "Settings keeps stopping". Things I did:
1) Disable Wi-Fi, try clicking on setting key - still the problem
2) Restart on safe mode - still the problem
3) clean the cache from recovery mode - still the problem
Any other suggestions without restoring the cell phone?
Thanks in advance
frax2050 said:
Hi, its my first time writing here, but not using this forum.
First of all, sorry if my english is not good enough.
I have a Nexus 6P stock, without root or anything. This week I installed Android 7.1.2 from google beta program, after that, I was having draining battery issue, so, I checked the battery usage and discover that the Wi-Fi never stop, then, after reading on some blogs about this problem and found that I should go to WiFi setting and disable some option in "keep wifi on sleep", however, when i click on setting key, always appear this messages "Settings has stopped" and "Settings keeps stopping". Things I did:
1) Disable Wi-Fi, try clicking on setting key - still the problem
2) Restart on safe mode - still the problem
3) clean the cache from recovery mode - still the problem
Any other suggestions without restoring the cell phone?
Thanks in advance
Click to expand...
Click to collapse
Hi... The gear icon force close... It's a bug in this beta version, nothing you should worry about.
However, I have no idea for your battery drain...
5.1 said:
Hi... The gear icon force close... It's a bug in this beta version, nothing you should worry about.
However, I have no idea for your battery drain...
Click to expand...
Click to collapse
Thanks for your anwser!
I'm very upset with the battery drain, I hope the next update come soon and fix my problem.
frax2050 said:
Thanks for your anwser!
I'm very upset with the battery drain, I hope the next update come soon and fix my problem.
Click to expand...
Click to collapse
Have You tried with - Settings - Location - press the 3 dots - Scanning - And disableing everything there ?
So...if I can't access the wifi settings is there any way to disable the wifi optimization or otherwise prevent it from dropping a wifi connection that it detects has no internet?
frax2050 said:
Hi, its my first time writing here, but not using this forum.
First of all, sorry if my english is not good enough.
I have a Nexus 6P stock, without root or anything. This week I installed Android 7.1.2 from google beta program, after that, I was having draining battery issue, so, I checked the battery usage and discover that the Wi-Fi never stop, then, after reading on some blogs about this problem and found that I should go to WiFi setting and disable some option in "keep wifi on sleep", however, when i click on setting key, always appear this messages "Settings has stopped" and "Settings keeps stopping". Things I did:
1) Disable Wi-Fi, try clicking on setting key - still the problem
2) Restart on safe mode - still the problem
3) clean the cache from recovery mode - still the problem
Any other suggestions without restoring the cell phone?
Thanks in advance
Click to expand...
Click to collapse
Unfortunately the only thing that usually fixes that is a factory reset. And if that doesn't work it's a ROM issue. Even though it's a stock ROM it happens.
Your best bet is probably a factory reset at this point. Usually if Settings or another system app is crashing on Stock, something is pretty messed up. You could either opt out of the beta and it will wipe/downgrade for you, or you can download a factory image from Google and install it manually if you're so inclined.
I have the same issue on my s6 after it updated to Nougat. Settings crashes every time if I try to open wifi, no matter what. Already wiped system cache and started in safe mode, but the problem is still there. Has anybody figured out a solution to this?
Did you try what was suggested..... ?
rchtk said:
Did you try what was suggested..... ?
Click to expand...
Click to collapse
I tried everything except factory reset, which I don't want to do yet.
I have this problem but I'm running Nougat on a stock "International" Samsung Galaxy S7.
I've tried factory resetting which fixed the issue for a while, but now it's come back.
Possible Fix Found!
frax2050 said:
Any other suggestions without restoring the cell phone?
Click to expand...
Click to collapse
I may have found a possible fix for this issue. Head over to this Android Central Thread where I've been discussing the issue with some other people.
Good luck!

Google Assistant keeps turning off.

I have got the Google assistant on my s7 edge SMG 935f and it keeps F***ING turning off, it's driving me nuts. It works for 2 minutes when I check if it's OK and when I need it it doesn't work, and if I look it's off like I have never turnt it on.
Any idea? I cleared all the cache and the data that could have been clear, I gave all permissions from all accounts, I did everything I could. It just doesn't work.
Thanks in advance for helping me.
Kind of same problem. I got it and then without doing any change, it reverts to google now. Same problem with my Nexus 5. I got assistant next 2 days after back to google now .. then it came back and now it is gone ..been 1 week now
Had this issue. Uninstall all updates to Google app from settings. Reboot. Go into play store and update Google app again. Reboot. Now once assistant comes up (might take a couple tries) settings will stick.
Sent from my SM-G935T using Tapatalk
What language are you using?
I had the same problem. My assistant kept disabling on me. My phone language was in Dutch, that was the problem. When i changes my phone to English - US and then in the assistant i changed my language to system language it worked fine.

Voice match / Ok Google doesn't work

Hello, can't seem to manage to activate voice match, everytime I try and activate, I record my voice, but the slider stays greyed out. Clicking it just restarts the recording process all over again. Mi 9t bought in France, french language and global miui 10.3.7 here. Tried no screen lock, clearing Google app cache, rebooting, to no avail... Anyone could point me in the right direction to solve the issue?
Same problem for me.
Uninstalled the updates on Google app and working for now, weird. Doesn't work from screen off though, but that might be a feature the phone can't handle?
Damool said:
Uninstalled the updates on Google app and working for now, weird. Doesn't work from screen off though, but that might be a feature the phone can't handle?
Click to expand...
Click to collapse
I think the k20 series has the qualcomm wcd9340 audio chip..which looking at their website it says it has support for always listening wake up voice commands from when the phone is off..I wonder if roms could make this function work unlike xiaomi..
Damool said:
Uninstalled the updates on Google app and working for now, weird. Doesn't work from screen off though, but that might be a feature the phone can't handle?
Click to expand...
Click to collapse
That also did the trick for me. Had similar problems on Asus Zenpad tab, so I doubt it it's a feature the phone can't handle... Or maybe can't handle yet.
Edit: Well, just updated the Google app and now everything is working - Voice Match turns on, stays on and working. Pretty sure this was a Google fix.
Thanks, that work for me too.
opica said:
Edit: Well, just updated the Google app and now everything is working - Voice Match turns on, stays on and working. Pretty sure this was a Google fix.
Click to expand...
Click to collapse
But does the assistant gets triggered when the screen is off?
And can you change the hotword to "hey Google" instead of crappy "okay Google"?
To me it works on lock screen but not on Always on screen. When phone is locked try press once power button and talk. To me works if always on not activated or when I press power button without unlocking
Worked for me but not anymore after update
It never worked for me until around maybe 1- 2 weeks ago. (I randomly checked it one Day and the option wasnt blocked anymore, it worked perfectly) but after the 11.0.2 system update it doesn't work anymore...
The option voice match is blocked again.
I can tell from the last replies on this post users were able to use it. Is it still the same case after the update ??
Sorry for **** english (not my first language)
I have the same problem, although I own redmi K20 pro Chinese version...
I had the same problem, the Voice match would start loading and never stopped. After trying all the available solutions found on the internet, I tried the most simple one. I simply changed the system and Assistant language to English (US), and it magically worked. The default language before that was English (UK).
So, maybe just try to switch it to US and then reboot the smartphone.
I have the Mi 9T Pro, EU version (MIUI 11.0.3.)

Categories

Resources