Nae dialer problems - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Hello, I used Odin to flash the stock nae firm ware, yep the one with Knox, and now when answering a call, I have to press "1" after swiping the call the call to be answered just to answer it. It seems to be an annoying and unnecessary step and I can't find the setting to turn it off. PLEASE help! Thanks
Sent from my SPH-L710 using Tapatalk

lancemulvihill85 said:
Hello, I used Odin to flash the stock nae firm ware, yep the one with Knox, and now when answering a call, I have to press "1" after swiping the call the call to be answered just to answer it. It seems to be an annoying and unnecessary step and I can't find the setting to turn it off. PLEASE help! Thanks
Sent from my SPH-L710 using Tapatalk
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Maybe try to reflash it.

That sounds like roaming guard. Depending on the ROM you are running, roaming guard, if enabled, will require you to press a 1 to connect any call. This is in settings somewhere in network-other network settings under roaming. If you are in your home network, and running a TW ROM, update the PRL.
Sent from my SPH-L720 using XDA Free mobile app

Related

Weird voicemail immediate hangup

I hold down the #1 to activate voicemail and the second it connects it immediately hangs up and says goodbye. This happens 4 out of five times, the fifth it connects as normal.
Anyone know what the he'll is going on here?
Thanks!
Jason
Sent from my GT-N7000 using xda premium
Isn't the voicemail thing a network fault, not the phone?
I use a free service for my voicemail called HulloMail, get the app from the market and follow the instructions, you'll get the ability to have the voicemails emailed to you and pushed to your phone with their app as well as the old fashioned way to call up by holding #1
Sent from my GT-N7000 using Tapatalk

going on a cruise...

So I am going on a cruise in two days and obviously am bringing my phone. I was hoping I could turn everything but wifi off as to avoid roaming charges. I know i can turn data off but am not sure how to turn off the actual phone itself. Any suggestions?
Fascinate, AOKP build 28, Glitch b6 sensor fix
turn off data and dont answer any calls...or call verizon and have them deactivate the device.
Oh, I didn't realize it was that simple. For some reason I thought that if the phone is looking for a signal in roaming, since it's out of country, that it would charge me. Thank you!
Samsung Fascinate, AOKP build 28, Glitch b6 sensor fix
what about airplane mode? disables the radio (including calls, texts, etc) but still allows wifi and all other use of the mode. most custom roms can enable it by holding the power button and selecting it, otherwise find it under network settings.
Sent from my SCH-I500 using Tapatalk 2 Beta-4
sageDieu said:
what about airplane mode? disables the radio (including calls, texts, etc) but still allows wifi and all other use of the mode. most custom roms can enable it by holding the power button and selecting it, otherwise find it under network settings.
Sent from my SCH-I500 using Tapatalk 2 Beta-4
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Click to collapse
wow i feel like such an idiot haha. i just tried it and that does work. i had no idea u could wifi on when airplane mode was on. never even occurred on me to try that. thanks so much!
Samsung Fascinate, AOKP build 28, Glitch b6 sensor fix
yonith said:
wow i feel like such an idiot haha. i just tried it and that does work. i had no idea u could wifi on when airplane mode was on. never even occurred on me to try that. thanks so much!
Samsung Fascinate, AOKP build 28, Glitch b6 sensor fix
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of course!
Sent from my SCH-I500 using Tapatalk 2 Beta-4
I'm in the Dominican Republic now. Phone is in airplane mode and I just turn on wifi and other radios/sensors as needed.
Also check out grooveip + Google voice for free calls.
Sent from my SCH-I500 using xda premium

[Q] Turn off Roaming Guard for phone calls

How do I turn the Roaming Guard off for Voice? When I tell the phone I want it to roam for data and voice, it automatically turns on the roaming guards for both. However, I cannot uncheck them because they are greyed out/unselectable. When I make a data connection while roaming, it warns me but gives me a check box to check if I don't want to see that message again. I check the box and go back to roaming guards and the greyed out Data guard is then turned off.
However, when I make or recieve phone calls while roaming, I get the roaming guard warning but no prompt or check box to turn the message off in the future.
Do others see the roaming guards as greyed out as well? Is there anyway to force that warning off? I'm not rooted yet as I'm still inside my 14 day exchange window.
They are greyed out for me as well. I haven't made a call yet while roaming, but I did get the same option for data that you got.
Thanks. Well that sucks if we're not able to turn it off! I just got off the line with Sprint and they tell me the roaming gaurds should not be greyed out. They could not confirm it on an S4 as they didn't have one handy (!), but did confirm it on an S3. I make a lot of phone calls while roaming, so this could be a deal breaker for me on the S4. That would suck as I'm pretty pleased with the phone otherwise.
How about folks with the new MDL update? Can you tell us if the roaming guards are greyed out on that level also?
Are you speaking about the GSM section?
I have 3 sections in my Roaming Guard, Domestic CDMA, International CDMA and GSM. I'm concerned with the Domestic CDMA, but all of mine are greyed out except for Outgoing SMS under the International CDMA section.
jejb said:
I have 3 sections in my Roaming Guard, Domestic CDMA, International CDMA and GSM. I'm concerned with the Domestic CDMA, but all of mine are greyed out except for Outgoing SMS under the International CDMA section.
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I had to RTN reset to get it to work.
Sent from my SPH-L720 using xda premium
aFoodStampBaby said:
I had to RTN reset to get it to work.
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Click to collapse
Thanks. But I do not know what an RTN Reset is. I searched the forum, but didn't find any hits for that term.
So before you did the reset, those were greyed out? And the reset made them selectable? If so, it'd be interesting to know what is causing this issue.
jejb said:
Thanks. But I do not know what an RTN Reset is. I searched the forum, but didn't find any hits for that term.
So before you did the reset, those were greyed out? And the reset made them selectable? If so, it'd be interesting to know what is causing this issue.
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Click to collapse
Yes it was grayed out. Call sprint get your msl then on the dial pad press ##786# RTN menu then select reset enter msl and enjoy.
Sent from my SPH-L720 using xda premium
aFoodStampBaby said:
Yes it was grayed out. Call sprint get your msl then on the dial pad press ##786# RTN menu then select reset enter msl and enjoy.
Sent from my SPH-L720 using xda premium
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Thanks. Kind of sucks to have to do a full, hard reset to fix it, but that did work.
Did this method work for him?
oohaylima said:
Did this method work for him?
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Click to collapse
Yes it works..
Sent from my SPH-L720 using xda premium
wait so you have to do a full, factory reset? I was on the phone with sprint when i saw the comment about having to do a hard reset...
pearsonpsh said:
wait so you have to do a full, factory reset? I was on the phone with sprint when i saw the comment about having to do a hard reset...
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Click to collapse
Yes
Sent from my SPH-L720 using xda premium
Alright then... i might just wait untill i install a custom rom so that way it'll be as easy as possible
I believe I found the culprit. I have been checking the roaming guard as I rebuilt my phone. All was fine until I did the clear data and force stop on the Google Services Framework. I did that a few minutes ago to try and force the OTA update (which I've not been able to do) and now my roaming guard selections are greyed out again. Damn. Another hard reset.
I'm not rooted, so what is the best way to backup my phone's apps so they get restored at the push of a button?
Confirm RTM worked for me as well
I had the same problem with my Galaxy S4 (Sprint) and I can confirm that performing that the RPM fixes it as long as you perform it when you're NOT on roaming. I'm pretty sure this bug comes out when you initially activate your device while on roaming. Regardless, here are the steps again with a little extra detail:
Call Sprint Customer Service and ask for your MTL code
Use helium/carbon or another app to backup your AppData if your phone isn't rooted.
Open the Dialer app
Press ##786#
Enter your MTL code
Press "Reset"
Press OK and let the device perform factory reset.
When it's totally started up again (after the Samsung and Google sign-ins), download helium
Connect your phone to your computer and launch helium/carbon desktop app
Once the app says Helium enabled, restore all your programs and their respective app data. Note this works for NON-ROOTED devices
aFoodStampBaby said:
Yes it was grayed out. Call sprint get your msl then on the dial pad press ##786# RTN menu then select reset enter msl and enjoy.
Sent from my SPH-L720 using xda premium
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NVM...figured it out. Thanks.
buzzwyzr said:
NVM...figured it out. Thanks.
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Was your method different?
oohaylima said:
Was your method different?
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Click to collapse
No...I used the method above.
I was just worried it may break root. But it didn't.
Sent from my SPH-L720 using Tapatalk 4 Beta
You don't need to use your MTL code. Just do a Factory Reset and you're good to go.

Hands Free Activation boot loop

Running rooted stock MF9
Hands free Activation runs, says it activates, trys to update the PRL. It says it fails and that device will restart. Reboots and does the same thing. How can I break this?
I can't make phone calls or receive texts. I tried a factory reset, still doing it.
Any help?
LunaticWolf said:
Running rooted stock MF9
Hands free Activation runs, says it activates, trys to update the PRL. It says it fails and that device will restart. Reboots and does the same thing. How can I break this?
Click to expand...
Click to collapse
LunaticWolf said:
I can't make phone calls or receive texts. I tried a factory reset, still doing it.
Any help?
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Click to collapse
Not sure if this will help, but I found this on Sprint's website:
Manual programming
Only use manual programming if both hands free activation and one touch programming did not complete successfully on your Samsung Galaxy S®4.
Manually programming your device requires a 6-digit programming code and a 10-digit MSID. If your device was activated via www.sprint.com/activate, these codes may be found in the phone activation confirmation email or on the programming instructions page displayed after the activation was processed.
If this is a new line of service or you don't have these codes, make an appointment at a nearby Sprint store for assistance getting your device programmed.
From the home screen, tap Phone.
Dial ## followed by the 6-digit programming code followed by #. For example, ##123456#.
Tap Edit.
Tap MDN.
Enter the 10-digit phone number (MDN).
Tap OK.
Tap MSID.
Enter the 10-digit MSID.
Tap OK.
Tap the Back key.
Tap Done.
Your device restarts.
From the home screen, tap Apps.
Scroll to and tap Settings.
Tap More.
Scroll to and tap System Update.
Tap Update Profile.
After the update is complete, tap OK.
You've now completed manual programming.
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Salil999 said:
Not sure if this will help, but I found this on Sprint's website:
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Click to collapse
Thank you
I activated my phone at a Sams Cub, so SOL on that front. I'm gonna Odin complete stock tomorrow, and take it to the sprint store.
I didn't even do anything to the phone. Forgot to plug it in last night, and put it on the charger in the morning and it was doing that.
LunaticWolf said:
Thank you
I activated my phone at a Sams Cub, so SOL on that front. I'm gonna Odin complete stock tomorrow, and take it to the sprint store.
I didn't even do anything to the phone. Forgot to plug it in last night, and put it on the charger in the morning and it was doing that.
Click to expand...
Click to collapse
Alright. Use Triangle Away if you need too, otherwise they might not accept the phone!
Here: Triangle Away
Salil999 said:
Alright. Use Triangle Away if you need too, otherwise they might not accept the phone!
Here: Triangle Away
Click to expand...
Click to collapse
So Odining fixed it
So confused...
LunaticWolf said:
So Odining fixed it
So confused...
Click to expand...
Click to collapse
Did you do a hard reset?
Sent from my SPH-L720 using XDA Premium 4 mobile app
Salil999 said:
Did you do a hard reset?
Sent from my SPH-L720 using XDA Premium 4 mobile app
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Click to collapse
it always comes out "HANDS FREE ACTIVATION" and is not activated .. like I can erase that since I do not live in United States ..
or could activate it from my house (Chile) ... I hope to help please ..
have kind of the same problem with my htc m8 for sprint i already root it and it sads hands free activation then check for prl said success then the phone restarts then does the same thing over and over and over
One thing that SHOULD solve this is manually inputting your MDN and MIN in some kind of CDMA tool. If you've done a ##72786# or if the phone somehow freaked out and did it, you're going to need the carrier partition from another L720 to load onto yours. Sorry, the answers aren't quite "easy"
Sent from my SPH-L720 using xda app-developers app.

Caller ID problem

My AT&T S4 has an issue with caller ID. If I'm on a call, and another call comes in, the phone drops the active conversation. Then I have to call that person back. I'm rooted, but still stock ROM, and NOT mf3
Sent from my SGH-I337 using Tapatalk 4
feetr2c said:
My AT&T S4 has an issue with caller ID. If I'm on a call, and another call comes in, the phone drops the active conversation. Then I have to call that person back. I'm rooted, but still stock ROM, and NOT mf3
Sent from my SGH-I337 using Tapatalk 4
Click to expand...
Click to collapse
Did you have this problem before you rooted? Did you perhaps remove any system things you might have thought were 'bloatware'?
Are specific numbers that call you being rejected? (there is a call rejection list in stock ROM, perhaps their info is in that list)
To be honest I'm not sure if I had this before rooting... I've been rooted for so long. Never removed or even attempted to remove bloat ware. I just know I never had the issue on my S3, buy that phone was never rooted. But that's all I did was root, so I could trick Google Wallet into working. Everything else is pure stock. And my reject list is empty.
Sent from my SGH-I337 using Tapatalk 4

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