[Q] Battery difficulties - G2 Q&A, Help & Troubleshooting

I have a D802, unrooted. I bought it online, not from a carrier.
I upgraded it to KitKat a month or two ago (the official update).
Within the last week it has started just losing power when the phone is still reporting 30%+ left on the battery. It does normally seem to die when I'm doing something, rather than when it's just on standby in my pocket. When the screen comes back on after plugging it into the charger it shows the same 30% or 40%.
I have tried a factory reset (albeit using LG backup to restore everything afterwards) and it doesn't seem to have helped.
Does anyone have any information on what might be causing this, and/or how to fix it?

ThatDeadDude said:
I have a D802, unrooted. I bought it online, not from a carrier.
I upgraded it to KitKat a month or two ago (the official update).
Within the last week it has started just losing power when the phone is still reporting 30%+ left on the battery. It does normally seem to die when I'm doing something, rather than when it's just on standby in my pocket. When the screen comes back on after plugging it into the charger it shows the same 30% or 40%.
I have tried a factory reset (albeit using LG backup to restore everything afterwards) and it doesn't seem to have helped.
Does anyone have any information on what might be causing this, and/or how to fix it?
Click to expand...
Click to collapse
This is most definitely a battery defect, so a hardware issue. The battery must have lost capacity - I've experienced the same happening with laptop battieries where some "cells" die and the laptop would just shut down at 30% battery.

Related

Power related issue

I'm finding that sometimes when I plug in the tablet to charge even if they battery is almost full, as soon as I plug it in it will think the battery is at 0% and start shutting down.
When I power it on and look at the battery stats it shows that the battery went to zero and then goes back up to were it was before the shutdown.
Also another issue is that the battery status will say its not charging even though it's not plugged in and the level never goes down even after a reboot. I find to fix it I need to go into a custom recovery and reset the battery stats for it to return to normal for a few hours.
I'm running on the stock image.
Its annoying, but I'm hoping that the next update will fix this.
Can't say I've ever experienced such an issue, on any device. If your looking for a fix, perhaps reflashing the factory image completely might help (I don't understand the battery stats file too much, but I would think a reflash would probably replace that file, and fix the problem).
sparcvx said:
I'm finding that sometimes when I plug in the tablet to charge even if they battery is almost full, as soon as I plug it in it will think the battery is at 0% and start shutting down.
When I power it on and look at the battery stats it shows that the battery went to zero and then goes back up to were it was before the shutdown.
Also another issue is that the battery status will say its not charging even though it's not plugged in and the level never goes down even after a reboot. I find to fix it I need to go into a custom recovery and reset the battery stats for it to return to normal for a few hours.
I'm running on the stock image.
Its annoying, but I'm hoping that the next update will fix this.
Click to expand...
Click to collapse
I thought I was the only one with these problems. Never had these issues on my Galaxy Nexus. Now on the N10 I have the first problem you mentioned + battery % not moving until I reboot the unit (Random). Very annoying...I called Google Play support and after doing some test told me that they'll send my a new unit.
Note: I've flashed the Google image and I still had the issue (seems less frequent)...Sometimes I can have the % correctly refreshed and sometimes it stops after a few minutes.
I've attached screenshots of the problems...(1st image) Long straight lines were when I was actually using the device!! Cut in graph = reboot
Second image: both problems, check out the spike a 0%!! when plugging usb cable
psytrancer said:
I thought I was the only one with these problems. Never had these issues on my Galaxy Nexus. Now on the N10 I have the first problem you mentioned + battery % not moving until I reboot the unit (Random). Very annoying...I called Google Play support and after doing some test told me that they'll send my a new unit.
Note: I've flashed the Google image and I still had the issue (seems less frequent)...Sometimes I can have the % correctly refreshed and sometimes it stops after a few minutes.
I've attached screenshots of the problems...(1st image) Long straight lines were when I was actually using the device!! Cut in graph = reboot
Second image: both problems, check out the spike a 0%!! when plugging usb cable
Click to expand...
Click to collapse
I have the same issue and my replacement is on it's way.
So I called support and I'm getting a replacement device.
I've been searching everywhere, thanks to this thread now I know I'm not the only one having these exact same issues. Looks like I'll be making a call to Google Support
Probably a software issue to be addressed in a later update.
Are these issues still present on the replacement devices?
OldOlson said:
Are these issues still present on the replacement devices?
Click to expand...
Click to collapse
So far not happened on my replacement device. Went from 70% to almost 10%. Still testing. Also wakeup time is normal. I think it was hardware related.
EDIT: on my 3rd day and this new device always correctly reports battery life. Definitely hardware.
psytrancer said:
So far not happened on my replacement device. Went from 70% to almost 10%. Still testing. Also wakeup time is normal. I think it was hardware related.
EDIT: on my 3rd day and this new device always correctly reports battery life. Definitely hardware.
Click to expand...
Click to collapse
I'm having the exact same issue with battery % not updating at random times and then sometimes the n10 claims 0% battery after recharging overnight and promptly turns itself off. Did the replacement unit fix this for you?
StephenMSmith said:
I'm having the exact same issue with battery % not updating at random times and then sometimes the n10 claims 0% battery after recharging overnight and promptly turns itself off. Did the replacement unit fix this for you?
Click to expand...
Click to collapse
Yes my replacement unit is perfect. On my fourth day now and no issues whatsoever. My first unit was doing it day 1.
psytrancer said:
Yes my replacement unit is perfect. On my fourth day now and no issues whatsoever. My first unit was doing it day 1.
Click to expand...
Click to collapse
I got my replacement unit 4 days ago and the problem is definitely gone! On my first device it also happened since day one.
My Nexus 10 just started doing this after a reboot last night, I guess I'll have to ring support and get a replacement.
I'm running a custom kernel, recovery and unlocked bootloader. Do I have to flash back to complete stock before I send it in?
Cheers guys
I'm not sure if I have this issue, but my N10 is definitely acting strange.. I put it in my bag this morning on 42% charge and when I took it out in the afternoon it was dead (I thought I might have hit it to something and damaged it), but when I plugged it in it started to charge after a few minutes from 0%. Then it rebooted after like 5 minutes without me touching it and it's charging for now. The battery stats don't show a drop to 0%, the graph ends at 42..
I've had this device for around 3 months now and never encountered this issue before, so I'm not sure if it's really a hardware issue, but I'd be quite disappointed if I had to get a replacement as this one is a really good one in terms of the other common issues (bleed, throttling, creak).

[Q] Nexus 4 Instant Battery Drain/Shut-Off

Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!
bab88 said:
Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!
Click to expand...
Click to collapse
If you are on stock, try flashing the stock image(4.2 or 4.3 up to you) there's plenty of threads on here thatll guide you thro the process.
I've had the same issue about three times, during the first week of using my Nexus 4 (about half a year ago). I've already had my mind made up to RMA it, but waited for it's shut-off to happen once more to collect some evidence of this problem and... it never happened again. I'm pretty confident that I didn't install anything that might have helped (I only installed BetterBatteryStats to check the instant drain, but really doubt it could change anything, it's just statistics), and I've never factory wiped the phone's data yet.
I've been searching for answers around the internet back in May, but never found anything of value, so my only advice is... wait a little, and if it doesn't get better itself return it to the merchant. My previous HTC phone was restarting almost everyday from the first day I bought it, until a month later I returned it for warranty repairs and after they changed almost all internals of the phone it never crashed again (till today, since I still use it as GPS and media player when running).

SM-N910C heating problem after 5.1.1 update

I want to share my experience which is causing me trouble now.
I have a Note 4 SM-N910C which had an issue after updating to 5.1.1 lollipop. For about 2 days after updating, a strange thing happened to my phone. The whole phone gets hot. The screen, the sides, the back, you can feel that it is hot. At first, i thought of turning it off to cool down the device. To my surprise, the device is still hot even if it was turned off. So I removed the battery. Turned it back after 30 mins or so and restarted the device. But this time it won't turn on. I charged it and the battery was still at 25%. Then it turned on, the device slowly heats up. I then fully charged it and see if what is going wrong. But i cant think of anything i did for this to happen except disabling some apps in the application manager since there is still no root for 5.1.1 that time. Still the problem persisted for a day and my device dont last for more than 3 hours from full charge until it drains.
Then i decided to downgrade to 5.0.1 lollipop. But still the problem remained. I decided to show it to a technician, told about the problem and he said, there a lot of note 4's brought to them with the same problem. He said it is a common problem of note 4. What causes the issue he said was that the Power IC id damaged. And it is hard to repair. The solution is either to change the board of the device or change to a new one if under warranty. Since I tripped my knox, there will be no other way except to change the board which cost 75% of the price of the device or I will dispose the device.
If there are other solutions, i would be thankful for it will help me keep my device. I dont have the money to secure a new one.
What could have caused this problem? Thanks for any solution i could try..
http://forum.xda-developers.com/showpost.php?p=62668936&postcount=8
Heating and Battery Drainnig Fast
I am having Battery Draining and heating up issue since i updated my device to 5.1.1
Even it does not charge that fast. It takes more than 3 hours to charge and then start draining super fast.
In next 4/5 hours battery comes down to 30 %.
This is a brand new mobile and it was working perfect before updating to 5.1.1
Please help how can i resolve this issue.

Crashing, turn off and massive battery loss

So a few times now my note 4 has crashed (black screen) and turned off. When I turn back on the battery level has massively dropped (30-40% gone) yesterday went from about 40% to 0%. The 40% seemed accurate as using it not too much and usually about that percent at that time of day. Also noticed a few other things, when I connect my note to the pc it takes a while to start and stop charging and isn't being recognised by the pc (or the note isn't detecting it is connected to a pc - only charges)
Any ideas?
Try a different battery?
Are you rooted or custom rom?
Hi, not rooted and stock rom. Had an update yesterday which mentions better battery performance. maybe they fixed something. I'll give it a week. Have also contacted samsung. Not sure if battery is included in the 24 month warranty
I'm running stock 6.01 deodexed and rooted, It's happened to me a couple of time. Either its a samsung bug or the battery is just recalibrating itself. Probably the recalibration
That's good to know but worrying. Its really bad if it happens when I'm out. I think I have a good 10 hours of battery and then bam nothing. If I get anywhere with Samsung I'll post back

Major Battery Issues

Hi,
I dropped my yotaphone 2 a week or so back and cracked the back screen (annoying but still usable). In the past few days, the battery seems to have gone bad - phone powers off at 90% battery; it refuses to come back on without some charging (and may come back either at 90% or 0%). I've done a factory reset but no use.
Yotaphone's UK repair option looks like it will cost > 70% cost of phone originally (at least). Any tips on whether i can do anything to sort out the battery?
Thanks in advance
D
check if your battery is bloated, it coud be heating up during use and causing it to bloat some more, enough to lose connection to the phone. happened to me on my ulefone

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