So a few times now my note 4 has crashed (black screen) and turned off. When I turn back on the battery level has massively dropped (30-40% gone) yesterday went from about 40% to 0%. The 40% seemed accurate as using it not too much and usually about that percent at that time of day. Also noticed a few other things, when I connect my note to the pc it takes a while to start and stop charging and isn't being recognised by the pc (or the note isn't detecting it is connected to a pc - only charges)
Any ideas?
Try a different battery?
Are you rooted or custom rom?
Hi, not rooted and stock rom. Had an update yesterday which mentions better battery performance. maybe they fixed something. I'll give it a week. Have also contacted samsung. Not sure if battery is included in the 24 month warranty
I'm running stock 6.01 deodexed and rooted, It's happened to me a couple of time. Either its a samsung bug or the battery is just recalibrating itself. Probably the recalibration
That's good to know but worrying. Its really bad if it happens when I'm out. I think I have a good 10 hours of battery and then bam nothing. If I get anywhere with Samsung I'll post back
Related
Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!
bab88 said:
Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!
Click to expand...
Click to collapse
If you are on stock, try flashing the stock image(4.2 or 4.3 up to you) there's plenty of threads on here thatll guide you thro the process.
I've had the same issue about three times, during the first week of using my Nexus 4 (about half a year ago). I've already had my mind made up to RMA it, but waited for it's shut-off to happen once more to collect some evidence of this problem and... it never happened again. I'm pretty confident that I didn't install anything that might have helped (I only installed BetterBatteryStats to check the instant drain, but really doubt it could change anything, it's just statistics), and I've never factory wiped the phone's data yet.
I've been searching for answers around the internet back in May, but never found anything of value, so my only advice is... wait a little, and if it doesn't get better itself return it to the merchant. My previous HTC phone was restarting almost everyday from the first day I bought it, until a month later I returned it for warranty repairs and after they changed almost all internals of the phone it never crashed again (till today, since I still use it as GPS and media player when running).
I have this strange issue with the battery calibration.
At first i thought the battery was dying on me. It normally stay active to 35-44% and then the OS would just suddenly report the battery is dead and just turns off.
Then i just boot into TWRP recovery and leave the screen on. And it's able to stay on for another whole hour at maximum screen brightness till it actually dies.
I tried deleting the battery stats in the data folder and letting it drain to 0%. But the OS still thinks it's out of juice around 35-44%...despite the fact that it can stay on for another hour or so in TWRP recovery.
Is there anyway to adjust the capacity of the battery in the OS?
Hi,
When this happened to me (but with 20%), all I did was letting the battery drain and charge it fully while turned off. Don't know if it actually works, but it solved my issue. Give it a try .
Good luck,
~Lord
"This Story Ends Where It Began" - Octavarium (Dream Theater)
Sent from my GT-I9505
Funny, I had just about the opposite problem. It was stuck at 35-45% while charging, or it would only go up about 1% every 20-30 minutes. Sloooowwww. Same solution seemed to fix it--let it drain to shut-down, recharge with power off to 100%. It seems to charge faster with power off, but I haven't done an a-b test to verify.
So I just started getting this after the update to 5.0 on my N10.
Beforehand I never noticed anything, although its been a few months since i have used it till a really low battery.
But I updated to 5.0. Used it for a while, the OS registered like 70% battery and then instantly 0% and it shut down. So I booted to the bootloader to see and it ran just fine for a while. I got bored and booted it back up, immediately shut down.
I plugged it in and booted it up and it was a 0% for a LONG time before it ever registered as actually charging. Then it charged normally until it got to like 25% and then instantly to 100%.
Im hoping its just a calibration thing, I did a factory reset just to be safe but it still did it. I guess the next steps if it still does it after a few cycles is to install a custom recovery and clear stats.
Same thing here
I've got almost the identical issue as the OP. Tablet shuts off without warning around 35-40% batter. When I reboot it says 0% battery and immediatley shuts down. If I boot into recovery mode though it will stay on for 2-3 hours before dying. I tried this and then charged it to full overnight with the device powered down and still today it shutdown again around 40% battery. Tried a battery calibration app before too but nothing has fixed it. This is 4.4.4 stock rooted with xposed. Been happening for about 2-3 weeks now. I'm pretty sure it's got to be software related right?? Anyone find a fix yet?
Just posting to say I'm seeing the exact same thing. It also just started happening since the update to Lollipop. It is shutting down at about 30-40%, then when I turn it back on it is at 0% and will shut down immediately unless it's plugged in. However, like the rest of you also said, in safe mode it'll stay on for a while longer without being plugged in. We really need a way to calibrate the battery somehow. This is a very frustrating problem. No warning at all!
I also have this problem.....this updates are so bugged.....
Sent from my Nexus 10 using XDA Free mobile app
I have the exact same issue
After a full charge it's saying I only have three hours left on the battery. Battery life is really poor. I'm not sure if the battery is worn out (I've had the tablet since it came out) or if it's from the update.
Same same.
Just had the same start yesterday. Was charged to 100% ran a high intenssity game for an hour (makes my cell phone heat up and kills the battery like mad) but it was NOT affecting the 100% charge. I thought 'thats funny' then it started to go down some then it hit about 55% then BAM. Drops to zero and shuts off.
After that it would not take a charge no matter what I did but then for no particular reason except I was lazy and didnt wanna have to boot it up again after I plugged it in, I left it plugged in and went to take a nap. Came back an hour later and it had charged to 43% after having been at zero for about 20 minutes after I left the room.
Now its stuck at 43% and wont charge any higher. I'm leaving it alone for a few hours to see if it will ever get to 100% then ill run it down to zero then charge it over night turned off to 100%.
Ive been reading this as a battery calibration problem and came across a HUGE variance on the net about what to do about 'that'.
Some say the charge to 100% drop to 0% charge to 100% will calibrate it. Some say thats old Ni-Cad tech and you shouldnt do that with the Lithium Ions. But then others say you should do it with the Nexus 10 because it DOES calibrate the battery and that the tablet software protects the battery from actually going to zero%. (Saves a few percent and shuts off).
But then also someone else said battery calibration only works via a hardware change inside the tablet and that we are actually talking about conditioning. But then someone said conditioning is the max storage and that the 40% to 0% drop is not conditioning and since the charge discharge charge is for conditioning a Ni-Cad it wont help. Around we go.
There was also mention of a samsung PHONE having a problem with a bent usb pin inside the phone. But you had to pop the battery to bend the pin and since you cant do that a on Nexus 10 that doesnt help. (Plus the pin doesnt look bent to me even though about 30 people chimed in saying it helped them. But that was all phones.)
And finally. One website says you have to root the nexus 10 and use a batter calibratino app to calibrate it as option a but option b was some crazy combination of charge to 100 discharge for an hour, charge to 100, discharge for an hour, charge to 100, discharge till your aunts pink underwear falls off or something equally strange.
I'm betting based on you guys os upgrade bug. Just too strange. My 2 year warrenty ran out last month but I hadnt turned it on in six. Maybe thats a good thing. Be stupid to send it in for repair only to find out it was software.
Have to see if after my full cycle charge-discharge-charge it works again.
Prayin for everyone's devices. This sucks.
Misery loves company...
Schwanke said:
Just had the same start yesterday. Was charged to 100% ran a high intenssity game for an hour (makes my cell phone heat up and kills the battery like mad) but it was NOT affecting the 100% charge. I thought 'thats funny' then it started to go down some then it hit about 55% then BAM. Drops to zero and shuts off.
After that it would not take a charge no matter what I did but then for no particular reason except I was lazy and didnt wanna have to boot it up again after I plugged it in, I left it plugged in and went to take a nap. Came back an hour later and it had charged to 43% after having been at zero for about 20 minutes after I left the room.
Now its stuck at 43% and wont charge any higher. I'm leaving it alone for a few hours to see if it will ever get to 100% then ill run it down to zero then charge it over night turned off to 100%.
Ive been reading this as a battery calibration problem and came across a HUGE variance on the net about what to do about 'that'.
Some say the charge to 100% drop to 0% charge to 100% will calibrate it. Some say thats old Ni-Cad tech and you shouldnt do that with the Lithium Ions. But then others say you should do it with the Nexus 10 because it DOES calibrate the battery and that the tablet software protects the battery from actually going to zero%. (Saves a few percent and shuts off).
But then also someone else said battery calibration only works via a hardware change inside the tablet and that we are actually talking about conditioning. But then someone said conditioning is the max storage and that the 40% to 0% drop is not conditioning and since the charge discharge charge is for conditioning a Ni-Cad it wont help. Around we go.
There was also mention of a samsung PHONE having a problem with a bent usb pin inside the phone. But you had to pop the battery to bend the pin and since you cant do that a on Nexus 10 that doesnt help. (Plus the pin doesnt look bent to me even though about 30 people chimed in saying it helped them. But that was all phones.)
And finally. One website says you have to root the nexus 10 and use a batter calibratino app to calibrate it as option a but option b was some crazy combination of charge to 100 discharge for an hour, charge to 100, discharge for an hour, charge to 100, discharge till your aunts pink underwear falls off or something equally strange.
I'm betting based on you guys os upgrade bug. Just too strange. My 2 year warrenty ran out last month but I hadnt turned it on in six. Maybe thats a good thing. Be stupid to send it in for repair only to find out it was software.
Have to see if after my full cycle charge-discharge-charge it works again.
Prayin for everyone's devices. This sucks.
Click to expand...
Click to collapse
Suffice it to say I've been seeing this issue as of Android 4.4.4... NONE of the posted recalibration techniques seem to work and as usual, Google non-support is just as useless. As far as I can tell, once in this state it's here to stay... I've had my N10 shut down at 28%, 37%... even as high as 55%, and on re-charge (if I do it turned on) it charges to a point and then shoots straight up to 100%. I've seen the "takes forever to get above 0%" issue too... none of this has happened in any consistent fashion. I had hoped that friggin lollipop would solve this but instead they added a host of OTHER annoying bugs: as in after I restart it, the tablet goes into an optimization mode where it decides it has to re-optimize all 362 apps I have on the wretched thing. There naturally are a few others but they are beyond the mainstream of this evening's symposium....
Same exact thing is happening to me, but I'm on 4.4.
Same issue for me toosince 5.0 (now 5.1.1 BlissPop)
I'm gonna try to see if after my full cycle charge/discharge/charge it will work again...
Same issue for me too, since 5.0
Same issue for me too, since 5.0
to all of you how had had battery charging problems, please advise y you have used the "magenetic" charging cable. (It charge to a 25% higer rate)
I don't know how... I don't know why... After nearly 10 months of this behavior... I recently went through a couple of charge cycles (after it dropped to zero yet again) without letting it drop to zero.. AND NOW IT'S FINE!!!! I have no clue why... None of the stupid on-line non root solutions worked... I think that it's possible for this thing to recover after a random sequence of events which unfortunately cannot quantify because I had pretty much given up.
Sent from my Nexus 10 using XDA Free mobile app
I am getting the same experience as most of you. Tablet shuts off at around 45% saying there's zero battery left. I assumed it was the battery going bad.
Sent from my Nexus 10 using Tapatalk
Well technically the battery starts going bad (yeah it's not supposed to... but nothing lasts forever) once you start running the discharge/charge cyle over and over again. To be sure my N10 is more than a few years old and while depending on use it can last a few days... it sure doesn't go quite as long as it did between charges as when it was brand-spanking-new. That said, and as said in my more recent post where I thought that the battery was borked, it now will last around two days with heavy use and about three with moderate use... and it now discharges appropriately to near zero warning me to connect the charger without just dying at 30-50 %... and the charge profile is a smooth curve from low to high with no sudden jog to 100% once the charge indication hits 60-65% like it did before. That would *seem* to indicate to me that this is far more a software issue than a battery one, and that purchasing a new battery may "fix" the problem but it won't FIX the problem! i.e. it'll only be a matter of time before it comes back. For all I know, some recent update to some google app took care of it...
After updating from CM11 to stock 5.1.1 I got the same problem. My N10 switch emmidiatly off at 70% battery. It was fine with CM11. Any news on this? Did a battery calibration, but this didn't helped.
I'm also getting this problem for the first time on the Temasek CM rom from 11/05/2015. It seems to have come up only since the 11/05 version.
Still no solution!?
I am having this issue (I think) since I received the update to Lollipop. So, basically it is a bit more than a year now. I was hoping a Marshmallow update would solve it, but: nope!
For installing Marshmallow I also did factory reset and all that stuff: it does not fix the problem...
Is there anybody else with this problem.It started monday i turned my phone on but it didn't start.The battery was 0% while i shutted it down with 78% of juice left.I charged the battery but it drains down real fast!Even with the screen off at night and no wifi or edge/3g/4g i still lose about 10% every hour!
I've used the note for two weeks without any problem.Rooted with Xposed Greenify and most of the bloatware disabled.Same setup as my Notepro 12.2 and galaxy mega(no problems with those devices).Battery life was pretty good about 5 a 6 hours of screen on time.
Tried better battery stats but no particular wakelocks or anything??I've ordered a new battery and that will arrive tomorrow.I can do a test then if it is the battery or the phone which is causing this problem.
It's a note 4 910c.
I have similar problem with my 910C...Everything was ok for first two weeks and problems started when I enabled LTE at my mobile operator. No matter what I do, I have huge battery drain like you said. I've also tried with disabling 4G/wifi/data/sync/airplane mode/removing apps... I even tried factory resetting 2-3 times and flashing stock rom via odin...Nothing helps...
I'm looking around on various note4 forums but I'm getting out of ideas...
I had an initial battery drain issue which ive managed to resolve. Took a few factory resets but for me it looked like the galaxy apps ap. Once you open it a single time it updates a few things and thats when i started to see wakelocks. Ive reset and avoided the galaxy apps completely and now wakelocks have gone. Might be a placebo but seems to work for me.
I have 2g,3g and lte enabled.
Oke i enabled 4g from the first time i used it so i don't think that is the problem.I was thinking about a factory reset but i'll wait with that untill i tested the new battery.
Will give a update tomorrow!
I had the same problem after one week of normal use. It was a hardware issue and the service center changed the phone board under warranty.
Well tried a brand new battery but still the same!Lose at least 10% every hour and i am not even touching the phone!!Sending it back for another one.
It's happened to me once but touch wood only once where I lost 70% overnight in airplane mode
Could be the media scanner? I was having media server and scanner drains until I installed a custom rom and disabled it.
I don't know what the hell is going on with my Note 4 (SM-N910F), but my battery is draining a lot faster then it ever has. A couple months ago i rooted my phablet, tried out two or three different custom ROMS (Omega was one of them), but my Note 4 got so hot it got into a bootloop as soon as I entered my PIN. I reflashed stock ROM and it was back to normal again, but lately it started to warn me for low battery (the 5% warning) and turn off itself in seconds even when i had 20-30% battery left. This didn't happen every day, but it was annoying. So i re-rooted and installed CM 12.1 thinking it was the 5.0.1 and 5.1.1 stock updates. The first night I charged it all night but only got 83% battery when I woke up 9-10h later. Today when I was scrolling FB with 35% battery left, the phone warned me about low battery and dropped to 5%. Is it possible that the battery drain is because the overheating could have caused some damage to the phone/battery? I tried calibrating the battery two times, did everything I could find on the net, but nothing helped. I would like to know if there could be something more than the battery that could cause this because I don't want to buy another one for nothing.
you could try to re-calibrate your battery, you can find a app for that on playstore.
is your phone still getting hot when your battery drain is high?
you could post an image of your battery stats from settings or better battery stats so we can see, why it's empty so fast
I already tried that two times, it did make the battery last a bit longer but the 35%-5% problem is still there. I'm new to XDA so I can't upload the screenshot but I can't see any app or activity that's draining the battery. I've done everything I could find in the forums (lower screen brightnes, turned off auto wake, even downloaded kernel adiutor and changed some settings a guy posted) but nothing has changed.. I'm just wondering if it's the battery that's the problem or something else so I don't fo out and give out money for a new battery if it won't help..
And yes, my phone is still getting hot when the battery is draining fast.. I do have an insurance that I could use but if it's just the battery then I can buy a new one. I forgot to mention that the phone gets pretty hot when I charge it, somewhere above the battery connectors. Eather that or the micro-USB connector, or even both at the same time.. The cable has turned yellow just under the connector so I don't know if it could be the charget that messed it up. This started before I even flashed a custom ROM.
Well I couldn't take it anymore and decided to downgrade my phone back to 4.4.4 which it came with. 9h on battery, Spotify was playing for 3h, played a little on Snes emulator, facebook, chrome, and I still jave 56% battery left. Seems to me that I was one of them who got the f*cked update for 5.0.1 and 5.1.1.. my phone is back to normal with speed, battery usage and heat. I'll let the battery drain completely today and see if it will turn off at 25-5% like it used to. The worst thing is that a game I used to play dosn't work on 4.4.4.. but it's still worth it!
Hi,
I have a Note 4 SM-N910C variant that is almost 3 years old.
Starting from 5 months ago the battery level would start dropping fast from 35% to 0% in like 2-3min after which the phone would turn off. If i took out the battery and insert it again, start the phone again it would show around 30% battery level. After a while it would start doing the same fast drops in battery level and so on.
I got a new battery, not OEM and now it doesnst do what i was facing above but it randomly turns off no matter if im doing something with heavy or no load on the device.
The turning off usually happens after the device goes bellow 50% battery level.
How can i test if all the components are ok other than the battery which seems to be faulty in my opinion.
I did order a new original OEM battery but it will take time to get to me.
I want to find out if the rest of the components are functioning without faults so i can decide whether i should get a new phone or not.
Please assist.
New battery
I know its not the same behavior, I have 2 note's. Mine is only a couple of months old while the one from my wife is build in 05/15. Her phone when we just received it would refuse to charge above 96%. Sure the phone would say 100% but as soon as you unplugged the charger it would drop straight to 96%. It did this on 3 different batteries, exactly the same behavior. All these batteries are OEM. When you plug it in it would go rapidly to 100%..
Anyway, I wiped the cache on that phone and since this it charges normally.
Been comparing the battery drain and both phones are using around 6 to 8% per night while on stby with wifi on.
Just try this, it may help you!
Thanks for the replies.
I did try wiping the cache and even did a factory reset.
I rooted the phone 2 days ago to try and recalibrate the battery but i didn't help.
I think the situation isn't degrading cause from today the phone is constantly hot and the cpu is running at around 48 celsius with 7-8% load.
I'll see what happens when the new battery arrives, maybe the phone is heating up cause of this maybe not. It's even eating the battery from 100% to 0 in 2h with no real load on the phone.
Do you guys think a benchmark program will force it to thermal shutdown if this is the issue.
I'm still trying to find out if only the battery is faulty or i have a dying phone.
To me you have 2 problems...a faulty battery and a (new) software problem on your phone.
Constant being warm with a cpu load tells me something on your phone is running all the time consuming your battery and causing your phone to heat up, unless it behaved the same before the factory reset and rooting?
You are rooted so try Wakelock detector for root to see which app (if any) is causing your phone to behave like this.
I will try wakelock to do its thing during the time i sleep. But if that doesnt help ill try a custom rom. Im not gonna factory restore and go back to stock rom. Gonna move away from that and see what happens.