[Q] S5 SM-900K voicemail number issues? - Galaxy S 5 Q&A, Help & Troubleshooting

Hello all,
I have an issue with this model where I am not able to change the voicemail number in the settings. When I go to Call -> Settings -> Supplementary service -> Inbox -> Voicemail, it automatically dials *88 instead of 123 that T-Mobile uses. Does anybody have the same issue or know of a way to fix it so I can edit it? When I dial 123, it definitely goes to my voicemail but I am unable to use the T-mobile visual voicemail or even get notifications when somebody leaves me a voicemail. I enjoy the phone a lot but this issue is definitely a deal breaker if I am unable to get this working. Please help and thank you!

Related

Uninstall / Fix Google Voice?

Ok so when i first got my N1 i remember seeing GV on the market, it didn't come stock. I downloaded it and while doing the setup you can decide to use it as your voicemail or not, i decided not to use it. No problems, still got my voicemail normally.
So i flashed cyanogen 5.0.4.1 the other day and now i notice that whenever i get voicemail it comes through google voice, i don't like this because now i can't use the t-mobile visual voicemail app i have. When i check for voicemail on that app now i get nothing, they're only on GV.
I've gone to Settings > Call Settings > Voicemail Service and checked the bubble for "My Carrier" thinking that would work, well, it didn't. I checked if i could disable it in the GV settings too and there's no option for it.
I've even gone to the marketplace to try and uninstall it but the uninstall option is greyed out, im guessing because GV comes stock now and is not a removable app.
Can anyone shed some light on how i can either get my normal voicemail working again or get rid of GV altogether?
Much appreciated
tl;dr version: i dont want google voice being my default voicemail, tried to disable it, didnt work, cant uninstall it. I want to get the old normal notifications for voicemail. Help please
Sorry for the double post, figured it out.
In case anyone else is having this problem, go to:
Settings > Call Settings > Call Forwarding
and click disable for:
"Forward when busy"
"Forward when unanswered"
"Forward when unreachable".
For some reason they will all have your google voice number enabled and when you click disable on them individually they revert to your carrier's voicemail number.

[Q] G2 Voicemail Icon

Anyone having trouble with a voice mail icon that won't clear from the notifications bar. Its driving me nuts trying to get rid of it. I don't even use t-mobile voice mail
ya i just connected to it and let it do it's thing. it went away after that. i use google voice so i don't use tmobile either.
so dial the voicemail number connect and let it set up. that's all it will go away.
Call yourself and leave a voice mail and delete and it'll go away.
I also have this problem. My G2 is setup with Google Voice as the voicemail. I have called myself multiple times to leave a voicemail and then called the voicemail and deleted the message, but the icon remains. There is no option to clear this icon in the notification bar. I have also done some reboots, including removing the battery since HTC doesnt do a full power down with its fastboot feature.
Has anyone found a way to remove the icon other than calling and leaving yourself a message? Is anyone else still suffering from this annoyance?
Wow, 2 minutes after posting I found my solution. Here it is for others:
1. Go to call settings and change the voice mail service to carrier
2. Hold the 1 key to dial voicemail (this should go send you to the T-mobile system). Delete any messages if neccessary
3. Icon should disappear during this call
4. Change back to google voice for voicemail.
5. Continue using your awesome G2 while others use older, crappier phones.
I use youmail but when I set my phone up for the first time, it gave me the same problem too but youmail changed the carrier default number so I had to manually add it back before I could get the notification to go away.
Found this out after 2 factory resets
Gotta make sure your carrier voicemail number is tmobile's 1805637::::::: number (you can google it)
Then you can forward back to gvoice or whatever it is you use.
Again, MAKE SURE YOU DEFAULT CARRIER NUMBER IS FOR TMOBILES!!
Sent from my T-Mobile G2 using XDA App
its annoying.
i didnt change anything. just diaed 123 and listen to t-mobiles vm settings. hang up and its gone.
ya this was driving me crazy all day! under settings/call/voicemail service just change it to "my carrier" then call yourself leave a msg. then delete it and then you can go back to settings and set it back to google voice so you can have transcribed voicemails!
JMcMoto said:
Wow, 2 minutes after posting I found my solution. Here it is for others:
1. Go to call settings and change the voice mail service to carrier
2. Hold the 1 key to dial voicemail (this should go send you to the T-mobile system). Delete any messages if neccessary
3. Icon should disappear during this call
4. Change back to google voice for voicemail.
5. Continue using your awesome G2 while others use older, crappier phones.
Click to expand...
Click to collapse
Yes, I had to figure this out the hard way myself. Change from google voice to standard voicemail... delete messages... change back.
I tried every suggestion in this thread but I still have the voicemail icon. Does anyone have any additional suggestions?
When I try to change my voicemail settings from GV to my carrier and leave myself a message, the notification comes from GV even though I already changed it to carrier settings. The problem persists after a reboot as well.
Got another phone? Pop in sim. Call voicemail. Or delete Google voice. Then call voicemail.
Sent from my T-Mobile G2 using telepathy and unicorn dust!
voicemail icon
once you go in and set up your t-mobile voicemail, the icon goes away, then you can change back to google voice if you like that better.

tried to set up google voice.. now i can't receive phone calls?

Google voice got stuck at reading settings.. Now everytime someone tries to call me it says the number has been disconnected. WTF?!?! I can delete the app but it still does it.. Anyone know how to fix this?
Have you tried going into your voicemail settings to see what's there? It is under the call settings in the settings menu. I have two options...my carrier (VZW) or Google Voice. Maybe try switching to My carrier and then back to GV?
Good luck!

Can't change the #1 Speed dial number

Hello all,
I have a Verizon Galaxy S5 on TING on the GSM network. It's rooted with Safe Strap installed.
My one and only problem right now is that I cannot edit the button #1 speed dial from *86 to anything else. It is interfering with my voicemail notifications.
I can add my own number to #2 and speed dial into and access voicemail just fine. I can go into the settings, edit #1 speed dial, change the *86 to whatever,and it says the change has been saved...but it isn't. It remains *86.
Any ideas on how I can edit this sucker? lol I have root, so I could crawl deep into a system file and edit it if need be.
Thanks in advance
I've been trying to figure this out too
i have an unlocked verizon s5 with simple mobile service
if i put in a verizon or tmobile sim card in, im able to edit the voicemail number and it saves, but when i stick my simple mobile sim in the phone it goes back to *86 (which is not simple mobiles vm number), it says it changed and saves but doesnt as the OP described
I tried looking through some files to see if its hard coded somewhere but was unable to find it
any help on this topic would be much appreciated
No one has any ideas or suggestions?
There must be some hack that can be done?
Update
I got my vmail number changed. I'm not sure how but it saved. All I really did was install Google voice then saved that as my voicemail service. I then dialed I think it was *72 for call forwarding then disabled it with *73 I then tried to switch back to my carrier vmail and it just hung on some loading icon. I forced closed opened settings again and my carrier vmail was selected. I tried going back to Google voice and if said failed forwarding. I then tried again. Same error. I then went and tried to change the voicemail number to a contact named voicemail with my number and sure enough it stuck even after a reboot and holding 1 on the dial pad now calls my voicemail instead of *86
I have the same problem. I tried to change it to T-Mobile's 123 to no avail. Any suggestions would be appreciated.
M37R01D said:
Update
I got my vmail number changed. I'm not sure how but it saved. All I really did was install Google voice then saved that as my voicemail service. I then dialed I think it was *72 for call forwarding then disabled it with *73 I then tried to switch back to my carrier vmail and it just hung on some loading icon. I forced closed opened settings again and my carrier vmail was selected. I tried going back to Google voice and if said failed forwarding. I then tried again. Same error. I then went and tried to change the voicemail number to a contact named voicemail with my number and sure enough it stuck even after a reboot and holding 1 on the dial pad now calls my voicemail instead of *86
Click to expand...
Click to collapse
Interesting. Congrats on getting lucky. I'll have to try this and mess around a bit this weekend if I have time.
I have the same issue.... I read somewhere you have to update to 5.1, it's just bug of the system. Maybe I am wrong, but anyway somewhere in files it should keep this *86 number.....
BUT when I put inactive sim-card from T-Mobile, I COULD change the number and COULD saved it, when switch again to Simple Mobile(my carrier), the problem came back... again *86
You will need to change in the Phone menu settings for Voicemail, not the voicemail contact. Go to the Phone screen, select menu and then Settings, go to Voicemail settings and update the Voicemail number to be *86,XXXXX# where XXXXX represents your VM password and Save.

Google Voicemail Not Working

For some reason my voicemails are not being sent to my google voice even though it shows that it is set up properly. Does anyone else have this issue? I am stock/rooted on att.
First check:
Phone -> Settings -> Call forwarding
and make sure your Google Voice number is listed under the 3 conditions. This is what sends the calls to GV. If your carrier number is there, try using the GV settings page on the web to turn it off, then turn it back on. If it still does not work, check with your carrier that "Call Forwarding" is supported on your plan. Many Pre-Paid plans do not support this.
Also check:
Phone -> Settings -> Voicemail
This is the number your phone calls when you press and hold 1 to dial your voicemail.
SpookyTunes said:
First check:
Phone -> Settings -> Call forwarding
and make sure your Google Voice number is listed under the 3 conditions. This is what sends the calls to GV. If your carrier number is there, try using the GV settings page on the web to turn it off, then turn it back on. If it still does not work, check with your carrier that "Call Forwarding" is supported on your plan. Many Pre-Paid plans do not support this.
Also check:
Phone -> Settings -> Voicemail
This is the number your phone calls when you press and hold 1 to dial your voicemail.
Click to expand...
Click to collapse
Yeah the call forwarding is not set up right. When attempting to change I get an error "unexpected response from the network." I know my plan supports this because I had it set up on my old phone. Looks like I will have to call customer support. Thanks for your help!

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