Database Users

Uninstall / Fix Google Voice?

Ok so when i first got my N1 i remember seeing GV on the market, it didn't come stock. I downloaded it and while doing the setup you can decide to use it as your voicemail or not, i decided not to use it. No problems, still got my voicemail normally.
So i flashed cyanogen 5.0.4.1 the other day and now i notice that whenever i get voicemail it comes through google voice, i don't like this because now i can't use the t-mobile visual voicemail app i have. When i check for voicemail on that app now i get nothing, they're only on GV.
I've gone to Settings > Call Settings > Voicemail Service and checked the bubble for "My Carrier" thinking that would work, well, it didn't. I checked if i could disable it in the GV settings too and there's no option for it.
I've even gone to the marketplace to try and uninstall it but the uninstall option is greyed out, im guessing because GV comes stock now and is not a removable app.
Can anyone shed some light on how i can either get my normal voicemail working again or get rid of GV altogether?
Much appreciated
tl;dr version: i dont want google voice being my default voicemail, tried to disable it, didnt work, cant uninstall it. I want to get the old normal notifications for voicemail. Help please

Sorry for the double post, figured it out.
In case anyone else is having this problem, go to:
Settings > Call Settings > Call Forwarding
and click disable for:
"Forward when busy"
"Forward when unanswered"
"Forward when unreachable".
For some reason they will all have your google voice number enabled and when you click disable on them individually they revert to your carrier's voicemail number.

voicemail notification

The voice mail notification is there but I have no voice mails. I have looked everywhere and cant find how to get rid of it. Can anyone help?

Guess I am alone on this I have deleted Google Voice, called my old voice mail number and made sure that there was nothing there, factory reset and wiped it. I have no clue how to clear this notification. This along with the left side of my touch screen being unresponsive might just have to take it back.

It's down to the carrier to clear it, not you.

Leave yourself a vm, then delete it... Bingo!
Sent from my SCH-I800 using XDA App

snoboard26 said:
The voice mail notification is there but I have no voice mails. I have looked everywhere and cant find how to get rid of it. Can anyone help?
Click to expand...
Click to collapse
I had the same problem. Soon as I got my phone, the voicemail icon appeared.
If you're using Google Voice, this is how I fixed it:
Change voicemail from Google Voice to My Carrier.
Settings > Call Settings > Voicemail Service
Stop Voicemail Forwarding:
Go to google.com/voice > Settings > Deactivate Google voicemail on this phone
(If you're with T-Mobile, it's: ##004#)
Then call your number and listen to your non-existing voicemail. Once you hung up, the notification should be gone.
You can change the setting back to normal (voicemail carrier and voicemail Forwarding).
To re-activate voicemail forwarding (for T-Mobile):
*004*1----------#
Replace dashes with your 10-digit Google Voice number.
Hope that helps.

rhca50 said:
Leave yourself a vm, then delete it... Bingo!
Sent from my SCH-I800 using XDA App
Click to expand...
Click to collapse
This is what I did when I got mine. I had the same problem.
Sent from my Nexus S using Tapatalk

I had this issues when I got my Nexus S, I had AT&T, Google Voice, then ported my number to T-Mobile. I had a Voicemail from 805 number (T-Mobile), took a while to properly port over. I tried all kinds of things, then after my AT&T SIM finally disabled, I turned off GV, called my own, left a voicemail, checked the voicemail and it fixed itself. Now back to GV for voicemails.

Thank you for all the suggestions I didnt get to read this till after I got home from work. I ended up taking my phone back and got a replacement. As soon as I popped my sim in the voicemail notification popped up. Same problem as before so I drove home. I called T-Mobile and switched to the new sim card that came with the phone. Called my voice mail hung up the notification is gone. So somehow my sim card was causing the error.

Google Voicemail problem

I use Google Voice for my voicemail. I have a colleague who does the same, with her Blackberry. We both are on Sprint.
Our calls aren't going to voicemail. I went into Google Voice on my desktop and see that my last voicemail was 12-23. I had my phone with me over the holidays and was on vacation for a week, so not getting a voicemail didn't really stand out.
When I try today, I get this message "We could not complete your call. Please try again."
Any ideas on where I can look before I give them a call? I am running Ultimate Droid and was sure if they would ask questions about my phone being rooted or instruct me to go to certain menus that may or may not be different.
I could get her to call later tonight if it is a Sprint thing but wanted to see if one of you smart folks might have a quick answer.
Thanks.

I also run UD2.5 and I have no problems using Google Voice as my voicemail provider. So you can probably rule out Sprint as being the problem.
You do need to make sure that Google Voice is set as your voicemail provider. Go into settings > Call Settings > Voicemail Service.
It should say Google Voice there. If it says My Carrier. That may be your problem.
If that says Google Voice, then you know you are least half way there. On your computer, log in to your google voice account, and click on settings in the top right corner. It should show your cell phone number as a forwarding number. Then to the right, it should say "deactivate Google Voicemail on this phone?"
If it says "Active Google voicemail on this phone?", then you haven't activated it yet. Click the hyperlink and it should give you a short code to dial on your phone to set up Gvoice as your VM provider.
If it says "deactivate" and you still aren't getting it to leave VM's. Then try clicking "deactivate", then activate again. It should walk you through the set up again.
Last but not least, you can check to see if it is initialized as your voicemail by calling your own cell phone number from your own phone. Gvoice should recognize this and take you into your Gvoice mailbox.
I hope at least one of those steps works. If not, you can try to PM me with your results, I don't know how much more I could help, but I don't mind if you do.

I really appreciate the help but no luck. Everything is showing like it is working but calls are still not going to google voice.
My GVoice Inbox is still showing all of my old messages (been using gvoice for about a year with no problems). Call Settings menu is showing google voice as the carrier.
The Voice app is working fine. I did go in and force stop it and cleared data to see if it would help. Doing that kicked me back through the setup process that I had already went through a few times.
I'm really hoping for an "Ah-ah" moment that makes me feel like an idiot...
Sent from my SPH-P100 using Tapatalk

J_Bone said:
I really appreciate the help but no luck. Everything is showing like it is working but calls are still not going to google voice.
My GVoice Inbox is still showing all of my old messages (been using gvoice for about a year with no problems). Call Settings menu is showing google voice as the carrier.
The Voice app is working fine. I did go in and force stop it and cleared data to see if it would help. Doing that kicked me back through the setup process that I had already went through a few times.
I'm really hoping for an "Ah-ah" moment that makes me feel like an idiot...
Sent from my SPH-P100 using Tapatalk
Click to expand...
Click to collapse
Did you actually try dialing the *28 followed by your google number just to reactivate conditional call forwarding?
Evo Sent

I will try that. It did give me a link to call during the activation that began with *28 but the rest of the number was not my google number.
Sent from my SPH-P100 using Tapatalk

Still no luck. Had my hopes up on that one.
I still get Sprint voicemail when I call myself and I get 'Call can not be completed as dialed' when I call from my wife's phone.
Sent from my SPH-P100 using Tapatalk

That's weird, so you did try it WITH your google number? I'm not sure why it would give you a different number. You also logged into google voice with the proper gmail address? If you go to settings in google voice does it show the proper phone numbers? Under "this phones number" is your cell number and under google number you see your actual google number? This is a really weird situation.
You can call Sprint and have them completely disable voicemail on your account but I don't think that will actually help.
Evo Sent

I did. I am not having much luck with Google this week. Can't purchase Root Explorer because Google checkout says my zip code is bad (apparently a known issue that only effects some merchants with some customers).
Anyway. When you call your google number from a different phone what SHOULD it do? From my wife's phone, it goes straight to my Inbox. That sound right? I have only used gvoice for voicemail and not a number I use for any calls, in or out.
Sent from my SPH-P100 using Tapatalk

It will only go right to the inbox if you have it set up that way. Of course calling your google number should go to Your inbox not your wifes, unless her account is the one it is associated with. Basically when somebody calls your google number it will ring whatever phones you have it set to forward to. If you have forwarding off then it will go straight to voicemail. If indeed calling your google number goes to your wifes inbox then her gmail address is the one associated with that account. Thus you will have to go into google voice app and log out with your gmail and log in with hers. If you need more help I can be found on yahoo chat under ifly4vamerica, might be easier to help you through this issue.

Its got to be something stupid.... Probably you didnt set something up right. I have 2 google voice numbers one for business.. and one for my voicemail...
I have Never had a problem unless I didn't
1. *28 google voice number ( have to do this after flashing anything or restoring anything)
2. Did not refresh the gv app on my phone. ( after flashing or restoring)
3. Make sure you gmail accts are synced... that way you will get a transcript of the vmail and a link to audio
Its gotta be a miss step somewhere.
I have no probs as long as i do all these things. I flash crap on my phone all the time.
2cents
tim

I have tried to start over a few times and each time I click Activate in the Settings menu it gives me a two step process: 1) Type this number from your cell phone *28{followed by a number that is NOT my Google number}. 2) Press Send.
This doesn't work. So I hit *38 to try and clear it back out (just in case).
I also get directed to that same *28 number when I go through the Call Settings>Voicemail>Voicemail Settings menu on my phone. It refers to it as a carrier configuration. I have GV selected as the carrier in the menu above.
I have also tried to use my Google number after the *28, which is apparently what you are supposed to do and yet again it doesn't work.
When you guys click activate on the GV Menu page does it suggest *28 with your g-number or something different?
What is really bugging me about this crap is that I have been using GV on multiple phones for more than a year (on the EVO since Aug) with no hiccups and it "breaks" out of the blue when I made no other changes to my phone or service.
I did try Sprint last night and the rep there said he fixed it but when I got off the phone and tested it, same result and I decided to go to bed as I value my TV and I was about to throw my phone through it. Gonna try and see if a different rep know more.
Thanks again for all the suggestions.

Update
Still a little confused here but now have it working. Still interested in the 'Why' side of things in case it were to happen again. Was on with a Sprint rep, for over an hour, who seemed to know his stuff and was a GV user himself.
My tries last night were from home where I use an Airrave (older model) for coverage. My tries this morning while talking to him were from my office where the signal is bad. On a couple of occasions I got connected to Verizon. There wasn't a roaming icon on my phone. Maybe Ultimate Droid doesn't show the icon? Not sure there.
He felt like the issue was connecting with Sprint and said that while the Airrave SHOULD work it could still be part of the problem. We finally stopped and he recommended I go to a Service Center, where we would be guaranteed to have good coverage and try again.
After we hung up, I downloaded the Stock 3.70 Rom and wiped everything (data x 3, cache and davlik) and flashed the new stock Rom. I wasn't expecting much as it smelled like a system thing with forwarding calls from Sprint to Google.
In Menu>Settings>Call>Voicemail Service I noticed I no longer had the option to choose Google Voice. I downloaded the GV app. I then went outside, stood on one leg with my socks off and my shirt unbuttoned to make sure I had a good signal, and followed the app's suggested setup, which included the *28 with the number that is NOT my GV number. Now it works.
Should I be worried about restoring my nand backup I did before the wipe? I'm thinking no but I also didn't think the reflash of the Stock would work. I am guessing the unawared roaming was prbly the biggest culprit.
Sorry for the length. Just trying to get all in here in case someone else has a similar issue.

[GUIDE] How to get "classic" google visual vm back after sprint integration

Ok so I orginally thought the idea of GV integration with sprint was awesome...after fiddling with it. I was very disappointed.
The problems I had with it were...I dont want to use my GV number as my primary. I dont want to change my GV number to my cell number. Each option had issues that I felt needed to be addressed. Changing my GV number to my cell made it to where txt would be comming into my phone via gv app. Yes there is a work around but ita annoying and I dont want my text stored on line. I also didnt want to change my gv number, this to me sounds like it could be a bad idea at some point in time, and cause other issues. So I set out how to get classic google voice back with the new app that will not let you just use it for vm heres how i did it, now I know this affects the Nexus S 4G with the version of GV they include...however the market version does seem to be different.
Option 1 (For Rooted Phones)
1) Use Titanium backup or some other root explorer to delete the stock voice apk, then reboot recovery and wipe dalvik
2) Once back inside the rom download voice from the market as that version doesnt seem to suffer from the ****ty options that are stock on the phone
Option 2 (The proper way for rooted and non rooted phones)
1) Launch GV app on phone, and sign in, when it ask choose to change your gv number to your cell number.
2) Get annoyed and go get a shot of vodka, and wait about 15 minutes (honestly because you wont be able to change it back for at least 15 minutes.)
3) Login to gv on the web (voice.google.com)
4) once in there click the gear, and pick voice settings. Under the phone area choose to disable the sprint port number (your google voice number). It will disable and revert back to your old gv number
5) Where you mobile number is at you should see enable google voice mail for this line. Click that, and follow the instructions.
6) Click on voice mail and text uncheck email message and send sms.
7) on your phone open gv, goto more then settings make sure it says. Making calls do not use gv to make calls. make sure this phones number is your actual mobile number adjust sync options as you wish and make sure My gv number is indeed your gv number.
8) DO NOT SIGN OUT OF THE APP (Im not sure what will happen but my guess is it will break)
9) Edit your voice mail settings under call settings and change your vm settings to GV from "My Carrier" and make sure your GV number is in there.
Options: Now if you dont want to use the gv app at all you can have gv send you an sms or an email instead or manually check your voice mail by phone.
Enjoy

I kinda did this a different way but not as elegant. I used root manager to remove google voice. I might have used root manager to remove the data too but I can't recall. I rebooted. Then I tried downloading google voice again. I think it installed. I tried running it and there was a problem. I uninstalled it. Then installed it again. That must have flushed out all the references to the program that I missed. Ran the program, signed in, chose let me choose to use google voice for every call. Then I clicked the link for conditional call forwarding and hit send. It's *28(google voice number with area code) then send. After that I hit back until I got back to the gv setup. I chose skip then next then I think I was done. It's working now the old way. Separate numbers and google voice for voicemail.

zikronix said:
Changing my GV number to my cell made it to where txt would be comming into my phone via gv app. Yes there is a work around but ita annoying and I dont want my text stored on line.
Click to expand...
Click to collapse
Can you explain what this workaround is? I'm not too thrilled with how the GV app handles SMS either.

The most annoying thing about this is the app options seems useless for configuration purposes. You really have to configure this through the web to work right.
After I first set it up and tested a voice mail I got
An email, an MMS, and a notification bar alert from GVM app itself even though in the app I had the first two disabled.. Finally got it down to just a notification bar alert from the GVM app only after configuring through the web. It's stupid that by default it lets you know THREE different ways you have a damn voice mail.

I love it!
My texts come to my phone just as they are supposed to and since I turned off notifications in GV app I don't get notifications in the app. I get emails and texts telling me of voice messages just like before. Yes the app still receives text messages and stores them online, but I see this as a plus since txt is mainly how I communicate and my job has me working in a lot of places with internet access but no cell coverage. win win in my book.
To get texts sent to your phone you have to check the little box in your settings that says "Receive text messages on this phone (mobile phones only)"
It took me a while to messing around to get everything set up, but I'm liking it now.

I use option 2 (GV number in place of cell number). It works flawlessly. I have had no issues. For me this was easy because I made people use my GV # as my primary number years ago. It just takes a little time an patience getting all your friends and family to use the GV #, but once its done its the best move you'll ever make.

dkratter14 said:
Can you explain what this workaround is? I'm not too thrilled with how the GV app handles SMS either.
Click to expand...
Click to collapse
I second that.

Blackhawk163 said:
I second that.
Click to expand...
Click to collapse
It doesn't have to handle sms. Check that little checkbox and the sms will be delivered to your phone like they were before. Then go into GV app and turn off notifications.

Nice guide. Well since my Nexus is stock and I couldn't stand how broken gv and sprint are together I wanted it to go back to go it was.
That is to say, texts and voicemails come through notifications by the Google voice app and texts sent to my mobile number come through the default messaging app. That's how its supposed to be.
It's quite easy to do, in settings for Google voice in your phone turn off all notifications and inbox synchronization. Basically nothing should be checked. Then in the web go to your Google voice settings and under phones next to your mobile number click on "disable Google voice on your sprint phone".
That should make everything normal again. Hope that helps. I don't see the point of what sprint and Google were trying to do here. The Google voice app works just fine the way it is. Don't mess with a good thing.
Sent from my Nexus S 4G using XDA Premium App

eagercrow said:
It doesn't have to handle sms. Check that little checkbox and the sms will be delivered to your phone like they were before. Then go into GV app and turn off notifications.
Click to expand...
Click to collapse
I think the folks asking, like myself, are looking for slightly more detail.
After rooting around for the setting mentioned I found it.
1. Log in to Google Voice online
2. Click on the little gear in the upper right hand corner to access Options
3. Click on Voice Settings
4. On the Phones tab under "Forward calls to" click on the Edit button for your Google Voice enabled mobile phone
5. Where it says "Text Settings" check the box for "Receive text messages on this phone (mobile phones only)"
This should send texts to your phones SMS app rather than through the Google Voice app.
Hope this saves others some time searching.

My biggest pet peeves were:
1. Incoming messages from the same sender would sometimes create multiple threads inside of Google Voice.
2. SMS messages received from contacts that were not stored in Google account (i.e. corporate account) would commonly show up from a telephone number versus a name.
3. SMS messages initiated from Google Voice would not show up as threads until they were responded to.
4. Messaging application was rendered useless bloatware.
5. I don't want/need Google Voice to archive 300 - 500 text messages a day.

The entire thing is a cluster____.... I've never quite seen something so utterly stupidly organized and launched like this..
How long does it take it so when someone calls my number they hear my Sprint voicemail message instead? I just called my number and it's still going to the Google voice system. It's not activated just checked as my mobile phone but NOT intergrated anymore.

styckx said:
The entire thing is a cluster____.... I've never quite seen something so utterly stupidly organized and launched like this..
How long does it take it so when someone calls my number they hear my Sprint voicemail message instead? I just called my number and it's still going to the Google voice system.
Click to expand...
Click to collapse
Dial *38 to disable forwarding.

OregonLAN said:
Dial *38 to disable forwarding.
Click to expand...
Click to collapse
There we go! That did it.. Thank you..

shardinite said:
I think the folks asking, like myself, are looking for slightly more detail.
After rooting around for the setting mentioned I found it.
1. Log in to Google Voice online
2. Click on the little gear in the upper right hand corner to access Options
3. Click on Voice Settings
4. On the Phones tab under "Forward calls to" click on the Edit button for your Google Voice enabled mobile phone
5. Where it says "Text Settings" check the box for "Receive text messages on this phone (mobile phones only)"
This should send texts to your phones SMS app rather than through the Google Voice app.
Hope this saves others some time searching.
Click to expand...
Click to collapse
Brotha -I was about to go insane out of my mind -and then I read this. Thanks. I thought I looked at every possible setting -but there is always a button that eludes you.
Then I had to stop the double notifications bc I was getting my text message on my phone and my text in google voice. So on my phone in GV settings I Un-checked "Inbox notifications"
I was really excited about GV integration - now I wish that Sprint would have left it alone. It really is a big mess to get it to do what you want.

thepolishguy said:
Brotha -I was about to go insane out of my mind -and then I read this. Thanks. I thought I looked at every possible setting -but there is always a button that eludes you.
Then I had to stop the double notifications bc I was getting my text message on my phone and my text in google voice. So on my phone in GV settings I Un-checked "Inbox notifications"
I was really excited about GV integration - now I wish that Sprint would have left it alone. It really is a big mess to get it to do what you want.
Click to expand...
Click to collapse
Thanks for the info, this is exactly what I was looking for.

I hope Sprint and Google work something out with this.. If XDA members are scratching their heads how to make this work like they want imagine how a regular novice user must feel.
The Sprint/Google intergration and its current method of "configuring" (ie dice rolling) reminds of some half assed business solution some unknown outside firm was paid to write.

I didn't have to root or uninstall. Just download google voice from the market and let it overwrite the existing installation.
Sent from my Nexus S 4G using Tapatalk

mlr_90 said:
I didn't have to root or uninstall. Just download google voice from the market and let it overwrite the existing installation.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
This worked for me also (unrooted), but I updated before I ever opened voice. Does it work after the fact
Sent from my Nexus S 4G using XDA App

Yeah I just plain old updated and the settings went back to the old ones.

voicemail notification stuck in status bar

Hey for some reason i have two voicemails stuck in the status bar. they will not go away, when i click to listen to them it goes to a voice mail then says invalid and some numbers and hangs up. is there any way i can get them out of my status bar. i have fully wiped my phone and installed a new rom and they still appeared back in my status bar.
thanks

Did you ever switch over to Google Voice for voicemail? Sprint has a bug with voicemail that prevents you from listening to voicemail once you switch to Google Voice and then stop using it. Either check your Google voice settings and reenable voicemail there, or call Sprint and ask them to switch you back to their voicemail service.
Sent from my Nexus S 4G using Tapatalk

i recently got my nexus, and tried using sprint visual voice mail, and it didnt work, so i deleted it. and then that message got stuck up there and now i recently set up google voice, but its still suck idk what is going on with it.

I have an answer for you so please hit the thank you if this helps because I had this problem. Deactivate google voice for a minute and then dial your full phone number. (NO SHORT CUTS like holding 1 or *86)
This allows you to set up your sprint vm so you can delete the message. Once deleted hurry nd set up google voice.
Good luck!

yea, how do i deactivate it? i tried signing out and then calling my number but it went to the google voice thing again saying i had no messages...

Sign into gv and click on settings. Then deactivate your account

um thats not an option, it has sign out, which i did...but when i called it still went to the gv still for some reason...im not sure what to do...even before i signed up for gv the vm notifications were stuck in the bar

Try from your computer

hey, it worked, thanks so much!

No problem! Glad i could help! Enjoy!