Failed update to OTA Kitkat - Droid RAZR M Q&A, Help & Troubleshooting

Hello,
New to xda-developer forum, but was hoping I could get some help.
I have a Droid Razr M, that has had the boot loader unlocked, but not rooted anymore, after getting an update prior to kitkat. If I remember correctly I was able to get previous updates with no issues with the boot loader unlocked. Today I heard that kitkat was out for my device, so I went into settings to check for a system update and I was offered to update to 4.4.2 (Kitkat). So I went ahead and did it.
However, the problems lies now that It is stick in a boot loop, with the "WARNING BOOTLOADER UNLOCKED" message that I always got after unlocking it. I noticed after the update the boot was taking a really like time, but then I noticed it would **** off and god right back to that same message. Knew something wasn't right, Itll shut down and reboot the that screen multiple times. I first tried clearing the cache partition. Nothing. Tried resetting/wiping, that also didnt fix it.
Some help would be greatly appreciated here.
If you need more information I can try my best.
Thank you!

So I just flashed back to stock 4.0.4 ROM with RDS Lite. Trying the OTA Kitkat update again, and now its just stuck at a black screen. I had it plugged into the charger as it was updating so its not dead. I cannot get it to reboot.

Related

Phone bricked after Orange UK Gingerbread OTA update?

Hi,
Ive already looked around the forum but cannot find an answer to my question.
I know my phone is not totally bricked, I understand there are probably ways of plugging it into a PC to force an update but i downloaded the OTA update that popped up on my phone last night. As I understand it is meant to update and keep all of your apps and saved data, which I chose to do instead of wiping anything with a manual update to save all the hassle.
The phone was rooted on froyo 2.2.2 orange uk rom but apart from that there were no other mods to the OS.
The phone came up with the "power off" message and now sticks on the black Motorola screen showing
"Failed to boot 2
starting rsd mode"
I can pull the battery out and the phone turns on for about 20 seconds, and I can use the OS in this time but then the "powering off" message comes back up
and it goes back to the error message on the splash screen.
Is there a way I can stop this OTA update from powering off my phone and getting stuck in this loop or do i have to wipe the phone and flash an sbf file?
Can you point me to the sbf file for the new orange gingerbread rom?
Thanks
ryan
Anyone?
When i turn phone on it works for about 20-30 seconds, before it restarts into the splash screen. It seems as if the phone is running some sort of script to continue with the upgrade but when it reboots it cant continue or something...
The OTA update didnt even start flashing, it just downloaded, then i clicked "install now" and it just rebooted to the error.
If i cant fix it easily, can I use RSDLite and an SBF file to go back to stock? Or can you only do this on an unlocked bootloader?
My bootloader is still stock. The only thing I did when I got the phone was root it so that I could install certain apps.
PLEASE HELP!
Link to Orange UK GB SBF is in Atrix 4G Android Dev forum in the Atrix Firmwares Superthread..page 25ish.
I RSDLited this SBF onto my Atrix (unlocked bootloader running Alien #4) with no problems.
This same route may be your only option...not sure about recovery of your apps etc..I have everything backed up via Blur, Google account and Titanium Pro, so no concern for me there.
FYI, this new rom seems to have little Orange bloat and runs great for me in stock form...just rooted...and battery life is very respectable.

[Q] Boot loop issue - at&t Android 2.3.6

Hi,
I have dropped my phone few weeks back and cracked the screen. Still it was in working condition and every thing seemed working fine. But during the last few weeks my phone has received the OTA updates and now it is on Android 2.3.6. Now my phone is rebooting on it own. If I try to reboot it never reboots. When I try to reboot in 'Android Reboot with No BP' option, it reboots and every thing seems working fine but in few minutes it starts rebooting again on its own. Not sure when I dropped the phone it got some hardware damage or the OTA updates causing this reboot issue.
When I tried to boot up using 'Boot Android (no BP)' option it at least boots up and shows me Motoblur log in screen but again with in few seconds it goes back to boot up mode. Some times it stays for 5 to 10 minutes but never stays there more than 10 minutes and it goes back to boot loop.
I have unlocked my Atrix using Automatic boot loader tool. Did not help. Tried to flash with Motorola .SBF files both 2.3.4 and 2.3.6, no luck either. Did the factory reset, wipe out the cache etc....no luck.
I have even tried to install custom ROM (NottachTrix 4G), that didn't help either.
I am thinking it might have caused by Android 2.3.6 updates. So I want to try to flash it with a custom ROM which is built on 2.3.4 or lower but afraid to do that thinking I might hard brick my phone.
Any help is greatly appreciated.
Thanks,
GPR789GPR
Well, unfortunately with the screen cracked, you can't return to Motorola. I had a goof with my Atrix when I first got it because I accidentally did a SBF flash to the wrong version and it bricked the phone and fried the motherboard and Motorola replaced it because I said the Gingerbread update messed it up. Ha.
Anyways, since returning to Moto is not an option for you, I would just go ahead and try to install a custom ROM, maybe try Neutrino ROM 2.2 or 2.5?
Do you have ROMRacer Recovery or CWM Recovery installed? Will it let you get into it? If so, put a custom ROM on your SD card, do a wipe data and cache and install it.
I'm no expert, but I have noticed no one else replied and just trying to help.
Hope all works out for you!
Boot loop issue - at&t Android 2.3.6
Thanks andreww88 for your reply. I read in one of the forums that once the phone is updated with 2.3.6 don't try to go back to older versions especially lower than 2.3.4. That would make the phone to be hard bricked. That is why I didn't try any other ROM other than NottachTrix 4G because it is built on 2.3.6. I could be wrong. That is why I need some guidance to try any other custom ROM.
i had the same issue. What i did was get the Atrix Fastool and whipe the phone. Then i extracted the sbf for 141 and then flashed 59 60 and 61 smg files from fastboot. After that everything worked properly. To then unlock my bootloader i used the flashing script and i was set. This is recoverable not easy but you can recover.
Thanks Moneyman1978 for your reply. Can you be more detail what you did to resolve this issue. Can you send me the links or point me to Fastool and 141 .SBF file also SMG files. Thanks again.
gpr789gpr said:
Hi,
I have dropped my phone few weeks back and cracked the screen. Still it was in working condition and every thing seemed working fine. But during the last few weeks my phone has received the OTA updates and now it is on Android 2.3.6. Now my phone is rebooting on it own. If I try to reboot it never reboots. When I try to reboot in 'Android Reboot with No BP' option, it reboots and every thing seems working fine but in few minutes it starts rebooting again on its own. Not sure when I dropped the phone it got some hardware damage or the OTA updates causing this reboot issue.
When I tried to boot up using 'Boot Android (no BP)' option it at least boots up and shows me Motoblur log in screen but again with in few seconds it goes back to boot up mode. Some times it stays for 5 to 10 minutes but never stays there more than 10 minutes and it goes back to boot loop.
I have unlocked my Atrix using Automatic boot loader tool. Did not help. Tried to flash with Motorola .SBF files both 2.3.4 and 2.3.6, no luck either. Did the factory reset, wipe out the cache etc....no luck.
I have even tried to install custom ROM (NottachTrix 4G), that didn't help either.
I am thinking it might have caused by Android 2.3.6 updates. So I want to try to flash it with a custom ROM which is built on 2.3.4 or lower but afraid to do that thinking I might hard brick my phone.
Any help is greatly appreciated.
Thanks,
GPR789GPR
Click to expand...
Click to collapse
Well, I had a similar issue. I did the 4.5.141 (OS 2.3.6) OTA update and then it would just bootloop. I'm on stock, rooted, locked BL. I then ran the OTA update again via recovery and that didn't help. I then did a full factory reset, then update via recovery and still didn't fix anything (good thing I had TiBu backup). After calling AT&T they finally admitted that Moto recalled the 4.5.141 build update since there was WIDESPREAD boot-loop issues with many Atrix users. Great.
They're sending me a new phone. Luckily, mine is in good condition.
Any one please have any suggestions for me. Do you think it is a hardware issue or can it be fixed by fixing the software??? Any help is appreciated.
If any of you has any ideas about how to fix this issue I would appreciate if you can share it here.

[Q] Lost root but not unlocked BL after .78 update. How can I root again?

I could really use some help here. Hang with me as I explain what I've done and what's happening.
About a month ago, I checked for OTA update. .78 showed up, but, before installing, I went online to see that the new update didn't jive with rooted and BL unlocked Razr Ms. So....I've basically been hitting "remind me later", twice a day, since then. So my alarm goes off this morning and, in my foggy eyed and foggy head state, I hit install update while trying to turn the alarm off.
Obviously, I lost root but BL is still unlocked. Thinking it would be easy to reroot, I uninstalled the superuser app that I got when I rooted with motochopper. Well I tried to reroot with no luck. I run the bat file and it gets here and progresses no further. *daemon started successfully*
When I try to boot into recovery I just get the android guy, on his back, with the red triangle over him. My recovery was TWRP 2.6, IIRC.
Any help would be greatly appreciated.
jabo052 said:
I could really use some help here. Hang with me as I explain what I've done and what's happening.
About a month ago, I checked for OTA update. .78 showed up, but, before installing, I went online to see that the new update didn't jive with rooted and BL unlocked Razr Ms. So....I've basically been hitting "remind me later", twice a day, since then. So my alarm goes off this morning and, in my foggy eyed and foggy head state, I hit install update while trying to turn the alarm off.
Obviously, I lost root but BL is still unlocked. Thinking it would be easy to reroot, I uninstalled the superuser app that I got when I rooted with motochopper. Well I tried to reroot with no luck. I run the bat file and it gets here and progresses no further. *daemon started successfully*
When I try to boot into recovery I just get the android guy, on his back, with the red triangle over him. My recovery was TWRP 2.6, IIRC.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
someone asked the same question you did (after yours): http://forum.xda-developers.com/showthread.php?t=2419648

Nexus 4 Will Not Boot - Whatever Image is loaded

Hello,
I appreciate there are a huge number of similar questions on this forum, but I have read a lot of them and cannot find a solution to the problem I have with my wife's Nexus 4. Hoping someone will be able to help...
Standard Nexus 4 8GB, running 4.3 OTA on Vodafone UK. Not rooted, unlocked, hacked or anything.
Yesterday it failed to make calls or pick up a network, so my wife shut it down and restarted it; since then it would not get past the X boot logo.
Tried the factory reset / cache wipe steps, many times to no avail.
Let the battery run down overnight, no change this morning.
Sideloaded the OTA from 4.3. to 4.4, accepted the code but would not boot, initially stuck at "Starting Apps" after optimising apps, then after reset stuck at 4.4 Circles logo.
Installed 4.4.2 via fastboot, after unlocked the bootloader, again installed OK but would not boot, as above.
Re-installed 4.3 via fastboot, as above, will not boot.
Now currently gone back to 4.4.2 factory image, still will not boot - sits on the circles boot logo for ever.
I am sure I have tried several different iterations to the above, the furthest I have got it "Starting Apps" screen, most common is X or Circles.
Anything else I can try before giving up?
Thanks in advance.
meepm33p said:
Hello,
I appreciate there are a huge number of similar questions on this forum, but I have read a lot of them and cannot find a solution to the problem I have with my wife's Nexus 4. Hoping someone will be able to help...
Standard Nexus 4 8GB, running 4.3 OTA on Vodafone UK. Not rooted, unlocked, hacked or anything.
Yesterday it failed to make calls or pick up a network, so my wife shut it down and restarted it; since then it would not get past the X boot logo.
Tried the factory reset / cache wipe steps, many times to no avail.
Let the battery run down overnight, no change this morning.
Sideloaded the OTA from 4.3. to 4.4, accepted the code but would not boot, initially stuck at "Starting Apps" after optimising apps, then after reset stuck at 4.4 Circles logo.
Installed 4.4.2 via fastboot, after unlocked the bootloader, again installed OK but would not boot, as above.
Re-installed 4.3 via fastboot, as above, will not boot.
Now currently gone back to 4.4.2 factory image, still will not boot - sits on the circles boot logo for ever.
I am sure I have tried several different iterations to the above, the furthest I have got it "Starting Apps" screen, most common is X or Circles.
Anything else I can try before giving up?
Thanks in advance.
Click to expand...
Click to collapse
Hmm heard of such issues in the past where nexus wont boot with 4.3 or 4.4 !! I dont know the exact reason of the problem but what I do know is a solution for the same !!
Download the Factory Image for 4.2 Jelly Bean and fastboot the same !! Mostly youll get back your phone in the working state albeit without being able to upgrade to 4.3 or 4.4 !! Have a good day ahead !! :good:
Hi,
Thanks for the reply - I have just reloaded 4.2.2 from scratch and it is working. I then tried the OTA 4.3 upgrade and it failed, as before "starting apps" for ever, reset never boots.
Returning to 4.2.2 worked again.
What is strange is that this handset worked with 4.3 for 3 or 4 weeks before the restart yesterday...
I also tried 4.3 with .48 radio but that still failed to boot.
Hopefully someone else has a clever idea or some information around how/why this occurs, as beyond there being an underlying hardware fault (all sensors seem with androsensor) it is not logical.
Thanks.

Motorola update , stuck at TWRP. Will tip for help!

Hi ,
to make a long story short, my phone is stuck at the TWRP screen, since today I installed the new Motorola update to Nougat. After researching the problem some threads suggested to delete the Motorola update file, but I cannot find this file or what its name is?
Any help appreciated and willing to tip to help me restore phone urgently as need it to go out.
Longer story:
My friend helped me root the phone in the first place because after about every 2 months of usage it would come to a crawl it was so slow. And he did warn me not to install updates, but I mistakenly thought that meant major updates not releases. So yesterday the first time I installed the update, the phone got stuck at TWRP. I couldnt find any way to revive the phone, so I went through the process of using Recovery bootloader to factory reset. Reinstalled all my apps, configured everything, which takes hours as i'm very particular about my setup. And then ran root checker which said "your phone is NOT rooted". So my friend had suggested once its backup and running to install the update as it would be ok. Well I did and it is isnt. It's stuck back at TWRP again.

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