Phone bricked after Orange UK Gingerbread OTA update? - Atrix 4G General

Hi,
Ive already looked around the forum but cannot find an answer to my question.
I know my phone is not totally bricked, I understand there are probably ways of plugging it into a PC to force an update but i downloaded the OTA update that popped up on my phone last night. As I understand it is meant to update and keep all of your apps and saved data, which I chose to do instead of wiping anything with a manual update to save all the hassle.
The phone was rooted on froyo 2.2.2 orange uk rom but apart from that there were no other mods to the OS.
The phone came up with the "power off" message and now sticks on the black Motorola screen showing
"Failed to boot 2
starting rsd mode"
I can pull the battery out and the phone turns on for about 20 seconds, and I can use the OS in this time but then the "powering off" message comes back up
and it goes back to the error message on the splash screen.
Is there a way I can stop this OTA update from powering off my phone and getting stuck in this loop or do i have to wipe the phone and flash an sbf file?
Can you point me to the sbf file for the new orange gingerbread rom?
Thanks
ryan

Anyone?
When i turn phone on it works for about 20-30 seconds, before it restarts into the splash screen. It seems as if the phone is running some sort of script to continue with the upgrade but when it reboots it cant continue or something...
The OTA update didnt even start flashing, it just downloaded, then i clicked "install now" and it just rebooted to the error.
If i cant fix it easily, can I use RSDLite and an SBF file to go back to stock? Or can you only do this on an unlocked bootloader?
My bootloader is still stock. The only thing I did when I got the phone was root it so that I could install certain apps.
PLEASE HELP!

Link to Orange UK GB SBF is in Atrix 4G Android Dev forum in the Atrix Firmwares Superthread..page 25ish.
I RSDLited this SBF onto my Atrix (unlocked bootloader running Alien #4) with no problems.
This same route may be your only option...not sure about recovery of your apps etc..I have everything backed up via Blur, Google account and Titanium Pro, so no concern for me there.
FYI, this new rom seems to have little Orange bloat and runs great for me in stock form...just rooted...and battery life is very respectable.

Related

[Q] Phone "stuck" on Motorola Logo

I'm having a problem with my Droid X using the 2.2 Froyo update. My phone was rooted using 2.1 when I updated to 2.2 and I started getting this problem. If my phone turns off then when it tries to turn back on it will get "stuck" at the Motorola logo screen. I say "stuck" because I discovered I can still use my phone, I can unlock it, open things, turn it off, it works except it only shows the boot up screen. I can get around this by leaving my battery out for several minutes, then it will boot up fine. I've already tried several things to fix my phone but nothing has worked. What I've tried so far:
Unrooting my phone
Rerooting my phone
flashing a "stock" 2.2 SBF
reset to factory defaults
I'm out of ideas except for trying to get my phone replaced by Verizon. So my question is what's left for me to try? Otherwise, will I be able to return my phone to verizon despite it being rooted at one point? Thanks in advance if anyone can help me out here.
EDIT: I noticed my phone didn't have this problem if my SD card was removed, so I tried reformatting it but that hasn't solved anything either...
Have you tried the 2.2.1 leak? This gives you a new kernel and bootloader.
Stoogie said:
I'm having a problem with my Droid X using the 2.2 Froyo update. My phone was rooted using 2.1 when I updated to 2.2 and I started getting this problem. If my phone turns off then when it tries to turn back on it will get "stuck" at the Motorola logo screen. I say "stuck" because I discovered I can still use my phone, I can unlock it, open things, turn it off, it works except it only shows the boot up screen. I can get around this by leaving my battery out for several minutes, then it will boot up fine. I've already tried several things to fix my phone but nothing has worked. What I've tried so far:
Unrooting my phone
Rerooting my phone
flashing a "stock" 2.2 SBF
reset to factory defaults
I'm out of ideas except for trying to get my phone replaced by Verizon. So my question is what's left for me to try? Otherwise, will I be able to return my phone to verizon despite it being rooted at one point? Thanks in advance if anyone can help me out here.
EDIT: I noticed my phone didn't have this problem if my SD card was removed, so I tried reformatting it but that hasn't solved anything either...
Click to expand...
Click to collapse
If the phone is not rooted when you take it into the Verizon store then you will be fine. I would ensure that any traces of root have been removed from the SD card (apps that require root, etc). As long as the phone is stock when they see it then it will be fine. I have had to do this several times with roms and root access.
Can't you just SBF it? I'm fairly new to the X but I've had to SBF rescue my D1 and D2 multiple times.
OOOPS didn't read the SBF part...
If it is still hosed after an SBF install I would guess that you have a hardware issue and need to replace the phone.
Stoogie said:
I'm having a problem with my Droid X using the 2.2 Froyo update. My phone was rooted using 2.1 when I updated to 2.2 and I started getting this problem. If my phone turns off then when it tries to turn back on it will get "stuck" at the Motorola logo screen. I say "stuck" because I discovered I can still use my phone, I can unlock it, open things, turn it off, it works except it only shows the boot up screen. I can get around this by leaving my battery out for several minutes, then it will boot up fine. I've already tried several things to fix my phone but nothing has worked. What I've tried so far:
Unrooting my phone
Rerooting my phone
flashing a "stock" 2.2 SBF
reset to factory defaults
I'm out of ideas except for trying to get my phone replaced by Verizon. So my question is what's left for me to try? Otherwise, will I be able to return my phone to verizon despite it being rooted at one point? Thanks in advance if anyone can help me out here.
EDIT: I noticed my phone didn't have this problem if my SD card was removed, so I tried reformatting it but that hasn't solved anything either...
Click to expand...
Click to collapse
It's a known issue with 2.3.15. gmanapps, the guy that created the hdmi app in the market said it was the video driver not loading up in time because of some code changes Motorola made; but supposedly it's fixed in 2.2.1. I suggest you don't upgrade to 2.2.1 until there is a full sbf.
I get stuck on the "M" logo 7 times out of 10 after every reboot; I just hold the power button down until the pop-up window comes up (of course I can't see it) and guess where the shutdown press is on the screen to power off the phone, and then power on again after a minute or two. This trick usually works.
Check it out here:
https://supportforums.motorola.com/message/256095#256095

Tried to install CM7 - now I can't get anywhere.

Hi all,
I'm having a little problem. I have researched but everything I've found leads me back to square one...
So I followed this guide to installing CM7 on my M2. Please note that I have in the past successfully rooted my phone, installed the Argenstone ROM and one other basic Great Britain Rom. So I'm not a total nub. However at this stage I have a phone that's is useless to me...
My phone is rooted. I have Droid2Bootstapper installed and I managed to get the CWM 3.X installed. I downloaded the all-in-one.zip file from the CM7 ROM thread (the zip is actually called EndlessCM7-110901-nightly_build.zip - hope that's not an issue?)
I booted into CWM and applied the EndlessCM7-110901-nightly_build.zip and after (without a reboot) wiped everything (I had backed it up previously).
I rebooted the phone and...well I get the Google logo with the Motorola M and the Cyanogen bot as the 2 'O' characters. Then after a while a 3D rotating 'square' and the android writing and logo 'shimmering' in and out but that just goes on forever. I left it for an hour at one point and just gave up.
Now I can't even get past the Google logo. I've tried restoring my previous back up but that won't work either. I can't boot into the OS to actually use RSD lite to flash a known working ROM over the top.
When the LED turns blue and I hit the volume key it displays "Android BootMenu <v1.0.3>" which is different to the CWM 3.X that I was getting prior to applying the EndlessCM7-110901-nightly_build.zip file.
From here I can select to recover the last 'latest recovery' which when done loads into CWM-based Recovery v4.0.1.6-defy.
Basically I'm at this point where I seem to be able to load just about every boot menu under the sun and do everything but actually launch the damn OS.
How can I get out of this hole? Preferably I'd like to get everything back to the stock ROM the phone came with so that I can start from scratch again.
Any bodies help would be more than appreciated.
Cheers,
- Matt
EDIT: I have even used CWM 4.X+ to try and restore the Argenstone ROM. it goes through the whole process of checking the MD5 sums, restoring the system and boot images etc and seems to work without any issues. I then wipe all data and reboot. Nothing - still the same cyanogen Google logo and the only thing I can do is boot into all the CWM menus.
*sigh*
Argh feel like a true idiot now. It took me about an hour of searching earlier but I've only just found/remembered how to get RSD lite to see my phone (pwr+volume+camera) and I'm wiping the whole thing to the factory (vodafone) ROM. Might take the opportunity to take it to Vodafone and tell them it never gets a damn 3G connection lol...provided this flash works (touch wood).

[Q] {FIXED}Problem with new OTA update..??....software"failed to update" message....

[Q] {FIXED}Problem with new OTA update..??....software"failed to update" message....
I have downloaded the update and clicked update now three times, and keep getting a failed to update message??.....any ideas..??.....I am rooted, but have used Voodoo to unroot......edit (now have tried 7 times......gets to the little android, and about one third of the way through installing, I get the triangle of death)
EDIT: See response below.......
Same thing is happening to me, except the phone is useless, because if I pull the battery and let it start up normally, the auto-update shutdown happens, and the cycle starts all over again.
If it matters, I'm on a stock AT&T rom with an unlocked bootloader.
FINALLY!!!
Finally got it......went to Moto.....tried through manual update with sd card......didn't work.......tried Autoupdater......didn't work the first time......ran Autoupdater a second time and IT WORKED........try that......
Still not working for me, what do you mean by Autoupdater? I've tried the SD card method and the downloaded method.
I'm having the same problem. Stock rom, rooted. the only modding i've done is the webtop over hdmi hack. tried both the manual and auto update.
There are two options on Moto......one is sd card.....the other is Auto......
http://www.motorola.com/Support/US-EN/Android_Products/ATRIX-4G_Software_Update_Page
But Voodoo did not save root......gotta find another way to root......not unlocking bootloader......maybe Pete's OneClick will update to 2.3.6 soon......
i factory reset to see if it would fix the update. ew ew ew ew motoblur ew ew ew ew ew. kill it with fire. oh the things i do for updates....
iM having problems with ota updates... phone is on 2.3.4 unlocked bootloader, i do the ota update... ended up failed to boot 4starting rsd.. flashing the 2.3.4 unlocked sbf brings phone back to life... i USED THE MOTOROLA SOFTWARE UPDATERand phone is on offical 2.3.6 software and firmware. with locked bootloader.
I keep trying the auto updater but How do I make my phone stop the auto shutdown. I cant make it stay on for more than 30 seconds I do a battery pull reboot the phone boots up fine works then 30 seconds later shuts-down and tries to install the update again and it gives me the exclamation with the android. Never mind I did a factory reset via recovery phone works fine.
acondie13 said:
I'm having the same problem. Stock rom, rooted. the only modding i've done is the webtop over hdmi hack. tried both the manual and auto update.
Click to expand...
Click to collapse
THAT.
this is the same problem that's happened literally every time there has been a carrier update. search on how to restore webtop hack to stock and you'll be able to update after that.
rooted, locked bootloader, some hacks like HDMI webtop got fail to update massage
Those who don't know how to restore some hacks to stock, just go to http://www.motorola.com/Support/US-EN/Android_Products/ATRIX-4G_Software_Update_Page
choose Automated upgrade, download Motorola_Software_Update.exe, follow the steps to update.
Good luck!

[Q] Boot loop issue - at&t Android 2.3.6

Hi,
I have dropped my phone few weeks back and cracked the screen. Still it was in working condition and every thing seemed working fine. But during the last few weeks my phone has received the OTA updates and now it is on Android 2.3.6. Now my phone is rebooting on it own. If I try to reboot it never reboots. When I try to reboot in 'Android Reboot with No BP' option, it reboots and every thing seems working fine but in few minutes it starts rebooting again on its own. Not sure when I dropped the phone it got some hardware damage or the OTA updates causing this reboot issue.
When I tried to boot up using 'Boot Android (no BP)' option it at least boots up and shows me Motoblur log in screen but again with in few seconds it goes back to boot up mode. Some times it stays for 5 to 10 minutes but never stays there more than 10 minutes and it goes back to boot loop.
I have unlocked my Atrix using Automatic boot loader tool. Did not help. Tried to flash with Motorola .SBF files both 2.3.4 and 2.3.6, no luck either. Did the factory reset, wipe out the cache etc....no luck.
I have even tried to install custom ROM (NottachTrix 4G), that didn't help either.
I am thinking it might have caused by Android 2.3.6 updates. So I want to try to flash it with a custom ROM which is built on 2.3.4 or lower but afraid to do that thinking I might hard brick my phone.
Any help is greatly appreciated.
Thanks,
GPR789GPR
Well, unfortunately with the screen cracked, you can't return to Motorola. I had a goof with my Atrix when I first got it because I accidentally did a SBF flash to the wrong version and it bricked the phone and fried the motherboard and Motorola replaced it because I said the Gingerbread update messed it up. Ha.
Anyways, since returning to Moto is not an option for you, I would just go ahead and try to install a custom ROM, maybe try Neutrino ROM 2.2 or 2.5?
Do you have ROMRacer Recovery or CWM Recovery installed? Will it let you get into it? If so, put a custom ROM on your SD card, do a wipe data and cache and install it.
I'm no expert, but I have noticed no one else replied and just trying to help.
Hope all works out for you!
Boot loop issue - at&t Android 2.3.6
Thanks andreww88 for your reply. I read in one of the forums that once the phone is updated with 2.3.6 don't try to go back to older versions especially lower than 2.3.4. That would make the phone to be hard bricked. That is why I didn't try any other ROM other than NottachTrix 4G because it is built on 2.3.6. I could be wrong. That is why I need some guidance to try any other custom ROM.
i had the same issue. What i did was get the Atrix Fastool and whipe the phone. Then i extracted the sbf for 141 and then flashed 59 60 and 61 smg files from fastboot. After that everything worked properly. To then unlock my bootloader i used the flashing script and i was set. This is recoverable not easy but you can recover.
Thanks Moneyman1978 for your reply. Can you be more detail what you did to resolve this issue. Can you send me the links or point me to Fastool and 141 .SBF file also SMG files. Thanks again.
gpr789gpr said:
Hi,
I have dropped my phone few weeks back and cracked the screen. Still it was in working condition and every thing seemed working fine. But during the last few weeks my phone has received the OTA updates and now it is on Android 2.3.6. Now my phone is rebooting on it own. If I try to reboot it never reboots. When I try to reboot in 'Android Reboot with No BP' option, it reboots and every thing seems working fine but in few minutes it starts rebooting again on its own. Not sure when I dropped the phone it got some hardware damage or the OTA updates causing this reboot issue.
When I tried to boot up using 'Boot Android (no BP)' option it at least boots up and shows me Motoblur log in screen but again with in few seconds it goes back to boot up mode. Some times it stays for 5 to 10 minutes but never stays there more than 10 minutes and it goes back to boot loop.
I have unlocked my Atrix using Automatic boot loader tool. Did not help. Tried to flash with Motorola .SBF files both 2.3.4 and 2.3.6, no luck either. Did the factory reset, wipe out the cache etc....no luck.
I have even tried to install custom ROM (NottachTrix 4G), that didn't help either.
I am thinking it might have caused by Android 2.3.6 updates. So I want to try to flash it with a custom ROM which is built on 2.3.4 or lower but afraid to do that thinking I might hard brick my phone.
Any help is greatly appreciated.
Thanks,
GPR789GPR
Click to expand...
Click to collapse
Well, I had a similar issue. I did the 4.5.141 (OS 2.3.6) OTA update and then it would just bootloop. I'm on stock, rooted, locked BL. I then ran the OTA update again via recovery and that didn't help. I then did a full factory reset, then update via recovery and still didn't fix anything (good thing I had TiBu backup). After calling AT&T they finally admitted that Moto recalled the 4.5.141 build update since there was WIDESPREAD boot-loop issues with many Atrix users. Great.
They're sending me a new phone. Luckily, mine is in good condition.
Any one please have any suggestions for me. Do you think it is a hardware issue or can it be fixed by fixing the software??? Any help is appreciated.
If any of you has any ideas about how to fix this issue I would appreciate if you can share it here.

Failed update to OTA Kitkat

Hello,
New to xda-developer forum, but was hoping I could get some help.
I have a Droid Razr M, that has had the boot loader unlocked, but not rooted anymore, after getting an update prior to kitkat. If I remember correctly I was able to get previous updates with no issues with the boot loader unlocked. Today I heard that kitkat was out for my device, so I went into settings to check for a system update and I was offered to update to 4.4.2 (Kitkat). So I went ahead and did it.
However, the problems lies now that It is stick in a boot loop, with the "WARNING BOOTLOADER UNLOCKED" message that I always got after unlocking it. I noticed after the update the boot was taking a really like time, but then I noticed it would **** off and god right back to that same message. Knew something wasn't right, Itll shut down and reboot the that screen multiple times. I first tried clearing the cache partition. Nothing. Tried resetting/wiping, that also didnt fix it.
Some help would be greatly appreciated here.
If you need more information I can try my best.
Thank you!
So I just flashed back to stock 4.0.4 ROM with RDS Lite. Trying the OTA Kitkat update again, and now its just stuck at a black screen. I had it plugged into the charger as it was updating so its not dead. I cannot get it to reboot.

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