Phones4u cashback overpayment - Xperia Z2 General

I'll keep this breif, got my z2 from phones4u, with £70.50 cashback as part of the offer..... My cashback went into my account on the 28th of april but a duplicate payment also went in. I know they only give me 7 days to pont out any contract errors/phone faults etc to them, otherwise tough luck on my part, so i was expecting to either hear from them within a few days or have the money took back from my account, neither of these happened.
However on monday (21 days after paying me) i recieved this email:
As you will be aware, you have recently received an automated payment from Phones 4u directly in to your bank account for £70.5 on the 28th April 2014.
Due to a process error, in addition to the agreed payment, you have however also received a duplicate payment of the same amount also on the 28th April. As this was not part of the offer we therefore require this overpayment to be repaid by 8th June 2014.
In order to make the repayment as convenient as possible for you, you can make one payment of £70.5 by one of the following methods:
Check or postal order made payable to Phones 4u Ltd, sent to the following address:
Phones 4u Ltd
Osprey House
Ore Close
Lymedale Business Park
Newcastle Under Lyme
ST5 9QD
Bank transfer to the following bank details, Sort Code 30-00-02, Account Number 00704305, quoting your reference number and your surname,
Credit / Dierct card payments can be processed by telephoning 01782 676944 or 0800 294 6023 Monday to Friday, between the hours of 9.00am - 4.30pm.
Please accept our apologies for this inconvenience. We appreciate your assistance.
Yours sincerely,
Phones 4u
My question is can i legally not pay this??? I've searched through the t&c's and can find absolutely nothing about errors on there part (altho any issues/errors or whatnot at my end need to be dealt with within 7 days) and this email also doesnt mention any further action if i dont pay....
Am i legally allowed to tell them politely to go f*** themselves and pay more attention to what they are doing in future?
P.S. Dunno if they operate in other countries but im referring to uk law

Pay it back. It isn't yours.
Also, they do have full legal recourse to recover the money, regardless of how long ago the error occurred. It doesn't need to be in the T&Cs because it's already in the law of the land.

Dreadful OP. Give the money back. Morally and legally the correct thing to do.

Send a reply stating "for any non contractual payments to be made by me will unfortunately incur an administration charge of no less than £69.00. "
"payments made by myself in the form of cheque or postal orders will also incur a single charge of £1.50 for postage and packing.
Please advise me on how you wish to proceed."
Sent from my D6503 using Tapatalk

I would pay it back mate or else they will keep chasing you for it & pass it on to a debt collection agency.

if you wanna go into the black list dont pay it. my uncle is a 2 business owner and 4 mortgage owner because of silly £60 payment he didnt pay he cant get any loan from the bank.

If your device is not network locked and you have the original bill with you, you may not pay them back. They aren't "legally" entitled to it.
Had the same issue with Domino's btw. Didn't pay em ****.

KyleSforza said:
If your device is not network locked and you have the original bill with you, you may not pay them back. They aren't "legally" entitled to it.
Had the same issue with Domino's btw. Didn't pay em ****.
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What do you mean by original bill?? All my bills get emailed to me so i have at least 2 years worth, i didnt think there was anything they could legally do apart from ask you to pay it back. I think its something to do with statutory consumer rights, kinda how shops state 'please check change before leaving as mistakes cannot be rectified later, (and yes i am that person who will walk out of a shop, then stick my head back through the door to tell them they gave me too much change, but cant have it back as i've left the shop)..... and whoever mentioned it being morally right to pay it back, id normally agree but this is phones4u were talking about, my morals followed theres out the door

numskull said:
What do you mean by original bill?? All my bills get emailed to me so i have at least 2 years worth, i didnt think there was anything they could legally do apart from ask you to pay it back. I think its something to do with statutory consumer rights, kinda how shops state 'please check change before leaving as mistakes cannot be rectified later, (and yes i am that person who will walk out of a shop, then stick my head back through the door to tell them they gave me too much change, but cant have it back as i've left the shop)..... and whoever mentioned it being morally right to pay it back, id normally agree but this is phones4u were talking about, my morals followed theres out the door
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The payment receipt for the phone. With which you'd be claiming warranty in future if needed.

KyleSforza said:
The payment receipt for the phone. With which you'd be claiming warranty in future if needed.
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Oh right, yeah i got that, and it doesnt mention any cashback, only mentions btx300 speaker, z2 and a gourmet society membership

KyleSforza said:
If your device is not network locked and you have the original bill with you, you may not pay them back. They aren't "legally" entitled to it.
Had the same issue with Domino's btw. Didn't pay em ****.
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Ehm if he recieved money that is not his of course he has to pay it back. If someone transfers 1 million to your account by mistake it does not make it yours. And you have to pay it back.

Nah, look at phones 4 u terms and conditions.
Phones 4 u cannot be held liable for any action ..... Caused by any neglectful act by yourself.
That's a 2 way street right there.
Sent from my D6503 using Tapatalk

2 wrongs do NOT make a right; it doesn't matter who makes a financial error, its part of being a good human being to give anyone, person, or business their money back if you receive it in error..
Hard to believe that people now a days even have to ask something like this..No wonder this world is going to hell, no one gives a damn about anyone but THEMSELVES

Don't get me wrong, I'd pay it back. But he doesn't want to and he wants to know can he say "tough"
Morally, no
Legally, probably no too, but he's well within his right (just as these big Businesses do) to apply administration costs, fees etc.
And please, we all know the world's going to he'll because of banks and big business, and they're the first in line to charge excessively for menial things.
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corallus said:
Don't get me wrong, I'd pay it back. But he doesn't want to and he wants to know can he say "tough"
Morally, no
Legally, probably no too, but he's well within his right (just as these big Businesses do) to apply administration costs, fees etc.
And please, we all know the world's going to he'll because of banks and big business, and they're the first in line to charge excessively for menial things.
Sent from my D6503 using Tapatalk
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Agreed, but, once again, just because some one or some company doesnt do the "right thing", that doesn't mean that its ok for them OR us to be the same way...
Karma is a funny thing; live your life and treat others the way YOU want to be treated, and life will be good for you...

That's why I'd give it back,
but he's not me.
Sent from my D6503 using Tapatalk

This is something only a lawyer can tell you, they would have to go through the T&C and find any loopholes or ways out, this of course would cost more than £70 so just pay it back and avoid any trouble.
Sent from my D6503 using Tapatalk

Once signed up for cheap mobile with free xbox 360, next day, 2 phones and 2 xbox's arrived, I rang up place to enquire as to the two phones being sent. Reply was 1 is your contract phone sir and one is the complimentary payg phone. I then said but what about the 2 xbox's, "what?"
Two xbox's came.
"sir, our records show only 1 xbox was picked and sent, I suggest you go and recount the items, ok?"
Err ok.
"is there anything else I can do for you today?"
No that's all thanks
"thanks for you call MR LUCKY"
Was I in the wrong for never contacting them again?
Sent from my D6503 using Tapatalk

I'd say return it mate, Karma is a *****

Xernoxis said:
Ehm if he recieved money that is not his of course he has to pay it back. If someone transfers 1 million to your account by mistake it does not make it yours. And you have to pay it back.
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Ethically, yes. Legally, Nope.

Related

XDA II in UK

I am going to London for a few days and want to buy XDA II. I have spoken with a shop in London and they said that they have it in stock and start selling on 1 November. I need a piece of advice from those who live in UK. I was told that the phone will be sold with a contract only.
1. In order to buy a contracted phone, do I need only ID and credit card or I need a permanent address in the UK as well?
2. What is O2 policy on early contract termination? I could not find anything on their site.
3. If I pay cash and leave the country does it mean that I am not paying early contract termination fee since they do not have my credit card number and I am not the UK resident?
4. Any ideas how to buy XDA II in the UK at minimum price in my situation?
Many thanks.
I bought the XDA online.... (original)
When I went to register it with O2 they checked through the deal I did with the link....
If I had not confirmed the registration when I purchased the device I would have been billed the full amount after a certain time.
If you buy a phone they will run a credit check including where you worked last....
If you terminate early I know many people that have been billed the full price.
sorry but it appears you have no option here. catch 22 situation...
hope that helps.
Ian.
Sorry my English is not that good. What 22 situation means?
What if I ask a friend of mine who lives in UK to register on his name, can I pay with my own credit card or it must be his credit card? In this way I would pay the charges for early contract termination from my card. Depends how much it is à course. Anybody knows how much O2 charges for early contract termination?
catch 22 - from the film by the same name... I think
basically you do it one way... you get screwed, you do it the other... you get screwed.
If you get your friend to register it you might be able to get the registration transferred over but your friend would be putting a hell of a lot of faith in you.
The cost for early contract termination is the cost of the phone without contract plus any extra charges O2 wish to lay on you. The XDAII is what £700 without contract? (speculative price)
either way, I wouldnt like to be you or your friend when you terminate the contract early.
sorry,
Ian.
I've got an idea. I ask my friend to put XDA on his card and purchase the insurance for the phone as well, while I pay cash back to him. Then I leave the UK and he reports XDA stolen or lost and gets a brand new XDA for himself for free.
Is it very illegal in UK to do in this way?
I would prefer a more legal way to get around.
errr it would be very illegal...
like insurance fraud illegal...
if it wasn't everyone would be doing it...
please dont suggest that here again... :shock:
I had a feeling that it's illegal
But is there a legal way??? I would appreciate if somebody will give an idea how to do it legally. Somehow a lot of phones are getting out of the coutries of origin, get unlocked and sold. So there should be a way I believe.
lol how could it not be illegal i mean they have to give him 2 phones at the price of one
if it were not who would stop people from doing the same thing with cars
and figtherplanes for that matter
Nestinar said:
Somehow a lot of phones are getting out of the coutries of origin, get unlocked and sold. So there should be a way I believe.
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Yeah thats because the supplier can source the items from other dealers (like when buying MS software)
but that usually doesnt happen until the item in question has been out for a few months... with the XDAII being so new their will likely be limited availibility... so I'd imagine getting one with a contract below the RRP O2 is selling it for will be hard enough never mind buying once cheap without a contract.
the phone when released is subsidised by the operator in the hopes they can make up development costs with the contract. They may begin to release phones to other parties after this time but they wont so close after the release date.
Ian.
P.S hence why that XDAII on ebay is so dodgy... where the hell did he get it from? (if he actually has it in the first place)
http://xda-developers.com/phpBB/viewtopic.php?t=3270&highlight=ebay
There are phones available really soon after the initial release in the country of origin and sold usually in small shops (not chain mobile shops). That means that somehow the phones are purchased somewhere at low cost with a contract (operator's logo on the phone) and then shipped outside the country, get unlocked and sold. Which is probably not 100% legal scheme but if they can do in bulk means that there is more or less legal way to do it.
O2 are like pitbulls when the go after their money. I dont think they will allow early termination, so add up 13 months at the chosen tariff, put that in an account then each month it will be drawn at the monthly tariff by O2, when 12 months expire give 1 month notice and thats it. If it still seems cheap this way then good luck. Regarding the insurance claim, the phone companies now demand a written statement from the police and the owner, they have got very upset at all the claims and investigate each claim. I dont think a phone, no matter how desirable is worth a criminal record.
What is the situation with existing O2 customers? How much existing customers pay for a new XDA II?
Let's say my friend is an existing O2 customer and he buys XDA II. Can he sell it then to me and use the old handset instead?
I need some help
Cor I wonder about some of the Posts I read here.
Can anyone help me out with the Keys and combination for the Store room at O2 head quaters.
All plans and electrical documentation along with type of cctv and alarm systems would also be helpful..
If you work there then perhaps you could leave all of the stock on the Road outside the rear door. Please post a note here to let me know this information
I assume that it would not be so bad if I just rob them directly rather than do it behind their back.
Is that Legal.?. after all I am not making some bad insurance claim.
.... Well I am laughing....

[Q] Sprint bill to account

I was wondering if i were to bill this phone to my account would i have to pay it in full the next month or could i go maybe three months paying it off in installments
doingitdaily said:
I was wondering if i were to bill this phone to my account would i have to pay it in full the next month or could i go maybe three months paying it off in installments
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You can set it up to pay in installments but it depends if you're even eligible to get a phone billed to your account. Some accounts are not eligible at all (depends on credit) and some with a spending limit must be with Sprint for 18 months without outstanding payments to become eligible. While customers with good credit or long standing Sprint customers have no problems at all.
Most areas will NOT allow you to bill this or the EVO to your account because the phone is in such high demand, and people just aren't paying for it and going into collections. Sad but true.
I have had three phones billed to my account but I always paid in full the following month since I'm not due for a upgrade and the phones $500 I would rather pay installments than that big chunk of money thanks for the help
Sent from my Hero CDMA using XDA App
entropism said:
Most areas will NOT allow you to bill this or the EVO to your account because the phone is in such high demand, and people just aren't paying for it and going into collections. Sad but true.
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No store can decline billing a phone to an account, so if you were told no, you need to report that store/manager.
Actually, you're incorrect there. The ability to bill to an account is based on the credit code that is assigned to the account at the time of creating it. This credit code is based on previous credit history. If you have a spending limit at all, you won't be eligible for it. If your credit improves and you have good payment history on your account, you may be able to have the finance department see if they can adjust your credit code, though they may have changed that.
Sent from my PC36100 using XDA App
keebler021 said:
Actually, you're incorrect there. The ability to bill to an account is based on the credit code that is assigned to the account at the time of creating it. This credit code is based on previous credit history. If you have a spending limit at all, you won't be eligible for it. If your credit improves and you have good payment history on your account, you may be able to have the finance department see if they can adjust your credit code, though they may have changed that.
Sent from my PC36100 using XDA App
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You're also wrong. It's based off your credit score when you first open an acct. After 18 month of service and 12 month of no late payments it can be removed. Manual credit (not finance) CAN remove it under very special circumstances if you do not meet the 18/12 rule. Some spending limit accounts DO allow billing to account, though extremely rare and believe it or not there are a ton of non-spending limit accounts that do not allow billing to account. All accounts under 90 days are considered no billable as well.
I was referring to a store declining billing to account because of the phones "high demand" just like the customer who called me a few days ago saying he was declined because the phone is in such high demand that they will only sell to local area codes. Completely false and illegal to be honest.
Actually it occurs to me that you probably meant that a store couldnt deny bill to account just because of the modelof phone. Sorry about that. You're right there
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keebler021 said:
Actually it occurs to me that you probably meant that a store couldnt deny bill to account just because of the modelof phone. Sorry about that. You're right there
Sent from my PC36100 using XDA App
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np
10chars
Oh sorry about that then. Finance, credit department. Whichever. Either way, I wasn't sure if that could still be done. Apparently it can. Good to know.
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keebler021 said:
Oh sorry about that then. Finance, credit department. Whichever. Either way, I wasn't sure if that could still be done. Apparently it can. Good to know.
Sent from my PC36100 using XDA App
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Yeah I get them done all the time, generally the basic rule is, you can have a few late payments, maybe 5 or 6 but no hotlines/suspensions and they will remove the ASL from the account... of course a lot more goes into it, payments vs adjustments, acct tenure, number of lines, etc.
Also, it will be fully charged to your account if your account can be billed. I've yet to see an account that is partially charged for multiple months to make the total price up. The best way to do this to give yourself the most time to pay it off is the day of or the day after your billing cycle starts (mines the 13th, so 13th or 14th for me) so you have a full month, plus the time to process the bill, plus the time until its due, plus the automatic 10 day grace period after the due date that you get without any late payment penalties, which will add up to almost 2 full months.
I did a bta with one of my previous phones and had bta a bunch of accessories too. About a week or two after the bill was past due, the finance dept called and started leaning on me hard. I told them that I was going through some financial tough times with the car being repaired recently and trying to get the cell bill up to date. They didn't care. That pissed me off royally.
I tore into the girl on the phone and told her to look up in her records for how long I've been a sprint customer. I've been with them for over thirteen years and you are treating me like a deadbeat scumbag? They said we need xxx amount paid in like two or three days or it will go to the collections department. I was irate!
I told her I would pay what I can, when I can and it's impossible for me to pay that amount in that short of time. She asked if I could borrow the money from someone. At this point, she was just throwing more gas on the fire with me.
I told her that she could do whatever she wants, that I don't care anymore. If you want to turn this into collections, go right ahead because you WILL lose me as a customer! I told her if she wanted to turn my phone off right then, to go ahead and save the trouble of doing it in a few days.
Does that answer your question about if they will "finance" or let you make payments?
If they let you bill to account, ask yourself if you know for a fact that you can pay your monthly bill plus the cost of the phone in thirty days or less (no sweat), then go for it. If not, save up for it and buy it when you have the money in hand.
herbthehammer said:
I did a bta with one of my previous phones and had bta a bunch of accessories too. About a week or two after the bill was past due, the finance dept called and started leaning on me hard. I told them that I was going through some financial tough times with the car being repaired recently and trying to get the cell bill up to date. They didn't care. That pissed me off royally.
I tore into the girl on the phone and told her to look up in her records for how long I've been a sprint customer. I've been with them for over thirteen years and you are treating me like a deadbeat scumbag? They said we need xxx amount paid in like two or three days or it will go to the collections department. I was irate!
I told her I would pay what I can, when I can and it's impossible for me to pay that amount in that short of time. She asked if I could borrow the money from someone. At this point, she was just throwing more gas on the fire with me.
I told her that she could do whatever she wants, that I don't care anymore. If you want to turn this into collections, go right ahead because you WILL lose me as a customer! I told her if she wanted to turn my phone off right then, to go ahead and save the trouble of doing it in a few days.
Does that answer your question about if they will "finance" or let you make payments?
If they let you bill to account, ask yourself if you know for a fact that you can pay your monthly bill plus the cost of the phone in thirty days or less (no sweat), then go for it. If not, save up for it and buy it when you have the money in hand.
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Yes... because it was her fault that you're going through financial issues and car issues but you decided to buy a new phone... smart one on your part eh? I'll tell you the same thing I tell everybody, this is a "FOR PROFIT" business, pay your bill you get service, you don't pay your bill, your service get's shut off, it's as simple as that. They did allow you to do a payment arrangement, however you just did not agree with the terms. Next time you're having financial issues, spend $50 on a ****ty phone instead of $200 on a device you can't afford. (Don't take this personally)
herbthehammer said:
I did a bta with one of my previous phones and had bta a bunch of accessories too. About a week or two after the bill was past due, the finance dept called and started leaning on me hard. I told them that I was going through some financial tough times with the car being repaired recently and trying to get the cell bill up to date. They didn't care. That pissed me off royally.
I tore into the girl on the phone and told her to look up in her records for how long I've been a sprint customer. I've been with them for over thirteen years and you are treating me like a deadbeat scumbag? They said we need xxx amount paid in like two or three days or it will go to the collections department. I was irate!
I told her I would pay what I can, when I can and it's impossible for me to pay that amount in that short of time. She asked if I could borrow the money from someone. At this point, she was just throwing more gas on the fire with me.
I told her that she could do whatever she wants, that I don't care anymore. If you want to turn this into collections, go right ahead because you WILL lose me as a customer! I told her if she wanted to turn my phone off right then, to go ahead and save the trouble of doing it in a few days.
Does that answer your question about if they will "finance" or let you make payments?
If they let you bill to account, ask yourself if you know for a fact that you can pay your monthly bill plus the cost of the phone in thirty days or less (no sweat), then go for it. If not, save up for it and buy it when you have the money in hand.
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I have to say my experience was different, I put a Moment on my account about a year ago and asked if it was ok if I paid half this month and half the next they had no problems as long as my call bill was kept up to date they could put a note on the account. Paid my phone bill in full + half the Moment then next month paid the bill again with the second half and never had an issue. Then again I never went delinquent with the primary contract that might be the difference maybe.
DirtyShroomz said:
All accounts under 90 days are considered no billable as well.
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Is that a hard limit? Even if I qualified for 5 lines with no deposit and no spending limit and my account is in good standing?
Not sure about the 18 month thing. I have only been with Sprint since last November, and have been billing to my account since day 91. Pre, hero, and the evo. No problems. I'm also eligible for up to 10 lines, so don't know what kind of credit code I have.
Sent from my PC36100 using XDA App
nismology said:
Is that a hard limit? Even if I qualified for 5 lines with no deposit and no spending limit and my account is in good standing?
Click to expand...
Click to collapse
Yes, all accounts within their first 90 days can not have anything billed.
So, just to clarify - if I'm a new customer, switching to Sprint for the Epic, I wouldn't be able to bill it to my account, correct?
Yepthat would be correct
Sent from my SPH-M900 using Tapatalk

Help me guys, Por Favor :)

I was not sure where to post this at but alot of you guys are absolutely helpful
so i figured i'd post here and ask for your help. Sorry mods and i hope this
doesn't get moved!!! It is a little long so i apologize for ranting
I've been with Tmobile since November 2010 and i was told I would be able to
switch over to post paid from flexpay in 6 months which i estimated around April.
Good deal. I am on easpay(automatic drafting) and the payments are always on time. Last month, I paid my usual amount for one line. Cool, everything is fine.
A week or two later, i decide to add a line for my brother to get a phone. Being flexpay, i have to of course buy the phone and make a payment in advance for services as well as month in advance since it is in the middle of the bill cycle. Again, no worries everything is cool.
So low and behold the phone gets here and the same day it gets here, both his and mine line are suspended for nonpayment(even though i made a payment for both). I call in and talk with the reps from the Philippines and they tell me they can't find a payment.
So i am basically getting annoyed because i always pay on time and they are telling me i have not paid for either line.
So i used the trick and I called back and instead of using my number, i just typed in my friend's number(She is postpaid) and i got their division of postpaid customer service and explained the situation. They filed a lost payment and while they researched it, they reinstated my account. Eventually that was solved.
Okay, so flash forward to two weeks ago and the same issue occurs except this time I didn't make a payment nor was automatic payment supposed to take the payment out. It is due on March 3rd and it took the payment out
at the end of February.....
So i call in and dispute this and they what..."Can't find the payment" and they have to do another lost payment search and it will take 3-4 business days.
I go on vacation for Spring break and I decide to call in and figure out what is going on. I've given them nearly 2 weeks to fix it.
So now...
1)Can't find the payment(even though my checking acct shows it was taken)
2) They closed the case of the missing payment...Didn't contact me by phone email, text, letter in the mail or anything letting me know the case was closed and letting me know what else i could do or needed to do. They just closed the case and had i not called in, i would have never have known it was closed.
Basically they can not find a payment and even now that i have taken the actual checking out statement in to the store and had them fax it(while i was there) they are still telling me nothing can be found.
It's $101. I am not worried about this money. It is the principal of the situation and the fact that I do not want to be apart of a company
who takes money but can't find the payment.
I didn't mail the money or a money order. It is an electronic payment.
There should be footprints everywhere that shows a payment. And i
don't see how the same exact issue can happen in less than 3 weeks
apart.
any suggestions? what would you guys do?
The fact is, you have proof in the bank statement that T-Mobile collected money from you. Sounds like you're going to have to climb the supervisor ladder until you get someone who has some authority. They can't deny a payment when your bank confirms they took it, so it's just a matter of following it through to the end. As to how you view T-Mobile and whether you wish to stick with them, that's up to you.
Is there anyway to get contact with someone above the call center reps? I've spoken with 2 supervisors(obviously from the Phillipines) and it has just been
an annoying ordeal.
I am only sticking with tmo until the Xperia play or Bionic is released(or some new windows phone catches my eye).
I just need to figure out how to get in contact with someone above the call center reps
They tried to screw me over too when I returned my g2 and got a mt4g. They were charging me for both still because I just did the thing where you add payments to your bill. They were still charging me for the phone I returned and the new one. For about a month of fighting with them, they just kept saying we don't see the payment then they started telling me they returned my money which wasn't true because it wasn't in my account and a credit was never made. So I called the bank and bam 3 days later I got my money. Go to the bank and tell then T-Mobile said they returned you the money and you haven't received it. They will return it for you and take care of the liars at T-Mobile. Been with them for 8 years, I don't know why they were gonna lie and try to screw me out of $138. Bullcorn.
Sent from my HTC Glacier using XDA App
I can almost guarantee the payment was accidentally posted to your friends acct.
@Chad, haha that is doubtful
But anyway, after threatening to leave and take both lines with me to Verizon, she credited my account for the next billing cycle 54 bucks.
Small compensation but at least i got a decent rep who actually did something in my favor.
And I already called my bank and disputed the charge and i should have my 101 dollars back by tuesday the bank rep said.
This works out in my favor. I am still leaving them because i find their flexpay customer service horrible and since my next bill is not due till May 5th now, i am
able to A)save a month of paying a bill B)able to wait and see what comes out for
the other 3 carriers at CTIA
Sounds like Sprint is already taking over, in the CS dept.
There's a big push to get ppl from fp to post paid. Have you asked if you're elegible for conversion?
I've seen payments post to the wrong acct before.
Me too same exact situation here. Was grtting chastened for the g2 and the 4g. Lame.they did fix it though.
Sent from my HTC Glacier using XDA App
I just dont see how a payment can be posted to the wrong account if the account has been set up on Autopay since i signed up back in November 2010
and i dont see how the same exact thing happens within a 2 week period either.
I just worry that since they screwed up the payment and i had a suspension(4 hours) that it doesn't reset the time needed to stay on FP before I transfer to Post Paid
You have to have at least 6 months of good payments to swtich to Post paid
haha and i agree, this does seem like Sprint type of customer service haha
carmeng4evr said:
I just dont see how a payment can be posted to the wrong account if the account has been set up on Autopay since i signed up back in November 2010
and i dont see how the same exact thing happens within a 2 week period either.
I just worry that since they screwed up the payment and i had a suspension(4 hours) that it doesn't reset the time needed to stay on FP before I transfer to Post Paid
You have to have at least 6 months of good payments to swtich to Post paid
haha and i agree, this does seem like Sprint type of customer service haha
Click to expand...
Click to collapse
It does your probaly going to have to wait another 6 months to get post paid. Make sure you have that they are at fault so get it in writing. I myself pay full price for my phone out of contract plan. Since its cheaper in the long run anyway.
Sent from my glacier using XDA Premium App
carmeng4evr said:
I just dont see how a payment can be posted to the wrong account if the account has been set up on Autopay since i signed up back in November 2010
and i dont see how the same exact thing happens within a 2 week period either.
I just worry that since they screwed up the payment and i had a suspension(4 hours) that it doesn't reset the time needed to stay on FP before I transfer to Post Paid
You have to have at least 6 months of good payments to swtich to Post paid
haha and i agree, this does seem like Sprint type of customer service haha
Click to expand...
Click to collapse
If you want off flexpay go into a corporate store and get them to call. In the store they have the same list to see if your prequalified or call from someone's phone who goes to regular customer care.
Sent from my HTC Glacier using XDA Premium App
Eh, it's all good.
I'll just drop the 200 for the ETF or sell the line to a friend
I am WANTING THAT FRIGGIN Xperia play

Has anyone seen this offer on craigs or anywhere? It seems like a scam

and probably illegal. Just curious if anyone has seen this offer in their city.
"I can get you the Samsung Galaxy 2 as a sprint contractor I perform an
esn swap which releases your
current phone and replaces it with the phone of your choice. After the
swap, you log
on to phoneclaim.com and fill out a claim for lost phone. Your new
phone arrives in 1 business day. After your claim is approved you can
call sprint and reactivate your previous device until the new phone
comes. The insurance fee is 100 paid directly to asurion and my
fee $100 For Galaxy total you would pay is $200 I have
references and past customers for your security and safety. Let me
know if I can help you.
Cheers"
Well first off it is 100% illegal and 2nd it is a scam its cheaper to and easier to add a line under your contract get the SGS2 contact Sprint chat and swap the lines also Sprint doesn't care if you do it that way file a swapped esn claim with asurion get caught face 5 - 7 yrs for ins fraud you choose ;-)
Sent from my Classic-EViLizED-ToMAToFiED-EVo4g-
agree
-EViL-KoNCEPTz- said:
Well first off it is 100% illegal and 2nd it is a scam its cheaper to and easier to add a line under your contract get the SGS2 contact Sprint chat and swap the lines also Sprint doesn't care if you do it that way file a swapped esn claim with asurion get caught face 5 - 7 yrs for ins fraud you choose ;-)
Sent from my Classic-EViLizED-ToMAToFiED-EVo4g-
Click to expand...
Click to collapse
I thought it was a pretty evil concept myself too(drum roll please), sorry cheesy I know
LOL. That just made me fall off my highboy chair at my breakfast bar ;-)
Sent from my Classic-EViLizED-ToMAToFiED-EVo4g-
Yeah....holy crap that's some blatantly illegal stuff right out in public. It's like posting "ill steal your car, u file the claim" on a billboard or something. Nice find....maybe this will end up in those "stupid criminal" shows.
fitz420 said:
Yeah....holy crap that's some blatantly illegal stuff right out in public. It's like posting "ill steal your car, u file the claim" on a billboard or something. Nice find....maybe this will end up in those "stupid criminal" shows.
Click to expand...
Click to collapse
My dad works in insurance he said the dude can go to jail just for posting that ad if someone reports him LOL
Sent from my Classic-EViLizED-ToMAToFiED-EVo4g-
scam and this cant be american.
he says cheers! who says that
Sent from my PC36100 using xda premium
With ever phone purchase they will throw in a free laptop from the Prince of Nigeria as long as you can cash a check for him until he gets back on his feet.

How to place an order with Expansys??

Yeah okay, it sounds crazy but hear me out. I've never used Expansys, but guys on here seem to like them. I've always used Handtec (love them) and Negri (not crazy about them, but never a major problem)
So last night I place an order for 3 SGS4's (i9500) with expansys, using a credit card. This is the same credit card I've had for many years, I've used it to order *countless* phones from Handtec, Negri, etc. I prefer Google Checkout. Never an issue.
I get this email today:
Thank you for your order, however I'm afraid that we are unable to
accept it as a credit card order.
If you would still like us to ship your order you can pay for it by
bank transfer or Amazon checkout. .
Amazon Checkout can only be utilized if the item ordered is in stock and you will
need to create an account with Amazon (if you do not have one already) and be
subject to their security checks.
Please send a response email if you are willing to pay for your products via wire
transfer or wish to pay with Amazon checkout.
You must contact us via email so we can make sure the shipping charges are correct
before you send the wire payment.
We will send you wire instructions and the amount due. Your order will be
processed immediately upon receipt of funds in our account.
If you wish to pay with Amazon checkout, we will cancel this order and you will
need to place a new order and select that payment option.
Your credit card has not and will not be charged.
Thank you for placing your order with eXpansys.
Click to expand...
Click to collapse
Okay, so I called them up to find out the problem. All he could tell me was due to security they can't accept *a* credit card. (not just *my* credit card) So I asked about going through Amazon. (I'm a prime member) He tells me they can't do that either, until the phones are actually in stock. So my ONLY choice is to pay a fee, and do a bank transfer. (which boggles my mind... the phones won't be shipping for at least 1.5 weeks)
So now what? Negri is the only other place with the I9500s, and they want $75 more per phone. I wish Handtec had them, but they only have the I9505s.
Is there something else I can do, or someone else I can talk to? I told they guy the only option I have is to use Negri, he didn't care. What am I missing?
(yes this is half rant, half question...)
Is your shipping or billing address different to the address attached to the card? sometimes they don't like that :s
Brendo said:
Is your shipping or billing address different to the address attached to the card? sometimes they don't like that :s
Click to expand...
Click to collapse
No, everything is the same. Like I said, it wasn't an issue with my credit card, but any credit card. My ONLY option was a bank transfer.
Its looking like I'm going to have to use Negri.
Are you talking USA or the Brits? I have used a credit card at the USA website several times.
krabman said:
Are you talking USA or the Brits? I have used a credit card at the USA website several times.
Click to expand...
Click to collapse
USA. The order was for 3, totaling $2300 ish.
Sent from my C6603 using Tapatalk 2
Hmmmm, wonder if it's the amount either in dollars or number of phones? Might try and see if the website will accept an order for one. If they don't there is something up with your card. I can only go back to last years order but I made that one with a different card that was subsequently cancled do to a mass security leak. At any rate I have used two different cards there for sure. If they do accept the order you could order them one at a time I suppose. Guess if there was no time cruntch that would be the cheaper route.
Wire transfers bank to bank should not be that expensive, I have done a number of them for watches and never paid more than 40 dollars so that would still be quite a bit cheaper than Negri. IMO another route would be to call up and ask to be escalated up to someone who has the authority to make a call. I would guess if buying 3 that person might be willing to deduct it from the total price.
They made it VERY clear that it wasn't anything to do with my particular card. He just said no card could be used at all.
I'm going to try and get ahold of someone else tomorrow.
Sent from my C6603 using Tapatalk 2
I have ordered from them before, but only once and no issues. The dollar amount and qty of phones could be the issue and perhaps they are concerned about fraud given the popularity of the phones, risk of not getting paid if it were a case of fraud, etc.
I would say its a tough call, doing a $2300 transfer is something I wouldn't do no matter how much I liked a reseller, you could wait until they are in stock, but you risk them selling out quickly.
What kind of guarantee are they giving you if you needed to cancel the order, how long to get the funds back, are there any fee's etc. Would they do something to offset the fee's, say a credit towards accessories, etc? Never hurts to ask and that is a nice order.
RaptorMD said:
I have ordered from them before, but only once and no issues. The dollar amount and qty of phones could be the issue and perhaps they are concerned about fraud given the popularity of the phones, risk of not getting paid if it were a case of fraud, etc.
Click to expand...
Click to collapse
Yeah, I can understand that. Heck when I saw the email I thought "okay, gotta call em up" But they didn't even ask. And I called less than 10 minutes after getting the email. The guy didn't even wanna deal with me.
The person who sent me the email had already gone home, so I dealt with him. I emailed her back, perhaps I'll hear something tomorrow.
I bought my gt-i9100 and motorola xoom off of expansys. First time cc worked no problem second time they asked for money transfer which I did. Everything went fine they shipped right away. Just make sure you ask the to fill out the international warranty papers in the box.
If you'd like to PM me I can get to the bottom of this for you. Is your CC by chance issued outside of the USA? That is what initially comes to mind.
Regards,
Corey
Corey L said:
If you'd like to PM me I can get to the bottom of this for you. Is your CC by chance issued outside of the USA? That is what initially comes to mind.
Regards,
Corey
Click to expand...
Click to collapse
Nah, its a normal US CC. Ive used it for some pretty large phone purchases with Handtec and Negri in the past. (some of my friends don't have their crap together, so they pay me to order them phones)
PM me order Ref and I can look at it.
Hopefully the OP wont mind since I reckon he is interested as well... When do you anticipate stock and subsequent shipment Corey?
In my case, contacted UK Expansys for a quote, as US chat support told me to contact their UK division for a quote, with European tax and warranty. Two days and no reply yet :/ Support it's not serious at all and this could be a problem in case warranty support it's needed.
Sent from my GT-I9300 using Tapatalk 2
krabman said:
Hopefully the OP wont mind since I reckon he is interested as well... When do you anticipate stock and subsequent shipment Corey?
Click to expand...
Click to collapse
limited amount of white landing today, but our annual inventory starts at noon. If fedex gets to us by 10:30am, all white backorders go out today.
Bummer, I'm in early but for the black. Thanks for the update regardless.
Just an FYI for the thread, Corey was able to take care of the problem for me, but I had already placed an order w/Negri. (it shipped the very next day, no time to cancel)

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