Database Users

Trackball problem :(

I have problem with trackball.
Down cant move. Left, right and right woks good.
Whats a problem?

dodadent said:
I have problem with trackball.
Down cant move. Left, right and right woks good.
Whats a problem?
Click to expand...
Click to collapse
I have had the same issue at times. I use a pre-moistened lens cloth to help clean it up and remove any debris.

How do you mean? did you open all?
I have 2 years guarantee!

dodadent said:
How do you mean? did you open all?
I have 2 years guarantee!
Click to expand...
Click to collapse
Same here. I've received 2 replacement handsets (TMo Dash 3G) because of the trackball. Does the moistened wipe help?

dodadent said:
I have problem with trackball.
Down cant move. Left, right and right woks good.
Whats a problem?
Click to expand...
Click to collapse
Reminds me of the well-known problem on the HTC Tornado back in the day. A lot of people suffered the same issue on that phone too.

dodadent said:
I have problem with trackball.
Down cant move. Left, right and right woks good.
Whats a problem?
Click to expand...
Click to collapse
I have had the same issue at time too..if you still think about your warranty then go to local service center..and clean the phone..
or...
you can try the tips below:
http://www.berryreview.com/2008/12/22/faq-how-do-you-clean-your-trackball/
Wal-Mart sells these individually wrapped, pre-moistened lens cleaner cloths (kind of like the hand cleaner packages you get at some restaurants).
Anyway, they’re called Zeiss Lens Cloths and they sell them in the Optical Section, up front where they sell eye glasses. They clean the BB from top to bottom extremely well and help brighten and clean the trackball. Package of 50 is like 2 bucks.
I find with the q-tip method the cotton sticks to the trackball. my 2c
xavier – thanks for your post, i tried your suggestion for the Zeiss Lens Cloth premoistened wipes and it worked perfectly and I did not have to open the Blackberry Bold to solve the problem. I keep these wipes around for numerous uses in dealing with eye glasses, lens, or other similar uses. Thanks again.
Click to expand...
Click to collapse

If you have the warranty, might as well just take it in, but I have the cloths all ready, so I just clean it.
The pre-moistend lens cloths are used with the device intact. I just wipe down the trackball real well, rotate it a bit and continue cleaning until it rolls freely.

It happened also to me couple of times. Just blow quickly at the trackball using your lips or presurized air for computer keyboards. Not sure about any wet "ass wipes" which may leak into the phone inside. My method always works (so far) Service repair is last instance. Good luck!

The wipes don't help, the track ball opperates on a magnetic principle (the pick ups are soldered on the main board, the movment is controled by magnetic cylinders.) I had to send my phone in to htc after about two months, they replaced the main board and trackball assy. I had it appart also, there was nothing to clean, nor to fix. All sold state. (except the little rollers)

clauswl said:
The wipes don't help, the track ball opperates on a magnetic principle (the pick ups are soldered on the main board, the movment is controled by magnetic cylinders.) I had to send my phone in to htc after about two months, they replaced the main board and trackball assy. I had it appart also, there was nothing to clean, nor to fix. All sold state. (except the little rollers)
Click to expand...
Click to collapse
Blackberry technology is using magnetic cylinders too.. hmm quite strange...i was going to htc care..wait for 2 hours..the cust service said, all they do is just clean my trackball..and everything is ok...till now

another tips how to clean your trackball using straw
http://forums.crackberry.com/f2/trackball-will-not-scroll-down-276266/#post3298104
Ok so I was having the exact same problem, and I used to do tech support for these devices so I kno that they work just like a PC mouse. So..... wat I did is I took a straw cut it long way down (hotdog style if you remember how to do that from 1st grade haha) it into a very small size, about just enough to wrap around the trackball half way. Then I inserted the straw into the slot between the chrome and the trackball (this part can take some time so just be patient) you will be surprised how deep it can go, I went all the way till it stopped. Now you will have the straw sticking out of the BOLD. Bend the rest of the straw down so it is now folded parallel to the bold but still sticking in it. Now wat I did is I spent it clock wise for about a minute then yanked it out and you will notice a ton of lint/dirt pop out, after this you will want to blow on it while rolling with your finger in all directions. You should be seeing a lot of dirt rolling around by now, and also the straw will have a tiny bit of wear on it. Proceed to do this as much as you like but doing so in 1 direction will produce more dirt. I went clockwise about 5 times then counter clockwise about another 5. Then viola it was like brand new. Hope this works for you crackberry heads out there. Deuces!!
Click to expand...
Click to collapse
​

harunjo said:
Blackberry technology is using magnetic cylinders too.. hmm quite strange...i was going to htc care..wait for 2 hours..the cust service said, all they do is just clean my trackball..and everything is ok...till now
Click to expand...
Click to collapse
well, i suppose you could get some dirt in between the cylinder and the pickup chip... unfortunately the ball is not removable on the dash, it only comes out if the phone is taken appart.

clauswl said:
well, i suppose you could get some dirt in between the cylinder and the pickup chip... unfortunately the ball is not removable on the dash, it only comes out if the phone is taken appart.
Click to expand...
Click to collapse
yes the htc care guys opened my phone from back..pull the ball and the container..clean the ball with some liquid...i think thats quite easy todo..
i will do above by myself some day after my waranty finished

harunjo said:
another tips how to clean your trackball using straw
http://forums.crackberry.com/f2/trackball-will-not-scroll-down-276266/#post3298104
Click to expand...
Click to collapse
hey guys..FYI
i did above method to clean my trackball..and its worked on my snap
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http://forums.crackberry.com/f2/trac...6/#post3298104
Ok so I was having the exact same problem, and I used to do tech support for these devices so I kno that they work just like a PC mouse. So.....
what I did is I took a straw cut it long way down (hotdog style if you remember how to do that from 1st grade haha)
it into a very small size, about just enough to wrap around the trackball half way.
Then I inserted the straw into the slot between the chrome and the trackball (this part can take some time so just be patient) you will be surprised how deep it can go, I went all the way till it stopped.
Now you will have the straw sticking out of the BOLD. Bend the rest of the straw down so it is now folded parallel to the bold but still sticking in it.
Now wat I did is I spent it clock wise for about a minute then yanked it out and you will notice a ton of lint/dirt pop out, after this you will want to blow on it while rolling with your finger in all directions.
You should be seeing a lot of dirt rolling around by now, and also the straw will have a tiny bit of wear on it.
Proceed to do this as much as you like but doing so in 1 direction will produce more dirt.
I went clockwise about 5 times then counter clockwise about another 5. Then viola it was like brand new.
Hope this works for you crackberry heads out there. Deuces!!

harunjo said:
hey guys..FYI
i did above method to clean my trackball..and its worked on my snap
Click to expand...
Click to collapse
Did u get the ball out?? I tried, the only reasonable way was by opening the case. The outer ring does not remove as it can be removed on dinle berries..lol.

clauswl said:
Did u get the ball out?? I tried, the only reasonable way was by opening the case. The outer ring does not remove as it can be removed on dinle berries..lol.
Click to expand...
Click to collapse
nope this method is to clean the container of ball inside from outside without to open phone case...
to pull out the ball you must open the snap case totally.
Read below for detail:
http://forums.crackberry.com/f2/trackball-will-not-scroll-down-276266/#post3298104
Ok so I was having the exact same problem, and I used to do tech support for these devices so I kno that they work just like a PC mouse. So.....
what I did is I took a straw cut it long way down (hotdog style if you remember how to do that from 1st grade haha)
it into a very small size, about just enough to wrap around the trackball half way.
Then I inserted the straw into the slot between the chrome and the trackball (this part can take some time so just be patient) you will be surprised how deep it can go, I went all the way till it stopped.
Now you will have the straw sticking out of the BOLD. Bend the rest of the straw down so it is now folded parallel to the bold but still sticking in it.
Now wat I did is I spent it clock wise for about a minute then yanked it out and you will notice a ton of lint/dirt pop out, after this you will want to blow on it while rolling with your finger in all directions.
You should be seeing a lot of dirt rolling around by now, and also the straw will have a tiny bit of wear on it.
Proceed to do this as much as you like but doing so in 1 direction will produce more dirt.
I went clockwise about 5 times then counter clockwise about another 5. Then viola it was like brand new.
Hope this works for you crackberry heads out there. Deuces!!
Click to expand...
Click to collapse

I Just disassembly my HTC Snap s522 to clean the trackball today,
I can confirm you now guys..the htc snap s522 trackball is same type like blackberry 8310 trackball..so you can replace your trackball with BB 8310 trackball.
I just tried my friend Blackberry 8310 trackball and tried to running it on my snap..and it worked well.

you guys are looking too deep into this lol. this happened to me just push the ball in and move it around it will start working again

Aricrj said:
you guys are looking too deep into this lol. this happened to me just push the ball in and move it around it will start working again
Click to expand...
Click to collapse
our snap use same type like blackberry trackball and sometimes the trackball will stop working till 6 months of use..(base on report at BB forum) the ball will become slick after 6 month.
you will need to know how to replace the ball (after 1 year service guarantee expired) anyway..thats why i concern about the trackball..
For me Being to know i can use the bb trackball on my snap is great..because cheap aftermarket BB trackball is everywhere in my country only $4 (include trackball house) compare to costly oem ball (will cost you about $20)
My tips:
You just need to keep the OEM trackball house and use the cheap aftermarket ball on it, you willl still has HTC OEM trackball performance on your snap.

My snap with BB curve 8900 atomic trackball

HTC ONE Dis-assembly , by me (16 year old)

Hello guys .
I had my htc one for 3 months now , and today i dropped it having a dent on the edge which prevented me from using the volume buttons ; So i finally i made my mind to tear it apart . Took me several hours (have an exam on monday so was not giving full attention on the phone)
It was easy to take apart .
used a hair dryer to heat up the phone and removed the bottom speaker cover and it was pretty easy and using a blade moved up on both sides for several times , but nothing was separating , so i did the same thing on the top and using a guitar pick inserting the guitar pic on the top pushed back the white poly-carbonate and then after some efforts the back housing finally separated . Everything is working i did damage the poly-carbonate. But i did not have a new housing to change with , will post a video and pics once i have it . I dont have the money to buy one today . Will borrow from parents and order one on monday

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Sent from my HTC One using xda premium

Taking it apart was never the problem, the problem was taking it apart without damaging the phone, mostly by prying it open and damaging the finish.
John.

Try putting it back together now.
Disassembling stuff is mostly straightforward, however assembling it back can be a PITA..

If you are able to take apart the phone without damaging anything except for the back, then you are absolutely awesome.
That's all we need to be able to do. The replacement back is only 25 dollars. If it is easy to remove the back and put on a new one, then this will come in handy for people who scratched or dented their backs or cracked their camera lenses. Also, once OEM parts for the red and blue are available, we'll be able to change the colors of our phones to our liking.
Again, awesome.

If you look at the op`s photo in post 2, the right hand side of the back case looks like something has been chewing at it.
John.

Tinderbox (UK) said:
If you look at the op`s photo in post 2, the right hand side of the back case looks like something has been chewing at it.
John.
Click to expand...
Click to collapse
To me, it looks like glue.

The whole thing is like it! Absolutely fooked!
Looks like my dog ate it.

Actually I AM postong all this via the same phone put it back together .. . Just the right side looks ugly hidden it under a case .
Sent from my HTC One using xda premium

So it was your dog that chewed the back cover, bad dog, bad dog
John.
backfromthestorm said:
The whole thing is like it! Absolutely fooked!
Looks like my dog ate it.
Click to expand...
Click to collapse

I only need a new back housing .
Sent from my HTC One using xda premium

Taylor_Swift said:
Why is your age in the title? What is the point.
Sent from my Sony Xperia Z using XDA Premium HD
Click to expand...
Click to collapse
HTC One Repairability Score: One out of 10 (10 is easiest to repair)
Very, very difficult (possibly impossible?) to open the device without damaging the rear case. This makes every component extremely difficult to replace.
The battery is buried beneath the motherboard and adhered to the midframe, hindering its replacement.
The display assembly cannot be replaced without removing the rear case—this will make the most common repair, a damaged screen, nearly impossible.
Copper shielding on many components is difficult to remove and replace.
Solid external construction improves durability....
See for them it's difficult -.- . Just wanted to say it's not
Sent from my HTC One using xda premium

aditya. said:
HTC One Repairability Score: One out of 10 (10 is easiest to repair)
Very, very difficult (possibly impossible?) to open the device without damaging the rear case. This makes every component extremely difficult to replace.
The battery is buried beneath the motherboard and adhered to the midframe, hindering its replacement.
The display assembly cannot be replaced without removing the rear case—this will make the most common repair, a damaged screen, nearly impossible.
Copper shielding on many components is difficult to remove and replace.
Solid external construction improves durability....
See for them it's difficult -.- . Just wanted to say it's not
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
knowlege is power, power is will! nothing imposible...

Taylor_Swift said:
Why is your age in the title? What is the point.
Sent from my Sony Xperia Z using XDA Premium HD
Click to expand...
Click to collapse
Just to let you know this isn't costing him a thing and if you dont have parents to buy you new toys you probably shouldn't try this.

aditya. said:
Hello guys .
I had my htc one for 3 months now , and today i dropped it having a dent on the edge which prevented me from using the volume buttons ; So i finally i made my mind to tear it apart . Took me several hours (have an exam on monday so was not giving full attention on the phone)
It was easy to take apart .
used a hair dryer to heat up the phone and removed the bottom speaker cover and it was pretty easy and using a blade moved up on both sides for several times , but nothing was separating , so i did the same thing on the top and using a guitar pick inserting the guitar pic on the top pushed back the white poly-carbonate and then after some efforts the back housing finally separated . Everything is working i did damage the poly-carbonate. But i did not have a new housing to change with , will post a video and pics once i have it . I dont have the money to buy one today . Will borrow from parents and order one on monday
Click to expand...
Click to collapse
Service center started to repair htc one but you destroy your one
You waste your one now your parents take you new phone then you after 1 or 2 month broke another phone
Why you edit your age in title
You broke your one I can also brake my one very easily
Use less thread
Sent from my HTC One using Tapatalk 4

japjit100 said:
Service center started to repair htc one but you destroy your one
You waste your one now your parents take you new phone then you after 1 or 2 month broke another phone
Why you edit your age in title
You broke your one I can also brake my one very easily
Use less thread
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
No just a new housing is needed . 39$ if I want to change full housing. This is not broken. Its working perfectly
Sent from my HTC One using xda premium

Can we have pictures of the current state?

japjit100 said:
Service center started to repair htc one but you destroy your one
You waste your one now your parents take you new phone then you after 1 or 2 month broke another phone
Why you edit your age in title
You broke your one I can also brake my one very easily
Use less thread
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Its information for which some people may find useful............so why is it useless?
You may also wish trying to learn how to spell as well. At least the 16 year old OP gets that correct.

[GUIDE] HTC One M7 - Purple Tint Fix

UPDATED as of 10 MAY 2015..
Skanob said:
The final update and nail on the coffin:
I have confirmed that my fix for the camera module has PERMANENTLY FIXED the two M7s that I have applied the fix to since the date of the OP (July 2014).
"But wait!", you say, "why didn't it fix my camera on my phone? You're a load of bull!"
The answer for that is in post #110. READ. THE. DAMN. THING.
Prior of you doing the fix to your phone, your camera module has already been permanently damaged and there is no other way for you to fix this but to replace it WITH A NON-DAMAGED CAMERA MODULE, OR OMNIVISION.
Let us all be clear of that!
I am lucky that I have done (thought of) this fix before getting the camera module stuffed up.
How did I know that it has fixed it permanently?
I have recorded a video in 720p (on the 3rd of May, 2015, think what it is) from one of the phones (GPe converted, official Lollipop ROM using Google Camera, same phone that I've used on the proof video on OP) that I've got the fix applied for a whopping 1 hour and 15 minutes NON-STOP! The phone heated up alright to a staggering 53 degrees Celsius (as the phone indicates). I was surprised at this stage that the phone hasn't turned itself off automatically thermally, which the phone has on. I did see a small amount of purple tint haze when I tried stopping the recording then opened the camera app again. I immediately turned it off to cool it down. Waited approx. 30 mins to turn it on. Tried it and voila, no purple tint haze. Having to encounter this, I now have a peace of mind that I wouldn't have the issue again, and very confident that it has fixed the thermal handling of the camera module.
Having to rant and vent this out, I DO NOT WANT TO SEE (hoping for humanity) anyone posting saying that this didn't work, instead, post or say that YOUR CAMERA MODULE HAS ALREADY BEEN PERMANENTLY DAMAGED prior to applying the fix!
Click to expand...
Click to collapse
Worldwide disclaimer not held responsible if something went wrong blah blah blah goes here..
Click to expand...
Click to collapse
THIS GUIDE WILL VOID YOUR WARRANTY BECAUSE OF THE DISASSEMBLY THAT WILL BE DONE
Click to expand...
Click to collapse
Proof:
Click to expand...
Click to collapse
Why does it work?
There are two things that needs to be done:
1. Increasing the amount of heat that can be removed.
The idea is to increase the capability of removing heat from the camera module itself. And, hopefully, by increasing or re-covering the thermal copper tape with another one, the capacity of these tapes that it can handle is doubled.
2. Redirecting the heat.
Having said the above, while still these copper tapes can only hold such amount of heat, once they have reached their limit, there is no other place to put that heat away from themselves. Then the only viable option is redirecting them to somewhere, to the middle panel.
Someone has recommended to put a thermal paste on it to improve it more. For me, this is an option, albeit if you have one lying around.
Refer to this thread for the sources of these ideas.
If there's anyone who is SCIENTIFICALLY inclined on what really is happening, feel free to share your thoughts.
Click to expand...
Click to collapse
Requirements:
Common Sense
- it helps A LOT
Experience
- of disassembling a phone. if you don't have one, then you MUST have the
Heart
- to do it
Thermal Copper Tape
- bought from anywhere, you tell me, bought mine from ebay
Prying Tool/s
- bought from anywhere, you tell me
Screw Driver
- bought from anywhere
Guitar Pick
- where?
Click to expand...
Click to collapse
STEP 1
Disassembly of the back cover:
Click to expand...
Click to collapse
STEP 2
Tearing down the phone:
Refer to: https://www.ifixit.com/Teardown/HTC+One+Teardown/13494#s45595
Follow steps, until you physically are holding your camera module.
Skip removing the battery, display module, and the front camera, all of them are unnecessary.
Summary:
Skanob said:
Remove the back cover.
Remove ALL cables connected, AND I MEAN ALL.. Start from the bottom area of the phone, going up. The idea is to remove your battery flex cable (screwed) first.
Remove ALL screws. (for noob-proofness sake)
Remove the mother board.
Remove the daughter board.
Remove the Back Camera from the daughter board.
Do the fix.
Repeat steps from the bottom to top, opposite way.
You MUST pay close attention on what you are doing.
If you cannot do these, or doesn't have the heart to do them, I'm afraid this fix is not for you.
...
Make sure that when you put the back cover, it is exactly the opposite way of how you disconnected it. by starting on the right hand side (opposite of volume bottom when looking at the back of the phone), settle it properly, then pop it in.
Click to expand...
Click to collapse
Click to expand...
Click to collapse
STEP 3
The camera fix:
What needs to be done:
1. Have you read the part where "Why this works?"
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Note:
You need only to RE-COVER the copper tape already on the camera module!
DO NOT REMOVE the rubber fillings on the camera module, they are there for a reason, which is to keep it in-place.
2. Hhmm..
Like you see on the video, make a tape roll. You know how to do that, right..?
The tape roll must stick to the front panel AND the back of the camera module. Get it?
Click to expand...
Click to collapse
Credits
To everyone who helped me on having this idea.
If you think if you are one of them, then feel free to feel good.
Click to expand...
Click to collapse
Well.. Just read the sig below..
.

Skanob said:
Just to post that it can be done.
I'm still testing the 2 M7s that I have here with the fix that came up with. I'll post this video as a proof (if enough). I'll edit this soon for the how-to. Just need to go back to work.
DISASSEMBLE IMMINENT!
Click to expand...
Click to collapse
Video is private

SBColasito said:
Video is private
Click to expand...
Click to collapse
fixed.:good:

Bump for later

waiting for the how-to guide

waiting for you:highfive:

Just want to go back to stock for warranty because purple tint in camera, now i will wait too

Is the fix permanent?
Sent from my HTC One using Tapatalk

king_david43 said:
Is the fix permanent?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Based on my test, for 2 months. It could be permanent already. I'm giving it until November (summer time, surrounding temperature might affect the phone too) and see if it is the same.
But as of now, the 2 M7s that I have fixed is working fine. No more purple tint issue. Left the phone on its camera while sitting on its back for about an hour, NO purple haze or anything. Phone also handles the heat better as well.

Skanob said:
Based on my test, for 2 months. It could be permanent already. I'm giving it until November (summer time, surrounding temperature might affect the phone too) and see if it is the same.
But as of now, the 2 M7s that I have fixed is working fine. No more purple tint issue. Left the phone on its camera while sitting on its back for about an hour, NO purple haze or anything. Phone also handles the heat better as well.
Click to expand...
Click to collapse
So will you post your fix in November when you are done testing? I am willing to try anything at this point because mine is just getting worse and if I don't have to buy a new camera module I'll be happy.
Sent from my HTC One using Tapatalk

king_david43 said:
So will you post your fix in November when you are done testing? I am willing to try anything at this point because mine is just getting worse and if I don't have to buy a new camera module I'll be happy.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I'll post it this weekend. Preferably sunday, still at work. (damn.)

Skanob said:
I'll post it this weekend. Preferably sunday, still at work. (damn.)
Click to expand...
Click to collapse
Alright thanks. Much appreciated.
Sent from my HTC One using Tapatalk

I'm willing to try anything like @king_david43 said. My phone started suffering this issue 4 months ago and it's getting worse. I never see it while turning the phone on it's back, only when the camera is pointing to dark or poor lit areas.
I will keep my hopes up until sunday and see if anything can be done to fix or at least mitigate the issue.

I'm waiting for your fix. Hope it's and easy one and we can do it alone at home.

octhunder said:
I'm waiting for your fix. Hope it's and easy one and we can do it alone at home.
Click to expand...
Click to collapse
+1
Sent from my HTC One using XDA Premium 4 mobile app

Let's hope this is not only fake...

Maybe he is busy
Sent from my One using Tapatalk

Updated.

Skanob said:
Updated.
Click to expand...
Click to collapse
So you are saying that the problem is just the interruption of the ground connection?

dpeddi said:
So you are saying that the problem is just the interruption of the ground connection?
Click to expand...
Click to collapse
What? The problem is heat. By putting a connection (copper tape) between the camera, and to the middle panel at the back of the LCD, you redirect that heat to a bigger conductor.

Fixing the touch issues for good! (it was never a software problem (for me, anyway))

Note: the fix depicted below is only a plausible fix and it assumes the screen/digitizer itself is not faulty. If you intend to follow it, be aware that a faulty screen can be a possibility, so RMA if you can. Unlike the other software fixes out there, tampering with the hardware is a one-way trip and will void your warranty.
Ever since I got the OnePlus One, I've been having issues with the touchscreen. Some touches weren't being registered, and sometimes when I'm scrolling, something along the way would be touched instead. Double taps turned into single taps, the camera shutter button was hard to touch, and typing was unpredictable. The list goes on.
OnePlus has addressed this issue as a "software bug" (just like the yellow tint), and promised to fix it in future updates. It worked for some, and I did notice some improvement, but it just wasn't good enough for me. I thought all the software did was merely filter or mask the effects of the grounding issue, and anticipated or extrapolated touches made by the user.
No matter which ROM or which version of CM11S I used, the touchscreen was never quite perfect. At some point, I knew for sure it wasn't simply a "software bug", because I've tried numerous kernels and ROMs, to no avail.
So, I went on a little investigation, because I'm actually quite familiar with problems like this. The iPad Mini suffers from a very similar grounding issue when the digitzer gets replaced. The original digitizers are all insulated properly from the factory, but when it breaks and needs to be replaced, the replacement screens don't come with the insulating tape pre-installed. If not insulated, the digitizer makes contact with the inside of the aluminum unibody, and thus creates the grounding issue.
The tape insulating the touchscreen circuits has to be moved over from the original, broken screen to the new screen in order to prevent the issue. See the original, broken iPad Mini digitizer (left, bottom) compared to a new, replacement digitizer (left, top):
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Note how there are areas of the iPad's chassis that can make contact with the digitizer if not isolated.
I was 90% sure that something similar was going on with the OnePlus One. And I was right.
I fully disassembled my OnePlus One (for the second time), but this time around, I removed the screen as well. I didn't do it the first time because it's a risky operation; I might damage the only screen I had during the process, and it won't be as secure of a bond as before. But YOLO, right?
Here are the instructions on how to do it yourself!
As suspected, the digitizer flex makes direct contact to the metallic chassis before being connected to the logic board, just like the iPad Mini does with a replacement screen.
And sure enough, when the flex is isolated from the chassis, the problem disappeared. The phone had no problem registering all 10 touches, and every touch was more responsive than ever.
Debug mode, hardware edition!
So the fix was quite obvious; insulate that digitizer flex! I cut some of the insulating tape from the iPad Mini's digitizer and stuck it on the chassis where it was touching the flex. Any thin tape will do though.
I then reassembled the One, and as expected, the touchscreen now works perfectly. No more ghost touches, and no more grounding issue. I'm as happy as Larry
Why, then, did some units suffer more than others, and some received perfectly fine units? Well, here's my hypothesis. Unlike mainstream smartphone manufacturers, who either use properly isolated digitizers and/or double-sided 3M tape, OnePlus neglected the former and used glue instead.
Look closely in the image below - you can clearly see that it isn't tape that's holding the screen in place. That pattern is characteristic of unset glue that's been compressed.
It loses form and stickiness when removed. Double-sided tape retains its shape and doesn't lose stickiness.
Because glue was used, every individual phone most likely had a different clearance between the chassis and the digitizer flex.
From what I heard, the newer units have fixed this problem, but I can't confirm for myself exactly how they fixed it.
So there you have it! As it turns out, it really was a hardware problem (judging from my investigation). It would be great if other forum members can confirm my theory if they have the chance. If you:
Have a One that suffered from this issue
Have a broken screen
Want to try your hand at replacing the screen yourself
Now's a great opportunity!

Really nice investigation right here! Appreciate it!

Nice find!
Sent from my SM-G900F using Tapatalk

I luckily don't have a problem, or the guts to help with the theory. I did however figure it was hardware issue. Had similar issues with nexus 7 (2013) that many people believed to be a grounding issue, although I'm not sure where it may be.
Sent from my A0001 using XDA Free mobile app

I do have these touch problems on my OPO, most of the time.
Only thing that helped me making my phone useable, is Franco kernel (version 33 at the moment). Using franco kernel makes the phone useable with almost no touch glitches.
So only one kernel to choose from for me at the moment. With all other kernels I ran into ghost touches as soon as the phone got a little warm.
And now I'm trying to figure what is the smartest thing to do, RMA the phone, or just keep using franco kernel and enjoy my otherwise errorfree OPO?
As I read it takes about 4 weeks from sending in the faulty phone, to receiving a new one. That's not an easy choice for me, as I don't have another phone that I can use in the meanwhile.
Fixing it myself is not an option either, as my hands simply aren't steady enough.
Choices, choices... [emoji37]

An announcement from OnePlus.
https://forums.oneplus.net/threads/touch-screen-issues-were-listening.186829/
Cat H said:
A few months ago, we became aware that
some users were experiencing problems
with their touch screen and immediately
investigated the possible cause. After
multiple hardware tests at our factory and
troubleshooting with our partners at
Synaptics and Cyanogen, we determined
the best solution would be a software
update. While a recent update proved a
successful fix for a vast majority of
affected users, some of our fans are still
having trouble.
We’ve seen a thread from a user who
appeared to fix his device by insulating
the digitizer flex. Our engineers attempted
to recreate the problem as described in
the forum post (on both older and newer
devices) by removing the glue that was
insulating the flex and making sure that it
was in contact with metal parts of the
phone. But, tests showed that even with
this alteration, the touch screen continued
to register all touches successfully. We
are working on further testing to prove
this user’s hypothesis true or false, and
we will publish a video to show our tests
and results. We strongly advise against
other users attempting the same
procedure. Dismantling the phone in this
manner will void your warranty and could
cause injuries to yourself or damage your
phone.
For anyone still experiencing trouble with
their touch screen, we assure you that we
are actively looking into this matter. If we
find the problem to be hardware-related,
we will have a plan to help those users.
We believe that transparency and honesty
are at the foundation of innovation, and
we are honored when our fans work to
make us better. We are listening, and we
are serious about coming to a resolution.
We will keep you in the loop with live
updates to this thread.
Last updated: 24 November at 11:40pm
PST, 2:40am EST, 7:40 GMT
Click to expand...
Click to collapse

fgaurano said:
An announcement from OnePlus.
https://forums.oneplus.net/threads/touch-screen-issues-were-listening.186829/
Click to expand...
Click to collapse
Oh wow ,that's Great news ! I wonder what they will do now
Gesendet von meinem Nexus 5

Chad_Petree said:
Oh wow ,that's Great news ! I wonder what they will do now
Gesendet von meinem Nexus 5
Click to expand...
Click to collapse
Deny it.

vantt1 said:
Deny it.
Click to expand...
Click to collapse
This. Although I love the phone. Let's face it. They aren't making enough profit off of a phone sale to be able to swallow this cost of a mass rma .
Sent from my A0001 using XDA Free mobile app

Added to OnePlus One index thread:
[INDEX] OnePlus One Resources Compilation Roll-Up
Transmitted via Bacon

vantt1 said:
Deny it.
Click to expand...
Click to collapse
Looks like pretty much this
UPDATE 1:
The general concern is this: if the digitizer flex makes direct contact with the metallic chassis, a ground fault occurs leading to touchscreen abnormalities.
Theoretically, this shouldn’t be an issue as preventative measures were engineered into the design of the OnePlus One. There is a piece of plastic overlayed on the metal casing which insures uniform spacing and prevents ground issues. Additionally, there is insulation PI around the flexible printed circuit (FPC) and sealant at the bottom of the bonding. So, even if the digitizer flex makes direct contact with the metallic chassis, no undesirable touchscreen effects should occur.
However, we’ve gone into the lab to test the OnePlus One in an attempt to re-create the proposed issue. In order to test a worst case scenario, our engineers have overlaid the area with highly-conductive metal to ensure that potential ground issues will be apparent. Please note that we tested both older and newer models of the OnePlus One with the latest Synaptics firmware.
As you can see, we were unable to reproduce the touchscreen issues on a hardware level, in regards to the suggested problem.
We believe that the user who managed to solve his issues by adding insulation to the area represents a very small minority of affected users, as we weren’t able to re-create the problem in a lab environment.
That said, we are still taking this issue very seriously, and we are currently running further tests involving static electricity. We will keep everyone updated along the way.
Last updated: 24 November at 10:50am PST, 1:50pm EST, 18:50 GMT
Click to expand...
Click to collapse
From one plus one forums
https://forums.oneplus.net/threads/touch-screen-issues-were-listening.186829/
There is a video at the post that supposedly shows 10 touches being registered. But it shows the number 10 before the guy even touches the screen?? Is that how the app is supposed to behave? I thought it showed the touches as you did them in real time... Hmm...
Sent from my A0001 using XDA Free mobile app

Now this is what XDA forums is all about. Great job man !

ek69 said:
Looks like pretty much this
From one plus one forums
https://forums.oneplus.net/threads/touch-screen-issues-were-listening.186829/
There is a video at the post that supposedly shows 10 touches being registered. But it shows the number 10 before the guy even touches the screen?? Is that how the app is supposed to behave? I thought it showed the touches as you did them in real time... Hmm...
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
This app has been used for testing:
https://play.google.com/store/search?q=multi touch&c=apps
The number shows the maximum amount of simultanious touches which has been registered previously.
It stays this way, even if you restart the app or even the device.
There's an option to "reset touches" which resets the counter to 0 if you restart the app afterwards.
So the app works as intended.

AcmE85 said:
This app has been used for testing:
https://play.google.com/store/search?q=multi touch&c=apps
The number shows the maximum amount of simultanious touches which has been registered previously.
It stays this way, even if you restart the app or even the device.
There's an option to "reset touches" which resets the counter to 0 if you restart the app afterwards.
So the app works as intended.
Click to expand...
Click to collapse
I just use the "show pointer location" option in the developer options menu, shows that number of touches in the top right corner and I don't have to install any apps

Either way looks like they are denying any issues in their end lol
I wonder if the device they were using is the older tpk display or newer wintek display...
Newer display wouldn't have any issues I imagine
Sent from my A0001 using XDA Free mobile app

I only have the touch issue when I have slightly longer nails (I'm a professional musician), then when I am sliding my finger along the screen, my nail touches the screen rather than my finger, then the sliding breaks... Specially annoying when using Swiftkey or any slide to type keyboard...
This is issue doesn't happen on my HTC One m8 or my wifes Note 4...

Hello, I have used this guide to fix my grounding issue http://forum.xda-developers.com/oneplus-one/general/repair-guide-oneplus-one-disassembly-t2979351
Everything went fine exept I could not use two laywers of 3M tape (1mm and 3mm)
But I used one laywer and that went very well.
With two laywers I was not able to get the display in to the mid-frame .
And I put electric tape to isulate the digitizerflex just like the pictures.
But it did not do any diffrence, the phone still has the same grounding issue.
Does anybody have any tip on what I should/could do?
Thanks /P1an

P1an said:
Hello, I have used this guide to fix my grounding issue http://forum.xda-developers.com/oneplus-one/general/repair-guide-oneplus-one-disassembly-t2979351
Everything went fine exept I could not use two laywers of 3M tape (1mm and 3mm)
But I used one laywer and that went very well.
With two laywers I was not able to get the display in to the mid-frame .
And I put electric tape to isulate the digitizerflex just like the pictures.
But it did not do any diffrence, the phone still has the same grounding issue.
Does anybody have any tip on what I should/could do?
Thanks /P1an
Click to expand...
Click to collapse
Did you test the screen without it installed in the chassis? And does your issue escalate with heat? (i.e. warmer phone = more prominent issue)

vantt1 said:
Did you test the screen without it installed in the chassis? And does your issue escalate with heat? (i.e. warmer phone = more prominent issue)
Click to expand...
Click to collapse
No I did not. It seemed hard to do from the pictures in the guide.
Yes it does, home in Sweden (cold) my phone works pretty okey, maybe a little bit better after the teardown.
But I was on vacation in Egypt like (30-35 C) about 1 mouth ago and over there it was terrible.
Before Egypt i did not have any problems.
I have tried having the phone in the bed and under a cover at home so it gets like bodytempreture and then I have more touch issues. (This was before the disassemble)
I tried the same thing now but could not replicate the problem.
Now it's just semi bad all the time.

P1an said:
No I did not. It seemed hard to do from the pictures in the guide.
Yes it does, home in Sweden (cold) my phone works pretty okey, maybe a little bit better after the teardown.
But I was on vacation in Egypt like (30-35 C) about 1 mouth ago and over there it was terrible.
Before Egypt i did not have any problems.
I have tried having the phone in the bed and under a cover at home so it gets like bodytempreture and then I have more touch issues. (This was before the disassemble)
I tried the same thing now but could not replicate the problem.
Now it's just semi bad all the time.
Click to expand...
Click to collapse
Try putting tape on the back of the LCD (along the left, right and top edges) such that it is insulated from the chassis too. If that doesn't help, then the digitizer itself may be faulty

The Galaxy S6 back cover IS REMOVABLE (Its in the Manual)

Though probably not as easy as the S5, it still is technically removable and you can change the battery if you follow the directions, its in the Galaxy S6 manual on page 138
Here is the manual: http://downloadcenter.samsung.com/c...M-G920F_UM_EU_Lollipop_Eng_Rev.1.0_150302.pdf
DISCLAIMER: Attempting this on your own is doing so at your own risk, and I am not responsible for any damage to your phone
HERE IS A VIDEO OF HOW IT WORKS: http://youtu.be/gYDXuK_Hy3I

Not exactly an on-the-go process, though.

I wonder what's actually holding the glass cover on. It just says remove it. It can't just be laying on there. Maybe some type of adhesive that has to be heated. Either way, it seems that it will be easy to replace the battery.

beaverslayer said:
I wonder what's actually holding the glass cover on. It just says remove it. It can't just be laying on there. Maybe some type of adhesive that has to be heated. Either way, it seems that it will be easy to replace the battery.
Click to expand...
Click to collapse
Yeah I read it was some adhesive. I hear you just need to heat the phone to melt the adhesive (apparently there is a video someone doing it with a blowdryer [Not with a Galaxy S6 but with another phone]), the pull the cover off and go on from there...doesn't seem that hard to do

smooth4lyfe said:
Yeah I read it was some adhesive. I hear you just need to heat the phone to melt the adhesive (apparently there is a video someone doing it with a blowdryer [Not with a Galaxy S6 but with another phone]), the pull the cover off and go on from there...doesn't seem that hard to do
Click to expand...
Click to collapse
Ya and voids the warranty, though! Not a problem after the first year though.
natefish said:
Not exactly an on-the-go process, though.
Click to expand...
Click to collapse
Sent from my SM-G900T using AllianceR(●)m

"Non removable type"
Is this implying there is a type with a removable battery?

crazy talk said:
"Non removable type"
Is this implying there is a type with a removable battery?
Click to expand...
Click to collapse
http://www.phonearena.com/news/Alleged-Galaxy-S6-battery-pack-snapped-confirming-2600-mAh-capacity_id66182
The battery is like this..... it is a non-removable type for you on street or newbies but if you do it carefully in home then it is actually removable.

smooth4lyfe said:
Yeah I read it was some adhesive. I hear you just need to heat the phone to melt the adhesive (apparently there is a video someone doing it with a blowdryer [Not with a Galaxy S6 but with another phone]), the pull the cover off and go on from there...doesn't seem that hard to do
Click to expand...
Click to collapse
Work in phone repairs.
Many phones require adhesive heating to get to the internals.
All the Sony's Z's, for example.

Thank god I can replace the battery relatively easily on the s6. I just saw a video of how to replace the battery on the HTC m8 and lol.
Sent from my GT-I9100

Nationalmaverick said:
Work in phone repairs.
Many phones require adhesive heating to get to the internals.
All the Sony's Z's, for example.
Click to expand...
Click to collapse
So you would be able to do this easily...is it a special kind of adhesive? How easy is the process?

Im sure it works similar to this...cant be too hard!!
http://youtu.be/gYDXuK_Hy3I

It's removable in the same way that the iPhone 6 battery is removable....

smooth4lyfe said:
So you would be able to do this easily...is it a special kind of adhesive? How easy is the process?
Click to expand...
Click to collapse
Yep any phone repair place worth their salt will have a precise setup already in place for this, I obviously haven't seen the new Galaxies but its about a 45 minute process on the Zs and they're considered by our team to be a real pain relatively speaking.

Two thoughts come to mind. First, I do battery-pull reboots of my S5 all the time (it black screen locks up due to a hardware issue) and I think most of us that flash ROMs have done the same a few times over the years. For instance, how would you get out of download mode if you don't flash anything? I hope that's addressed somewhere.
Second, I hope it comes with everything it needs for wireless charging out of the box. The S5 supports it but needs a coil inserted inside the back cover. I hope that all goes down easily because I've switched to completely wireless charging these days.

bigray327 said:
Two thoughts come to mind. First, I do battery-pull reboots of my S5 all the time (it black screen locks up due to a hardware issue) and I think most of us that flash ROMs have done the same a few times over the years. For instance, how would you get out of download mode if you don't flash anything? I hope that's addressed somewhere.
Second, I hope it comes with everything it needs for wireless charging out of the box. The S5 supports it but needs a coil inserted inside the back cover. I hope that all goes down easily because I've switched to completely wireless charging these days.
Click to expand...
Click to collapse
Ive used the one plus one, the LG G2, and the HTC one m7 all without removable backs. You just hold the power button. no matter where are you in the system partition, (recovery, system or download mode or fastboot mode) holding the power button will yield a reboot or a power off state. and to reply to this thread, its not an easy thing the average joe can do but i myself fix friends phones and have a heatgun so heating up the back glass to soften the adhesive and chnage the battery after the first or second year doesnt look like it'll be a problem. the problem i do have however is if the phone rejects the new battery. my LG G2 rejected the newer battery and that thing would die at 50% and not charge all the way. even after calibration. but back its original battery and everything worked fine again

bigray327 said:
Two thoughts come to mind. First, I do battery-pull reboots of my S5 all the time (it black screen locks up due to a hardware issue) and I think most of us that flash ROMs have done the same a few times over the years. For instance, how would you get out of download mode if you don't flash anything? I hope that's addressed somewhere.
Second, I hope it comes with everything it needs for wireless charging out of the box. The S5 supports it but needs a coil inserted inside the back cover. I hope that all goes down easily because I've switched to completely wireless charging these days.
Click to expand...
Click to collapse
(1) For phones with non-removable batteries, there are certain buttons held together to perform hard reset, which is pretty much the same as a battery pull. I think for Samsung devices is Vol Down + Home Button
(2) The S6 is capable of wireless charging out the box, but its confirmed it will not come with a wireless charger in the box. The wireless charger is sold separately for $59.99

I feel famous
- https://bgr.com/2015/03/07/galaxy-s6-removable-battery/
- https://www.yahoo.com/tech/s/actually-remove-galaxy-s6-battery-just-takes-145938651.html

Judging from these leaked housings:
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The back will be adhered using some sort of adhesive, which is considerably difficult to remove by a user with little/no phone repair experience. As noted by the manual, those instructions "are only for your service provider or an authorised repair agent." By this logic, every smartphone (even the HTC One's sandwiched design) has a removable battery, just of varying process complexity.
Nationalmaverick said:
Work in phone repairs.
Many phones require adhesive heating to get to the internals.
All the Sony's Z's, for example.
Click to expand...
Click to collapse
If we're comparing Samsungs with Sonys, the S6 is more similar to the Z1 than it is to the Z3, because it also involves unscrewing a cover that covers the logic board. But in fact, the S6 is actually very similar to the S5 in that the back housing covering the internals also makes up the side bezel of the phone, albeit being disassembled screen-first, and it is not made of metal/glass. Otherwise, both the S5 and S6 have a mid-frame chassis on which the logic board is mounted on, covered by the back housing then the battery cover.
smooth4lyfe said:
Im sure it works similar to this...cant be too hard!!
http://youtu.be/gYDXuK_Hy3I
Click to expand...
Click to collapse
The Z3 in that video has been prepared in advance. Take a look at this video, and skip to 2:55:
The Z2 and Z3 both have that stretchy white adhesive holding the back down in the middle. If you expect the Z3's back cover to come off that easily, you're gonna have a bad time.

vantt1 said:
The Z3 in that video has been prepared in advance. Take a look at this video, and skip to 2:55:
The Z2 and Z3 both have that stretchy white adhesive holding the back down in the middle. If you expect the Z3's back cover to come off that easily, you're gonna have a bad time.
Click to expand...
Click to collapse
Out of curiousity, is it a special adhesive that cannot be purchased in stores? Say a laymen person was to remove it on his own by watching a YouTube video. How would he be able to put the cover back on tightly?

smooth4lyfe said:
Out of curiousity, is it a special adhesive that cannot be purchased in stores? Say a laymen person was to remove it on his own by watching a YouTube video. How would he be able to put the cover back on tightly?
Click to expand...
Click to collapse
There are two ways of re-applying that adhesive:
1. Use a roll of black 3M tape, and cut it by hand and sticking it around the perimeter of the glass
2. Buy pre-cut double-sided tape that is made specifically for your application (recommended)
Pictured below is a typical roll of 3M tape, underneath a typical pre-cut tape:
The former may be able to be purchased in a hardware store, but the latter may not.