Database Users

Unable to send/receive MMS messages...

Hi all,
I have recently flashed my M1000 with the new ROM that is available from Orange which has the MMS application by ArcSoft. Look at this post for more relevant info: http://forum.xda-developers.com/viewtopic.php?t=10914
Someone sent me a couple of MMS messages the other day (my first MMS messages on this device - I RARELY ever use MMS) and this is where my problem started.
I have attached a couple of images to help explain the problem...
The picture below shows the settings of the MMS composer with no connections listed in the "Connect via" list
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This piccy shows the list box expanded... Still showing nothing..
The image below shows that I do have a valid server for the composer to receive MMS messages from. The values in here have been confirmed by Ornage customer support as being correct.
Fnally, the image below was taken from Start->Settings->ConnectionsConnections->Advanced->Select Networks
As you can see, I definitely have several connecctions available including the MMS connection.
I have been in touch with Orange customer services and was escalated to their Level 2 support but the only thing they could suggest is re-flashing the ROM.
My device has been hard-booted a couple of times (due to some installed software and not my doing...) so I don't think re-flashing the ROM would make that much difference - although I could be very wrong about that!
Any help would be appreciated...[/url]

that's quite interesting! ... ROM flashing is not a bad idea as you have nothing to loose ... but I would advice you to start by changing the MMS Composer cab file in the extended ROM with a newer version ... I guess it's the problem of MMS composer not able to read properly from the registry data ... if the registry data itself is corrupted (valid if you can't use any other connectivity) then ROM flashing with a higher version is a must ... good luck.

Thanks Biso007 for the reply...
I've enabled the Extended Rom in my phone and tried running the MMS installer CAB file but this didn't help me at all.
Do you (or anyone else for that matter) know of anywhere that I can get a newer version of the MMS composer? The version I have installed currently is 1.6.0.14.
I suppose I could re-flash the ROM but at this point my phone is working nicely and would require yet another re-build... Something I'm getting quite adept at now, but still a pain!

Hi NinjaDonkey,
You should try to delete \My Documents\UAContents folder on your device...
Serge

Sadly, all this did was remove the messages that I want to receive and didn't force the app to re-load the Connect Via list.
Is it possible someone could post their registry tree for the MMS composer located at: HKLM\SOFTWARE\ArcSoft
Cheers

It's now fixed...
Did a full backup with Sprite, the machine hard-rebooted itself for some strange reason (saved me having to do it as I was going to do it anyhoo!), opened up the MMS Composer, looked at the Connect via option and it had a nice full list of connections.
I took the bull by the horns and restored my full backup (hoping the connections list would be intact in the composer), rebooted after the restore and all the connections were still in the drop down.
How strange....
Sprite is definitely my best friend
BTW, does anyone know what ActiveSync insists that my device and outlook aren't synchronised after a restore? Active sync asks me whether I want to combine or replace entries, I normally select combine but not too sure what the difference is...!

NinjaDonkey said:
BTW, does anyone know what ActiveSync insists that my device and outlook aren't synchronised after a restore? Active sync asks me whether I want to combine or replace entries, I normally select combine but not too sure what the difference is...!
Click to expand...
Click to collapse
I have noticed this behaviour from ActiveSync before. It seems there must be some flag somewhere that tells AS a contact or calendar event is 'synched' and that doesn't get restored.
If you select combine, the PC and PDA get two of everything, if you sel;ect replace, then the entries are replaced, so you only get one of each.

Hi NinjaDonkey
I noticed in your screen shots that there is a bar along the very top of your display - is this battery level or something? What software do you use?
Thanks
Pope <><

It's a battery meter.
It comes as part of Pocket Plus 2.1

AAARRGHHH!
This problem has reared it's ugly head again.
My device hard-reset some time ago and at the time I thought I'd re-build it from scratch instead of restore from a backup...
Time went on and no-one had sent me any MMS messages...
Then my brother (well, his other half actually) had a baby and he tried sending me an MMS message. Lo and behold, the same problem occurred!
I've tried getting in touch with ArcSoft but I've not gotten anything back from them at all.
Can anyone help???

Not sure I can be of any help - but the I had the same problems you describe. I opened up the rom files from the orange rom and extracted the MMS cab file - I already had all the rest so didn't want to go through the pain of rom flash.
Once I had installed the cab it just wouldn't send mms messages - and for exactly the reason you describe - I couldn't get anything into the connect via box on the options.
Luckily for me it corrected itself - I haven't done any hard resets or anything, though I have done plenty of soft resets.
Anyway it works fine on my phone at the moment so if there is any settings etc. you want me to look at or post you I'd be happy to help.
Hope you get this sorted - its a real pain.
Cheers

I've tried all sorts of things to get it working... below should have worked surely but it didn't..
1) Do a full backup of my phone, then hard-reset myself. Grap a copy of the registry for MMS Composer in it's working state and a copy of it's installed directory.
2) Restore the previous backup, imported the registry I just made and then copy over the installed directory I made too.
3) It should work now as it should be "identical" to the freshly hard-reset state.
Waaaaaaa!
What's going on?!?!
Sooo frustrating. Even the bods at Orange Tech support (level 2 I think I got to in the end) didn't have a clue.

Hi,
I think this is related to the MMS Composer software version.
I've had the same problem with 2 devices both running version 2.0.0.13.
And no problems at all with 2 devices running 2.0.0.16.

SMS issues when data active?

I'm not 100% certain, but APNdroid widget pretty much saves me on this stupid and quite odd issue.
Every time I initiate a data connection my phone won't receive SMS's and when I disable data (using APNdroid) all my messages come in that I've "missed" during my data session.
What's the go with that?
Maybe someone re-produce. I tried it twice and I found the issue.

It is kind of weird the behaviour of the sms retrieval when I'm using a data connection. I'm quite certain that its still happening but I've had success at times too so it makes it unpredictable.
I see that no one has a similar problem so I may have a dud haha
Sent from my GT-I9000 using XDA App

Odd. Sms don't use data access unless you use mms.
Maybe you are getting mms mixed up with sms? Also sounds like a network problem and not your phone
Sent from my Apple Newton 2100

Have asked the support from your carrier? I guess this is a problem with your provider. Maybe you can try a different device with Data connection to test it?

What i have noticed is that sometimes i cant recieve nor sms neither calls and I have full of signal.
I dont know if it has to do with my 3g internet connection wich is always on or with my provider.

ado_civon said:
It is kind of weird the behaviour of the sms retrieval when I'm using a data connection. I'm quite certain that its still happening but I've had success at times too so it makes it unpredictable.
I see that no one has a similar problem so I may have a dud haha
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I have a similar problem as well, but i can't send out sms. i can receive sms and calls...i find it odd...and yes, my data connection is also on as well. O_O

BakaSenpai said:
I have a similar problem as well, but i can't send out sms. i can receive sms and calls...i find it odd...and yes, my data connection is also on as well. O_O
Click to expand...
Click to collapse
Have you got SMS send enabled on your simcard/telco ? SMS recived is usually enabled but sometimes sms/caller id and mms is disabled at telco end.

SMS issues disappeared.
I haven't mixed mms and sms up but for that day I reproduced this issue a few times but I'm happy to say that its not happening anymore.
Sent from my GT-I9000 using XDA App

make sure in settings
your APN it setup to use both internet+mms
like this
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Hangouts

So... MMS is not working on Hangouts. The reason being is because it uses its own custom apns.xml, with bad info. I suppose this is in regards to them not wanting to release source code? Why it doesn't revert to stock apn is beyond me. Anyone able to shed more light on this?

Steamer86 said:
So... MMS is not working on Hangouts. The reason being is because it uses its own custom apns.xml, with bad info. I suppose this is in regards to them not wanting to release source code? Why it doesn't revert to stock apn is beyond me. Anyone able to shed more light on this?
Click to expand...
Click to collapse
Is this a common problem on stock ROM? Haven't heard this discussed yet...that's a bummer.

Common problem with any ROM, the app, and a mass of phones in general.

im also having the same issues, the come in as trying to download, but fails to download at all (no data is being sent or recived

And this is due to false and or failed apn. Hangouts resorts to its own instead of the phones. Edit in your actual APN values. I bet it will work. An alternate fix is to extract the apk, remove the apns.xml file, and repack. Thus making it resort to stock apns. Have fun. GL.

Unpacked com.google.android.talk-2.apk. Removed the apns.xml. Repacked and reinstalled. MMS working...
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Last step, Google, give me some free play credit... lol

Last step, Google, give me some free play credit... lol[/QUOTE]
Can this be done on a stock ROM, unrooted? I can't seem to find com.google.android.talk-2.apk in my phone's storage.

You can do it yourself without root if you download the apk. It does install deeper though.

Updated*

Will this work on the Sprint variant?

Any

No luck yet
Steamer86 said:
Try this. Report back. File was too big for attachment. http://www.mediafire.com/download/w...le.android.talk-2.0.122%20%28904984-30%29.apk
Click to expand...
Click to collapse
Alright, so I tried to install this as an update to Hangouts after turning on Unknown Sources, it prompts to install and then says application not installed. Tried uninstalling current release of Hangouts downloaded/installed through Play store, rebooting, and installing the one you linked to again. This time it installed, then immediately crashed during setup.
Running on Sprint LG G2 (LG-LS980) Hardware Rev. 1, Android 4.2.2 Stock ROM un-rooted (so far )

Use this one. My apologies.
https://www.mediafire.com/?th743vvcb1xc6g8

Steamer86 said:
Use this one. My apologies.
https://www.mediafire.com/?th743vvcb1xc6g8
Click to expand...
Click to collapse
No apologies necessary my friend, on the contrary, thanks for trying to help me out here! That one installed no problem, and the first test I tried was downloading a previously received message that was "stuck". It still tried to download but never succeeded, just kept Retrying. I' waited for someone to send me a picture message to see if ones sent after the update was installed would work, but no joy. I then full uninstalled Hangouts, and used yours as a base install. This time it installed fine, but as soon as I clicked "Done", Hangouts crashed. Then every time I tried to launch hangouts, it would also crash.

Damn, that sucks. No clue why it would be crashing, pretty basic and only one file removed. Ben writhing perfect here. I am rooted though.

My problem is a little bit different.. I can send and receive MMS IF I enable the data plan. If data plan is disable..MMS cant send or receive anything.
Arent MMS supposed to connect to data automatically without us have to manually enable it (data)?

No. MMS use data. The carrier (if included in plan) negates it. It actually goes across the data network and does not auto switch. You won't get any MMS or standard internet services if in a non data zone unless on Wi-Fi or are using as app that supports MMS over a Wi-Fi connection. I was under the assumption that hangouts was supported, if sent to your actual hangouts id and not mobile number. The integration can be cumbersome to end users as it is not fully auto and can't really distinguish when you do or do not have a data or Wi-Fi connection. This is left to the user to distinguish. Best to let your contacts know to send MMS to your actual Google id. Just doesn't work that way. Why some prefer separate when not on MMS / data plans.

Steamer86 said:
No. MMS use data. The carrier (if included in plan) negates it. It actually goes across the data network and does not auto switch. You won't get any MMS or standard internet services if in a non data zone unless on Wi-Fi or are using as app that supports MMS over a Wi-Fi connection. I was under the assumption that hangouts was supported, if sent to your actual hangouts id and not mobile number. The integration can be cumbersome to end users as it is not fully auto and can't really distinguish when you do or do not have a data or Wi-Fi connection. This is left to the user to distinguish. Best to let your contacts know to send MMS to your actual Google id. Just doesn't work that way. Why some prefer separate when not on MMS / data plans.
Click to expand...
Click to collapse
I could never get MMS to work in hangouts on the sprint lg g2... When I flashed to a custom ROM however, it worked flawlessly. Go figure.

asrulz said:
My problem is a little bit different.. I can send and receive MMS IF I enable the data plan. If data plan is disable..MMS cant send or receive anything.
Arent MMS supposed to connect to data automatically without us have to manually enable it (data)?
Click to expand...
Click to collapse
I just tested this without enabling the data plan, and it works excellent. I'm having a d802.

Crap, was I drunk...lol. I have never really tested. I'm on Verizon, if I don't have some type of data enabled I will not get an MMS either way. 4G / data can be disabled, as long as I can get get a 3G for delivery.

Group Messaging doesn't exist!

Just upgraded to the S5 from the S3. I used Handscent for a long time over the default messaging app. With Handscent I was able to use group messaging (mms) with users on android and iphones. With the S5, the default app will send a message out, but to each user individually.
Using Handscent, a text will be send to the group fine, but any replies will start new threads on my phone. Also, it will for some reason add my own number to the group text, so I am basically sending a text to myself.
In the end, I have multiple threads, 1 for replies, 1 for my sent message and 1 with my own phone number being added to the group.
In the default app, there doesn't seem to be any MMS options. Did Samsung really not think about this?

I am using stock messages and I have group chat but the people in my group all have the s5; we tried adding another friend who has the htc m7, idk if he opted out of it but he kept coming up as separate text for me even though he was receiving all of our text.
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LeKtRiCzzz said:
I am using stock messages and I have group chat but the people in my group all have the s5; we tried adding another friend who has the htc m7, idk if he opted out of it but he kept coming up as separate text for me even though he was receiving all of our text.
View attachment 2712258
Click to expand...
Click to collapse
He probably has group chat disabled. On the HTC m7 group chat is disabled by default. I always forget to enable it when I flash a new Rom lol.
Sent from my HTCONE using Tapatalk

Samus4145 said:
Just upgraded to the S5 from the S3. I used Handscent for a long time over the default messaging app. With Handscent I was able to use group messaging (mms) with users on android and iphones. With the S5, the default app will send a message out, but to each user individually.
Using Handscent, a text will be send to the group fine, but any replies will start new threads on my phone. Also, it will for some reason add my own number to the group text, so I am basically sending a text to myself.
In the end, I have multiple threads, 1 for replies, 1 for my sent message and 1 with my own phone number being added to the group.
In the default app, there doesn't seem to be any MMS options. Did Samsung really not think about this?
Click to expand...
Click to collapse
The application I'm using also works the same as yours. Maybe, it's just the way the application works or maybe it's not that compatible with Samsung. Coz even on my old S3, the SMS application works the same, so I think, that just how it works. But the stock SMS of Samsung, the group chat works fine and it will not create single thread when one on the group chat replied.

Android Messages MMS broken on GS8 when Wifi is on

Unfortunately the MMS function of Android Messages is broken on the GS8 when Wifi is turned on. Unlike my Nexus 6, which is what I'm coming from, the GS8 completely dsables LTE/data when Wifi is on. And since Android Messages doesn't support Wifi, you cannot send/receive MMS messages. When viewing the latest reviews on the Play Store for Android Messages, I'm not the only one with this problem. I spent a good portion of my day yesterday trying to figure out how to keep data on when Wifi is on but no luck. And apparently this has been broken for a while because I remember going on a MTB trip to the actual mountains where there was no cell/data reception, and had to use Hangouts (ugh) to talk to the family since Android Messages won't talk over Wifi.
Not sure if there's a workaround, as I'm using Samsung Messages for now until Google (hopefully) fixes this.

I'm having the same problem, was just about to post about it and saw your topic. Hopefully they issue a fix for this, don't particularly care for Samsung's Messages app.

Thought LTE with WiFi on is a carrier setting? My T-Mobile phone doesn't have any issues and uses WiFi calling just fine also.
Sent from my SM-G950U using Tapatalk

My fiance's phone is having same issues with Google messaging app. Samsung app works just fine. She is using that for now.
We have reset phone. Activated new SIM card also.
I will not have her use Verizon message+ ever so I won't know if it's working.

Had the same issue. Turning wifi calling on and off did not make a difference.
I switched to using textra which works fine

Can confirm I have this issue with the google messages app; haven't tried with the samsung one.

Working fine on my S8+, Installed Google SMS app and its working fine on wifi.

Same issue using Android Messages

Does this mean that even if I disable wifi calling (Tmo variant s8), I won't be able to receive or make calls because data is disabled??

The Samsumg app works fine. It's Android Messages. Google needs to fix. I even turned on Developer Option and turned on the option to keep Data on while Wifi was on. Didn't make a difference. I reported it to Google, for whatever good that's going to do.

Same issues here. Verizon support told me it's because I'm using an app that doesn't support integrated messaging, but I know Messages worked on my S7 edge.
A new update hit APKMirror yesterday, but still having issues.

I had this issue using chomp sms. Found a post saying to change a setting in the app to have MMS behavior set to "system" instead of "legacy". It somehow fixes sms as well
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Sent from my SM-G955U using Tapatalk

Doing a bit more research, I don't think this is an Android Messages issue, but more of a Samsung issue. I know that previous versions worked on my S7 edge, so I went back into the APKMirror archive and pulled out the release from December 2016. Still cannot send.
Samsung changed something with this phone release that is blocking Android Messages from working with MMS.

stevefrench85 said:
Doing a bit more research, I don't think this is an Android Messages issue, but more of a Samsung issue. I know that previous versions worked on my S7 edge, so I went back into the APKMirror archive and pulled out the release from December 2016. Still cannot send.
Samsung changed something with this phone release that is blocking Android Messages from working with MMS.
Click to expand...
Click to collapse
I agree, seems they changed other things that break things as well, such as this: https://forum.xda-developers.com/galaxy-s8/help/chrome-push-notifications-reliable-s8-t3595599
Hopefully we get some fixes...

Something else to try, i enabled Advanced Calling and i seem to be able to send/receive on wifi with using Android Messages. It is working for me at the moment but not sure if that is what actually did it.
Also not sure if "Advanced" calling has gotten better, lots of reports of poor audio.

I believe it has to do with VoLTE, which you cannot edit on the s8 like you could on the s7. I can send MMS while on a call when on a 'HD' call, but can not when I'm am not on an HD call.

I am having a similar issue with Textra as well when sending MMS

I switched over to Pulse in the meantime and it's actually a pretty good app. It allows MMS/GIF/etc over WiFi on the S8; almost as good looking app but has more features.
https://play.google.com/store/apps/details?id=xyz.klinker.messenger&hl=en

ElBeaner said:
I am having a similar issue with Textra as well when sending MMS
Click to expand...
Click to collapse
Interesting. Textra and the stock Sammy Messages sends / receives MMS just fine on my VZW S8, but as noted above, Android Messages will not (and, I spent waaay too many hours trying to figure that out...).

tbcpn said:
Interesting. Textra and the stock Sammy Messages sends / receives MMS just fine on my VZW S8, but as noted above, Android Messages will not (and, I spent waaay too many hours trying to figure that out...).
Click to expand...
Click to collapse
Mine seem to get hung up when I have Wifi on(taking longer to send and I don't see the cell radio turn on like I did with my G6