Related
My company runs an exchange server for email, and I was wondering if anyknow knows how to connect to them, using the mogul. I went through the setup on the phone, with no success...Are their any additional steps required to connect to the server when you are not on the same network as the server?
Missing Certificate ?
I think you'll have to install the certificate from your Mailserver on the phone to get it working.
Do you get any active-sync error code when you're trying to sync ?
In general you get an error-code in ActiveSync which is telling you what's wrong...
IMHO the best idea would be: aks your IT-Stuff in your company
you need to add a server in active sync with your companys exchange server addy and your username/password
To be clear you need to enter your companies OWA server address. At most small companies this is your Exchange server and at most large companies it is your ISA server.
Example:
You access OWA using https://exchange.mycompany.com/exchange
You enter: exchange.mycompany.com in the activesync settings and you use your username, password and domain to authenticate
You also need to make sure Outlook Mobile Access is enabled on the Exchange Server and on your Exchange Mailbox. You will need to contact your IT Admin to verify these settings.
I'm in the same boat as the OP. I had been trying to hit the mail server directly or via VPN, with no luck, probably due to no certificate. Never thought about OWA. I set this up as indicated in the prior post, and checked 'Tasks' only (just to run a quick test), and it sync'ed fine. I then checked email and calendar, and now it takes me to a company sign-in web page (same page I encounter when using web access to OWA). Weird thing is the page is in the ActiveSync window and does not appear to be rendering correctly or completely (e.g. no 'submit' button). Nonetheless, I sign in and click where the submit button "should be" and the page goes away and it appears to start syncing, only to take me back to the sign-in page again after 15-20 seconds. Any suggestions on how to get past this point? I've tried logging in to OWA from IE, but ActiveSync still brings up this sign-in page. And yes, I've got my userID, pswd, and domain properly set up as well. Thanks.
BTW, my company IT won't help because they only support handheld access for specific company-issued devices.
try using mail.yourcompanymailserver.com/oma
its a lightweight version that handles easy in mobile browsers (only if your IT guys have enabled it)
as for the OP your exchange settings could vary depending on how your admin set it up, ssl (requiring a certificate) or not. to get the certificate from your company you can dl it from the server mail.yourcompanymailserver.com/cersrv
you log in using your mail credentials and you select download certificate chain and select a der 64.
save it to your phone and just install.
chances are though if your company is using a lot of treo's they dont require ssl because you can't install self issued certificates on them (good work palm). so if you want to ask your IT guys their setup and post it here i can try to walk through it with you.
this is my situation and how i got it to work.
Although i tried to internal address of 1x01po2s.domain.name, that didn't work.
I thought about it for a while, and reasoned if i can access my companies exchange server outside the network through a http://mail.domain.name address, then maybe that'll work hahaha
BAM! it did and now it works perfectly fine. Conincidentally, since i started trying to get this going last week, i emailed a few guys i know and the last one who got my email (it was forwarded to try to solve the problem) said that because of security policies, i am not allowed to do this. Ooops!
Here is a quick run down of my settings:
server address: mail.domain.name
ssl is selected (checked)
username: exchange/nt workstation login name
password: user password
domain: network domain (we have different domains)
save password is selected
under advanced you can select whatever options you like
next select e-mail, and any other options you want
and you're done!
I also enabled the push email icon and get my email regularly on my phone throughout the day.
Well, i hope that this helps some of you out.
server address: mail.domain.name
Click to expand...
Click to collapse
just so folks know there is no standard for this, its whatever subdomain your company decided to put OWA on, for my company its webmail.companywebsite.com
best thing to do would be to ask someone in your company how to access email from outside the office using internet explorer, thats the address your lookign for
Sprint mogul (Titan) WM6.1 Rom update killed exchange server activesync
(Sorry in advance for the long Email) I purchased a Mogul from RS about three weeks ago. For the first week, it worked great! I logged into my company exchange server down loaded and synced email, cal,contacts,tasks ... was very excited. I also got very excited when I started t read threads in this blog .... it seems like there are some pretty smart members maybe someone can help!!
Noticed that there was a new Rom (Sprint TV and improved connection) installed the ROM.
Have spent endless hours with HTC technical support, sprint technical support (not an appropriate name). At times managed to get the email to load but never again Cal, Tasks, contacts. Always able to get sent emails to load (by checking option) . I'm left with a couple of alternatives (any others would be greatly appreciated (actually I really like this phone but I need my email,schedule,etc to work) The error is 0x8503001C there is no exact description about this from MSmobile it seesm to be an awh**** code. Searching on the web provides 1000s of hits unfortunately not just my issue.
o Go to an early Rom WM6.0. So far it seems like to do this I need to unlock the phone then flash the earlier rom?? Since no SIM card I need to hack the registry?? There are several products out there which is best (I do not mind paying for somethng that works well). I down loaded several "Oficial ROm versions ... unfortunately did not write down the number of the one the phone came with.
o Find some way of getting this thing to work well to keep the extra features
o My grace period ends in a week ... cancel with Sprint go to Att but there is not a 3G phone I like ... only Iphone ... it has issues for exchange server??
o I got my wife a Touch at the same time (it runs WM6.1) same issue. Downloaded once my corp email no cal, etc.
o I was told that this Rom was cooked up by MS & Sprint what a disaster
Please, please help ... Thanks in advance
Scurfer
Exchange email and Skype not working after Upgrading Sprint Touch to Wm6.1
The Exchange activesync died at connection and never can sync my company emails after I upgraded Touch to 6.1 Sprint/HTC ROM. Skype also does not work, no sound after first ring, even with 2.2.0.45. I like the GPS and Rev.A speed, and do not want to risk downgrading the ROM. Anybody encounter ssimilar situation?
Hello,
I've just bought my Galaxy S.
I have problems with the default Exchange Email client from the phone.(is this Samsung one, or Android?).
At the begining it was working fine, without any issues.
I made a firmware update using Odin to I9000XWJG5 and it was not working anymore. When I was trying to configure it all the time I was getting "Unable to connect to open connection to server". I checked with a USB tracing tool and I saw that the email client is crashing.
Meantime I updated to the last VDF Romania verision I9000BUJF5, but the behaviour is the same.
What it is starnge is that I installed an Market Exchange Clent, Touchdown, and it is working just fine (using Active Sync connection to Exchange Server).
What do you think? Which can be the issue?
The funy thing is that with an other I9000 with the same software, is working the default Exchange Email client! So it is something with my hardware?
Thanks,
Mircea
I have same problem. Any solution? I use 3rd party like TouchDown and RoadSync are working fine. Is this ROM problem?
One more thing: the same behaviour is hapening if I try to configure yahoo mail!!! It is a problem with the embeded email client!
Sent from my GT-I9000 using XDA App
though touchdown works, but it doesn't integrate with the phone and other Widget.
Still prefer the Exchange client comes with SGS.
and looks mirceal has a more serious problem than i do, I only can't sync the calendar, unlike mirceal, can't sync anything
I have the exact same problem. Have you found a solution yet?
Thanks!
On my side I have already tested a lot of mail app and a lot of ROM ( australian JG2 I think and JFF, JM2, JM5, JG8 and JP3)
For all the 3rd party mail app ( htc work mail, k9, touch down) it basically works all the time
For the integrated mail app I had the following issues :
* Unable to connect to open connection to server for all the exchange account
* Unable to connect to open connection to server only on the subfolder ( the inbox was working)
* Unable to connect to open connection to server for the Hotmail
* Hotmail mail downloaded but not displayed ( can't even see the list of mail ... just the count on the first mail app page)
This problem occured only with some ROM and sometime with the same ROM it happened or not after a reboot
For instance on JFF, JG8 and JM5 I have never been able to see the mail coming from the subfolder of my exchange account.
I works fine with JM2 and JP3
For the calendar, I have seen only once working with JM2. With this ROM instand of having 1 exchange calendar I had several calendar coming from my exchange account ( one for every type of event like work, family, personal ....)
Now with JP3 the calendar doesnt sync so I have to use gmail to sync my exchange
So no solution to propose ...
Iwill install again tomorrow JM2 to see if the mail and calendar definitely works with this one
How did you check that the mail app was crashing through usb ?
Hello,
Good news from my side!
I found the issue I experienced.
The things are as follows: when you configure for the first time the default client, it's firstly connecting to ssl.samsungmobile.com server!!!! This I noticed only after I installed wireshark program on the mobile. My problem ead that I am using a separate APN for checking emails. This APN doesn't have access to internet. So it was impossible to reach that public server!!!! And the error was "unable to open a connection to server". It was speaking abot the samsung ssl server and not my company's Exchange Server!!!! Crazy thing.
So at the first time of email client connection setting I used the internet APN till the internal setting algorithm reaches the ssl.samsungmobile.com connection and when it tries to reach the Exchange Mail Server I switch to vpn APN. And the Exchange emails are working without any problem!
Try it!
Mircea
Sent from my GT-I9000 using XDA App
Hi,
can you please clarify what exactly have you done?
for some reason I have the same problem on WiFi as well.
(let alone that ssl.samsungmobile.com is not a valid address).
Same with Galaxy Tab - reason found
This is exactly the same problem on my tab.
literal translation: "connection with server impossible"
It seems, however, that the client is in contact with the server: when I enter a wrong username, the error throws immediatly; with the correct credentials it takes 3 times longer.
New findings:
Exchange 2010 does a good job logging EAS. Extract of the EAS dialog of my Galaxy Tab:
RequestBody :
<?xml version="1.0" encoding="utf-8" ?>
<FolderSync xmlns="FolderHierarchy:">
<SyncKey>0</SyncKey>
</FolderSync>
AccessState :
Blocked
AccessStateReason :
Policy
ResponseHeader :
HTTP/1.1 449 Retry after sending a PROVISION command
MS-Server-ActiveSync: 14.1
ResponseBody :
[No XmlResponse]
So, I can see that the mail client doesn't integrate with Exchange's security policies. Very bad job indeed, as TouchDown AND HTC (Desire:Froyo) do quite well.
Is somebody please going to request Samsung to speed up?
Exchange 2007 vs. 2010
I just discovered that on Galaxy Tab, the mail client can deal with an Exchange 2007 Server with security policies activated, but it cannot get the compliance check done with Exchange 2010.
This is a known issue with certain versions of Android OS on phones available from different manufacturers and service providers. The only verified solution that we know of at this moment has come thru this community, as 'Mitch Roberson' has written below, I have marked that as an 'Answer' as well.
Now, let me list some related details here for everyone's information.
Phones are actually running into a provisioning issue against Exchange 2010 Server. This is evident from the IIS logs pastd below by some users and the logs we have seen in Microsoft Support. For example, you will see the following in IIS Log:
2010-08-31 20:38:54 192.168.2.6 POST /Microsoft-Server-ActiveSync/default.eas Cmd=FolderSync&User=johndoe&DeviceId=validate&DeviceType=Android&
Log=V120_Ssnf:T_LdapC13_LdapL16_RpcC35_RpcL63_Ers1_Cpo19453_Fet20015_Pk0_
ErroreviceNotProvisioned_As:BlockedP_Mbx:mail.contoso.local_Dc:dc01.contoso.local_Throttle0_BudgetD)Conn%3a1%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f1%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f1%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5F7fd952bb-6275-4010-8c3e-bb47f4cea08f%2cNorm%5bResources%3a(Mdb)DB1(Health%3a-1%25%2cHistLoad%3a0)%2c(DC)dc01.contoso.local(Health%3a-1%25%2cHistLoad%3a0)%2c(DC)dc02.contoso.local(Health%3a-1%25%2cHistLoad%3a0)%2c%5d_ 443 contoso\johndoe 75.204.200.137 Android/0.3 449 0 64 20734
You can see that the Android mobile device is sending a 'FolderSync' EAS command to server for user JohnDoe with the DeviceID = Validate and Type = Android, and is being blocked by Exchange as it is not responding properly to the provision command from server. This is implemented thru Default Throttling Policy and the error it geenrates is error code: 449 (which essentially means device provisioning has failed). Generally this happens when client does not respond properly to provisioning commands from server where server informs mobile device that there are certain EAS policies applied by the Exchange Server Administrator and device needs to acknowledge those for implementation. This happens mostly when the device does not support all or a subset of EAS policies being implemented by the Exchange Server Administrator.
If you bring up the EMS command prompt and enter the following command, you will see the following output (similar to what we saw above in IIS Log):
Output of “Get-ActiveSyncDeviceStatistics -mailbox:johndoe”: (truncated)
RunspaceId : f0323f7c-b3a6-4102-ab5b-d1df0464e318
FirstSyncTime : 8/31/2010 8:38:34 PM
DeviceType : Android
DeviceID : validate
DeviceUserAgent : Android/0.3
DeviceModel : Android
DeviceEnableOutboundSMS : False
Identity : contoso.local/Test/John Doe/ExchangeActiveSyncDevices/Android§validate
Guid : a5750d0c-189c-4ccc-9b22-e5c87845f5c0
IsRemoteWipeSupported : False
Status : DeviceOk
DeviceAccessState : Blocked
DeviceAccessStateReason : Policy
DevicePolicyApplied : Corp
DevicePolicyApplicationStatus :NotApplied
DeviceActiveSyncVersion : 12.0
NumberOfFoldersSynced : 0
We have seen this issue mostly with devices using Android 2.1, users who have been able to update their devices with Android 2.2 somehow, stopped running into this issue, without making any changes on the server side.
I contacted HTC Support (on 9/28 via http://www.htc.com/us/support/e-mail) about this issue and they responded (like other users have reported here), please keep in mind this can change at any time in future, so please contact HTC Support directly for updates:
"At this time we do not have any Android based device that will sync with an Exchange 2010 Server. We may provide future Android devices that do offer this. However, as there is currently no release information for any upcoming devices, we encourage you to continually visit HTC’s product page at http://www.htc.com/us"
While working on this issue we also discovered that Android provided limited support for EAS policies and is working to continually improve it in their upcoming versions. For more information, please see related posts below. Again, this information is subject to change at any moment, so please refer to Android website (http://code.google.com/p/android/issues/list) for current info.
1. http://code.google.com/p/android/issues/detail?id=9426 : "we only support the basic (EAS 2.5) features in Froyo. So if your server requires, for example, password history or expiration, or complex characters, then it won't be provisionable in Froyo. Our goal is to provide more policy support in future versions, but for now we support - password (PIN/alpha), minimum characters, max. fails to wipe, inactivity timeout, and remote wipe.”
2. Exchange Device Password policy not enforced when "Allow non-provisionable devices" is selected: http://code.google.com/p/android/issues/detail?id=8601
Fix for this issue is in the Android 2.2.1 Update, released recently (for Nexus One users, may not be available thru other service providers at this time, contact your service provider for any updates that they can provide for your device), Android now implements the policies it can rather than ignoring all policies and thus it can successfully sync with the server.
Hope this helps!
Thanks for the response.
I did do that (had to do that on previous versions as well) but when you click manual, it asks you what type (POP3, IMAP, or Exchange) and I click Exchange. When you click Exchange, it takes you back to the "new" Exchange setup screen I was mentioning earlier. I don't see the "old" screen I am used to.
That's my issue =)
On all previous versions of Android that I have used, I had zero problems telling Android that I was connecting to an Exchange server and putting in my Google Corporate information but using m.google.com as my Exchange server.
When I do this on my Galaxy Tab (Sprint version), it gives me an error that is is unable to connect to the server. On other devices, the username would display as "[email protected]" but on the Galaxy Tab, it displays as "\[email protected]".
I have also noticed that the Email client that the Galaxy Tab is using, looks very different than the stock froyo app.
So I have 2 questions:
1. Anyone else experience this and know of a way for me to correct?
2. Is is possible to install the "factory" android email app?
I am rooted and its a CDMA (Sprint) GT.
Thanks!
dougvan said:
On all previous versions of Android that I have used, I had zero problems telling Android that I was connecting to an Exchange server and putting in my Google Corporate information but using m.google.com as my Exchange server.
When I do this on my Galaxy Tab (Sprint version), it gives me an error that is is unable to connect to the server. On other devices, the username would display as "[email protected]" but on the Galaxy Tab, it displays as "\[email protected]".
I have also noticed that the Email client that the Galaxy Tab is using, looks very different than the stock froyo app.
So I have 2 questions:
1. Anyone else experience this and know of a way for me to correct?
2. Is is possible to install the "factory" android email app?
I am rooted and its a CDMA (Sprint) GT.
Thanks!
Click to expand...
Click to collapse
Go into Manual setup, from there you can properly enter your proper domain name and server address, and that should sort you out.
Hopefully this will be fixed in the current OTA update. Ive heard some rumors it is but haven't heard if that OTA update patches the root hole....
This probably isn't much help to you as you're on Sprint, but on my Uk Tab I couldn't get Exchange ActiveSync working with my apps for Domains accounts until I flashed a later firmware.
Domain was setup as \[email protected] and Exchange server set to m.google.com. The account would setup but no email would download or send.
When I flashed to a later firmware and tried again it all worked fine.
Regards,
Dave
Just got the new update from Sprint. Didn't correct my issue. Still get the "Unable to connect to server" when trying to receive mail. My calendar is syncing but not email.
=(
Not sure how but it magically started to work. I was getting the error, changed the "Size to retrieve emails" setting from 2k to "all" and it started to pull mail.
I can't see how that's related but it was the only setting I changed.
Oh well, maybe a delayed fix with the update.
I have an Incredible with 2.2 and Touchdown installed. I just switched jobs to a corporation which claims to only support Iphone and Blackberry. This is troublesome, because I don't want to switch to a 2nd device just to get corporate email.
I can access my corporate email from my phone by going to the corporation's secure OWA server, but I want to get Push email on the phone. On the OWA site, it lists all the server and domain information, but I can't get Touchdown to work. It looks like the company uses Exchange 2007.
Since Touchdown is secure, is there any way for me to get push email from my company, even though they only claim to support iphone/Blackberry?
Stockmoose16 said:
I have an Incredible with 2.2 and Touchdown installed. I just switched jobs to a corporation which claims to only support Iphone and Blackberry. This is troublesome, because I don't want to switch to a 2nd device just to get corporate email.
I can access my corporate email from my phone by going to the corporation's secure OWA server, but I want to get Push email on the phone. On the OWA site, it lists all the server and domain information, but I can't get Touchdown to work. It looks like the company uses Exchange 2007.
Since Touchdown is secure, is there any way for me to get push email from my company, even though they only claim to support iphone/Blackberry?
Click to expand...
Click to collapse
even if they support just iphone and blackberry, you should be able to get it to work on the inc. just get the server address, domain name (chances are you wont really need it unless the server requires it but get it anyways) and it should work. just try setting it up on the regular phone email. I have exchange 2008 sbs and have no issues.
2.3 has exchange service
khanam said:
even if they support just iphone and blackberry, you should be able to get it to work on the inc. just get the server address, domain name (chances are you wont really need it unless the server requires it but get it anyways) and it should work. just try setting it up on the regular phone email. I have exchange 2008 sbs and have no issues.
Click to expand...
Click to collapse
How do I know which of the following to use as server address, domain... there are a lot of things that say server in the OWA general settings:
Exchange mailbox address: XXXX
Outlook Web Access host address: XXXX
Outlook Web Access host name: XXXX
Client Access server name: XXXX
Mailbox server name: XXXX
... I tried using "Outlook Web Access host address" and it did populate my email and calendar, but when I tried to update something on my calendar on either the device or the OWA server, they wouldn't sync correctly. It also wouldn't download my last 2 weeks worth of email, even though I have that selected in Touchdown.
Any advice on which of the above to enter?
r2DoesInc said:
2.3 has exchange service
Click to expand...
Click to collapse
What does that matter if my company doesn't support Android? Doesn't that mean they block these devices?
You can set up an Exchange ActiveSync account on the DINC. We just upgraded to Exchange 2010 (which means HTML emails pushed!) and the only thing you should need is the domain, server address, username, and password.
toosurreal01 said:
You can set up an Exchange ActiveSync account on the DINC. We just upgraded to Exchange 2010 (which means HTML emails pushed!) and the only thing you should need is the domain, server address, username, and password.
Click to expand...
Click to collapse
Ok, but you're not answering my question. If you look in the string above, I'm asking which address I enter for the server. There are multiple server names.
Stockmoose16 said:
How do I know which of the following to use as server address, domain... there are a lot of things that say server in the OWA general settings:
Exchange mailbox address: XXXX
Outlook Web Access host address: XXXX
Outlook Web Access host name: XXXX
Client Access server name: XXXX
Mailbox server name: XXXX
... I tried using "Outlook Web Access host address" and it did populate my email and calendar, but when I tried to update something on my calendar on either the device or the OWA server, they wouldn't sync correctly. It also wouldn't download my last 2 weeks worth of email, even though I have that selected in Touchdown.
Any advice on which of the above to enter?
Click to expand...
Click to collapse
None of the above will give you the server address and domain name. You will have to ask that from the tech support people in your office. it will be something like:
server address: mail.ibm.com
domain: ibm3
username: ssmith (should not be [email protected] format)
password: whatever you enter into owa
thats all you will need. just ask your tech support people. its the same info you would need to set up outlook access on mail.app if you have a mac. just tell them that and you should get the info u need
khanam said:
None of the above will give you the server address and domain name. You will have to ask that from the tech support people in your office. it will be something like:
server address: mail.ibm.com
domain: ibm3
username: ssmith (should not be [email protected] format)
password: whatever you enter into owa
thats all you will need. just ask your tech support people. its the same info you would need to set up outlook access on mail.app if you have a mac. just tell them that and you should get the info u need
Click to expand...
Click to collapse
If none of those are the right address, then why when I plugged in the server name that ended with "/owa" did my calendar and email populate on Android? I tried putting the same info into my Ipad and it wouldn't work. Also, my Android calendar doesn't seem to sync very accurately. But just curious as to why entering the server address that ended with /owa did anything?
############
EDIT:
Sorry, I'm burning the midnight fuel here and totally misses you're using Touchdown to connect. You can just skip to the bottom of this post then, my comments were in regards to using the built-in Exchange ActiveSync services on the phone.
###########
I definitely can't speak for every Android device out there, but since this post is in the Droid Incredible forum...
I'm running my Droid Inc. with version 2.2, which supports Exchange ActiveSync. Do you have an option to connect to Exchange ActiveSync on the phone? If so, the only things you'll need are your email address and password.
What I can tell you about that address /owa is exactly that: you've connected to the same website OWA server, you're looking at all this server info for. The website server and Exchange ActiveSync server are normally not the same server address, at least that's the way I run the servers for my company... It's also the reason everyone is telling you the info you have won't work, because the names and method to connect are different.
Your best bet is to ask them to send you the instructions they hand out for an iPhone to connect, since it also uses ActiveSync I'm positive whatever settings they're using will be the same. Either way, that's the closest information you'll get to the right settings.
Sent from my kickAss Incredible using XDA App
I use touchdown, an do IT for my company. In touchdown did you hit Menu-Enable Push? It sounds like you have it working, try adding an event to your calendar, then manually sync touchdown. Does an event or email show up then?
Sent from my girlfriend, according to my girlfriend.
There is a known issue in android that it will not work with exchange 2010 sp1 server. For some reason the sp1 on the server kills android ( but iPhone continues to function). It has to do with eas but this will hopefully be fixed in gingerbread.
Google bug report :
http://code.google.com/p/android/issues/detail?id=11177
Sent from my ADR6300 using XDA App
infotechsailor said:
There is a known issue in android that it will not work with exchange 2010 sp1 server. For some reason the sp1 on the server kills android ( but iPhone continues to function). It has to do with eas but this will hopefully be fixed in gingerbread.
Google bug report :
http://code.google.com/p/android/issues/detail?id=11177
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
It is a bug, but everything I read in that link was for connection issues with the native Exchange ActiveSync. TouchDown was the work around until they got the native Exchange ActiveSync working correctly, which I don't believe is the issue the OP is having since he's using TouchDown currently.
I've been using TD for the last three months on our Exchange system without issue. My phone vibrates before Outlook even pops up that I have an email, it's a "warning" system!
He said his corporation only supports iPhone & BB.
BB enforces the use of it's BES server license for security and RIM royalties.
Does iPhone have a similar solution to BES?
If so, android exchange may be futile.
GOOD / VOX would be a security product for android, similar to BES.
luvit said:
He said his corporation only supports iPhone & BB.
BB enforces the use of it's BES server license for security and RIM royalties.
Does iPhone have a similar solution to BES?
If so, android exchange may be futile.
GOOD / VOX would be a security product for android, similar to BES.
Click to expand...
Click to collapse
I got my work email to work with Moxier mail, but not Touchdown with the same settings my IT dept hands out for iphone. There are a couple of strange bugs though. I've noticed that when I leave the work Wifi and transfer over to either 3g or another wifi signal, my email, contacts, tasks, and calendar refreshes from scratch. This is super annoying because I have thousands of contacts. This happens in both Moxier and Touchdown...
And on to Touchdown, which has been the bane of my existence. I've entered the proper server/domain/login information, and 1/10 times it downloads everything from scratch (which takes hours). Then I'll switch to another wifi connection or to 3g, and I'll lose all the information and I'll have to hit resync. When I resync, 99% of the time it hangs somewhere along the line and doesn't load all of my information. This battle can go on indefinitely until everything finally loads - but then all the info will eventually randomly disappear again and I'm back at square one again.
Since the same thing is happening in both Touchdown and Moxier, it makes me think this isn't a coincidence. But why would my information erase when I change signals and then have to completely refresh? And Touchdown probably takes 10 times longer to reload my info than does Moxier.
Any thoughts from the experts?
Bump. Can't anyone help me with Touchdown? It keeps randomly refreshing. Sometimes it's just the inbox, sometimes the sent box, sometimes contacts, and sometimes all of the above. What is going on?
Try contacting the app support people yet?
You can set it to poll for the folders you want it to refresh. You can also enable or disable push, and you can select which folders to refresh. When it goes to refresh, it will always refresh what you've told it to, did you check these settings?
Sent from my girlfriend according to my current girlfriend
luvit said:
He said his corporation only supports iPhone & BB.
BB enforces the use of it's BES server license for security and RIM royalties.
Does iPhone have a similar solution to BES?
If so, android exchange may be futile.
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iPhone and Android both use ActiveSync. If one works conceivably the other should, but it's a question of how they're administering the server side. I've seen IT departments that don't turn on ActiveSync at the user level until they confirm that the user is using an approved device.
The fact that the OP says that the calendar is synching and not mail says that it's a client side issue. For starters he should have to just specify the name of the server that's doing OWA and not the full URL path and he's stated that he's adding an /owa to the path.
So unless he has a really fubar Exchange server where he's at everything so far points to client config.
I have been trying to get my work email set up on my phone. My company only supports the bb phones that they provide for certain employees. So, I am on my own to find a solution. I do have access to check my email via OWA and have been able to do so on my phone using Opera. I have read several places that I should be able to use the OWA credentials to set my email up using the default email client. But, I can't get it working. It allows me to complete the set-up without issue. But, when I try to send/receive it gives me connection error. Based on what I have read if I can login via my mobile browser I should be able to connect using the default client (i.e. IT has allowed mobile access) I am going to post what I did during the setup to see if you guys can identify what I may be doing wrong.
Domain/username: I put the username I use to login to OWA.
Password: my password
SSL is checked
Email adress: my email address
Server name: url for OWA, with https:// taken off. The address is webmail.mycompany.com
When I hit "next" it gives me an error and asks me if want to turn disable certificate verification, I hit "yes"
It then goes to the next screen which says "Success!" at the top. Then I hit "done"and setup should be complete.
But, when I go to that email and try to refresh, it says connection er
Anyone have any ideas?
Have you tried other email apps from the market? I use K-9 mail and it has been solid for IMAP. I know it supports other email systems too.
Sent from my DROIDX using XDA App
I tried one (might have been k9) and didn't have any luck. I was hoping someone had experience with a specific app. I tried Googling it, but all I could find was people recommending touchdown.