Which region is my LG G2? - G2 Q&A, Help & Troubleshooting

Hello there, I am just wondering what region my newly purchased LG G2 from ebay (it was sent from hong kong) It's the red 32GB edition and it has MAS on the box - so I presume Malaysia?
I'm very tempted to experiment with custom roms as I hate the LG interface. Is it possible to restore the phone into such a state where LG wont know that I installed anything if I've to send it in for service . Does the phone have any sort of flash counter, etc that samsung phones have?
Thanks

Grunzen said:
Hello there, I am just wondering what region my newly purchased LG G2 from ebay (it was sent from hong kong) It's the red 32GB edition and it has MAS on the box - so I presume Malaysia?
I'm very tempted to experiment with custom roms as I hate the LG interface. Is it possible to restore the phone into such a state where LG wont know that I installed anything if I've to send it in for service . Does the phone have any sort of flash counter, etc that samsung phones have?
Thanks
Click to expand...
Click to collapse
http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=your_imei_here
instead of "your_imei_here" you type your imei(serial number without spaces) and paste into browser. You should find your kdz link there.

bender_007 said:
instead of "your_imei_here" you type your imei(serial number without spaces) and paste into browser. You should find your kdz link there.
Click to expand...
Click to collapse
I'm getting file not found, even when I type in my correct imei? :crying:
Thanks for your help

Grunzen said:
I'm getting file not found, even when I type in my correct imei? :crying:
Thanks for your help
Click to expand...
Click to collapse
Try to open that link with phone browser not on pc. Sometimes I can't open it using my pc but on phone works fine.
Sent from my LG-D802 using Tapatalk

bender_007 said:
http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=your_imei_here
instead of "your_imei_here" you type your imei(serial number without spaces) and paste into browser. You should find your kdz link there.
Click to expand...
Click to collapse
Grunzen said:
I'm getting file not found, even when I type in my correct imei? :crying:
Thanks for your help
Click to expand...
Click to collapse
Not all phones will offer the original kdz
when using that link
Sent from LG-G2 D800 on AEONFLEX 4.4.2

XxZombiePikachu said:
Not all phones will offer the original kdz
when using that link
Sent from LG-G2 D800 on AEONFLEX 4.4.2
Click to expand...
Click to collapse
It appears that the site must have been down when I tired it yesterday. I tried it now and I get this
FW675795432109876543213/D80220B_00.kdz
Anybody know which region this is ? SEA?

Grunzen said:
It appears that the site must have been down when I tired it yesterday. I tried it now and I get this
FW675795432109876543213/D80220B_00.kdz
Anybody know which region this is ? SEA?
Click to expand...
Click to collapse
There is more info on the site where you've checked it.

bender_007 said:
There is more info on the site where you've checked it.
Click to expand...
Click to collapse
Thanks once again. I'm having a look through the page and it appears the region field is blank. The reason I'm asking this is just incase I have to return everything to stock incase I have to return it to LG service ( I flashed a EU rom and I forgot to make backup) or will LG just not care provided that it's an official rom on the phone ? Thanks.
Edit: I can't post links, but the attachment is what information I'm being displayed

Grunzen said:
Thanks once again. I'm having a look through the page and it appears the region field is blank. The reason I'm asking this is just incase I have to return everything to stock incase I have to return it to LG service ( I flashed a EU rom and I forgot to make backup) or will LG just not care provided that it's an official rom on the phone ? Thanks.
Edit: I can't post links, but the attachment is what information I'm being displayed
Click to expand...
Click to collapse
Even if you can't find region on page(doesn't mention it) the file it provides is always model specific and for d802, region specific so you can use that kdz provided to return to complete stock for your specific device
Sent from LG-G2 D800 on AEONFLEX 4.4.2

They say:
AMALKG - MAL/MODELLABS(HONGKONG)
AMALKR - MAL/MODELLABS(HONGKONG)
the link you've got through the imei provides the original kdz for your variant.

bender_007 said:
They say:
AMALKG - MAL/MODELLABS(HONGKONG)
AMALKR - MAL/MODELLABS(HONGKONG)
the link you've got through the imei provides the original kdz for your variant.
Click to expand...
Click to collapse
Thanks for your help guys, much appreciated. I reverted back to the Hong kong rom One question: When I was flashing my phone firmware back, on the phone it said my phone was rooted, even though I never touched anything like that before. I flashed the phone again and it said that it wasn't rooted on the flash screen.
I just checked the status now by going into the firmware update screen and it's now saying rooted. I'm not on the one directly installed now but rather the initial kit kat update (for personal preferences)
http://storagecow.eu/Xda/LG G2/Stock/Hong Kong D802/HK KitKat 32GB D80220A_00.kdz
Is it normal to do this? Again, I'm not rooted nor have ever tried rooting my phone.

Hmm... I tried flashing the firmware that's provided by the LG and the firmware flash page now displays at "unrooted" . I would prefer to use the kit kat without the knock on update. Is this possible without it displaying as rooted? This is strange :laugh:

Related

LG G2 Lost memory

Hello, I have a big problem. Lg Compe G2 32 gb one thinking I was home free. Connected to the computer and told me I had an update, I did and what was my surprise that after the upgrade I get the logo of vodafone and only 16gb.
you know how to fix it?
thanks
ulises-31 said:
Hello, I have a big problem. Lg Compe G2 32 gb one thinking I was home free. Connected to the computer and told me I had an update, I did and what was my surprise that after the upgrade I get the logo of vodafone and only 16gb.
you know how to fix it?
thanks
Click to expand...
Click to collapse
Flash the correct .kdz. - simple.
http://forum.xda-developers.com/showthread.php?t=2432476
LenAsh said:
Flash the correct .kdz. - simple.
http://forum.xda-developers.com/showthread.php?t=2432476
Click to expand...
Click to collapse
as which is correct?
ulises-31 said:
as which is correct?
Click to expand...
Click to collapse
The one for your region/country/carrier that doesn't have "16G" in the title. And the correct phone model...
LenAsh said:
The one for your region/country/carrier that doesn't have "16G" in the title. And the correct phone model...
Click to expand...
Click to collapse
I put the European open and continue with 16gb. where I can get the rom?
ulises-31 said:
I put the European open and continue with 16gb. where I can get the rom?
Click to expand...
Click to collapse
http://lg-phone-firmware.com/index.php?id_mod=36
LenAsh;48777668 hxxp://lg-phone-firmware.com/index.php?id_mod=36 [/QUOTE said:
as I can tell the original country of the phone to place the correct rom?
Click to expand...
Click to collapse
ulises-31 said:
as I can tell the original country of the phone to place the correct rom?
Click to expand...
Click to collapse
How can we tell that? You bought it...
Depends what model it is and where you are (which you haven't disclosed). D802, for instance, means you can flash any of the non-16G versions that are open. Using one from you region is advised.
LenAsh said:
How can we tell that? You bought it...
Depends what model it is and where you are (which you haven't disclosed). D802 means you can flash any of the non-16G versions that are open. Using one from you region is advised.
Click to expand...
Click to collapse
I know, but I bought it in Spain but I think it comes from another country. there any chance know which country is it? or I can put any rom of Spain that is 32gb?
ulises-31 said:
I know, but I bought it in Spain but I think it comes from another country. there any chance know which country is it? or I can put any rom of Spain that is 32gb?
Click to expand...
Click to collapse
None of the Spanish ROMs are open, they are all carrier versions.
Suggest you use no. 52 off the list (newer version) or no. 40 (original release). Both will work in Spain.
You MUST do a factory reset BEFORE flashing... use the phone reset therefore.
LenAsh said:
None of the Spanish ROMs are open, they are all carrier versions.
Suggest you use no. 52 off the list (newer version) or no. 40 (original release). Both will work in Spain.
You MUST do a factory reset BEFORE flashing... use the phone reset therefore.
Click to expand...
Click to collapse
now I'm wearing the No 40 and with only 16gb but still in the information put 32gb hard. I understand nothing
ulises-31 said:
now I'm wearing the No 40 and with only 16gb but still in the information put 32gb hard. I understand nothing
Click to expand...
Click to collapse
You did a full factory reset before flashing?
How do you know you have a 32G phone? You don't appear to know much about what you have...
LenAsh said:
You did a full factory reset before flashing?
How do you know you have a 32G phone? You don't appear to know much about what you have...
Click to expand...
Click to collapse
yes If I have done a factory reset with vol-and the home button. It is 32gb because it puts in section hardware environment on the phone and I called LG and the IMEI number of them have said it is Vodafone Spain and 32gb.
hi
i have the same problem, i do factory reset and flash vodaphone 32gb .kdz and still i have 16gb/
is there another solution?
yossim66 said:
hi
i have the same problem, i do factory reset and flash vodaphone 32gb .kdz and still i have 16gb/
is there another solution?
Click to expand...
Click to collapse
I followed this guide here http://www.android-hilfe.de/lg-d802-g2-forum/540911-lg-g2-32-gb-hat-sich-ein-16-gb-verwandelt-2.html
If you have problems please contact me.
LG G2 Lost 32GB memory
We welcome ... I read these 2 pages of threads and tried versions posted in the hope that I will recover all my phone memory ... disappointing result, 10Gb available.
The history goes like this: I installed some software in it (eg, G2 and G2 Xposed TweaksBox Modules etc..) After uninstalling I reset and has not started, do not boot, stuck at LG logo, LED illuminated green - blue. I installed the new software (not specified taking up 16GB or 32GB) in download mode after restart I saw that no parent available all the memory (26GB) 10GB only. I installed and 32GB versions but nothing, same result.
I tried the above guide and I do not recognize all the commands ... I do not know what I do, do you have any idea?
Thank you very much !

[Q] Help please with 'unroot'?

Hi all, I'm selling/trading my g2 which I rooted using iwo root so that I could change colours/status bar etc, I've just done a factory reset but when turning back on it popped with team win recovery project jargon like an old computer which doesn't look 'standard' is there a way I can remove this?
Please help a non techy guy!
I'm on a D802 in the uk on kitkat 4.4.2
Faith_G2 said:
Hi all, I'm selling/trading my g2 which I rooted using iwo root so that I could change colours/status bar etc, I've just done a factory reset but when turning back on it popped with team win recovery project jargon like an old computer which doesn't look 'standard' is there a way I can remove this?
Please help a non techy guy!
I'm on a D802 in the uk on kitkat 4.4.2
Click to expand...
Click to collapse
Best way would be to use the LG flash tool and kdz back to stock. It will wipe/replace all partitions with stock files and your phone will be restored like when you first pulled it out of the box.
simon_lefisch said:
Best way would be to use the LG flash tool and kdz back to stock. It will wipe/replace all partitions with stock files and your phone will be restored like when you first pulled it out of the box.
Click to expand...
Click to collapse
Really sorry for being dumb, but how do I do that?
Faith_G2 said:
Really sorry for being dumb, but how do I do that?
Click to expand...
Click to collapse
Follow this thread
http://forum.xda-developers.com/showthread.php?p=45293512
Make sure you download the proper file for your phone (model number/android version). If you don't know what android version you're on, go to settings/about phone and look at android version. Then download proper file.
simon_lefisch said:
Follow this thread
http://forum.xda-developers.com/showthread.php?p=45293512
Make sure you download the proper file for your phone (model number/android version). If you don't know what android version you're on, go to settings/about phone and look at android version. Then download proper file.
Click to expand...
Click to collapse
Ok thank you, my phone is on O2 but I believe it is also unlocked as both a Vodafone and EE sim card work in it, so do I download the:
http://storagecow.eu/Xda/LG 20G2/Stock/UnitedKingdom/UK O2 16GB 20 KitKat D80220D_00.kdz
Or
http://storagecow.eu/Xda/LG G2/Stock/United Kingdom/UK OPEN 16GB KitKat D80220D_00.kdz
It's just I'm afraid of bricking my phone! And I'm not that clued up on this stuff, do I follow the Rom kdz method or the one below that?
Faith_G2 said:
Ok thank you, my phone is on O2 but I believe it is also unlocked as both a Vodafone and EE sim card work in it, so do I download the:
http://storagecow.eu/Xda/LG 20G2/Stock/UnitedKingdom/UK O2 16GB 20 KitKat D80220D_00.kdz
Or
http://storagecow.eu/Xda/LG G2/Stock/United Kingdom/UK OPEN 16GB KitKat D80220D_00.kdz
It's just I'm afraid of bricking my phone! And I'm not that clued up on this stuff, do I follow the Rom kdz method or the one below that?
Click to expand...
Click to collapse
That I'm not sure of as I have a different variant. You might want to ask in the d802 Q&A thread. Just post links to both those files and I'm sure someone with the same phone will be able to identify what file to use. Good luck!

Possible refurbished device with incorrect model no., need help from experts

I'll be quick so no ones time is wasted and a viable solution can be found fast.
I bought a D802 from a third-party, with:
- 32GB ROM
- 4.4.2 D80220b firmware
- 2G, 3G, 4G working
- The csmg.lgmobile.com website said that according to my IMEI, my model is the UAE 32GB D802 and gave me the D80230a firmware for manual flash via LG Flash tool. (screenshot below)
I used the phone for a while, rooted it and used Xposed. Never got recovery so no backup(wish I'd seen the SRK tool before). Then I downloaded the firmware from the csmg.lgmobile.com website. I flashed it via the Flash tool and everything seemed fine. Then it booted:
- Touchscreen was erratic. Ghost touches, dead spots, phantom touches, whatever.
- The Baseband Version and IMEI in About Phone both say Unknown
- ROM has converted to a 16GB version
- Download mode is fine along with every other feature of the phone
After that I looked around and found a UAE D80220c firmware and flashed that. It flashed fine but all the above issues remained the same.
I browsed around extensively here and found out:
- Refurbished phones have their back cover and firmware changed to imitate D802's.
- My phone is probably some other G2 model with D802 firmware and an altered IMEI
- The actual model of my device is UNDER the motherboard. Which, apparently, I must get hold of so I can flash the appropriate stock kdz. This gets a bit too hardware-y for me.
So, basically, my phone is no more useful than a brick at the moment. Any expert help would be appreciated but here are the main questions that I'd really like answered:
A. Should I try various flashing the kdz files from different models mentioned in the link I gave up ^there until one clicks and then try to do something about the IMEI?
B. Is there any chance that my phone is beyond repair forever?
C. Should I stop messing around with my mediocre knowledge and take it to a repair shop?
I really can't afford to lose this phone so please, if you've stumbled upon this, try to help or forward it to someone who CAN help. I will be very thankful.
Cannot really help you. But look for Frankenphone. There's a thread here.
I would return the phone. That's fraud.
Go by this method.
http://forum.xda-developers.com/lg-g2/help/issues-refurb-d802-32gb-lg-flashed-t3034823
B. I doubt it's beyond repair, it will just take you time and work to figure out what is what and how to get it back to working state. I think everything you need can be found already here, I saw a lot of posts with the similar problems and really hard bricks being solved. Just be patient and good luck.
gamertwo1 said:
Go by this method.
http://forum.xda-developers.com/lg-g2/help/issues-refurb-d802-32gb-lg-flashed-t3034823
Click to expand...
Click to collapse
Thanks for that link. I'm checking it out. That Mudassar007 guy lives in my city. I'm trying to get a hold of him. Willing to pay to get my phone fixed.
@edisso10018 Believe me, sir. If that was an option, I'd go for it. Unfortunately, I bought it online.
You have to confirm your mobile actual model. By opening it back cover.
Are you sure that 4G/LTE is working before Mobile going in this state?
Sent from My LG G Flex LG-F340K Stock KitKat V20D on LTE Network using XDA Free Mobile app
Murshad007 said:
You have to confirm your mobile actual model. By opening it back cover.
Are you sure that 4G/LTE is working before Mobile going in this state?
Sent from My LG G Flex LG-F340K Stock KitKat V20D on LTE Network using XDA Free Mobile app
Click to expand...
Click to collapse
Please check your PM
Just curious are you in the United States?
Sent from my LG-D800 using XDA Free mobile app
Nope. In Pakistan.
But my d802 has the internals of the Tmobile LG G2.
Sent from my D6503 using XDA Free mobile app
Are you able to confirm the model of the motherboard? Because any wrong info will brick your phone.
Sent from my LG-D800 using XDA Free mobile app
Danish78 said:
Please check your PM
Click to expand...
Click to collapse
Replied..
You have to check for your motherboard.
Or contact me on my cell no.
Sent from My LG G Flex LG-F340K Stock KitKat V20D on LTE Network using XDA Free Mobile app
Murshad007 said:
Replied..
You have to check for your motherboard.
Or contact me on my cell no.
Sent from My LG G Flex LG-F340K Stock KitKat V20D on LTE Network using XDA Free Mobile app
Click to expand...
Click to collapse
murshad007 i want to contect with you regarding my g2 problems pls send me your number my mail in [email protected]
Possible refurbished G2 D802
Guys i bought an LG G2 D802 from a third party. i tried to install TWRP using AUTOREC for D802. My phone went into a bootloop. Luckily i had made a backup with SRK tool, so my G2 is up and running. I think my phone is refurbished because i have seen other G2's with D802 backcovers in that market but their IMEI no. was D800. My IMEI no. , backcover and software all say D802. I Dont want to open up my phone because it is confusing for me because i know there will be 2 to 3 model no.s written inside it. My question is can i find out my model no. by installing all autorec recoveries for g2 on my phone after making backup on SRK Tool. When i get the TWRP recovery on my phone i will know which model my phone is. Plz people who are expert of SRK tool help me...
Also will my Imei no. stay safe if i backup from srk tool.

Lg g2 touch screen problem

Hi
I have a g2 who got screen touch behaving crazy after update with a stock rom, not
Mention the imei and the network completely gone and storage was reduced to 10.6gb instead of 32gb
Please help it's the only phone I have
lg g2 no imei touch issue.
Magnito004 said:
Hi
I have a g2 who got screen touch behaving crazy after update with a stock rom, not
Mention the imei and the network completely gone and storage was reduced to 10.6gb instead of 32gb
Please help it's the only phone I have
Click to expand...
Click to collapse
open ur phone completely ,the exact model no is on back of motherboard.
i will help you
Magnito004 said:
Hi
I have a g2 who got screen touch behaving crazy after update with a stock rom, not
Mention the imei and the network completely gone and storage was reduced to 10.6gb instead of 32gb
Please help it's the only phone I have
Click to expand...
Click to collapse
but you need to give me some info
what model do you have and how did you update your phone
lyesb1 said:
but you need to give me some info
what model do you have and how did you update your phone
Click to expand...
Click to collapse
sory, I was out at work
I updated it from kitkat to lollipop: so the version was d80220e when I atached into lg support tool it shows that an update is available which was d80230b
then when I updated it after rebooting the screen is gone crazy , no network and storage reduced to 10.6 after it was 32gb. now i believe there is a solution to this problem
if it is not d802 then what model is it
when opened the back cover it shows d801/d803 on the buttom in the imei service it says its a d802 and the back cover too.... what should I believe
refurbished
Magnito004 said:
sory, I was out at work
I updated it from kitkat to lollipop: so the version was d80220e when I atached into lg support tool it shows that an update is available which was d80230b
then when I updated it after rebooting the screen is gone crazy , no network and storage reduced to 10.6 after it was 32gb. now i believe there is a solution to this problem
if it is not d802 then what model is it
when opened the back cover it shows d801/d803 on the buttom in the imei service it says its a d802 and the back cover too.... what should I believe
Click to expand...
Click to collapse
now what you need to do is take out the motherboard and check the model
after you do that i will give you the right kdz to flash and everything will be fine
lyesb1 said:
now what you need to do is take out the motherboard and check the model
after you do that i will give you the right kdz to flash and everything will be fine
Click to expand...
Click to collapse
Sory bro, I can't do that,I'm not qualified besides the process is very complicated
Magnito004 said:
Sory bro, I can't do that,I'm not qualified besides the process is very complicated
Click to expand...
Click to collapse
i say its not very complicated
however you can try to flash a 32gb kdz to fix your problem
go here http://storagecow.eu/index.php?dir=Xda/LG+G2/Stock/Lollipop/32GB/
and download Europe Open D80230b.kdz
use this tuto to flash kdz http://forum.xda-developers.com/showthread.php?t=2432476
lyesb1 said:
i say its not very complicated
however you can try to flash a 32gb kdz to fix your problem
go here http://storagecow.eu/index.php?dir=Xda/LG+G2/Stock/Lollipop/32GB/
and download Europe Open D80230b.kdz
use this tuto to flash kdz http://forum.xda-developers.com/showthread.php?t=2432476
Click to expand...
Click to collapse
I tried Eu open...still same problem. Please reply
Magnito004 said:
I tried Eu open...still same problem. Please reply
Click to expand...
Click to collapse
alright dont panic my friend
you need to disassemble the phone its very easy follow this tuto https://www.youtube.com/watch?v=hPFBA24dR1w
and check the model on the back of the motherboard
only then i can give you the right file
open the phone slowly and take your time do not rush

Which Stock Rom Version?

To cut a long story short, I tried to root my device yesterday and ended up making a right mess of it. I now want to go back to stock Rom but am unsure which version to use. My device is a UK sim free unlocked Galaxy S7 Edge.
These are the details I took before attempting root.....
Baseband G935FXXU1DQB1
Build No. G935FXXU1DQB3
Can anybody link or point me in the right directionto
direction to return to stock rom. Thanks in advance.
geozakelle said:
To cut a long story short, I tried to root my device yesterday and ended up making a right mess of it. I now want to go back to stock Rom but am unsure which version to use. My device is a UK sim free unlocked Galaxy S7 Edge.
These are the details I took before attempting root.....
Baseband G935FXXU1DQB1
Build No. G935FXXU1DQB3
Can anybody link or point me in the right directionto
direction to return to stock rom. Thanks in advance.
Click to expand...
Click to collapse
You can find exact model number of your phone which printed below on the back panel..provide it and will suggest you proper stock firmware
DroidHackeR said:
You can find exact model number of your phone which printed below on the back panel..provide it and will suggest you proper stock firmware
Click to expand...
Click to collapse
Are you saying to remove the back panel? I wasn't aware this was possible without damage to the phone. Is this the only option?
geozakelle said:
Are you saying to remove the back panel? I wasn't aware this was possible without damage to the phone. Is this the only option?
Click to expand...
Click to collapse
No no need to remove back panel..Just see below of your backpanel, there is something printed..For eg..On the back panel of my device i see device model no as SM-N920G made by samsung in india..See like that on your phone's back panel
The only version released in UK as DQB3/DQB1 is the OXA CSC aka BTU firmware (Details).
If you install Phone INFO ★Samsung★ you find under firmware / Latest firmware the one which should be on your phone.
DroidHackeR said:
No no need to remove back panel..Just see below of your backpanel, there is something printed..For eg..On the back panel of my device i see device model no as SM-N920G made by samsung in india..See like that on your phone's back panel
Click to expand...
Click to collapse
OK, model is SM-G935F
geozakelle said:
OK, model is SM-G935F
Click to expand...
Click to collapse
Here you can find firmware for your device..just enter your country and download software.
https://www.sammobile.com/firmwares/database/SM-G935F/
Just wanted to take time out and thank you guys. I'm back up and running with original stock rom!

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