LG G2 Lost memory - G2 Q&A, Help & Troubleshooting

Hello, I have a big problem. Lg Compe G2 32 gb one thinking I was home free. Connected to the computer and told me I had an update, I did and what was my surprise that after the upgrade I get the logo of vodafone and only 16gb.
you know how to fix it?
thanks

ulises-31 said:
Hello, I have a big problem. Lg Compe G2 32 gb one thinking I was home free. Connected to the computer and told me I had an update, I did and what was my surprise that after the upgrade I get the logo of vodafone and only 16gb.
you know how to fix it?
thanks
Click to expand...
Click to collapse
Flash the correct .kdz. - simple.
http://forum.xda-developers.com/showthread.php?t=2432476

LenAsh said:
Flash the correct .kdz. - simple.
http://forum.xda-developers.com/showthread.php?t=2432476
Click to expand...
Click to collapse
as which is correct?

ulises-31 said:
as which is correct?
Click to expand...
Click to collapse
The one for your region/country/carrier that doesn't have "16G" in the title. And the correct phone model...

LenAsh said:
The one for your region/country/carrier that doesn't have "16G" in the title. And the correct phone model...
Click to expand...
Click to collapse
I put the European open and continue with 16gb. where I can get the rom?

ulises-31 said:
I put the European open and continue with 16gb. where I can get the rom?
Click to expand...
Click to collapse
http://lg-phone-firmware.com/index.php?id_mod=36

LenAsh;48777668 hxxp://lg-phone-firmware.com/index.php?id_mod=36 [/QUOTE said:
as I can tell the original country of the phone to place the correct rom?
Click to expand...
Click to collapse

ulises-31 said:
as I can tell the original country of the phone to place the correct rom?
Click to expand...
Click to collapse
How can we tell that? You bought it...
Depends what model it is and where you are (which you haven't disclosed). D802, for instance, means you can flash any of the non-16G versions that are open. Using one from you region is advised.

LenAsh said:
How can we tell that? You bought it...
Depends what model it is and where you are (which you haven't disclosed). D802 means you can flash any of the non-16G versions that are open. Using one from you region is advised.
Click to expand...
Click to collapse
I know, but I bought it in Spain but I think it comes from another country. there any chance know which country is it? or I can put any rom of Spain that is 32gb?

ulises-31 said:
I know, but I bought it in Spain but I think it comes from another country. there any chance know which country is it? or I can put any rom of Spain that is 32gb?
Click to expand...
Click to collapse
None of the Spanish ROMs are open, they are all carrier versions.
Suggest you use no. 52 off the list (newer version) or no. 40 (original release). Both will work in Spain.
You MUST do a factory reset BEFORE flashing... use the phone reset therefore.

LenAsh said:
None of the Spanish ROMs are open, they are all carrier versions.
Suggest you use no. 52 off the list (newer version) or no. 40 (original release). Both will work in Spain.
You MUST do a factory reset BEFORE flashing... use the phone reset therefore.
Click to expand...
Click to collapse
now I'm wearing the No 40 and with only 16gb but still in the information put 32gb hard. I understand nothing

ulises-31 said:
now I'm wearing the No 40 and with only 16gb but still in the information put 32gb hard. I understand nothing
Click to expand...
Click to collapse
You did a full factory reset before flashing?
How do you know you have a 32G phone? You don't appear to know much about what you have...

LenAsh said:
You did a full factory reset before flashing?
How do you know you have a 32G phone? You don't appear to know much about what you have...
Click to expand...
Click to collapse
yes If I have done a factory reset with vol-and the home button. It is 32gb because it puts in section hardware environment on the phone and I called LG and the IMEI number of them have said it is Vodafone Spain and 32gb.

hi
i have the same problem, i do factory reset and flash vodaphone 32gb .kdz and still i have 16gb/
is there another solution?

yossim66 said:
hi
i have the same problem, i do factory reset and flash vodaphone 32gb .kdz and still i have 16gb/
is there another solution?
Click to expand...
Click to collapse
I followed this guide here http://www.android-hilfe.de/lg-d802-g2-forum/540911-lg-g2-32-gb-hat-sich-ein-16-gb-verwandelt-2.html
If you have problems please contact me.

LG G2 Lost 32GB memory
We welcome ... I read these 2 pages of threads and tried versions posted in the hope that I will recover all my phone memory ... disappointing result, 10Gb available.
The history goes like this: I installed some software in it (eg, G2 and G2 Xposed TweaksBox Modules etc..) After uninstalling I reset and has not started, do not boot, stuck at LG logo, LED illuminated green - blue. I installed the new software (not specified taking up 16GB or 32GB) in download mode after restart I saw that no parent available all the memory (26GB) 10GB only. I installed and 32GB versions but nothing, same result.
I tried the above guide and I do not recognize all the commands ... I do not know what I do, do you have any idea?
Thank you very much !

Related

Which region is my LG G2?

Hello there, I am just wondering what region my newly purchased LG G2 from ebay (it was sent from hong kong) It's the red 32GB edition and it has MAS on the box - so I presume Malaysia?
I'm very tempted to experiment with custom roms as I hate the LG interface. Is it possible to restore the phone into such a state where LG wont know that I installed anything if I've to send it in for service . Does the phone have any sort of flash counter, etc that samsung phones have?
Thanks
Grunzen said:
Hello there, I am just wondering what region my newly purchased LG G2 from ebay (it was sent from hong kong) It's the red 32GB edition and it has MAS on the box - so I presume Malaysia?
I'm very tempted to experiment with custom roms as I hate the LG interface. Is it possible to restore the phone into such a state where LG wont know that I installed anything if I've to send it in for service . Does the phone have any sort of flash counter, etc that samsung phones have?
Thanks
Click to expand...
Click to collapse
http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=your_imei_here
instead of "your_imei_here" you type your imei(serial number without spaces) and paste into browser. You should find your kdz link there.
bender_007 said:
instead of "your_imei_here" you type your imei(serial number without spaces) and paste into browser. You should find your kdz link there.
Click to expand...
Click to collapse
I'm getting file not found, even when I type in my correct imei? :crying:
Thanks for your help
Grunzen said:
I'm getting file not found, even when I type in my correct imei? :crying:
Thanks for your help
Click to expand...
Click to collapse
Try to open that link with phone browser not on pc. Sometimes I can't open it using my pc but on phone works fine.
Sent from my LG-D802 using Tapatalk
bender_007 said:
http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=your_imei_here
instead of "your_imei_here" you type your imei(serial number without spaces) and paste into browser. You should find your kdz link there.
Click to expand...
Click to collapse
Grunzen said:
I'm getting file not found, even when I type in my correct imei? :crying:
Thanks for your help
Click to expand...
Click to collapse
Not all phones will offer the original kdz
when using that link
Sent from LG-G2 D800 on AEONFLEX 4.4.2
XxZombiePikachu said:
Not all phones will offer the original kdz
when using that link
Sent from LG-G2 D800 on AEONFLEX 4.4.2
Click to expand...
Click to collapse
It appears that the site must have been down when I tired it yesterday. I tried it now and I get this
FW675795432109876543213/D80220B_00.kdz
Anybody know which region this is ? SEA?
Grunzen said:
It appears that the site must have been down when I tired it yesterday. I tried it now and I get this
FW675795432109876543213/D80220B_00.kdz
Anybody know which region this is ? SEA?
Click to expand...
Click to collapse
There is more info on the site where you've checked it.
bender_007 said:
There is more info on the site where you've checked it.
Click to expand...
Click to collapse
Thanks once again. I'm having a look through the page and it appears the region field is blank. The reason I'm asking this is just incase I have to return everything to stock incase I have to return it to LG service ( I flashed a EU rom and I forgot to make backup) or will LG just not care provided that it's an official rom on the phone ? Thanks.
Edit: I can't post links, but the attachment is what information I'm being displayed
Grunzen said:
Thanks once again. I'm having a look through the page and it appears the region field is blank. The reason I'm asking this is just incase I have to return everything to stock incase I have to return it to LG service ( I flashed a EU rom and I forgot to make backup) or will LG just not care provided that it's an official rom on the phone ? Thanks.
Edit: I can't post links, but the attachment is what information I'm being displayed
Click to expand...
Click to collapse
Even if you can't find region on page(doesn't mention it) the file it provides is always model specific and for d802, region specific so you can use that kdz provided to return to complete stock for your specific device
Sent from LG-G2 D800 on AEONFLEX 4.4.2
They say:
AMALKG - MAL/MODELLABS(HONGKONG)
AMALKR - MAL/MODELLABS(HONGKONG)
the link you've got through the imei provides the original kdz for your variant.
bender_007 said:
They say:
AMALKG - MAL/MODELLABS(HONGKONG)
AMALKR - MAL/MODELLABS(HONGKONG)
the link you've got through the imei provides the original kdz for your variant.
Click to expand...
Click to collapse
Thanks for your help guys, much appreciated. I reverted back to the Hong kong rom One question: When I was flashing my phone firmware back, on the phone it said my phone was rooted, even though I never touched anything like that before. I flashed the phone again and it said that it wasn't rooted on the flash screen.
I just checked the status now by going into the firmware update screen and it's now saying rooted. I'm not on the one directly installed now but rather the initial kit kat update (for personal preferences)
http://storagecow.eu/Xda/LG G2/Stock/Hong Kong D802/HK KitKat 32GB D80220A_00.kdz
Is it normal to do this? Again, I'm not rooted nor have ever tried rooting my phone.
Hmm... I tried flashing the firmware that's provided by the LG and the firmware flash page now displays at "unrooted" . I would prefer to use the kit kat without the knock on update. Is this possible without it displaying as rooted? This is strange :laugh:

[Q] Help please with 'unroot'?

Hi all, I'm selling/trading my g2 which I rooted using iwo root so that I could change colours/status bar etc, I've just done a factory reset but when turning back on it popped with team win recovery project jargon like an old computer which doesn't look 'standard' is there a way I can remove this?
Please help a non techy guy!
I'm on a D802 in the uk on kitkat 4.4.2
Faith_G2 said:
Hi all, I'm selling/trading my g2 which I rooted using iwo root so that I could change colours/status bar etc, I've just done a factory reset but when turning back on it popped with team win recovery project jargon like an old computer which doesn't look 'standard' is there a way I can remove this?
Please help a non techy guy!
I'm on a D802 in the uk on kitkat 4.4.2
Click to expand...
Click to collapse
Best way would be to use the LG flash tool and kdz back to stock. It will wipe/replace all partitions with stock files and your phone will be restored like when you first pulled it out of the box.
simon_lefisch said:
Best way would be to use the LG flash tool and kdz back to stock. It will wipe/replace all partitions with stock files and your phone will be restored like when you first pulled it out of the box.
Click to expand...
Click to collapse
Really sorry for being dumb, but how do I do that?
Faith_G2 said:
Really sorry for being dumb, but how do I do that?
Click to expand...
Click to collapse
Follow this thread
http://forum.xda-developers.com/showthread.php?p=45293512
Make sure you download the proper file for your phone (model number/android version). If you don't know what android version you're on, go to settings/about phone and look at android version. Then download proper file.
simon_lefisch said:
Follow this thread
http://forum.xda-developers.com/showthread.php?p=45293512
Make sure you download the proper file for your phone (model number/android version). If you don't know what android version you're on, go to settings/about phone and look at android version. Then download proper file.
Click to expand...
Click to collapse
Ok thank you, my phone is on O2 but I believe it is also unlocked as both a Vodafone and EE sim card work in it, so do I download the:
http://storagecow.eu/Xda/LG 20G2/Stock/UnitedKingdom/UK O2 16GB 20 KitKat D80220D_00.kdz
Or
http://storagecow.eu/Xda/LG G2/Stock/United Kingdom/UK OPEN 16GB KitKat D80220D_00.kdz
It's just I'm afraid of bricking my phone! And I'm not that clued up on this stuff, do I follow the Rom kdz method or the one below that?
Faith_G2 said:
Ok thank you, my phone is on O2 but I believe it is also unlocked as both a Vodafone and EE sim card work in it, so do I download the:
http://storagecow.eu/Xda/LG 20G2/Stock/UnitedKingdom/UK O2 16GB 20 KitKat D80220D_00.kdz
Or
http://storagecow.eu/Xda/LG G2/Stock/United Kingdom/UK OPEN 16GB KitKat D80220D_00.kdz
It's just I'm afraid of bricking my phone! And I'm not that clued up on this stuff, do I follow the Rom kdz method or the one below that?
Click to expand...
Click to collapse
That I'm not sure of as I have a different variant. You might want to ask in the d802 Q&A thread. Just post links to both those files and I'm sure someone with the same phone will be able to identify what file to use. Good luck!

What G2 shall I get

I'm thinking of maybe getting a G2 if I do what version shall I get as it would be an international version I would presume from the UK but I notice there is a d802 I think version as well as normal 1 I'm guessing does it matter which 1 I get like I say I don't no the differences. Thanks.
nathlynn22 said:
I'm thinking of maybe getting a G2 if I do what version shall I get as it would be an international version I would presume from the UK but I notice there is a d802 I think version as well as normal 1 I'm guessing does it matter which 1 I get like I say I don't no the differences. Thanks.
Click to expand...
Click to collapse
If you are from the UK then definitely get a D802. That's the international version.
prowsterz said:
If you are from the UK then definitely get a D802. That's the international version.
Click to expand...
Click to collapse
Are most the rooms available on that version... Thanks
nathlynn22 said:
Are most the rooms available on that version... Thanks
Click to expand...
Click to collapse
Yes they are
prowsterz said:
Yes they are
Click to expand...
Click to collapse
OK another thing is it as easy to root etc as the HTC's or would you not have a clue. And silly question does it have a micro sd card port
nathlynn22 said:
OK another thing is it as easy to root etc as the HTC's or would you not have a clue. And silly question does it have a micro sd card port
Click to expand...
Click to collapse
Yes it's relatively easy to root. There is no micro sd slot... You could have Google that.
prowsterz said:
Yes it's relatively easy to root. There is no micro sd slot... You could have Google that.
Click to expand...
Click to collapse
I know mate sorry just wanted to ask lol thanks very much for your help though

[Q] Reinstall bloatware before update

Hi my i9505 is rooted and I deleted the Vodafone bloat ware from it, my question is this,.......how do I reinstall the bloat ware before I update to 4.4 or don't I need too (I read it's dangerous to update if you have removed bloat ware from your phone, or is this untrue, any help would be greatly appreciated.
Kinds Regards
PS Before I forget how come some firmware from some sites say 4.4 Vodafone Australia, and some just say 4.4 Australia, does this means it will work with any i9505 or is it just they forgot to put in the carrier ??, my phone isn't locked but had some of the Vodafone bloat ware on it before I rooted and removed it.
@da20valve
Lol. No one forgot to put the carrier. Some firmwares are unbranded and some are branded.
The branded ones work with the carrier locked phones.
Unbranded ones work with the unlocked ones i.e. those who dont have a carrier locking
And it is safe to flash even if you have removed the bloat as when you flash a new firmware everything will return.
And yes. Backup the EFS folder (use the play store to download a efs backup software with highest rating) before you flash even the Official Firmwares.
"If someone helps, never forget to hit thanks ? "
So does that mean since mine is now unlocked even though it was from Vodafone originally I can use the unbranded ones ? (and if its the wrong one will it hurt the phone), also I just downloaded and Jwarriors EFS Backup Tool and saved it to my SD card, thanks for your help, I hit the thanks button.
Cheers
da20valve said:
So does that mean since mine is now unlocked even though it was from Vodafone originally I can use the unbranded ones ? (and if its the wrong one will it hurt the phone), also I just downloaded and Jwarriors EFS Backup Tool and saved it to my SD card, thanks for your help, I hit the thanks button.
Cheers
Click to expand...
Click to collapse
Haha.
Yes now your phone is unbranded and nothing can lock it now.
Still let @MAX 404 confirm this
"If someone helps, never forget to hit thanks ? "
da20valve said:
So does that mean since mine is now unlocked even though it was from Vodafone originally I can use the unbranded ones ? (and if its the wrong one will it hurt the phone), also I just downloaded and Jwarriors EFS Backup Tool and saved it to my SD card, thanks for your help, I hit the thanks button.
Cheers
Click to expand...
Click to collapse
DeepankarS said:
Haha.
Yes now your phone is unbranded and nothing can lock it now.
Still let @MAX 404 confirm this
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
+1
No need to reload bloatware , you can use any stock firmware in your phone as long as is for your S4 model (i9505)
MAX 404 said:
+1
No need to reload bloatware , you can use any stock firmware in your phone as long as is for your S4 model (i9505)
Click to expand...
Click to collapse
no worries I will use the Optus Australia version, can anyone point me to a how to for the flash
Thanks
da20valve said:
no worries I will use the Optus Australia version, can anyone point me to a how to for the flash
Thanks
Click to expand...
Click to collapse
hi mate
This is the latest for Optus
http://www.sammobile.com/firmwares/download/37801/I9505XXUGNH6_I9505OPSGNH2_OPS.zip/
Instructions
Extract (unzip) the firmware file
Download Odin v3.09
Extract Odin zip-file
Open Odin v3.09
Reboot phone in Download Mode (press and hold Home + Power + Volume Down buttons)
Connect phone and wait until you get a blue sign in Odin
Add the firmware file to AP / PDA
Make sure re-partition is NOT ticked
Click the start button, sit back and wait a few minutes
I would do a backup first of your efs folder , any thing important and do a factory reset first.
MAX 404 said:
hi mate
Should I use the Optus one or the one that just says Australia ?, as mine phone was originally Vodafone would it really matter, if it doesn't why do they bother branding them. why don't they just build one for the 4 main carriers, or does the one that says Australia for all carriers.
Click to expand...
Click to collapse
da20valve said:
MAX 404 said:
hi mate
Should I use the Optus one or the one that just says Australia ?, as mine phone was originally Vodafone would it really matter, if it doesn't why do they bother branding them. why don't they just build one for the 4 main carriers, or does the one that says Australia for all carriers.
Click to expand...
Click to collapse
IMHO you should flash a non branded one.
Why flash the optus one? Just because youre using optus (guessed) does not mean you have to flash that.
And firmwares are branded because they carry specific modem reqirements for the carriers
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
Re root after 4.2 unbranded update
Okay since I installed 4.2 my phone is rebooting a ****load (during calls) and just sitting there, wondering would the problem could be, I have noticed there have been a few erros that have said "folder mount has stopped working, can I just uninstall this or doesn't it work like that, also I am not rooted anymore should I root now or wait to get the problem sorted out first.
I have the s4 black edition also Vodafone but no branding at all
Sent from my GT-I9505G using Tapatalk
da20valve said:
Okay since I installed 4.2 my phone is rebooting a ****load (during calls) and just sitting there, wondering would the problem could be, I have noticed there have been a few erros that have said "folder mount has stopped working, can I just uninstall this or doesn't it work like that, also I am not rooted anymore should I root now or wait to get the problem sorted out first.
Click to expand...
Click to collapse
You need to do a factory reset and if that doesn't sort it try a different firmware.

Lg g2 touch screen problem

Hi
I have a g2 who got screen touch behaving crazy after update with a stock rom, not
Mention the imei and the network completely gone and storage was reduced to 10.6gb instead of 32gb
Please help it's the only phone I have
lg g2 no imei touch issue.
Magnito004 said:
Hi
I have a g2 who got screen touch behaving crazy after update with a stock rom, not
Mention the imei and the network completely gone and storage was reduced to 10.6gb instead of 32gb
Please help it's the only phone I have
Click to expand...
Click to collapse
open ur phone completely ,the exact model no is on back of motherboard.
i will help you
Magnito004 said:
Hi
I have a g2 who got screen touch behaving crazy after update with a stock rom, not
Mention the imei and the network completely gone and storage was reduced to 10.6gb instead of 32gb
Please help it's the only phone I have
Click to expand...
Click to collapse
but you need to give me some info
what model do you have and how did you update your phone
lyesb1 said:
but you need to give me some info
what model do you have and how did you update your phone
Click to expand...
Click to collapse
sory, I was out at work
I updated it from kitkat to lollipop: so the version was d80220e when I atached into lg support tool it shows that an update is available which was d80230b
then when I updated it after rebooting the screen is gone crazy , no network and storage reduced to 10.6 after it was 32gb. now i believe there is a solution to this problem
if it is not d802 then what model is it
when opened the back cover it shows d801/d803 on the buttom in the imei service it says its a d802 and the back cover too.... what should I believe
refurbished
Magnito004 said:
sory, I was out at work
I updated it from kitkat to lollipop: so the version was d80220e when I atached into lg support tool it shows that an update is available which was d80230b
then when I updated it after rebooting the screen is gone crazy , no network and storage reduced to 10.6 after it was 32gb. now i believe there is a solution to this problem
if it is not d802 then what model is it
when opened the back cover it shows d801/d803 on the buttom in the imei service it says its a d802 and the back cover too.... what should I believe
Click to expand...
Click to collapse
now what you need to do is take out the motherboard and check the model
after you do that i will give you the right kdz to flash and everything will be fine
lyesb1 said:
now what you need to do is take out the motherboard and check the model
after you do that i will give you the right kdz to flash and everything will be fine
Click to expand...
Click to collapse
Sory bro, I can't do that,I'm not qualified besides the process is very complicated
Magnito004 said:
Sory bro, I can't do that,I'm not qualified besides the process is very complicated
Click to expand...
Click to collapse
i say its not very complicated
however you can try to flash a 32gb kdz to fix your problem
go here http://storagecow.eu/index.php?dir=Xda/LG+G2/Stock/Lollipop/32GB/
and download Europe Open D80230b.kdz
use this tuto to flash kdz http://forum.xda-developers.com/showthread.php?t=2432476
lyesb1 said:
i say its not very complicated
however you can try to flash a 32gb kdz to fix your problem
go here http://storagecow.eu/index.php?dir=Xda/LG+G2/Stock/Lollipop/32GB/
and download Europe Open D80230b.kdz
use this tuto to flash kdz http://forum.xda-developers.com/showthread.php?t=2432476
Click to expand...
Click to collapse
I tried Eu open...still same problem. Please reply
Magnito004 said:
I tried Eu open...still same problem. Please reply
Click to expand...
Click to collapse
alright dont panic my friend
you need to disassemble the phone its very easy follow this tuto https://www.youtube.com/watch?v=hPFBA24dR1w
and check the model on the back of the motherboard
only then i can give you the right file
open the phone slowly and take your time do not rush

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