[Q] D802 / NO TOUCHSCREEN after update / NO HARD RESET - G2 Q&A, Help & Troubleshooting

Hey guys, I've got a huge problem with my LG G2 D802 HK version.
I've never rooted it or instal a custom recovery.
I've flash it with LG Mobile Support Tools from 4.2.2 to 4.4.2 few month ago and it worked fine.
Yesterday, I saw that there is a new update available for my LG, so I just flash it with the same application. It went fine until the end.. The phone boot normaly but there is no touchscreen response at all ! So the phone is just waiting for my PIN code.
When I try to do an hard reset factory (with volume down + power), the phone is stuck in a bootloop.
Since I can put in download mode (volume up + power)
I've tried to flash it with R&D test tool .. Everything went fine again,but the problem is stil there : no touchscreen at all.
I don't know what to do right now.
Thanks for your answers !

HI again, i've tried to flash again with the germany open rom for LG d802. Install went fine again but the problem is still there, touchscreen won't work.
any help would be appreciated =(

couscous06 said:
HI again, i've tried to flash again with the germany open rom for LG d802. Install went fine again but the problem is still there, touchscreen won't work.
any help would be appreciated =(
Click to expand...
Click to collapse
You can try to make a factory reset. If your rom has knock code the button combo is (different combination of prior):
1. Phone must be off
2. Boot phone while pressing and hold POWER and VOL-DOWN
3. When LG logo appear, release all Buttons, wait 1 second, press and hold VOL-DOWN and VOL-UP
---------- Post added at 09:39 PM ---------- Previous post was at 09:25 PM ----------
You can also add a mouse with the micro usb connector (usb otg) and go the hidden menu 3845#*802# and
http://forum.xda-developers.com/showpost.php?p=52394643&postcount=7

Thanks for the advice dude but it didn't work =( It went to factory reset mode, i did it, the phone rebooted and the touchscreen is still not working.
It doesn't make sense to me, i really thought it would work.. don't know if you guys have other tips to help me out

couscous06 said:
Thanks for the advice dude but it didn't work =( It went to factory reset mode, i did it, the phone rebooted and the touchscreen is still not working.
It doesn't make sense to me, i really thought it would work.. don't know if you guys have other tips to help me out
Click to expand...
Click to collapse
Have you tried hidden menu acces with otg usb mouse ?

nop i don't have any micro usb to usb adapter. bad timing my car will be at the garage tomorrow and i'll be at work the whole week end... might order one online =/
If there isn't any other solutions by then i'll keep you posted !
thanks again dude for taking your time to help !

OK, today i was able to use a mouse otg and got into the hidden menu to upgrade touch firmware. nothing happened =/ touchscreen still doesn't work...

back to 4.2.2 but nothing changed, touch screen doesn't work.. hardware issue and pure coincidence?

Hi, i have the same problem, after upgrade from Kitkat to Lollipop via "Pc Suite", the touch screen is crazy.
Downgrade, hard reset, try various rom .kdz, but the problem remaining....

I have same issue
couscous06 said:
Hey guys, I've got a huge problem with my LG G2 D802 HK version.
I've never rooted it or instal a custom recovery.
I've flash it with LG Mobile Support Tools from 4.2.2 to 4.4.2 few month ago and it worked fine.
Yesterday, I saw that there is a new update available for my LG, so I just flash it with the same application. It went fine until the end.. The phone boot normaly but there is no touchscreen response at all ! So the phone is just waiting for my PIN code.
When I try to do an hard reset factory (with volume down + power), the phone is stuck in a bootloop.
Since I can put in download mode (volume up + power)
I've tried to flash it with R&D test tool .. Everything went fine again,but the problem is stil there : no touchscreen at all.
I don't know what to do right now.
Thanks for your answers !
Click to expand...
Click to collapse
I bought this phone refurbished without warranty, I got home i tried to install updates.. using LG flash tool auto update... from server
but after update got installed i could not use touch properly.. it was totally malfunctioning.. I touch at one place but it shows it is touching on other place on screen...
after that i tried to install KDZ using cracked flash tool 2014... i installed 20D but did not work then i installed 10F but it still did not worked.. .
tried updating touch firmware .. nah same issue.... now i want to try rooting and installing custom rom.. but its not rebooting into recovery. at first it booted into recovery but now its not....

Atharstar said:
I bought this phone refurbished without warranty, I got home i tried to install updates.. using LG flash tool auto update... from server
but after update got installed i could not use touch properly.. it was totally malfunctioning.. I touch at one place but it shows it is touching on other place on screen...
after that i tried to install KDZ using cracked flash tool 2014... i installed 20D but did not work then i installed 10F but it still did not worked.. .
tried updating touch firmware .. nah same issue.... now i want to try rooting and installing custom rom.. but its not rebooting into recovery. at first it booted into recovery but now its not....
Click to expand...
Click to collapse
I am 100% sure that you dont have d802 (i have d800 and have same problem, after updating my "d802")
This thread helped me : http://forum.xda-developers.com/lg-g2/general/lg-g2-unbrickable-fix-real-hard-brick-t2904404
And this files http://downloads.codefi.re/autoprime/LG/LG_G2/D800/Stock_Firmware/10o_partitions
Good luck

i have same problem i need solution after update firmware kitkat to lollipop touch not work
i downgrade too but condition same touch not working before software updating everything
working fine

refurbished phone
I've the same issue
Did you found any solution?

Same problem with me
100 % same problem with me did you find any solution ?? if yes then please tell me ...

hi help me please
Atharstar said:
I bought this phone refurbished without warranty, I got home i tried to install updates.. using LG flash tool auto update... from server
but after update got installed i could not use touch properly.. it was totally malfunctioning.. I touch at one place but it shows it is touching on other place on screen...
after that i tried to install KDZ using cracked flash tool 2014... i installed 20D but did not work then i installed 10F but it still did not worked.. .
tried updating touch firmware .. nah same issue.... now i want to try rooting and installing custom rom.. but its not rebooting into recovery. at first it booted into recovery but now its not....
Click to expand...
Click to collapse
hi i bought a refurbished lg g2 d800 and flashed a kdz of d802 now the touch screen isnt working and imei is gone to if any body know something please help me

imeicodes said:
i have same problem i need solution after update firmware kitkat to lollipop touch not work
i downgrade too but condition same touch not working before software updating everything
working fine
Click to expand...
Click to collapse
niss17 said:
I've the same issue
Did you found any solution?
Click to expand...
Click to collapse
Tish997 said:
100 % same problem with me did you find any solution ?? if yes then please tell me ...
Click to expand...
Click to collapse
Ammarkhalid1998 said:
hi i bought a refurbished lg g2 d800 and flashed a kdz of d802 now the touch screen isnt working and imei is gone to if any body know something please help me
Click to expand...
Click to collapse
Maybe try this...Ask if you have any problem...Hope that is it will work.. ?

I dont understand what are you saying
Jongla said:
Maybe try this...Ask if you have any problem...Hope that is it will work.. ?
Click to expand...
Click to collapse
Can you help us please i dont understand what are you saying

[Solution]My phone in working fine now !!
I didnt fix it my self but give it to software shop islamabad pakistan and after the fix i figure out my self that first open the back cover and see the model no. (If you have touch issue then 100% your model no. Is not the same you are trying in my case i was flashing d80230d rom but my phones model no. Is d800 and shop owner flash d80020c and now my phone working fine) after checking the model no. Try to flash kdz rom of that version and then see your phone working or not ?? Do let me know

Yep Tish it will work fine,but to flash D800 you have to edit TOT hex which a lot of people find difficult(including me).
Now I found this method which might be longer,but easier then hex edit for sure!
http://forum.xda-developers.com/showpost.php?p=62109415&postcount=1

Warren0577 said:
Hi, i have the same problem, after upgrade from Kitkat to Lollipop via "Pc Suite", the touch screen is crazy.
Downgrade, hard reset, try various rom .kdz, but the problem remaining....
Click to expand...
Click to collapse
I have same problem. Do you find any solution ??

Related

[Q] Soft Brick Issues, What Can I Do?

Hi Everyone,
I rooted and used TWRP. Everything was fine, got SU installed and what not. Then I downloaded CM 10.2 Snapshot and Gapps and flashed them for the G2. I got the fastboot error. After trying to erase and replace the recovery, I found this thread http://forum.xda-developers.com/showthread.php?t=2448960
I get all the way to the last step when I use the LG flash tool and it says "Dowload FAIL!" It says Device Model is different! The LG Flash Tool shows I have a D802, but my phone is branded Verizon and I had LTE working on it earlier today...so I assume it isn't the GSM version...Anybody have any idea what to do?
I'm a new user, so I can't post external links, but here is an imgur address Ea8zgf7.jpg to a photo of the issue
Text on phone in the download screen says "VUSER S0.0 AS0.0 B82 UHS (New line) S US LG-D802 04.3.1 Hrev_10 (new line) VS98010B
Unfortunately I keep running into tons of dead links for different ways of dealing with this issue. Now I'm really concerned that I'm going to get screen burn in because I cannot shut the phone off. It either sits in the fastboot/error screen or in the download screen / firmware update screen.
I would really appreciate anyone's input. I tried to use this link http://forum.xda-developers.com/showthread.php?t=2432476 But almost all of the links are dead.
bobbyt2012 said:
Hi Everyone,
I rooted and used TWRP. Everything was fine, got SU installed and what not. Then I downloaded CM 10.2 Snapshot and Gapps and flashed them for the G2. I got the fastboot error. After trying to erase and replace the recovery, I found this thread http://forum.xda-developers.com/showthread.php?t=2448960
I get all the way to the last step when I use the LG flash tool and it says "Dowload FAIL!" It says Device Model is different! The LG Flash Tool shows I have a D802, but my phone is branded Verizon and I had LTE working on it earlier today...so I assume it isn't the GSM version...Anybody have any idea what to do?
I'm a new user, so I can't post external links, but here is an imgur address Ea8zgf7.jpg to a photo of the issue
Text on phone in the download screen says "VUSER S0.0 AS0.0 B82 UHS (New line) S US LG-D802 04.3.1 Hrev_10 (new line) VS98010B
Unfortunately I keep running into tons of dead links for different ways of dealing with this issue. Now I'm really concerned that I'm going to get screen burn in because I cannot shut the phone off. It either sits in the fastboot/error screen or in the download screen / firmware update screen.
I would really appreciate anyone's input. I tried to use this link http://forum.xda-developers.com/showthread.php?t=2432476 But almost all of the links are dead.
Click to expand...
Click to collapse
See if this will help: http://forum.xda-developers.com/show....php?t=2471370
or this: http://forum.xda-developers.com/show....php?t=2477595
rfarrah said:
See if this will help: http://forum.xda-developers.com/show....php?t=2471370
or this: http://forum.xda-developers.com/show....php?t=2477595
Click to expand...
Click to collapse
Both 404'd
Thy the link below, if anything it will bring you back to Stock.
http://forum.xda-developers.com/showthread.php?t=2471370
bobbyt2012 said:
Both 404'd
Click to expand...
Click to collapse
Let's try that again. I don't know why it copied like that. Anyway:
http://forum.xda-developers.com/showthread.php?t=2471370
and
http://forum.xda-developers.com/showthread.php?t=2477595
Was this ever solved? I have the same problem as the OP except with my ATT LG G2 D800. The lg flash tool shows my device as a D802. I have even tried downloading the D802 firmware, but got an error about the laf memory.
Like the OP I have followed other posts, but never found a solution. Please help.
I have an update: I used the procedure to do a factory reset by pressing the power and vol down until the lg logo appeared then release the power and immediately press the power button again. This prompted me to press the power button to do a factory reset. It came up with an error, but then booted into the CWM which I was using to flash CM on my device.
Hope this helps others.
Hi, I know this has been way back from 2 years ago. But is there any solution yet? Mine is ls980 and I'm having the same problem. Somehow trying ti factory reset does not work as after I released the power and volume down button the screen goes dark immediately and if I press it too long it just turns off.
Flash a different ROM
Ok, I hope this will help others:
I have an LG-H500F from Telcel Mexico, it got the security error bull after rooting and uninstalling bloatware, I could not find the original ROM anywhere but I found one for LG-H502F which is basically the same phone but for two sims and tv tunner.
Anyway, trying to flash the 502F Rom to the 500F kept giving me a download error complaining about not being the same model so what I did was, opened the dll file in an hex editor and found the model part H502F so I changed to H500F and saved it, also I changed the name of the tot file to H500F and Boom! It flashed it and revived my bricked little toy!!!
Hope this helps...
supermauro said:
Ok, I hope this will help others:
I have an LG-H500F from Telcel Mexico, it got the security error bull after rooting and uninstalling bloatware, I could not find the original ROM anywhere but I found one for LG-H502F which is basically the same phone but for two sims and tv tunner.
Anyway, trying to flash the 502F Rom to the 500F kept giving me a download error complaining about not being the same model so what I did was, opened the dll file in an hex editor and found the model part H502F so I changed to H500F and saved it, also I changed the name of the tot file to H500F and Boom! It flashed it and revived my bricked little toy!!!
Hope this helps...
Click to expand...
Click to collapse
Hello, friend. Did you actually root your device? And if so, how did you made it? Please, I've looked everywhere and found nothing. Would like to read you. Thanks in advance and greetings from Mexico too.
Root H500F
Jhakob said:
Hello, friend. Did you actually root your device? And if so, how did you made it? Please, I've looked everywhere and found nothing. Would like to read you. Thanks in advance and greetings from Mexico too.
Click to expand...
Click to collapse
Yes, I did root the device, here is how I did it:
http://forum.xda-developers.com/lg-g3/general/guide-root-method-lg-devices-t3129197
Cheers

[Q][L5 II] [E460] Fix touchscreen after bad flash

Hello, my friend tried to flash his E460 because his firmware was SIM locked but he used a wrong firmware and now the touchscreen and the 3 buttons on the bottom don't work.
I used LGMobile Support Tool and did an upgrade recovery, but the touchscreen still doesn't work.
Anyone have any solution? Thanks.
ptrVoid said:
Hello, my friend tried to flash his E460 because his firmware was SIM locked but he used a wrong firmware and now the touchscreen and the 3 buttons on the bottom don't work.
I used LGMobile Support Tool and did an upgrade recovery, but the touchscreen still doesn't work.
Anyone have any solution? Thanks.
Click to expand...
Click to collapse
you will be able to use kdz updater in attached link LG-RDTT_1.0.5.4 (needs included windows enabler for this version)
use THIS GUIDE to flash just skip the hosts file editing steps
and let us know
IGGYVIP said:
you will be able to use kdz updater in attached link LG-RDTT_1.0.5.4 (needs included windows enabler for this version)
use THIS GUIDE to flash just skip the hosts file editing steps
and let us know
Click to expand...
Click to collapse
I used this tutorial and successfully flashed the phone but the touchscreen still doesn't work. What should I do? Thanks.
maybe screen damaged by bad flash
ptrVoid said:
I used this tutorial and successfully flashed the phone but the touchscreen still doesn't work. What should I do? Thanks.
Click to expand...
Click to collapse
did buttons start working ?
did you flash kernel and/or recovery onto phone before ? <<<---that might have damaged hardware
did you open your phone at any time ?
IGGYVIP said:
did buttons start working ?
did you flash kernel and/or recovery onto phone before ? <<<---that might have damaged hardware
did you open your phone at any time ?
Click to expand...
Click to collapse
My friend tried to flash it and he used a wrong firmware for E455 instead of E460.
I don't think he did anything else because it doesn't have a custom recovery installed.
The buttons and touchscreen still don't work.
I think somehow the wrong firmware installed incorrect drivers for the touchscreen or something, but I thought the drivers are stored inside the ROM?
burn it
ptrVoid said:
My friend tried to flash it and he used a wrong firmware for E455 instead of E460.
I don't think he did anything else because it doesn't have a custom recovery installed.
The buttons and touchscreen still don't work.
I think somehow the wrong firmware installed incorrect drivers for the touchscreen or something, but I thought the drivers are stored inside the ROM?
Click to expand...
Click to collapse
You probably need to burn it with 10.000V or sell it and give 5 euros to buy new one. :good:
ptrVoid said:
My friend tried to flash it and he used a wrong firmware for E455 instead of E460.
I don't think he did anything else because it doesn't have a custom recovery installed.
The buttons and touchscreen still don't work.
I think somehow the wrong firmware installed incorrect drivers for the touchscreen or something, but I thought the drivers are stored inside the ROM?
Click to expand...
Click to collapse
Hi...
can't flash it again ???
x-jack said:
Hi...
can't flash it again ???
Click to expand...
Click to collapse
Hello, I flashed it with a correct firmware but the touchscreen/buttons still don't work. Is there a way to flash the drivers only?
ptrVoid said:
Hello, I flashed it with a correct firmware but the touchscreen/buttons still don't work. Is there a way to flash the drivers only?
Click to expand...
Click to collapse
it can be helpful :
https://www.lg.com/global/support/o...tegoryId=CAT00000001&osCategoryId=CAT00000002
ptrVoid said:
Hello, I flashed it with a correct firmware but the touchscreen/buttons still don't work. Is there a way to flash the drivers only?
Click to expand...
Click to collapse
Hi!
Did you manage to fix that?
no way to fix this? i have the same issue
I killed my touchscreen too. Is the phone killed forever?
Hello, same situation here,
I compiled LG E460 kernel from LG sources then I flashed into phone (it already had ultraslimrom), then phone did not boot anymore.
I reflashed ultraslimrom and noticed that touch screen was dead.
I have then reflashed various version of stocked rom with "LG flash tool 2014" but situation is the same: touch screen is dead

[Q] Bricked LG G2?? D-801 ( WIND ) HELPPP

Ok, hey guys, got myself in a really deep hole here i believe..
So i tried to install a recovery threw KK Rec file, must have installed the wrong one...
After the app rebooted the phone it went to the exact screen shown in the pic ...
now how can i get this phone working???, fastboot commands all work...
ive flashed a recovery but cant boot into it as the phone wont power off...
if anyone has any ideas , im open to all...
i do have the LG Flash tool available and a Custom ROM on hand
I do not have a stock file ..
Phone is rooted
Thanks for help , anything is great
Update ..
tried to flash a ROM as an Update.zip, get error back
also now get that screen when i hold all buttons down , not sure, never got that before
Shotgun4 said:
So i tried to install a recovery threw KK Rec file, must have installed the wrong one...
Click to expand...
Click to collapse
I did the exact same thing because the ****ing jokers at LG / Wind labeled the phone wrong.
It's actually a D803. Yeah, despite what it says on the case.
You can find my solution in my post history here.. You need to flash a .laf file with fastboot to get your download mode re-enabled, then you can apply a stock .kdz file to bring your phone back to stock.
Then use the D803 files and no worries! You can fix this.
If you're scared, I can also recommend a respectable shop in Toronto that can fix it easy.

tried to upgrade to kitkat, ended up with bad touch response

i just received my new G2 D802 16GB,
i tried to upgrade to kitkat with this guide
(flashed Switzerland 16GB D80220F_00.kdz)
i ended up with a phone that wont boot, it got stuck it fastboot mode, i messed with fastboot until i got to the point i had download mode again, (i messed with the partitions: sb1,tz,laf...)
i tried flashing many roms (Europe Open D80210A_00,UK Open 16GB D80210B_00,Hungary OPEN 16GB KitKat D80220B)
the roms load fine, but now the touch response is unusable (touching a point is being registered in another spot altogether).
this happened with every rom i have tried.
i tried with the tot method from the same thread, i got memory Size mismatch 32G! error (i have a 16GB model),
i tried the tot again with the 32GB rom and it passed, but the problem remains (the bad touch response).
what do i need to do?
Why didn't you just use the PC program to update?
Do it
guynaa said:
i just received my new G2 D802 16GB,
i tried to upgrade to kitkat with this guide
(flashed Switzerland 16GB D80220F_00.kdz)
i ended up with a phone that wont boot, it got stuck it fastboot mode, i messed with fastboot until i got to the point i had download mode again, (i messed with the partitions: sb1,tz,laf...)
i tried flashing many roms (Europe Open D80210A_00,UK Open 16GB D80210B_00,Hungary OPEN 16GB KitKat D80220B)
the roms load fine, but now the touch response is unusable (touching a point is being registered in another spot altogether).
this happened with every rom i have tried.
i tried with the tot method from the same thread, i got memory Size mismatch 32G! error (i have a 16GB model),
i tried the tot again with the 32GB rom and it passed, but the problem remains (the bad touch response).
what do i need to do?
Click to expand...
Click to collapse
Maybe you can try that thing from update touch driver or whut from hidden menu.
I also read that some people also had this issue on kitkat but not on jellybean stock
So try some things and report back :silly:
TheHaso said:
Why didn't you just use the PC program to update?
Do it
Click to expand...
Click to collapse
i tried, but the update failed using the official lg software (i was on 4.2..2)
wulsic said:
Maybe you can try that thing from update touch driver or whut from hidden menu.
I also read that some people also had this issue on kitkat but not on jellybean stock
So try some things and report back :silly:
Click to expand...
Click to collapse
i think you meant this
i cant do it because the touch is crazy and i cant even open the dialer using current touch response...
i was able to get adb running if that helps
guynaa said:
i tried, but the update failed using the official lg software (i was on 4.2..2)
i think you meant this
i cant do it because the touch is crazy and i cant even open the dialer using current touch response...
i was able to get adb running if that helps
Click to expand...
Click to collapse
Yes I meant that Step3 from that url.
What you can do is 3 things.
Downgrade to 4.2.2 :/
Connect an Usb OTG mouse to your phone.
Try or OSP(On screen phone) works.
If these things don't work then you must try to find something else cause further then this I don't have any Idea at the moment, maybe later...
Goodluck:good:
wulsic said:
Yes I meant that Step3 from that url.
What you can do is 3 things.
Downgrade to 4.2.2 :/
Connect an Usb OTG mouse to your phone.
Try or OSP(On screen phone) works.
If these things don't work then you must try to find something else cause further then this I don't have any Idea at the moment, maybe later...
Goodluck:good:
Click to expand...
Click to collapse
thanks,those are 2 great ideas i wish i had thought about!,
i sent the phone to be serviced, i will post here the outcome if that matters.
Ahh okay, sorry for late reaction was busy with school.
If your phone gets serviced then they will also probably ship it back with 4.4.2 stock and also with normal working touch .
you can post the outcome if you want I think
Just wait for it till you get your phone back, then you will be happy again
Update your touch software from service menu and you should be okay.
Check xda for. Service menu code
Sent from my LG-D802 using xda premium
i managed to solve this.
i bought this "d802" online, the box, phone sticker and "about" all said it was a d802 (normal back panel, no "ATT" logo),
after i opened the phone i discovered the logic board is actually a d800.
i managed to change the model number in build.prop (to d800), and flash the d800 with the tot method, the phone works fine now,
if anyone have the same problem and finds this thread, contact me and i will try to help
guynaa said:
i managed to solve this.
i bought this "d802" online, the box, phone sticker and "about" all said it was a d802 (normal back panel, no "ATT" logo),
after i opened the phone i discovered the logic board is actually a d800.
i managed to change the model number in build.prop (to d800), and flash the d800 with the tot method, the phone works fine now,
if anyone have the same problem and finds this thread, contact me and i will try to help
Click to expand...
Click to collapse
I had same issue.. I had touch problem and I got it repaired and paid 4500PKR = around 45USD and it was D800 .. Why didnt I see this before (
OKay one question , If i root it and update it to Kitkat and edit build.prop to D802 , will it show D802 again ? if yes then I can do that and return it to the local shop where I bought the phone from..
-iNCEPTiON- said:
I had same issue.. I had touch problem and I got it repaired and paid 4500PKR = around 45USD and it was D800 .. Why didnt I see this before (
OKay one question , If i root it and update it to Kitkat and edit build.prop to D802 , will it show D802 again ? if yes then I can do that and return it to the local shop where I bought the phone from..
Click to expand...
Click to collapse
no, the d800 cant run firmware built for the d802,
you should flash this tot and upgrade to kitkat (if you want) using this method
guynaa said:
no, the d800 cant run firmware built for the d802,
you should flash this tot and upgrade to kitkat (if you want) using this method
Click to expand...
Click to collapse
Yes I am asking if I use tot method to update to kitkat and root it .. then edit build.prop and change to D802 , will it show D802 in About Phone?
-iNCEPTiON- said:
Yes I am asking if I use tot method to update to kitkat and root it .. then edit build.prop and change to D802 , will it show D802 in About Phone?
Click to expand...
Click to collapse
i am not sure, but i believe that the phone wont boot into android if you do that (i have the reverse case),
why would you want to do that?
guynaa said:
i am not sure, but i believe that the phone wont boot into android if you do that (i have the reverse case),
why would you want to do that?
Click to expand...
Click to collapse
Hmm i want to do that coz when i got the phone from him it showed d802 in about phone and back of the phone as well ...so i want to do that again to get it replaced as i need d802
Sent from my LG-D802 using Tapatalk

Touch not working after flashing stock ROM

Hello
I have LG G2 32GB from HK
First I Rooted the device, everything was OK- phone works...
Than I decided to burn STOCK ROM , i used LG Flash Tool 2014
Flash was 100% success, no error
After Device finish boot,
In the first Welcome screen (where you choose language)
I cannot touch the screen, everywhere i click (touch) the screen it seems like i touch somewhere else....
I cannot proceed forward from the welcome screen
The phone does not respond to my touch.... broken
The phone goes into Download mode, and quite strange- though i flah unrooted Stock Rom - it still writes that the phone is rooted.....
I tried to flash 5 different ROM (kdz file), None of them helped...same problem for each KDZ
I tried to flash using Win 8.1 , and Win7 ...same thing..touch not working after boot finished.....
I found a similart problem with no solution:
http://forum.xda-developers.com/lg-g...flash-t2922009
I dont know what to do....
Please help
Thanx
shmatul said:
Hello
I have LG G2 32GB from HK
First I Rooted the device, everything was OK- phone works...
Than I decided to burn STOCK ROM , i used LG Flash Tool 2014
Flash was 100% success, no error
After Device finish boot,
In the first Welcome screen (where you choose language)
I cannot touch the screen, everywhere i click (touch) the screen it seems like i touch somewhere else....
I cannot proceed forward from the welcome screen
The phone does not respond to my touch.... broken
The phone goes into Download mode, and quite strange- though i flah unrooted Stock Rom - it still writes that the phone is rooted.....
I tried to flash 5 different ROM (kdz file), None of them helped...same problem for each KDZ
I tried to flash using Win 8.1 , and Win7 ...same thing..touch not working after boot finished.....
I found a similart problem with no solution:
http://forum.xda-developers.com/lg-g...flash-t2922009
I dont know what to do....
Please help
Thanx
Click to expand...
Click to collapse
You have a refurb and a different model. Check my post here. You need to open your phone, you either have the D800 or D801. Flash that ROM, and you wil be fine.
Meppolan said:
You have a refurb and a different model. Check my post here. You need to open your phone, you either have the D800 or D801. Flash that ROM, and you wil be fine.
Click to expand...
Click to collapse
Thanx
The phone was sold as NEW and not Refr.
It was in Genuine box, with Genuine Chrager (and even manual)
Though it might be fraud...
I talked to the seller, and i am sending it back to him
Hopefully he will fix it/replace it
If not i will send him you link..
I think i'm having exactly the same problem with you T_T
shmatul said:
Hello
I have LG G2 32GB from HK
First I Rooted the device, everything was OK- phone works...
Than I decided to burn STOCK ROM , i used LG Flash Tool 2014
Flash was 100% success, no error
After Device finish boot,
In the first Welcome screen (where you choose language)
I cannot touch the screen, everywhere i click (touch) the screen it seems like i touch somewhere else....
I cannot proceed forward from the welcome screen
The phone does not respond to my touch.... broken
The phone goes into Download mode, and quite strange- though i flah unrooted Stock Rom - it still writes that the phone is rooted.....
I tried to flash 5 different ROM (kdz file), None of them helped...same problem for each KDZ
I tried to flash using Win 8.1 , and Win7 ...same thing..touch not working after boot finished.....
I found a similart problem with no solution:
http://forum.xda-developers.com/lg-g...flash-t2922009
I dont know what to do....
Please help
Thanx
Click to expand...
Click to collapse
I think i'm having exactly the same problem as you T_T
so i decided to open my LG G2 to find out which exact model it is, and what i found is LS980 instead of D802.
but when i try to flash it with .tot files with LG flashtool v1.81, but i always got [Download FAIL!!] Check DLL or BIN file.
i also tried to flash it with some KDZ files like (D80210B_00, D80210F_00) i got 100% success but stuck at 1st welcome screen too.
i tried to look for KDZ file for the LS980 version but i can't any, so can someone please help me out here, please?
Would it work if i flash it with KDZ if i can find the LS980 KDZ-file for it?
i hope someone can help me please...
i attached 2pics below and sorry for my bad english.
[email protected] said:
I think i'm having exactly the same problem as you T_T
so i decided to open my LG G2 to find out which exact model it is, and what i found is LS980 instead of D802.
but when i try to flash it with .tot files with LG flashtool v1.81, but i always got [Download FAIL!!] Check DLL or BIN file.
i also tried to flash it with some KDZ files like (D80210B_00, D80210F_00) i got 100% success but stuck at 1st welcome screen too.
i tried to look for KDZ file for the LS980 version but i can't any, so can someone please help me out here, please?
Would it work if i flash it with KDZ if i can find the LS980 KDZ-file for it?
i hope someone can help me please...
i attached 2pics below and sorry for my bad english.
Click to expand...
Click to collapse
You can flash with the TOT, you just need to edit the TOT file in a Hex editor and change the model to what you have (LS980). Look at my post here on how to do that.

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