Help phone wont start after white screen. - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

ok so first of all im on rooted 4.4, it was working fine for about 2 months. last night i left the phone charging as it was at 10% i woke up this morning and unplugged it as soon as i unplugged it the whole screen went white and stayed there for a while. I had to hold down home and power button to turn it off. now it wont turn on at all even when i plug it in the LED doesn't even come up. i am under warranty but im rooted im worried that if they end up fixing it and see that im rooted ill be charged.

devonjerothe said:
ok so first of all im on rooted 4.4, it was working fine for about 2 months. last night i left the phone charging as it was at 10% i woke up this morning and unplugged it as soon as i unplugged it the whole screen went white and stayed there for a while. I had to hold down home and power button to turn it off. now it wont turn on at all even when i plug it in the LED doesn't even come up. i am under warranty but im rooted im worried that if they end up fixing it and see that im rooted ill be charged.
Click to expand...
Click to collapse
Have you tried booting into safemode?
If you're willing, use odin to restore back to stock. Odin will get rid of root and put your phone back to 100% factory state. Keep in mind your personal data will be lost. After that, if you still run into problems, take it to AT&T warranty center if you want, they won't know your phone was rooted before.

4ndroid99 said:
Have you tried booting into safemode?
If you're willing, use odin to restore back to stock. Odin will get rid of root and put your phone back to 100% factory state. Keep in mind your personal data will be lost. After that, if you still run into problems, take it to AT&T warranty center if you want, they won't know your phone was rooted before.
Click to expand...
Click to collapse
that's the problem I can connect to odin. my phone shows no sign of boot not even to safemode. so I can connect to odin, im hoping its a fried board that way they cant fix and find out its rooted. but Idk I want to know if its something else before I call them.

Related

phone wont boot

i was flashing a rom waay to late last night and i fell asleep while my fone was still in recovery and it died by the time i woke up. now it wont turn on. wat can i do? is it bricked?
When you plug it in for a few minutes and try to boot does it do anything?
Have you tried holding Home and Back while powering on? This will get you into a screen to clear data which helps some people if there stuff won't boot.
Kcarpenter said:
When you plug it in for a few minutes and try to boot does it do anything?
Have you tried holding Home and Back while powering on? This will get you into a screen to clear data which helps some people if there stuff won't boot.
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Click to collapse
yeah it wont boot at all. and the charging light wont come on. ive seen mentioning of it in the moto droid forums where it takes forever to finally charge or corrupting file systems etc....this is not good. flashing roms while sleep is badddd
I've seen a few people on here mention that it can take a long time to get enough power back to boot, I have seen it take as much as 10 minutes on mine.
I would plug it in and walk away for a good half hour. Then try again. if that doesn't work I would want to see about switching batteries with someone to see if theirs has enough power to boot you up.
Do you have TEP? Maybe a little too late if you don't LOL
Yeah trade batterys with a friend... Heros seem to mess up when it dies in recovery. Your not bricked, you just need to get the phone to boot up.. Do the waiting charge thing as stated if that doesnt work, try another cord, if that doesnt work, try another battery... The last one is sure to work. - Devin
thank u all. swapped batteries and it booted up fine. i was worried there for a while

[Q] epic 4g permanently bricked on 2.2???!!!

I had my epic 4g and Odined to Dk28 with gps fix, clockwork, etc.
I played paintball and some of the dust went inside but when i got home i wiped the keyboard and slider. slider seems fine
I had the GPS running for about 2 hours until I got home. There was about 1/3 or 1/2 juice left but then It shut down and restarting, stating it only had no power left.
I took out the battery and it still boot loops (it gets to home screen - loads sd card/usb debugging/wifi and gps are on, but then reboots. im not even able to turn it off.
I tried pressing 1 and power for odin, it worked once or twice, but i wasnt able to flash it and restore it. (Yellow Com) but failed or not work.
after that 1 and power doesnt do anything, and neither does power, vol down, and camera.
please help, as i need to go back to work tomorrow.
thanks in advance.
Boot into Download Mode, flash back to stock (check the Epic Wiki for instructions), start over. Sounds like you've just got a bug somewhere in the whole process. Unless you've deleted, moved or whatever'd something you shouldn't have, you shouldn't be having this issue.
There is a thread for fixing bricked Epics.
If you press pwr, 1+pwr, vol. down+camera+pwr and nothing comes on nor charge light (red) comes on when plug in, then you have a very shiny expensive paper weight.
Sorry bro. I have one sitting on my desk with no insurance (OUCH)...
no light when i plug into usb or charger. cannot get into download mode. Wow i could brick a phone in under 3 weeks of getting it. going to sprint store.
Let us know what they say, Last time i went into the sprint store for an exchange they intentionally split water on the water damage film to try to say I voided my warranty. the reality is that they had already done diagnostics on the phone before they did this little trick so i was able to threaten to call my lawyer and got a replacement. I hate sprint so much....
Ouch, how did you know they already ran a diagnoses on it?
fone magically unbricked itself so i was able to get into download mode an Odin a 2.2 again. but the battery seems iffy...and this is only 3 week using the phone. its at 9% charged but shuts off. need to see if i can fully charge it. but may end up getting new phone at sprint store since its under 30 days and fone still looks new.
Maybe you just got a bad battery
Sent from my ComBadge
Sounds like you need to reset your battery stats.
didnt get new phone yet since phone hasnt bricked itself again yet.
i fully charged it last night and took it off teh charger before i went to sleep. now 10 hours later. its at 66% is that NORMAL?
sprint cust support said i should use default CHARGER to get best charging results. im using a ebay generic CABLE on USB does that matter? do they mean charger or cable or both?
A plain USB cable used to charge on a PC only draws 380mA to charge. A wall charger, like the one included with the phone, will charge at 600mA.
But still, neither should take the 10 hours you are seeing really. Wall charger is usually 3-3.5 hrs and USB charging is somewhere around 5-6.
victric said:
didnt get new phone yet since phone hasnt bricked itself again yet.
i fully charged it last night and took it off teh charger before i went to sleep. now 10 hours later. its at 66% is that NORMAL?
sprint cust support said i should use default CHARGER to get best charging results. im using a ebay generic CABLE on USB does that matter? do they mean charger or cable or both?
Click to expand...
Click to collapse
66% after 10hrs of use seems normal to me.
sry double post. using tether internet...
UH OH!
I was installing from some apks and the phone got into boot loop AGAIN!
I'm thinking about going to sprint and exchanging it. But im afraid of rooting it again...bc i think it might trigger the boot loop again. Any ideas?
re: last post, 66% after 10 hours of idle with screen off (this is "use"?) is normal?
victric said:
UH OH!
I was installing from some apks and the phone got into boot loop AGAIN!
I'm thinking about going to sprint and exchanging it. But im afraid of rooting it again...bc i think it might trigger the boot loop again. Any ideas?
re: last post, 66% after 10 hours of idle with screen off (this is "use"?) is normal?
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Click to collapse
Odin that thing back to 2.1 and exchange it.

My Epic came unplugged, now its bricked.

If this is asked else were I apologies as I did a search but could not find anything. Short story, my Epic came unplugged before Odin3 finished. Now I cannot get the phone to power on. It will not go into download mode or recovery. I pulled the battery and hit vol. up and power, but nothing happens. I am just about sure there is no hope for the phone, but it is worth a shot. Does anyone know if it is possibly to fix a bricked phone that will not turn on?
Thanks
Will it go into download mode again? do a battery pull and try to go back to download mode. does the samsung logo show when you boot the phone?
I pulled the battery, and still nothing. When I try to power it never comes to life, no logo nothing its like I do not have a battery in it when I hit the power button, but the battery is fully charged.
Art2Fly said:
Will it go into download mode again? do a battery pull and try to go back to download mode. does the samsung logo show when you boot the phone?
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Click to collapse
Download mode: Slide out the kbd, hold the 1 key, press and hold the power button on the side until you get the download screen with the yellow caution triangle and the ditch digger guy...
Holding power and 1 also does nothing.
I think pulling the plug while ODIN is running is literally the only way you can brick this phone, other than running it over with a car.
Did you have full batterywhen you started? Does odin recognize the com port when you plug the phone in?
Sent from my SPH-D700 using XDA Premium App
I did have full batterywhen I did it, but I was using my laptop and went to move causing my phone to fall and become unplugged before it was finished. I just tried plugging in the phone again and nothing came up Odin did not recognize it.
I have had to unplug the phone while odin was running several times because it stopped progressing with the flash. I have been lucky enough to never have a total brick. I would suggest pulling the battery and hitting keys on the keyboard to ensure the power is completely drained, the putting in the battery while holding the 1 key and power.... Always does the trick for me.
You are making sure the phone its in download mode and odin is running before plugging your phone in, right?
Sent from my SPH-D700 using Tapatalk
Oh my; that sucks. I hope you can get it replaced without any issues.
Good luck, with the next one. Tie it to the desk during the Odin process.
You said you pulled the battery then hit Vol. Up and power...
To get into recovery you need to hit Vol. Down + Camera + Power (hope you had a Backup)
Even after pulling the battery it still will not come back to life. I was at the sprint store and told them that I was doing the over the air update and this is what happened. The tech told me that he has seen a few Epics turn into bricks because of the update went wrong. I will have a new one on Monday but it was worth a try to see if there was a fix since the phone they let me use sucks. Now I will be a little scared putting roms on my phone once I get my new one. Thanks for the help anyway.
Jase3040 said:
Now I will be a little scared putting roms on my phone once I get my new one. Thanks for the help anyway.
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Click to collapse
Don't be. What happened to you is next to impossible. If you don't chuck your phone around while Odining, it won't happen again.
k0nane said:
Don't be. What happened to you is next to impossible. If you don't chuck your phone around while Odining, it won't happen again.
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Click to collapse
Yes... ODIN + ADHD is not a good combination
Your phone is not bricked. I had this scenario happen to me. The way I got the phone working again is to take the battery out and then plug the USB cable in. At that point I was able to have the keyboard open, hold down the 1 key+power and the phone went in to dload mode. It worked for me, I am betting it would work for you.
I forgot to mention, leave the battery out of the phone while doing this.
Socos25 I have to say I had hope for this, but I still have the same problem…… however, still nothing but a blank screen that is darker then the bottom of the ocean.
I feel your pain, buddy.
I hate to admit it, but I did the same thing when my phone was 29 days old. In my case I think I started by using the wrong PID file and the process hung. I got worried and unplugged the phone after about 2 minutes. I tried every combination possible to get the phone to wake up but each time it got worse. There was no way to get it back into download mode.
I ended up taking it to a Sprint service center. The tech was sure he could reflash it, but after 20 minutes he came back and said it was dead. Since it was under 30 days they gave me a new phone. Thank you Sprint.
Anyway, I'm pretty nervous these days when using Odin. It IS possible to brick this phone using Odin (as we both know). When I use Odin now I triple check every step, do it on a laptop with a full battery, put the phone down and step away from it until it's finished.
It's likely that if you take it to a Sprint service center they will replace it for a $35 fee. That may be your only option at this point.
Thinking back.. Pull the battery, hold down the power button for like 10 seconds. Then with the battery out of the phone plug in the USB cable. try the 1+power button.
I am pretty sure tha is how I got mine back after I accidently dropped the phone when odin'ing. Does the LED light up when you plug in the usb cable?
I've pulled my phone over 20 times turing an ODIN process to try and brick it. It just doesn't happen with these Samsung phones. You may get stuck at the Samsung screen, but chances are if that you battery is either dead or you keyboard is broken. Cause through 5 phones with trading I can't seem to brick one.

[Q/Help] Phone will not turn off...?

When I turn off the phone, it vibrates to let me know it is off, and then it waits two seconds or so then turns itself back on.
I have done hard reset after hard reset, put the latest KE8 on and it still does it. Could it be a battery fault?
Do you have Advanced Power Menu installed?
Nope. It is now not letting me switch it on unless plugged into the charger.
If I switch it on away from the charger, it shows me a battery on the screen with a flickering yellow warning triangle with a thermometer next to it.
Any thoughts?
sorry to hear that!
i've had this problem about one or two months ago, after i flashed a new rom (can'r remember which one, was it lightning?). did almost everything i could
imagine (flashed other recovery, kernel, modem) and nothing helped. also a
complete fresh install (wipe everything before) didn't solve this!
the only thing which worked for me was to go back to my old rom. after that
everything was fine again!
so, i cannot say what causes this, but if you flash another rom it should work again! if not, try to repartition with odin, using one of the provided PIT files!
yep also had this problem when i first flashed cognition. my phone would reboot after turning it off. and if the battery went dead, when i plugged it into charge it would turn itself on instead of going to the battery charging screen. all i did was reflash the rom and all was fine.
This morning I updated to Android 2.3.4.
If I root like this:
http://androidflip.com/root-samsung-galaxy-s2-android-234-xxkg1-firmware/
Will it help do you think?
Just to update, it seems to be resolved now using this:
http://www.theandroidsoul.com/root-xxkg1-android-2-3-4-firmware-rom-on-galaxy-s2/
Thanks for your help guys!
And now its doing it again lol
I can live with it, but a couple of things like it thinking there is a USB cable connected seem to happen every now and again...?
hmm thats the same way as i did it but i didnt do the yellow triangle trick so im not sure about that. everything else is standard, thats how i flashed my rom and i only had your problem the first time i flashed. did you do the yellow triangle removal?
I did the remove triangle thing yea.
I do think it is a problem with the USB connector, it could be touching itself inside, possibly causing a shortage as it occasionally thinks a USB cable is connected.
So, if I turn off, it could be thinking that the charger has initiated connection and starts up to charge, but can't charge so just continues to boot.
I have plugged the usb cable in and with nothing at the other end, and nothing pops up. So it could be something like what I suggest. It has been ok for an hour or so now so fingers crossed lol!
lol that cud be it then. it wud make sence. might wanna get that looked at tho if you dont wanna risk damaging the phone. if its doing what you said, then it cud end up killing the phone if it shorts it out permantly. let me know how its going in a day or so.
Even on lock screen if you press and hold the power button for 8 seconds the phone does shut off, is it happening for ya?
I had this a few weeks back. Reflashing cf root kernel fixed mine.
minty1978 said:
I had this a few weeks back. Reflashing cf root kernel fixed mine.
Click to expand...
Click to collapse
Likewise, solved my problems with the phone rebooting itself instead of turning off.

Took a picture with flashlight on, now hard bricked

this could have just been bad luck but now it looks like im sending my phone back to huawei AGAIN.
Long story short, i JUST got the phone back from getting a battery replacement a week ago and every thing was great. Finally could go from 100%-0 with no issues. I was looking for a serial number on a router and with the flashlight turned on i went to take a picture. Screen froze and started to boot loop. I did manage to get back into TWRP after the first boot so i decided id wipe everything and restore my Rom seeing as i had just backed up yesterday and wouldn't miss much. It got me to the "please lock your bootloader bla bla bla" screen and went black. No google screen or anything. Now its just dead. plugged it into a charger. Nothing. Plugged it into the computer. Nothing. Hold down power for 20 seconds. Nothing. Hold volume down and power. Noooppee.
So yea, either im an idiot for trying to take a pic with the flashlight on or im having a bad run with this phone lately. Maybe both. idk. i love this phone but this is getting ridiculous.
Wickidmasshole said:
this could have just been bad luck but now it looks like im sending my phone back to huawei AGAIN.
Long story short, i JUST got the phone back from getting a battery replacement a week ago and every thing was great. Finally could go from 100%-0 with no issues. I was looking for a serial number on a router and with the flashlight turned on i went to take a picture. Screen froze and started to boot loop. I did manage to get back into TWRP after the first boot so i decided id wipe everything and restore my Rom seeing as i had just backed up yesterday and wouldn't miss much. It got me to the "please lock your bootloader bla bla bla" screen and went black. No google screen or anything. Now its just dead. plugged it into a charger. Nothing. Plugged it into the computer. Nothing. Hold down power for 20 seconds. Nothing. Hold volume down and power. Noooppee.
So yea, either im an idiot for trying to take a pic with the flashlight on or im having a bad run with this phone lately. Maybe both. idk. i love this phone but this is getting ridiculous.
Click to expand...
Click to collapse
I've taken pics with the flashlight on several times on mm and nougat. I've never had any issues from it. If you can still get into TWRP maybe try to load factory image. If you aren't even getting to to google splash screen it's almost like you don't have an os installed.
Nevermind. Just reread what you wrote and saw that it won't boot at all.
murphyjasonc said:
I've taken pics with the flashlight on several times on mm and nougat. I've never had any issues from it. If you can still get into TWRP maybe try to load factory image. If you aren't even getting to to google splash screen it's almost like you don't have an os installed.
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I was planning on doing that if it boot looped off the restore but this thing is a paper weight right now. no lights no vibrate and nothing is waking it up. charger or computer. second RMA in a month here we come.
Wickidmasshole said:
I was planning on doing that if it boot looped off the restore but this thing is a paper weight right now. no lights no vibrate and nothing is waking it up. charger or computer. second RMA in a month here we come.
Click to expand...
Click to collapse
I'm having the battery drain issue with my 6P. Google said they will send an RMA even though I'm out of warranty. I've just got to tell them to send it. Haven't done it yet because I'm halfway scared of getting a device that has worse problems. At least now I know 15% battery actually means 0. Other than that it's in perfect condition. After your experience I may just keep my phone and try replacing the battery myself.
its funny because i bought directly from huawei in November of 2016 and before i sent it in it told me i was under warranty until Jan 26 2017. now i just checked and im under warrenty until 4-3-17. so maybe they dont even trust their own work and extended my warranty lol
if i didnt have a back up phone id be way more pissed off about this.
Wickidmasshole said:
I was planning on doing that if it boot looped off the restore but this thing is a paper weight right now. no lights no vibrate and nothing is waking it up. charger or computer. second RMA in a month here we come.
Click to expand...
Click to collapse
There is another thread where ppl are able to regain access the dead phone by holding the power button down for an extended time. Some say a minute and a half, others several minutes but their phones were coming back on and fully functioning afterwards. If you can get back into recovery why not try a factory reset before restoring your backup.
v12xke said:
There is another thread where ppl are able to regain access the dead phone by holding the power button down for an extended time. Some say a minute and a half, others several minutes but their phones were coming back on and fully functioning afterwards. If you can get back into recovery why not try a factory reset before restoring your backup.
Click to expand...
Click to collapse
i only got back into recover off of the very first bootloop now i cant get it to turn on at all. tried out your long power hold tip but nothing still.
what makes me think its really deadzo is if i plug it into a wall charger i dont even get the red charging light anymore
Wickidmasshole said:
i only got back into recover off of the very first bootloop now i cant get it to turn on at all. tried out your long power hold tip but nothing still.
what makes me think its really deadzo is if i plug it into a wall charger i dont even get the red charging light anymore
Click to expand...
Click to collapse
Some people have reported that plugging the phone into a wall outlet for an extended period of time (sometimes 24 hours or more) brings the red notification light back and then you can power on again

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