[Q] Frequently lose APN / mobile data - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Hello,
It seems I frequently lose my APN and Mobile data. Every 30-40 mins if not used, it's gone.
I have to go to Settings>More Settings>Mobile Networks>Access Point Names>APN (not set)>and type in: vzwinternet... a few seconds later it pulls the data and works fine. The next time I need it, gone.
I'm running Hyperdrive ROM at the moment but have tested Jellybean, Baja and a few others with the same issue.
I have reformated, deleted and wiped all rom slots in safestrap.
My search of this forum and of google yields me a previous issue similar to this on an LG from 2011, and google reveals people looking for APN settings but no real solution.
Any suggestions are appreciated.

Bonniecal said:
its not big problem. if you can't access the apn then just use the apn of you prepaid.(your phone must be rooted and restarted). but knew that this phone gets the anp automatically.
Click to expand...
Click to collapse
It's not prepaid. It's not a big problem, just annoying. After I set the APN to vzwinternet, I save it. It still does not hold the settings. I am rooted, obviously, had have re-booted, and tried with other roms as well and have the same result.

Related

NO DATA?!?!

I changed ROM's and I cant get data back. Ive tried multiple and its a no go. I NEED my data. What do I do? Ive checked my APN settings....help!!!
what network are you on?
have you tried deleting all other APN's except the one you need?
Do you have signal at all / are you connected to the phone network and able to take / receive calls? or is nothing working?
williamj1 said:
what network are you on?
have you tried deleting all other APN's except the one you need?
Do you have signal at all / are you connected to the phone network and able to take / receive calls? or is nothing working?
Click to expand...
Click to collapse
I am on Straight Talk.
I just deleted the other "ATT" apn that was there. Currently only have the ST one selected and present.
I have "H+" in the notification pane and its "blue" meaning what i thought was "active data". But nothing
sx4dude2013 said:
I am on Straight Talk.
I just deleted the other "ATT" apn that was there. Currently only have the ST one selected and present.
I have "H+" in the notification pane and its "blue" meaning what i thought was "active data". But nothing
Click to expand...
Click to collapse
has the data worked at any point before?
This is the problem that lots of people over in this thread are having ...
http://forum.xda-developers.com/showthread.php?t=2084706&
We are hoping for some sort of fix to this in 4.2.2, but until then we haven't been able to find a solution. If you are 100% certain the APN settings are correct (I can't help with that as from UK so not familiar with that network) then there isn't much you can do. For me, the only thing I ever find that sometimes brings it back is if I turn airplane mode on, leave it for 30 seconds then turn it off again. Likewise, you can click on the APN to reset that each time.
If you are rooted, Faux released a modified kernal which is meant to improve data drops and the wake issue which some nexus's have.
williamj1 said:
has the data worked at any point before?
This is the problem that lots of people over in this thread are having ...
http://forum.xda-developers.com/showthread.php?t=2084706&
We are hoping for some sort of fix to this in 4.2.2, but until then we haven't been able to find a solution. If you are 100% certain the APN settings are correct (I can't help with that as from UK so not familiar with that network) then there isn't much you can do. For me, the only thing I ever find that sometimes brings it back is if I turn airplane mode on, leave it for 30 seconds then turn it off again. Likewise, you can click on the APN to reset that each time.
If you are rooted, Faux released a modified kernal which is meant to improve data drops and the wake issue which some nexus's have.
Click to expand...
Click to collapse
Ive NEVER had this issue before. I get Facebook notificaitons but cant open them because of "Network Error" WTF......
sx4dude2013 said:
Ive NEVER had this issue before. I get Facebook notificaitons but cant open them because of "Network Error" WTF......
Click to expand...
Click to collapse
did you cut your own micro sim?
try a spare sim if you have one.
Reset APN to default, delete all and try again.
I don't know what else to suggest other than the above / phoning google / rooting and trying a different kernal and ROM / wait for 4.2.2 update.
(In the meantime please post in the thread linked above, no need for this duplicate thread just for your issue )
sx4dude2013 said:
I changed ROM's and I cant get data back. Ive tried multiple and its a no go. I NEED my data. What do I do? Ive checked my APN settings....help!!!
Click to expand...
Click to collapse
Which ROM were you on when you first noticed the problem?

[Q] Mobile Data connection suddenly drop

I just got my Nexus 4 not long ago. Everything is running great and smooth. The only thing keep me worry is my mobile data connection will suddenly drop. By suddenly drop, I mean I will have empty signal and bar ( empty triangle). However, it will back to normal in less than 30 seconds. It happens like average saying 4 times a day.
What I did to try to solve the issue myself.
I check the APN. I have all the correct APN based on the T-mobile APN thread from their website. FYI, you can find it here http://support.t-mobile.com/docs/DOC-1979
I have micro sim card from T-mobile. I did not make or cut one. I'm also not on Tmobile prepaid. I have regular T-mobile plan.
Anyone experience anything like this? I saw many thread like data gray bar...low signal, slow data connection...but nothing like mine empty triangle, and back to normal in very short second...
Need some help and greatly appreciated. !!
Weird. I just started having the same issue., I'm on at&t though. Its really annoying. I tried clearing the cache and dalvik but had no luck. I'm considering reflashing my rom or upgrading the radio..
I'm on stock with no root. I will monitor a few more days before I RMA the device...but I doubt the second device will make any differences...No one sure it's a software issue or a hardware issue. My black triangle get back to connection pretty quick, but still annoying to lose all the data connection suddenly.
Are you having any issues with wi-fi?
Vissionary said:
Weird. I just started having the same issue., I'm on at&t though. Its really annoying. I tried clearing the cache and dalvik but had no luck. I'm considering reflashing my rom or upgrading the radio..
Click to expand...
Click to collapse
Vissionary said:
Are you having any issues with wi-fi?
Click to expand...
Click to collapse
What kind of Wifi problem are you talking about? Slow connection? or when you turn on wifi, mobile data turn gray?
I don't think I have Wifi problem (which I just turn on again) I actually set up all of my phone app the first time I got my phone. I download around 80
apps without any problem, and with no slowing speed. I did not check off the optimize Wifi box tho. I didn't run into wifi issue, so I did not check off
that box, although some ppl suggest that not to optimize the Wifi issue. The only big problem I have it's still the mobile data connection suddenly
go off, and go back on in a very short time. I can't imagine what will happen if I'm on a important call or using GPS navigation while suddenly the
mobile data go off...
What's your problem?
for more information about my phone, I have S/N: 310 K
stock, no root, 4.2.2, with micro sim card directly from T-mobile.
Bump =''[
Yep same problem here. All my signal bars will go gray and have no connection. I also get the empty triangle. Annoying as hell. I'm on stock JB 4.2.2 on straight talk.
Sent from my Nexus 4 using xda app-developers app
Vissionary said:
Weird. I just started having the same issue., I'm on at&t though. Its really annoying. I tried clearing the cache and dalvik but had no luck. I'm considering reflashing my rom or upgrading the radio..
Click to expand...
Click to collapse
I have not run into this problem yet but was messing around with my APN tonight and settled on this one and have had no problems with it, going from a "battery saving" HSPA:10 to HSPA+:15 when using data, watched it switch when using speed test. But here is my APN hopefully this can help you for AT&T specific problems. I came off the samsung galaxy s2 this week and switched to the nexus 4 and have had no problems thus far.
Name: AT&T
APN: phone
MMSC:http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS Port: 80
APN TYPE: default,supl,mms,hipri,fota,
**if not listed left as default in APN settings
Jarvis4 said:
I have not run into this problem yet but was messing around with my APN tonight and settled on this one and have had no problems with it, going from a "battery saving" HSPA:10 to HSPA+:15 when using data, watched it switch when using speed test. But here is my APN hopefully this can help you for AT&T specific problems. I came off the samsung galaxy s2 this week and switched to the nexus 4 and have had no problems thus far.
Name: AT&T
APN: phone
MMSC:http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS Port: 80
APN TYPE: default,supl,mms,hipri,fota,
**if not listed left as default in APN settings
Click to expand...
Click to collapse
Too bad I have T-mobile...=''[
I have similar issues with my N4 running T-Mobile prepaid. I can get it, but it cuts in and out often. Wifi not an issue. I'm running CM10. I'm in an OK service area too. Cuts in and out frequently.
I guess I have the same issue, I'll have a blue triangle with no data activity (no small arrow head in either direction) even after trying to use Google search; it will be 15-30 seconds after hitting enter before any activity happens.
Im rooted, but running stock.
I already request for a replacement. Will update soon, but I doubt the new device will be different.

CM11 Nighlies not saving APN Settings [Possible Solution]

Okay so I am from South Africa on the MTN carrier, and recently while switching between CM and Omega Roms, I noticed I was unable to save the APN settings that enabled mobile data. I searched the internet far for a solution and many people have had this issue on MTN. When I set the APN settings in a Samsung ROM such as Omega, it works fine, I have internet connection. If I however save it in CM11, it won't save. I'd hit save and the list would just be empty. A smartphone without a data connection isn't exactly useful to me.
I remembered that this wasn't always the case, I have been able in the past to save APN settings, and they worked. So I downloaded an old version of CM (28/02) and set the APN settings without a hassle, then flashed the latest (16/03) over that and the APN settings stuck. They are still working. This seems to me like a bug in CM software.
Hope this might help someone who has trouble with APN Settings.

[Q] APN settings help (EDIT 5000: Solved!)

Hi all,
I need help getting my APN to save. I use Cricket Wireless and their APN settings are here: http://buzzmobile.us/cricket-apn-settings/
The problem is the MNC is 004 for Cricket, but changing the MNC to that makes the APN not save. I tried adding the APN line by line to see which setting made the APN disappear, and it's MNC. I've had this problem now on Mahdi 5/28, Mahdi 6/15, and now Paranoid Android RC2. My phone is the D801.
It does seem to sometimes work if I change the MNC. The APN will disappear from the list every time, but sometimes it will set the APN correctly and give me LTE, but only until I reboot the phone and then it's back to not working. This morning it doesn't appear to be working even if I re-enter the APN, though.
Why does this problem exist on multiple ROMs (saving APN settings seems like REALLY basic functionality to me) and how do I fix it? And why do I see several search results saying "don't change MCC or MNC" when clearly that is incorrect advice? If Cricket says MNC is 004 and some random forum people say Cricket is wrong, well... sorry, but Cricket would know better than you guys (those who say to not change it).
Thanks
EDIT: I //THOUGHT I// FOUND A SOLUTION! Instead of APN type "internet" I decided to try "internet,default" and immediately LTE came on. I don't understand why it worked without setting MNC when I changed this, but hey, it worked and I am happy at the moment. However, it would still be nice to see devs fix the MNC problem. I'd delete this thread but I see no option to do so. Mods can delete it if they feel like it. Or they can leave it up in case someone else has the same problem and wants to try the potential workaround of adding the ",default" to APN type. I'd still like to change the MNC to what Cricket says to use, though, because they wouldn't tell us to change it if it didn't do anything.
EDIT 2: Workaround doesn't seem to work. I get a proxy failed error. It says LTE but nothing seems to be able to use it. I think I need the MNC changed after all. Is there any developer who has this working right? It's really frustrating to go through multiple ROMs/versions only for incredibly basic functionality to not work.
Edit 3: USB tethering seems to work, but nothing on the phone itself. Weird! AAAND now I took the ",default" back out and LTE seems to be there again. Testing the phone now. I wonder if there was some sort of data outage in my area earlier that was causing issues. And I just rebooted the phone and now LTE is gone again (and I made sure the APN was selected)... This is seriously messed up. My phone is behaving extremely inconsistently and I want to throw it at a wall at full strength at the moment.
dandragonrage said:
Hi all,
I need help getting my APN to save. I use Cricket Wireless and their APN settings are here: http://buzzmobile.us/cricket-apn-settings/
The problem is the MNC is 004 for Cricket, but changing the MNC to that makes the APN not save. I tried adding the APN line by line to see which setting made the APN disappear, and it's MNC. I've had this problem now on Mahdi 5/28, Mahdi 6/15, and now Paranoid Android RC2. My phone is the D801.
It does seem to sometimes work if I change the MNC. The APN will disappear from the list every time, but sometimes it will set the APN correctly and give me LTE, but only until I reboot the phone and then it's back to not working. This morning it doesn't appear to be working even if I re-enter the APN, though.
Why does this problem exist on multiple ROMs (saving APN settings seems like REALLY basic functionality to me) and how do I fix it? And why do I see several search results saying "don't change MCC or MNC" when clearly that is incorrect advice? If Cricket says MNC is 004 and some random forum people say Cricket is wrong, well... sorry, but Cricket would know better than you guys (those who say to not change it).
Thanks
EDIT: I //THOUGHT I// FOUND A SOLUTION! Instead of APN type "internet" I decided to try "internet,default" and immediately LTE came on. I don't understand why it worked without setting MNC when I changed this, but hey, it worked and I am happy at the moment. However, it would still be nice to see devs fix the MNC problem. I'd delete this thread but I see no option to do so. Mods can delete it if they feel like it. Or they can leave it up in case someone else has the same problem and wants to try the potential workaround of adding the ",default" to APN type. I'd still like to change the MNC to what Cricket says to use, though, because they wouldn't tell us to change it if it didn't do anything.
EDIT 2: Workaround doesn't seem to work. I get a proxy failed error. It says LTE but nothing seems to be able to use it. I think I need the MNC changed after all. Is there any developer who has this working right? It's really frustrating to go through multiple ROMs/versions only for incredibly basic functionality to not work.
Edit 3: USB tethering seems to work, but nothing on the phone itself. Weird! AAAND now I took the ",default" back out and LTE seems to be there again. Testing the phone now. I wonder if there was some sort of data outage in my area earlier that was causing issues. And I just rebooted the phone and now LTE is gone again (and I made sure the APN was selected)... This is seriously messed up. My phone is behaving extremely inconsistently and I want to throw it at a wall at full strength at the moment.
Click to expand...
Click to collapse
Android reads the MNC from the SIM. APNs with MNCs that are different than the SIM's will be hidden. Unless you are using your G2 on the legacy Cricket CDMA network you should be using the settings on the Cricket website https://www.cricketwireless.com/sup...ice-byod/customer/bring-your-own-android.html
yeswap said:
Android reads the MNC from the SIM. APNs with MNCs that are different than the SIM's will be hidden. Unless you are using your G2 on the legacy Cricket CDMA network you should be using the settings on the Cricket website https://www.cricketwireless.com/sup...ice-byod/customer/bring-your-own-android.html
Click to expand...
Click to collapse
Huh. I wonder why I didn't see that link when I was Googling for the settings. I'll give it a try. Thanks for the link.
Odd thing is it's worked on and off with the old settings, including setting the MNC to 004 (even though it did make the entry disappear). I don't understand it. I guess it doesn't matter, though, if these other settings work. Inconsistency is the most frustrating thing, because it's not obvious that your settings are wrong if they work sometimes but not others...
Edit: I can confirm the settings from that link are working... for the moment. I absolutely would not be surprised if it just randomly stops working again in the next 24h. Maybe I'll get a different phone when that happens.
I did live chat with Cricket Wireless and asked them to make sure the link you gave comes up for the search I did which was "cricket wireless apn settings android". Hopefully they will listen to my feedback so nobody else gets caught in this trap. Anyway, thanks again.
It would also be nice if Android would tell you why it's hiding an APN you just added... I wonder if devs could add an informative text about that.

[Q] Biggins 8.3 APN settings question

Just flashed Biggins 8.3 - and it's generally up and running fine. I am trying to adjust the APN settings, however i can't add a new APN or adjust the settings of the current APN. Anyone else see this?
Super_Can said:
Just flashed Biggins 8.3 - and it's generally up and running fine. I am trying to adjust the APN settings, however i can't add a new APN or adjust the settings of the current APN. Anyone else see this?
Click to expand...
Click to collapse
I just ran into the same issue. I installed Biggins Rom about 3 weeks ago, and yesterday my 4G/LTE stopped working. So, I looked at my APN settings, and all of the fields were set to none. I tried to edit, but it wouldn't let me. I tried to add a new APN, but the "+" button was greyed out. After turning off mobile data a few times, switching network modes, and rebooting my phone, I was able to get 4G/LTE working again. I tried to do some research on the APN setting, and I think it may have something to do with either the SIM Card or it could be that Verizon just doesn't want anybody messing with those settings. Sorry, I couldn't be of more help.

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