Why am I not recieving updates? - Galaxy Note 3 Q&A, Help & Troubleshooting

Im on a non rooted note 3. 2 months ago I installed the Singapore N9005XXUENB4 XSP and theres been 2 updates since then but I didnt receive any of them.

anyone?

Bump

If you flashed a different firmware on your stock firmware. I think it should be causing you to have Custom Binary Counter . Just guessing here but have you tried system update what does it say ? SYSTEM modified or anything ?
Sent from my SM-N9005 using Tapatalk

uf21 said:
Im on a non rooted note 3. 2 months ago I installed the Singapore N9005XXUENB4 XSP and theres been 2 updates since then but I didnt receive any of them.
Click to expand...
Click to collapse
May be your CSC is unchanged from your previous ROM, if u connect with kies what kies saying?

jdomadia said:
May be your CSC is unchanged from your previous ROM, if u connect with kies what kies saying?
Click to expand...
Click to collapse
uf21 said:
Bump
Click to expand...
Click to collapse
1. Use Phone INFO ★Samsung★ app to check for your current Active CSC?
2. Open the menu, select 'Firmware Browser...' and download the latest firmware for your device. Atm the latest firmware for XSP is N9005XXUEND3

Did you do a full factory reset after the flash? If no, your CSC remains the old one, thus making it impossible for you to receive updates automatically. You will need to do a factory reset, or manually update using ODIN.

I think a factory reset doesn't help, because a factory reset only wipe user-data partition, while the CSC is stored in the system partition. Isn't it?

vndnguyen said:
I think a factory reset doesn't help, because a factory reset only wipe user-data partition, while the CSC is stored in the system partition. Isn't it?
Click to expand...
Click to collapse
For some reason it works. Not entirely sure why. But I've only every made people do it through Recovery, not the settings menu.

ShadowLea said:
For some reason it works. Not entirely sure why. But I've only every made people do it through Recovery, not the settings menu.
Click to expand...
Click to collapse
Actually the CSC are stored in the System partition and the EFS partition, that should not be affected by a factory reset.
Anyway OP please give it a try and feedback.

vndnguyen said:
Actually the CSC are stored in the System partition and the EFS partition, that should not be affected by a factory reset.
Anyway OP please give it a try and feedback.
Click to expand...
Click to collapse
I know. That's why I said I'm not sure why it works. Perhaps the first-launch process re-writes the CSC to match the firmware? It's an advice I came across quite often when I was researching this about a year ago for someone else. Often enough right here on XDA.

Related

Flashing A FW...

HI all and happy new year to everybody. I've an I9000 and for a problem with market that doens work anymore , I did a factory reset but without a solution, so at the end, I've flashed a FW form my Italian brand TRE as 2.3.3 .
The strange is that , is after the flash, I've again my apps installed (but not working of course), when I'm supposing to have a cleaned installation. My question is : is there any way to reinstall a FW via ODIN, having a clwan install as factory default without my old apps and so on ?
Thx a lot for your help.
ringo2000 said:
HI all and happy new year to everybody. I've an I9000 and for a problem with market that doens work anymore , I did a factory reset but without a solution, so at the end, I've flashed a FW form my Italian brand TRE as 2.3.3 .
The strange is that , is after the flash, I've again my apps installed (but not working of course), when I'm supposing to have a cleaned installation. My question is : is there any way to reinstall a FW via ODIN, having a clwan install as factory default without my old apps and so on ?
Thx a lot for your help.
Click to expand...
Click to collapse
Up please. No way to have a clean install/reinstall after a flash with odin ? thx
Boot into recovery and then select factory reset/wipe date, this works on sammy kernels too.
Verstuurd van mijn GT-I9000 met Tapatalk
mathijs727 said:
Boot into recovery and then select factory reset/wipe date, this works on sammy kernels too.
Verstuurd van mijn GT-I9000 met Tapatalk
Click to expand...
Click to collapse
Thanks a lot but I did it this , and every time the SGS reboot, I'va back my old seetings as wifi connections, or accounts of facebook etc.etc. and also apps that are not working anyore...so never a I clean install/environment where I can start to reinstall what I need. that's it.
ringo2000 said:
Thanks a lot but I did it this , and every time the SGS reboot, I'va back my old seetings as wifi connections, or accounts of facebook etc.etc. and also apps that are not working anyore...so never a I clean install/environment where I can start to reinstall what I need. that's it.
Click to expand...
Click to collapse
Up please ... I'm going to be crazy. thx
ringo2000 said:
Up please ... I'm going to be crazy. thx
Click to expand...
Click to collapse
Guys I need your help. I've formatted the internal SD too with internal manu, and reinstall from recovery at factory default, but I've always back the apps (not working of course), and also , the forlders into the internal SD are always there, as the formatting process , was not done.
What it could be ? and also , how can I've a really clean install ? thx a lot.
Maybe you have the same problem as I had. I had "broken" internal SD card, I mean nothing could be save permanently. I had to replace mainboard in Samsung service...
[email protected]
ringo2000 said:
Guys I need your help. I've formatted the internal SD too with internal manu, and reinstall from recovery at factory default, but I've always back the apps (not working of course), and also , the forlders into the internal SD are always there, as the formatting process , was not done.
What it could be ? and also , how can I've a really clean install ? thx a lot.
Click to expand...
Click to collapse
strange that after doing a factory reset you are not getting a clean install..
anyways, you can download the stock firmware from sammobile.com .. be sure to download all the 4 files, i.e. pda, csc, phone and .pit file.. and using odin flash... this is sure to give you a clean install...
ishangoyal said:
strange that after doing a factory reset you are not getting a clean install..
anyways, you can download the stock firmware from sammobile.com .. be sure to download all the 4 files, i.e. pda, csc, phone and .pit file.. and using odin flash... this is sure to give you a clean install...
Click to expand...
Click to collapse
Thanks but I did It , and this where I'm now. I was 2.3.5 , that with ODIN I was back as 2.3.3 gingerbred with my brand fw of Italy TRE, and this is what I've now. An unstable phone , with no apps working , no chances to delete them and reinstall, and even formatting the internal sd, I've back again the same folders. It seems that there is one place, where the phne can take and push back the same installations as it was before, and I never have a really clean install (that form me it should be the fw and that all).
I don't know how it could be.
ringo2000 said:
Thanks but I did It , and this where I'm now. I was 2.3.5 , that with ODIN I was back as 2.3.3 gingerbred with my brand fw of Italy TRE, and this is what I've now. An unstable phone , with no apps working , no chances to delete them and reinstall, and even formatting the internal sd, I've back again the same folders. It seems that there is one place, where the phne can take and push back the same installations as it was before, and I never have a really clean install (that form me it should be the fw and that all).
I don't know how it could be.
Click to expand...
Click to collapse
if you flashed using .pit file and all other files and still no wipe for you confused then the only thing you can do is take your phone to samsung customer care..
ishangoyal said:
if you flashed using .pit file and all other files and still no wipe for you confused then the only thing you can do is take your phone to samsung customer care..
Click to expand...
Click to collapse
Yes , this is what I'm going to do. Appreciated your help, anyway.

KITKAT 4.4.2 NEE deleted all my files..

Hi! i recently updated my Note 3 SM-N9005 to KITKAT. with kies. and now all my files on the sd card is gone.. i did a factory reset but i didnt think that could delete them.. i only use internal sd.. could that be the problem?.. i need them.. so any solution or gone forever?
Anyone?
You have lost all your files, simple as that. Sorry to say but always backup your stuff before doing something like this.
Probably the firmware you installed also had an other csc. This almost always wipes your system to a new phone.
Sent from my SM-N9005 beast of a phone.
Streykatorato said:
Hi! i recently updated my Note 3 SM-N9005 to KITKAT. with kies. and now all my files on the sd card is gone.. i did a factory reset but i didnt think that could delete them.. i only use internal sd.. could that be the problem?.. i need them.. so any solution or gone forever?
Click to expand...
Click to collapse
Factory reset will delete all internal memory. Factory reset will delete everything, not external SD.
Sammath said:
You have lost all your files, simple as that. Sorry to say but always backup your stuff before doing something like this.
Probably the firmware you installed also had an other csc. This almost always wipes your system to a new phone.
Sent from my SM-N9005 beast of a phone.
Click to expand...
Click to collapse
brochs said:
Factory reset will delete all internal memory. Factory reset will delete everything, not external SD.
Click to expand...
Click to collapse
Soo.. all hope is gone?..
Streykatorato said:
Soo.. all hope is gone?..
Click to expand...
Click to collapse
I would say so. There might be somone that maybe could get som deleted files back, but my guess is it would be very expencive, and maybe also destroy the phone (not sure about this).
brochs said:
I would say so. There might be somone that maybe could get som deleted files back, but my guess is it would be very expencive, and maybe also destroy the phone (not sure about this).
Click to expand...
Click to collapse
Hmm.. note to self then.. factory reset deletes everything..

ever since i added kitkat i am in trouble

ever since i uprgraded my Note 3 to Kitkat 4.4.3
My note is lagging a lottttttttttttttttt
what to do
Lotttttttttt
drashrafsabry said:
ever since i uprgraded my Note 3 to Kitkat 4.4.3
My note is lagging a lottttttttttttttttt
what to do
Click to expand...
Click to collapse
4.4.3 or 4.4.2?
drashrafsabry said:
ever since i uprgraded my Note 3 to Kitkat 4.4.3
My note is lagging a lottttttttttttttttt
what to do
Click to expand...
Click to collapse
Mine too. It is terrible!
drashrafsabry said:
ever since i uprgraded my Note 3 to Kitkat 4.4.3
My note is lagging a lottttttttttttttttt
what to do
Click to expand...
Click to collapse
have you done a simple full wipe ?
a lot ppl doesn't want to loose data / redo all setting, and ignore this simple step, end up got problems with lags, battery, or even FC.
meawww said:
4.4.3 or 4.4.2?
Click to expand...
Click to collapse
I believe is 4.4.2
antique_sonic said:
have you done a simple full wipe ?
a lot ppl doesn't want to loose data / redo all setting, and ignore this simple step, end up got problems with lags, battery, or even FC.
I believe is 4.4.2
Click to expand...
Click to collapse
I flashed many ROMS and still is happening the same but my case is worst: Lagging, no camera, no sound, no IMEI, no serial,..... HELP!!!!
ricardo2256 said:
I flashed many ROMS and still is happening the same but my case is worst: Lagging, no camera, no sound, no IMEI, no serial,..... HELP!!!!
Click to expand...
Click to collapse
Did u flash a correct firmware for ur device?
Sent from somewhere under the sky, at the corner of this rounded earth.
antique_sonic said:
Did u flash a correct firmware for ur device?
Sent from somewhere under the sky, at the corner of this rounded earth.
Click to expand...
Click to collapse
Yes, I used the correct firmware. I have a SM-N9005 and I am using these ones: http://samsung-updates.com/device/?id=SM-N9005
Is correct?
Thanks.
drashrafsabry said:
ever since i uprgraded my Note 3 to Kitkat 4.4.3
My note is lagging a lottttttttttttttttt
what to do
Click to expand...
Click to collapse
first thing I would say is, do odin to your new firmware, and the out the system, without installing or restore apps, and app data, see if everything is working fine, sometimes by restoring older app data you might run into some problems..
ricardo2256 said:
Yes, I used the correct firmware. I have a SM-N9005 and I am using these ones: http://samsung-updates.com/device/?id=SM-N9005
Is correct?
Thanks.
Click to expand...
Click to collapse
yours is 16GB or 32GB ?
antique_sonic said:
yours is 16GB or 32GB ?
Click to expand...
Click to collapse
32 GB.
---------- Post added at 04:23 AM ---------- Previous post was at 04:21 AM ----------
mdiaz33685 said:
first thing I would say is, do odin to your new firmware, and the out the system, without installing or restore apps, and app data, see if everything is working fine, sometimes by restoring older app data you might run into some problems..
Click to expand...
Click to collapse
What do you mean with "do odin and the out of the system"?
Use ODIN.. what I mean to say is do the full firmware via ODIN,
And use it like that, a fresh install, see if everything is working well, you should have no problems.
Then see when the lag starts if you are restoring your apps with data.
Sent from my SM-N900T using XDA Premium 4 mobile app
mdiaz33685 said:
Use ODIN.. what I mean to say is do the full firmware via ODIN,
And use it like that, a fresh install, see if everything is working well, you should have no problems.
Then see when the lag starts if you are restoring your apps with data.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No, my lag does not start with the app restoring. It is a full lag in everything. Even unlocking the main screen. PLEASE HELP. I have flashed my phone with 5 different ROMs and nothing works.....
ricardo2256 said:
No, my lag does not start with the app restoring. It is a full lag in everything. Even unlocking the main screen. PLEASE HELP. I have flashed my phone with 5 different ROMs and nothing works.....
Click to expand...
Click to collapse
you didn't answer to my question earlier. Did you do a full wipe ?
by default, any flashing of firmware won't wipe your device. It has been suggested by most ppl here, and other forums website, that if you face any trouble with the new firmware, always do a full wipe. It helps most of the time with most of the funny funny issue.
no i didnt do a wipe as i got it OTA not through odin
can you tell me how to do it
antique_sonic said:
have you done a simple full wipe ?
a lot ppl doesn't want to loose data / redo all setting, and ignore this simple step, end up got problems with lags, battery, or even FC.
I believe is 4.4.2
Click to expand...
Click to collapse
ricardo2256 said:
No, my lag does not start with the app restoring. It is a full lag in everything. Even unlocking the main screen. PLEASE HELP. I have flashed my phone with 5 different ROMs and nothing works.....
Click to expand...
Click to collapse
drashrafsabry said:
no i didnt do a wipe as i got it OTA not through odin
can you tell me how to do it
Click to expand...
Click to collapse
are the 2 of you the same person ? LOL
@drashrafsabry : very simple, if you done the OTA already, now try to do full wipe (I assume you are not rooted)
1st of all, you will need to backup your contact (if you keep on your device), you can do by exporting it to sd card, or merge with google/samsung account.
2nd thing you need to backup your sms (if you still need to keep it).
3rd and most important : full wipe from stock recovery, it will delete the entire internal storage. So, if you have any data (photo, movie, songs, etc) which you keep it inside internal storage, you must copy first to your sd card / or your PC / laptop (somewhere else other than internal storage.
Once you finish with all that backup, you may shutdown your device (wait until vibrate to make sure it shutdown completely).
Once it is shutdown, press the 3 combos (vol up + home + power) to go into recovery.
Once inside recovery, choose wipe data, and after finish choose wipe cache.
when it is finish, reboot.
PS : you will need to re setup your initial setup after that.
Good luck.
antique_sonic said:
are the 2 of you the same person ? LOL
@drashrafsabry : very simple, if you done the OTA already, now try to do full wipe (I assume you are not rooted)
1st of all, you will need to backup your contact (if you keep on your device), you can do by exporting it to sd card, or merge with google/samsung account.
2nd thing you need to backup your sms (if you still need to keep it).
3rd and most important : full wipe from stock recovery, it will delete the entire internal storage. So, if you have any data (photo, movie, songs, etc) which you keep it inside internal storage, you must copy first to your sd card / or your PC / laptop (somewhere else other than internal storage.
Once you finish with all that backup, you may shutdown your device (wait until vibrate to make sure it shutdown completely).
Once it is shutdown, press the 3 combos (vol up + home + power) to go into recovery.
Once inside recovery, choose wipe data, and after finish choose wipe cache.
when it is finish, reboot.
PS : you will need to re setup your initial setup after that.
Good luck.
Click to expand...
Click to collapse
We are not the same person. I did both wipes before. Really, any ROM works properly in my device and I have lost IMEI, serial and baseband HEPL!!!!!!!!
ricardo2256 said:
We are not the same person. I did both wipes before. Really, any ROM works properly in my device and I have lost IMEI, serial and baseband HEPL!!!!!!!!
Click to expand...
Click to collapse
I saw that you have visited this thread : http://forum.xda-developers.com/showthread.php?t=2771151
have you followed what that guy did ? and still with the same result ?
and another thread : http://forum.xda-developers.com/showthread.php?t=2772218
which also referring to the same mediafire link.
and
have you read this thread ? http://forum.xda-developers.com/showthread.php?t=2615092
and lastly..
try to google.

Note 3 crashes

My 5 month old un-rooted Note 3 (SM-N9005) which i bought in Norway just out of nowhere re started and now just almost every app or processes stops and eventually it crashes and restarts.
Any ideas what's happening? I'm not in the country atm so am really hoping to fix it as i really need it.
It doesn't seem to have mobile network either, not that it stays on long enough to use it.
Knerten95 said:
My 5 month old un-rooted Note 3 (SM-N9005) which i bought in Norway just out of nowhere re started and now just almost every app or processes stops and eventually it crashes and restarts.
Any ideas what's happening? I'm not in the country atm so am really hoping to fix it as i really need it.
It doesn't seem to have mobile network either, not that it stays on long enough to use it.
Click to expand...
Click to collapse
Easiest way is to boot into recovery (Hold Volume Up, Home, Power before you see SAMSUNG GALAXY NOTE SM-N9005) and wipe cache. If that doesn't work, go back into recovery and perform a Factory Reset.
nicholaschum said:
Easiest way is to boot into recovery (Hold Volume Up, Home, Power before you see SAMSUNG GALAXY NOTE SM-N9005) and wipe cache. If that doesn't work, go back into recovery and perform a Factory Reset.
Click to expand...
Click to collapse
Damn, totally forgot to write that, but i've both wiped cache and factory reset it but get the same results.
Knerten95 said:
Damn, totally forgot to write that, but i've both wiped cache and factory reset it but get the same results.
Click to expand...
Click to collapse
Do you have access to a computer? If you do, you can try flashing stock using Odin in Download mode.
Download the Odin file here: http://www.sammobile.com/firmwares/
Flash it under AP.
I can try that. Will it void my warranty? Also how and where do i get the stock firmware from and which do i need? My ap is: N9005XXUEND5
Knerten95 said:
I can try that. Will it void my warranty? Also how and where do i get the stock firmware from and which do i need? My ap is: N9005XXUEND5
Click to expand...
Click to collapse
The Sammobile link, type in your firmware N9005XXUEND5 into the Firmware box, then it will search it for you. You also could just type N9005 and choose the latest based on your region.
No it will not void your warranty.
nicholaschum said:
The Sammobile link, type in your firmware N9005XXUEND5 into the Firmware box, then it will search it for you. You also could just type N9005 and choose the latest based on your region.
No it will not void your warranty.
Click to expand...
Click to collapse
I flashed it with a stock but it's no different
Knerten95 said:
I flashed it with a stock but it's no different
Click to expand...
Click to collapse
That's very weird.
Flashing stock should essentially fix the system files that are broken.
You could try root it, wiping all partitions, then reinstalling a ROM.
nicholaschum said:
That's very weird.
Flashing stock should essentially fix the system files that are broken.
You could try root it, wiping all partitions, then reinstalling a ROM.
Click to expand...
Click to collapse
But that'll void my guarantee wouldn't it? If not I'll try it, otherwise I'll just have to wait untill i get home and take it back to the shop :/
Knerten95 said:
But that'll void my guarantee wouldn't it? If not I'll try it, otherwise I'll just have to wait untill i get home and take it back to the shop :/
Click to expand...
Click to collapse
Yeah it will. I guess that's the only way around this for now.
nicholaschum said:
Yeah it will. I guess that's the only way around this for now.
Click to expand...
Click to collapse
Ok, thanks for your help. I guess i best wait until the shop takes it in and if they won't help (although it's under guarantee) then i'll root it

System status custom after update failed

Yesterday I try to update my SM-G900F. Then update process failed. After that I can't update the phone. It shows your phone system modified and can't update via OTA. Use Kies and update via PC.
Also system status shows custom.
How do I fix this issue?
If I use Odin, it will also cause system as modied or it will trigger KNOX flash counter?
android addicts said:
Yesterday I try to update my SM-G900F. Then update process failed. After that I can't update the phone. It shows your phone system modified and can't update via OTA. Use Kies and update via PC.
Also system status shows custom.
How do I fix this issue?
If I use Odin, it will also cause system as modied or it will trigger KNOX flash counter?
Click to expand...
Click to collapse
rooted or ?
AEkiz said:
rooted or ?
Click to expand...
Click to collapse
No I didn't root.
android addicts said:
No I didn't root.
Click to expand...
Click to collapse
remove micro SD if you have
make factory reset and try again
AEkiz said:
remove micro SD if you have
make factory reset and try again
Click to expand...
Click to collapse
Thank you AEkiz. Ill try.
AEkiz said:
remove micro SD if you have
make factory reset and try again
Click to expand...
Click to collapse
After the reset, system status back to the normal. But unfortunatly, it again failed to update. Now I'm going to use Kies.
android addicts said:
After the reset, system status back to the normal. But unfortunatly, it again failed to update. Now I'm going to use Kies.
Click to expand...
Click to collapse
Or just flash the whole updated rom with Odin 3.09 in downloadmode, followed by a data factory reset for the best result. Stock roms are available on Sammobile.com/firmwares.
android addicts said:
After the reset, system status back to the normal. But unfortunatly, it again failed to update. Now I'm going to use Kies.
Click to expand...
Click to collapse
The good thing for you is that it is solved the problem of system status
That it, there is a problem with the update may be interrupted due to an internet connection, a bad connection, etc. other
Use Kes
gee2012 said:
Or just flash the whole updated rom with Odin 3.09 in downloadmode, followed by a data factory reset for the best result. Stock roms are available on Sammobile.com/firmwares.
Click to expand...
Click to collapse
Odin will increase the Knox flash counter? When I use SGS3 there's no issue.
AEkiz said:
The good thing for you is that it is solved the problem of system status
That it, there is a problem with the update may be interrupted due to an internet connection, a bad connection, etc. other
Use Kes
Click to expand...
Click to collapse
Yes, now I'm using Kies.
android addicts said:
Odin will increase the Knox flash counter? When I use SGS3 there's no issue.
Yes, now I'm using Kies.
Click to expand...
Click to collapse
Odin will not trip KNOX if you flash official firmware
gee2012 said:
Or just flash the whole updated rom with Odin 3.09 in downloadmode, followed by a data factory reset for the best result. Stock roms are available on Sammobile.com/firmwares.
Click to expand...
Click to collapse
I remove sdcard and make factory reset but i still have SYSTEM CUSTOM! How to back to OFFICIAL??? HELP
AEkiz said:
remove micro SD if you have
make factory reset and try again
Click to expand...
Click to collapse
The custom message just reflects a non-standard kernel, recovery or root. Or some missing, corrupt or non-standard system files. If it isn't cler what needs to be reverted, just use the Odin 3.09 software to flash a full, stock ROM to your phone. This will remove all possible causes of the custom message.
Flashing a 100% stock firmware will not increment the Knox flag.
If the problem persists, wipe the system cache from recovery mode.
And if necessary, a factory data reset from the settings menu
These steps won't affect Knox either, although the last step would clear user settings and files.
In the unlikely event that the message appears to be due to an update bug, you could revert to an earlier firmware version to vanquish the message (until the update is fixed).

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