Help - G2 Q&A, Help & Troubleshooting

I clicked 'install' to update to kitkat from Verizon, and forgot to backup something so I turned it off using the power button. Now, my phone won't come on. I press the power and the LG logo comes up, then goes to black and suppose it turns off. I've tried the factory reset (power and volume) but it doesn't work either.
Am I screwed?

markyb said:
I clicked 'install' to update to kitkat from Verizon, and forgot to backup something so I turned it off using the power button. Now, my phone won't come on. I press the power and the LG logo comes up, then goes to black and suppose it turns off. I've tried the factory reset (power and volume) but it doesn't work either.
Am I screwed?
Click to expand...
Click to collapse
Can Verizen and talk to their Tier 2 support for troubleshooting. they may have some suggestion on hot to get it done.

I haven't called them yet. When I try to boot it up to recovery the screen only stays on for 3 seconds then goes to black or phone turns off. It's like the battery is fried. It worked fine and was charged 80% when I did the update thing.. and I've left it plugged it for 3 hours with no fix.

Download the 4.4.2 KitKat KDZ and flash it using the LG updater tool. That will put everything back and working. You lose all your data but its gone now anyway.
sent from my Verizon G2

Related

Major issue with my N7

Ok everyone I am having a major problem with my N7. This morning I noticed it was out of power so plugged i tin like normal, then I went to turn it on got the Google logo then it went to the Nexus logo. And it kept cycling through the nexus logo for hours and will not turn off. Whenever I try to turn it off it just restarts from the beginning. Now I didn't buy my tablet from the play store so I would have to go through Asus for a warranty replacement. Has this happened to anyone else in the past?
Some info. Stock, unrooted, locked bootloader, stock 4.2
Well this never happened to me before. Did you try removing the battery?
Well, to start, unplug your N7 from the power source and hold the power button down for about 15 seconds, this should force it off. From there, turn it back on and let us know what happens.
kitsunisan said:
Well, to start, unplug your N7 from the power source and hold the power button down for about 15 seconds, this should force it off. From there, turn it back on and let us know what happens.
Click to expand...
Click to collapse
Tried that, when i hold down the power button to turn it off it turns off then it turns itself back on and goes back ot where we have started. Also it has been unplugged now im waiting for the battery to die
Dark lord me said:
Tried that, when i hold down the power button to turn it off it turns off then it turns itself back on and goes back ot where we have started. Also it has been unplugged now im waiting for the battery to die
Click to expand...
Click to collapse
I don't see that you have tried holding down the power and the volume down. This should get you a hard reset.
Here is a short topic where a power and vol down worked for someone where a straight power down did not:
http://rootzwiki.com/topic/30101-reboot-tip/
it's the last post (#6)
Rather than trying to run the battery down, which is not all the way down when it shuts off and would take a long time to discharge just sitting there, you could pull the battery if you feel comfortable opening the case. It's not glued or anything and the battery has a ribbon connector.
So its in a boot loop? Reflash the image with Mskips toolkit option 9 after booting into fast boot mode. If that isn't the problem then do a warranty return. Not sure why you're stuck in a loop.
Sent from my Nexus 7 using xda premium

[Q] Soft Bricked LG G2 T-Mobile D801

Well last week I rooted my T-Mobile LG G2 D801 with stump root. It was my first phone I rooted and I downloaded freedom, SuperSU, and Xprivacy (with the framework). last night, I turned off freecore on freedom (not sure why) and when my phone was rebooting it would come to the flashing T-mobile screen, play through a couple of times, go black, and then repeat. I can turn it off, but I need to hold the power button down while it shuts off, turns on, and then shuts off again. I have tried going into recovery mode and download mode, but only recovery mode works. I have been trying to access download mode by turning it off, holding the volume up button while plugging in the phone, but it only goes to the charging screen after displaying the LG logo despite me holding the volume up button. Though whilst attempting to get into download mode I believe I was holding down the power button while in the charging screen and I think I heard the T-mobile startup music start to play. I know I'm an idiot for not installing TWRP, though I didn't research the topic of rooting extensively enough before doing so.
bump

Help - AT&T stock won't boot past LG sceeen or charge

I've done some searching, but couldn't find much....
last night I was using the play store at 50-something percent battery when it locked up and the screen timed out/went blank. I figured no big deal- it's done this a couple of times since the LP ota. I held down the power button to turn it off and I got nothing.
I tried a few more times and nothing. When I plug it in i don't get the charging screen and the led doesn't light up. I took the back cover off and reseated the battery but that didn't help.
I can't get to download mode, but can intermittently get to the factory reset screen. Sometimes when I hit the power button I get the lg screen, and sometimes it will make it to the AT&T screen and then go blank.
I was going to try the factory reset, but wanted to check here first for other ideas.
Stock d800 , lp , never rooted
You really do need DL mode to return to stock because the LG tool won't recognize a phone at the factory reset screen.
http://forum.xda-developers.com/showthread.php?t=2681089
The above relates to not having DL or a recovery, so you can try it out (needs Linux for a step).
Powered By "Yeeart!"

Please Help! LG G2 Won't Boot Up

I had rooted my dad's lg g2( D802) and installed twrp using an app named autorec as it was recommended by many people in the internet and had very high ratings and downloads in the play store. Everything was fine for a few weeks till I noticed that the app had an update. So I flashed twrp again from the app hoping it was a newer version and it said it completed the operation successfully. Then I just used the phone for sometime and after that I switched off the phone to enter the recovery. After it switched off, I pressed the button combination for entering the recovery but nothing came up. Then I attempted to just boot the phone and kept pressing the power button but nothing came up. I even kept pressing the button for upto a minute to hard reboot it in case it was just a case of hanging but nothing came up.After that, I plugged it in for charging and attempted to boot again. After I kept pressing the power button for about 30 seconds while charging, the led blinked red 8 times, paused and repeated itself as long as I kept holding the power button.
The problem is that it even the screen doesn't turn on.
I searched for this issue and saw that many others were facing this issue. I tried the following solutions given by them which did not work:
1) Holding the power button for a long time
2) Keeping it for charging until it's full but nothing comes up and the phone got heated up very much untill I stopped it a few hours later.
3) Removing the back cover and detaching the battery power cable from the phone after after waiting for sometime, reattaching it.
My dad showed it to the lg repair centre but they told him they need to replace the whole board which is very expensive, especially considering that it is a 2+ year old phone. My dad is very angry at me and probably won't let me touch his phones ever again if I don't fix this. Please help me.
Thanks in Advance
Edit: the charge was at 45% when I switched it off. Don't think it is because of low battery
With the phone pluggged into your computer, does the computer recognize the phone? And if yes, what does Device Manager report it as being?
arvindr07 said:
I had rooted my dad's lg g2( D802) and installed twrp using an app named autorec as it was recommended by many people in the internet and had very high ratings and downloads in the play store. Everything was fine for a few weeks till I noticed that the app had an update. So I flashed twrp again from the app hoping it was a newer version and it said it completed the operation successfully. Then I just used the phone for sometime and after that I switched off the phone to enter the recovery. After it switched off, I pressed the button combination for entering the recovery but nothing came up. Then I attempted to just boot the phone and kept pressing the power button but nothing came up. I even kept pressing the button for upto a minute to hard reboot it in case it was just a case of hanging but nothing came up.After that, I plugged it in for charging and attempted to boot again. After I kept pressing the power button for about 30 seconds while charging, the led blinked red 8 times, paused and repeated itself as long as I kept holding the power button.
The problem is that it even the screen doesn't turn on.
I searched for this issue and saw that many others were facing this issue. I tried the following solutions given by them which did not work:
1) Holding the power button for a long time
2) Keeping it for charging until it's full but nothing comes up and the phone got heated up very much untill I stopped it a few hours later.
3) Removing the back cover and detaching the battery power cable from the phone after after waiting for sometime, reattaching it.
My dad showed it to the lg repair centre but they told him they need to replace the whole board which is very expensive, especially considering that it is a 2+ year old phone. My dad is very angry at me and probably won't let me touch his phones ever again if I don't fix this. Please help me.
Thanks in Advance
Edit: the charge was at 45% when I switched it off. Don't think it is because of low battery
Click to expand...
Click to collapse
more info... what variant? phone does not boot.. can you press vol up then plug phone .. does download mode works... stay calmed this can be fixed..:fingers-crossed:
I haven't tried plugging it to the computer. The way to enter download mode is holding the volume up button right? Thank you for the suggestion. I'm away for a few days but I'll tell my dad to do so. I'll post what happens then. Variant is D802
OK I told him to do that. When he pressed the volume up button and then plugged it to his computer, 13 new partitions showed up in windows, and it is telling him that he needs to format the positions to use it. But nothing is coming up on the phone
Do NOT let Windows format the partitions(!)
Use the SRKTool instead to unbrick from qhsusb_bulk mode:
http://forum.xda-developers.com/lg-g2/development/tools-srk-tool-useful-toos-lg-root-twrp-t3079076
Afterwards use LG Flash Tool 2014 to flash the KDZ for your variant:
http://forum.xda-developers.com/showthread.php?t=2432476
It's better to let the battery charge to full first. Shut down the phone by holding PWR button for 10 seconds, then plug charger. It should work even in bulk mode.
Did you try these simple things...
shutdown phone keeping powerbutton down.
Start pressing power button & vol down....when you see LG logo for couple seconds. Release fingers and press vol UP and vol DOWN, same time. No power button.
MB525 said:
Do NOT let Windows format the partitions(!)
Use the SRKTool instead to unbrick from qhsusb_bulk mode:
http://forum.xda-developers.com/lg-g2/development/tools-srk-tool-useful-toos-lg-root-twrp-t3079076
Afterwards use LG Flash Tool 2014 to flash the KDZ for your variant:
http://forum.xda-developers.com/showthread.php?t=2432476
It's better to let the battery charge to full first. Shut down the phone by holding PWR button for 10 seconds, then plug charger. It should work even in bulk mode.
Click to expand...
Click to collapse
But the problem is, even the screen doesn't turn on while on download mode. I'll surely try out the unbrick tool but will it work since normally, the download mode screen comes up. That thing is 760mb. I think it'll take some time for it to finish. (Ultra slow internet connection )
mal13 said:
Did you try these simple things...
shutdown phone keeping powerbutton down.
Start pressing power button & vol down....when you see LG logo for couple seconds. Release fingers and press vol UP and vol DOWN, same time. No power button.
Click to expand...
Click to collapse
The lg logo doesn't come up when I do that. If fact, even the screen does not turn on
Thank you guys! Srk tools worked! Again thank you very much

phone won't boot/start up

I have a at&t S4 that all of a sudden today stopped working. When I restart the phone by taking the battery out and putting back in, it gets stuck on the Samsung Galaxy S4 logo and then a black screen. I tried going to recovery mode(volume up + home + power button), and it shows recovery booting in blue for a sec then goes black. I tried for download mode the warning comes up but after pressing volume up it goes black. I really don't know what to do at this point.
Tried using kies or smart switch to perform a firmware recovery?
Yes, the computer doesn't recognize that the phone is connected. It's as if when the phone goes to the black screen its actually powered off. The only time I get anything from the phone is when I pull the battery and reinsert it.
bubba9004 said:
I have a at&t S4 that all of a sudden today stopped working. When I restart the phone by taking the battery out and putting back in, it gets stuck on the Samsung Galaxy S4 logo and then a black screen. I tried going to recovery mode(volume up + home + power button), and it shows recovery booting in blue for a sec then goes black. I tried for download mode the warning comes up but after pressing volume up it goes black. I really don't know what to do at this point.
Click to expand...
Click to collapse
When the phone battery are too low, the phone could behave like that too.
Do you know that battery is fully charged or has more than 60%?
If not charge the phone first.
Plug the charger. If you did not see any sign showing that you phone is charging, press and hold the power button for 10 sec and release it. You should see the phone charging image.
Let me know whether your phone has enough battery power left but showing the above mentioned problems.
sway8966 said:
When the phone battery are too low, the phone could behave like that too.
Do you know that battery is fully charged or has more than 60%?
If not charge the phone first.
Plug the charger. If you did not see any sign showing that you phone is charging, press and hold the power button for 10 sec and release it. You should see the phone charging image.
Let me know whether your phone has enough battery power left but showing the above mentioned problems.
Click to expand...
Click to collapse
Yes, the battery is fully charged. I have another S4 Active that I've swapped the batteries with, along with a spare official Samsung battery and charger. It doesn't matter which battery I use, the phone acts the same with any of the 3.
bubba9004 said:
Yes, the battery is fully charged. I have another S4 Active that I've swapped the batteries with, along with a spare official Samsung battery and charger. It doesn't matter which battery I use, the phone acts the same with any of the 3.
Click to expand...
Click to collapse
If you have enough battery power left but the phone was behaved like that, you might need to flash the firmware.
Are you in lollipop or kitkat? For the time being, the only firmware available for kit-kat and lollipop is NB1 firmware cooked by muniz_ri . You can get it from here.
You mentioned that you can go to download mode but the phone shut off when you press volume up to go to the download mode after the warning.
Try the 10 sec method. Go to the download mode (power+home+volume-down) but keep holding the power button for 10 sec even though you see the warning message appear. Then you press volume up to go the download mode. Try this way and let me know.
sway8966 said:
If you have enough battery power left but the phone was behaved like that, you might need to flash the firmware.
Are you in lollipop or kitkat? For the time being, the only firmware available for kit-kat and lollipop is NB1 firmware cooked by muniz_ri . You can get it from here.
You mentioned that you can go to download mode but the phone shut off when you press volume up to go to the download mode after the warning.
Try the 10 sec method. Go to the download mode (power+home+volume-down) but keep holding the power button for 10 sec even though you see the warning message appear. Then you press volume up to go the download mode. Try this way and let me know.
Click to expand...
Click to collapse
It was on Kitkat. I can press the volume up and get it to show the download android screen but it immediately shuts off. Holding the power button for 10 secs. and then the volume up didn't do anything. The phone shuts off after 1-2 secs. of doing anything.
bubba9004 said:
It was on Kitkat. I can press the volume up and get it to show the download android screen but it immediately shuts off. Holding the power button for 10 secs. and then the volume up didn't do anything. The phone shuts off after 1-2 secs. of doing anything.
Click to expand...
Click to collapse
That is strange. The same thing happened to me. But I avoided the phone shut down by 10 sec methods.
Just hold the power+home+volume down for 10 sec, even though the warning sign show up, and then let it go all of them. Plug the phone to the computer and then press the volume-down to go into download mode. It works for me. Not on the first try though.
Try doing that with batter charger plug in too.
sway8966 said:
That is strange. The same thing happened to me. But I avoided the phone shut down by 10 sec methods.
Just hold the power+home+volume down for 10 sec, even though the warning sign show up, and then let it go all of them. Plug the phone to the computer and then press the volume-down to go into download mode. It works for me. Not on the first try though.
Try doing that with batter charger plug in too.
Click to expand...
Click to collapse
Thanks for your help. I figured out whats wrong, its got a faulty power button. I took the phone apart, put it back together, and was able to get it to boot completely. The slightest touch of the power button causes it to reboot though, so I'm going to need to replace it.
bubba9004 said:
Thanks for your help. I figured out whats wrong, its got a faulty power button. I took the phone apart, put it back together, and was able to get it to boot completely. The slightest touch of the power button causes it to reboot though, so I'm going to need to replace it.
Click to expand...
Click to collapse
Glad you found the problem. I was trouble shooting for the software error.
Yes, power bottom could give you a problem too. I use screen off app so I do not have to use power button to turn off the screen.

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