Cracked screen for no reason - Galaxy S 4 Q&A, Help & Troubleshooting

hi,my gf have s4 that never dropped but in the morning she was shocked that the screen (i think its the glass) is cracked.
my question is what is the reason for that?what should i tell to warranty?(they dont gonna believe her).
the screen is totaly working.
they gonna change only the glass or the screen?thanks!
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masteril said:
hi,my gf have s4 that never dropped but in the morning she was shocked that the screen (i think its the glass) is cracked.
my question is what is the reason for that?what should i tell to warranty?(they dont gonna believe her).
the screen is totaly working.
they gonna change only the glass or the screen?thanks!
Sent from my LG-D802 using xda app-developers app
Click to expand...
Click to collapse
Only the glass if the phone is working normally. You can take a look the process HERE.

masteril said:
hi,my gf have s4 that never dropped but in the morning she was shocked that the screen (i think its the glass) is cracked.
my question is what is the reason for that?what should i tell to warranty?(they dont gonna believe her).
the screen is totaly working.
they gonna change only the glass or the screen?thanks!
Sent from my LG-D802 using xda app-developers app
Click to expand...
Click to collapse
It is hard make they believe that. But you should have a try.
The glass, screen and frame are glued together tightly. It is a hard task to replace one part only.
Although you send it to repair store, they only help you to replace the whole display assembly for avoiding risk.
If you want to repair by yourself, I don't suggest to replace the glass only.
Separating the glass from screen, you have to keep heat gun on 80 degree. It is a very hard task for a freshman to separate the glass from screen and keep the screen prefect. It needs the professional skill and tools.
You can try to replace the S4 screen with glass and frame by yourself. It is not a hard job and will save a lot of money. BTW you must get the correct version of screen with digitizer and frame replacement part for your S4.
You can get original spare part from witrigs.com which offers repair guide.

Related

broken screen glass

so.. my screen glass has been broked.
I bought the phone through the UK (im from Israel) and not through a carrier.
so im screwed.. you think a private store could fix my glass? i mean things are pretty bad.. the screen is STILL showing everything..
but the glass is broken badly.. even the capcitive button is broken and there is a crack that shows the led light of the front buttons...
do you think its fixable? I'm aware it will cost alot and I dont care that it wil..
the question is, is it fixable?
and if its.. wont they put a regular glass instead of gorilla glass? i will loss glass toughness huh..?
OHDUSER said:
so.. my screen glass has been broked.
I bought the phone through the UK (im from Israel) and not through a carrier.
so im screwed.. you think a private store could fix my glass? i mean things are pretty bad.. the screen is STILL showing everything..
but the glass is broken badly.. even the capcitive button is broken and there is a crack that shows the led light of the front buttons...
do you think its fixable? I'm aware it will cost alot and I dont care that it wil..
the question is, is it fixable?
and if its.. wont they put a regular glass instead of gorilla glass? i will loss glass toughness huh..?
Click to expand...
Click to collapse
Does the screen still responsive to touch in spite of the damage? If yes, probably you just need to fix a new glass. On eBay for an iphone it costs around £15-30 to fix it (service included). If it's not responsive to touch then you have to change another piece (digitizer) which is more expensive, around £75-150 for SGS2 (without the service).
Check on eBay for "i9100 screen lcd digitizer" or hit the link
http://shop.ebay.co.uk/i.html?_trkp...d+digitizer&_trksid=p3286.c0.m14&_sop=2&_sc=1
Of course, as you'll have to pay the service in Israel, you should know the average price for this in your region better than me.
It can definitely be repaired, so don't worry too much.
Good luck!
PS.: Don not worry too much about the gorilla glass either, as your gorilla glass wasn't so tough, was it? Anyway, it is possible that the replacement is a gorilla as well, who knows...
OHDUSER said:
so.. my screen glass has been broked.
I bought the phone through the UK (im from Israel) and not through a carrier.
so im screwed.. you think a private store could fix my glass? i mean things are pretty bad.. the screen is STILL showing everything..
but the glass is broken badly.. even the capcitive button is broken and there is a crack that shows the led light of the front buttons...
do you think its fixable? I'm aware it will cost alot and I dont care that it wil..
the question is, is it fixable?
and if its.. wont they put a regular glass instead of gorilla glass? i will loss glass toughness huh..?
Click to expand...
Click to collapse
It's really easy to replace the screen yourself. You have to change the whole glass and screen as they are bonded together.
I've got a used screen for sale, look at my sig below
Isnt gorrila glass supposed to be so tough ? i myself had a screen scratched frm one time putting the phone in my pocket with a key along with it !!
atype007 said:
Isnt gorrila glass supposed to be so tough ? i myself had a screen scratched frm one time putting the phone in my pocket with a key along with it !!
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Click to collapse
Tough, as in harder to crack/break. Not scratch proof ^^
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I could be wrong but isnt the glass on the SAMOLED consturction a part of a whole thing? I mean you can have the glass just replaced you need to get the entire screen, I see a lot of people posting spare screens on the other thread, quality is of question though if its a real SAMOLED Plus or just a Class A replacement.
yea the touch is working just fine..
just worried about the fact that there are cracks where i can see the light of the buttons coming out....
I hope it can be fixed... hopefully with gorilla glass...
any 1 got anymore tips?
Please let us know what route you take and the outcome. You know, just in case.
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I can't read Hebrew but I'm guessing since they sell phones in Israel they probably have an authorized repair center there. Take it to them and at least your warranty will remain intact.
http://www.samsung.com/il/consumer/...nes/smartphones/index.idx?pagetype=subtype_p2
BarryH_GEG said:
I can't read Hebrew but I'm guessing since they sell phones in Israel they probably have an authorized repair center there. Take it to them and at least your warranty will remain intact.
http://www.samsung.com/il/consumer/...nes/smartphones/index.idx?pagetype=subtype_p2
Click to expand...
Click to collapse
That's actually not a link to s2. In israel s2 promotion started but no actuall contracts or selling availaibe but it will be very soon and its more expensive there that many other countries so will be the repair in it.
atype007 said:
That's actually not a link to s2. In israel s2 promotion started but no actuall contracts or selling availaibe but it will be very soon and its more expensive there that many other countries so will be the repair in it.
Click to expand...
Click to collapse
I only posted that so OP could find a service center. They should be able to repair a SGS2 even if it's not sold there.
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its sold here.. by all 3 carriers..
expesnive..
yet they wont fix my sgs2..
i need a private stoe.. just hoping it will put new gorilla glass into it..
any other tips?
Hi, I am rfrom the UK, and I bought my galaxy s2 from a selleron amazon, so does it come with warranty because it is a UK modal and I'm in the UK, so say if my screen broke, would I be able to contact Samsung and ask them to repair it, obviously for a cost.
any 1 else? maybe some 1 who had it?
This is on topic but won't help you My unfortunate experience
http://forum.xda-developers.com/showpost.php?p=15683149&postcount=22
atype007 said:
Isnt gorrila glass supposed to be so tough ? i myself had a screen scratched frm one time putting the phone in my pocket with a key along with it !!
Click to expand...
Click to collapse
you probably sat down, or ran. causing your pants to squeeze the key and the phone against your leg. This exerts more force than you realize. I have the Black tie protection plan on my CAPTIVATE from best buy, I Cracked the screen in half against some stairs because of poor gps reception. one hand on the top one on the bottom of the phone, battery cover off, and PUSH!!!!!, however before it was in two, i took my house keys and tried to scratch the glass without any luck untill about 30lbs of force then light scratches started to appear. i have not put keys in my pocket with my cell phone since my Samsung B7610 Pro got F'ed badly even with a screen protector. keys+phone+pocket+sitting/running=scratches

cracked screen

Anyone ever replace the screen on the fassy? Had one small crack in the corner and just saw a second one going across most of the face. Love my phone but it will drive me nuts. Upgrade in March will probably take me away from the fascinate......sad.
You can get a replacment screen (glass part) for like $25.
And that sucks.
I sorry.
It has a tough glass screen. Very tough.
where did you drop it?
I've took apart a non working fassy.
Its really easy. If your brave. And have the tools to do so.
Sent from my SCH-I500 using XDA App
Don't have the tools unfortunately. Dropped it in the locker room at the gym.....hit my foot first too....very odd that it even cracked.
I have been using a cracked screen for a while now xD 3 months so far and its fine I just haven't had the time to get the repair kit
Sent from my SCH-I500 using xda premium
When I replaced my screen, I just followed the youtube videos explaining how to do it. I found them very helpful.
I was under the impression that the glass (digitizer) is fused to the LCD and cannot be replaced separately. If anyone has successfully replaced just the glass please reply in this thread because I too have been using my fascinate for a couple months with a cracked screen and would really like to replace the glass without replacing the LCD.

[Q] Glass on top of digitizer? Need a new one!

Hi guys my S4 was dropped and when I tried replacing the glass I found out the glass under that one is also broken, the touch worked perfectly everywhere on the screen but now I need the glass between the outer one and the digitizer. When I took it out it kind of looks tinted, sorry but that's the best description I can give. Anyone know where I can get a new one? (Im asking about the glass between the top outer one and the digitizer)
Normally you need to replace the whole digitizer and outer glass. Its one part and costs a lot to replace. I learned the hard way fixed the screen on my note twice and now I bought an s4 and never take it out of my otter defender case.
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l8erz said:
Normally you need to replace the whole digitizer and outer glass. Its one part and costs a lot to replace. I learned the hard way fixed the screen on my note twice and now I bought an s4 and never take it out of my otter defender case.
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Click to collapse
So I basically broke the digitizer along with the already broken screen and have to spend $250 for a whole new digitizer?
EDIT: I think you might be right because when I turn it on the screen doesn't work, theres a faint line of light in the left corner and the notification light (blue when turning the phone on) and the menu and back buttons work.
I cant stress how good my otter defender case is. It saved my phone so many times. They r a bit bulky and ugly but it beats fixing it too much$$$. Especially the s4 it is a weak phone.
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Replacing digitizer only

Hi. Some time ago, my Nexus 7 fell and the digitizer broke in two parts. Screen works fine, but touch does not respond well. Some people sell a digitizer (not display, digitizer only) and I want to buy one, but I don't know how to replace it.
Any suggests?
Thank you.
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MlucianoEze said:
Hi. Some time ago, my Nexus 7 fell and the digitizer broke in two parts. Screen works fine, but touch does not respond well. Some people sell a digitizer (not display, digitizer only) and I want to buy one, but I don't know how to replace it.
Any suggests?
Thank you.
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
Go HERE for the parade of horrors.
graphdarnell said:
Go HERE for the parade of horrors.
Click to expand...
Click to collapse
Thank you! But I still don't know how to replace the digitizer...
You're probably going to have to replace the screen and the digitizer. Usually, the digitizer is "fused" to the screen. At least, that's how it's been with phones in the past as well as iPods, etc. Not sure about the Nexus 7, but I'm going to assume it's the same.So, you usually have to replace both because that's how they come.
Might want to research it more before ordering just the digitizer.
iBolski said:
You're probably going to have to replace the screen and the digitizer. Usually, the digitizer is "fused" to the screen. At least, that's how it's been with phones in the past as well as iPods, etc. Not sure about the Nexus 7, but I'm going to assume it's the same.So, you usually have to replace both because that's how they come.
Might want to research it more before ordering just the digitizer.
Click to expand...
Click to collapse
Thanks for the info, but...
You are saying that digitizer will not work, or they will be not "fused" but will work?
MlucianoEze said:
Thanks for the info, but...
You are saying that digitizer will not work, or they will be not "fused" but will work?
Click to expand...
Click to collapse
You want to buy where the screen and digitizer are already together (fused).
The fusing process is something that happens in a factory and if not done properly, will result in your screen not working via touch at all. Basically, your best bet is to just get glass and digitizer together where they are already fused. There are also some chemicals involved from what I remember and it's just not possible to do at home.
iBolski said:
You want to buy where the screen and digitizer are already together (fused).
The fusing process is something that happens in a factory and if not done properly, will result in your screen not working via touch at all. Basically, your best bet is to just get glass and digitizer together where they are already fused. There are also some chemicals involved from what I remember and it's just not possible to do at home.
Click to expand...
Click to collapse
Okay. Thank you... Let's earn some money! Hehehe (It's so expensive...)
It is possible to replace the digitaliser you need to heat the screen and draw a piece of fine wire between the screen and the digitaliser the pros use a heat plate and gold wire but you can do it with a violin e string and a hot air gun the glue is very sticky and hard to remove
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Captain Sweatpants said:
It is possible to replace the digitaliser you need to heat the screen and draw a piece of fine wire between the screen and the digitaliser the pros use a heat plate and gold wire but you can do it with a violin e string and a hot air gun the glue is very sticky and hard to remove
Sent from my C5303 using xda app-developers app
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Click to collapse
Hence, this is why I say just buy the screen with the digitizer attached already so you don't have to go through all this. I know I wouldn't want to!
iBolski said:
Hence, this is why I say just buy the screen with the digitizer attached already so you don't have to go through all this. I know I wouldn't want to!
Click to expand...
Click to collapse
All I'm saying is its possible not that its a good idea imagine trying to restick the new digitaliser with no air bubbles it would be like the screen protector from hell
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Captain Sweatpants said:
All I'm saying is its possible not that its a good idea imagine trying to restick the new digitaliser with no air bubbles it would be like the screen protector from hell
Sent from my C5303 using xda app-developers app
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Click to collapse
No, I understand. It's possible, but for me, it's something I wouldn't want to tackle. I'd probably end up breaking something else.
When I had to replace the screen on my daughter's 2nd gen iPod, it was NOT fun. The digitizer was bad, so just replacing both was an exercise in frustration. I'd hate to imagine what I would have had to go through if I had to try and fuse the digitizer back to the original screen.

[Q] weird lines on screen

This is a chinese s4 phone, after dropping it glass broke and screen displayed these lines as shown in pictures. What i want to ask is should i change the glass only or does it need a new digitizer? touch screen responds well, no problem there. just these lines. anyone have any clue if this can be fixed without changing the digitizer?
Change both digitizer and display
ren8699 said:
This is a chinese s4 phone, after dropping it glass broke and screen displayed these lines as shown in pictures. What i want to ask is should i change the glass only or does it need a new digitizer? touch screen responds well, no problem there. just these lines. anyone have any clue if this can be fixed without changing the digitizer?
Click to expand...
Click to collapse
It's clearly that both are broken - and the digitizer is glued to the display, so you must change them both.
R1V4L said:
It's clearly that both are broken - and the digitizer is glued to the display, so you must change them both.
Click to expand...
Click to collapse
Thanks for your fast reply So do you know maybe if i can find a cheap chinese digitizer? not worth buying the original one which probably is not compatible, correct?
Look on aliexpress.com they have cheap digitisers and glass
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ren8699 said:
This is a chinese s4 phone, after dropping it glass broke and screen displayed these lines as shown in pictures. What i want to ask is should i change the glass only or does it need a new digitizer? touch screen responds well, no problem there. just these lines. anyone have any clue if this can be fixed without changing the digitizer?
Click to expand...
Click to collapse
Since this is fake Chinese S4 it's a real miracle to find part which is for your phone and one that works. LCD and Digitizer (glass) are not laminated in your case, so replacing them should be easy.
Obagleyfreer said:
Look on aliexpress.com they have cheap digitisers and glass
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Click to expand...
Click to collapse
Don't think there would be a screen from a chinese knock off, and furthermore most of those parts aren't even genuine Samsung parts.
so not worth repairing a fake phone assuming you even can. buy something half decent at a 2nd hand store. hope you looked for malware on that phone before you started using it...
The glass might be glued to the digitizer, but it can also be unglued.
Take a blow dryer, set it on hot air and blow dry the phone. The glue will heat up and become liquid again. Use a guitar pick and try to pry the glass from the screen and slowly pull it off.
I've seen this being done once (on an original S4), so yeah, I'm sure it is possible.
After the glass is off you should see if it still has those lines or not.

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