Related
Hi, Just wonder if you still have the screen problem (register the wrong place when click) after the upgrade.
No. You should check out the humongous thread on google support forums. Googe have now abandned even giving updates on this serious problem.
http://www.google.com/support/forum...8e&hl=en&fid=04134c63c784258e00047fdfe09ae547
p.s. no fix in ere36b either (as im running that now and still experience this problem at random)
I don't understand this issue, I just don't see it on mine at all, no matter what ROM I install ... there has to be something more to this than a simple fault across all handsets ... either select faulty ones or some other factor. Mine just works 100% as expected at all times.
That said I have had no 3G issues either, no matter what radio version I use. Perhaps I am lucky ?
I think its because people are touching the edge of the screen while pressing with the other causing it to register incorrectly
duncan888 said:
I think its because people are touching the edge of the screen while pressing with the other causing it to register incorrectly
Click to expand...
Click to collapse
That is not it, there are plenty of videos that show the touchsreen misfiring while just laying on the table. Also, the way I hold my phone I am never touching the glass surface other than with the one finger doing the touching.
With regards to some people not seeing it, this issue is very random. I can go for days without noticing it and then out of the blue it would come back, most annoying when it happens while typing something.
There is another somewhat related issue with the sensor on the n1. If you download an app called multi touch paint and try to draw two parallel lines simultaneously from say top left corner down to bottom right you will see that the lines are not straight at all and full of zigzags. Only way that this sensor recognizes multiple lines properly is if you draw perfectly vertical or horizontal lines.
There is also a discussion on developer groups where game developers are pointing out this very problem of multi toch totally being screwed up where it switches axis causing your touch to register in completely the wrong place. From the comments of the android engineer it makes it seem that the sensor hardware is just like that, cheap and low quality.
Link to discussion: http://groups.google.com/group/andr...read/thread/d0aa3eea8fd9a2b8/9a8ea81133866460
duncan888 said:
I think its because people are touching the edge of the screen while pressing with the other causing it to register incorrectly
Click to expand...
Click to collapse
trust me its not.
i have had this twice and has nothing to do with that.
i dont see it as a huge problem but a lot of people are getting this on a daily basis..
vas41 said:
That is not it, there are plenty of videos that show the touchsreen misfiring while just laying on the table. Also, the way I hold my phone I am never touching the glass surface other than with the one finger doing the touching.
With regards to some people not seeing it, this issue is very random. I can go for days without noticing it and then out of the blue it would come back, most anyin when it happens while typing something.
There is another somewhat related issue with the sensor on the n1. If you download an app called multi touch paint and try to draw to lines simultaneously from say top left corner down to bottom right you will see that the lines are not straight at all and full of zigzags. Onlyway that this sensor recognizes multiple lines properly is if you draw perfectly vertical or horizontal lines.
There is also a discussion on developer groups where game developers are pointing out this very problem of multi toch totally being screwed up where it switches axis causing your touch to register in completely the wrong place. Fromn the comments of the android engineer it makes it seem that the sensor hardware is just like that, cheap and low quality.
Link to discussion: http://groups.google.com/group/andr...read/thread/d0aa3eea8fd9a2b8/9a8ea81133866460
Click to expand...
Click to collapse
I know, I have seen all these videos and attempted to re-create many times to test I have never seen this issue once.
Don't get me wrong I can understand it being a mare of you are having it, but I just dont ever see it.
after trolling the Google thread, it seems to me there are several scenarios everyone is lumping into "screen issues" and it's going to be hard to pin it down to one source
Mine happens (touch registers on the wrong part of the screen) when I am using certain apps (Ringdroid, Browser mostly) - a couple of things clears it up ; press the sleep button, kill all tasks if you have an app for it, or change to landscape mode. For other people it's the soft keys and/or much worse. Since mine clears up with a specific action, I tend to think it is software related.
With mine it used randomly to happen but only in the Launcher (never again since 36B). I couldn't point anywhere but if I selected any app with the trackball and opend ist everything worked fine again, also the keyboard on the launcher worked well. For me it seems that it has something to do with the launcher.
We have seen multiple videos of the screen grounding issue and there are many that say theirs does not have this problem. I have two evo's and they both have this issue. I would request those who are not haveing this issue to please post a video of their phone's touch screen working while not grounded. It is not that I think anyone is lying, I just wonder if maybe the issue is not being tested correctly. I just want to see someone's that does not have this issue so I can be confident that if I return mine I have a chance of receiving one with out this problem. So please anyone that does not havethis issue show video of the phone on a pillow or bed or multiple ungrounded surfaces with the phone not plugged in to anything and demonstrate the drawing app and also the pull down notification so I can see one that works. Thanks in advance!
It's not consistent, I hadn't noticed it until after I found out...I noticed a screen tap wasn't registered when I clearly pressed.
If you look at the demo images, it shows it does work, but doesn't always work...it's not consistent like it should be.
Yes I know that it is inconsistant... that is the issue. What I am asking for is to see someone's that consistently works while not grounded. I want to see if there is even one evo out there that has a touch screen that works as it should while not grounded. I believe that possibly those that say they dont have this screen issue may not understand what we are saying or are testing it differently.
mines having the issue hold it in my hand its fine lay it on the desk it messes up
I had never noticed this until I did as you suggested and use it on my pillow and sure enough I have the same issue. Not sure if it matters or not to me yet since I only notice it during this testing and not with every day use. Guess I will have to think about it!
Just tried this out on a pillow and for me it is just the top 1/3 of the screen that goes unresponsive. Tried it with the marketplace and i could scroll just fine through the list of apps at the bottom but from the Apps, Games, Downloads Tabs up, the screen is unresponsive.
irock1985 said:
Just tried this out on a pillow and for me it is just the top 1/3 of the screen that goes unresponsive. Tried it with the marketplace and i could scroll just fine through the list of apps at the bottom but from the Apps, Games, Downloads Tabs up, the screen is unresponsive.
Click to expand...
Click to collapse
I returned my first Evo because the screen in the portrait notification bar area was dead to touch.
My new unit has no issues whether lying flat on a desk or on a bed or pillow.
Mine is going back to Sprint a new one issued, just waiting for them to get the new batch in.
I called them yesterday about it and let them know it is being returned for a new one.
masbirdies said:
I returned my first Evo because the screen in the portrait notification bar area was dead to touch.
My new unit has no issues whether lying flat on a desk or on a bed or pillow.
Click to expand...
Click to collapse
can you let us know what hardware version you have...
masbirdies said:
I returned my first Evo because the screen in the portrait notification bar area was dead to touch.
My new unit has no issues whether lying flat on a desk or on a bed or pillow.
Click to expand...
Click to collapse
Do you have a video of this?
Up until just now I thought mine was perfectly fine but I just tried setting it on a pillow and doing it and lo and behold, it's a little glitchy at the top 3rd of the screen. It's perfectly fine laying flat on a disk or stack of papers though.
This doesn't seem like such an issue to me though. Not as much as the 30fps issue. When am I ever going to be lying my phone on a pillow using it? I always hold it in my hand anyway.
If the original poster wants to keep a tally: I have the problem and have the 1st hardware revision. I also confirm grounding the screen itself did no fix the issue (since I have the invisible shield). However, the problem was immediately resolved when I grounded the battery/phone negative terminal by running a wire from it to my bare finger. Touching the screen with my other hand/finger showed the issue had disappeared.
I posted a video on YouTube, but xda won't let me post links since I am unverified.
So I am coming to the conclusion that this grounding issue effects all evo's, seeing that not one person can produce a video of it working otherwise.
My evo works fine no matter what its on. I post a video later today.
Sent from my PC36100 using Tapatalk
Works
Mine works. I haven't seen an issue on any surface or lack of surface. The four other's I know who have the phone haven't had this issue either.
Mine works too, no grounding issues here. Why no video? Just don't feel the need to prove anything to you.
My EVO doesn't have this problem at all. I put it on a stryofoam plate and it was slightly less responsive, but still worked on all parts of the screen.
Mine doesn't have the screen grounding issues, but my colleague's does. I used the phones side by side and I see how the top 1/3 of his screen doesn't respond when laying flat. Mine works perfectly. Unfortunately I have bad light leakage above the buttons where his doesn't.
Nathan
No video necessary. Just do what I outlay in my post:
http://forum.xda-developers.com/showpost.php?p=6821306&postcount=102
Takes only a few minutes and you can see immediately and with real accuracy whether or not your phone is working properly.
Jye75 said:
Mine works too, no grounding issues here. Why no video? Just don't feel the need to prove anything to you.
Click to expand...
Click to collapse
I am asking for video simply to see if there are any phones out their that do not have this issue. If u don't want to help a fellow evo enthusiast out fine, but seeing how I have not seen a single video of the phone on an ungrounded surface which does not suffer from this issue j doubt you are testing yours the same way if it is not giving you the same result. That
Is why a video would be helpful. Because if yours indeed does not suffer from the problem then that means that there is chance that if I returned mine that I could get a working model. So if you want to help fellow forum members out... post a video.
Does anybody in here ever USE the kickstand?
Recently (starting hours ago) When i try to text and use the physical keyboard it jumps around. It may scroll up the message or go over to send or things like that. I have taken my screen protector off (great, now i buy another one) and wiped it all down but it still does it.
I also reset it a few times.
Anyone else experiencing this?
I am getting the same thing. I think something is conducting on the capacitive screen as when I set the phone down or don't touch it at all, this never happens.
So should i exchange it?
I don't know. Like I said mine seems to do the same thing. I am not sure if it requires exchanging or if my fingers are brushing the side in a way they shouldn't. I'm open for suggestions myself
Hmm no mine just jumps up the text page like it scrolls the chat message up even if nothing is touching the screen.
Same thing here. Used to happen with my old myTouch but it was after a couple months of use. Uncool for it to happen on the G2 just after the 14 days have passed.
It is probably the capacitive pad thats not working right. Its probably detecting heat and scrolling on its own.
Yes get a replacement.
It's the touchpad. Move to a room with different lighting and try again.
I second the touchpad. It messes me up in the terminal by sending special characters.
SuperDave81 said:
It's the touchpad. Move to a room with different lighting and try again.
Click to expand...
Click to collapse
I did notice it was the light now. Still does it sometimes tho.
Thanks. What do you guys mean by captive ? Heat ?
Mine does this randomly too, and I've also concluded it's the trackpad. One time I went to my home screen while it was doing it and I could watch the selection scrolling from left to right.
Haven't figured out how to fix it, usually if I lock then unlock the phone it works fine.
Mine just started doing this today. I was sitting under the A/C and i noticed whenever i would try to swype during SMS text messaging, it would highlight "Send" in orange or it would highlight and scroll up the text thread. After I moved away from the A/C, it stopped doing this. my trackpad has been fine and I have never had any issues prior to this or even after moving away from the A/C vent.
This trackpad works on heat I would guess or like others have said, possibly electrical ground current which is probably by a grid I would imagine.
Thats kinda bad for you guys. I havent had this problem at all but seems like a trackpad problem. This happen to me on my g1 onces and that was a dirty trackball
Sent from my T-Mobile G2 using XDA App
Anyone else having a weird, intermittent issue with the touch screen seemingly not working right
IE: I try to scroll and instead it makes a tap where my finger lands. Unlocking the screen doesn't work 50% of the time because the lockscreen will just lag out and I have to sleep/re-wake the device
This happens on stock and after i rooted to tiamats rom
XFreeRollerX said:
Anyone else having a weird, intermittent issue with the touch screen seemingly not working right
IE: I try to scroll and instead it makes a tap where my finger lands. Unlocking the screen doesn't work 50% of the time because the lockscreen will just lag out and I have to sleep/re-wake the device
This happens on stock and after i rooted to tiamats rom
Click to expand...
Click to collapse
I haven't experienced or heard of this before, at least as you're explaining it.
Is this accompanied by screen dimming? Did this start after the update to HC3.2?
okantomi said:
I haven't experienced or heard of this before, at least as you're explaining it.
Is this accompanied by screen dimming? Did this start after the update to HC3.2?
Click to expand...
Click to collapse
I use auto brightness, but I do not notice it changing during this happening
I got my XOOM with 3.2 on it
Your device may not be grounded. It's a common problem with touch screen devices. Does this happen when you're holding the device in your hands?
zehkaiser said:
Your device may not be grounded. It's a common problem with touch screen devices. Does this happen when you're holding the device in your hands?
Click to expand...
Click to collapse
I really don't know, let me do some testing and see what circumstances it is replicated under.
How would grounding be determined? Its not charging...
I do have it in a silicon/rubber case. Would that be a problem?
Just for the sake of satisfying my curiosity - if you are experiencing this issue while your Xoom is docked - try placing your fingers on the back of your Xoom and typing with your thumbs.
I am trying to resolve a similar issue that I only encounter while my Xoom is docked at one place in the world - my work. Nowhere else does it do this.
I have installed a power conditioner, with no effect. It happens whenever the power is plugged into the dock. If I use an external power supply it goes away (batteries). I did switch off the florescent lighting and it is better, so it may be EM related. especially since it is a *capacitive* screen.
I have also read of people with other capacitive touch screen devices have the same issue when it is not held in their hands.
Let me know either way.
Thanks,
Frans
XFreeRollerX said:
Anyone else having a weird, intermittent issue with the touch screen seemingly not working right
IE: I try to scroll and instead it makes a tap where my finger lands. Unlocking the screen doesn't work 50% of the time because the lockscreen will just lag out and I have to sleep/re-wake the device
This happens on stock and after i rooted to tiamats rom
Click to expand...
Click to collapse
I have seen issue on gtab where some roms/kernel where having issue with screen calibration, there was a calibration files that could be created in the root with the name calibration.ini and upon reboot it was fixed, I do not know if this is valid for a xoom tho...
with a few rom I had NO issue whatsoever and never reused the calibration...
fransdw said:
Just for the sake of satisfying my curiosity - if you are experiencing this issue while your Xoom is docked - try placing your fingers on the back of your Xoom and typing with your thumbs.
I am trying to resolve a similar issue that I only encounter while my Xoom is docked at one place in the world - my work. Nowhere else does it do this.
I have installed a power conditioner, with no effect. It happens whenever the power is plugged into the dock. If I use an external power supply it goes away (batteries). I did switch off the florescent lighting and it is better, so it may be EM related. especially since it is a *capacitive* screen.
I have also read of people with other capacitive touch screen devices have the same issue when it is not held in their hands.
Let me know either way.
Thanks,
Frans
Click to expand...
Click to collapse
Well you bring an interesting point. The device was in my hands but I was not actually touching it... It had a rubber sleeve on it.
I since got the Motorola hard case which has some areas exposed and I also disabled the lock screen, and I have not been able to replicate the problem at all.
The device was docked at one point, charging, and the problem showed up aagin (recalling from memory). The fix was to power off the screen and re-wake the device. This did involve touching it, so...maybe its an electrical thing?
P00r said:
I have seen issue on gtab where some roms/kernel where having issue with screen calibration, there was a calibration files that could be created in the root with the name calibration.ini and upon reboot it was fixed, I do not know if this is valid for a xoom tho...
with a few rom I had NO issue whatsoever and never reused the calibration...
Click to expand...
Click to collapse
I had this problem with the stock 3.2 ROM. I haven't done any calibration, and don't think I need to: it works perfectly majority of the time.
I'll reenable the lockscreen and try to replicate it again.
Okay I think I'm onto the problem
I opened the case just now, still lock screen disabled, pressed just the power button and the touchscreen was acting up again.. couldn't slide to scroll, but could tap/point only
I then put my thumb on the side, as if naturally holding it without a case, and it started working normally again without any kind of power cycle.
Thoughts?
Have you dropped or jarred your Xoom a lot? Look for threads I started in this forum, I have one that explains this issue and includes a fix. My Xoom is still working flawlessly. I'd link it but pre-calculus is about to start.
Elysian893 said:
Have you dropped or jarred your Xoom a lot? Look for threads I started in this forum, I have one that explains this issue and includes a fix. My Xoom is still working flawlessly. I'd link it but pre-calculus is about to start.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1068499
I bought the XOOM second hand from someone who claimed they hardly used it. Right now sitting infront of me, the bottom right, on the back edge, there is a small pressured crease as if it was dropped (looks like the corner of my phone when i dropped it on tile).
I personally have not dropepd it, but I throw this thing onto my bed all the time, it fell out of the dock onto my hard desk once, so yeah its been knocked around.
Will doing that mod void the warranty?
I found no warranty stickers or screws when I disassembled it. The back cover is made to slide down so that Moto can do the 4G upgrade, so I doubt they want to be fooling with that type of thing anyways. I can't say for certain that sticking a piece of foam in the back of your Xoom won't void the warranty, but I can say that it fixes the issue(which also could be covered by warranty if you can get someone to believe you've got the issue, I however could not, so I had to take it upon myself).
Alright
I just ran into the problem again playing a game.. seemed like the right half of my screen just stopped working intermittently. Kept playing and it returned to normal.
I may pop it open and try the foam thing. I'm pretty good with disassembling laptops.. I can't see this being much harder.
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
EDIT: Never mind, that was a coincidence. The issue is DEFINITELY that the phone thinks it has a smart cover on it, but it has nothing to do with my own case.
gilros said:
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
Click to expand...
Click to collapse
I've had much the same problem. While the S-Pen was able to make selections that the touchscreen wouldn't, other S-Pen functions such as Air Command and being able to start an Action Memo wouldn't work. Waiting for an extended period of time (like 24 hours) and all of a sudden it started working again. However, while I was waiting, rebooting - even performing a factory reset - didn't' fix it! I just now rebooted it and it's not working again, and it's not in a case.
Where do you find the option to enable and disable Smart Cover? On the Note 2, it was (apparently) under Security / Device Administrators, but I don't find it there. The only option I could find was in Accessories / S View Cover / Automatic Unlock but changing this setting (including rebooting between settings) hasn't solved it.
hiroller173 said:
I've had much the same problem. While the S-Pen was able to make selections that the touchscreen wouldn't, other S-Pen functions such as Air Command and being able to start an Action Memo wouldn't work. Waiting for an extended period of time (like 24 hours) and all of a sudden it started working again. However, while I was waiting, rebooting - even performing a factory reset - didn't' fix it! I just now rebooted it and it's not working again, and it's not in a case.
Where do you find the option to enable and disable Smart Cover? On the Note 2, it was (apparently) under Security / Device Administrators, but I don't find it there. The only option I could find was in Accessories / S View Cover / Automatic Unlock but changing this setting (including rebooting between settings) hasn't solved it.
Click to expand...
Click to collapse
Sadly, it was just coincidence that it randomly stopped happening when I enabled and disabled the auto-unlock feature with Smart Cover. My phone started doing it again and I've been unable to repair it. I went to Verizon and they wiped my phone before telling me I'll just have to get it replaced with a refurbished one. Very frustrated. Shame there aren't any AOSP based ROMs yet (like CyanogenMod)-- they'd probably fix it since the cover thing wouldn't be a feature.
Bump.
Anyone know of the APK which would handle S View Cover behavior? If we were to disable that I imagine the problem would go away. I'm still not totally sure of the origin of the issue, but it seems to come from a combination of hardware and software problems. The hardware sensor thinks I have the case on, so the software changes things around. When I call people, I get the S View Cover style call screen. If I change the toggle in accessory settings to automatically unlock the phone when opening the cover, hitting the lock button automatically unlocks the phone as though I had no lockscreen. However, when this is disabled, the lock screen is NOT in the S View Cover form-- it looks stock. This confuses me.
Any ideas from anyone else getting the issue?
Same experience
Just to add my experience as I go. This afternoon I received an error that my SMS data could not be downloaded. Upon sliding down the notifications I was unable to control much. I ripped the majority of my hair out over this.... My pen works flawlessly everywhere though. I eventually discovered it works fine on the bottom half as you described. I have to run to some appointments, but I'll touch back after I try a few things.
gilros said:
Bump.
Anyone know of the APK which would handle S View Cover behavior? If we were to disable that I imagine the problem would go away. I'm still not totally sure of the origin of the issue, but it seems to come from a combination of hardware and software problems. The hardware sensor thinks I have the case on, so the software changes things around. When I call people, I get the S View Cover style call screen. If I change the toggle in accessory settings to automatically unlock the phone when opening the cover, hitting the lock button automatically unlocks the phone as though I had no lockscreen. However, when this is disabled, the lock screen is NOT in the S View Cover form-- it looks stock. This confuses me.
Any ideas from anyone else getting the issue?
Click to expand...
Click to collapse
gilros said:
Any ideas from anyone else getting the issue?
Click to expand...
Click to collapse
Maybe it was caused by the battery insertion or backplate replacement. Perhaps too much pressure or an uneven pressure damaged the circuitry, which is now loose and causing the intermittent error.
Or perhaps it was a static discharge from the battery.
Both cases seem to me to be warrenty items.
SGH-I717/SM-N900V/XDA Premium
Uh oh... I'm rooted and on Verizon. There isn't a way to unroot yet is there?
Frank Westlake said:
Maybe it was caused by the battery insertion or backplate replacement. Perhaps too much pressure or an uneven pressure damaged the circuitry, which is now loose and causing the intermittent error.
Or perhaps it was a static discharge from the battery.
Both cases seem to me to be warrenty items.
SGH-I717/SM-N900V/XDA Premium
Click to expand...
Click to collapse
thematt917 said:
Uh oh... I'm rooted and on Verizon. There isn't a way to unroot yet is there?
Click to expand...
Click to collapse
I thought the only thing necessary to unroot is to flash the stock ROM. The download is linked from the de la Vega post.
SGH-I717/SM-N900V/XDA Premium
I realized had about 3 days left on my Best Buy (elite+) 45 day return. Swapped for a brand new one :good: with no issues!
Frank Westlake said:
I thought the only thing necessary to unroot is to flash the stock ROM. The download is linked from the de la Vega post.
SGH-I717/SM-N900V/XDA Premium
Click to expand...
Click to collapse
gilros said:
I had an exam and removed the battery for my phone for the duration. When I put it back in, the bottom half of my screen stopped responding to touch. The screen itself is unharmed and uncracked. The S Pen still works flawlessly. However, the bottom half of the screen ("above" about 890 pixels on the Y axis) simply does not respond to normal touch. In addition, the volume buttons no longer change my notification volume. They still work for music volume, just not touch volume. When I long-press the power button, the power menu sits at the very top of the screen and has black covering the whole bottom of the screen for some reason. When I receive calls, the buttons are right at the top. Because of this, this seems to be some sort of software issue, but I have no idea what would cause it. Has anyone with more experience with Samsung devices seen this before? Multiple restarts and battery pulls have done nothing.
EDIT: In case anyone else encounters this, it had something to do with my case. I think my phone thought it was a smart cover for some reason. I enabled and disabled smart cover and then removed and replaced the case. It's working fine now.
EDIT: Never mind, that was a coincidence. The issue is DEFINITELY that the phone thinks it has a smart cover on it, but it has nothing to do with my own case.
Click to expand...
Click to collapse
I have the same issue. I ve been trying to understand why this happened but no luck. I tried everything from updating to reseting. I first noticed it when i took the battery out as well. but the problem kinda fixed it self so i thought the phone has a spaz or something. but when i removed the battery again it happened again.
I took it to the people i bought it from and all they can say is cause there were a couple of scratches on the side of the case that it may not fall under warranty...
i was pretty angry cause its only two months old and the warranty is for a year. and the problem started happening while i was overseas so its been like that for almost a month. hopefully the sales guy is just talk cause its not up to him its just his "opinion" as he put it.
Did they explain to you why this happened? or if this is a common issue?
Hope your new phone is ok
I have this problem intermittently also. Exactly as described above.
Sent from my SM-N900V using Tapatalk
any updates on this? im having the same problem now with my tmobile version. it fell facedown and the extended battery i had it in fell out. im going to try putting an aosp rom on it when i get home from work.
Timely post! I gave up. Verizon sending me a warranty replacement to arrive today.
Sent from my SM-N900V using Tapatalk
I have the solution!
Please. Let me know it worked for you, so people that doesn´t like to post and only read can solve this problem.
The Problem:
The half bottom screen is not working. Including the back button, the option button and the home buttom. they only work if you use the S Pen. Except for the home button. The volumes button do not work either. So the Solution is this..
take off the battery while the phone is on. YES, do not turn off the telephone and the take off the battery. Just take off the battery while the phone is on. It should work. I hope this is the solution.
One more thing. Do not allow your phone to dried up the battery completly so this wont happen again. It is better to turn it off before it dries up.!
Please let me know if it worked for you! I will let you know if this problems start again and if was only an coincidence.Hopes it not!
This tough me a good lesson! never buy a Phone from not trusted retailer, it is better to pay the full price a good store. The people that sold me the phone has a crappy warrraty like if the screen it cellphone is complete off they wont allow me to use the warranty and my phone had faulty battery conecction so it was off. then I paid 100 dollars to be repaired then this problem.
Ok, guys please let us know if it worked so people start saving their phone
Just happened to mine as well
Hard reset didn't work, on the phone with support trying to request a replacement now.
Finally Solved!
Hi
I had same problem
I did everything u said like:
mega wipe and changing rom
custom roms
taking out battery when it's on ( I Did this but I don't know It had any effects on my phone or not!)
taking out external card
But I still Had the Problem
Solution:
But I had a flip cover and I separated that from phone and thanks God,surprisingly It's Fixed and it works like a charm!!! after that I used my original cover and there is no problem till now.
Good Luck
Had the same problem of touch not working.
I tried everything as suggested by the members but my Note 3 is still not working right.Touch not responding all of a sudden in the bottom part of screen after i removed the battery for sim change. Please suggest something.
luas_13 said:
I tried everything as suggested by the members but my Note 3 is still not working right.Touch not responding all of a sudden in the bottom part of screen after i removed the battery for sim change. Please suggest something.
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I haven't gone back to refresh my memory but it seems to me that all these occurrances were caused by removing the back cover. Try removing it and the battery and firmly press on every spot with your thumb. First place the device face down on table padded with a single layer of a blanket. Remove the SIM and SD card and firmly reinsert. Press the back cover on and try it, then return it for warranty if it is still bad.
Frank
I also was faced with this issue today at the start of my morning BUT I FOUND A SOLUTION
I have a Sprint Galaxy Note 3 N900P Stock ROM/ no root, no mods/custom kernels/boots etc...
My device side effects were
The bottom half of my screen was not responding to my fingers,
When you press the Power Button, The options appeared on the top section of the screen instead of being the center
When I press the volume up/down keys, The volume would raise and lower, But the screen that pops up and shows you the volume had increased or decreased didnt show up
Only way to use device was with S Pen
Basically all the issues everyone listed, I had them.
Now my solution; if the issue is a hardware issue.
After dissembling my phone to see what each hardware part of the phone controls, I've come to the conclusion that there was an issue with my USB Dock Connector section of the phone. I uploaded a image pointing which connector controls it. I tried to just wipe and clean it up a bit because mines had some residue on the underneath of it. Then I plugged it back in and it started back to work %100. After I tried restarting it a few times and shaking the device up, it still works; Although I am still going to order a replacement USB Charging Port with flex cable just in case.
fixed.
This is the definitely the hardware problem.
most likely happen if u ever dropped ur phone to the ground ----------- and reboot ur phone some what later time. (can be days or months).
Temp Solution to this problem is...
face down your phone to the flat floor or a table, gently hit the back, strong enough to shock the devide, but not that strong to crack your screen.
one other simple way is to drop your phone to the floor, screen is facing down, from about 30 cm high from the floor.
"simply, hit your device like you used to fix your ur old TV. "
that is just a temp. GL.