MMS not working - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Got a mms problem. Will not send pics or video. Phone is an AT&T 1337 s4 at MK2 on 4.3. Apn settings are confirmed correct as my mom has an identical phone and used to compare against. Searched and tried several possible solutions with no luck. Any ideas short of a factory reset?

Fixed.
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LWH.31752 said:
Fixed.
What did you do to fix this I have same issue?
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Click to collapse

Can you tell us what you did to fix this? Same issue, AT&T said "it's on their end"
LWH.31752 said:
Got a mms problem. Will not send pics or video. Phone is an AT&T 1337 s4 at MK2 on 4.3. Apn settings are confirmed correct as my mom has an identical phone and used to compare against. Searched and tried several possible solutions with no luck. Any ideas short of a factory reset?
Click to expand...
Click to collapse
Can you tell us what your fix was?
I am having the same issue. It is not consistent, for me. Yesterday, my daughter sent a pic. I replied, she sent another. It didn't come through. Her husband sent me two pics, one the night before and one around the time she sent the second. Neither of his came through. This happens to one of my other daughters, who has the HTC One. She can't get pics ever from the other daughter. The other daughter and son-in-law have Verizon, one Moto, one LG.
I decided to contact AT&T, and because I pay the extra, they remote connected to my phone, reset the APN, double checked other settings, and they sent through a few pics. I told her I never have problems with other family members on AT&T. She told me to ask my daughter to resend. She did and it came through .
I hung up, happy. An hour later, my son-in-law sent another picture. It failed.
I called AT&T again. The rep told me the issue is not with AT&T or my phone, the issue was with their phones.
And thus we have the3 classic "finger pointing" quagmire, where the consumer is stuck in the middle of two competing companies who want to blame the other for failure that we do not have the ability to trace, i.e., we can't see all the steps in between on their networks/equipment.
So what do we do?

If I remember correctly my problem was with running an app called freedom. Left it open and rebooted the phone and forgot about it. I've since learned to stop the app before closing it.
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Related

Can't send texts.

So yesterday I got my third Atrix. This one won't send texts. Any ideas for what the problem could be? I tried it when I had 4 bars and the phone I was texting was a foot away. I tried Handcent and the stock app, both didn't work.
Oh let me clarify. They "send" on my phone, but the receiver doesn't actually receive the text.
Tennis11 said:
So yesterday I got my third Atrix. This one won't send texts. Any ideas for what the problem could be? I tried it when I had 4 bars and the phone I was texting was a foot away. I tried Handcent and the stock app, both didn't work.
Oh let me clarify. They "send" on my phone, but the receiver doesn't actually receive the text.
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Click to collapse
Can someone help? This is kind of a major issue and I don't really feel like dealing with AT&T now.
Sounds like it is an account issue. What's att say?
Sent from my MB860 using XDA App
I'm sure you can understand, I really just don't want to talk with them now. But I guess I'll have to.
I've had the Atrix for 3 days now, and this is my third one. Each time there was a hardware issue, and the reps tried to say it was supposed to be like that. Like my last phone, a 1x4 area on the top of the screen was unclickable. Yeah, that's really how the phone is supposed to work...
Tennis11 said:
Can someone help? This is kind of a major issue and I don't really feel like dealing with AT&T now.
Click to expand...
Click to collapse
Tennis11 said:
I'm sure you can understand, I really just don't want to talk with them now. But I guess I'll have to.
I've had the Atrix for 3 days now, and this is my third one. Each time there was a hardware issue, and the reps tried to say it was supposed to be like that. Like my last phone, a 1x4 area on the top of the screen was unclickable. Yeah, that's really how the phone is supposed to work...
Click to expand...
Click to collapse
Unfortunately, dealing with CS is a huge part of being with AT&T. When you call them just tell the first person you want to speak with the floor manager and then have that person transfer you to (actual) technical support with a note for priority on your account. Issues like this must be dealt with someone on a higher tier.
I feel like I should get some kind of reimbursement or something... first the Captivate, now this.
By the way I love my current Atrix, and I might just not even worry about the texting for awhile, and just enjoy the phone.
Tennis11 said:
I feel like I should get some kind of reimbursement or something... first the Captivate, now this.
By the way I love my current Atrix, and I might just not even worry about the texting for awhile, and just enjoy the phone.
Click to expand...
Click to collapse
You are barking up the wrong tree with reimbursements. Even if you return the phone with an issue they will charge you restocking. Unless you speak to someone at their corporate CS and have them note on your account that you are returning due to hardware issues. Never go to a brick-and-mortar unless you speak with someone on the phone to put notes on your account for any issues you are having so they won't try to feed you a line of BS
If you're coming from an iphone, the provisioning is different. May be different coming from your cappy too. Best bet is to call att cs or go into a store for that issue.
Sent from my MB860 using XDA App
live4nyy said:
You are barking up the wrong tree with reimbursements. Even if you return the phone with an issue they will charge you restocking. Unless you speak to someone at their corporate CS and have them note on your account that you are returning due to hardware issues. Never go to a brick-and-mortar unless you speak with someone on the phone to put notes on your account for any issues you are having so they won't try to feed you a line of BS
Click to expand...
Click to collapse
meh, my first phone had a laggy dialer screen and would ring for a couple seconds before giving me the option to answer. i took it in, without calling, and told them the issue i was having, that i tried a soft and hard reboot, tried taking the battery out, etc...they said okay, went to the back got a replacement and i left.
apolloms said:
meh, my first phone had a laggy dialer screen and would ring for a couple seconds before giving me the option to answer. i took it in, without calling, and told them the issue i was having, that i tried a soft and hard reboot, tried taking the battery out, etc...they said okay, went to the back got a replacement and i left.
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Click to collapse
Well, that's with an exchange which is different than returning it.
AND
I guess it really depends on where you go. I am lucky enough to live in a large city with multiple AT&T stores because last month I originally tried the Inspire 4G and the first one I got had a screen separation issue so I brought it to one store and the employee tried telling me that it was "common" so I drove another 10 miles and the next store replaced it no questions asked. Then a week later I decided I wanted to try the Atrix instead so I called CS and told them my first exchange was due to hardware issues and had them annotate my account specifying that and confirm that I still had "1" exchange left in my 30 day period which ended being helpful because I went to the store to do the exchange and they tried to tell me that I had already used it until I told them to check the notes on my account. After that, they apologized and I left with the Atrix. It's really hit and miss but if you call in first they'll make sure the rules are followed correctly.
I had the same problems with texting when I got my atrix. I came from an iphone 3g and I had the 200 msg package, which no longer exists but they allowed me to keep it just like the unlimited data plan, my problem was that somehow the package got removed and I had no text messaging. They added back the plan and i it started working....
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angelitov7 said:
I had the same problems with texting when I got my atrix. I came from an iphone 3g and I had the 200 msg package, which no longer exists but they allowed me to keep it just like the unlimited data plan, my problem was that somehow the package got removed and I had no text messaging. They added back the plan and i it started working....
Sent from my MB860 using XDA App
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Yup, this is actually EXACTLY what happened...
It would have been "normal" to receive some kind of notification...
I had the same issue.. turn out to be a bad 4g sim card.. they swap the sim card and then I could txt.
Is the SMSC number correct? Check by dialing *#*#4636#*#* and goign to Phone Info (click Refresh to see if it pulls the number from teh network)

S4 Best Buy help

I'd like to get the s4 from a best buy location this week but I've got a few questions.
Do they do cross upgrades WITHOUT effecting the other line's sim/phone? I want to use my wife's upgrade but she'll be out of town so we can't have her sim/phone go off?
(I'm asking cuz in the past I had that happen)
If the upgrade date is 5/8,can I do it with best buy on may 1rst like I can at att?
Thanks to any best buy employees or otherwise experts who can help....
artofdesign said:
I'd like to get the s4 from a best buy location this week but I've got a few questions.
Do they do cross upgrades WITHOUT effecting the other line's sim/phone? I want to use my wife's upgrade but she'll be out of town so we can't have her sim/phone go off?
(I'm asking cuz in the past I had that happen)
If the upgrade date is 5/8,can I do it with best buy on may 1rst like I can at att?
Thanks to any best buy employees or otherwise experts who can help....
Click to expand...
Click to collapse
I can answer the first question but not the second, I don't have a clue about upgrade dates and such....
I used an upgrade from another account I manage yesterday and they told me that worst case scenario, the other phone will be deactivated for a second or two while they process the phone onto the account and then off of it, restoring the IMEI that was originally used.... if she has an LTE phone already, it will make the process a whole lot easier since they don't have to add an LTE provision and then remove it
That being said, I thought it was kind of wild they had to do any of that in the first place when I thought they could just process the upgrade as an in-store deal since it wasn't going on that account - they didn't pull out the phone and do a test call on it, so why would they have to activate it in the system for the other number and then remove it? At one time, the guy processing it who I thought I had confidence he knew what was going on turned to me and said "do you by any chance have that other phone available so I can get the IMEI off of it?" Well no, of course I don't, I told you that! You had it in the system before you deactivated it, put it back! haha, oh BBY.....
same here what happened yesterday, im goin to use my dad's
upgrade, since his phone is the galaxy s1, it turns out they deactivated his number(old sim) and they gave me the lte enabled sim, since i told them that i am the one gonna use both the s4 and s3 not my dad, they provided me a regular sim again for my dad but just to call 611 att customer service to transfer again the lte enbled sim to the regular one, such a hassel though, if only i have a simcard adapter that time.
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Ok so she has an iPhone 5(lte right?) on that line now(the line I will use the upgrade date from.)
So it will go off for a moment and back on? For sure? She'll be so far from a att store that any problems would be a HUGE issue for us.
Please let me know. Thanks for help guys.
From my experience regarding dates, yes. As long as its the first of the eligible month. This was 2 years back when i got the s2 so not exactly sure if policy changed but i doubt it. Radio shack did the same thing.
artofdesign said:
Ok so she has an iPhone 5(lte right?) on that line now(the line I will use the upgrade date from.)
So it will go off for a moment and back on? For sure? She'll be so far from a att store that any problems would be a HUGE issue for us.
Please let me know. Thanks for help guys.
Click to expand...
Click to collapse
The iPhone 5 is an LTE device, you should be good on that end
I sent a text to the number I was upgrading before to warn the person they may be without service momentarily, and then called on my way out of the store, they did not notice any interruption in service, so yes, it's for sure
Questions and help issues go in Q&A
Thread moved
Thanks
FNM
KryptosXLayer2 said:
The iPhone 5 is an LTE device, you should be good on that end
I sent a text to the number I was upgrading before to warn the person they may be without service momentarily, and then called on my way out of the store, they did not notice any interruption in service, so yes, it's for sure
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Click to collapse
Thanks for sharing the details of your experience!!! Good to hear.
kennyglass123 said:
Questions and help issues go in Q&A
Thread moved
Thanks
FNM
Click to expand...
Click to collapse
Sorry, thanks.
...
j510 said:
From my experience regarding dates, yes. As long as its the first of the eligible month. This was 2 years back when i got the s2 so not exactly sure if policy changed but i doubt it. Radio shack did the same thing.
Click to expand...
Click to collapse
This is true of outside vendors like BB still? I know Att could do it but not sure about non att stores.
Best buy mobile employee here. Typically if you are cross upgrading it isn't an issue unless it's an iPhone 5 or an old phone that uses a standard sim card. If they call customer service they can typically make it work without deactivating the old phone, otherwise you would need to get a new sim for the other phone.
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Apoyyo said:
Best buy mobile employee here. Typically if you are cross upgrading it isn't an issue unless it's an iPhone 5 or an old phone that uses a standard sim card. If they call customer service they can typically make it work without deactivating the old phone, otherwise you would need to get a new sim for the other phone.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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Click to collapse
Thanks for chiming in!
But wait, iPhone 5s do cause the trouble I need to avoid? Even with the lte sim in it already?
And what about dates, can you do a 5/8 upgrade on 5/1?
Thanks.
artofdesign said:
Thanks for chiming in!
But wait, iPhone 5s do cause the trouble I need to avoid? Even with the lte sim in it already?
And what about dates, can you do a 5/8 upgrade on 5/1?
Thanks.
Click to expand...
Click to collapse
It is only a problem because they use a nano sim which is only compatible with an iPhone 5. As far as the upgrade date goes, Generally it's not an issue, we just might have to process it over the phone
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Apoyyo said:
It is only a problem because they use a nano sim which is only compatible with an iPhone 5. As far as the upgrade date goes, Generally it's not an issue, we just might have to process it over the phone
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I appreciate your help.
My issue is my wife with the iPhone 5 will be a a very important trip where she needs the iPhone to work.
So I and she won't have access to the sim to change it out or anything.
Is what I want to do not going to work then?
artofdesign said:
I appreciate your help.
My issue is my wife with the iPhone 5 will be a a very important trip where she needs the iPhone to work.
So I and she won't have access to the sim to change it out or anything.
Is what I want to do not going to work then?
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Click to collapse
There is a good chance that it will work, but there is also the possibility that it doesn't. If we call AT&T to activate over the phone sometimes they are able to move the SIM without having to deactivate it. It will most likely not be an issue, but there is always a slight chance that it would be cut off. When you go to the store make sure you stress that her phone cannot be shut off and ask them if there is any way to do it so that doesn't happen.
Follow up :
I went to a BB mobile store on 5/1.
My *639# said 5/8 for upgrade but she said she could do it no call to Att needed. So she did. All went well. Wife's lte iP5 didn't even turn off(that we noticed).
So cross upgrade went well. Stoked!
Thanks all for help.
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Text message from AT&T

So this is more of a carrier question more than a related to my s4 question but I did an upgrade and just popped my old sim which was only a month old in and I know everything is fine always have did this. Well I got this text today about 3 weeks after I got my s4 so I never used the included new sim. But I've did this in the last and never got a text like this it. Any idea?
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did you get it from att?
Sent from my SGH-I337M using xda premium
call 866-895-1099 its the automated activation line, it will activate the correct IMEI and SIM on your plan, activate any new features you selected(if applicable), add insurance to the device if you chose it at purchase. Otherwise everything is still incorrect based on your old phone. After the call your current sim will go dead, use the one that came with the phone.
- Dan
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
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hyelton said:
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
Sent from my SGH-M919 using xda premium
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Well....he was just trying to help, and I thought it was a good answer...how are we supposed to know you have an unlimited plan? Or you didn't change anything...
Anyways...even if you did change something you wouldn't need to activate for the changes to occur...its pretty much so Att gets the imei and all that sorted out I believe...thy link the phone to your number on your account
Sent from my SGH-I997 using Tapatalk 2
That's bs too they get imei number the second the phone connects to there net work
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hyelton said:
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
Sent from my SGH-M919 using xda premium
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Click to collapse
Please don't get hostile, but it is a really, really good idea to properly activate your new phone through AT&T and also to take the new SIM card. But instead of the automated system like I used, I might recommend calling through to an agent/CSR.
I had concerns about my unlimited plan as well, and noticed that if I were to activate, it would likely remove the unlimited H+ plan in favor of a 3gig LTE plan. I called a couple different times about this, and they said that everything would be alright, and they noted the account that they told me this. Shortly after activating it, I noticed that it did indeed make the switch on me, and that I suddenly had a 3GB data limit on this line. I called back, and they said that this was necessary to be able to pre-order the device, and it was not giving them the option to put it back. They put in a ticket and gave a "it will be fixed by this date" date. About a day and a half later, I got a text saying they corrected the issue. I checked online, and my account was back to normal.
I'm 90% sure that if I had called to activate my phone manually with an agent, they could have spared the unlimited plan from the get-go. I would recommend calling and talking to an agent, such that they can mark the order as complete/received and they can enter the new IMEI and ICCID numbers.
Further, there's a small, non-credible amount of evidence that suggests that the newer SIM cards and a proper activation will yield better network speeds. I don't see how, apart from some sort of throttling implemented by AT&T for "everyone else".
---------- Post added at 08:19 AM ---------- Previous post was at 08:16 AM ----------
StolenVW said:
That's bs too they get imei number the second the phone connects to there net work
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Click to collapse
While this is true, they don't automatically update their billing system and other records - or at least not right away. I work with about 110 AT&T lines at work, mixed between crackberries, "feature-phones" and iPhones. I've noticed that while a new phone will work, but the website will still show the old IMEI number until we manually update it.
Aou said:
Please don't get hostile, but it is a really, really good idea to properly activate your new phone through AT&T and also to take the new SIM card. But instead of the automated system like I used, I might recommend calling through to an agent/CSR.
I had concerns about my unlimited plan as well, and noticed that if I were to activate, it would likely remove the unlimited H+ plan in favor of a 3gig LTE plan. I called a couple different times about this, and they said that everything would be alright, and they noted the account that they told me this. Shortly after activating it, I noticed that it did indeed make the switch on me, and that I suddenly had a 3GB data limit on this line. I called back, and they said that this was necessary to be able to pre-order the device, and it was not giving them the option to put it back. They put in a ticket and gave a "it will be fixed by this date" date. About a day and a half later, I got a text saying they corrected the issue. I checked online, and my account was back to normal.
I'm 90% sure that if I had called to activate my phone manually with an agent, they could have spared the unlimited plan from the get-go. I would recommend calling and talking to an agent, such that they can mark the order as complete/received and they can enter the new IMEI and ICCID numbers.
Further, there's a small, non-credible amount of evidence that suggests that the newer SIM cards and a proper activation will yield better network speeds. I don't see how, apart from some sort of throttling implemented by AT&T for "everyone else".
---------- Post added at 08:19 AM ---------- Previous post was at 08:16 AM ----------
While this is true, they don't automatically update their billing system and other records - or at least not right away. I work with about 110 AT&T lines at work, mixed between crackberries, "feature-phones" and iPhones. I've noticed that while a new phone will work, but the website will still show the old IMEI number until we manually update it.
Click to expand...
Click to collapse
They most of changed there system mine used to show the phone I was using with in a week...and I know people that had a dumb phone and put there sim in a smart phone and auto started getting charged for data
Sent from my A500 using Tapatalk HD
They sure are a bid off never had this happen before after all my upgrades but just got a text saying all my outgoing calls will he routed to customer service til I activate the new sim.... what the hell..
Sent from my SGH-M919 using xda premium
hyelton said:
What kind of answer is that!!!??? I'm not stupid, its not like I switched from a dumb phone to a smart phone...... and what features? Why would I change anything if I'm on the unlimated data plan? I change phones almost every 6 months or so and even with upgrades never got this message.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
You asked for help and you got it.
This is exactly what needs to get done.
There should have been a sheet of paper with instructions included stating to call that exact number above and follow the steps through the automated system. Most people completely ignore it out of the excitement of getting a new phone. I don't blame you.
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I did it last night and it activated the new sim. My phone just got deactivated..... At 11:30 this morning tried to send a text and bam kept failing...
So is it hurting anything that Im had to agree to my contract again??

3rd GS4 this month, this one won't find 4g and drops 3g

Hey guys,
I'm on my 3rd gs4 this month, my friend dropped my first one and broke the screen, I had best buy insurance acc the refurbs were on back order so they have me a new one, the next one the lcd died 14 days after I got it, best buy returned and gave me another new one and now this one will not get 4g and losses 3g all the time, I have it sitting next to my wife's gs4 she has full coverage and 4g I have full coverage but either no data or 3g, I am rooted with cf-auto root, twrp, stock Rom, should I try to unroot and factory reset? Any other ideas? Or should I just take it back to best buy, I'm on vacation and would rather not have to take a taxi to best buy to get my fourth gs4 but if I have to I will
Oh yeah, and I just called the nearest bb, today is day 14, so if I have to exchange it, it would have to be today, grrrrr
update profile?
My did this when I accidentally deleted sec.mms apk...factory reset didnt work, flashed crawrj stock mf9 rom and bamm 4g
Sent from my SPH-L720 using xda app-developers app
Did you check to make sure the SIM card is in the phone. It is required in order for LTE to work. A lot of people have reported receiving phones with the sim removed.
Sent from my icrap 2 using Tapatalk HD
Well i ended up saying screw it, the kids were down for a nap so i took a taxi to BB and they swapped me out for a brand new phone, so now i am on GS4 #4 in the last month but yes before i posted here I did multiple factory resets, wiped EVERYTHING, ensured the SD and SIM cards were full inserted, updated everything i could, unrooted then ran through all the previous steps again, still no luck, oh well, i love the GS4 when it is working but this is crazy, if this one dies on me too it may be my last go with the GS4 i would have already given up on it yesterday if i didnt already have cases, batteries, know hoe to root, and my wife already had one too.
evilbeef54 said:
Well i ended up saying screw it, the kids were down for a nap so i took a taxi to BB and they swapped me out for a brand new phone, so now i am on GS4 #4 in the last month but yes before i posted here I did multiple factory resets, wiped EVERYTHING, ensured the SD and SIM cards were full inserted, updated everything i could, unrooted then ran through all the previous steps again, still no luck, oh well, i love the GS4 when it is working but this is crazy, if this one dies on me too it may be my last go with the GS4 i would have already given up on it yesterday if i didnt already have cases, batteries, know hoe to root, and my wife already had one too.
Click to expand...
Click to collapse
Guarantee it was a SIM issue. Because you swapped phones. If you would have had the original SIM it would have worked. If you have the no LTE issue again it has to do with your SIM number not being updated in the system or something along those lines.
Sent from my Sprint Galaxy S4 using Tapatalk 4 Beta
Me too on bad S4 phone.
Got one from BB and went on a trip to 3 major cities. Could not get 4G that I had got with my S3 before in the same cities. Sprint gave me a story about towers down and other standard crap. Came home got a 2 S4 from BB with in the 14 days and same problem so went to a repair center and they found the Sim was not setup correctly on my account.
Wow still mad at them.
fvf
GiantJay said:
Guarantee it was a SIM issue. Because you swapped phones. If you would have had the original SIM it would have worked. If you have the no LTE issue again it has to do with your SIM number not being updated in the system or something along those lines.
Sent from my Sprint Galaxy S4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
weird, i called sprint and they said everything was ok with the account, so with yours it was the actual sim card? is there any way they would have known that over the phone or would it have to be checked out at a repair center?
Help me!
gotablunt said:
My did this when I accidentally deleted sec.mms apk...factory reset didnt work, flashed crawrj stock mf9 rom and bamm 4g
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Hey mate I realized what u went thru could be my issue, I also was experimenting with deleting stuff although carefully it seemed to bite me in the butt. I was wondering if u could bring me through the steps since im not too proficient although I know the basics since my GS4 is rooted and whatnot. I was also wondering what crawrj stock mf9 rom is and where i can get it.
Thank you
Vladi :fingers-crossed:
Vladimuss said:
Hey mate I realized what u went thru could be my issue, I also was experimenting with deleting stuff although carefully it seemed to bite me in the butt. I was wondering if u could bring me through the steps since im not too proficient although I know the basics since my GS4 is rooted and whatnot. I was also wondering what crawrj stock mf9 rom is and where i can get it.
Thank you
Vladi :fingers-crossed:
Click to expand...
Click to collapse
If you're askimg what a ROM is and where you can get it. I believe you shouldn't be flashing at all. Since you have no knowledge where to find Roms or how to search.
Sent from my SPH-L720 using Tapatalk
my connection has been crap at just my house. i wonder if they're working on the towers for the lte spark that launches in 2 days.
daniel4653 said:
If you're askimg what a ROM is and where you can get it. I believe you shouldn't be flashing at all. Since you have no knowledge where to find Roms or how to search.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
I should have been more specific. My 4g lte stopped working after some trials and I did a wipe and a stock reflash for my device, but the LTE still doesnt work even in 4g areas. I was asking wat the crawj rom is or whatever and what you did to activate your LTE

[Q] just switched from Iphone 4 to S4 and now no texts from Iphones

Folks, I just switched from Iphone 4 to a Galaxy S4 and now i'm not getting any texts from Iphone users, I can send to them but when they try to reply or just send me one it says "Not Delivered", I've played with the Imessage settings some in my Iphone but obviously i'm not doing something correctly, can anyone help me out here?
I think you need to login to Apple and de-register your phone
This will "inform" iMessage to send message as SMS and not iMessage
Exactly what he said ^
Sent from my SGH-T999 using xda premium
Turn off iMessaging entirely. I just swapped from iphone to gs4 on saturday. I made the same error and missed messages until I shut it off. Any friends that don't have your number and only use imessaging will need to put your number in.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
do as suggested and also factory reset your iphone. had to do all that to my wife's in order for her android to begin receiving texts. what a pain in the a$$...
folks I will do as you have instructed me and see how it goes, thanks again for everything.
rockey95 said:
folks I will do as you have instructed me and see how it goes, thanks again for everything.
Click to expand...
Click to collapse
keep us posted. a lot of good people on here willing to help. cheers.
I had this problem when I switched from an iPhone. Reading through the post here I see that they have answered your questions. You do have to turn off iMessage on the iPhone, and if you have an iPad, you gotta disable that number on the iPad as well. If you don't have either of the devices anymore and they have been reset, then iMessage on the iPhone should automatically switch to SMS instead of iMessage. Hope this helps.
I have not had a chance to do much the last few days but just quickly I tried turning Imessage off and then inserting the LTE Sim into the Galaxy S4, I have not reset my iphone though, I sent my coworker a message and he got it, he tried replying it said "not delivered", then he initiated a new message, not replying from one I had sent him, and he sent me a picture and it actually came thru, also I sent my wife a message to her Iphone and she is not able to reply nor initiate a new message to send to me. That is so strange, tomorrow afternoon I am going all out and will factory reset my iphone and see if that seems to help. By the way I signed out of my Apple ID and also disabled Imessage and this is all still going on.
will report later tomorrow if it helps factory resetting iphone.
Thanks again for all the replys.
F**king apple.
Folks, since I love gadgets I just purchased a week old HTC One and of course its doing the same thing by not getting texts from Iphones. I've signed out of my apple account and turned of Imessage and still the same things happen. Does it matter that i'm using Straight Talk even though I have the newest ATT LTE sim card?
Thanks
I don't know if this is the solution or not but I have finally gotten texts from iPhone users, on my wife's iPhone I went under Settings, messages and then turn on Send As SMS, this has worked for 3 folks with iPhones texting me tonight.
One more question , does the HTC One need to be rooted or unlocked in order to send pictures? I tried sending one a little while ago and it did not go.
rockey95 said:
Folks, since I love gadgets I just purchased a week old HTC One and of course its doing the same thing by not getting texts from Iphones. I've signed out of my apple account and turned of Imessage and still the same things happen. Does it matter that i'm using Straight Talk even though I have the newest ATT LTE sim card?
Thanks
Click to expand...
Click to collapse
I went to the Apple store today and asked about your issue (had to go there for a warranty swap for an iPad and remembered your question). They told me you could call Apple at (forgot number) and they can disable it for you. That seems easy enough doesn't it? If you try it and it works please let me know!
rockey95 said:
I don't know if this is the solution or not but I have finally gotten texts from iPhone users, on my wife's iPhone I went under Settings, messages and then turn on Send As SMS, this has worked for 3 folks with iPhones texting me tonight.
One more question , does the HTC One need to be rooted or unlocked in order to send pictures? I tried sending one a little while ago and it did not go.
Click to expand...
Click to collapse
No need to root to send pictures/mms just set your carrier APN settings correctly in settings and voila!
Sent from my SGH-T999 using xda premium

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