no switch to 4g from 3g - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I don't have 4g service at home and use wifi anyway. When I leave home and head into strong 4g areas I'm still on 3g. The only way I get 4g is to toggle airplane mode and then 4g only sticks around for about a minute before reverting back to 3g. I checked mobile networks and it was on global so I switched to cdma/lte with the same results. I was going to call Verizon tech support but my phone is rooted on the factory os and wasn't sure if they could tell.

jjewell said:
I don't have 4g service at home and use wifi anyway. When I leave home and head into strong 4g areas I'm still on 3g. The only way I get 4g is to toggle airplane mode and then 4g only sticks around for about a minute before reverting back to 3g. I checked mobile networks and it was on global so I switched to cdma/lte with the same results. I was going to call Verizon tech support but my phone is rooted on the factory os and wasn't sure if they could tell.
Click to expand...
Click to collapse
Bad SIM card, maybe?

Gladyscoleman said:
Did you complaint regarding this issue to your service provider ? And please don't root again your cell phone. Its not the way of solution. Just co ordinate with your service provider.
Click to expand...
Click to collapse
my phone was already rooted long before the problem came up I rooted to "fix" samsungs ****ty software. My question really comes to if I call verizon will they know my phone is rooted or not. I too believe it is a sim card issue. I really hate the sim card thing brcause they seem to always die.

jjewell said:
my phone was already rooted long before the problem came up I rooted to "fix" samsungs ****ty software. My question really comes to if I call verizon will they know my phone is rooted or not. I too believe it is a sim card issue. I really hate the sim card thing brcause they seem to always die.
Click to expand...
Click to collapse
No. They won't know its rooted unless you send it in. Just Odin back to stock if you need get a warranty replacement. Probably just a Sim issue though.

Gladyscoleman said:
Yes they can know because they have master system which can verify the details about rooted or un rooted. If you rooted your cell then they didnt claim your varrienty
Sorry boy
Click to expand...
Click to collapse
oh really. i kinda just figured they wouldnt. lol.
fyi ive had issues with my previous note 3 i just odin back to stock and got a warranty replacement no problem.

Gladyscoleman said:
And FYI 2 when I root my cell and gone for warranty replacement but they denied me so its mean they can know that
Click to expand...
Click to collapse
Did u send it in rooted?
I Odin back to stock and had no problem.

Gladyscoleman said:
Yes i send it in rooted.
Thats why they denied for replacement
Click to expand...
Click to collapse
Well of course they're going to find out if u send it in rooted. You can't do that. Always Odin back to stock before anything bro. Especially a warranty replacement.

Gladyscoleman said:
Well thats why good idea. In future I will care about that . But did you have any solution of my cell phone know ? Company denied me and i want to replace my cell
Click to expand...
Click to collapse
I say just try Odin back to stock and send it back in again. If that doesn't work. Then I don't know. Good luck.

Related

Weak signal-Do I have a bad Note

I just got my Note yesterday and configured the APN settings for Straight Talk (AT&T sim) according to the instructions in another thread. According to the AT&T coverage viewer, my house is in a 3G area but where I work, the whole area shows "4G". However, I was getting HSPA+ at home and in the area that is supposed to be 4G, I'm only getting Edge.
I wonder if I have a bad Note because my signal strength never gets better than -101dB no matter where I am.
Anyone got any troubleshooting ideas?
Me too..but after i rooted my note,, its better than i used stock rom........
Sent from my GT-N7000 using xda premium
Are you saying it got worse after you rooted your phone? Mine is rooted.
I assume you have the international unlocked version? That version does not support 4G; only ATT branded US version of Galaxy Note does. Also, even though Straight Talk uses ATT towers they do not provide 4G to customers. I think your connection is fine. Enjoy your new phone!
bhaffar said:
I assume you have the international unlocked version? That version does not support 4G; only ATT branded US version of Galaxy Note does. Also, even though Straight Talk uses ATT towers they do not provide 4G to customers. I think your connection is fine. Enjoy your new phone!
Click to expand...
Click to collapse
the phone does support hspa+ which essentially is 4g... it doesnt support lte
as for the straight talk...you will get as fast as straight talk allows...
Could someone tell me you what kind of signal strength you're showing? Menu > Settings > About phone > Status > Signal strength.
I am pretty sure my Note is defective.
How can I tell if I am actually using AT&T for my network? I ordered an AT&T sim, but I want to make sure they didn't send me a T-Mobile sim.
MrNetwork said:
Could someone tell me you what kind of signal strength you're showing? Menu > Settings > About phone > Status > Signal strength.
I am pretty sure my Note is defective.
How can I tell if I am actually using AT&T for my network? I ordered an AT&T sim, but I want to make sure they didn't send me a T-Mobile sim.
Click to expand...
Click to collapse
you said you were rooted... if youre on a custom radio and rom it may be the problem... try flashing full version back to stock and unroot. start from there... if its better then you have your problem... if not then you can get it warrantied cause its back to stock... kill 2 birds with 1 stone
kawgirlval69 said:
you said you were rooted... if youre on a custom radio and rom it may be the problem... try flashing full version back to stock and unroot. start from there... if its better then you have your problem... if not then you can get it warrantied cause its back to stock... kill 2 birds with 1 stone
Click to expand...
Click to collapse
I don't think I'd go that far as to revert to stock and unroot. Why don't you try to test different modems and see if it helps. You'll find a choice of GB modems here:
http://forum.xda-developers.com/showthread.php?t=1423396
You can safely test any of the GB radios, they are all compatible. Most of them are CWMR flashable. Just download them to your SD card, reboot to Recovery, 'install zip from SD card', navigate to your downloaded file and flash. Piece of cake.
You can unroot if the suggested testing fails.
Hope this helps.
chasmodo said:
I don't think I'd go that far as to revert to stock and unroot. Why don't you try to test different modems and see if it helps. You'll find a choice of GB modems here:
http://forum.xda-developers.com/showthread.php?t=1423396
You can safely test any of the GB radios, they are all compatible. Most of them are CWMR flashable. Just download them to your SD card, reboot to Recovery, 'install zip from SD card', navigate to your downloaded file and flash. Piece of cake.
You can unroot if the suggested testing fails.
Hope this helps.
Click to expand...
Click to collapse
As it turns out it must be AT&T that's the problem.
I unrooted. No custom rom installed.
I reset to factor settings.
I went to the AT&T story where I got the same signal on my Note as they did on their demo unit. (-51db)
I mentioned earlier, inside and outside my office, which is supposed to be in a solid 4G area, I'm only getting Edge speeds.As Kim Komando says, AT&T has no bars in more places.
If the situation doesn't improve by the time my first month of Straight Talk expires, I'll just not renew and then I'll have to put the Note on eBay. That's too bad because it is the best phone out there IMHO.

[Q] Any way with sprint to talk and hotspot without disconnect?

Well recently switched to sprint to save money...(yayaya big mistake) picked up a M9 only to find out the new spark network doesnt allow talk and hotspot at the same time. So i did some research and found the that 720 (non triband) S4 galaxy has dual antennas that would allow talk and hotspot without interuption... at least thats what i thought....so I bought one on ebay and return my M9...
So now im rooted with the s4 (odin) and have the wifi app for $2.80 google play store.. and still every time I make a call my internet goes out.
Is there anyway I can access both without interruption on the sprint network? or do i have to add a line and have a dedicated rooted phone for uninterrupted access?
Thanks ahead of time guys, I came here first cause i know your the BEST!
wholigan423 said:
Well recently switched to sprint to save money...(yayaya big mistake) picked up a M9 only to find out the new spark network doesnt allow talk and hotspot at the same time. So i did some research and found the that 720 (non triband) S4 galaxy has dual antennas that would allow talk and hotspot without interuption... at least thats what i thought....so I bought one on ebay and return my M9...
So now im rooted with the s4 (odin) and have the wifi app for $2.80 google play store.. and still every time I make a call my internet goes out.
Is there anyway I can access both without interruption on the sprint network? or do i have to add a line and have a dedicated rooted phone for uninterrupted access?
Thanks ahead of time guys, I came here first cause i know your the BEST!
Click to expand...
Click to collapse
Maybe its the hotspot app you are using? have you tried the hotspod mod on these forums?
also, make sure you're on LTE, as thats the only way sprint phones can talk and do data..
chris41g said:
Maybe its the hotspot app you are using? have you tried the hotspod mod on these forums?
also, make sure you're on LTE, as thats the only way sprint phones can talk and do data..
Click to expand...
Click to collapse
Im gonna try to load up the WICKED rom that just came out, or if theres any suggestions any one has with success for voice and data let me know and ill check it out!! thanks !
oh and yes im on 4gLTE chicagoland has good sprint coverage
wholigan423 said:
Well recently switched to sprint to save money...(yayaya big mistake) picked up a M9 only to find out the new spark network doesnt allow talk and hotspot at the same time. So i did some research and found the that 720 (non triband) S4 galaxy has dual antennas that would allow talk and hotspot without interuption... at least thats what i thought....so I bought one on ebay and return my M9...
So now im rooted with the s4 (odin) and have the wifi app for $2.80 google play store.. and still every time I make a call my internet goes out.
Is there anyway I can access both without interruption on the sprint network? or do i have to add a line and have a dedicated rooted phone for uninterrupted access?
Thanks ahead of time guys, I came here first cause i know your the BEST!
Click to expand...
Click to collapse
Not if tri-band and on LTE. There is no VoLTE so it will disconnect data when you are on a call. You are SOL.
KennyG123 said:
Not if tri-band and on LTE. There is no VoLTE so it will disconnect data when you are on a call. You are SOL.
Click to expand...
Click to collapse
I have the l720, not the l720T so no triband amigo
wholigan423 said:
I have the l720, not the l720T so no triband amigo
Click to expand...
Click to collapse
It is weird that it is killing the LTE then.
KennyG123 said:
It is weird that it is killing the LTE then.
Click to expand...
Click to collapse
Yea i know.. im no stranger when it comes to rooting and flashing, but I did a basic ODIN2 root, then added WiFi tether from googleplay store and this is happening, on OS 4.2.2
So now Im about to flash OD2 baseband the
Wicked 10.2 ,
then 10.3 and see if fixes it.
A possible reason why this is happening is perhaps when I recieved the phone I did not have a SIM card for it. (ebay sepcial) So I went into sprint and they flashed a new one onto it possibly to disconnect the VoLTE upon dual usage. Im hoping the OD2 baseband and WICKED rom will repair this.
UPDATE:
flash OD2 and now I have voice and data!! YES
Just flashed the wicked 10.3 rom and now I have no keyboard!...damn
wholigan423 said:
UPDATE:
flash OD2 and now I have voice and data!! YES
Just flashed the wicked 10.3 rom and now I have no keyboard!...damn
Click to expand...
Click to collapse
That's a known issue, just flash Wicked X 10.4

flashing S5 to Boost mobile

i have a sprint s5 sm-g900p that i would like to flash to boost mobile. i had an htc one m7 but that is now toast. can someone help me get this flashed to boost?
videokid14 said:
i have a sprint s5 sm-g900p that i would like to flash to boost mobile. i had an htc one m7 but that is now toast. can someone help me get this flashed to boost?
Click to expand...
Click to collapse
alpineman, can you help me?
videokid14 said:
i have a sprint s5 sm-g900p that i would like to flash to boost mobile. i had an htc one m7 but that is now toast. can someone help me get this flashed to boost?
Click to expand...
Click to collapse
alpineman, can you help me?
Boost is basically a Sprint MVNO, so G900Ps should be inherently compatible. All you should have to do is change the APN for data and MMS to work
youdoofus said:
Boost is basically a Sprint MVNO, so G900Ps should be inherently compatible. All you should have to do is change the APN for data and MMS to work
Click to expand...
Click to collapse
How would I do that ?
videokid14 said:
How would I do that ?
Click to expand...
Click to collapse
well, if youre running the stock ROM, you might not be able to set a custom APN. Id just flash twrp, make a backup in twrp once installed, install a compatible ROM then change the apn from the more settings \ data settings menu. Googling "boost mobile apn settings" should get you what you need for those fields. And for a first time APN changer, there are about 8 or so fields that you have to change to a specific set of alpha characters, slashes and all. Im at work, but ill check thei sthread later if i remember, or you can HMU on google hangouts later. im youdoofus there too.
youdoofus said:
well, if youre running the stock ROM, you might not be able to set a custom APN. Id just flash twrp, make a backup in twrp once installed, install a compatible ROM then change the apn from the more settings \ data settings menu. Googling "boost mobile apn settings" should get you what you need for those fields. And for a first time APN changer, there are about 8 or so fields that you have to change to a specific set of alpha characters, slashes and all. Im at work, but ill check thei sthread later if i remember, or you can HMU on google hangouts later. im youdoofus there too.
Click to expand...
Click to collapse
Ok. I unlocked the apn menu so I can add custom apns. Not sure what to do tho. Even adding an apn, how would that give the phone number and imei number to this phone to be active like a reg phone? I have a sprint evo 4g thats flashed to boost that I use now. Im trying to activate the s5 tho.
Oh, you have to get a sim from them. The evo activates via cdma
Sent from my unknown using XDA Free mobile app
youdoofus said:
Oh, you have to get a sim from them. The evo activates via cdma
Click to expand...
Click to collapse
What kind of sim and from who? Evenstill, inwoukd have to program or flash the sim for the s5. Cant I flash the s5 the same way as the evo was with a donir phone?
videokid14 said:
What kind of sim and from who? Evenstill, inwoukd have to program or flash the sim for the s5. Cant I flash the s5 the same way as the evo was with a donir phone?
Click to expand...
Click to collapse
A boost mobile sim. No, just get the sim from boost, call boost to move your service to the sim, put it in the S5, boot it up and continue on with life
youdoofus said:
A boost mobile sim. No, just get the sim from boost, call boost to move your service to the sim, put it in the S5, boot it up and continue on with life
Click to expand...
Click to collapse
i wish it was that easy. my evo was flashed using a samsung icognito. so boost thinks im using a samsung incognito. therefore i have to continue to make them think im using the incognioto and since it dont have a sim, they probably wont do it. which is y i need to flash it like the evo was flashed. or flash a sim card so the sim acts like the incognito.
videokid14 said:
i wish it was that easy. my evo was flashed using a samsung icognito. so boost thinks im using a samsung incognito. therefore i have to continue to make them think im using the incognioto and since it dont have a sim, they probably wont do it. which is y i need to flash it like the evo was flashed. or flash a sim card so the sim acts like the incognito.
Click to expand...
Click to collapse
it is that easy. Youre talking about two completely different animals. Your current phone uses CDMA for its activation, LTE devices are totally different. Boost is a sprint MVNO and sprint thought that clearwire was the way to go back in the evo days, which is why your evo doesnt have a sim card slot (clearwire was its own bespoke technology and didnt use sim cards). Dont think im right? Fine, just order a sim that isnt linked with your account, put a minimal amount of service on it, pop it in your phone and when it works, dont be surprised
youdoofus said:
it is that easy. Youre talking about two completely different animals. Your current phone uses CDMA for its activation, LTE devices are totally different. Boost is a sprint MVNO and sprint thought that clearwire was the way to go back in the evo days, which is why your evo doesnt have a sim card slot (clearwire was its own bespoke technology and didnt use sim cards). Dont think im right? Fine, just order a sim that isnt linked with your account, put a minimal amount of service on it, pop it in your phone and when it works, dont be surprised
Click to expand...
Click to collapse
im not saying i dont belive you. im just trying to avoid losing my current plan. its the $35 unlimited 3g plan. they dont think i have an android phone. im just not sure they can put my service on a sim and not raise my monthly rate? being as the incognito doesnt use a sim, do u think they would still put my service on a sim anyway?
videokid14 said:
im not saying i dont belive you. im just trying to avoid losing my current plan. its the $35 unlimited 3g plan. they dont think i have an android phone. im just not sure they can put my service on a sim and not raise my monthly rate? being as the incognito doesnt use a sim, do u think they would still put my service on a sim anyway?
Click to expand...
Click to collapse
if youre trying to retain the 3g unlimited plan, then youre likely going to need to do the same thing that you did with the incognito. moving an imei from phone to phone is teetering on the stuff not allowed on xda. im out on this
youdoofus said:
if youre trying to retain the 3g unlimited plan, then youre likely going to need to do the same thing that you did with the incognito. moving an imei from phone to phone is teetering on the stuff not allowed on xda. im out on this
Click to expand...
Click to collapse
no problem i understand. yes its called cloning. but i can do it legally because i own both devices physically. or so im told??? lol
videokid14 said:
no problem i understand. yes its called cloning. but i can do it legally because i own both devices physically. or so im told??? lol
Click to expand...
Click to collapse
Ok just one more legal question. Since im new to the sprint s5, what would be a good custom rom that i could flash?
videokid14 said:
Ok just one more legal question. Since im new to the sprint s5, what would be a good custom rom that i could flash?
Click to expand...
Click to collapse
i know its called cloning, and that term is rather taboo here (hence why i refrained from using it), but MOAR is what i ran for over a year, and its a rockstar!
also, cloning an IMEI is only "ok" as long as you own both devices and NEVER part with the donor phone. I guess you could hulk smash it or lock it in a safe, but yeah.... touchy subject here
youdoofus said:
i know its called cloning, and that term is rather taboo here (hence why i refrained from using it), but MOAR is what i ran for over a year, and its a rockstar!
also, cloning an IMEI is only "ok" as long as you own both devices and NEVER part with the donor phone. I guess you could hulk smash it or lock it in a safe, but yeah.... touchy subject here
Click to expand...
Click to collapse
Could u link me to that rom please?
http://forum.xda-developers.com/spr...om-v5-0-mod-control-floating-windows-t3016692
Sent from my unknown using XDA Free mobile app

Can't get 4G

Hi, I have the unlocked essential phone from Amazon. Can anyone on AT&T share their APN settings with me? I have already tried a few I found on Google, and tried changing some settings with that special number you put in the dialer to no avail. No matter where go I get HSPA. Nothing else.
WiddleyScudds said:
Hi, I have the unlocked essential phone from Amazon. Can anyone on AT&T share their APN settings with me? I have already tried a few I found on Google, and tried changing some settings with that special number you put in the dialer to no avail. No matter where go I get HSPA. Nothing else.
Click to expand...
Click to collapse
You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
Sent from my PH-1 using XDA Labs
rignfool said:
You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
Click to expand...
Click to collapse
Really? How does that work?
WiddleyScudds said:
Really? How does that work?
Click to expand...
Click to collapse
I read it when I first got the device... It doesn't show in their system... So I still have LTE... But if I told them... I'd be screwed...
Sent from my PH-1 using XDA Labs
I switched from Verizon to Att and was at a store with this very same Essential phone and we activated it right there and I have no issues with LTE! Hmmm!
starbiker99 said:
I switched from Verizon to Att and was at a store with this very same Essential phone and we activated it right there and I have no issues with LTE! Hmmm!
Click to expand...
Click to collapse
What exactly is your point
rignfool said:
You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
Click to expand...
Click to collapse
This is outrageous. So even if I was to submit a return for my device, and get a different unlocked phone, I would not be able to get 4G? I've used unlocked phones on AT&T & got LTE years ago!
WiddleyScudds said:
This is outrageous. So even if I was to submit a return for my device, and get a different unlocked phone, I would not be able to get 4G? I've used unlocked phones on AT&T & got LTE years ago!
Click to expand...
Click to collapse
Yeah I think something else is up. I have constantly used unlocked phones on AT&T for the past 6 years and no issues. Even now I have the Essential and I have perfect LTE. Sorry man I wish I new what was up with your device, but I don't. Only thing I can think of is maybe you have a defective device and might think about returning it or warranty repair?
WiddleyScudds said:
This is outrageous. So even if I was to submit a return for my device, and get a different unlocked phone, I would not be able to get 4G? I've used unlocked phones on AT&T & got LTE years ago!
Click to expand...
Click to collapse
I can't find the article I read... Nor the webpage that had the fine print I'm referring to...
Maybe they changed their policy... I know wifi calling and HD voice aren't available for essential... Because it's not an AT&T branded device...
Sent from my PH-1 using XDA Labs
rignfool said:
I can't find the article I read... Nor the webpage that had the fine print I'm referring to...
Maybe they changed their policy... I know wifi calling and HD voice aren't available for essential... Because it's not an AT&T branded device...
Click to expand...
Click to collapse
I dont care about wifi calling and I don't know what HD is. But I'll tell ya what. I'm pissed. This is my third phone this year because the other two wouldn't work at all. I just sent essential an email.
WiddleyScudds said:
I dont care about wifi calling and I don't know what HD is. But I'll tell ya what. I'm pissed. This is my third phone this year because the other two wouldn't work at all. I just sent essential an email.
Click to expand...
Click to collapse
My understanding of the situation is it's all Big Blue's fault... And has nothing to do with essential...
Sent from my PH-1 using XDA Labs
rignfool said:
My understanding of the situation is it's all Big Blue's fault... And has nothing to do with essential...
Click to expand...
Click to collapse
Wouldn't doubt it. Nonetheless, thanks shedding some light on the issue. Luckily my dad still pays my bill, or I'd be out of there so fast. I hate AT&T.
doctahjeph said:
Yeah I think something else is up. I have constantly used unlocked phones on AT&T for the past 6 years and no issues. Even now I have the Essential and I have perfect LTE. Sorry man I wish I new what was up with your device, but I don't. Only thing I can think of is maybe you have a defective device and might think about returning it or warranty repair?
Click to expand...
Click to collapse
So APN is not the problem, now I'm gonna have to drive to AT&T & make a scene. If anyone has any more info I'd be glad to hear it. If someone did change their APN and got it to work I'd love to know.
WiddleyScudds said:
What exactly is your point
Click to expand...
Click to collapse
My point is that Att knows that I have an Essential phone ( we installed the sims in the store) and in fact I have 2 of them on my account and they both use LTE. I have seen the H show up when traveling down I70 in Eastern Kansas but is almost always says LTE. Maybe I am misunderstanding the issue here. Here are my APN settings.
Edit: I also am set to Global under prefered network types. Where I live the Speed seems much faster than set on 4G/LTE from my speed tests 45Mb vs 20Mb not sure if that is scientific or not.
starbiker99 said:
My point is that Att knows that I have an Essential phone ( we installed the sims in the store) and in fact I have 2 of them on my account and they both use LTE. I have seen the H show up when traveling down I70 in Eastern Kansas but is almost always says LTE. Maybe I am misunderstanding the issue here. Here are my APN settings.
Edit: I also am set to Global under prefered network types. Where I live the Speed seems much faster than set on 4G/LTE from my speed tests 45Mb vs 20Mb not sure if that is scientific or not.
Click to expand...
Click to collapse
I can't get service at all on the NXTGENPHONE APN. Only the attached phone one works.
rignfool said:
You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
Click to expand...
Click to collapse
I have an idea tell me if you think it'll work. I just re read the thread that kinda explains this. I go back to at&t and have them put a new sim card in my old Zenfone 2, which is micro SD. It is unlocked and I had 4G working on it. Then cut the sim card and put it in the essential phone and Bam. What do you think? Or is it already in this "database"?
WiddleyScudds said:
I have an idea tell me if you think it'll work. I just re read the thread that kinda explains this. I go back to at&t and have them put a new sim card in my old Zenfone 2, which is micro SD. It is unlocked and I had 4G working on it. Then cut the sim card and put it in the essential phone and Bam. What do you think? Or is it already in this "database"?
Click to expand...
Click to collapse
Essential is now supported on AT&T.
https://twitter.com/Arubin/status/968967961661792256?s=19
doctahjeph said:
Essential is now supported on AT&T.
https://twitter.com/Arubin/status/968967961661792256?s=19
Click to expand...
Click to collapse
You mean 4G is now supported? The phone has always been supported.
WiddleyScudds said:
You mean 4G is now supported? The phone has always been supported.
Click to expand...
Click to collapse
Yes while you could use the device on AT&T as many of have it was not a recognized device by at&t. If you gave them your IMEI they wouldn't recognize the device as an official AT&T compatible device. Why some people like yourself don't get the full AT&T experience like LTE. That won't be an issue now. The essential PH-1 is an officially recognized device by AT&T.
So do I need a new sim now? I've been messing around with settings and still can't get 4G.

Galaxy s10 (all models) LTE issues

How many people are having the LTE issues?
Samsung had me reset my Bluetooth and Wi-Fi settings to try and fix the issue. Of course that didn't help. What does my Bluetooth and WiFi settings have to do with Cellular service? I think they are grasping because there is an actual defect in the phone. I purchased it directly from Samsung but I'm on Sprint. Sprint has acknowledged an issue but I didn't get it through them so I'm out of luck. When you spend over a thousand dollars on a phone, you expect it to work. I had two dropped calls this morning while driving in an area that has service. The phone is basically unusable unless you are on Wi-Fi. (at least with mine) I have a Galaxy s10 +
Sent from my SM-G975U using Tapatalk
Same here with my Sprint Galaxy S10 Plus I'm Roaming 95% of the time and when LTE does kick in nothing loads. So I have to use Wi-Fi.
Exynos S10+ on T-mobile, no LTE issues on my model.
I mean, there is 3 totally different modems (exynos, qualcomm lte and qualcomm 5g), putting the title as all versions is novice at best, and click bait at worst.
Also something to keep in note, Sprint acknowledging a fault doesnt necessarily mean there is a fault or that it is a known issue, its just "good" customer service, they simply cant troubleshoot with the level 1 support, so its easier just to replace your device.
Anyway no issues with my Exynos (G975F) in Brazil with dual sim
opssemnik said:
I mean, there is 3 totally different modems (exynos, qualcomm lte and qualcomm 5g), putting the title as all versions is novice at best, and click bait at worst.
Also something to keep in note, Sprint acknowledging a fault doesnt necessarily mean there is a fault or that it is a known issue, its just "good" customer service, they simply cant troubleshoot with the level 1 support, so its easier just to replace your device.
Anyway no issues with my Exynos (G975F) in Brazil with dual sim
Click to expand...
Click to collapse
No, there is an issue with the Sprint version of the phone
No LTE issues with the unlocked on T-Mobile...
I've been having issues with my Unlocked S10+ on ATT. About every other day I lose my data but it still shows LTE, and this notification pops up. I don't get my data back until I restart my phone 1 or 2 times..
Side note: I've been getting this notification since I got my phone at the beginning of march. ATT can't seem to help me or even give me an answer to what's going on
opssemnik said:
I mean, there is 3 totally different modems (exynos, qualcomm lte and qualcomm 5g), putting the title as all versions is novice at best, and click bait at worst.
Also something to keep in note, Sprint acknowledging a fault doesnt necessarily mean there is a fault or that it is a known issue, its just "good" customer service, they simply cant troubleshoot with the level 1 support, so its easier just to replace your device.
Anyway no issues with my Exynos (G975F) in Brazil with dual sim
Click to expand...
Click to collapse
Sorry about that, I just assumed since it's Sprint they were all Qualcomm LTE (which of course I am on) Wish I could edit the title to give a more detailed so it's not misleading.
It's funny though, if I run a speed test, speeds are great on LTE. It's just connecting takes forever, then the connection doesn't stay.
Don't get me wrong, I love everything else about the phone.
Sent from my SM-G975U using Tapatalk
OregonInfidel said:
I've been having issues with my Unlocked S10+ on ATT. About every other day I lose my data but it still shows LTE, and this notification pops up. I don't get my data back until I restart my phone 1 or 2 times..
Side note: I've been getting this notification since I got my phone at the beginning of march. ATT can't seem to help me or even give me an answer to what's going on
Click to expand...
Click to collapse
Are you on a prepaid plan by chance? Been an issue for AT&T for years now.
Outbreak444 said:
Are you on a prepaid plan by chance? Been an issue for AT&T for years now.
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Click to collapse
Yes actually but had no issue with it on my Note 9 before I got the s10+.
OregonInfidel said:
Yes actually but had no issue with it on my Note 9 before I got the s10+.
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Click to collapse
Others have posted online with the same issue since 2015. Do a quick Google search and you'll see. Some switch to a "postpaid" plan and the issue goes away. And some didn't have any issues until getting a new phone.
Outbreak444 said:
Others have posted online with the same issue since 2015. Do a quick Google search and you'll see. Some switch to a "postpaid" plan and the issue goes away. And some didn't have any issues until getting a new phone.
Click to expand...
Click to collapse
Unfortunately my credit is **** so contract is out of the question.
OregonInfidel said:
Unfortunately my credit is **** so contract is out of the question.
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Click to collapse
You know anyone on a postpaid plan with AT&T you could possibly swap SIM's with temporarily to see if the issue persists? Not sure how often it happens, if it's only once a day it may not be a feasible option.
May be able to be resolved with AT&T's firmware?
Did your Note 9 have AT&T's firmware or was it Samsung's unlocked firmware?
Outbreak444 said:
You know anyone on a postpaid plan with AT&T you could possibly swap SIM's with temporarily to see if the issue persists? Not sure how often it happens, if it's only once a day it may not be a feasible option.
May be able to be resolved with AT&T's firmware?
Did your Note 9 have AT&T's firmware or was it Samsung's unlocked firmware?
Click to expand...
Click to collapse
The note 9 I got from ATT, my s10+ I bought from Samsung directly.
OregonInfidel said:
The note 9 I got from ATT, my s10+ I bought from Samsung directly.
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Click to collapse
Then maybe that would be your best bet, using their firmware
I received this. So... There may be hope. Lol
Sent from my SM-G975U using Tapatalk
I'm getting very slow lte speeds on my s10plus Snapdragon with Verizon in my house which usually has a strong connection. 6mbps is terribly slow
ADS3 update with fingerprint patch and fresh factory reset. I did not use any restore methods. Just setup from scratch
joemill said:
I'm getting very slow lte speeds on my s10plus Snapdragon with Verizon in my house which usually has a strong connection. 6mbps is terribly slow
ADS3 update with fingerprint patch and fresh factory reset. I did not use any restore methods. Just setup from scratch
Click to expand...
Click to collapse
Same location just restarted my phone and downloads instantly shot up to 50mbps. Better but still not right. I shouldn't have to restart my phone every few hours to be able download at a decent speed on lte
netengineer said:
I received this. So... There may be hope. Lol
Click to expand...
Click to collapse
What carrier are you on? Factory unlocked?
So, I switched from Sprint to T-Mobile and the issue followed. I figured out that when I connected to LTE it would connect to band 2 or 4. If it does, my data stops working completely. I went in and disabled bands 2 and 4 and it works now.
I think there is an actual issue with the phone on bands 2 and 4. Just my opinion....
I'm completely up to date on the software as well.
Sent from my SM-G975U using Tapatalk

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