Galaxy s10 (all models) LTE issues - Samsung Galaxy S10+ Questions & Answers

How many people are having the LTE issues?
Samsung had me reset my Bluetooth and Wi-Fi settings to try and fix the issue. Of course that didn't help. What does my Bluetooth and WiFi settings have to do with Cellular service? I think they are grasping because there is an actual defect in the phone. I purchased it directly from Samsung but I'm on Sprint. Sprint has acknowledged an issue but I didn't get it through them so I'm out of luck. When you spend over a thousand dollars on a phone, you expect it to work. I had two dropped calls this morning while driving in an area that has service. The phone is basically unusable unless you are on Wi-Fi. (at least with mine) I have a Galaxy s10 +
Sent from my SM-G975U using Tapatalk

Same here with my Sprint Galaxy S10 Plus I'm Roaming 95% of the time and when LTE does kick in nothing loads. So I have to use Wi-Fi.

Exynos S10+ on T-mobile, no LTE issues on my model.

I mean, there is 3 totally different modems (exynos, qualcomm lte and qualcomm 5g), putting the title as all versions is novice at best, and click bait at worst.
Also something to keep in note, Sprint acknowledging a fault doesnt necessarily mean there is a fault or that it is a known issue, its just "good" customer service, they simply cant troubleshoot with the level 1 support, so its easier just to replace your device.
Anyway no issues with my Exynos (G975F) in Brazil with dual sim

opssemnik said:
I mean, there is 3 totally different modems (exynos, qualcomm lte and qualcomm 5g), putting the title as all versions is novice at best, and click bait at worst.
Also something to keep in note, Sprint acknowledging a fault doesnt necessarily mean there is a fault or that it is a known issue, its just "good" customer service, they simply cant troubleshoot with the level 1 support, so its easier just to replace your device.
Anyway no issues with my Exynos (G975F) in Brazil with dual sim
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Click to collapse
No, there is an issue with the Sprint version of the phone

No LTE issues with the unlocked on T-Mobile...

I've been having issues with my Unlocked S10+ on ATT. About every other day I lose my data but it still shows LTE, and this notification pops up. I don't get my data back until I restart my phone 1 or 2 times..
Side note: I've been getting this notification since I got my phone at the beginning of march. ATT can't seem to help me or even give me an answer to what's going on

opssemnik said:
I mean, there is 3 totally different modems (exynos, qualcomm lte and qualcomm 5g), putting the title as all versions is novice at best, and click bait at worst.
Also something to keep in note, Sprint acknowledging a fault doesnt necessarily mean there is a fault or that it is a known issue, its just "good" customer service, they simply cant troubleshoot with the level 1 support, so its easier just to replace your device.
Anyway no issues with my Exynos (G975F) in Brazil with dual sim
Click to expand...
Click to collapse
Sorry about that, I just assumed since it's Sprint they were all Qualcomm LTE (which of course I am on) Wish I could edit the title to give a more detailed so it's not misleading.
It's funny though, if I run a speed test, speeds are great on LTE. It's just connecting takes forever, then the connection doesn't stay.
Don't get me wrong, I love everything else about the phone.
Sent from my SM-G975U using Tapatalk

OregonInfidel said:
I've been having issues with my Unlocked S10+ on ATT. About every other day I lose my data but it still shows LTE, and this notification pops up. I don't get my data back until I restart my phone 1 or 2 times..
Side note: I've been getting this notification since I got my phone at the beginning of march. ATT can't seem to help me or even give me an answer to what's going on
Click to expand...
Click to collapse
Are you on a prepaid plan by chance? Been an issue for AT&T for years now.

Outbreak444 said:
Are you on a prepaid plan by chance? Been an issue for AT&T for years now.
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Yes actually but had no issue with it on my Note 9 before I got the s10+.

OregonInfidel said:
Yes actually but had no issue with it on my Note 9 before I got the s10+.
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Click to collapse
Others have posted online with the same issue since 2015. Do a quick Google search and you'll see. Some switch to a "postpaid" plan and the issue goes away. And some didn't have any issues until getting a new phone.

Outbreak444 said:
Others have posted online with the same issue since 2015. Do a quick Google search and you'll see. Some switch to a "postpaid" plan and the issue goes away. And some didn't have any issues until getting a new phone.
Click to expand...
Click to collapse
Unfortunately my credit is **** so contract is out of the question.

OregonInfidel said:
Unfortunately my credit is **** so contract is out of the question.
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Click to collapse
You know anyone on a postpaid plan with AT&T you could possibly swap SIM's with temporarily to see if the issue persists? Not sure how often it happens, if it's only once a day it may not be a feasible option.
May be able to be resolved with AT&T's firmware?
Did your Note 9 have AT&T's firmware or was it Samsung's unlocked firmware?

Outbreak444 said:
You know anyone on a postpaid plan with AT&T you could possibly swap SIM's with temporarily to see if the issue persists? Not sure how often it happens, if it's only once a day it may not be a feasible option.
May be able to be resolved with AT&T's firmware?
Did your Note 9 have AT&T's firmware or was it Samsung's unlocked firmware?
Click to expand...
Click to collapse
The note 9 I got from ATT, my s10+ I bought from Samsung directly.

OregonInfidel said:
The note 9 I got from ATT, my s10+ I bought from Samsung directly.
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Click to collapse
Then maybe that would be your best bet, using their firmware

I received this. So... There may be hope. Lol
Sent from my SM-G975U using Tapatalk

I'm getting very slow lte speeds on my s10plus Snapdragon with Verizon in my house which usually has a strong connection. 6mbps is terribly slow
ADS3 update with fingerprint patch and fresh factory reset. I did not use any restore methods. Just setup from scratch

joemill said:
I'm getting very slow lte speeds on my s10plus Snapdragon with Verizon in my house which usually has a strong connection. 6mbps is terribly slow
ADS3 update with fingerprint patch and fresh factory reset. I did not use any restore methods. Just setup from scratch
Click to expand...
Click to collapse
Same location just restarted my phone and downloads instantly shot up to 50mbps. Better but still not right. I shouldn't have to restart my phone every few hours to be able download at a decent speed on lte

netengineer said:
I received this. So... There may be hope. Lol
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Click to collapse
What carrier are you on? Factory unlocked?

So, I switched from Sprint to T-Mobile and the issue followed. I figured out that when I connected to LTE it would connect to band 2 or 4. If it does, my data stops working completely. I went in and disabled bands 2 and 4 and it works now.
I think there is an actual issue with the phone on bands 2 and 4. Just my opinion....
I'm completely up to date on the software as well.
Sent from my SM-G975U using Tapatalk

Related

Note 4 exynos LTE problem

does anyone have this problem? i have a friend in the same room with lg g3 on his hand connected with the 4g lte. i have my note 4 with lte capable sim but i got only h+. i really hate this feeling that the g3 beats my note 4 in connectivity issues.. any help will be much appreciated. btw im from philippines and my carrier is smart. tia.
I thought the Exynos CPU wasn't LTE capable? I thought that's the whole reason why the US (which is where I live and LTE is abundant and a big selling point) variant's all use the Snapdragon CPU.
If I'm right, then your phone can't use LTE because it doesn't have the proper hardware. It wouldn't matter if you put in a sim capable of LTE. It would be like having a WiFi router that's capable of a/b/g/n/ac and trying to use a phone only capable of seeing a/b/g signals. The router (the cell tower) would be putting out all signals, yet the phone would not be able to see the n or ac signals.
Another thing is that you may need to have your provider register the phone's IMEI. I had this happen with my old phone, which was LTE capable, but it only got H+. Turns out that the ATT guy didn't register the IMEI, so ATT thought I was still using the phone prior, which was an S2 and wasn't LTE capable. The was basically a cap on the account preventing me from getting lte.
no sir.. Exynos variants are also LTE capable.. I have my LTE in some open roads when i ride the bus.. but my confusion is that my friend and i was in the same room but he has lte in his g3 (he also have the ip5s but sell it which also have lte in that room) while my note 4 only reached the h+.. it hurts actually.
Well I am on 910C, and I have a pretty good coverage in 4G. I didn't notice any difference when I transit from my Note 2 to Note 4, it is the same reception I have been getting..
well, its hard to accept things in here but I think I cant do anything about it. Thanks btw.
rexxar31 said:
no sir.. Exynos variants are also LTE capable.. I have my LTE in some open roads when i ride the bus.. but my confusion is that my friend and i was in the same room but he has lte in his g3 (he also have the ip5s but sell it which also have lte in that room) while my note 4 only reached the h+.. it hurts actually.
Click to expand...
Click to collapse
Oh ok. I misunderstood your initial post and I thought I read somewhere that the Exynos version couldn't work with lte.
Stupid question, but are you both on the same carrier? If so then I have no clue why one phone would get lte and the other not. Unless the G3 has a better antenna or something.
---------- Post added at 04:58 AM ---------- Previous post was at 04:57 AM ----------
rexxar31 said:
well, its hard to accept things in here but I think I cant do anything about it. Thanks btw.
Click to expand...
Click to collapse
May be the only thing to do unfortunately lol
spexwood said:
Oh ok. I misunderstood your initial post and I thought I read somewhere that the Exynos version couldn't work with lte.
Stupid question, but are you both on the same carrier? If so then I have no clue why one phone would get lte and the other not. Unless the G3 has a better antenna or something.
Click to expand...
Click to collapse
Yes we have the same carrier which is SMART. All the difference I know is that his sim came from a smart plan while mine does not. I just bought it from a smart store. I think it wasn't the problem anyway but i cant think of any differences. He has iphone5s before he got the g3 and also got 4g in that room.
I got the same problem as you, and Samsung confirmed that my device has radio defects. And soon I will get the replacement.
FUXAS said:
I got the same problem as you, and Samsung confirmed that my device has radio defects. And soon I will get the replacement.
Click to expand...
Click to collapse
Maybe I should go to my carrier because it is a part of my carrier plan. Thanks.
i check my friend's signal and i found out that it has -93dbm and 49asu and having lte(his phone was an lg g3) and mine has -63dbm and 25asu (galaxy note 4) but doesnt have lte. which signal is better? i dont have any idea in here.. thanks.
rexxar31 said:
i check my friend's signal and i found out that it has -93dbm and 49asu and having lte(his phone was an lg g3) and mine has -63dbm and 25asu (galaxy note 4) but doesnt have lte. which signal is better? i dont have any idea in here.. thanks.
Click to expand...
Click to collapse
If possible swap sim card with your friends sim card, easiest way to isolate problem.
i never tried to swap sim card with him but i already tried another LTE sim card but the result is the same. did you think my note has a problem.? im going to attach pictures. mine is the ss and the picture from camera is the g3. we are in the same room as well.
Can you post this two screen shot,this is mine.
no problem. this is mine. I already checked if the LTE is enabled but got no luck. :crying:
Buddy, I sent you a pm.
Your device is defect, i've returned a 910C with a problem like this, no calls possible in 4g3g2g and 3g2g auto mode, extremely unstable lte and umts data connection, etc. unusable. They swapped the motherboard, i think, because of a better asv group for cpu now and a resetted knox and custom counter. IMEI is still the same. Well, now everything works, i've stable lte and umts and i calls work.
pappschlumpf said:
Your device is defect, i've returned a 910C with a problem like this, no calls possible in 4g3g2g and 3g2g auto mode, extremely unstable lte and umts data connection, etc. unusable. They swapped the motherboard, i think, because of a better asv group for cpu now and a resetted knox and custom counter. IMEI is still the same. Well, now everything works, i've stable lte and umts and i calls work.
Click to expand...
Click to collapse
i am really going to report this to them because it gives me too much inconvenience.

S7 International on AT&T carrier

Anyone using S7 International version on US AT&T carrier?
Care to report any issues? Drawbacks? Limitations, etc?
I'm curious about the this as well
If so, any issues, like with GPS? Also does Samsung pay work?
I don't get why Samsung has made this so complicated: some of us want t faster updates, custom roms etc and are willing to pay for it. And in this particular case a slightly faster more efficient variant.
I just got the 930f, and using it on cricket. So far, I see no drawbacks, but I haven't used it enough. Cricket was auto detected and APN settings already configured. The 930f from ebay was sealed, and no European sim needed.
anywho said:
I just got the 930f, and using it on cricket. So far, I see no drawbacks, but I haven't used it enough. Cricket was auto detected and APN settings already configured. The 930f from ebay was sealed, and no European sim needed.
Click to expand...
Click to collapse
Does Cricket use AT&T towers?
martinezma99 said:
Does Cricket use AT&T towers?
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Click to collapse
yes, it is att owned mvno.
Anyone else on AT&T?
Been debating if I want to get this variant as well. Anybody know if AT&t LTE work? Online claims that the phone does support it, but would rather have someone verify it before I purchased it.
chungdae said:
Been debating if I want to get this variant as well. Anybody know if AT&t LTE work? Online claims that the phone does support it, but would rather have someone verify it before I purchased it.
Click to expand...
Click to collapse
LTE works fine, but this is missing band 30. But Band 30 is very new, and I believe it's mainly big city markets that use it.
^great thank you for the info
I got the international S7 Edge (935f) and I am using it on ATT.
The ebay sellers remove the region lock before shipping, which requires a 10 minute call in the originating country. I also had no issues when putting my ATT sim in and didn't have to change APN settings or anything, it all worked immediately. I get 4G LTE and speeds are typical for what I am used to. I could also use my phone as a wireless hotspot right away, which was very important to me, and something ATT does not allow without a separate plan. No band 30 as was mentioned, but I can live without that. Also, no samsung pay (for the time being), and no voice over LTE, which I never used before anyway. You're also on your own for warranty.
Not many disadvantages to taking the international over the carrier brand, and you will get a lower cost, bloat free, and rootable/fully customizable phone as an advantage. Very happy w/ my purchase.
Hisma said:
I got the international S7 Edge (935f) and I am using it on ATT.
The ebay sellers remove the region lock before shipping, which requires a 10 minute call in the originating country. I also had no issues when putting my ATT sim in and didn't have to change APN settings or anything, it all worked immediately. I get 4G LTE and speeds are typical for what I am used to. I could also use my phone as a wireless hotspot right away, which was very important to me, and something ATT does not allow without a separate plan. No band 30 as was mentioned, but I can live without that. Also, no samsung pay (for the time being), and no voice over LTE, which I never used before anyway. You're also on your own for warranty.
Not many disadvantages to taking the international over the carrier brand, and you will get a lower cost, bloat free, and rootable/fully customizable phone as an advantage. Very happy w/ my purchase.
Click to expand...
Click to collapse
I'm curious if the Samsung Pay app is missing or if it's present and just unable to be configured due to the model number. Thanks! Also, I read someone complaining about GPS with their SM-G935F here in the US. Can't imagine why that would be, but have you had any issues in that area?
samsung pay is not even present. It needs to be baked in by the carrier.
As for GPS, it's perfectly fine. I used it earlier today and it locked in & got me where I needed to go without issue. I don't see why people would say GPS would be impacted by an international phone? GPS will be the same in all of these, and it will connect to the same satellites all the other carriers would use. This isn't like a car where it needs to have region-specific maps pre-loaded.
Does VoLTE work?
myphone12345 said:
Does VoLTE work?
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No
No but I am using an AT&T version G935A in Canada. Works flawlessly!
If I get the international model, will the phone auto update the APN settings on its own?
Capt said:
If I get the international model, will the phone auto update the APN settings on its own?
Click to expand...
Click to collapse
Read my first response.
Sent from my SM-G935F using Tapatalk
Isn't samsung pay downloadble from the play store now (and APKMirror)? I'm curious if it works once it's installed on the phone.
Hisma said:
samsung pay is not even present. It needs to be baked in by the carrier.
As for GPS, it's perfectly fine. I used it earlier today and it locked in & got me where I needed to go without issue. I don't see why people would say GPS would be impacted by an international phone? GPS will be the same in all of these, and it will connect to the same satellites all the other carriers would use. This isn't like a car where it needs to have region-specific maps pre-loaded.
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Click to collapse
Read up on A-GPS: https://en.wikipedia.org/wiki/Assisted_GPS
myphone12345 said:
Read up on A-GPS: https://en.wikipedia.org/wiki/Assisted_GPS
Click to expand...
Click to collapse
Thanks for that. Wasn't aware that they combine the Internet connection with the GPS in these phones, makes sense though.
Still, I speak from personal experience with the phone, GPS locks instantly and works great with Google maps. Haven't used it with any other 3rd party apps yet though. If others have had issues I'd like to hear their personal accounts.
Sent from my SM-G935F using Tapatalk

s7 edge is having trouble with TMobile's LTE mobile data

So I recently purchased s7 edge g935fd from Taiwan. The phone was working fine there in Taiwan. When I came back to the States, however, the phone seems to have trouble connecting TMobile's LTE mobile data. The LTE goes on and off , no matter where I am. The phone still says that it is connected to LTE even when the data is not loading. I tried to reset the APN setting but no avail. I also tried that sim card on my old ASUS Zenphone 2 and the LTE worked fine so it is probably not the sim card's fault. The weird thing is that I can still call, text, and even use 3g network, it's only LTE that is not working properly. Anyone got a solution to this?
Have you gone to settings>mobile networks and checked if it's set to auto connect?
I took off unlimited data from my account because **** sucks here In Aurora Colorado. Isn't worth an extra 20 a month when I got WiFi at home and at work. Plus 2gb free is cool with me. Still got bingeon
Sent from my SM-G935T using Tapatalk
I used to have a note from Verizon Unlocked, but seems they've done that on and off signal quite a lot. Since their phones from T-Mobile have everything pre-installed, you can't even delete or edit their APN.
That's why I got a phone with then GS7E works like a charm.
nano303 said:
I took off unlimited data from my account because **** sucks here In Aurora Colorado. Isn't worth an extra 20 a month when I got WiFi at home and at work. Plus 2gb free is cool with me. Still got bingeon
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
sorry to break it to you but you need to have 3GB or more to have binge on bud
tonyec7 said:
sorry to break it to you but you need to have 3GB or more to have binge on bud
Click to expand...
Click to collapse
Oh well. Like I said even with that sht I can NEVER load a video on Netflix on my lte, I would miss flights before this crap loads. I like t-mobile because it's the only one that's "good" in my area if t-mobile is "good" I don't want to know what's bad. That's cool it works for you. But I rather pay $55 a month for text talk and 2gb of free data
Sent from my SM-G935T using Tapatalk
I have a 935FD on TMO and never have had a problem. I actually have a 935T also, just made sure the APN's matched. The FD however, has never shown an LTE icon although it shows connected to LTE in settings. This could be to being rooted and running a custom rom. But to your main question, again, I've had no issues.
jtford said:
I have a 935FD on TMO and never have had a problem. I actually have a 935T also, just made sure the APN's matched. The FD however, has never shown an LTE icon although it shows connected to LTE in settings. This could be to being rooted and running a custom rom. But to your main question, again, I've had no issues.
Click to expand...
Click to collapse
So you bought and international version? I think I may have to do the same for the Note 7 but not sure how compatible the international versions are with T-Mobile
Sent from my Nexus 6P using Tapatalk
naruto.ninjakid said:
So you bought and international version? I think I may have to do the same for the Note 7 but not sure how compatible the international versions are with T-Mobile
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yes, I bought an International version after realizing it would probably be some time before the 935T got root. From what I understand, and don't quote me on this, but the international version of just about anything is compatible with TMO or any other GSM network. The Note 7 should be just as compatible as my 935FD is with TMO.
jtford said:
Yes, I bought an International version after realizing it would probably be some time before the 935T got root. From what I understand, and don't quote me on this, but the international version of just about anything is compatible with TMO or any other GSM network. The Note 7 should be just as compatible as my 935FD is with TMO.
Click to expand...
Click to collapse
Do you get wifi calling with the international version? It also seems Samsung won't honor the warranty and SquareTrade won't as well since Samsung isn't.
Sent from my Nexus 6P using Tapatalk
naruto.ninjakid said:
Do you get wifi calling with the international version? It also seems Samsung won't honor the warranty and SquareTrade won't as well since Samsung isn't.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
No, and that is the only reason I've kept my TMO version is for the wifi calling. If the buildings where I work weren't blast proof we would have cell signal inside them. Since we don't, the wifi calling is our only Option, besides landlines of course. For all these reasons we're talking about is why I'm looking at getting an HTC 10. I'm getting tired of all the Samsung lock down on stuff.
jtford said:
No, and that is the only reason I've kept my TMO version is for the wifi calling. If the buildings where I work weren't blast proof we would have cell signal inside them. Since we don't, the wifi calling is our only Option, besides landlines of course. For all these reasons we're talking about is why I'm looking at getting an HTC 10. I'm getting tired of all the Samsung lock down on stuff.
Click to expand...
Click to collapse
Lol that's the exact problem I have at work there is absolutely no service in certain parts. It's pretty sad for T-Mobile. We're basically forced to get there version.
Sent from my Nexus 6P using Tapatalk

1+5 on sprint?

Is anyone going to try and see how the new phone works on sprint? I'm thinking about it.
I saw it has all the bands compatible. Curious if anyone is going to try this.
i have sprint, and want it... waiting for the 128gb to be available again...
edit: chatted with oneplus about sprint compatibility, got this answer : As for that concern, we still don't have official information though you may just wait for further updates from OnePlus or you can refer to our Official website.
idk about 600 for a phone that might work, stuck with about a year left on a 2 year contract...
still waiting to get the sprint chat to show on the site lol.
k4m4kz1 said:
i have sprint, and want it... waiting for the 128gb to be available again...
Click to expand...
Click to collapse
So your going to give it a shot also?
realbananA said:
So your going to give it a shot also?
Click to expand...
Click to collapse
see my edit above lol
My concern would be that by all bands, they are talking about GSM. Verizon and Sprint use CDMA. I would hold off if I was on either of those carriers.
Sent from my OnePlus 3T using XDA Labs
mikeprius said:
I saw it has all the bands compatible. Curious if anyone is going to try this.
Click to expand...
Click to collapse
This isn't quite correct. Verizon uses primarily Band 0 CDMA which the OnePlus 5 (And 3/3T) have included. They all lack Band 1 CDMA which is what Sprint primarily uses and Verizon uses in some major markets. Sprint also uses Band 10 CDMA. For Verizon, you can simply pop the SIM in and get service, but Sprint activation is always tied to the device and not the SIM. Sprint only allows approved devices on their network which is the biggest obstacle.
So your service would not be optimal for 1X/3G even if it were activated on Sprint. You'd most likely get no signal at all. The device does support all the LTE Bands, but while there's CDMA Support the OP5 doesn't have any of the CDMA Bands that Sprint utilizes. If you were ever able to get the device manually added in the system or Sprint approved the device on the network, then it would be essentially an LTE-Only device. Note that this might be handy or interesting in a Dual SIM set-up but probably not very optimal for an ordinary Sprint user.
MrMeeseeks said:
My concern would be that by all bands, they are talking about GSM. Verizon and Sprint use CDMA. I would hold off if I was on either of those carriers.
Sent from my OnePlus 3T using XDA Labs
Click to expand...
Click to collapse
It does work on Verizon as did the 3/3T. Verizon uses Band 0 in most of the country, but they do use Band 1 in some major cities, so it's not optimal. The OP3/3T/5 supports Band 2/4 but not Band 13 which is the primary LTE Band for Verizon. People have gotten 1X/3G/LTE working on Verizon, but it's not optimal due to the band support. There also may have been issues switching between CDMA and LTE but haven't checked recently for updates. If going for Dual SIM then it may work well for some people's needs.
According to this site the phone is fully compatible with Sprint then Verizon, I saw some post where people put Verizon sims and they're not able to get LTE but according to this site it should with Sprint.
Now like the comment above, Sprint will have to approve the phone in their system since they have to activate the phone, yeah it sucks but it's how evil Sprint works, Sometimes they have to add the IMEI number of the phone to put it in their system to activate.
Try and see what they said. When Google released phones that were compatible with Sprint, they did activate the phone you bought through google so this can be the same
gypsy214 said:
According to this site the phone is fully compatible with Sprint then Verizon, I saw some post where people put Verizon sims and they're not able to get LTE but according to this site it should with Sprint.
Now like the comment above, Sprint will have to approve the phone in their system since they have to activate the phone, yeah it sucks but it's how evil Sprint works, Sometimes they have to add the IMEI number of the phone to put it in their system to activate.
Try and see what they said. When Google released phones that were compatible with Sprint, they did activate the phone you bought through google so this can be the same
Click to expand...
Click to collapse
It has zero support for CDMA (1X/3G) on Sprint since Sprint uses Band 1 and Band 10 CDMA. It would be unlikely that Sprint would whitelist the OP5 or manually add them to the database, especially considering they never added the ZTE Axon 7 which had full support for Sprint. Would certainly be pretty awesome if they did so and would benefit anyone intending to use the OP5 as an LTE-Only device.
I got the OP5 today and poped my sim in and got LTE and the carrier ID on the sim carrier information. But i have to wait and see if i can get them to add the device into the system. Which i will be on the phone with them all day I'm sure. But I'm going to give it a shot at the least. So far the phone seems awesome.
gmac24 said:
I got the OP5 today and poped my sim in and got LTE and the carrier ID on the sim carrier information. But i have to wait and see if i can get them to add the device into the system. Which i will be on the phone with them all day I'm sure. But I'm going to give it a shot at the least. So far the phone seems awesome.
Click to expand...
Click to collapse
We're rooting for ya! Get it... ROOTing...
gmac24 said:
I got the OP5 today and poped my sim in and got LTE and the carrier ID on the sim carrier information. But i have to wait and see if i can get them to add the device into the system. Which i will be on the phone with them all day I'm sure. But I'm going to give it a shot at the least. So far the phone seems awesome.
Click to expand...
Click to collapse
Any luck in getting it activated?
realbananA said:
Any luck in getting it activated?
Click to expand...
Click to collapse
So far no. But today brings a new day. lol not giving up just yet. The guys I have talked to last night with Sprint tech support, told me to go into the store and get a new sim and that should fix my problem. They are saying that because I'm coming from a IPhone a new sim card is required. I will update tonight when I get done.
gmac24 said:
So far no. But today brings a new day. lol not giving up just yet. The guys I have talked to last night with Sprint tech support, told me to go into the store and get a new sim and that should fix my problem. They are saying that because I'm coming from a IPhone a new sim card is required. I will update tonight when I get done.
Click to expand...
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Pls do I need a new phone
gmac24 said:
So far no. But today brings a new day. lol not giving up just yet. The guys I have talked to last night with Sprint tech support, told me to go into the store and get a new sim and that should fix my problem. They are saying that because I'm coming from a IPhone a new sim card is required. I will update tonight when I get done.
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Any luck with new sprint sim card? I was not able to activate OnePlus 5 on Sprint Service. Here is comments from Sprint customer care:-
Laine P. : I totally understand how much you wanted to activate your phone. However, to activate it here in our network, I would suggest to contact back oneplus company to let the device be activated so that it will be loaded here in our system.
When I contact OnePlus they said "We are not supporting Sprint and Verizon"
I will be watching this very closely.
Harjinder.Sidhu said:
Any luck with new sprint sim card? I was not able to activate OnePlus 5 on Sprint Service. Here is comments from Sprint customer care:-
Laine P. : I totally understand how much you wanted to activate your phone. However, to activate it here in our network, I would suggest to contact back oneplus company to let the device be activated so that it will be loaded here in our system.
When I contact OnePlus they said "We are not supporting Sprint and Verizon"
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Well I will have my final answer today. I go back into the store and get my sim card and pop it in and see what happens if this doesn't work. Bye OP5 :crying:
gmac24 said:
Well I will have my final answer today. I go back into the store and get my sim card and pop it in and see what happens if this doesn't work. Bye OP5 :crying:
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I'm guessing it didn't work?
realbananA said:
I'm guessing it didn't work?
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No it didn't. :crying: I spent several days and driving to different stores and getting different stories from sprint tech support, but I expected that.
gmac24 said:
No it didn't. :crying: I spent several days and driving to different stores and getting different stories from sprint tech support, but I expected that.
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Disappointing to hear. Thanks for giving it a try and letting us know and sharing the info

Confusion with Verizon S8 on StraightTalk with an AT&T sim

Hi guys... i'm actually brand new to the forums. I read threads on here a lot since I will google a phone question & this website usually comes up in some of the 1st results. I never made an account though.. I have now because I haven't been able to find a clear answer on this one..
Just a little back story ; I had StraightTalk with an AT&T simcard from like 2013-2016 on straight talk with an iPhone 5, 5S, and 6 but they were all either AT&T models, or, for example, the iPhone 6 I had was an unlocked model. They worked regardless. & I never had any issues with coverage. I got signal practically everywhere, and had LTE coverage always. It was literally a clone of the coverage you'd get if you actually had AT&T, the coverage maps matched and data speeds weren't even capped, I was getting about 20 or so megs around here in the area, which would have been the same even if I was actually with AT&T.
I went to Verizon postpaid when I turned 18, and wanted to get a new phone, so I was on postpaid from May of 2016 with Verizon until about 2 days ago because they were just getting too expensive to afford. I assumed my experience with straight talk was gonna be exactly the same as it always was when I had them with all my iPhone's. & just to let you guys know, I did much research beforehand & I knew that all of Verizon's smartphone being released these days are already carrier unlocked, & are world/global phone's right out of the box. Not only this, but the model of my Verizon S8 is SM-G950U, which is the same model number as the unlocked galaxy S8 that's not sold from any carrier.
So with all of that in mind, for some reason, my coverage is terrible on StraightTalk. I am only getting HSPA+ ( faux 4g, i'm acting as if you guys don't know what i'm talking about :laugh: ) & when I leave my house, very RARELY LTE. Signal strength is not as good either. I've searched google for hours..... & i've tried multiple different APN's on the phone... but I can't seem to do anything. & I couldn't find many threads on here about it either. I'm just so confused and lost because it is a known fact that the Verizon S8 is a world phone. & the bands that AT&T runs it's LTE on is also the exact same bands that the G950U supports. So is there something i'm doing wrong here? Or something you guys might be able to help me with? I know that with all my iPhone's on ST I was getting LTE no matter what and signal strength was much better. It's just very dissapointing that I spent $60+ on an activation kit, and get absolutely ****ty coverage, and I have no clue what to do at this point. I've given up. For anyone who took the time to read all of this, thank you. Lol.
Flash the unlocked firmware and all will be good
Sent from my SM-G950U using Tapatalk
bricky23 said:
Flash the unlocked firmware and all will be good
Sent from my SM-G950U using Tapatalk
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OP, any updates?
AgentH22 said:
OP, any updates?
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wondering the same thing myself:silly:

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