does anyone have this problem? i have a friend in the same room with lg g3 on his hand connected with the 4g lte. i have my note 4 with lte capable sim but i got only h+. i really hate this feeling that the g3 beats my note 4 in connectivity issues.. any help will be much appreciated. btw im from philippines and my carrier is smart. tia.
I thought the Exynos CPU wasn't LTE capable? I thought that's the whole reason why the US (which is where I live and LTE is abundant and a big selling point) variant's all use the Snapdragon CPU.
If I'm right, then your phone can't use LTE because it doesn't have the proper hardware. It wouldn't matter if you put in a sim capable of LTE. It would be like having a WiFi router that's capable of a/b/g/n/ac and trying to use a phone only capable of seeing a/b/g signals. The router (the cell tower) would be putting out all signals, yet the phone would not be able to see the n or ac signals.
Another thing is that you may need to have your provider register the phone's IMEI. I had this happen with my old phone, which was LTE capable, but it only got H+. Turns out that the ATT guy didn't register the IMEI, so ATT thought I was still using the phone prior, which was an S2 and wasn't LTE capable. The was basically a cap on the account preventing me from getting lte.
no sir.. Exynos variants are also LTE capable.. I have my LTE in some open roads when i ride the bus.. but my confusion is that my friend and i was in the same room but he has lte in his g3 (he also have the ip5s but sell it which also have lte in that room) while my note 4 only reached the h+.. it hurts actually.
Well I am on 910C, and I have a pretty good coverage in 4G. I didn't notice any difference when I transit from my Note 2 to Note 4, it is the same reception I have been getting..
well, its hard to accept things in here but I think I cant do anything about it. Thanks btw.
rexxar31 said:
no sir.. Exynos variants are also LTE capable.. I have my LTE in some open roads when i ride the bus.. but my confusion is that my friend and i was in the same room but he has lte in his g3 (he also have the ip5s but sell it which also have lte in that room) while my note 4 only reached the h+.. it hurts actually.
Click to expand...
Click to collapse
Oh ok. I misunderstood your initial post and I thought I read somewhere that the Exynos version couldn't work with lte.
Stupid question, but are you both on the same carrier? If so then I have no clue why one phone would get lte and the other not. Unless the G3 has a better antenna or something.
---------- Post added at 04:58 AM ---------- Previous post was at 04:57 AM ----------
rexxar31 said:
well, its hard to accept things in here but I think I cant do anything about it. Thanks btw.
Click to expand...
Click to collapse
May be the only thing to do unfortunately lol
spexwood said:
Oh ok. I misunderstood your initial post and I thought I read somewhere that the Exynos version couldn't work with lte.
Stupid question, but are you both on the same carrier? If so then I have no clue why one phone would get lte and the other not. Unless the G3 has a better antenna or something.
Click to expand...
Click to collapse
Yes we have the same carrier which is SMART. All the difference I know is that his sim came from a smart plan while mine does not. I just bought it from a smart store. I think it wasn't the problem anyway but i cant think of any differences. He has iphone5s before he got the g3 and also got 4g in that room.
I got the same problem as you, and Samsung confirmed that my device has radio defects. And soon I will get the replacement.
FUXAS said:
I got the same problem as you, and Samsung confirmed that my device has radio defects. And soon I will get the replacement.
Click to expand...
Click to collapse
Maybe I should go to my carrier because it is a part of my carrier plan. Thanks.
i check my friend's signal and i found out that it has -93dbm and 49asu and having lte(his phone was an lg g3) and mine has -63dbm and 25asu (galaxy note 4) but doesnt have lte. which signal is better? i dont have any idea in here.. thanks.
rexxar31 said:
i check my friend's signal and i found out that it has -93dbm and 49asu and having lte(his phone was an lg g3) and mine has -63dbm and 25asu (galaxy note 4) but doesnt have lte. which signal is better? i dont have any idea in here.. thanks.
Click to expand...
Click to collapse
If possible swap sim card with your friends sim card, easiest way to isolate problem.
i never tried to swap sim card with him but i already tried another LTE sim card but the result is the same. did you think my note has a problem.? im going to attach pictures. mine is the ss and the picture from camera is the g3. we are in the same room as well.
Can you post this two screen shot,this is mine.
no problem. this is mine. I already checked if the LTE is enabled but got no luck. :crying:
Buddy, I sent you a pm.
Your device is defect, i've returned a 910C with a problem like this, no calls possible in 4g3g2g and 3g2g auto mode, extremely unstable lte and umts data connection, etc. unusable. They swapped the motherboard, i think, because of a better asv group for cpu now and a resetted knox and custom counter. IMEI is still the same. Well, now everything works, i've stable lte and umts and i calls work.
pappschlumpf said:
Your device is defect, i've returned a 910C with a problem like this, no calls possible in 4g3g2g and 3g2g auto mode, extremely unstable lte and umts data connection, etc. unusable. They swapped the motherboard, i think, because of a better asv group for cpu now and a resetted knox and custom counter. IMEI is still the same. Well, now everything works, i've stable lte and umts and i calls work.
Click to expand...
Click to collapse
i am really going to report this to them because it gives me too much inconvenience.
Related
I have the international version of the s4 on Tmobile USA network. I'm having issues with getting 3g/4g/H+ connection. Majority if the time is staying on edge, I've called tmobile and they've helped little, made a few adjustments but still mainly getting edge. Just seeing if anyone is encountering the same thing and found a solution.
calibachrome said:
I have the international version of the s4 on Tmobile USA network. I'm having issues with getting 3g/4g/H+ connection. Majority if the time is staying on edge, I've called tmobile and they've helped little, made a few adjustments but still mainly getting edge. Just seeing if anyone is encountering the same thing and found a solution.
Click to expand...
Click to collapse
I doubt that i9500 will support 4G but 3g should work may be some APN / Area issue
http://www.gsmarena.com/compare.php3?idPhone1=5125&idPhone2=5371
Im on Tmobile (USA/New Jersey)
Almost all Manhattan cover with H/H+, sometimes I see 3G.
In New Jersey most of the time Edge.
Regards.
avetny said:
Im on Tmobile (USA/New Jersey)
Almost all Manhattan cover with H/H+, sometimes I see 3G.
In New Jersey most of the time Edge.
Regards.
Click to expand...
Click to collapse
What network mode are u running and did u do any modifications to the access points?
calibachrome said:
What network mode are u running and did u do any modifications to the access points?
Click to expand...
Click to collapse
-GSM/WCDMA (auto/connect)
-"0" modification.
Boy is it your first international phone?
Any way what kind of modification they (tmobile) do to you ?
avetny said:
-GSM/WCDMA (auto/connect)
-"0" modification.
Boy is it your first international phone?
Any way what kind of modification they (tmobile) do to you ?
Click to expand...
Click to collapse
Yeah first international, got it as a gift or otherwise I would have gotten the carrier branded. They had me changed it to WCMDA, and changed the apn name to fast.t-mobile.com That actually got me some H+ and 3G connection momentarily then went right back to edge.
calibachrome said:
Yeah first international, got it as a gift or otherwise I would have gotten the carrier branded. They had me changed it to WCMDA, and changed the apn name to fast.t-mobile.com That actually got me some H+ and 3G connection momentarily then went right back to edge.
Click to expand...
Click to collapse
Oh....all international phones not compatibly with t-mobile 4G bandage. I remember I started seeing first "3G" in the end of 2012. I shocked I got H+ most of the time with GS4 ! (example check my screenshot. This is now in Jersey City)
Also international phones got stable "3G" everywhere on AT&T.
And BTW thank you very much for this "They had me changed it to WCMDA, and changed the apn name to fast.t-mobile.com That actually got me some H+ and 3G connection momentarily then went right back to edge." I will try.
Regards.
I'd just sell the international and buy the t mobile version. Make your life easier.
bobbydsiu said:
I'd just sell the international and buy the t mobile version. Make your life easier.
Click to expand...
Click to collapse
No. I don't need Snapdragon even for free.
I got my phone more than a month ago. It's soon the time to sell this phone...(Note3 coming out)
...example my Note3 will be on sale already when it will "just arrived" to usa networks.
+International phones got biggest development.
Regards.
avetny said:
No. I don't need Snapdragon even for free.
I got my phone more than a month ago. It's soon the time to sell this phone...(Note3 coming out)
...example my Note3 will be on sale already when it will "just arrived" to usa networks.
+International phones got biggest development.
Regards.
Click to expand...
Click to collapse
Yeah I just put it on Craigslist seeing if someone is interested in a trade for a carrier brand. I love this version and all but it's 2013 I need network speed. I just can't believe with all this technology they can't make a international phone that supports worldwide bands. I was asking on here if there was a way to root it and flash the Tmobile bands or another route other than trading out for a carrier branded model.
calibachrome said:
Yeah I just put it on Craigslist seeing if someone is interested in a trade for a carrier brand. I love this version and all but it's 2013 I need network speed. I just can't believe with all this technology they can't make a international phone that supports worldwide bands. I was asking on here if there was a way to root it and flash the Tmobile bands or another route other than trading out for a carrier branded model.
Click to expand...
Click to collapse
Yea I see your point.
So is there a way to root and flash Tmobile radio or bands?
calibachrome said:
So is there a way to root and flash Tmobile radio or bands?
Click to expand...
Click to collapse
unfortunately it comes down to the hardware, and long story short, the I9500 does not have 1700mhz band. www.airportal.de let's you see where t mobile is "refarming" the 1900mhz band which will work with your phone.
sorry dude, and I'm sorry too because I play 3d games and the I9500 has a smoother and faster gpu :crying:
calibachrome said:
I have the international version of the s4 on Tmobile USA network. I'm having issues with getting 3g/4g/H+ connection. Majority if the time is staying on edge, I've called tmobile and they've helped little, made a few adjustments but still mainly getting edge. Just seeing if anyone is encountering the same thing and found a solution.
Click to expand...
Click to collapse
yes.
same here.
---------- Post added at 05:44 PM ---------- Previous post was at 05:42 PM ----------
avetny said:
Im on Tmobile (USA/New Jersey)
Almost all Manhattan cover with H/H+, sometimes I see 3G.
In New Jersey most of the time Edge.
Regards.
Click to expand...
Click to collapse
me too
i bought a unlocked galaxy s4 i9505 and im using it in mexico with a telcel chip, the problem is that now im having problems with the 3g, sometimes it gets the signal but its only for a short time, im only getting edge, i dont know what might be the problem, the 3g frequency here is 850 mhz so it is supported by the i9505,so if anyone might know something that can help me i would appreciate it. thanks!
asr7 said:
i bought a unlocked galaxy s4 i9505 and im using it in mexico with a telcel chip, the problem is that now im having problems with the 3g, sometimes it gets the signal but its only for a short time, im only getting edge, i dont know what might be the problem, the 3g frequency here is 850 mhz so it is supported by the i9505,so if anyone might know something that can help me i would appreciate it. thanks!
Click to expand...
Click to collapse
Probably a provider issue due to bad coverage. Have you tried inserting a simcard of a different provider from a friend/relative to see if reception is better or tried reception on other locations with your simcard?
calls ardiods
gee2012 said:
Probably a provider issue due to bad coverage. Have you tried inserting a simcard of a different provider from a friend/relative to see if reception is better or tried reception on other locations with your simcard?
Click to expand...
Click to collapse
i tried inserting my simcard on another phone more specific an iphone 4s, and the iphone does get 3g, also i inserted in the s4 the simcard from a friend and it gets 3g for a short period of time but then it goes to edge again.
I too have a similar problem although I think mine was down to stupidity!
Anyway, try setting the Network to either 3G or 2G/3G only and not 4G/3G/2G. That's fixed it for me anyway!
asr7 said:
i tried inserting my simcard on another phone more specific an iphone 4s, and the iphone does get 3g, also i inserted in the s4 the simcard from a friend and it gets 3g for a short period of time but then it goes to edge again.
Click to expand...
Click to collapse
gnasher666 said:
I too have a similar problem although I think mine was down to stupidity!
Anyway, try setting the Network to either 3G or 2G/3G only and not 4G/3G/2G. That's fixed it for me anyway!
Click to expand...
Click to collapse
yes i already tried that, but it doesnt works, it only gets me edge signal, and sometimes but a very few times it gets 3g but only for a moment then loses it, i have no idea what can be happening
asr7 said:
i bought a unlocked galaxy s4 i9505 and im using it in mexico with a telcel chip, the problem is that now im having problems with the 3g, sometimes it gets the signal but its only for a short time, im only getting edge, i dont know what might be the problem, the 3g frequency here is 850 mhz so it is supported by the i9505,so if anyone might know something that can help me i would appreciate it. thanks!
Click to expand...
Click to collapse
Are you using an original or a self made one out of a regular sim?
I had a similar problem using a self cut microsim. Replacing it with an original one solved it for me.
andymihail said:
Are you using an original or a self made one out of a regular sim?
I had a similar problem using a self cut microsim. Replacing it with an original one solved it for me.
Click to expand...
Click to collapse
it was an original one, the carrier cut it for me, and it was working great but suddenly it started having problems, also i put the same sim on an iphone 4s and there it does works, but i will try that maybe it can work on the s4, thanks!
Any issues with the Unlocked version in using it to T-Mobile?
[EDITED for accuracy] Yes - weaker signal on T-Mobile than the S5, with the unlocked international SM-G935FD (dual SIM). This might be due to the metal body around the antenna, or weaker modem.
Dandv, you are an idiot. Quit giving people false information. Your phone does get lte. You have an international version. Just because your phone says 4g doesn't mean your not getting lte. Everyone but the US labels lte as 4g. What the label says in the top right corner of your phone has no bearing on what you are getting as far as the international version goes. Here's how it breaks down international to us version. LTE=4G on international version. H+=What T-mobile calls 4G. H=3G and so on. It's just labeling and has nothing to do with what you are actually getting. If you don't believe me you can switch the network in the settings from lte to 4g and it will change the symbol from 4g to h+. Now, your signal is a whole different issue. A-the modem that came with your phone might not be optimized for T-mobile but you can find a different modem to try and flash via Odin. B-the phone supports all bands from every region. And C-the modem in the s7 might be weaker than the s5. My modem in my s6 is weaker and it's because of the metal body. This is very well known and could be found out if you did some research. Everything that I am telling you can be Googled if you don't believe me. This is suppose to be a helpful forum for people with questions so please stop giving false information.
miller1821 said:
Dandv, you are an idiot. Quit giving people false information. Your phone does get lte. You have an international version. Just because your phone says 4g doesn't mean your not getting lte. Everyone but the US labels lte as 4g. What the label says in the top right corner of your phone has no bearing on what you are getting as far as the international version goes. Here's how it breaks down international to us version. LTE=4G on international version. H+=What T-mobile calls 4G. H=3G and so on. It's just labeling and has nothing to do with what you are actually getting. If you don't believe me you can switch the network in the settings from lte to 4g and it will change the symbol from 4g to h+. Now, your signal is a whole different issue. A-the modem that came with your phone might not be optimized for T-mobile but you can find a different modem to try and flash via Odin. B-the phone supports all bands from every region. And C-the modem in the s7 might be weaker than the s5. My modem in my s6 is weaker and it's because of the metal body. This is very well known and could be found out if you did some research. Everything that I am telling you can be Googled if you don't believe me. This is suppose to be a helpful forum for people with questions so please stop giving false information.
Click to expand...
Click to collapse
I know it's not what was asked. but ZERO issues on ATT network with 935F.
In some regions they dont name it LTE, its Just 4G or 4G+. so if it displays 4G then you are on LTE
Any comments on International vs. T-Mobile version as far as everyday use and performance on T-Mobile? I'm trying to decide which version I should get. I like the absence of bloatware, etc. on International version (though T-mobile probably has the least of the big 4 carriers), and possibly better/more frequent (?) updates.
GeodudeFFP said:
Any comments on International vs. T-Mobile version as far as everyday use and performance on T-Mobile? I'm trying to decide which version I should get. I like the absence of bloatware, etc. on International version (though T-mobile probably has the least of the big 4 carriers), and possibly better/more frequent (?) updates.
Click to expand...
Click to collapse
The international version doesn't completely lack bloatware. My G935FD has a bunch of apps that you can't remove (unless you root the phone): S Planner (a calendar, which keeps begging for permission to display notifications, via another notification!), MS suite (Word, Excel, PowerPoint, OneNote, OneDrive, Skype), Samsung's browser (Chrome is already installed), an Email client, Facebook app that you can't remove if you want to use Metal instead, Samsung Gear (even if you don't have any Gear devices, you can't uninstall it) etc. There are lots of threads on debloating the S7.
I got the Dual sim version using it in hawaii and everything seems fine for me, no changes from my tmobile note 5.
dandv said:
The international version doesn't completely lack bloatware. My G935FD has a bunch of apps that you can't remove (unless you root the phone): S Planner (a calendar, which keeps begging for permission to display notifications, via another notification!), MS suite (Word, Excel, PowerPoint, OneNote, OneDrive, Skype), Samsung's browser (Chrome is already installed), an Email client, Facebook app that you can't remove if you want to use Metal instead, Samsung Gear (even if you don't have any Gear devices, you can't uninstall it) etc. There are lots of threads on debloating the S7.
Click to expand...
Click to collapse
That's not really bloatware at least like it is in the US, but I know what you mean.
Sent Via My Samsung S7 Edge
dandv said:
The international version doesn't completely lack bloatware. My G935FD has a bunch of apps that you can't remove (unless you root the phone): S Planner (a calendar, which keeps begging for permission to display notifications, via another notification!), MS suite (Word, Excel, PowerPoint, OneNote, OneDrive, Skype), Samsung's browser (Chrome is already installed), an Email client, Facebook app that you can't remove if you want to use Metal instead, Samsung Gear (even if you don't have any Gear devices, you can't uninstall it) etc. There are lots of threads on debloating the S7.
Click to expand...
Click to collapse
Agreed, that's a lot of junk I don't need, but at least it's without the carrier bloatware.
How about real-world performance...any differences I would notice (i.e., the pros/cons)?
GeodudeFFP said:
Agreed, that's a lot of junk I don't need, but at least it's without the carrier bloatware.
How about real-world performance...any differences I would notice (i.e., the pros/cons)?
Click to expand...
Click to collapse
exynos are better than SD820 in term of dev and battery live
DUOS on T-Mobile
I just received my DUOS today. Ijbterms of reception, seems about half as weak a signal as from my s6 edge I upgraded from.
My major concern is the 4G vs LTE connectivity. I understand how most of the world dubs LTE as 4G, however my worry is not what tiny icon displays in the corner of the screen, its the performance...
My s6-edge was getting the "LTE" speeds of 15mb/s down but now I'm currently faced with speeds 70% slower.
I've checked in settings under Sim manager and mobile networks, but can't seem to change anything.
I know there was mention of finding the right modem firmware to flash onto the phone depending on region of use, can anyone advise me what I might try switching it to?
DJ.A-BOMG said:
I just received my DUOS today. Ijbterms of reception, seems about half as weak a signal as from my s6 edge I upgraded from.
My major concern is the 4G vs LTE connectivity. I understand how most of the world dubs LTE as 4G, however my worry is not what tiny icon displays in the corner of the screen, its the performance...
My s6-edge was getting the "LTE" speeds of 15mb/s down but now I'm currently faced with speeds 70% slower.
I've checked in settings under Sim manager and mobile networks, but can't seem to change anything.
I know there was mention of finding the right modem firmware to flash onto the phone depending on region of use, can anyone advise me what I might try switching it to?
Click to expand...
Click to collapse
What do you have when you dial *#0011# ?
Hi, any luck getting band 12 to work?
Also if you guys can recommend a good app/way to mesure reception strentgh I have both a 935F and 935T running on T-mobile so I can measure speeds if needed - in my apartment (in NYC) I seem to be getting less signal on the international than on the Tmo (1-2 bars vs 4), but call quality is fine.
Remix22 said:
Hi, any luck getting band 12 to work?
Click to expand...
Click to collapse
The phone has band 12 but it won't connect to it with tmobile. It needs tmobile specific files which the international rom doesn't have which is bs.
Sent from my SM-G935F using Tapatalk
---------- Post added at 12:14 PM ---------- Previous post was at 12:11 PM ----------
Remix22 said:
Also if you guys can recommend a good app/way to mesure reception strentgh I have both a 935F and 935T running on T-mobile so I can measure speeds if needed - in my apartment (in NYC) I seem to be getting less signal on the international than on the Tmo (1-2 bars vs 4), but call quality is fine.
Click to expand...
Click to collapse
There are plenty of signal in the play store. But don't be tricked by bars. Tmobile plays around with bars and dB values. The international version keeps it real. It'll tell you the truest bar value in my opinion. With tmobile, where most phoned would show 2 bars, tmobile will show 3-5 bars on their phone, making you think you have excellent service everywhere
Sent from my SM-G935F using Tapatalk
dandv said:
Facebook app that you can't remove if you want to use Metal instead, Samsung Gear (even if you don't have any Gear devices, you can't uninstall it) etc. There are lots of threads on debloating the S7.
Click to expand...
Click to collapse
Well, I managed to get Facebook off my phone and I'm not rooted
Sent from my SM-G930F using XDA-Developers mobile app
SD here on tmo, no issues. Better reception than on my iphone 6 plus on tmo.
ssgunner20 said:
SD here on tmo, no issues. Better reception than on my iphone 6 plus on tmo.
Click to expand...
Click to collapse
hi, I just got the 935f and still have a 935t, I compared signal reception and strength between the two, see my post in the t-mobile section, oh and I get LTE over band 12. One funny thing is that the 935F seems to connect to different towers than the t-mobile one I have no idea why... http://forum.xda-developers.com/showpost.php?p=66740184&postcount=47
So I have the 935f and here's some things I'm seeing. It does have band 12, though no Volte. When I do *#0011# it shows the phone as being in band 12. Now here's the thing, in band 12 on T-Mobile the speed is nowhere near the speed of Band 4, but the phone seems to want to stay in Band 12. I've used a "connection stabilizer" app and it does seem to "bump" the phone into Band 4. I'm no expert on this stuff, but this is my personal experience as the phone is "stuck" in band 12 otherwise. I'm just north of Detroit, and here are my speedtest results in my house. Keep in mind I have never had good reception in my home, 2-3 bars max.
On 2 bars at time of test in my house
Band 12 down 1.71 Mbps up .12 Mbps
Band 4 with app on down 18.90 Mbps up .19 Mbps
Does someone know a better fix for this than an app, it works but it's a major battery drain .
I was reaching the limits of my 32GB device so I bought what looked like a good one on Swappa. It's in very good condition and seems well cared for, and everything works fine. I've unlocked the bootloader and installed the same ROM (Pure Nexus) and versions as my 32GB unit had. The problem is that I often see H where my brother, who has the same phone, sees LTE. I often can't use the phone, where he can. It basically seems that the signal is worse on my new phone than the other ones. I've checked the baseband version and they are the same.
Does anyone have any ideas on why this might be? I am thinking of sending it in for support.
Thanks
Have you checked your apns? I would look and see if there are any missing or if something doesn't look right. If so manually key APN in and see if that resolves your issue.
Sent from my Nexus 6P using XDA-Developers Legacy app
---------- Post added at 09:35 PM ---------- Previous post was at 09:34 PM ----------
You can usually find your apns on whatever carrier you have website just Google around shouldn't be too hard..
Sent from my Nexus 6P using XDA-Developers Legacy app
sshanky said:
The problem is that I often see H where my brother, who has the same phone, sees LTE. I often can't use the phone, where he can. It basically seems that the signal is worse on my new phone than the other ones. I've checked the baseband version and they are the same. Does anyone have any ideas on why this might be? I am thinking of sending it in for support. Thanks
Click to expand...
Click to collapse
Is your latest phone a NA model or International? You didn't say but are you on the same carrier as your brother? Have you swapped SIM cards to rule that out?
Clone your brother's APN/ settings exactly. You can either edit an existing APN or start a new one.
Both of you run an app called LTE Discovery to find out which LTE band your brother's phone is on and what his signal strength is, at the same time you have different signal strength. Are you on the same LTE band with different signal strength? Are you on a different, weaker band? Why isn't your phone connecting to the same "stronger" band? Swap the SIM card, to see if the "good" LTE band follows the SIM or stays with his phone.
I haven't swapped out SIM cards and we are on the same carrier (T-Mobile). However, I didn't think it was necessary, because my prior phone, a 32GB N6P, performed perfectly and we always seemed to have the same signal more or less.
I have checked the APNs and they are set the same.
We installed LTE Discovery. Often I would not have LTE while he would have it. A few times when he had it and I didn't, I tried using LTE Discovery to restart the radio. Once, it switched to LTE but soon after that downgraded back to H.
Unfortunately you have no warranty if you bought the phone on Swappa. You can always try a factory reset and see if that helps. Maybe the previous owner did some software mods that are causing an issue. Are you on stock? Latest build and radio? Are you a Verizon customer or another carrier? Verizon has had their own builds in January and February partly because of radio issues. Are you using a case or screen protector? If so you might want to try using the phone naked to ensure nothing is interfering with the antenna. You could also contact your carrier and check if they see anything on their end. That helped me once when I was having signal issues. You should also be able to get a new sim from your carrier for free, which is worth a try.
The phone apparently has Nexus Protect in place, and maybe there is still factory warranty remaining? The phone came stock, but I've installed Pure Nexus/TWRP installed, exactly the same as my other phone. Latest radio. T-Mobile customer. Thanks
sshanky said:
The phone apparently has Nexus Protect in place, and maybe there is still factory warranty remaining? The phone came stock, but I've installed Pure Nexus/TWRP installed, exactly the same as my other phone. Latest radio. T-Mobile customer. Thanks
Click to expand...
Click to collapse
Ever figure this out? Am wondering if mine has the same problem
Sent from my Nexus 6P using Tapatalk
No, nothing new. I was going to switch to a different phone because it might just be something quirky with that one. No other ideas...sorry.
How many people are having the LTE issues?
Samsung had me reset my Bluetooth and Wi-Fi settings to try and fix the issue. Of course that didn't help. What does my Bluetooth and WiFi settings have to do with Cellular service? I think they are grasping because there is an actual defect in the phone. I purchased it directly from Samsung but I'm on Sprint. Sprint has acknowledged an issue but I didn't get it through them so I'm out of luck. When you spend over a thousand dollars on a phone, you expect it to work. I had two dropped calls this morning while driving in an area that has service. The phone is basically unusable unless you are on Wi-Fi. (at least with mine) I have a Galaxy s10 +
Sent from my SM-G975U using Tapatalk
Same here with my Sprint Galaxy S10 Plus I'm Roaming 95% of the time and when LTE does kick in nothing loads. So I have to use Wi-Fi.
Exynos S10+ on T-mobile, no LTE issues on my model.
I mean, there is 3 totally different modems (exynos, qualcomm lte and qualcomm 5g), putting the title as all versions is novice at best, and click bait at worst.
Also something to keep in note, Sprint acknowledging a fault doesnt necessarily mean there is a fault or that it is a known issue, its just "good" customer service, they simply cant troubleshoot with the level 1 support, so its easier just to replace your device.
Anyway no issues with my Exynos (G975F) in Brazil with dual sim
opssemnik said:
I mean, there is 3 totally different modems (exynos, qualcomm lte and qualcomm 5g), putting the title as all versions is novice at best, and click bait at worst.
Also something to keep in note, Sprint acknowledging a fault doesnt necessarily mean there is a fault or that it is a known issue, its just "good" customer service, they simply cant troubleshoot with the level 1 support, so its easier just to replace your device.
Anyway no issues with my Exynos (G975F) in Brazil with dual sim
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Click to collapse
No, there is an issue with the Sprint version of the phone
No LTE issues with the unlocked on T-Mobile...
I've been having issues with my Unlocked S10+ on ATT. About every other day I lose my data but it still shows LTE, and this notification pops up. I don't get my data back until I restart my phone 1 or 2 times..
Side note: I've been getting this notification since I got my phone at the beginning of march. ATT can't seem to help me or even give me an answer to what's going on
opssemnik said:
I mean, there is 3 totally different modems (exynos, qualcomm lte and qualcomm 5g), putting the title as all versions is novice at best, and click bait at worst.
Also something to keep in note, Sprint acknowledging a fault doesnt necessarily mean there is a fault or that it is a known issue, its just "good" customer service, they simply cant troubleshoot with the level 1 support, so its easier just to replace your device.
Anyway no issues with my Exynos (G975F) in Brazil with dual sim
Click to expand...
Click to collapse
Sorry about that, I just assumed since it's Sprint they were all Qualcomm LTE (which of course I am on) Wish I could edit the title to give a more detailed so it's not misleading.
It's funny though, if I run a speed test, speeds are great on LTE. It's just connecting takes forever, then the connection doesn't stay.
Don't get me wrong, I love everything else about the phone.
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OregonInfidel said:
I've been having issues with my Unlocked S10+ on ATT. About every other day I lose my data but it still shows LTE, and this notification pops up. I don't get my data back until I restart my phone 1 or 2 times..
Side note: I've been getting this notification since I got my phone at the beginning of march. ATT can't seem to help me or even give me an answer to what's going on
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Click to collapse
Are you on a prepaid plan by chance? Been an issue for AT&T for years now.
Outbreak444 said:
Are you on a prepaid plan by chance? Been an issue for AT&T for years now.
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Yes actually but had no issue with it on my Note 9 before I got the s10+.
OregonInfidel said:
Yes actually but had no issue with it on my Note 9 before I got the s10+.
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Click to collapse
Others have posted online with the same issue since 2015. Do a quick Google search and you'll see. Some switch to a "postpaid" plan and the issue goes away. And some didn't have any issues until getting a new phone.
Outbreak444 said:
Others have posted online with the same issue since 2015. Do a quick Google search and you'll see. Some switch to a "postpaid" plan and the issue goes away. And some didn't have any issues until getting a new phone.
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Unfortunately my credit is **** so contract is out of the question.
OregonInfidel said:
Unfortunately my credit is **** so contract is out of the question.
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Click to collapse
You know anyone on a postpaid plan with AT&T you could possibly swap SIM's with temporarily to see if the issue persists? Not sure how often it happens, if it's only once a day it may not be a feasible option.
May be able to be resolved with AT&T's firmware?
Did your Note 9 have AT&T's firmware or was it Samsung's unlocked firmware?
Outbreak444 said:
You know anyone on a postpaid plan with AT&T you could possibly swap SIM's with temporarily to see if the issue persists? Not sure how often it happens, if it's only once a day it may not be a feasible option.
May be able to be resolved with AT&T's firmware?
Did your Note 9 have AT&T's firmware or was it Samsung's unlocked firmware?
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The note 9 I got from ATT, my s10+ I bought from Samsung directly.
OregonInfidel said:
The note 9 I got from ATT, my s10+ I bought from Samsung directly.
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Then maybe that would be your best bet, using their firmware
I received this. So... There may be hope. Lol
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I'm getting very slow lte speeds on my s10plus Snapdragon with Verizon in my house which usually has a strong connection. 6mbps is terribly slow
ADS3 update with fingerprint patch and fresh factory reset. I did not use any restore methods. Just setup from scratch
joemill said:
I'm getting very slow lte speeds on my s10plus Snapdragon with Verizon in my house which usually has a strong connection. 6mbps is terribly slow
ADS3 update with fingerprint patch and fresh factory reset. I did not use any restore methods. Just setup from scratch
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Click to collapse
Same location just restarted my phone and downloads instantly shot up to 50mbps. Better but still not right. I shouldn't have to restart my phone every few hours to be able download at a decent speed on lte
netengineer said:
I received this. So... There may be hope. Lol
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What carrier are you on? Factory unlocked?
So, I switched from Sprint to T-Mobile and the issue followed. I figured out that when I connected to LTE it would connect to band 2 or 4. If it does, my data stops working completely. I went in and disabled bands 2 and 4 and it works now.
I think there is an actual issue with the phone on bands 2 and 4. Just my opinion....
I'm completely up to date on the software as well.
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