[Q] Can you unlock AT&T Galaxy S4 I337 purchased on EBay? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Let me get this straight... If I buy a phone off EBay that is not stolen, as the new owner I cannot request an unlock code from ATT unless I sign up with them for at least 6 months??!! That is what I was told today anyhow. Of course I was told something completely different by them before I purchased the phone. They suggested calling the seller and asking them to request the unlock code (with their account number, phone number, etc). But this is not possible since the company selling boughts from somene else.
So,I searched all over here and have not found a clear answer on how or if you can unlock the phone using ther methods.
I have tried the following:
*#27663368378# method, does not allow
*#0011# method, does not go to UMTS menu
*#197328640#* method, does go to UMTS menu, but Phone Control Option is not there.
Is it possible to unlock the phone? It is my phone now. I could return it, but that seems silly.
How do or can sites offering paid unlock codes get theirs? There has to be a way. RIGHT???
Thanks!

if the device was purchased under contract, att wont give an unlock for 2 years, or until the phone is paid off. if the phone wasnt purchased off contract, att should be able to give you an unlock code. by law, they dont ever have to give you anything though, so they might give you different answers on the phone depending on who you talk to. you can send in a request for an unlock code and get an email back at https://www.att.com/deviceunlock/client/en_US/termsAndCondition but it sure does want a lot of personal information. after that, you should be able to type in #7465625*638# and enter the unlock code, but i havent tested that on my s4 yet.

Region lockaway App unlocked my phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk

toxicpaulution said:
Region lockaway App unlocked my phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
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You actually unlocked the bootloader on your i337? I didn't think it was possible yet and I've been closely following its development.

Related

T-mobile samsung vibrant - 3rd party unlockers

I'm looking at getting a Samsung Vibrant locked to the T-mobile network. I need the device unlocked to use on a network in Canada. Due to not being a past or current t-mobile US customer I won't be able to get the unlock code directly. Does anyone know of a reliable 3rd part unlocker that sells codes to this device?
Thanks in advance!
2 options
1. Get an unlocked one (buy it outright). If it is locked, a quick call to T-Mobile should get it unlocked. Anyone know any different?
2. Wait 90 days, then ask T-Mobile to unlock it. They've always been good about that in my experience.
Call T-Mobile and see what their policies are WRT this.
Call Customer Care and request an unlock code. TMo emailed me the code in under 48hrs.
I tried calling tmobile customer care. They won’t process the request since I don’t have a tmobile account. I’ve purchased unlock codes from two sources: unlockallcellular.com and ebay seller "unlockadic". Hopefully at least one of them comes through with a code.
UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
2000impreza said:
ebay seller "unlockadic"
http://cgi.ebay.ca/Unlock-Code-T-Mo...tem&pt=LH_DefaultDomain_0&hash=item2a08b32748
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2000impreza said:
UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
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How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?
bl4ckdr4g00n said:
How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?
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Click to collapse
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.
2000impreza said:
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.
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I am also in this situation as the only other option I have is to buy the internation unlocked version which I don't the the 3G works on U.S. carriers. Please update asap
Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.
If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App
Aphotix said:
If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App
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If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.
2000impreza said:
If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.
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Click to collapse
Just call customer care, say you purchased the device at full cost and would like to unlock it. If the representative refuses saying you need an account then they didn't verify the policy before they told you that. At that point you have a choice between simply giving up and going to ebay, insisting that you were told you could unlock it, you can hang up and call back, or you can request a supervisor. They will request that you fax the receipt it, and you will definitely want to get the unlock request #, as there is no account to note the unlock request on.
I may be bias in saying this, but its preferred that you just go with T-Mobile as your carrier anyway... (though that may require a substantial move on your part or significant roaming charges...)
2000impreza said:
Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.
Click to expand...
Click to collapse
So what person did you get the unlock code from? I'm about to buy a Vibrant myself, also which carrier did you end up getting it unlocked for. Just curious.
The calling option only works if you have a TMO account. If you are using a pre-paid (tmo) type they wont do it.
You need to buy the code. I can get the unlock codes for around $25 dollars or so.
Sometimes less. There is no direct PC unlock (cable unlock yet). Best is IMEI unlocks.
I just purchased the vibrant as well and am currently awaiting an unlock code from "unlockadic" I will also update just to show support for any others that want to have a different carrier
Just had my vibrant unlocked. Yesterday I did a online chat with at mobile csr, told him I'll be traveling soon so I need the unlock code. The csr asked for my email, phone model and IMEI and replied me with the unlock request #. Today I got the code from t mobile by email and it works! I got the phone from costco with the even more plus plan and canceled the plan later. The phone number I put in the form before preceding to online chat is a t mobile prepaid number...
Sent from my SGH-T959 using XDA App
UnlockLiberty.com - They can provide code for $25.
Cheers, Willlie

[Q] Unlock won't work...

Hello everybody
I received an unlock code from T-mobile for my Vibrant, but it gives me an "unlock unsuccessful" message. I called T-mobile, and they essentially told me "it should work, sorry." I was wondering if the problem might have something to do with the fact that my phone is rooted...
And if that is an issue, can I use the nandroid method to unroot it? Odin doesn't seem to work for me; it always stops at "file analysis." I've heard that other people using Windows x64 have the same issue.
Look at the IMEI in the e-mail they sent you. Make sure they copied right. It will be on the top left 3rd line down.
Yeah, the IMEI is right. Also, I've heard that it's possible for these phones to be hardlocked... is there a chance that the seller accidentally hardlocked it before sending it to me?
I don't think so. T-Mobile would be the one doing the hard-locking.
Is there any other way for me to unlock the phone?
I was rooted when I requested the unlock code from tmo - it worked as expected
You didn't get your phone directly from tmo?
Sent from my SGH-T959 using XDA App
I have to wait a month until i can get mine unlocked.
I recent;y had another phone unlocked from them.
I didn't buy it from tmo, but I don't see why that would make a difference... they still gave me the unlock code based on the IMEI I gave them. They say they can't give me another unlock code, and I'm currently 7000 miles from the nearest T-mobile store (that was their "solution" - go to the store). Any idea whether it'd be worth it to try sinking $30 into one of the eBay unlockers?
I have the same problem with my vibrant. i purchased an unlock code from ebay with 100% success rate but when I entered the code: "network lock request unsuccessful"
I have the same problem with my vibrant. i purchased an unlock code from ebay with 100% success rate but when I entered the code it says "Network Lock Request Unsuccessful". Apparently the only way around this is to remove the Network Lock all together. Removing the network lock is done through unlocking software but unfortunately there is no software compatible with the Vibrant as of yet. Getting another code will not work either as your IMEI will give you the same code again. i just purchased an I-Smart SIM card, hopefully this will work. I will keep you posted
Don't buy from ebay EVER!!
Unlock codes are free from TMO
The sent me my unlock code 3 days after I bought it. It didn't work at first. I called TMO apparently my IMEI was truncated. they sent new unlock code and it worked perfectly.
Remember if you put your unlock code in to many times unsuccessfully, there is nothing TMO can do to get it unlock. It has to go back to Samsung
The reason I asked if you purchased the phone from someone else but TMO you might want to contact the seller and see if they can help you out.
they must have given you the wrong unlock code. Also, if you entered wrong unlock code 3 times, your phone will freeze and you would have to buy a unfreeze code online.
No wait unlock code
scrizz said:
I have to wait a month until i can get mine unlocked.
I recent;y had another phone unlocked from them.
Click to expand...
Click to collapse
I go mine unlocked on ebay. It coast me $29 but well worth it. Took the seller 3 days to get the code and it worked.
Also T-MOBILE does not hard lock these. they can become hard locked if you enter the unlock code unsuccessfully 3 to 5 times. If you got that message once... i would not try again with that code. I would just get it from Ebay... T-mobile does not have a good track record with unlock codes for the Vibrant or the Garminfone
toeshot said:
Don't buy from ebay EVER!!
Unlock codes are free from TMO
The sent me my unlock code 3 days after I bought it.
Click to expand...
Click to collapse
That is the reason I bought it from eBay. It took 15 seconds of my time, and the seller sent it within a few hours. By contrast, I have to figure out whom to email at Tmo, give them time to generate it, and then get it back to me. Certainly not worth my $30 to do more and wait 3 days.
cparekh said:
That is the reason I bought it from eBay. It took 15 seconds of my time, and the seller sent it within a few hours. By contrast, I have to figure out whom to email at Tmo, give them time to generate it, and then get it back to me. Certainly not worth my $30 to do more and wait 3 days.
Click to expand...
Click to collapse
How do you think the ebay sellers get their codes to sell you for 30 bucks?
cparekh...you're pretty dumb....lol
sent from my Samsung Vibrant using XDA app
Uhm...you can get one for free even if you don't have tmo? Who do I send this email to?

[Q] AT&T will not give me an unlock code for the Focus

I have been a customer with AT&T for well over a year.
Why will they not give me an unlock code for this phone.
Does anyone know of any reputable online unlock sources to use that might have the Focus as a unlockable phone?
Also would calling Samsung directly get me any further?
panman91 said:
I have been a customer with AT&T for well over a year.
Why will they not give me an unlock code for this phone.
Does anyone know of any reputable online unlock sources to use that might have the Focus as a unlockable phone?
Also would calling Samsung directly get me any further?
Click to expand...
Click to collapse
Unlocking is totally up to AT&T. Samsung won't help you on that. Whether or not online vendors can help is up to specific vendor. I know Samsung Captivate can't be unlocked by any 3rd party vendor and AT&T claimed 10-month exclusivity and refuse to give out any unlock code. Looks like Focus will be the same.
Just to be sure, you have a post paid account with AT&T and paid all your bills on time, right? That were the only criteria in the past determine whether or not AT&T will give you the unlock code for a phone. Now Captivate is the first phone that didn't follow that policy (iPhone is the exception).
Yes post-paid account and paid all my bills on time. They better not screw me on this. I mean its a world phone and I'm gonna be traveling out of the country. It's not like I'm gonna cancel my service with them. And even if I did they would still charge for early termination fees.
Did they give you any reason why?
You can still use it as world phone. Just have to pay AT&T $$$
Exclusivity to the carrier, the usual BS and the 10 month wait thing.
Can we get this unlock codes outside of at&t? or probably something like HSPL or something with that sort of access to the focus?
Quick update on the unlock fiasco....
I called Samsung direct and was transferred to their Level 3 technical support hotline and they gave me the unlock code without any struggles.
Make sure you put in a foreign sim and enter the unlock code and your golden.
Confirmed working by putting in a tmobile sim and made a phone call.
That's good to know
I never had problems getting unlock codes from them in the past though I remember someone saying the a/c should be in good status and beyond 6 months into the contract.
Nice! That IS good to know. Yet another reason why I'm starting to like this more than the iPhone where you get NO unlock code, ever, from anyone, for any reason.
panman91 said:
Quick update on the unlock fiasco....
I called Samsung direct and was transferred to their Level 3 technical support hotline and they gave me the unlock code without any struggles.
Make sure you put in a foreign sim and enter the unlock code and your golden.
Confirmed working by putting in a tmobile sim and made a phone call.
Click to expand...
Click to collapse
Can i have that number? Please?? Thanks
arimozuki said:
Can i have that number? Please?? Thanks
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Hate to tell you the bad news, yet each unlock number is unique to the phone's IMEI.
i'm pretty sure he meant the samsung direct number
Ahh, ok and thanks for the clarification. My bad
arimozuki said:
can i have that number? Please?? Thanks
Click to expand...
Click to collapse
1-888-987-4357
Thanks much
panman91 said:
1-888-987-4357
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I called AT&T, then SAMSUNG, then had AT&T call SAMSUNG.
The verdict is:
Samsung can get you to the screen where the NCK code should be entered.
BUT only AT&T can give you that code.
THe AT&T agent went on to tell me that they see in their system that unlock codes will be made available but some time next year... :-(
Does anyone know of other methods to get this unlocked? I'm spending some time in Europe at the end of the month and if I can't get this unlocked I'm just going to return it and get something else...
All you need to do is just call Samsung directly and tell them you have the NCK code.
Tell them you need to speak with Level 3 support.
The NCK code AT&T gave me was 97884489, but Samsung didnt even need that number when I called them the second time.
They will tell you to follow the process like this w/o a sim but you dont need to:
#7465625*638*CODE#
This wont work. Just get a non-AT&T sim card and enter in the unlock code they give you and voila your unlocked.
What is a NCK code? is this number specific to each individual phone?
Wow this is so great and worth trying
http://www.unlockallcellular.com/united-kingdom-vodafone-samsung-focus-np-97064.html
Here you pay $16.99, send you IMEI and get the code.

[Q] Sim unlock code at&t

hi developers i am quite new to this site, the reason i join this i want to get the unlock code for my at&t motorola atrix 4g handset so that i can use different sim carriers,i have searched the whole threads still there is not a solution of the problem.Also i have visited different phone threads like htc sensation http://forum.xda-developers.com/showthread.php?t=1232107.Cant this problem be resolved like this,give some suggestion guys.U people are the best i hope someone can come up with a good idea for this problem.Also i have used some other site where they provide unlock code but they give same answers that my code cant be found.Plz developer give a look on this problem.
Hello,
I don't think there is any other way to unlock the atrix besides buying an unlock code. Unlock codes are fairly cheap on ebay, where I got mine. These are the guys that I used http://www.ebay.ca/itm/UNLOCK-CODE-...742?pt=LH_DefaultDomain_0&hash=item2eb89f6246 .
hope that this helps!
hey i know about the site giving unlock codes ,i have tried cellunlock.net site but they said they cant get me the unlock code so i am confused is it worth trying on other site as i heart cellunlock.net is quite best in its work.Give me a suggestion should i try this on other site.They give this message like this
Hi
We checked the IMEI you provided again and the code is not available for that phone. If you have another phone you would like to unlock, email us the IMEI/Provider and we will try to get the code for that phone.
If not please reply to this email with "REFUND" in the email subject and we will issue refund.
What should i do?
If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
The easiest way is to use their online chat support.
Sent from my ATRIX using XDA App.
i know about this but my AT&T account is less than 1 year so they wont give me,also it is not in good standing too
I have tried everything.Hope someone comes out with a solution of this.
Unlock code at&t
rjohnstone said:
If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
I've been with AT&T for over five years in good standing and they wouldn't give me the code either. Their excuse was that Motorola wouldn't release the codes.
I ended up unlocking mine through cellularunlock. Then went to wwwDOTpsouza4.com/bionic/#root to root.
Click to expand...
Click to collapse
Ask someone who has already had At&t for a year and they can call and get the code
cindynsg said:
rjohnstone said:
If the phone is on AT&T, call them.
They give out the unlock codes for free as long as your account is in good standing.
I've been with AT&T for over five years in good standing and they wouldn't give me the code either. Their excuse was that Motorola wouldn't release the codes.
I ended up unlocking mine through cellularunlock. Then went to wwwDOTpsouza4.com/bionic/#root to root.
Click to expand...
Click to collapse
The codes are available. AT&T unlocked my ATRIX over chat.
Took 5 minutes.
Sent from my ATRIX using XDA App.
Click to expand...
Click to collapse
Cellular unlock works great, pretty fast too. Only option really if you're not in the states. If you have an at &t number online chat supposedly works great.
Sent from my MB860 using Tapatalk
yeh i have given my order for the unlock code to cellunlocker.net ,on the site u jst have to put imei no and see that ur phone is available in their database.Also they say on there FAQ that if the code is not found on the AT&T database than there r other options to get the code directly from the manufacture,as i put my imei no on the site they say that the code is there in there database,but i dont think they wll be able to provide me through AT&t .I am waiting for there reply if they say they cant get me the code through AT&T i wll go to the manufacture method.Hope my code come this time.
I am skeptical about unlock codes. At first I bought one on ebay it did not work. Then I got one from at&t , it did not work either. I had at&t sim inside while unlocking. I think I blocked the unlock feature by trying too many times.
YES it is possible to enter an unlock code with at&t sim inside if you enter special service code first which bring the unlock menu.
Any thoughts?
theandre said:
YES it is possible to enter an unlock code with at&t sim inside if you enter special service code first which bring the unlock menu.
Click to expand...
Click to collapse
obviously it's not if you used this method and none of your codes worked.
This may have changed, but the guy at the at&t store told me a few months ago that once your phone is over six months old you can just call at&t and they will give you the code.
Sent from my MB860 using XDA App
Cheap unlock
In case you are interested, i got my unlock code for an At&t Atrix last week from unlock_fusion at e-bay. it worked perfect and was just $2.35.
They where quick too, bougt it arround midnight EST, and got it in less than an hour!

Unlocking a SM-N910A (AT&T)

I am purchasing a AT&T version of the SM-N910A to use with straighttalk but in doing some researches on unlocking the phone for other carriers, all I can find is places that want money to do so.
I come from an HTC where I could just follow a few simple steps provided by HTC to unlock it.
Is that the same thing with Samsung and I am missing something or does Samsung not allow this?
maxpower2078 said:
I am purchasing a AT&T version of the SM-N910A to use with straighttalk but in doing some researches on unlocking the phone for other carriers, all I can find is places that want money to do so.
I come from an HTC where I could just follow a few simple steps provided by HTC to unlock it.
Is that the same thing with Samsung and I am missing something or does Samsung not allow this?
Click to expand...
Click to collapse
Only options are to buy an unlock code or buy the phone in full and ask ATT to unlock it. They have to by law now, but they won't do it unless the phone is paid off.
Sent from my SAMSUNG-SM-N910A using Tapatalk
spexwood said:
Only options are to buy an unlock code or buy the phone in full and ask ATT to unlock it. They have to by law now, but they won't do it unless the phone is paid off.
Sent from my SAMSUNG-SM-N910A using Tapatalk
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Click to collapse
so what if you buy the phone outright but not from AT&T, ie used or refurbished?
Make sure not to use UnlockBase, they will pull a bait and switch and go from instant cable unlock to "1-2 service" then who knows.
The Android Doctor does it within 15 minutes AND they are half the price!

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