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I'm beginning to think I am not destined to get my X1...
I at first ordered it through Vodafone, who kept fobbing me off saying the phone will be dispatched the same day, and then not recieving it the following day, after being told this 3 times, I cancelled the order... didnt fancy my chances with that kinda customer service..
Last Thursday, I called o2 (my current provider) and managed to get a decent deal - £45 contract for £30 a month and £50 for the phone - I was assured the phone was in stock and that I would recieve it at the latest monday (today)
My order status was still pending this afternoon so I emailed o2...
I have now had a response saying it is out of stock... with no "tentative date" for them to have it back in stock...
anyone else having this kinda trouble and is it really worth the wait?
Cheers
Steve
You can try ordering from Expansys (who have it stock last I checked), or, if you have a friend in Hong Kong, have them buy it for you from a "3" (cellular operator) store. They sell the unlocked version for ~6K HKD (which is ~769 USD).
rosebud said:
I'm beginning to think I am not destined to get my X1...
I at first ordered it through Vodafone, who kept fobbing me off saying the phone will be dispatched the same day, and then not recieving it the following day, after being told this 3 times, I cancelled the order... didnt fancy my chances with that kinda customer service..
Click to expand...
Click to collapse
They've got tons in stock at the mo, and you should be able to pick one up directly from a store (although you might want to call ahead to double check).
I am currently on a t-mobile contract and I want to get the touch HD and have seen the t-mobile deals on expansys and I am really tempted but I want to keep my number.
I know that you can transfer your number from t-mobile contract to a PAYG and then back onto a new t-mobile contract. But I want to know which PAYG provider I should switch to and from to a new t-mobile contract and how long do you think it would take?
I did exactly what you describe, using o2 as the payg bit. They didn't give me a hard time when I phoned up and asked for a pac code after 1 day
Whole process from first request to final number going live was about 8 days.
Thanks for that I've just ordered my free sim from O2 and when I receive it I'll call T-Mobile and get my PAC and then order from my HD from Expansys and then hopefully transfer my number. Hopefully I get it all sorted in two weeks fingers crossed.
Thanks again.
Hi,
I'm thinking of ordering this phone either from mobiles.co.uk or mobilephonesdirect.co.uk and I would like to know if people in the UK that have recently got their phones on UK contract through either of these companies have received unlocked and unbranded generic HTC phones with all the standard software and accessories.
Also if you believe that your phone is unbranded have you been able to use the serial number to download a ROM from the HTC website?
Now that O2 and T-Mobile are also supplying the phones directly I am worried that these vendors may start supplying branded units from the networks.
Thanks.
Unlocked, unbranded stock bought directly from HTC.
I bought a HD2 on contract from mobilephonesdirect (instore though) and it was unbranded and I was able to flash the ROM with the upgrade from the HTC website.
If you buy the phone direct from the network provider you will probably find that it is locked down and branded.
Just had mine delivered from mobilephonesdirect.co.uk, on t-mobile contract (ordered Monday pm delivered Wednesday)
Phone is unbranded. The serial number let me download the latest 1.48 ROM from HTC (already installed on the phone when it was delivered anyway).
Just put my old O2 sim card in. Connected straight away, so it's sim unlocked.
bought mine from mobiles.co.uk with a vodafone contract.
unbranded and unlocked, as are all their handsets!
amazon
I bought mine from inkino in london for 519 pounds at the beginning of Dec.
Today I bought another one for my friend and I asked for the price they said 539 pounds, so we end up buying from amazon.co.uk for 513pounds.
I bought mine on a t-mobile contract a few weeks ago from mobiles.co.uk
I haven't tried entering the serial for a rom upgrade yet (just gonna wait for 1.61) but as near as i can tell (is there a way to check for sure? like a code in the rom version?) it's unbranded/unlocked. Youtube app is still there, no branding anywhere in phone etc.
_tangent said:
I bought mine on a t-mobile contract a few weeks ago from mobiles.co.uk
I haven't tried entering the serial for a rom upgrade yet (just gonna wait for 1.61) but as near as i can tell (is there a way to check for sure? like a code in the rom version?) it's unbranded/unlocked. Youtube app is still there, no branding anywhere in phone etc.
Click to expand...
Click to collapse
As i mentioned in the previous post, all handsets from mobiles.co.uk are sim free versions, that is why you got your sim card in a little white envelope instead of in the box with the phone.
I've just bought an O2 HD2 from the shops. The case itself is a stock HTC HD2, not branded. The software has an O2 splash screen and a few wallpapers, along with CoPilot trial.
So the case is fine, and a custom rom later down the line will make it look like a standard HD2.
lancemate said:
As i mentioned in the previous post, all handsets from mobiles.co.uk are sim free versions, that is why you got your sim card in a little white envelope instead of in the box with the phone.
Click to expand...
Click to collapse
Definitely good to know, since otherwise a sim free handset with a stock rom would cost a fortune.
You might want to take a look at the list of vendors/sellers in the wiki.
Right now Handtec are the cheapest (without a contract) in the UK with a price of UK£ 486.40 (€538)
Word of warning; not all handsets are unlocked/unbranded.
Look for the "Unlocked" green tick on product pages.
If you buy from Mobiles .co.uk and order through Quidco you get £50 cashback!! (£5 to join). Got my cashback into my Quidco account to be paid in January.....
I Looked at both of these company's but the lack of contact number on one and the fact the other never picked up the phone worried me.
I Ordered mine from The www.onestopphoneshop.co.uk. They picked up the call in a couple of rings, So i could check availability. It was then delivered the next day. They are part of the car phone warehouse, so hopefully any possible future problems should be resolved quickly. They are also offering 12 month contracts that i have not seen from the likes of vf,t-mob etc. My total contract price is less than the RRP of a sim free HD2. Great!!
Its Also unlocked
I eventually got my HD2 through mobilephonesdirect after about 2-3 months of phoning up, emails and complaints. The website form wouldnt work with my address and they refused to admit there was anything wrong or help with the problem. My flatmate is trying to order the same but still has had no luck. I only managed to get an order through with them when i managed to speak to the one decent guy in the call centre. I think his name was 'adam', he'd be worth asking for if you need to phone up. He took 10 mins out to process my order over the phone and completed it without a problem - the site form hadn't worked with the exact same information.
The staff promised many times to give me a call back to take a phone order but i never recieved one. Often they were rude or had an attitude.
I'd really advise anyone to avoid them, however they did have the best monthly deal (tmobile web n walk 30 package - 700 mins, unlimited texts, unlimited web [and the highest fair usage cap per month compared to vodafone's 500mb monthly usage]).
Another note: instore staff are far more polite than the people i've spoken to on the phone.
Dont order from mobilephonesdirect!!!
hi just trying to save you alot of hasle. do not order from mobilephonesdirect website. i ordered my phone from them it didnt arrive after a week so i cancled my order. about an hour after canceling i had an email saying that my order has been dispatched (AFTER I CANCLED) not only that all my emails where not answered correctly. i then had my second caclelation email answered by 1 that said i would not recieve my phone for another month at the time i had already recieved bills from o2 and they couldnt cancle my new contract as mobilephonesdirect had set it up and they refused to refund me my money till they got the phone(WHICH I TOLD THEM NOT TO SEND) back and i didnt even recieve that. had to get trading standards involved and i started a contract with tmobile but still no refund for the bills that i payed.
# oh yeah also when i ordered they advertised garanteed next day delivery and also said the phone was in stock... only after a week and atempting to cancle i found out that they didnt have it in stock at all.
My thanks to everyone who took the time to respond to my query.
mobiles.co.uk
Bought my hd2 from mobiles.co.uk.
Communication 7/10. Delivery 9/10.
Phone 9/10. Phone unlocked and unbranded I,ve put my Orange sim in it, came on a vodafone contract.
Ditched the gadget help line. not sure on the insurance. £8 month
DuoM said:
Hi,
I'm thinking of ordering this phone either from mobiles.co.uk or mobilephonesdirect.co.uk and I would like to know if people in the UK that have recently got their phones on UK contract through either of these companies have received unlocked and unbranded generic HTC phones with all the standard software and accessories.
Also if you believe that your phone is unbranded have you been able to use the serial number to download a ROM from the HTC website?
Now that O2 and T-Mobile are also supplying the phones directly I am worried that these vendors may start supplying branded units from the networks.
Thanks.
Click to expand...
Click to collapse
Me too mate i got it from mobiles.co.uk and the phone HD2 was unlocked and i did checked on 4 other network simcards and work perfect with updates
Guys,
MobilePhonesDirect worked very well for me.
I ordered my HD2 yesterday morning, in afternoon i got email that my order has been dispatched and this morning 10:00 AM i got it......
i wanted to buy the dell streak today nline. I am from chile and wanted to order it from dell.com. it ask for a USA shipping address which i don´t have, i entered my mothers address from tennessee and tried paying with paypal and again i couldn´t because the paypal account is from chile. How can i Buyt the phone?!
I am no looking at dell streaks in ebay but i´m not sure if they will be ok.
What should i do?
I was in the same predicament. I live in Canada and didn't have a credit card with an american address, so I went the Ebay route. I was trying to avoid it at all costs but it worked out in the end, and I'm enjoying my Streak.
good to hear that, i just ordered one from ebay also, it said its unopened, sealed box. Although it´s not unlocked, i´ll try to get the unlock code from at&t and if that doesn´t work i´ll get a rebel sim
was gunna say i bet you could pay somebody else to order it for you and ship it to Tennessee but i see youve already ordered one...
I'm about to order one online too, I'm in the US so dell.com is ok, especially since they have a "Get a $100 gift card with the purchase of a Streak" (you can't use it right away though so it's not very convenient for the car/home dock)...
What I don't like is the "For use on AT&T network only" - makes no sense they should sell a locked version with no plan for $549.99! Has anyone bought one like that and they got an unlock code from AT&T ?
the one i got from ebay was locked to at&t aslo, as soon as i got it i called at&t and told them i had a dell dtreak and needed the unlock code, the rep asked for my imei and 30 seconds laer gave my unlock code. the whole call didn´t last more than 5 minutes.
That's nice, are you an AT&T customer? Someone said you had to have an account with them "in good standing".
If anyone knows about the restocking fees from Dell on a Streak I'd be interested, in case I order it and don't like it ;-)
no, im not an AT6T customer. I live in Chile and told them that also when i called.
Thought I'd make a separate thread for o2 as finding information seems to take forever as posts are scattered about.
Pay as you go orders - From what I've heard so far everyone is still stuck on "in progress" (as am I) and delivery for pay as you go units arriving at the o2 warehouse are expected on tuesday (this information is from someone phoning up). There is no confirmation whether these will be locked/unlocked and whether they will be branded. Some people have phoned up and been told they will be but can't be sure until someone receives the phone as everyone's saying different things.
Pay Monthly Orders - I think most of these have gone through and some people are expecting to get their phone tomorrow? No no one knows for sure whether these will be locked/unlocked and whether they will be branded.
In Store - So far no store has sold these from what I've read and are expecting delivery either tuesday, some wednesday and some even later during the week.
Will update this post to reflect once users have received their phones whether they are branded and locked to o2.
bilal671 said:
In Store - So far no store has sold these from what I've read and are expecting delivery either tuesday, some wednesday and some even later during the week.
Click to expand...
Click to collapse
Well, not according to this post...
http://forum.xda-developers.com/showpost.php?p=13401584&postcount=294
And I've read somewhere (I think on this forum) someone picked one up from an O2 store.
Yeah, my PAYG ordered Thursday is still in progress.
AaronUK said:
Yeah, my PAYG ordered Thursday is still in progress.
Click to expand...
Click to collapse
Same here ordered thursday and nothing, i rang up yesterday and they said its actually on preorder and they should have them in stock by tuesday funny that the website doesnt say that tho.
ah_wong said:
Well, not according to this post...
http://forum.xda-developers.com/showpost.php?p=13401584&postcount=294
And I've read somewhere (I think on this forum) someone picked one up from an O2 store.
Click to expand...
Click to collapse
O2 major store Friday no stock and had no idea for delivery
Smaller O2 hoped for delivery Monday same store this morning said hoped for delivery Wed and both those stores responded to a query on Friday O2 have not launched the phone yet .
Rumours very little cold hard facts with an O2 phone in hand .
Long time post Hot deals O2 PAYG again none in anybody's hands .
jje
I get this reply from them:
Hi Jon
Thanks for emailing us.
All our Pay & Go phones are locked to our network.
To get the Samsung Galaxy S II unlocked, you'll need to use it for 12
months on our network.
Once its unlocked you can use any other service providers sim and other
apps other than O2 apps in it.
Did you know about our O2 Money card services ? You just have to load
money on to this card and use it when required. To find out more about
this, click here:
http://money.o2.co.uk/
If there's anything else I can help you with just let me know.
Regards
Josvel
O2 Customer Service
To get the Samsung Galaxy S II unlocked, you'll need to use it for 12
months on our network.
Thats what they have said all along . However they said exactly the same when i bought SGS 1 and that was unlocked .
jje
I hope it is unlocked but I don't think it will be @ £399. If it is not unlocked I will try mobileunlocked.co.uk and if no luck with them I will send it back and get SIM free for £499.
I ordered Friday morning over the phone from o2, my order is awaiting collection by DHL so im expecting the phone Wednesday
Good idea for a separate thread.
My PAYG order from Thursday evening is also still In Progress but my pay monthly order from Saturday morning was confirmed Sunday morning but is still awaiting collection so I don't expect it now until Wednesday.
I would also be interested to hear how long it has taken Quidco to track orders. My PAYG order was tracked in 36 hours but the pay monthly has still not been tracked after 54 hours. Hope I didn't muck it up as the pay monthly will be more expensive than the PAYG if I don't get the cashback. I won't be using the SIM.
Waiting for tomorrow to see if the o2 phones are locked or not.
Iv been told by o2 many times that all their phones are locked to o2 and have o2 software on them..
If thats not the case i will cancel my order @ carphone warehouse and buy one from there.
My contract order has been completed so expected Wednesday.
Going to get the unlock request off to O2 as soon as it arrives so my 3 sim will work
Sent from my LT15i using XDA Premium App
My O2 online contract order was placed yesterday (Sunday) and is now showing complete with tracking information. I'm expecting it to arrive on Wednesday since DHL haven't got it yet.
I was told it will be locked, but I can get it unlocked immediately by O2 for free since I'm on a 24-month contract.
WhiteHartMart said:
My contract order has been completed so expected Wednesday.
Going to get the unlock request off to O2 as soon as it arrives so my 3 sim will work
Sent from my LT15i using XDA Premium App
Click to expand...
Click to collapse
did you no read that you have to have the handset for 12 month before you can pay to have it unlocked from o2?
That is true for pay as you go not contracts.
vimto25 said:
did you no read that you have to have the handset for 12 month before you can pay to have it unlocked from o2?
Click to expand...
Click to collapse
I got my tracking information on thursday evening for a contract phone . DHL website hasn't been updated since then and states " Parcel data received awaiting coll." Has anyone elses tracking information say anything different?
I don't really care it's locked or unlocked, since I'm on giffgaff anyway, and you can use an giffgaff SIM in an O2 locked phone.
More of my concern is whether these will be branded? That would seriously put me off buying it Does anyone have any info about this?
Ordered Saturday night, still processing at the moment. Heard various days for stock, Sunday, Monday and Tuesday - but nothing so far.
Hopefully with tomorrow going back to normal in the UK something will actually happen.
Not concerned about lock/unlock as I'll be moving to GiffGaff and I doubt there'll be any branding as I've not seen branding on O2 phones in along time. If for some strange reason it is, it'll be going back!
Hopefully tomorrow brings better news and progress.
redbullcat said:
I don't really care it's locked or unlocked, since I'm on giffgaff anyway, and you can use an giffgaff SIM in an O2 locked phone.
More of my concern is whether these will be branded? That would seriously put me off buying it Does anyone have any info about this?
Click to expand...
Click to collapse
I was told by o2 staff they have no branding on the case but have o2 software on them.
RedBlueGreen said:
I was told by o2 staff they have no branding on the case but have o2 software on them.
Click to expand...
Click to collapse
That shouldn't be too much of problem, I'll use adb to remove the O2 apps.
Thanks!