After kingo root bottom half of screen wont respond to touch - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Hello Everyone,
I used Kingo 1.6 to root my phone today, while it was rooting and i had to accept the debug requests i noticed i couldnt click "ok/accept" it only worked with my spen.
After it finished and said root was successful not only did it pop up saying custom rom on boot now the bottom half of my screen with only respond to spen. It also appears that my phone will not rotate into full screen on apps like youtube i have to click it manually..
Not to much luck finding a answer on google with the note 3 :|

dekrob said:
Hello Everyone,
I used Kingo 1.6 to root my phone today, while it was rooting and i had to accept the debug requests i noticed i couldnt click "ok/accept" it only worked with my spen.
After it finished and said root was successful not only did it pop up saying custom rom on boot now the bottom half of my screen with only respond to spen. It also appears that my phone will not rotate into full screen on apps like youtube i have to click it manually..
Not to much luck finding a answer on google with the note 3 :|
Click to expand...
Click to collapse
ive had this issue with my note 2 it was not an issue with rooting i had to send my phone in for a replacement

I rooted my phone with Vroot, and after about a month the same thing happened. The lower half of the screen would only respond to the S-pen. In order to get it repaired by Samsung, I had to restore stock. After restoring the screen was still not working. Verizon wouldn't replace the phone because it wasn't under warranty (I bought it on Swappa) so I had to get it repaired by the manufacturer. I am eagerly anticipating the return of my phone. ETA is about 12-14 days after initial contact.:crying:
Edit: It came back fixed in 10 days. Yay!

Related

If my phone broke while rooted can it still be repaired?

If my phone did break while rooted, like screen broke or stopped working.
Could i still send it off and get it repaired even though it is still rooted or would they just ship it back to me unrepaired???
Show it to the Service Center Guys , the most prior thing they will notice is the Main Issue , the Screen and perhaps not looks further as of which version you have or you have SU or not
If you mention your major Issue is the hardware then I Doubt then will go on fiddling with the Software , Not Sure as These guys are unpredictable but still , IMO They won't bother to look further
Thats good, because i dont want my phone to break and i cant get it repaired because i have rooted it.
a friend of mine got he`s hero replaced twise by htc, one time it got broke then flashed a recovery, and second time the screen stop working and it was rooted.
^^ Same with me earlier *almost*

Nexus 7 Bricked, No response

Ok well skip this first part if you don't want a story,
I got my nexus around febuary as a gift for my birthday as a little toy and music, I went right ahead and unlocked the bootloader and rooted it for future use as well as going ahead and putting TWRP on it with multirom for ubuntu tinkering but never bothered flashing a new android and only flashed a new kernal to be able to tweek the clock speeds and never bothered with that ether becuase the nexus was fast enfough for everything i could throw at it.
Now a few days ago I decided to do a factory reset from TWRP to put a stock rom on it and clean everything off it, Then it just refused to boot BUT i still had bootloader access so all was well and i used the lazy option and oppted to use the nexus toolkit and told it to just flash the stock rom onto it. It finished then i went to restart it and it died.
Now since that death it will not boot, it will not get to the bootloader or recovery menu, it wont respond to any buttons at all, It won't dispaly the chargeing icon when pluged it nor will the screen turn on at all and to top it all off even when i plug it into my laptop it will not even notace it at all.
I have seen simlar problems but none exactly the same, I tryed to return it today but to put it lightly pc world are a bunch of asshats who woudent exchange or repair it becuase the receipt was slightly damaged so returning it isent an option.
Feel free to call me an idiot and everything but for any help at all I thank you in advance.
You should still be covered under the 12 month warranty from Asus with the warranty card you got along with your device.
Username invalid said:
You should still be covered under the 12 month warranty from Asus with the warranty card you got along with your device.
Click to expand...
Click to collapse
Will they not not just tell me to go to the resaler?
My headset from asus broke and they told me I had to set up the rma with the online resaler i bought it from here.
There's no harm in atleast going to the Asus website and make an account then register your tablet.
Username invalid said:
There's no harm in atleast going to the Asus website and make an account then register your tablet.
Click to expand...
Click to collapse
I've done so now, but I hold no hope with the support asus offers

N7 wont Boot after failed OTA update

Ok guys, i need the experts here. I just received a N7 tablet today off Woot.com for my wife for Christmas, so i unboxed it and turned it on.
Booted no problem and then i put on the charger. I turned it on because i wanted to install her games she plays on her phone so come
christmas day when she unwraps it the thing is ready to go. Well i left on charger and came back a few hours later and was prompted to install
OS update. I said to my self cool, no big deal. tapped it and it asked to update so i confirmed. The N7 shut down and loaded up with our favorite
little android with his chest cavity open for the world to see while he made himself better. But after some time he fell over and said ERROR!! i
said aw crap, and left it alone because i have seen this happen on my old HTC evo before and the phone recovered no problem. So i left it on
that screen and after a while the device did restart i thought ok good. But then it just got stuck on the Nexus loading screen, stayed on that for
about an hour before i started to get worried and looking online for help. Seems others have had this issue but i have not seen it on these
forums, although i did not look very hard either. So after reading and reading some more i went into bootloader and factory reset which did not
work. just stuck on nexus logo. i tried to install the update though the ADB sideload but always got an error saying invalid signature verification
failed. after reading some more found out the bootloader is locked and wont accept anything not signed. So i tried googles offical updates off
their site.Still got that error. Now i have looked into unlocking/rooting but you have to turn on USB debugging and also you seem to have to know
what version of android was on the device to start with which i never got a chance to look at. The website says it comes with 4.1 upgradable to
4.3. I have spend around 4-5 hours trying to get this working and i hope with the help of the people on here i can get it working so it can be a
great gift. If only i had gotten it from a store i could return it and have another one ready to go by the 25th but i know woot wont be fast to
exchange or asus if i have to go through them. Any and all help would be appreciated and thanks in advance for it. I am sorry i wrote so much.
N7 - android version----- unknown. possibly 4.1
Gen 1 or 2012 model
32 gig
wifi only
Try downloading Wug Fresh Toolkit. I used to use it all the time when I'd soft brick my Nexus 7 2012. It's a really simple tool to use and takes a lot of the guess work out of the equation. Should restore your device to stock, and it'll download whatever version of Android you specify for it.
If it works, I recommend going back and taking another crack at using ADB commands in the future, so you have a better understanding of the program under the hood. But for right now just get it up and running and ready for your lady to open on Christmas... Or at very least get it sent back in and get another.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM.
well using that tool seemed to make the problem worse. Now the bootloader wont even load up. When tablet turns on it says boot failed in the top left hand corner and the google name is shown. in the top right corner it says start and i can use the volume keys to go up and down to select recovery mode, power off, start, and restart bootloader. but always come back to same screen with the google logo where it just says google in white. What else might i try?

[Q] Charging

I have noticed that when I charge my Galaxy S4 version 4.4.2 overnight, when I wake up the LCD screen is black and the only two buttons when pushed are the menu and back button. I have to take the battery out for a few seconds and restart before it will function correctly again. When I call ATT technical support the only thing they suggest is to master reset ALL THE TIME and of course that's getting annoying. I've been noticing this ever since the last update. Is there a fix anyone or any settings I should fix or change?
taiowa72 said:
I have noticed that when I charge my Galaxy S4 version 4.4.2 overnight, when I wake up the LCD screen is black and the only two buttons when pushed are the menu and back button. I have to take the battery out for a few seconds and restart before it will function correctly again. When I call ATT technical support the only thing they suggest is to master reset ALL THE TIME and of course that's getting annoying. I've been noticing this ever since the last update. Is there a fix anyone or any settings I should fix or change?
Click to expand...
Click to collapse
The original file may be lost when you update your phone.
It is hard to go back the old the version. You can ask the repair store near you to root it. Or you can wait for a more advanced version to update your phone again.
Another possible is that the LCD screen was broken during update the version.
Response to your response
LotoTutu said:
The original file may be lost when you update your phone.
It is hard to go back the old the version. You can ask the repair store near you to root it. Or you can wait for a more advanced version to update your phone again.
Another possible is that the LCD screen was broken during update the version.
Click to expand...
Click to collapse
I wish I could root but I'm terrified to. I've download all the software and prepare myself for it, but then I chicken out for fear of bricking my phone for I just upgraded to the galaxy s4 6 months ago. Thank you for your response, I will consider everything else you suggested though.
taiowa72 said:
I wish I could root but I'm terrified to. I've download all the software and prepare myself for it, but then I chicken out for fear of bricking my phone for I just upgraded to the galaxy s4 6 months ago. Thank you for your response, I will consider everything else you suggested though.
Click to expand...
Click to collapse
I would suggest rooting & installing a custom rom as far as I can see you are left with a useless phone & you can't brick it if you follow the instructions set out in threads ? Seriously it's almost impossible to brick even if you make a mistake ?
Otherwise I would suggest contacting tech support & demand a replacement/solution to the problem as it only happened after your last update?

Note 4 wont turn on, "cannot boot normal" and "downlaoding target, dont turn off"

Note 4 wont turn on, "cannot boot normal" and "downlaoding target, dont turn off"
Its a Note 4 SM-N910F, Android 6.0.1, BB N910FXXU1DPE2, kernel 3.10.40-7733605 [email protected] #1
i feel I have tried everything... History:
Phone has been working fine for a year, upgraded to 6.0.1 no problems about 2 or 3 months ago. no new apps installed. Last week it started getting very laggy, keyboard strokes took for ever to register. I thought, ok, time to to a factory reset to blow out any old cobwebs. Did it via the menu. However the phone froze midway thought. I left it for an hour and then pulled out the battery. I popped it back in and it performed the reset without me having to press anything. Cool, thats good I thought.
Now I was going to change the battery, so I powered off as normal and put my other 2 week old original samsung battery in, and it would not power on. After a few reinsertions it powered back on. I though i have to do another reset. So I tried, and it would not reset. It just died. I cant restart the phone, it dies. If I shut it down normally. it wont turn on back on, I have to take out and reinsert the battery multiple times, holding down the powerbutton between to discharge. this can take up to 10 tries now. Sometimes it will go th the unable to bot in normal mode and "downloading , do not turn of target, but it will stay there for ever, more than an hour.
Every 15-20 tries it would turn on, let me get in via pin, only to start freezing up within a min, and then die again. Somewhere I read that a guy hada similar problem, and he used wakelock and that worked, on level 4. I managed to download that and used it, and hey presto, it works!
Now I had to power down the phone for a reason, and it took me about 30 min of battery and powerbuttonholding before it managed to boot up, and I was quick enough to start wakelock on level 4.
It wont boot in to safe mode, it wont boot in to recovery mode, it wont boot in to the factory reset mode. Its the same with either battery, and different cables.
Any ideas what i can do here, or what could be wrong? I havent gotten it wet or banged it.
I am having the same exact issue on a N910A. Phone was functioning correctly and in December it started getting really laggy. Performed various resets, purchased new battery. Still laggy. Up until two weeks ago the phone was slow but now it will not power on . The phone will not charge as well.
Mine did same, 6 months old, not rooted stock firmware. Locked up yesterday, couldn't do anything. Pulled battery and restarted. Samsung logo comes on screen goes black for android boot then it hangs with blue led flashing. Nothing I do gets it past that point. Tried safe boot but it doesn't fully launch with correct button combo and volume up. In the end I re-installed firmware using Keis. All went well, everything as per youtube tutorial. Except one thing, at end of download phone didn't re-start. Still can't get it to boot, any ideas?
Edit: Lock up didn't coincide with any new apps being loaded or updates of existing. Only change was a week ago which was an automatic update of the stock firmware (Lollipop)
armstrongracer said:
Mine did same, 6 months old, not rooted stock firmware. Locked up yesterday, couldn't do anything. Pulled battery and restarted. Samsung logo comes on screen goes black for android boot then it hangs with blue led flashing. Nothing I do gets it past that point. Tried safe boot but it doesn't fully launch with correct button combo and volume up. In the end I re-installed firmware using Keis. All went well, everything as per youtube tutorial. Except one thing, at end of download phone didn't re-start. Still can't get it to boot, any ideas?
Edit: Lock up didn't coincide with any new apps being loaded or updates of existing. Only change was a week ago which was an automatic update of the stock firmware (Lollipop)
Click to expand...
Click to collapse
are you still under warranty? i sent mine to a samsung center, the guy recognized the problem as the motherboard, said I wasnt the first. That was 3 weeks ago, they are STILL waiting for the parts. They say the Samsung factory are way behind with repair parts, etc etc. I am hoping it will go under warranty. Ill update when I know!
I've been having the same problem that started yesterday morning. I've tried a few different solutions but nothings worked, I get the feeling that my phone is dead and I'm not in warranty either. I'm going to approach Samsung but my guess is they will want more than the phone is worth to repair it. I've read about so many people having the same issues, its horrendous engineering on Samsungs part considering how much their phones cost to start with
neils0911 said:
I'm going to approach Samsung but my guess is they will want more than the phone is worth to repair it. I've read about so many people having the same issues, its horrendous engineering on Samsungs part considering how much their phones cost to start with
Click to expand...
Click to collapse
Your guess is probably correct and I totally agree with you. I seriously think manufacturers do not want their devices to be problem free for more than two years. Probably why they have stopped making phones with batteries that simply pop out.
bonfilet said:
Your guess is probably correct and I totally agree with you. I seriously think manufacturers do not want their devices to be problem free for more than two years. Probably why they have stopped making phones with batteries that simply pop out.
Click to expand...
Click to collapse
Definitely...surely it couldn't have been that hard to make a device with a battery that was still removable on the newer phones. It's frightening how many forum posts I've found with people having their phones just brick out of nowhere (and that's just the note 4). I've given up trying to fix mine, I've tried every method I could find and nothings worked. I can only assume that this problem is simply the motherboard of the phone not working anymore. I'm not even sure what phone to buy now but it certainly won't be a Samsung.
neils0911 said:
. I'm not even sure what phone to buy now but it certainly won't be a Samsung.
Click to expand...
Click to collapse
If you do not care about the camera thera are a lot of rather affordable options which can be tossed in the bin when they start malfunctioning and if their warranty has run out. If you care about the camera being as good as the Note 4's than the range of phones you can buy is quite limited.
mymigi said:
I am having the same exact issue on a N910A. Phone was functioning correctly and in December it started getting really laggy. Performed various resets, purchased new battery. Still laggy. Up until two weeks ago the phone was slow but now it will not power on . The phone will not charge as well.
Click to expand...
Click to collapse
If you are able to boot it into Download Mode then you should Download Stock Rom file for Galaxy Note 4 from Sammobile and Flash it through Odin..
Everything will be OK... ?
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
mymigi said:
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
Click to expand...
Click to collapse
You can find here firmware for N910A , 5.1.1 and 6.0.1 : https://simunlockremote.com/firmware-support/
bonfilet said:
If you do not care about the camera thera are a lot of rather affordable options which can be tossed in the bin when they start malfunctioning and if their warranty has run out. If you care about the camera being as good as the Note 4's than the range of phones you can buy is quite limited.
Click to expand...
Click to collapse
I think the camera on the note 4 is absolutley terrible. I might even go so far as to say the pictures are unusable. the applied noise reduction renders everything splotchy, colors are off and its not sharp at all. and Im not talking dark conditions here.
Anyway, my phone was repaired under warranty and is back to working as it should. It was indeed the motherboard, so if you have the same troubles I had, those are your best bets.
I don't think replacement via warranty will be available. I will attempt to power into download mode and verify if I can get it back up and running. If not, a good ole paperweight.
mymigi said:
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
Click to expand...
Click to collapse
You can download the Firmware from here ..
https://www.androidfilehost.com/?fid=24459283995298017
---------- Post added at 05:43 AM ---------- Previous post was at 05:41 AM ----------
mymigi said:
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
Click to expand...
Click to collapse
You can download the Firmware from here. .
https://www.androidfilehost.com/?fid=24459283995298017
Sounds like the problems I have: with my first N910F: started with lagging apps / freezing, then random reboots now and then, eventually giving error messages when booting. Finally, now it will only start after the battery has been out for at least 30 minutes, but hangs on error message. When pulling battery out and putting back in it, wont give a single sign of life. Since I was just out of warranty it has been lying around, and I bought a second hand N910F for replacement, sadly its starting to give the same errors too and is just out of warranty too (its currently still working, but with freezes / reboots / and already a event with boot error).
I read It could be memory chips or some power chip on the motherboard, appears to be a common problem. So.... Last month I bought a new motherboard on ebay (chinese delivery, 80€). Received it last week and put it back in; phone is back to life. (putting it in is a very simple task, with iFixit teardown / guide)
Anyway, I love the Note 4 for performance / size / looks, and have been Samsung fan for a while, but this recent breakdowns and information that it is fairly common, has diminished being a fan fairly quickly and I guess the Note 4 will be the last Samsung device for a while after this new motherboard breaks down as well
onno72 said:
Sounds like the problems I have: with my first N910F: started with lagging apps / freezing, then random reboots now and then, eventually giving error messages when booting. Finally, now it will only start after the battery has been out for at least 30 minutes, but hangs on error message. When pulling battery out and putting back in it, wont give a single sign of life. Since I was just out of warranty it has been lying around, and I bought a second hand N910F for replacement, sadly its starting to give the same errors too and is just out of warranty too (its currently still working, but with freezes / reboots / and already a event with boot error).
I read It could be memory chips or some power chip on the motherboard, appears to be a common problem. So.... Last month I bought a new motherboard on ebay (chinese delivery, 80€). Received it last week and put it back in; phone is back to life. (putting it in is a very simple task, with iFixit teardown / guide)
Anyway, I love the Note 4 for performance / size / looks, and have been Samsung fan for a while, but this recent breakdowns and information that it is fairly common, has diminished being a fan fairly quickly and I guess the Note 4 will be the last Samsung device for a while after this new motherboard breaks down as well
Click to expand...
Click to collapse
My phone is also random Rebooting
It also shuts down at 25% of battery remaining, Have you also faced similar issue?
Download the app "Wake Lock" and run the Partial Wake Lock option. Apparently the updated software impacts the CPU. For the restarting issue, put it in the freezer for a couple minutes. You may have to take the battery out once, but it has worked for me every time.
This looks very much like the issue reported here:
https://forum.xda-developers.com/no...-error-fix-t3434335/post72944466#post72944466
There are temporary fixes (wakelock), but ultimately this is a harware issue, and the fix is a new motherboard.
I think that underlying it is a problem with heat affecting the eMMC chip or its connection to the motherboard.
See also:
https://us.community.samsung.com/t5...ePhones/thread-id/12183/highlight/true/page/1
http://www.classlawdc.com/2017/04/25/investigation-samsung-galaxy-note-4-mmc_read-failed-defect/
Hey can u pls get me the stock firmware for n910gddu1dpb4
You might find this interesting. Since I couldn't get mine to power up at all, I called Samsung tech and they quoted me $75 to fix it and they would pay for shipping. I figured it was better then getting another phone off Swappa. 2-3 weeks later i get an email that they are repairing it under warranty at no cost to me. I got a refurbished phone since i know my IEMI number was different. they didn't explain why. Anyway, I got lucky i guess.

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