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Hi Guys, i have a strange Problem since a couple of days.
The touch HD turns itself off after some minutes. I have to take out the battery and put it back in, otherwise it will not turn on...
i have:
- deactivated automatic shut down in power settings
- deactivated today timeout
- tried hardreset
- tried another rom (currently dutties final)
no success :-(
i have absolutlely no clue what could cause this and how i can fix it...
help is highly appreciated.
hello there , actually maby its a virus or there is problem in SPL
Try to install again the SPL modified and tell me
best regards
ms4cah
unlikely it has anything to do with SPL. it was fine for months, i had not flashed or installed anything.
it seams dead now by the way. i cannot turn it on again.
i also tried a new battery. it doesnt even charge, no light at the power button. nothing.
Surrido said:
unlikely it has anything to do with SPL. it was fine for months, i had not flashed or installed anything.
it seams dead now by the way. i cannot turn it on again.
i also tried a new battery. it doesnt even charge, no light at the power button. nothing.
Click to expand...
Click to collapse
Sounds like a warranty claim
I am getting the same problem!! is there anything i can do to fix this? anyone figured out the reason?
I had this sort of problem.
The HD would hang, then switch off, then to get back on I had to remove the battery for a while. Sometimes it worked after a minute, other times I had to leave the battery disconnected for longer.
So I performed a hard reset and it switched itself off during boot (after successfully resetting).
Battery out for a while.
H/R once more. Again crashed during boot but not at the same point as previous.
Tried a different battery with a full charge - same result.
Tried to re-flash a "very popular" custom ROM with USPL. Got to 1% and error. This was because the HD had crashed..
Tried to flash the official HTC ROM and it got to 15% and error. HD crash.
So I have contacted HTC and they are sending a courier to collect it so they can take a look with a view to repairing it.
The last ROM I successfully loaded about 2 weeks prior to the start of my problems was a custom win mo 6.5 rom. As I couldn’t get it to a stable state - I couldn’t flash the official HTC ROM.
I’ve convinced myself it’s a hardware fault rather than any software damage..
Although I fear I’ll be in for some bad news.
mine too
Hi,
I have the same problem.
Mine was doing hard reset and after a day or two the same problem.
Now I cannot turn it on.
I will send it to htc...
Crossing my fingers.
I had the same problem with mine...
While turned on, it automaticly tryed to turn of, as if something was pressing the on/off buttom. Everytime that message for turning it off poped up and I just couldn't control the on/off button anymore.
I tryed everything and nothing worked. It really seemed a hardware and warranty claim issue. However, since I bought it abroad and it does not have warranty here in Brazil, I just decided to sell it (obviously warning the buyer about the issue) and to buy another one (which is working as a charm).
It is a hardware issue, for sure...
So my HD has been away at HTC for nearly a week, and im currently tracking its return journey, due to land back here at some point this morning.
I have had no contact from HTC so its going to be a suprise as to whether anything has been repaired.
My hope was they couldn't turn it on at all - thus replacing the bits n bobs inside, replacing the main board containing my 6.5 ROM.
So for now im hoping "no news will be good news", but I will update this when I have it back.
... I've the same problem...
Hi, I've the same problem. Do you have any solutions?
Nasher79 said:
So my HD has been away at HTC for nearly a week, and im currently tracking its return journey, due to land back here at some point this morning.
I have had no contact from HTC so its going to be a suprise as to whether anything has been repaired.
My hope was they couldn't turn it on at all - thus replacing the bits n bobs inside, replacing the main board containing my 6.5 ROM.
So for now im hoping "no news will be good news", but I will update this when I have it back.
Click to expand...
Click to collapse
Just recieved delivery. The service report states:
1. Diagnosis
2. Replace Main Board
3. Function Test
Result
Confirms it was a H/W fault and my "flashing" did not effect the warranty status. That may have been because they couldnt get far enough to confirm so.
Mega75 said:
Hi, I've the same problem. Do you have any solutions?
Click to expand...
Click to collapse
Other than a Warranty repair, im afraid not. Try your best to get it back to HTC official software, then report it as no power / cant boot.
Nasher79 said:
Just recieved delivery. The service report states:
1. Diagnosis
2. Replace Main Board
3. Function Test
Result
Confirms it was a H/W fault and my "flashing" did not effect the warranty status. That may have been because they couldnt get far enough to confirm so.
Click to expand...
Click to collapse
Good to know, confirmed h/w issue
i simply deactivated automatic shut down in power settings as mentioned in the first post and unistalled a couple of new programs i had recently installed!!
Not quite sure which of the above worked.. but atleast for now it seems to be working fine!! the screen has not turned off by itself and i have not had to remove battery etc to get it to work again!
I'm not quite sure if the problem is properly fixed but it has been a few days since anything occurred!! so fingers crossed!!
mine was doing this last tuesday, each time i went into my pocket for it, it was turned off, then i hard to do the reset pin or remove the battery, it has been ok since, i just thought, maybe it was me, pushing it in my jeans i might be turning it off.
also using duttys popular 6.5 latest rom, i dont think its fair to blame his rom, as mines ok now, maybe i should reflash it again?? im still waiting for a new version to be released.... JESUS!!! just looked it up to r12, im on r9 .
oh no... no it not..... says to go here, and it will be released here and not on dutty throy???
http://htcpedia.com/forum/forumdisplay.php?f=79
iamdarren said:
mine was doing this last tuesday, each time i went into my pocket for it, it was turned off, then i hard to do the reset pin or remove the battery, it has been ok since, i just thought, maybe it was me, pushing it in my jeans i might be turning it off.
also using duttys popular 6.5 latest rom, i dont think its fair to blame his rom, as mines ok now, maybe i should reflash it again?? im still waiting for a new version to be released.... JESUS!!! just looked it up to r12, im on r9 .
oh no... no it not..... says to go here, and it will be released here and not on dutty throy???
http://htcpedia.com/forum/forumdisplay.php?f=79
Click to expand...
Click to collapse
FYI, Throy is releasing roms exclusively to HTCPedia now, so no future roms will be released on either XDA or www.duttythroy.com
wow!!! i never knew!!!! thats crazy as his own site duttythroy wont be used.
im getting it now, but only 11 when it says 12 is out, either way, i will still flash i love the roms, i will be sure to be on all the site, incase theres another change of heart??
anyway guys i will report if i noticed the shutdown thing happening again with the version. 4mins till downloaded.....
I think theres a couple of different issues here. My own problem was due to faulty parts in the hardware itself. Absolutley nothing to do with any ROM, only reason I mentioned them was because of the invalid warranty possibility.
If your problem was ROM related, Im sure in the relevant ROM thread, there would be many people (everyone) with the same issue. Thats not to say that its not some sort of conflicting software you may have installed after the ROM flash.
Some simple troubleshooting steps:
1. Hard reset - If it still has a problem...
2. Flash Official HTC ROM - If still a problem...
Phone HTC.
All the best, hope you manage to get something to work for you. I know how lost I felt without mine!
Nasher79 said:
I think theres a couple of different issues here. My own problem was due to faulty parts in the hardware itself. Absolutley nothing to do with any ROM, only reason I mentioned them was because of the invalid warranty possibility.
If your problem was ROM related, Im sure in the relevant ROM thread, there would be many people (everyone) with the same issue. Thats not to say that its not some sort of conflicting software you may have installed after the ROM flash.
Some simple troubleshooting steps:
1. Hard reset - If it still has a problem...
2. Flash Official HTC ROM - If still a problem...
Phone HTC.
All the best, hope you manage to get something to work for you. I know how lost I felt without mine!
Click to expand...
Click to collapse
Your exactly right. Some people experience similar symptoms which are rom related others have same problem which is hardware related. One can only be fixed by HTC as motherboard problem, other can be rectified by different means without having to send device back for repairs
Hi again,
Today I have received an sms from HTC service informing me that my HD has a circuit problem and they will fix it without any charge.
I have to wait.
I have a Galaxy S as shipped by Bell Canada. It doesn't have the 3 button download mode so I'm staying away from 3rd party roms for now.
It is unlocked and rooted. All has been well until today. I had it off for a while to use the SIM in another phone. When I turned it back on it asked for the SIM unlock code. I Dismissed that and checked the phone, all seemed well other than no SIM activation. I turned it off and removed the SIM and now it won't boot. I get the usual logo, the song, and for a long time the S logo. If I wait long enough it then appears to be off. If I press the back or menu key they will light up but that's it. I can't do anything else other than pull the battery.
I tried the hard reset with holding volume down and tap the power button. That only turns it back on with the same problem. The actual SIM is fine and working in another phone.
Is there anything I can do? If I could hard reset it I'd take it back to the store but I hesitate for now while it still contains my data.
this is a problem i have just posted about a couple of mins ago
but i can get it recovery mode and fatory reset with the vol up, home and power
then it will boot but obviously i have to then reset everything from scratch which is really annoying so anyone got any idea re this
lucky for you that you can get into recovery. Right now I'd be happy with a hard reset, it doesn't take long to rebuild the setup. I'd like to know who decided to remove the recovery mode, that's evil and keeps me from simply resetting the device.
its all the apps re downloading and installing them and resetting up accounts and swype and all that lot need a fix asap
do you know what version of andoid you are running
yes but at least you can get a working phone again, I can't without being able to get into any boot menus. Honestly it only takes 30 minutes to setup again from scratch. I'm on 2.1 and what I find at least on my HTC when it had 2.1 is that I setup the google account, let it sync contacts etc, then from Market Downloads I'll see listed all my apps that were previously installed. As long as I don't leave that screen I can install each app one after the other. Or a proper backup....
Any other magic key combos to reset this thing???
did you try hooking up to kies?
Yes but that does nothing since it never fully boots.
3rdcoast said:
I have a Galaxy S as shipped by Bell Canada. It doesn't have the 3 button download mode so I'm staying away from 3rd party roms for now.
It is unlocked and rooted. All has been well until today. I had it off for a while to use the SIM in another phone. When I turned it back on it asked for the SIM unlock code. I Dismissed that and checked the phone, all seemed well other than no SIM activation. I turned it off and removed the SIM and now it won't boot. I get the usual logo, the song, and for a long time the S logo. If I wait long enough it then appears to be off. If I press the back or menu key they will light up but that's it. I can't do anything else other than pull the battery.
I tried the hard reset with holding volume down and tap the power button. That only turns it back on with the same problem. The actual SIM is fine and working in another phone.
Is there anything I can do? If I could hard reset it I'd take it back to the store but I hesitate for now while it still contains my data.
Click to expand...
Click to collapse
Same thing happened to my phone, but a factory reset did nothing. The internal SD card gave out. Phone is now sent away for 3 - 6 weeks awaiting repair.
my phone did this to me today too, I was just about to post about this when I saw this thread.
So its an SD Card problem? theres no hope of getting it fixed without sending it in?
Yes I think it is the internal card meaning there isn't anything good enough to reset to. I walked the phone over to the store and I'll have to wait for new stock next week. Actually I'm lucky they will exchange it since I bought it outright which apparently is "against policy" even though they list a no contract full price. We'll see how it goes next week but overall I despise the telco industry in this country.
3rdcoast said:
Yes I think it is the internal card meaning there isn't anything good enough to reset to. I walked the phone over to the store and I'll have to wait for new stock next week. Actually I'm lucky they will exchange it since I bought it outright which apparently is "against policy" even though they list a no contract full price. We'll see how it goes next week but overall I despise the telco industry in this country.
Click to expand...
Click to collapse
i went to best buy today to try and exchange it, and apparently they only have a 14 day exchange policy with phones despite it saying 30 day on the receipt, anyhow i phoned samsung and they said i have to go through bell, even though im using the phone on telus, so that should be interesting.
So all the people that are having this problem have the Bell model?
Today i got mine off eBay, as soon a i turned it on, i get exactly the same thing.
It wont load into Android, i see that galaxy S logo and then black screen.
If i go into recovery i see "cant mount SD Card".
The more is search this forum the more i see that all the people with this problem are owners of the Bell i9000M model.
I seriously think they have some defect with the manufacturing line of the phone.
Have you guys installed any firmware on your phone before this happened?
mine is like that out of the box.
Mine is the same Bell model. There seems to be some issues with them which makes the lack of download mode even more dangerous. Right now it doesn't feel like the warranty is going to cover us for problems not our fault. I hope they replace it next week but if it still lacks download mode I'll remain nervous.
Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.
clubtech said:
Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.
Click to expand...
Click to collapse
i put new firmware on it last week, can't remember what it was but it was upgraded through kies so it's one samsung pushed to me, not a froyo unstable one.
bigc_13 said:
i put new firmware on it last week, can't remember what it was but it was upgraded through kies so it's one samsung pushed to me, not a froyo unstable one.
Click to expand...
Click to collapse
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?
clubtech said:
Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.
Click to expand...
Click to collapse
I haven't flashed any 3rd party roms. I did do the official update via Keis which even at the store today they reminded me that I should do the update.. That update seemed to go well and has been working for over a week until I turned it off for an hour. It still isn't clear if the disabled 3 button mode is hardware or software related but we all seem to have that in common too. So before they dismiss the whole thing and we get hosed over technicalities such as unlocking it should be clear that there are clear defects in these phones as far as I can tell.
I want to be comfortable that I'm not left out of hundred of dollars just because I choose to buy it outright and not be tied to contracts. Samsung has to play nicely because it is their phone. Bell has to play nicely because they are bringing them in and distributing to retail. What carrier I use should be irrelevant because the problems are not related to usage.
FYI, the clerks went off for conference to decide if I somehow got the phone against policy. Either they trust my story or I got mine moments before they got the memo about not selling outright.
clubtech said:
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?
Click to expand...
Click to collapse
Same here, stock JH2 from Kies. Not rooted. Boots to Galaxy S logo, then black screen. Mine is sent in for repair... Almost two weeks now.
Seeing more and more of this being posted. There is obviously some issues with this phone.
clubtech said:
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?
Click to expand...
Click to collapse
Our posts crossed..
Yes I believe mine had the JH2, the official keis offered firmware. I was looking forward to the biggie update at the end of the month so wasn't about to risk bricking before then. Irony stepped in anyway.
I'm a bit nervous until I get a new one. At that point if the 3 button mode still doesn't work I'll remain nervous that I'll get another potential brick.
edit-> yes, I simply shut it down for an hour or two to use the SIM in another phone to test that phone. At next boot it died. I knew something was wrong when the logo stayed up for much longer.
I have the 3 buttons enabled so it is not related to the 3buttons being disabled, however when i boot into recovery it clearly displays an error that it can not find the internal SD.
There is definitely something wrong with the Bell Galaxy S corrupting itself.
I bought mine from an eBay seller, he is saying the phone booted fine when he shipped it but when i opened the box today i only got this black screen after logo.
Gladly the seller will take it back.
Maybe this is why there are shortages everywhere in Canada. I hope the caught this up and are fixing it with the new batch.
So 6 months down the line I have reached a time where something has gone wrong with the phone.
Unfortunately I am not into rooting and In general happy with the phones capabilities.
However after the 4.1.1update its been sticking and acting weird. The keyboard can never remember the default setting I put it in, lockscreen shortcuts cannot be deleted after a while, and screen types or number cannot be deleted either. Touchwiz crashes and sometimes it fixes itself by hard resetting, sometimes it doesn't. The gmail wasn't updating yesterday either nor I was given the option to re-enable sync. The email client kept counting the emails after deletion of the read ones as -1....
God knows how many times I had to redo my contacts- calendar, settings etc... because of course no backup program is actually that good.
I have contacted samsung and they want to see the phone and decide if it can be repaired. I'm going to be left without a phone which is a tool for my work. Do you think I ought to get a loan phone or replacement?
Is there anything I can try before I send it that might work?
sent with nokia 5110
Gmail had some problems over the past couple of days.
If your deem it necessary, send it in for diagnostics, by all means. They will reflash your phone with new software and see what's what.
Thanks for that
sent with nokia 5110
after sending the phone to samsung, i am told that they updated the firmware, so the problems were eliminated.
I am waiting to pick up the phone tomorrow, so hopefully it will be back in business.
in the meantime i have also bought the front panel and back cover along with some assorted parts to make my white phone into pebble blue. Cool stuff! Dont know how to root the phone,but im good with changing the appearance of it!:laugh:
just an update on this.
i got the phone back with all they have done is upgraded to 4.1.2
the phone once i start to put my info back on gets stuck on the following areas:
1) deleting screens on touchwiz, the screen taken to the dust bin, crashes touchwiz and are not able to delete it.
2) Default keyboard turns back to samsung on every restart, even though you set a different default. This was also found to be true from samsung technical team!!!
3) Lockscreen options delete, also crushes touchwiz.
What i usually do after each hard reset is to eliminate the animations(all off) as i want the phone to go faster, i there is speculation that this may be the cause. I have now used up to .5 animation and so far its ok.
However the default keyboard is the only annoying thing now, and i cannot get rid of the samsung keyboard as i dont know how, and im reluctant to root just for that at risk of warranty!
All this has started after the 4.1.1 upgrade by the way,
and as i went and bought a second S3 today, brown one which looks fab, it did EXACTLY the same thing! so i returned it of course.
If others test it similarly and the same things happen, maybe samsung may need to log this as a bug and issue an update in the future.
1. My S3 did not crash when I deleted 5 pages of screens.
2. I love the default keyboard.
3. Never test that.
not had any of those issues, just tested them once more to see and all works fine
Ive swapped and changed keyboards many many times and never once had an issue with the default one being changed.
Can only suggest you send it back to them making sure they know they didnt fix it last time
Clearing data for Touchwiz launcher can fix the launcher crashes.
Would that also clear my settings?
Also how can it be that 2 completely different phones in manufacturing times had the exact same problem?
Those who tried the above, did you take the animations to off?
skimminstones said:
not had any of those issues, just tested them once more to see and all works fine
Ive swapped and changed keyboards many many times and never once had an issue with the default one being changed.
Can only suggest you send it back to them making sure they know they didnt fix it last time
Click to expand...
Click to collapse
Unfortunately the samsung technicians are at a loss themselves. My s3 on 4.0.4 had no such issues
vasp3690 said:
Unfortunately the samsung technicians are at a loss themselves. My s3 on 4.0.4 had no such issues
Click to expand...
Click to collapse
so get them to swap the phone under warranty. They cant find/fix the problem, the problems you have arent generic to the phone so they should give you a working model
skimminstones said:
so get them to swap the phone under warranty. They cant find/fix the problem, the problems you have arent generic to the phone so they should give you a working model
Click to expand...
Click to collapse
What good will it make if they change the phone? Since a completely new phone does exactly the same. Should I be changing every phone until I get one that works? How long will that take?
I was betting that a new phone would work and hence I bought the new one which I returned immediately of course as id had the same issues. This is why it makes me think it may be a firmware bug
vasp3690 said:
What good will it make if they change the phone? Since a completely new phone does exactly the same. Should I be changing every phone until I get one that works? How long will that take?
I was betting that a new phone would work and hence I bought the new one which I returned immediately of course as id had the same issues. This is why it makes me think it may be a firmware bug
Click to expand...
Click to collapse
well as not every phone is doing the same it would probably do some good but its upto you.
as i said earlier, not every phone has this faults, yours is the only one ive ever heard of with those faults. Its certainly not a firmware bug as its never happened on mine
Have you done exactly what I have above?
Jelly bean 4.1.2 or 4.1.1, animations to off, and also use a different keyboard and after setting the default see if samsung keyboard comes back as default?
I find it very hard to believe that I went and bought a random phone that once I did the above it immediately reacted as my previous one.And at the same time a technician from samsung also verifying that the samsung keyboard always flips back to default as well!!! The default only changes if you restart the phone, not on the fly
I cannot play a game with samsung to have the phone back and forth as its a daily tool for me. Unless I get a second handset as a replacement I cannot see any point me sending phones back and forth.
vasp3690 said:
Have you done exactly what I have above?
.
Click to expand...
Click to collapse
yes...as posted above
skimminstones said:
not had any of those issues, just tested them once more to see and all works fine
Ive swapped and changed keyboards many many times and never once had an issue with the default one being changed.
Can only suggest you send it back to them making sure they know they didnt fix it last time
Click to expand...
Click to collapse
still, if you dont want to believe me and think that every single gs3 out there is faulty its upto you i guess. Personally id be getting the phone swapped but thats just me
Thanks for verifying that at least your phone works fine. I will have to see what I have to do. So far I bet samsung wont do anything and according to them they have to try and fix it 3 times before they offer a replacement for it. What a shame
SGS III no usb connection only charges
Guys,
I bought my SIII on Monday(17th)....plugged it in my laptop and it worked fine.....But for the last couple of days whenever i plug it using the usb cable it only charges and the pc doesn't even recognize it. I tried checking this through the device manager but still it does not show any device connected to the computer.
I've done a factory reset and still no hope.
Can anyone help me out here ????? this is really frustrating....
mohsinmasoom said:
Guys,
I bought my SIII on Monday(17th)....plugged it in my laptop and it worked fine.....But for the last couple of days whenever i plug it using the usb cable it only charges and the pc doesn't even recognize it. I tried checking this through the device manager but still it does not show any device connected to the computer.
I've done a factory reset and still no hope.
Can anyone help me out here ????? this is really frustrating....
Click to expand...
Click to collapse
Why do want to connect it ? If you to transfer some data you can use airdroid https://play.google.com/store/apps/details?id=com.sand.airdroid
We only have what we give
A small update on this.
Samsung has received my phone and I hope they replace the motherboard for this issue. I'm on i9305 now and I will be selling the s3 once its back from the repair.
I also bought a secondhand s3 and it didn't have any issues with these glitches. For all I know these could be issues of a dying motherboard of this sudden death issue.
Note 4 wont turn on, "cannot boot normal" and "downlaoding target, dont turn off"
Its a Note 4 SM-N910F, Android 6.0.1, BB N910FXXU1DPE2, kernel 3.10.40-7733605 [email protected] #1
i feel I have tried everything... History:
Phone has been working fine for a year, upgraded to 6.0.1 no problems about 2 or 3 months ago. no new apps installed. Last week it started getting very laggy, keyboard strokes took for ever to register. I thought, ok, time to to a factory reset to blow out any old cobwebs. Did it via the menu. However the phone froze midway thought. I left it for an hour and then pulled out the battery. I popped it back in and it performed the reset without me having to press anything. Cool, thats good I thought.
Now I was going to change the battery, so I powered off as normal and put my other 2 week old original samsung battery in, and it would not power on. After a few reinsertions it powered back on. I though i have to do another reset. So I tried, and it would not reset. It just died. I cant restart the phone, it dies. If I shut it down normally. it wont turn on back on, I have to take out and reinsert the battery multiple times, holding down the powerbutton between to discharge. this can take up to 10 tries now. Sometimes it will go th the unable to bot in normal mode and "downloading , do not turn of target, but it will stay there for ever, more than an hour.
Every 15-20 tries it would turn on, let me get in via pin, only to start freezing up within a min, and then die again. Somewhere I read that a guy hada similar problem, and he used wakelock and that worked, on level 4. I managed to download that and used it, and hey presto, it works!
Now I had to power down the phone for a reason, and it took me about 30 min of battery and powerbuttonholding before it managed to boot up, and I was quick enough to start wakelock on level 4.
It wont boot in to safe mode, it wont boot in to recovery mode, it wont boot in to the factory reset mode. Its the same with either battery, and different cables.
Any ideas what i can do here, or what could be wrong? I havent gotten it wet or banged it.
I am having the same exact issue on a N910A. Phone was functioning correctly and in December it started getting really laggy. Performed various resets, purchased new battery. Still laggy. Up until two weeks ago the phone was slow but now it will not power on . The phone will not charge as well.
Mine did same, 6 months old, not rooted stock firmware. Locked up yesterday, couldn't do anything. Pulled battery and restarted. Samsung logo comes on screen goes black for android boot then it hangs with blue led flashing. Nothing I do gets it past that point. Tried safe boot but it doesn't fully launch with correct button combo and volume up. In the end I re-installed firmware using Keis. All went well, everything as per youtube tutorial. Except one thing, at end of download phone didn't re-start. Still can't get it to boot, any ideas?
Edit: Lock up didn't coincide with any new apps being loaded or updates of existing. Only change was a week ago which was an automatic update of the stock firmware (Lollipop)
armstrongracer said:
Mine did same, 6 months old, not rooted stock firmware. Locked up yesterday, couldn't do anything. Pulled battery and restarted. Samsung logo comes on screen goes black for android boot then it hangs with blue led flashing. Nothing I do gets it past that point. Tried safe boot but it doesn't fully launch with correct button combo and volume up. In the end I re-installed firmware using Keis. All went well, everything as per youtube tutorial. Except one thing, at end of download phone didn't re-start. Still can't get it to boot, any ideas?
Edit: Lock up didn't coincide with any new apps being loaded or updates of existing. Only change was a week ago which was an automatic update of the stock firmware (Lollipop)
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are you still under warranty? i sent mine to a samsung center, the guy recognized the problem as the motherboard, said I wasnt the first. That was 3 weeks ago, they are STILL waiting for the parts. They say the Samsung factory are way behind with repair parts, etc etc. I am hoping it will go under warranty. Ill update when I know!
I've been having the same problem that started yesterday morning. I've tried a few different solutions but nothings worked, I get the feeling that my phone is dead and I'm not in warranty either. I'm going to approach Samsung but my guess is they will want more than the phone is worth to repair it. I've read about so many people having the same issues, its horrendous engineering on Samsungs part considering how much their phones cost to start with
neils0911 said:
I'm going to approach Samsung but my guess is they will want more than the phone is worth to repair it. I've read about so many people having the same issues, its horrendous engineering on Samsungs part considering how much their phones cost to start with
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Your guess is probably correct and I totally agree with you. I seriously think manufacturers do not want their devices to be problem free for more than two years. Probably why they have stopped making phones with batteries that simply pop out.
bonfilet said:
Your guess is probably correct and I totally agree with you. I seriously think manufacturers do not want their devices to be problem free for more than two years. Probably why they have stopped making phones with batteries that simply pop out.
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Definitely...surely it couldn't have been that hard to make a device with a battery that was still removable on the newer phones. It's frightening how many forum posts I've found with people having their phones just brick out of nowhere (and that's just the note 4). I've given up trying to fix mine, I've tried every method I could find and nothings worked. I can only assume that this problem is simply the motherboard of the phone not working anymore. I'm not even sure what phone to buy now but it certainly won't be a Samsung.
neils0911 said:
. I'm not even sure what phone to buy now but it certainly won't be a Samsung.
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If you do not care about the camera thera are a lot of rather affordable options which can be tossed in the bin when they start malfunctioning and if their warranty has run out. If you care about the camera being as good as the Note 4's than the range of phones you can buy is quite limited.
mymigi said:
I am having the same exact issue on a N910A. Phone was functioning correctly and in December it started getting really laggy. Performed various resets, purchased new battery. Still laggy. Up until two weeks ago the phone was slow but now it will not power on . The phone will not charge as well.
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If you are able to boot it into Download Mode then you should Download Stock Rom file for Galaxy Note 4 from Sammobile and Flash it through Odin..
Everything will be OK... ?
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
mymigi said:
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
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You can find here firmware for N910A , 5.1.1 and 6.0.1 : https://simunlockremote.com/firmware-support/
bonfilet said:
If you do not care about the camera thera are a lot of rather affordable options which can be tossed in the bin when they start malfunctioning and if their warranty has run out. If you care about the camera being as good as the Note 4's than the range of phones you can buy is quite limited.
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I think the camera on the note 4 is absolutley terrible. I might even go so far as to say the pictures are unusable. the applied noise reduction renders everything splotchy, colors are off and its not sharp at all. and Im not talking dark conditions here.
Anyway, my phone was repaired under warranty and is back to working as it should. It was indeed the motherboard, so if you have the same troubles I had, those are your best bets.
I don't think replacement via warranty will be available. I will attempt to power into download mode and verify if I can get it back up and running. If not, a good ole paperweight.
mymigi said:
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
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You can download the Firmware from here ..
https://www.androidfilehost.com/?fid=24459283995298017
---------- Post added at 05:43 AM ---------- Previous post was at 05:41 AM ----------
mymigi said:
Unfortunately, SAMMOBILE does not have the SM-N910A firmware.
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You can download the Firmware from here. .
https://www.androidfilehost.com/?fid=24459283995298017
Sounds like the problems I have: with my first N910F: started with lagging apps / freezing, then random reboots now and then, eventually giving error messages when booting. Finally, now it will only start after the battery has been out for at least 30 minutes, but hangs on error message. When pulling battery out and putting back in it, wont give a single sign of life. Since I was just out of warranty it has been lying around, and I bought a second hand N910F for replacement, sadly its starting to give the same errors too and is just out of warranty too (its currently still working, but with freezes / reboots / and already a event with boot error).
I read It could be memory chips or some power chip on the motherboard, appears to be a common problem. So.... Last month I bought a new motherboard on ebay (chinese delivery, 80€). Received it last week and put it back in; phone is back to life. (putting it in is a very simple task, with iFixit teardown / guide)
Anyway, I love the Note 4 for performance / size / looks, and have been Samsung fan for a while, but this recent breakdowns and information that it is fairly common, has diminished being a fan fairly quickly and I guess the Note 4 will be the last Samsung device for a while after this new motherboard breaks down as well
onno72 said:
Sounds like the problems I have: with my first N910F: started with lagging apps / freezing, then random reboots now and then, eventually giving error messages when booting. Finally, now it will only start after the battery has been out for at least 30 minutes, but hangs on error message. When pulling battery out and putting back in it, wont give a single sign of life. Since I was just out of warranty it has been lying around, and I bought a second hand N910F for replacement, sadly its starting to give the same errors too and is just out of warranty too (its currently still working, but with freezes / reboots / and already a event with boot error).
I read It could be memory chips or some power chip on the motherboard, appears to be a common problem. So.... Last month I bought a new motherboard on ebay (chinese delivery, 80€). Received it last week and put it back in; phone is back to life. (putting it in is a very simple task, with iFixit teardown / guide)
Anyway, I love the Note 4 for performance / size / looks, and have been Samsung fan for a while, but this recent breakdowns and information that it is fairly common, has diminished being a fan fairly quickly and I guess the Note 4 will be the last Samsung device for a while after this new motherboard breaks down as well
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My phone is also random Rebooting
It also shuts down at 25% of battery remaining, Have you also faced similar issue?
Download the app "Wake Lock" and run the Partial Wake Lock option. Apparently the updated software impacts the CPU. For the restarting issue, put it in the freezer for a couple minutes. You may have to take the battery out once, but it has worked for me every time.
This looks very much like the issue reported here:
https://forum.xda-developers.com/no...-error-fix-t3434335/post72944466#post72944466
There are temporary fixes (wakelock), but ultimately this is a harware issue, and the fix is a new motherboard.
I think that underlying it is a problem with heat affecting the eMMC chip or its connection to the motherboard.
See also:
https://us.community.samsung.com/t5...ePhones/thread-id/12183/highlight/true/page/1
http://www.classlawdc.com/2017/04/25/investigation-samsung-galaxy-note-4-mmc_read-failed-defect/
Hey can u pls get me the stock firmware for n910gddu1dpb4
You might find this interesting. Since I couldn't get mine to power up at all, I called Samsung tech and they quoted me $75 to fix it and they would pay for shipping. I figured it was better then getting another phone off Swappa. 2-3 weeks later i get an email that they are repairing it under warranty at no cost to me. I got a refurbished phone since i know my IEMI number was different. they didn't explain why. Anyway, I got lucky i guess.
Hey all,
I have a galaxy s7 edge that's 2 months old. It's randomly freezing which is forcing me to do a hard reset or rebooting. I have done a factory restart by the settings, I have done a factory restart by holding the power, home and volume up key and lastly I have done a smart switch emergency thingy-me-bob.
The phone has never been rooted or messed around with in that matter and was working flawlessly up until this point. It's running all the latest updates you can get OTA - My next step tomorrow is to go into store for them to essentially repeat what I have done for several months...wondering if anyone here has any ideas of anything else I could try? Hoping it isn't a hardware defect.
Cheers,
Tom
Had exactly the same issue. Ran it in safe mode and it still froze. Factory reset - still the same problem. Sent it off to Samsung and got it back a few days ago along with the usual note explaining that the fault had been identified, latest software had been installed and it had passed through quality control. Went through setup and within an hour it was freezing again. Not convinced Samsung did anything other than re-flash the firmware and send it back. I'm guessing that this is a hardware issue, as I have read many posts with people experiencing the same issue. It's going back tomorrow so they can try again, with a note in the box, politely asking them to dig a little deeper....
Did another factory reset and it's frozen while on the always on display svtren. Think I'll be leaving a note asking them to do a physical hardware check!
You have latest software?
As per the original post, everything is running on latest.
Any way, visited the 'Geek squad' who informed me that I had done a factory reset wrong *sigh* restarted it infront of me and would you believe it! crashed. They're now sending it to Samsung to look at who I assume will just flash it again.
Very very disappointed with the edge, compared to my OP3T it's so sluggish.
had the same problem. had to send mine to samsung. there was something wrong with the partitioning i think but in some way odin couldn't fix
Fingers crossed it's something like that is wrong with mine!
I have exactly the same problem.
I'm in aus, and bought the phone from HK, so I'm a bit reluctant to send it back to HK/China.
I've done everything... but still the same.
rockuman_ex said:
I have exactly the same problem.
I'm in aus, and bought the phone from HK, so I'm a bit reluctant to send it back to HK/China.
I've done everything... but still the same.
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From what I have read, it sounds like a hardware issue. The guy are the store was an utter moron but he did say the harder it is to the fix the more likely they are to just give me a new phone. Once i get it back ill share what they've done and see if it can help fix your issue.
Mine does reboot from time to time. Once a day, once a week...
Sometimes reboots when it stands alone on charging, sometimes in my pocket. I just realizes when my smartwatch vibrates to advert lost bluetooth conection.
Lastest firmware. I´ll probably will send to warranty.
I just recently got the S7 Edge. Great phone I just hates when it does that.