[Q][URGENT] Galaxy S4 LTE Reboots - Galaxy S 4 Q&A, Help & Troubleshooting

Hi,
I haven't asked questions in a while but this one is beyond me. I have researched around but there's so many different types of rebooting errors I can't find one that matches my problem.
My S4 reboots to the Samsung logo where it says I9505 and then shuts down and repeats the boot to the same place back to the splash screen and does that over and over again. However if I connect it to the charger it is fine. So right now I'm using my S4 with the AC charging in.
Battery stats claim my battery health is good but the battery itself has swollen up (so do I need to replace battery?)
If I take it off charge I can use it for a few minutes but then it'll turn off and if I start it up the splash reboot process starts again. Some times if I leave the phone for a while it'll work but again for a few minutes.
Is this a battery issue or the phone and do I replace battery or send to repair.
I'm running official 4.3 and never been rooted on this device
Sent from my GT-I9505 using xda app-developers app

DesertHawk said:
Hi,
I haven't asked questions in a while but this one is beyond me. I have researched around but there's so many different types of rebooting errors I can't find one that matches my problem.
My S4 reboots to the Samsung logo where it says I9505 and then shuts down and repeats the boot to the same place back to the splash screen and does that over and over again. However if I connect it to the charger it is fine. So right now I'm using my S4 with the AC charging in.
Battery stats claim my battery health is good but the battery itself has swollen up (so do I need to replace battery?)
If I take it off charge I can use it for a few minutes but then it'll turn off and if I start it up the splash reboot process starts again. Some times if I leave the phone for a while it'll work but again for a few minutes.
Is this a battery issue or the phone and do I replace battery or send to repair.
I'm running official 4.3 and never been rooted on this device
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
This a good battery failure diagnosis!
So go to your service shop and ask for the free battery replacement. this issue is well known at Samsung.
For more info just google it. As exemple:
( http://forums.androidcentral.com/samsung-galaxy-s4/364462-samsung-galaxy-s4-battery-problems.html)
Please stop charging it because you risk to make it to explode.

@lolo9393
But my Battery is still at 60 percent when I eventually manage to get it booted again. So its definately Battery and not the phone
Sent from my LT26i using xda app-developers app

DesertHawk said:
@lolo9393
But my Battery is still at 60 percent when I eventually manage to get it booted again. So its definately Battery and not the phone
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
Buy a new one or ask for replacement.
no other way to go!

Related

Fake status of battery

Last night i changed my gt. Today it's changed, 100% percent. And icm goin' to check mail, use internet etc, after 5 mins. "Battery low", 1%. I change it again, after a few min it's back too 100% percent again, and the battery decrease each 10s. I restarted and it said 77%. I didn't get it. Did anyone get the same problem as me and anyone can help me???
Thank you very much!!
Sent from my GT-P1000 using XDA App
Your not alone, i always experience this, i just learned to live with it well until an maybe an update will fix this i think there is a problem with the android system, you can still try to calibrate your battery though it didnt work for me
Sent from my GT-P1000 using Tapatalk
Some expert told me that maybe it's 'cause the changer. Any ideas 'bout it?
Thanks!
Sent from my GT-P1000 using XDA App
hand2leg said:
Some expert told me that maybe it's 'cause the changer. Any ideas 'bout it?
Thanks!
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
It is definately the android system. There is another thread here where the samsung rep says they know about this version of android and the battery issue. My tab went to zero yesterday in ten seconds. It took me a long time to get the battery meter to show it was charging again.
texasreb said:
It is definately the android system. There is another thread here where the samsung rep says they know about this version of android and the battery issue. My tab went to zero yesterday in ten seconds. It took me a long time to get the battery meter to show it was charging again.
Click to expand...
Click to collapse
yep, i second you bro, if a lot of people are experiencing this then it may be due to some bug or something on the system i think its its definitely not the hardware if it is shame on samsung for manufacturing faulty devices, well lets hope for the update
Sent from my GT-P1000 using Tapatalk
If i root my gt and install the battery fixing applications on the market. Does it help?
Sent from my GT-P1000 using XDA App
Well i had the same gave it to the samsung service centre...and they replaced my battery...and now i have no.such problem...So i think its with the battery only...Dont know the cause though...
Sent from my GT-P1000 using XDA App
Has anyone tried calibrating the battery? I just received a Tab for testing and it was used prior. Some battery monitor apps reported less then 12hours available after a full charge. After I calibrated it, i'm getting ~28 hours / moderate use before battery is depleted. What amazes me with the Tab is that when idle (overnight) there is no decrease in battery levels and graphing shows a complete flat line when idle.
I love this device
bdfx69 said:
Has anyone tried calibrating the battery? I just received a Tab for testing and it was used prior. Some battery monitor apps reported less then 12hours available after a full charge. After I calibrated it, i'm getting ~28 hours / moderate use before battery is depleted. What amazes me with the Tab is that when idle (overnight) there is no decrease in battery levels and graphing shows a complete flat line when idle.
I love this device
Click to expand...
Click to collapse
I have done all of the battery recalibrations suggested here on xda to no avail. The only thing that has helped me is plugging in a portable kennsington battery by usb that tricks the battery indicator and it seems to slow down my battery drain.
Said at all, i have to get use to with it, right???
Sent from my GT-P1000 using XDA App
Try doing a resetting on the tab, and do a full charge, I mean let it charge for 8 hrs continuously.
If it can't work, bring it to Samsung for firmware upgrade (takes about an hour), after which do the same, long charging.
Last option, ask for an exchange with Samsung.
Rooting it has never been my option
henrylam said:
Try doing a resetting on the tab, and do a full charge, I mean let it charge for 8 hrs continuously.
If it can't work, bring it to Samsung for firmware upgrade (takes about an hour), after which do the same, long charging.
Last option, ask for an exchange with Samsung.
Rooting it has never been my option
Click to expand...
Click to collapse
Ok. I'll test and report asap. Thanks
Sent from my GT-P1000 using XDA App
Ok. After resetting my gt. It' have the same problem with battery. Maybe i'll have to go to Samsung..
Sent from my GT-P1000 using XDA Premium App
Ok, hope it will work after new fimware upgrades. Mine sure does.
If you can let go your tab to them for a couple of days, you can ask them to check on the status of the battery as well.
Sent from my GT-P1000 using XDA App
henrylam said:
Ok, hope it will work after new fimware upgrades. Mine sure does.
If you can let go your tab to them for a couple of days, you can ask them to check on the status of the battery as well.
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
Can i let my tab go? I dont think so. But i'll try..
Thanks
Sent from my GT-P1000 using XDA Premium App
Hey guys, I was in the same boat (you can see my posts on other threads) and I have tried pretty much everything from flashing rom, resetting, calibrating, and bump charging. Last night I decided to open up the tab and look at the battery, thinking maybe I should buy a new battery to test.
Long story short, I disconnected the battery from the board and let it sit for 15mins before reconnecting. I check every couple hours to see the battery level in android. So far, I only lost 1% for 20hrs in flight mode w/o any app running. I usually lost 20% overnight and would regain that after reboot. So the problem is GONE and the system is reporting the right battery percentage without fake dropping.
I will continue to monitor it and report back, but it looks great so far. Hope this helps other XDA fellows.
Thats actually ive been wanting to do just prick it open, funny though i my problem resolved it self, last night i keep rebooting my tab up to the point it hangs and froze then i left it like that for an hour then i pressed the power button for around 10 seconds to reboot it again, once it booted up it showed the correct percentage, now im still monitoring if the trick went well..
Sent from my GT-P1000 using Tapatalk
shinji21 said:
Hey guys, I was in the same boat (you can see my posts on other threads) and I have tried pretty much everything from flashing rom, resetting, calibrating, and bump charging. Last night I decided to open up the tab and look at the battery, thinking maybe I should buy a new battery to test.
Long story short, I disconnected the battery from the board and let it sit for 15mins before reconnecting. I check every couple hours to see the battery level in android. So far, I only lost 1% for 20hrs in flight mode w/o any app running. I usually lost 20% overnight and would regain that after reboot. So the problem is GONE and the system is reporting the right battery percentage without fake dropping.
I will continue to monitor it and report back, but it looks great so far. Hope this helps other XDA fellows.
Click to expand...
Click to collapse
Hi Shinji, it is quite unbelievable that the tab only drain 1% for "20hrs". But it is great, if opening the tab can solve battery issue. Now, I myself encounter some other new problems, after I solved the sudden drop in battery issue by upgrading to new firmware (e.g. 50% => ask me to shut down). Now, no matter how I charge, it will remain 67 or 70%............
Do you have the instruction to open up the tab, or any link which you can lead me too? Thanks.
Hey henrylam do you charge phone whilst on and how long do you charge for before you get fed up waiting for it to move from 70% and remove charger ?
Sent from my GT-P1000 using XDA App
wildcat777 said:
Hey henrylam do you charge phone whilst on and how long do you charge for before you get fed up waiting for it to move from 70% and remove charger ?
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
I try both, on and off, sometimes it work sometimes it doesn't. After I have done factory reset, it seems ok for first 3 cycles. After that, the problem surfaced again.
Sometimes, it just stop charging at 65 (curvefish battery indicates) but battery icon shows like 85%. I felt like smashing the Tab and get myself a new Ipad. I am thinking to send it again to Samsung this Friday, and let them investigate for a while (hopefully 2 weeks will be sufficient). Damn it, my wife tab has no such issues. She didn't even do an upgrade on her firmware.

i9505 strange battery problems

Hi there.
I own my stock Galaxy S4 i9505 for 2 months now, and since a week or 2 it started to act strange.
The phone turned always around 20% battery off, and started to freeze sometimes in normal use.
I did today a factory reset, since then it turns off around 63% battery.
Ill try to charge it for 100% and let it charge for some more hours, and do another factory reset then, but i doubt its a battery calibration problem.
Do you guys have any tip that could help me, or should i just return it to seller?
Thanks in advance!
Don't know if this will work but factory reset the phone then use until battery dies then charge whilst off untill 100% may be battery calibration issue.
Let me know how u get on mate
Sent from my GT-I9505 using xda app-developers app
cameracartwright said:
Don't know if this will work but factory reset the phone then use until battery dies then charge whilst off untill 100% may be battery calibration issue.
Let me know how u get on mate
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
It's definitely not a calibration issue as that has no correlation to battery life. Thee OP is facing a hardware issue- either a defective battery or PMIC.
Sent from my Nexus 7 using Tapatalk 4
Ok
Sent from my GT-I9505 using xda app-developers app
similar problem
I'm facing similar problems. sometimes it last for a day and dies at 10% but sometimes it dies after a few hours with still 30 to 40 % battery left. After the phone switches off automaticaly i'm not able to restart unless i plug him in.
I tried a lot of things like flashing custom roms, factory reset, flash stock rom with odin with factory reset afterwards.
All with no luck.
It all started after flashing I9505XXUBMGA-PRE-ROOTED
Currently i'm on an older version suited for my region but the problem is still there.
I'm considering to buy a new battery. Can anybode help me please?
You are not alone.Many people report that problem with the original battery.Have a look at your battery if it is/gets fatter.
Buy a new one or go to the shop where you bought the phone,maybe they give you a new one.

I9505 problem battery

hello,
i'm using a galaxy s4 since 3 months now but i have a problem since this week.
my phone looses signal at some point. nothing that i know that can cause it. it doenst turn back when activating airplane mode and then deactivating this mode.
and when i turn of the phone it turns on to the standard galaxy S4 logo and then samsung logo but then it just dies.
i have to connect it to a charger and then it works.
also my phone doenst give an announcement when my battery is emptY. it sometimes displays 15% on battery and then it dies. when charging the battery icon displays and the battery is completly empty?
i looked at my battery and it is a little bit swollen and i only use official charger at night from samsung and during the day one of nokia
anyone else with this problem?
I had the same issue. My battery was also swollen.
Replacing my battery solved the problem. At least till now (fingers crossed)
nielsvg said:
hello,
i'm using a galaxy s4 since 3 months now but i have a problem since this week.
my phone looses signal at some point. nothing that i know that can cause it. it doenst turn back when activating airplane mode and then deactivating this mode.
and when i turn of the phone it turns on to the standard galaxy S4 logo and then samsung logo but then it just dies.
i have to connect it to a charger and then it works.
also my phone doenst give an announcement when my battery is emptY. it sometimes displays 15% on battery and then it dies. when charging the battery icon displays and the battery is completly empty?
i looked at my battery and it is a little bit swollen and i only use official charger at night from samsung and during the day one of nokia
anyone else with this problem?
Click to expand...
Click to collapse
Exact same issue here. Replaced the swollen battery with a new one and its working as usual again.
Strange that original battery lived only a few months.
Sent from my GT-I9505 using xda app-developers app
Same problem with my phone. My warranty cover battery 6 months and tomorrow I'm going to service and I''ll ask them about this problem. I'll share info here
jefff said:
Same problem with my phone. My warranty cover battery 6 months and tomorrow I'm going to service and I''ll ask them about this problem. I'll share info here
Click to expand...
Click to collapse
Willing to see the result.
Cheers.
Also somewhat swollen. Started expanding slowly untill the battery was dead. I have the 9500.
My battery goes down pretty quick when on LTE.
Sent from my GT-I9505 using XDA Premium 4 mobile app
MaKTaiL said:
My battery goes down pretty quick when on LTE.
Sent from my GT-I9505 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Unless you have a goof full LTE connection, expect that. Lte and battery do not get along with each other.
Sent from my GT-I9505G using Tapatalk 4
occupational_hazard said:
Unless you have a goof full LTE connection, expect that. Lte and battery do not get along with each other.
Sent from my GT-I9505G using Tapatalk 4
Click to expand...
Click to collapse
I´m experience that too. My battery is going slowly... Every new charge theems the phone lasts less... Battery issue?
I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.
gyxter said:
I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.
Click to expand...
Click to collapse
I allways charge it overnight. And own many galaxy devices and none has this issue.
Sent from my GT-I9505G using xda premium
gyxter said:
I have experienced this during my Galaxy W days. And samsungs centre's technician told me it's because I charge my phone while using it for hours, and it's straining the battery causing the gradual swell. Since then I never plug my phone while using it and until now my s4's battery is still good as new. My phone's 4 months old already.
FYI.
Click to expand...
Click to collapse
I'm sorry but this doesn't make any sense to me. Maybe it's Samsung's was of "diverting" the fault to the user. The battery should not swell because you're using it while charging. I've never had this issue with with my other phone, which had a very small battery by design and had to stay plugged in if I were to get any real use out of it. Over charging does gradually reduce battery life but no swelling.
I have also had this issue. Started a few days ago with random reboots and signal losses.
Has anyone taken it back to the shop? Will they want to keep the phone for testing? I just want to replace the battery and not have to send my device away for a long time. I need to know because it's rooted and if they see that the warranty will be voided. Phone is only 3 months old, this really shouldn't happen.
I think it's battery issue. Maybe Samsung spares on the battery this time... on s3 it was on memory.
I solved this issue flashing a Google edition romantic with a full wipe (formating internal sd). Take some days with this Google edition tom and battery drain stopped. This can be related to last firmware releases. Just guessing...
Google edition 1.4 by coolboy
Sent from my GT-I9505 using xda premium

GT-i9505 odd behavior - help needed

I'd really appreciate it if someone could help with the problems I'm having.
Here's the rundown. Rooted my phone and installed a google edition rom almost immediately after buying. Unfortunately, though, as time went by I'd get frequent reboots with any GE rom I tried so I decided to go back to a custom TW rom. But I'm now getting another problem which is really odd. Basically, on a fresh factory reset 100% charge the phone starts up fine and works impeccably for the whole day until the battery goes down to 20-30%. At this point it either shuts off or gets stuck on the black screen with the white Samsung logo. It will reboot but as soon as it finishes loading up it either reboots again by itself or gets stuck on the Samsung screen. I've even tried the stock 4.3 rom and it does the same thing.
Any ideas as to what it might be? Any solutions?
Thanks
You have a faulty battery. Check serial number,if it starts with BD this is a recognised faulty batch.
If you plug your phone into charge it should boot up fine yes?
Buy a new battery and call should be good mate
Sent from my GT-I9505 using XDA Premium HD app
Obagleyfreer said:
You have a faulty battery. Check serial number,if it starts with BD this is a recognised faulty batch.
If you plug your phone into charge it should boot up fine yes?
Buy a new battery and call should be good mate
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Thanks, but just checked the s/n and it starts with AA.
The behavior's the same even when the phone's charging
Obagleyfreer said:
You have a faulty battery. Check serial number,if it starts with BD this is a recognised faulty batch.
If you plug your phone into charge it should boot up fine yes?
Buy a new battery and call should be good mate
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Thanks, but just checked the s/n and it starts with AA.
The behavior's the same even when the phone's charging
I believe its the battery as mine did the same thing until i replaced it with a new one.
Sent from my GT-I9505 using xda app-developers app
More odd behavior
...Taking out the battery and putting it back in stops the bootloops and allows it to start up normally again till the next charge. Any ideas because I'm not sure it's the battery? The battery lasted nearly 2 days on a full charge yesterday and went down normally this time to 0% before turning off

[Q] Fault battery indicator [SOLVED]

Hello, :fingers-crossed:
i'm having a lot of troubles with the battery of my Nexus 4. I'll try to explain this strange situation...
Few days ago i noticed a ridicoulous battery drain while i was, as usually, listening to some music with my bluetooth A2DP headset Jabra HALO2. It was something like 1% every less then 1 minute. At first i thought it was due to a recently upgrade to CM10.2M1 (which is a monthly build of Cyanogenmod on 4.3) or due to a 5 minutes fast charge from the 2A charger of Nexus 10 that could have "upset" the battery.
At first i started focusing on the software side problem; i tried CM10.2RC1, CM10.2, stock 4.3, stock 4.4 and now CM11M1, and, while doing all of those wipes, i noticed that not only the discharge was insanely fast, but even the charge! The graph on the setting panel is almost vertical while cahrging, like 3% to 40% in 25 minutes.
But that's not all, sometimes, after rebooting, i noticed a battery level different from the previous boot, so i decided to wait a full discharge and then fully recharge it. I have waited the 0% (not so much time ) putting the screen always on and the LED flash too, then, i tried few times to turn it on and every time, after the boot screen disappeared it immediately started to turning off due to 0% battery.
Moreover, for being certain, i tried to turn it on in recovery and wait how much time it would take to consume the lasting charge on the battery. Surprisingly, after 30 minutes it was still there! I tried a reboot into system, showing me a 10% remaining battery (WTF), which discharged to 0% in like 3 minutes. Now i'm waiting the whole night the real discharge in recovery with screen always on, hoping that a full recharge could fix it. I would like to evidence that the phone do not overheat during both charghe and discharge, so i guess the battery itself may be ok.
I'm still not sure if it's a software problem, and i'm worrid if it could be an hardware related issue. Maybe it could have been the charge from the 2A adapter.
I really don't know what to do next. Someone knows how to help me?
Here 2 screenshoots, I wasn't able to upload it normally so here the links:
https://drive.google.com/file/d/0ByucdM-SwPNnMlFUOGU4bXkzaGs/edit?usp=sharing
https://drive.google.com/file/d/0ByucdM-SwPNnZEtXczNuTXhiMGc/edit?usp=sharing
EDIT:
I've done a full discharge until even the full hybernation has been shutted down, but seems that it hasn't solved anything. I've also noticed that in the battery stat is missing the display consumption (WTF?!?). Maybe it's a CM11M1 bug, it happen even to my Nexus 10. Here other shots:
https://drive.google.com/file/d/0ByucdM-SwPNnazVacUNZeEZkUlk/edit?usp=sharing
https://drive.google.com/file/d/0ByucdM-SwPNnRHU2QlJibk5TVVE/edit?usp=sharing
EDIT:
As happened to the N10, after a while the display appear in the stats:
https://drive.google.com/file/d/0ByucdM-SwPNnMEozbzNRVGdzSHc/edit?usp=sharing
EDIT:
I've noticed just now that while I was waiting a real full discharge of the battery the TWRP couldn't show me the battery percentage. Really strange...
[SOLVED]
In summary, the problem was the combination of kernel+ROM. The CM with his kernel on N4 was consuming tons of electrons. I tried Purity+Hellscore, now i reach few days of low usage and one and half of medium usage
How old is your phone? You might be able to get a replacement from Google under warranty.
Sent from my Nexus 4 using xda app-developers app
I don't think it'd be the 2A charge, I use the 2A charger on my battery all the time.
Sent from my Nexus 4 using Tapatalk
EDITed main post!
sshark said:
How old is your phone? You might be able to get a replacement from Google under warranty.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
It have 9 months, and yes is still under warrenty, but I've bought it in Spain, and I live in Italy. I think this will be hard to solve
I have some strange problemi too.
Sometines the phone reboot itself and the battery drops (i tried to flash all stock: recovery, bootloader,ROM ecc..)
It could be a faulty battery.. Read this topic, it looks like you have the same kind of problems.
Do you also have simlocks/loss of network connection?
EDITed main post!
Faeshaas said:
It could be a faulty battery.. Read this topic, it looks like you have the same kind of problems.
Do you also have simlocks/loss of network connection?
Click to expand...
Click to collapse
I've already read this topic, i think the source of the problem may be related with mine, but symptoms are different. It is strange that this happened 9 months later!
Gully discharging the phone, rebooting, discharge again if any, reboot. Connect charger, charge full. Reboot, charge full again if any, reboot. This always worked for me.
You can also try to fully discharge, completely power off the phone and let it fully charge while powered off ( only a white battery should be shown on the display).
Sent from my Nexus 4 using xda app-developers app
I'm having the same issues with my phone.
Sent from my Nexus 4 using xda app-developers app
Oxious119 said:
Gully discharging the phone, rebooting, discharge again if any, reboot. Connect charger, charge full. Reboot, charge full again if any, reboot. This always worked for me.
You can also try to fully discharge, completely power off the phone and let it fully charge while powered off ( only a white battery should be shown on the display).
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Already done, nothing....
Did all of u found the problem? Cause it seems i have the same...
Sent from my Nexus 4 using XDA Premium 4 mobile app
Amiramac said:
Did all of u found the problem? Cause it seems i have the same...
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Unfortunately, no. Probably it is a battery related problem, i'm going to replace it and see what happen. In the meantime not even PurityROM+HellsCore kernel may handle this battery draining...

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