Stuck on firmware upgrade encountered an issue restore - Galaxy Note 3 Q&A, Help & Troubleshooting

Please help!!! I tried rooting my device using this link
http://forum.xda-developers.com/sho...utmctr=(not provided)&__utmv=-&__utmk=1390275
and after clicking start in odin, the progress bar stopped moving halfway through. I didn't know what to do so i shut down my phone and when i started it back up, i got the message: Firmware upgrade encountered an issue. Please select recovery mode in kies and try again.
Now im stuck on this screen but i can still go into downloading mode.
I am using t-mobile and my phone model is SM-900. I think the problem was because i used the wrong file in odin. Rather than using:SM-N900 (International Exynos) i used SM-N900T (T-Mobile US). Anyway to fix this or am i screwed?Please help.

demon09 said:
Please help!!! I tried rooting my device using this link
http://forum.xda-developers.com/sho...utmctr=(not provided)&__utmv=-&__utmk=1390275
and after clicking start in odin, the progress bar stopped moving halfway through. I didn't know what to do so i shut down my phone and when i started it back up, i got the message: Firmware upgrade encountered an issue. Please select recovery mode in kies and try again.
Now im stuck on this screen but i can still go into downloading mode.
I am using t-mobile and my phone model is SM-900. I think the problem was because i used the wrong file in odin. Rather than using:SM-N900 (International Exynos) i used SM-N900T (T-Mobile US). Anyway to fix this or am i screwed?Please help.
Click to expand...
Click to collapse
so go to download mode and flash correct file.
ur phone soft-bricked.
:good:

And how do i do that?Sorry if its a dumb question. I have no experience in this.

demon09 said:
And how do i do that?Sorry if its a dumb question. I have no experience in this.
Click to expand...
Click to collapse
Flash it from download mode

Rosli59564 said:
Flash it from download mode
Click to expand...
Click to collapse
What is flashing?

demon09 said:
What is flashing?
Click to expand...
Click to collapse
I mean try to root back your phone using the correct file per the thread you provided earlier. Launch odin, get into download mode. link the file into pda in odin then start

Rosli59564 said:
I mean try to root back your phone using the correct file per the thread you provided earlier. Launch odin, get into download mode. link the file into pda in odin then start
Click to expand...
Click to collapse
Oh i was thinking about trying that but i was afraid i might permanently brick my phone. I will try that

OMG TY IT WORKED.TYVM. Now that i'm rooted, will i have to remove root everytime i want to update my phone?If so, will i have to delete everything on my phone to remove root??

demon09 said:
OMG TY IT WORKED.TYVM. Now that i'm rooted, will i have to remove root everytime i want to update my phone?If so, will i have to delete everything on my phone to remove root??
Click to expand...
Click to collapse
No need if update through odin. Else need to unroot to get OTA

Related

[Q] Returning Galaxy S4 (rooted) for a new one. Please help. (or unroot help)

So yesterday when AT&T announced 50% off of smartphones I was pretty dumbfounded since I got a brand new S4 the day before. But the day I got it I rooted it and did all the other stuff. I will return my S4 for a new one but it's impossible for me to unroot. Everything I've done doesn't seem to work. I used Odin but it stops at the "Get PIT for mapping" stage. I tried deleting SuperSU but that didn't work. It made things worse because it said I'm not rooted but I still am. Now I can't even go to recovery. And I can't even connect to Kies. Can anyone help me unroot my device or help me be able to return my device when it's rooted?
joecereal said:
So yesterday when AT&T announced 50% off of smartphones I was pretty dumbfounded since I got a brand new S4 the day before. But the day I got it I rooted it and did all the other stuff. I will return my S4 for a new one but it's impossible for me to unroot. Everything I've done doesn't seem to work. I used Odin but it stops at the "Get PIT for mapping" stage. I tried deleting SuperSU but that didn't work. It made things worse because it said I'm not rooted but I still am. Now I can't even go to recovery. And I can't even connect to Kies. Can anyone help me unroot my device or help me be able to return my device when it's rooted?
Click to expand...
Click to collapse
I would think the tools section of Kies will have an option that will work. Connection trouble shoot first then emergency recovery. If your phone boots, you should be able to reset it to out of the box state.
If it's still rooted, try triangle away app.
If you go to settings, more, about device, build number, then tap on build number repeatedly it will restore developer options, if it's not shown now. From there you can enable or disable USB debugging. That might help with Odin. Wish I had more answers for ya.
Also try settings, accounts, backup and reset, factory data reset.
fast96 said:
I would think the tools section of Kies will have an option that will work. Connection trouble shoot first then emergency recovery. If your phone boots, you should be able to reset it to out of the box state.
If you go to settings, more, about device, build number, then tap on build number repeatedly it will restore developer options, if it's not shown now. From there you can enable or disable USB debugging. That might help with Odin. Wish I had more answers for ya.
Click to expand...
Click to collapse
Thank you for your answer. I will try it out now. Little more information is that I'm using the Pacman ROM.
joecereal said:
Thank you for your answer. I will try it out now. Little more information is that I'm using the Pacman ROM.
Click to expand...
Click to collapse
Do you know how to enter the download mode? If so then odin should recognize it. I think it's "hold the power button, down volume, and home button" till it instructs you to let got and hit the up volume button. The connect it to the pc for odin.
fast96 said:
Do you know how to enter the download mode? If so then odin should recognize it. I think it's "hold the power button, down volume, and home button" till it instructs you to let got and hit the up volume button. The connect it to the pc for odin.
Click to expand...
Click to collapse
Yes I'm trying the Odin process. It's working so far except it stops at "Get PIT for mapping..." which is here i.imgur.com/z8fnjRd (add png to the end)
Kies is not recognizing my device after troubleshoot. It is stuck at "Connecting..." which prevents me from emergency firmware recovery.
There are two options that will help me the most:
Connecting to Kies and getting a PIT file for Odin
joecereal said:
Yes I'm trying the Odin process. It's working so far except it stops at "Get PIT for mapping..." which is here i.imgur.com/z8fnjRd (add png to the end)
Kies is not recognizing my device. It is stuck at "Connecting..." which prevents me from emergency firmware recovery.
There are two options that will help me the most:
Connecting to Kies and getting a PIT file for Odin
Click to expand...
Click to collapse
Is your phone a US AT&T model I337? There is a stock recovery rom in this forum somewhere, it's a zip file when extracted it will have a tar.MD5 file for use with odin. Or maybe you should use the PDA selection in odin, and uncheck the reboot box.
fast96 said:
Is your phone a US AT&T model I377? There is a stock recovery rom in this forum somewhere, it's a zip file when extracted it will have a tar.MD5 file for use with odin. Or maybe you should use the PDA selection in odin, and uncheck the reboot box.
Click to expand...
Click to collapse
Did you see the imgur picture I posted? I have the tar file and did everything from instruction, but I only need the PIT file.
OK here it is , read the first three posts..... http://forum.xda-developers.com/showthread.php?p=42108461
:fingers-crossed:
fast96 said:
OK here it is , read the first three posts..... http://forum.xda-developers.com/showthread.php?p=42108461
:fingers-crossed:
Click to expand...
Click to collapse
I'm trying something with SuperSu. Thank you for your time.
Did you try going into super su and tried the full unroot option??
Sent from my SGH-I337M using xda premium
thatsupnow said:
Did you try going into super su and tried the full unroot option??
Sent from my SGH-I337M using xda premium
Click to expand...
Click to collapse
I'm going to do it right now. Will this ensure "full" unroot?
thatsupnow said:
Did you try going into super su and tried the full unroot option??
Sent from my SGH-I337M using xda premium
Click to expand...
Click to collapse
I'm following forum.xda-developers.com/showpost.php?p=33949289&postcount=51 this process but before I unroot I cannot access my recovery. If I unroot will I be able to?
I just don't want anymore problems
Why don't you just call cs and get credit for the difference instead of returning it. You're going to get another s4 anyways.
getbuzzin said:
Why don't you just call cs and get credit for the difference instead of returning it. You're going to get another s4 anyways.
Click to expand...
Click to collapse
Yeah I might do that now, but I want to fix everything first then start new.
Everyone I now know what I really want to do. I want to flash the stock ROM. But this is impossible with http://i.imgur.com/z8fnjRd.png "Get PIT for mapping" is stopping me, which is very frustrating.
Just throwing out some ideas. Try a different cable if you got another one. Try plugging into a usb port in back of computer. You could try to re download the file again using a different mirror. Could just be a bad download. Anyways good luck.
getbuzzin said:
Just throwing out some ideas. Try a different cable if you got another one. Try plugging into a usb port in back of computer. You could try to re download the file again using a different mirror. Could just be a bad download. Anyways good luck.
Click to expand...
Click to collapse
Okay, thank you
If it were me (which it's not) I would try kies for factory recovery .
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
getbuzzin said:
Just throwing out some ideas. Try a different cable if you got another one. Try plugging into a usb port in back of computer. You could try to re download the file again using a different mirror. Could just be a bad download. Anyways good luck.
Click to expand...
Click to collapse
Is there a faster file to download? One link says it will download for 4 hours
fast96 said:
If it were me (which it's not) I would try kies for factory recovery .
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
But Kies cannot connect to my device

[Q] Help! stuck in odin mode!!

Please help!
ok so i did latest update for verizon note 3 which unrooted my de la vega. So after the update i tried rooting again using ROot de la vega(dumb move) and got an error saying it failed and was stuck in odin dowload mode for an hour so i decided to power off and upon restarting it booted in odin mode saying "firmware upgrade encountered an issue. Please use software repair assistant & try again. what should i do? is my phone done for?!?! sorry im a newb
someone please help!!! i just got my phone 5 days ago! please tell me its not bricked...
kentut said:
someone please help!!! i just got my phone 5 days ago! please tell me its not bricked...
Click to expand...
Click to collapse
Download Samsung Kies and install it on your PC. You can run the firmware fix from there I believe.
bd177 said:
Download Samsung Kies and install it on your PC. You can run the firmware fix from there I believe.
Click to expand...
Click to collapse
i did download kies, but does not recognize my device. thats how i updated my note 3 in the first place and it unrooted my phone
kentut said:
i did download kies, but does not recognize my device. thats how i updated my note 3 in the first place and it unrooted my phone
Click to expand...
Click to collapse
Try going back into Odin mode and re-flash the new update. When you tried the root Vega method you were trying to flash the prior firmware, but that is blocked, can't downgrade. So have to try and redo with the new firmware.
Sent from my SM-N900V using Tapatalk
genesis72 said:
Try going back into Odin mode and re-flash the new update. When you tried the root Vega method you were trying to flash the prior firmware, but that is blocked, can't downgrade. So have to try and redo with the new firmware.
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Do you know where i can get the new firmware?
kentut said:
Do you know where i can get the new firmware?
Click to expand...
Click to collapse
check out Hashcodes's Safestrap thread at RootzWiki.
Thanks everyone for your help!
Thanks bd177 for pointing me in the right direction. someone there had a similar problem.
So i tried using the new update file but it failed. so i just used the pit file and fixed all my problems. im still currently using the the new update but unrooted.
is the kingo root method safe to use?
kentut said:
Thanks bd177 for pointing me in the right direction. someone there had a similar problem. So i tried using the new update file but it failed. so i just used the pit file and fixed all my problems. im still currently using the the new update but unrooted.
is the kingo root method safe to use?
Click to expand...
Click to collapse
I reverted to stock, took the OTA update, then tried Kingo but it failed to root. Tried to flash back to stock again using droidstyle's thread, but the process halted after a couple of seconds. I pulled the battery, tried to boot normally and I got the same "firmware upgrade encountered an issue..." message, and almost crapped my pants. I saw this thread and tried again, flashing just the .pit image, and got my phone back, but no root.

[Q] ODIN stuck at Initialization step

hi all.. im a beginner at installing custom roms.. i own a Samsung Galaxy S4 i9500.. a few days ago, i updated it to CyanogenMod c-11 (kitkat 4.4.4 based) ROM, then to CyanogenMod c-12 (lollipop based) ROM, so try out its new features.. however, since yesterday, my phone is not booting up.. neither is it able to go into recovery mode.. (the boot logo displays endless).. i can only go into the download mode..
so i downloaded ODIN.. and tried flashing I9500XXUFNI2_I9500ODDFNI1_INS.zip onto it.. however, no matter what i do (removing battery, restarting PC, restarting ODIN), i cannot go past the "initialization" step.. no matter which ROM i try, it never goes past the "initialization" step.. please help..
awesim said:
hi all.. im a beginner at installing custom roms.. i own a Samsung Galaxy S4 i9500.. a few days ago, i updated it to CyanogenMod c-11 (kitkat 4.4.4 based) ROM, then to CyanogenMod c-12 (lollipop based) ROM, so try out its new features.. however, since yesterday, my phone is not booting up.. neither is it able to go into recovery mode.. (the boot logo displays endless).. i can only go into the download mode..
so i downloaded ODIN.. and tried flashing I9500XXUFNI2_I9500ODDFNI1_INS.zip onto it.. however, no matter what i do (removing battery, restarting PC, restarting ODIN), i cannot go past the "initialization" step.. no matter which ROM i try, it never goes past the "initialization" step.. please help..
Click to expand...
Click to collapse
Did you try to unzip the stock ROM to receive the .tar file for ODIN?
Joku1981 said:
Did you try to unzip the stock ROM to receive the .tar file for ODIN?
Click to expand...
Click to collapse
yes i did.. the .zip file contains two files:
- SS_DL.dll
- I9500XXUFNI2_I9500ODDFNI1_INS.tar.md5
according to instructions in different online threads, im putting this .tar.md5 in the PDA/AP slot..
awesim said:
yes i did.. the .zip file contains two files:
- SS_DL.dll
- I9500XXUFNI2_I9500ODDFNI1_INS.tar.md5
according to instructions in different online threads, im putting this .tar.md5 in the PDA/AP slot..
Click to expand...
Click to collapse
Change USB cable/port, other pc or close Kies 3 on the task bar.
It sounds more like a hardware failure.
Joku1981 said:
Change USB cable/port, other pc or close Kies 3 on the task bar.
Click to expand...
Click to collapse
Ive already tried changing USB ports.. I dont have Kies installed in the first place.. I'll try repeating the procedure on a different system though..
i certainly hope it is not a hardware failure.. i literally slept with the phone on charge and woke up to a dead phone.. the phone boots up into the bootloop.. the recovery mode ends in the bootloop as well.. only the download mode ends up in the correct "downloading.. do no turn off target" screen.. and odin detects the phone just fine.. but upgrading any firmware via odin gets stuck on the "initialization" step.. i can answer more questions if required.. at this point i dont care which ROM works for my phone.. or if i lose data.. i just wanna revive my phone..
awesim said:
i certainly hope it is not a hardware failure.. i literally slept with the phone on charge and woke up to a dead phone.. the phone boots up into the bootloop.. the recovery mode ends in the bootloop as well.. only the download mode ends up in the correct "downloading.. do no turn off target" screen.. and odin detects the phone just fine.. but upgrading any firmware via odin gets stuck on the "initialization" step.. i can answer more questions if required.. at this point i dont care which ROM works for my phone.. or if i lose data.. i just wanna revive my phone..
Click to expand...
Click to collapse
did you solve your problem?
jkamz said:
did you solve your problem?
Click to expand...
Click to collapse
I am also facing the same problem. Were you able to solve it.
no
Buy another motherboard.that solved my problem.There is no other work around
I'm also facing same issue
Bro's, gotta start somewhere, right!
The fact that you're phones are boot looping is actually a good sign - it means that they're not totally useless but salvageable.
Question: Are you able to boot into your custom recoveries, e.g. TWRP? If yes, please reply.
If no, kindly uninstall your old samsung driver, reboot pc, install new driver, put your phone into "Download mode", connect phone to pc, run Odin & hope for the best! If you can get passed this step, then it's smooth sailing...
jkamz said:
no
Click to expand...
Click to collapse
I'm having this issue with mine today, anyone able to resolve this without going true warranty?
Is the phone recognized by Odin? Post a screenshot of the Odin error or post the Odin error.
audit13 said:
Is the phone recognized by Odin? Post a screenshot of the Odin error or post the Odin error.
Click to expand...
Click to collapse
i'm facing the same problem with mine,any Fix??need help guys:crying::crying:
Odin is not working because the phone was not assigned a com port.
audit13 said:
Odin is not working because the phone was not assigned a com port.
Click to expand...
Click to collapse
He is right should be blue in com port is it latest Odin 10.7
Sent from my SM-A720F using Tapatalk
The obligatory obvious question here. Do you have the Samsung driver installed?
Just repartition the eMMC chip using .pit file with odin that it is suitable for galaxy S4 i9500.
If anyone has tried, please tell us, that it is work or not.
http://www.droidviews.com/how-to-unbrick-your-bricked-samsung-galaxy-s4-gt-i9500-gt-i9505/
Thanks!

I Need Help Please! PLEASE HELP!

Hello Everyone, i got a note 3 phone
SM-N9005 FCC ID: A3LSMN9005
SSN:- N9005GSMH
MADE IN VIETNAM BY SAMSUNG..
i bought this note 3 phone from UAE and it was with Kitkat 4.4.2 and when i was using it, some apps used to stop and not responding and get a pop-up message "System has stopped" or something like .com.system has stopped responding, also when i open some other apps the phone shuts down, so i turn it on, sometimes it works fine and sometimes it stops responding and shut down many times, so i had to make a full restore factory reset and still have the same problem, some guys told me you have problems with the rom, so i had to look for stock roms to it and found a lollipop rom under this name (AP_N9005XXUGBNL8_CL3643614_QB3415922_REV00_user_low_ship_MULTI_CERT.tar) and i installed samsung usb drivers just to make sure that everything is okay.
so when i started flashing it by odin it said Fail, so i tried once again but failed again, and i found my phone went to that black screen with (firmware upgrade encountered an issue, please select recovery mode in kies & try again), i couldn't get to my previous kitkat rom after that, but i'm able to go to download mode and recovery mode, so after this( brick) i had to search of how to unbrick it so after that i flashed philz as a recovery mode, and then flashed (All samsung recovery.tar) so then after flashing it, that message of (firmware upgrade encountered an issue, please select recovery mode in kies & try again) is gone, but i got another loop of restart each time i open the phone, it is not booting it is only taking me to the black start screen of android, and after a while it restarts itself.. and then when i tried to flash the same rom once again and connected my phone to my computer, drivers started configuring and so i waited to finish, but it failed it said (MTP USB Device Failed), though i still can see the phone connected over Odin in download mode.
so i had to look for another rom which is a kitkat stock version (N900TUVUCNB4_N900TTMBCNB4_N900TUVUCNB4_HOME.tar) which i found after downloading it and flashing it to my phone that it is for n900, which is normally failed flashing!.
so I don't know if i messed things up or not, and i really don't know what else or more to do ?
please give me your advice so i can restore this phone to its original stats.
Thank You!​
Are you sure the first firwmware you flashed is a full stock firmware?. What is the size?.
The second firmware you flashed isn't for n9005. Try different firmware specifially for UAE.
Sent from my SM-G925F using XDA Free mobile app
Rosli59564 said:
Are you sure the first firwmware you flashed is a full stock firmware?. What is the size?.
The second firmware you flashed isn't for n9005. Try different firmware specifially for UAE.
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
well i found it on a web site also this rom size is (2.304 GB), and it had an additional files with it about more 4 other files to flash with
what do you think?
hlabbad said:
well i found it on a web site also this rom size is (2.304 GB), and it had an additional files with it about more 4 other files to flash with
what do you think?
Click to expand...
Click to collapse
I see. It's a leaked lollipop firmware. Flash again with 4 files except pit. First boot will take some time.
Rosli59564 said:
I see. It's a leaked lollipop firmware. Flash again with 4 files except pit. First boot will take some time.
Click to expand...
Click to collapse
but when i flashed it with big sized file, the flashing process failed, it didn't work!
hlabbad said:
but when i flashed it with big sized file, the flashing process failed, it didn't work!
Click to expand...
Click to collapse
It's exactly here.
http://forum.xda-developers.com/galaxy-note-3/development/n9005xxugbnl8-5-0-lollipop-rom-t2982110
What kind of error shown in odin?.
Rosli59564 said:
It's exactly here.
http://forum.xda-developers.com/galaxy-note-3/development/n9005xxugbnl8-5-0-lollipop-rom-t2982110
What kind of error shown in odin?.
Click to expand...
Click to collapse
like this shown in the photo
Rosli59564 said:
It's exactly here.
http://forum.xda-developers.com/galaxy-note-3/development/n9005xxugbnl8-5-0-lollipop-rom-t2982110
What kind of error shown in odin?.
Click to expand...
Click to collapse
1. Go to Download Mode.
2. Tell me if you can flash this ONE using ODIN. It's the latest for KSA (Country Saudi Arabia).
hlabbad said:
like this shown in the photo
Click to expand...
Click to collapse
Choose corresponding file for BL, AP, CP & CSC. Do not tick repartition. You could also try with the firmware as suggested by joku
hlabbad said:
like this shown in the photo
Click to expand...
Click to collapse
You have repartion ticked but without a pit file, so obviously it will fail.
Sent from my SM-N9005 using Tapatalk
Thanks All for help
Did you solve the problem?

My phone stopped working after trying to unroot NEED HELP

Well i rooted my device and the bugs were to much to deal with so i decided to unroot by flashing the stockedgeboot and now every time i boot my device it goes straight to recovery mode Can someone please help?
nyamd20 said:
Well i rooted my device and the bugs were to much to deal with so i decided to unroot by flashing the stockedgeboot and now every time i boot my device it goes straight to recovery mode Can someone please help?
Click to expand...
Click to collapse
odin to PG1 firmware
guaneet said:
odin to PG1 firmware
Click to expand...
Click to collapse
how exactly would i do that?
nyamd20 said:
how exactly would i do that?
Click to expand...
Click to collapse
Have you tried just selecting reboot system now.
nyamd20 said:
how exactly would i do that?
Click to expand...
Click to collapse
If you have to ask this question. Then you should of never rooted you phone. These are Basic things you should be able to do. Before you root.
nyamd20 said:
how exactly would i do that?
Click to expand...
Click to collapse
You need to download Odin, then download one of the recent firmwares like PD8 etc. Put your phone in download mode, hook it to your computer, open Odin, click AP then pick the firmware file you downloaded and hit start.
You should have Odin from when you rooted and you can find the firmware file on the forum here. Just search for PD8 or PG1.
You soft bricked your device. no big deal Samsung makes it fairly easy to fix. Download Smart Switch to your computer and use the Emergency Software Recovery/ initialization process to recover your device. You will have to re initialize your device and you will lose everything on your internal storage but your phone will be fine.
Again the root method discovered uses an ENG boot and is not meant for every day use it is not true root and will always cause more issues than it is worth.

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