Hi all, My MadCatz mojo stopped working yesterday. At about 5PM it played a video in XBMC just fine. At 8PM I turned on the TV, it was only showing on 1/4th of the TV screen. I exited XBMC and the screen went black. I power cycled and the unit powers up to the static MadCatz logo and then stops. I left the machine unpowered since 10:30 last night. Today connecting to a monitor it is still like this.
System was stock less the root and play store mod. As far as I am aware system was completely idle between the times mentioned last night.
Not sure how to trigger a recovery console on the Mojo and I am not sure where to find the proper recovery console image.
Advice?
Percius.
Percius said:
Hi all, My MadCatz mojo stopped working yesterday. At about 5PM it played a video in XBMC just fine. At 8PM I turned on the TV, it was only showing on 1/4th of the TV screen. I exited XBMC and the screen went black. I power cycled and the unit powers up to the static MadCatz logo and then stops. I left the machine unpowered since 10:30 last night. Today connecting to a monitor it is still like this.
System was stock less the root and play store mod. As far as I am aware system was completely idle between the times mentioned last night.
Not sure how to trigger a recovery console on the Mojo and I am not sure where to find the proper recovery console image.
Advice?
Percius.
Click to expand...
Click to collapse
On the Ouya you held the alt + print screen key while pressing I (not L) every 3 seconds while the system booted. Dont know if that works but its worth a try.
I can confirm that the fastboot command still works and that I can get into bootloader mode using a USB A to A cable. That being said I don't have any system image to flash to the device nor do I know how I would flash such an image without ADB or recovery console access.
You're console may have gone to sleep and just needed to wake up by waking up the CTRLR and moving the analogs around. But that sounds odd that it would remain blank, even after showing the Mad Catz boot screen.
If that still doesnt work, I suggest sending a support ticket to http://support.madcatz.com/
Related
I've had my nexus 7 for about 3 weeks now. Was working great until last night. I haven't altered it such as rooting or custom ROM since I bought it. Besides some apps I have installed via the play store, it can be considered very very factory stock.
Battery was low and it started the automatic shut down because the battery level hit the critical point. It shut down and then I plugged it back in and turned it back on. It was halfway through the boot up (showing the multi-colored X) and the screen went blank and I heard what could be a farting sound, then nothing.
I've tried holding down the power button for more than 30 seconds (timing it on my watch) and I've tried the power button and both volume up/down buttons in the same manner. Nothing.
I let it charge overnight on the factory charger with factory cable. No change.
I opened the back up and disconnected the battery for a few minutes then reconnected. No change.
I plugged it into my computer and it detects and I was able to install the drivers for "Asus Transformer Prime APX Interface". If I hold the power button for 10 seconds while it is connected to my PC the PC detects that the device is disconnected and then reconnected about 5 seconds later. So the device does something.
I tried using the android-sdk to communicate with the device but nothing. ADB doesn't detect the device, fastboot doesn't either.
At this point, I'm thinking the device is as hard bricked as can be but hopefully someone here can tell me otherwise. If I don't get a response within a week, I will be attempting to get a replacement - my wife bought it brand new for me from a private seller on eBay, so I don't have an actual store to return it to.
This might be sort of a weird question (and as I've not had a chance to check my firmware numbers, I'm just shooting in the dark)..But has there been a silent OTA released?
The reason I ask it that two nights ago I noticed my MOJO went completely to sleep somewhere around an hour after we stopped playing. No blue light, and my connected hard drive was shut down as well. When I long-pressed my CTRLR, both system and drive came back on.
This never happened prior to this, but it has consistently happened since.
Quirk of my unit? System Failure? Silent OTA?
Anyone else notice this?
ExtremeRyno said:
This might be sort of a weird question (and as I've not had a chance to check my firmware numbers, I'm just shooting in the dark)..But has there been a silent OTA released?
The reason I ask it that two nights ago I noticed my MOJO went completely to sleep somewhere around an hour after we stopped playing. No blue light, and my connected hard drive was shut down as well. When I long-pressed my CTRLR, both system and drive came back on.
This never happened prior to this, but it has consistently happened since.
Quirk of my unit? System Failure? Silent OTA?
Anyone else notice this?
Click to expand...
Click to collapse
My build number is MO0110-ww. I don't think that the mojo will auto update. It to my understanding that you have to download an update manually like the link that is inside the mojo app and then use the update firmware app to install. Have you checked your sleep settings in the settings app. Yours could have been set to a long period of time. I have mine set to 1 day because I usually just unplug mine when I'm done because don't want to wait for the sleep to kick in to turn off the annoying blue light when I watch TV. The mojo will act like you said when it does sleep though. You might look under settings, display and see if that is what it is.
Strange. Mine has NEVER turned off (I plugged it in Christmas Eve) and have only unplugged when swapping out memory cards and hard drives. The light has always stayed on and the hard drives never shut down. Then all of a sudden the other night both happened. Freaked me out and I immediately long-pressed the CTRLR and checked my power connections. Everything seemed fine...Then an hour later it happened again. Checked again and all seemed well.
It was just weird for that to all of a sudden start happening when I had gone for an entire month with the system always "on."
ExtremeRyno said:
Strange. Mine has NEVER turned off (I plugged it in Christmas Eve) and have only unplugged when swapping out memory cards and hard drives. The light has always stayed on and the hard drives never shut down. Then all of a sudden the other night both happened. Freaked me out and I immediately long-pressed the CTRLR and checked my power connections. Everything seemed fine...Then an hour later it happened again. Checked again and all seemed well.
It was just weird for that to all of a sudden start happening when I had gone for an entire month with the system always "on."
Click to expand...
Click to collapse
Same thing happened to me. I was sitting watching television and notice the blue light on the mojo blink a few times, then go out. I immediately selected the "inputs" button on my remote, and the HDMI slot occupied by the MOJO was ghosted. I unplugged/plugged in the MOJO, and the blue light came on and the HDMI slot was no longer ghosted. Coincidentally, I tried the CTRL-R and discovered its batteries were dead. A little while later the light went out again. This time, I checked the inputs again, and found the MOJO HDMI input slot ghosted again. This time I wiggled the mouse I have for the MOJO, the blue light came on, and the input channel was no longer ghosted. The happened several more time over the course of the day. Each time a wiggle of the mouse woke the MOJO up. A couple of days ago, I replaced the batteries in the CTRL-R, and woke the MOJO up with it instead of the mouse. Then, just for the heck of it, I removed the batteries from the CTRL-R. The blue light stayed lit for 24 hours or so before going out. Unless the CTRL-R is sending some low level "stay-awake" signal to the MOJO, I don't know what to make of it. Everything works as usual otherwise. I submitted a ticket when the light first went out, but have yet to hear back.
Right now if you let the CTRLR go to sleep then it is preventing MOJO from correctly going to sleep - we're likely going to fix this with a firmware update for the CTRLR (which will also increase the time before it goes to sleep to 30 minutes).
If you turn the pad off or it runs out of batteries then MOJO will enter screen sleep after the time set in the display settings and then, shortly afterwards, it will enter deep sleep. Regarding firmware updates for MOJO, the next release will enable OTA but it will never ever do a silent update.
Mad Catz Rich said:
Right now if you let the CTRLR go to sleep then it is preventing MOJO from correctly going to sleep - we're likely going to fix this with a firmware update for the CTRLR (which will also increase the time before it goes to sleep to 30 minutes).
If you turn the pad off or it runs out of batteries then MOJO will enter screen sleep after the time set in the display settings and then, shortly afterwards, it will enter deep sleep. Regarding firmware updates for MOJO, the next release will enable OTA but it will never ever do a silent update.
Click to expand...
Click to collapse
That's interesting.
I, like these guys, have been trying to figure out a way to control the blue light. I kind of went through the opposite experience. I set my mojo up as a media box before I went about getting games (was waiting on the a2a cable to root with) so I only had a keyboard and mouse combo plugged into it for the first sleep. I'd gotten used to the machine shutting it's light off, and couldn't figure out why after getting games the light would stay on the whole time. I just unplugged it at the end of every night and didn't worry about it for a while
I had noticed the sleep patterns of the CTRLR. I'd thought there'd be an LED response to a quick tap wake up similar to the long press pairing blinks so the lack of lead me to believe there was one sleep and one waking option. I've since figured out the sleep and deep sleep timings, but for a time I figured since I had to long press anyway, may as well take the batteries out and pop them in every time I'm done for a bit. Using rechargeable so it's just a good excuse for a good habit. I think I was watching Netflix and kind idol mindedly pressed the home button and volume button to find the light sleep.
in both cases I'd become comfortable with the deep sleep versions of off. The CTRLR is cool in either sleep modes, but the light on the console itself gives cause for alarm. I was used to mine being off so when it stayed on I first figured it must be hardware keeping it up while worrying it was some sort of nefarious app or some such nonsense. Once I'd linked removing the batteries to the light I pretty much had the whole bugger Sherlock'd, but I was unawares you could turn the pad off. Do you mean virtually or physically? I've not known any way of turning the controller off without taking out it's batteries.
Marchegiano said:
Once I'd linked removing the batteries to the light I pretty much had the whole bugger Sherlock'd, but I was unawares you could turn the pad off. Do you mean virtually or physically? I've not known any way of turning the controller off without taking out it's batteries.
Click to expand...
Click to collapse
Hi Welcome!
Turning the pad off is the same as turning it on a long hold on the home button (blue light).
A normal press wakes it up in sleep mode (5-10mins with no use).
Charged my contoller overnight and today it wouldnt turn on. This scared me and thought my contoller broke. After googling I found a fix.
https://forums.geforce.com/default/topic/837081/shield-controller-wont-turn-on/
Basically hold the power button for about a minute. Mine took about 30 seconds and it turned back on.
Sent from my SM-N910T3 using Tapatalk
Thanks thought my controller was dead
Sent from my SM-P600 using XDA Free mobile app
Thank you a million time for this post. I thought mine is dead too! Working now! =)
You're a life saver thanks
Sent from my SM-G930V using XDA-Developers mobile app
You're the man, I also noticed that holding it down for a minute didn't work, so what I did was hold down the symbol and plug it into the charger and the light came on. Thanks a lot for this bro!
lol thats how you pair them anyway...no?
i have a seperate issue but just as i started writing this i think i know the solution lol. my nvidia shield tv remote (not controller) stopped working months back but i think i read that it connects by bluetooth so as i have sixaxis paired to my ps3 controller automatically at boot im guessing this has over written the bluetooth i can use to connect the remote
My god, thank you so much !
There is also a "factory reset" type feature. If you hold the home and back button for about 30 seconds. You will then have to re-pair the controller to the shield.
Also, if your controller Nvidia logo lights up, but the home, back, and play button do not power on, holding the logo button for 15 seconds or so will fix that issue each occurance. Temporary fix to the problem of unknown cause!
Well, I have a problem. For 2 days now my Shield controller is no more paired to the Shield TV.
That only works on USB but no more in BT. And when I try to pair the two devices there is only lights flashing.
I have try your advice for reset the controller, and I have updated it on my computer but nothing change...
Does someone have an Idea please ?
I had a similar thing a few weeks back. I thought it was dead but after leaving everything unplugged over night and then repeating the pairing process (for the 50th time!) it just worked again suddenly.
I had the same problem with my nVidia Shield TV Pro 2017 after I turned it off. However, after plugging in the game controller and leaving it in for about 10-15 seconds - it starts up on its own. No need to do anything else. Clearly this device was not meant to be turned off under normal circumstances
aznmode said:
Charged my contoller overnight and today it wouldnt turn on. This scared me and thought my contoller broke. After googling I found a fix.
https://forums.geforce.com/default/topic/837081/shield-controller-wont-turn-on/
Basically hold the power button for about a minute. Mine took about 30 seconds and it turned back on.
Sent from my SM-N910T3 using Tapatalk
Click to expand...
Click to collapse
Thank you so much saved me from spending on a replacement!!
Have shield controller looks dead.. charge light works, sometime shows amber or green. But doesnt power up with all tricks tried.
i tried to touch nvidia shield logo for 30s, 1min, 2min still it didnt light up. please help guys!!!!
karthik4yu said:
Have shield controller looks dead.. charge light works, sometime shows amber or green. But doesnt power up with all tricks tried.
i tried to touch nvidia shield logo for 30s, 1min, 2min still it didnt light up. please help guys!!!!
Click to expand...
Click to collapse
mine is not turning on after doing all of the mentioned above. the orange light indicator works though but its not turning on anymore. any advice?
Hi,
I just got Shield TV. Everything works fine so far. Then suddenly it happened today. When I put Shield to sleep green light stays on. I don't have any USB accessories attached to the Shield.
Any ideas?
Thanks!
vbaros said:
Hi,
I just got Shield TV. Everything works fine so far. Then suddenly it happened today. When I put Shield to sleep green light stays on. I don't have any USB accessories attached to the Shield.
Any ideas?
Thanks!
Click to expand...
Click to collapse
I had this before too. My shield is rooted, don't know what exactly helped, but it's gone for a while - I'm doing time to time restart and also sometimes cleaning some unnecessary junks like dalvik, cash etc with root cleaner app (and there need root privileges)
Sent from my Nokia 3310 using free xda app
Mine is stuck on right now as well.
For me after few resets it works fine. I'm not sure if it will not come back.
Try turning it off fully by keeping your finger on the Nvidia 'button' for around 8-10 seconds. Ignore the pairing screen and eventually you will see an Android message about the system shutting down. Power it back on and, once booted, see if it's still giving the same issue. This forces a graceful shutdown rather than when you pull the power cable, assuming that's what you have tried.
Beefheart said:
Try turning it off fully by keeping your finger on the Nvidia 'button' for around 8-10 seconds. Ignore the pairing screen and eventually you will see an Android message about the system shutting down. Power it back on and, once booted, see if it's still giving the same issue. This forces a graceful shutdown rather than when you pull the power cable, assuming that's what you have tried.
Click to expand...
Click to collapse
Hey all,
did anybody solve this issue?
I am running full android on the Shield TV and after some time the screen gets black but the green light always stays on.
Even when I power off the device with my harmony smart control hub (puts the SATV to sleep mode) the green light stays on..
I already restarted several times and also forced shutdowns - didn't change a thing.
Has anybody an idea how to solve?
Thanks!
justkidding2009 said:
Hey all,
did anybody solve this issue?
I am running full android on the Shield TV and after some time the screen gets black but the green light always stays on.
Even when I power off the device with my harmony smart control hub (puts the SATV to sleep mode) the green light stays on..
I already restarted several times and also forced shutdowns - didn't change a thing.
Has anybody an idea how to solve?
Thanks!
Click to expand...
Click to collapse
I had to pull the DC power to mine for a few seconds then plug it back in. It's been fine for the last two weeks now. *knocks on wood*
blyndfyre said:
I had to pull the DC power to mine for a few seconds then plug it back in. It's been fine for the last two weeks now. *knocks on wood*
Click to expand...
Click to collapse
Thanks for your answer
I already tried that and even tried another TV... didn't change anything
Does the green light also goes off when the device goes into sleep mode automatically (after 2 minutes e.g.)?
My biggest concern is that the device isn't going in a correct sleep mode so that it drains a lot of battery...
I recently went to use my Nvidia Shield Pro (500gb) and the unit powers on and stays on but there is no video or image displaying. I've tried it on my 4K TV, PC monitor and a 720P monitor, different cables, and still nothing. I've gone through the different procedures to reset and get into fastboot and nothing has worked. When I connect it to my PC or laptop to try and get into fastboot, I am not sure if it is being recognized as I don't see anything populating on the PCs to show that it is connected. Are there other procedures to hard reset? Is there somewhere I can send it for repairs? Thanks!
same problem : ( any solution ?
Same problem, just happened this week. System was working fine, then one day turned on, the system lite is sold green. No picture on the screen. Unable to access safemode or fast boot.
Last update installed a was a few days ago before the issue.
I have no mods or unlock. My systems is 100% stock Shield TV Pro 500gb
Happened to me last night. Black screen on my 4K TV, but it works fine on my other 1080p TV. Nvidia customer support claims there's on known issue, but it's coming up on their forums as well...guessing it's a software thing?
Had the same problem but no video also on a 1080p TV I contacted customer support and got a RMA done on my unit.
Hmm... interesting, my dads is doing the exact same thing... Anyone find a solution yet? I get no video and solid green light. I have tried everything I could find online to get into fastboot or whatever but no luck.
My 2015 Shield Pro died a few days after the 7.2.2 release. Not saying that was the problem, just that was the timeframe.
I can turn the unit on by unplugging the power brick, then reattaching power. Green light turns on but doesn't drop to the lowest brightness after a bit as previously configured. Has no HDMI output and can't hear the fan nor the drive spin up, doesn't respond to pings.
What I can do though is turn off the Shield by holding down the power button for six seconds. Remote and Controller, no effect.
Out of warranty and I haz a sad.
Same problem powers on and off, green light lit but no display, when I hook up to pc it shows apx
Hello,
i got the same problem, powers on and off, green light lit but no display, when I hook up to pc it shows apx !
I searched a lot and did not find a solution. It must be a software problem.
I hope that more people with the same problem comment on this thread !
in my case it is the ribbon cable (the HDD is not powering up)
Sadly I haven't found a way to buy this POS https://item.taobao.com/item.htm?id=537879306182
ribbon cable is just not good enough to provide power to a hdd over time. swap that drive out for low power ssd
I have a 2017 shield tv with this problem. Plugged in the green light comes on then nothing after that, no change at all on screen or to the light. I have several Shields and swapped things around, working cords, power supplies, working game controller, working USB keyboard etc. No fast boot and my computer does not recognize it when it is plugged in to it.