[Q] VS980 Wireless Charging Stopped Working - G2 Q&A, Help & Troubleshooting

I've been using wireless charging at home and work for over a month and love it. But it stopped working a few days ago, and the device no longer detected when placed on a wireless charger. Then it worked sporadically for a day, and now it's dead again. Any suggestions or diagnostics I can run to figure out if it is a hardware or software issue? TIA

Sorry to ask ... but it could be the charger itself ?
I have a cheapo charger and it can act up sometimes. Luckily, it has a LED ... if the light stays on after I remove the phone then I
will need to reset the charger (or it won't charge the phone next time).

I don't think it is the chargers, since the phone started failing on both at the same time and the Nexus 7 still charges fine on the one I have at home. I wonder if there is a software setting to turn wireless charging on/off or something?

I think that the problem may have been static for some reason. I have found that rubbing the back of the phone with a cloth (my shirt) before putting it on the wireless charger gets it to work. This holds true with or without bumper case on the phone, and works for my home and office chargers. Strange.

Related

[Q] Lock Sreen Won't Slide When Charging

I'm having an issue when the Focus is charging. In this state, the lock screen will not slide up to give me access to the phone. Typically it will slide up about 1/4" only then comes back down.
Is there a setting for this or is this a feature ;-}
Anyone else having similar issues?
Problem Solved! See post 5.
I am able to unlock my phone while charging. Have you tried rebooting the phone and seeing if the problem persists after that?
Mine if fine and can lock/unlock/use while charging.
I can unlock, but I can't get into the settings menu at all when it's charging. I can do everything else, and get into settings in other ways if they're linked from a program, just not through the main interface while charging. It's very strange.
Problem Solved - Don't buy AT&T ZERO Charger Kit
Hi Everyone,
I found the problem causing my Focus to "pseudo Lock up" when charging.
As I was troubleshooting this problem, I first noticed my focus did not lockup when using a car charger or when plugged into my computer. This led me to consider why it was only happening when plugged into the wall. So, I tried a different charger, the one which came with my Focus, and there was no problem. Then I tried the charger that came with my Tilt 2, working fine there too.
So the problem is with the wall charger I was using. This charger is the AT&T ZERO Charger Kit. At this point, I am not sure if it the problem is with the individual charger or with the ZERO brand. I will be returning this charger tonight and at that time will ask them to allow me to try another one to see if the same problem manifests.
I will report back to let you all know.
MardiG said:
Hi Everyone,
I found the problem causing my Focus to "pseudo Lock up" when charging.
As I was troubleshooting this problem, I first noticed my focus did not lockup when using a car charger or when plugged into my computer. This led me to consider why it was only happening when plugged into the wall. So, I tried a different charger, the one which came with my Focus, and there was no problem. Then I tried the charger that came with my Tilt 2, working fine there too.
So the problem is with the wall charger I was using. This charger is the AT&T ZERO Charger Kit. At this point, I am not sure if it the problem is with the individual charger or with the ZERO brand. I will be returning this charger tonight and at that time will ask them to allow me to try another one to see if the same problem manifests.
I will report back to let you all know.
Click to expand...
Click to collapse
I second this! I was using an LG charger with same specs as the charger that came with Focus. It charged it but wouldn't let me use a lot of features of the phone. The stock charger works fine, as I use it at work all day. Another day of streaming from Zune and Last.FM for 6-7 hours!
Do not buy the AT&T ZERO Charging Kit
Hi Everyone,
So I confirmed the AT&T ZERO Charging Kit does not work properly with the Samsung Focus.
I returned the wall charger I purchased and while at the store, we opened another unit and tried it and the problem replicated.
At this point, I do not know if the problem is limited to the Focus or is all Windows Phones. If anyone else has a ZERO wall charger, and a different phone, please let us know your findings.
Do not buy this device to use with a Focus as it is not compatible with the Focus.
Same problem here - AT&T Zero charger and Focus will not unlock when charging. When I take the cable out of the charging brick and plug the cable into a USB port on my computer the phone resumes charging AND unlocks just fine.
The iGo charger that I have works fine no lock screen issues.
On a separate note, my work exchange server mandates the lock screen, but unlike WinMo 6.x you can't set the time interval when the lock screen activates. I had mine at 24 hours of dormancy before it would activate. WP7 only allows you to keep the screen on longer. I hope they add some more options for this. I can't stand having to punch in the four digit code every time I use the phone.
I am using the stock charger and it slides up 1/4 of the way several times then it finally sides up. The touch is then slow to respond, but it eventually works again. Anyone else having this issue? I have tried this charger and an old Tilt 2 charger.
Review of AT&T Zero Charging Kit
There is a review of the AT&T ZERO Charging Kit at:
http://cwmcgowen.wordpress.com/2010/11/28/review-att-zero-charging-kit/
This is the same charging kit that was incompatible with my Samsung Focus.

Phone mot charging

I used my phone until it died. I've never done that before but now all of a sudden since that time it will not charge. Ive tried multible batteries. The phone is working totally the same as before and works fine, but it will not charge. is this common ?has anybody heard of this? Thanks
Most likely your charging port is broken. Have you tried a back cover with wireless charging?

wireless fast charging

In the last couple days I started noticing the fast wireless charging is not turned on every time when I place the phone on all of my three fast charging pads. Instead the phone just shows the regular wireless charging status. If I lift the phone and put it down again, the fast charging will turn on randomly again with no observable pattern.
Does anyone have the same problem? I have wiped the cache,thinking it might have been one of the latest Sprint updates, but it didn't solve the problem.
I've had this issue too, how long before it's switching to slow charge? Mine does it if the temp gets too hot usually, but other times the wireless charge doesn't work at all. I think it might just be a bad pad though and not the phones fault...
Mine was doing about the same thing ...it would say wireless fast charge as soon as I set it on the pad and one second later it would say wireless charging. I switched the power brick from the one that came with the charging pad to the one that came with my s10 ( faulty brick maybe?)and that did the trick for me. For reference I'm using a Samsung wireless charging pad but that was my experience

Wireless Charging Issues

For the past few months I have had wireless charging issues on my Pixel 4. Sometimes it works, sometimes it doesn't. I have tried different QI chargers as well as my Pixel Stand. You can put the phone on the stand and it may or may not recognize the phone. If it does it will kick off the Pixel Stand setup program, but during setup will tell you that you need to place the phone on the stand. On a QI wireless charger it may start charging and then quit after a few minutes, or not recognize the phone at first and start charging a few minutes later, only to stop a short time later. Wired charging works fine at all times.
I bought the phone new 1.5 years ago and all worked fine up until April. I have reset the phone to factory and the issue persists.
Anyone have a similar experience or any suggestions on how to fix? Googles suggestion is to send it in for repair or trade it in.

Question Wireless charging not working

Had the phone for a couple of days and just noticed wireless charging doesn't work. Standard QI charger that works with other phones. Tried with battery share both on and off. I installed the newest update when I got the phone and reset straight away to start fresh. Also tried rebooting now. Still doesn't work.
Any ideas?
I find mine very picky about charging wirelessly. It improved after the last update but it still requires careful alignment and doesn't work with every wireless charger I have, ir particularly doesn't like the wireless charging in the car.

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