A few days ago my knock on broke. I've changed Rome,kernels, and restored a stock backup to see if any of that was the problem and it still won't work. Then I noticed that a line of my my screen is not registering touches. If I swipe across the area it registers, just not to touch. I have a feeling that with a portion of the screen dead it is affecting the knock on feature. Can anyone attest to this or does anyone know what my next course of action might be to get knock on back. I have included a picture of lcd screen test to show which portion of the screen is not registering touch. Thanks in advance!
Sent from my LG-VS980 using XDA Premium 4 mobile app
In having the same issue on my Sprint G2. Only just bought this device 3 days ago and knockon with the screen off stopped working. It works with the screen on in every launcher, but turn the screen off and nothing.
I'm thinking factory reset but I came here first because it still works with the screen on.
Oh yeah, what app ate you using to see the dead zones?
From my Sprint Spark LG G2...!
Defective sensor is causing the problem. Only option is to get a replacement.
From my Sprint Spark LG G2...!
Sometimes my G2 does not recognize knock on, when I tap on the screen too fast… but this is not related to any particular area of the screen.
RootUserDWR said:
In having the same issue on my Sprint G2. Only just bought this device 3 days ago and knockon with the screen off stopped working. It works with the screen on in every launcher, but turn the screen off and nothing.
I'm thinking factory reset but I came here first because it still works with the screen on.
Oh yeah, what app ate you using to see the dead zones?
From my Sprint Spark LG G2...!
Click to expand...
Click to collapse
The app is called lcd test or lcd screen test. Just an update. The dead zone is gone now and knock on works again. It is more than likely a hardware issue with digitizer and will probably come back, but for now I am getting my knock on.
Sent from my LG-VS980 using XDA Premium 4 mobile app
Found the screen test earlier by rereading your post. Gonna turn Knockon back on to see if it comes back.
Thanks.
From my Sprint Spark LG G2...!
This is exactly what i'm experiencing!!! Same dead zone for tapping and no knock on! I submitted a service support ticket to LG earlier.
InsanePostman said:
This is exactly what i'm experiencing!!! Same dead zone for tapping and no knock on! I submitted a service support ticket to LG earlier.
Click to expand...
Click to collapse
Just wait a few days mine came back
Sent from my LG-VS980 using XDA Premium 4 mobile app
Mine is doing this and seems to be same zone. How I figured this out was by quick memo and drawing lines to figure out which spot does not registered. Now I'm just waiting on my replacement. This is just strange that 4 people are having the same problem on the same section of screen. And who knows how many more
Sent from my VS980 4G using xda app-developers app
This is how I figured the screen was messed up the screen did not register my touch in that section the screen
Sent from my VS980 4G using xda app-developers app
Did anyone fix this issue?
I guess I'll be sending my phone to lg..
Posting from my LG G2 while driving an Evo IX.
As a temporary work around for the dead zone, I recommend installing the one handed xposed app (http://forum.xda-developers.com/xposed/modules/mod-one-handed-mode-devices-t2735815) and toggling it to shift the screen down by 100 pixels. This allows you to move necessary buttons (such as the install button in google play) out of the dead zone temporarily.
I've sent my phone back to lg to have this corrected. Seems a little silly that I have to work around a dead spot on a new phone with less than two months of usage.
Sent from my Nexus 4, while driving in my Evo9.
Exactly same issue here on my vs980 with dead spot in exactly same place. Weird...
balkeep said:
Exactly same issue here on my vs980 with dead spot in exactly same place. Weird...
Click to expand...
Click to collapse
Okay folks. Knock-off works, but Knock-on doesn't.
Turn off the setting in the gestures menu. Reboot your phone. Turn on setting. Power button lock your phone.
Now tap screen firmly for one second then tap firmly again. (No quick tapping like you're trying to turn the screen off)
Say this out loud. (1.- 2.)
One dot, two dot.
The first touch has to be firm and for a solid 1 second.
Sent from my SPARK enabled Sprint LG G2.
XDA Premium SGS3 Maxx/ZEROLEMON 7000mA love..!
RootUserDWR said:
Okay folks. Knock-off works, but Knock-on doesn't.
Turn off the setting in the gestures menu. Reboot your phone. Turn on setting. Power button lock your phone.
Now tap screen firmly for one second then tap firmly again. (No quick tapping like you're trying to turn the screen off)
Say this out loud. (1.- 2.)
One dot, two dot.
The first touch has to be firm and for a solid 1 second.
Sent from my SPARK enabled Sprint LG G2.
XDA Premium SGS3 Maxx/ZEROLEMON 7000mA love..!
Click to expand...
Click to collapse
Well it still doesn't work. Regrettably...
I have this same problem on mine now....
I wish we could figure out what is causing these issues....Has anyone flashed TOT back to stock ZVC to see if it takes care of the issue?
EDIT:
Fix For Me:
Since Sprint doesn't have the update touchscreen driver,
Goto: Device Test-->Individual Item-->Touch Draw Test - Auto
Draw the outline as close as you can (notice the touch screen works everywhere!) then press your power button.
It will ask you PASS FAIL - SELECT PASS! (trying again if only Fail - but it worked on fail too for me)
NEXT:
5689#*980# (From Dialer)
Goto: Device Test-->Individual Item-->Touch Draw Test - Manual
Draw the outline as close as you can (notice the touch screen works everywhere!) then press your power button.
It will ask you PASS RETRY FAIL - SELECT PASS!
Exit, your touchscreen should be responding now that was previously dead.
This worked on my Sprint G2!! First time the dead zone (btw, it's always the same region at upper half of the screen, compared to other people's screenshots) happened, I thought it was the running out storage space, because after I transferred some of the photos out, it worked again. This morning, same thing happened and I moved all my photos out, leaving 3Gb free space, but did not recover. Tried the update touch firmware method, not working, but this one worked (my Touch draw test auto actually failed), but still after the manual draw test and reboot, it worked.
Agimax said:
I have this same problem on mine now....
I wish we could figure out what is causing these issues....Has anyone flashed TOT back to stock ZVC to see if it takes care of the issue?
EDIT:
Fix For Me:
Since Sprint doesn't have the update touchscreen driver,
Goto: Device Test-->Individual Item-->Touch Draw Test - Auto
Draw the outline as close as you can (notice the touch screen works everywhere!) then press your power button.
It will ask you PASS FAIL - SELECT PASS! (trying again if only Fail - but it worked on fail too for me)
NEXT:
5689#*980# (From Dialer)
Goto: Device Test-->Individual Item-->Touch Draw Test - Manual
Draw the outline as close as you can (notice the touch screen works everywhere!) then press your power button.
It will ask you PASS RETRY FAIL - SELECT PASS!
Exit, your touchscreen should be responding now that was previously dead.
Click to expand...
Click to collapse
procter said:
This worked on my Sprint G2!! First time the dead zone (btw, it's always the same region at upper half of the screen, compared to other people's screenshots) happened, I thought it was the running out storage space, because after I transferred some of the photos out, it worked again. This morning, same thing happened and I moved all my photos out, leaving 3Gb free space, but did not recover. Tried the update touch firmware method, not working, but this one worked (my Touch draw test auto actually failed), but still after the manual draw test and reboot, it worked.
Click to expand...
Click to collapse
Sadly, it kept happening to me and eventually the method I used stopped working. I sent the phone since it was under warranty to LG. They replaced screen and digitizer. Took care of issue permanently. Sorry for bad news, but it will prob get worse till you have to replace too. ?
Related
Hello-
I usually do not open threads but I need advice on this recent touch responsiveness issue that has been happening. My Nexus 7 8 GIG was running great I had not had one issue with it, until one day I opened the case "Poetic leather case with magnet locks" and the screen came on notifications were on and animated everything looked fine. I went to unlock it and the touch screen did not respond to anything, now the screen rotates fine and all but it would not respond to touch. So I reset it with the power button, the touch screen then works until it times out and turns off, I wake it up and the screen does not respond again. I took it out of the case and have manually turned it on/off and it still does not respond to touch, but it will work every time I reset it. This problem has came out of nowhere it was running great.
I was originally on AOKP Milestone 1 with Franko's Kernel r25 so I thought maybe that was it so I re flashed Milestone 1 and kept the stock kernel and the problem persists. So I wiped everything and put BAMF Paradigm on it and it still does this, but the touch screen responds every time it is manually reset so I am trying to figure out if this is hardware or software related I am led to believe it is software considering the touch screen works flawlessly upon reboot but again I am not sure.
I have not added any new apps or anything like that to cause a memory leak or such. This problem started when I left the N7 for two days without touching it, then the problem happened after I tried to use it after the two days of inactivity.
Update: I turned the N7 off for about a day booted it back up now the touch screen is working every time I am confused.
So I still have 7 months on my ASUS manufactures warranty should I send this unit back? I just do not want to think its software related and it will get fixed through updates and then find out it is hardware related and be out of the warranty period.
I am on 4.1.2 with the last boot loader "not the new one"
latest version of TWRP
Thanks everyone in advance for your time.
It seems like a magnet bad effect to me! not sure though cuz the nexus 7 suppose to work fine with magnetic cases but it could be a Magnetic field effect. In my opinion as long as it works don't send it cuz you don't know what happens there in the service center, I mean once the device is opened it would never get the same as before.
Chaw Rash said:
It seems like a magnet bad effect to me! not sure though cuz the nexus 7 suppose to work fine with magnetic cases but it could be a Magnetic field effect. In my opinion as long as it works don't send it cuz you don't know what happens there in the service center, I mean once the device is opened it would never get the same as before.
Click to expand...
Click to collapse
Yea I had thought that was it but I took it out of the case and still does it so no dice on that field
well i flashed the latest google image and just started fresh. The touch screen is now working without issue so hopefully it was nothing still not sure though what would have caused this though -_-
Sent from my ADR6425LVW using xda premium
if anyone could shed any light on this issue it would be greatly appreciated thanks again.
Sent from my ADR6425LVW using xda premium
Hey
I had my Nexus 4 for a while now and today suddenly I have a problem with my touchscreen. It suddenly happend, it didn't fall or nothing.
So, the problem: there is a part of the screen that doesn't function properly. It's at a certain y value or height. It noticed this today when I wanted to swipe down the notification bar. Half the time it flips back up or doesn't do anything at all, sometimes it does work. If I swipe "fast" before that height, it usually works.
I downloaded an app to test the touchscreen and at that height it registers 2 or more fingers or it snaps above or under that line.
Can I fix this or do I need to bring it back for warranty? Is this a software or hardware issue? I also did a reset, but that didn't help...
I uploaded some videos to illustrate (can't post links so insert this in the youtube links please):
1. The problem: /watch?v=kNLbSU0smcw
2. Test: /watch?v=B8ERuBtYeBA
Edit: When I hold the phone horizontally, the notification bar works perfectly.
Many thanks,
Aaron
Update: from yesterday until now the screen was even worse, like I was touching it with 100 fingers, it went totally crazy...
A few hours later it works perfectly normal again
Any ideas?
Ok, I still have this problem...
However, the problem is present and I switch a few time to the lockscreen and back, it's fixed most the time. So I think this must be a software issue.
Maybe undoing a few updates might help? What's the best way to do that?
Are you on a Custom ROM / Kernel? If so, go back to stock ROM and Kernel and see if the problem still exists.
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Maser00 said:
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Click to expand...
Click to collapse
Strange, it's probably a problem with the phone then.
Sent from my Nexus 4 using xda app-developers app
I have the exact same issue.. Did you manage to solve it?
Nope, but sometimes I can use it like a week with no problem and sometimes I have it everyday.
At first I thought it might be because of the low temperature in my bedroom, but I tested it and I don't think that's the reason. I removed the cover I bought too, but I need to use it a bit longer to be sure it doesn't happen without cover. After that I'll put on the cover again and check again.
Is it possible that it happens when it is charging? Mine does this when it is charging.
No, as far as I know it's not affected by charging. The first time I had this problem I just picked it up from my desk..
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
AW: [Q] Touchscreen problem: hardware or software?
biffsmash said:
Is it possible that it happens when it is charging? Mine does this when it is charging.
Click to expand...
Click to collapse
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
fmartinezjr said:
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
Click to expand...
Click to collapse
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Maser00 said:
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Click to expand...
Click to collapse
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
AW: [Q] Touchscreen problem: hardware or software?
YeledKaki said:
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
That was my first thought. But yes I cleaned the screen and my fingers
But as I said after removing the USB power it works normal again.
Sent from my Nexus 4 using xda premium
PROGUERAM said:
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
Click to expand...
Click to collapse
What's the combination? I'll try remove that folder if the problem occurs again.
Talal916 said:
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
Click to expand...
Click to collapse
Yeah, but the warranty isn't easy to get...
scherfa said:
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I bought a cheap usb charger facing the same problem with touchscreen on my iphone 4 and also with nexus 4. I threw it away and I'm using the original, but if you want to replace it pay attention to the cheap one
Sorry for my bad english, I'm italian, greetings from Italy
You have to have a custom recovery to wipe cache. Just reboot into it and select wipe cache
Sent from my Nexus S 4G
My Friend's N4 has developed a strange problem. The Soft buttons (Home, Back & Recent Apps) are not working when the phone is held in portrait orientation. However, they do work in landscape orientation.
He tested the touch screen with a multi touch tester app and found that there is no touch response at the lower portion of the screen exactly in that area that would get occupied by the soft button bar in portrait mode.
The phone is all stock. Non-rooted and bootloader is locked.
Anyone faced such an issue? Please help!
I have the exact same problem, as many other it seems. If i turn the phone clockwise, so that the back arrow/home/apps buttons are displayed where the signal bar is, the buttons work as ecpected; on the other hand, if i rotate the phone the opposite way, the buttons do not work.
It's curious because, as you can see from the partial screenshot below, the phone is rotated counter clockwise and i have swiped to test google now (you can see the dots near the back arrow). So i guess that means that some touch input is registered after all.
I'd like to make some test with those multitouch apps. Can you suggest one?
Regards,
Sent from my Nexus 4 using XDA Premium 4 mobile app
I forgot to mention that my nexus is running on stock jb 4.3, unrooted.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Soft buttons not working
ScienceFactor said:
I have the exact same problem, as many other it seems. If i turn the phone clockwise, so that the back arrow/home/apps buttons are displayed where the signal bar is, the buttons work as ecpected; on the other hand, if i rotate the phone the opposite way, the buttons do not work.
It's curious because, as you can see from the partial screenshot below, the phone is rotated counter clockwise and i have swiped to test google now (you can see the dots near the back arrow). So i guess that means that some touch input is registered after all.
I'd like to make some test with those multitouch apps. Can you suggest one?
Regards,
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm having the same exact problem,have not found a solution yet,sent it to the shop and came back with same problem,I'm still searching the forums for a solution.if you find one I can use any suggestions
hello,
i sent mine for repair since it is still covered by the warranty. anyway, due to my post service ((, it will take some more days until i receive it. will keep you updated if anything has changed (hopefully for the better).
Hello I have the same problem!!
I have already did a full wipe and installed CM 11 and Paranoid Android but still facing the same issue!!! Any ideas?
Sounds like you have a hardware problem, you'll need to buy and replace the screen and digitizer assembly.
Sent from my Nexus 4 using Tapatalk
Same prob
i have the exact same problem and my warantee expired. it seems most people have this prob after the warantee expires.
Check out the guide below and hopefully you can avoid replacing your nexus 4 screen or digitiser
http://www.androidpure.com/fix-nexus-4-soft-touch-buttons-keys-working/
phone was working fine but from last two week the screen starts moving automatically, Wi-Fi turns on automatically at any time. the install button of Google play doesn't work (seems like touch issue) but when i touch the same spot with camera application, it works fine. i am on stock ROM (4.4.2, kernel 3.4.0, KOT49l ) and tried resetting the phone multiple times but facing the same issue.
please help me resolving this issue.
regards.
Just flash the firmware again !!
-iNCEPTiON- said:
Just flash the firmware again !!
Click to expand...
Click to collapse
These are not software problems (dead touchscreens spots), your knock on will not working. It's hardware issue, I think you need sending it back to LG
bluesky2307 said:
These are not software problems (dead touchscreens spots), your knock on will not working. It's hardware issue, I think you need sending it back to LG
Click to expand...
Click to collapse
You are just scaring ppl .. You said that my phone has probblem too .. So just dont scare ppl .. and try to help them..
i had this kind of issue with my other phone, I just downgraded to Jelly Bean and it worked fine ... and did the touch drivers update from the hidden menu 3845*#802# ...
i think you have a dead section along the top of your screen, about half an inch down. Its been fairly common. Its not real noticeable at first , bc that area of the screen isnt used often, but its EXACTLY where the play store install button is, and your knock on will no longer work. you need a new screen. or flip it to landscape whenever (seldomly) you need that area of screen. you can test it by getting LCD tester from the playstore , or by using quickmemo to draw on your screen.
findinghomer said:
i think you have a dead section along the top of your screen, about half an inch down. Its been fairly common. Its not real noticeable at first bc that area of the screen isnt used often, but its EXACTLY where the play store install button is, and your knock on will no longer work. you need a new screen. or flip it to landscape whenever (seldomly) you need that area of screen. you can test it by getting LCD tester from the playstore , or by using quickmemo to draw on your screen.
Click to expand...
Click to collapse
This happened to me exactly, about a month back. It seems to be right across where the 2nd from the top messages are. You can download YAMTT https://play.google.com/store/apps/details?id=com.rn.yamtt&hl=en
I use the PAINT option and move my fingers around the top. It was a solid strip out near the top. Knock On will no longer work, but Knockoff will.
findinghomer said:
i think you have a dead section along the top of your screen, about half an inch down. Its been fairly common. Its not real noticeable at first , bc that area of the screen isnt used often, but its EXACTLY where the play store install button is, and your knock on will no longer work. you need a new screen. or flip it to landscape whenever (seldomly) you need that area of screen. you can test it by getting LCD tester from the playstore , or by using quickmemo to draw on your screen.
Click to expand...
Click to collapse
when i touch the same spot with camera application, it works fine.
cheekugr8 said:
when i touch the same spot with camera application, it works fine.
Click to expand...
Click to collapse
that could be because the camera button has more "active area" meaning, it will still work if you tap near but not exactly in the same location. the install button on the play store is very very precise. if your knock on does work, then its probably just software. but if your knock on does not work, i recommend testing the hardware with quick memo.... draw lines all the way up and down your screen slowly, and see if there is a break in that area. if its not the screen, unroot, and go all the way back to stock
i don't know how but it has started working automatically form last 10 minutes and google play button is now accessible.
i hope it wont give that error again.
thanks for all good suggestions.
cheekugr8 said:
i don't know how but it has started working automatically form last 10 minutes and google play button is now accessible.
i hope it wont give that error again.
thanks for all good suggestions.
Click to expand...
Click to collapse
In developer options. Tick Show Touches option. you touch any area on touch screen and check dead zone or using Quick memo
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Anyone?
It's most likely cause your palm is on the phone. One of the downsides of a slim bezel on a big phone. Also keep in mind if your spen is on the screen, your fingers won't work. A case might help.
I thought about another part of my hand touching the screen, however with half my hand layed across my keyboard I can still type with the other hand. Thanks for the response
I Pele tried factory resetting today and not installed any apps, but it is still happening
I rang Samsung this morning and they advised I return I to the store and get an exchange. Luckily my local store got its first batch of note 4s in this morning and they swapped it out. I restored it all firmware updates put on it and now works fine! The only thing I haven't installed is a Google play system update thing. I was wondering if that was the cause x
Similar issues
I've had similar issues (in fact, that's what brought me here in the first place). Initially, I was able to tap on the screen in the text box and then continue typing (I use Swype). However, now my messaging app (default Messages) just freezes up, forcing me to close the app, clear the memory, and relaunch the app before continuing.
Were you using the default app and/or Swype when you had issues? I'm going to try to factory reset my phone to see if it helps.
It's taken a couple of weeks for this problem to develop, so please keep us posted if this problem arises again on your new phone!
Edit: Also want to point out that when I text, I use one hand to hold the phone and only a finger to swipe my text. As such, only the one finger touches the screen.
unable to use touch screen. only hard key were working >>Note4
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
djvaliro said:
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
Click to expand...
Click to collapse
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
badtoy1986 said:
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
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Click to collapse
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
iridaki said:
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Thank you for the app. I installed it and will keep watching for it again.
swampystorm said:
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
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Click to collapse
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Same thing is happening with my 2 months old note4 since two weeks ago. An horizontal line 1.5cm in width about 1/3 from the bottom of the screen, became unresponsive. At reboot it works sometimes then it becomes unresponsive again. It looks like in the image I attached, the difference is that the area is horizontal, not vertical. I'm taking my note4 to the store today for warranty, hopefully they will replace it. I haven't abused the device in any way, I have a screen protector since its first day.. I really hope this isn't a serious problem that affects many users.
Just like some of you mentioned above, the pen has no issues on any area of the screen.
Cheers!
amwebexpert said:
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
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Click to collapse
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
You found the appropriate thread, I was just now going to share the link to this thread with you as well as quoting what others experienced,
http://forum.xda-developers.com/showpost.php?p=56313609&postcount=6
http://forum.xda-developers.com/showpost.php?p=56464866&postcount=8
http://forum.xda-developers.com/showpost.php?p=57302776&postcount=9
http://forum.xda-developers.com/showpost.php?p=57304242&postcount=10
http://forum.xda-developers.com/showpost.php?p=58421560&postcount=12
http://forum.xda-developers.com/showpost.php?p=58452707&postcount=13
Never purchase a device without a return / DOA policy. Not worth the hassle. If it hasn't been 30 days, you should call your credit card company or Paypal and place the amount on dispute, wait, you purchased from another market, please tell you didn't pay by cash.
vjevardone said:
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
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Click to collapse
I have this problem after I flash CWM recovery, before this was flashed with twrp recovery, I reflash stock rom with odin, I flash many times CWM and TWRP and I still have the problem, my warranty it's void now but I think to go at Samsung store to see if they solve my problem. This problem look like a driver for touch corrupted, if somebody find it out how to fix or have any ideea please weritte here, thanks you
I've started to have this problem as well, lower part of the left side of the screen sometimes registers touch instead of scrolling! Very annoying, tried to update recovery, tried tapping screen, doesn't help. The worst thing is I cannot reproduce the issue at will... It seems pretty random.
hi
inter *#2663#
and select fw software.
farnam-ferdosi said:
hi
inter *#2663#
and select fw software.
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Click to collapse
Unfortunately, if the phone is on Verizon, the dialing codes will be disabled.
Potential fix.
Please excuse the necropost But I came here looking for a solution from google and others may too. I found a way to solve this issue/s.
There appear to be two issues affecting this.
1. Overloading the processor.
2. Static.
If your touch input is lagging or doesn't register at all but then suddenly does a few moments later, its likely a type 1. problem. I fixed this by disabling resource intensive features such as s voice. This also improved battery life and overall performance considerably.
If touch simply doesn't work at all, but s pen works fine then the problem is more likely type 2. That being static buildup in your person. Simply touch something that can ground you and it should fix the issue. A metal tap should work. Be wary, you might even get a little zap as you discharge