LG G2 touch screen issue. LS-980 - G2 Q&A, Help & Troubleshooting

phone was working fine but from last two week the screen starts moving automatically, Wi-Fi turns on automatically at any time. the install button of Google play doesn't work (seems like touch issue) but when i touch the same spot with camera application, it works fine. i am on stock ROM (4.4.2, kernel 3.4.0, KOT49l ) and tried resetting the phone multiple times but facing the same issue.
please help me resolving this issue.
regards.

Just flash the firmware again !!

-iNCEPTiON- said:
Just flash the firmware again !!
Click to expand...
Click to collapse
These are not software problems (dead touchscreens spots), your knock on will not working. It's hardware issue, I think you need sending it back to LG

bluesky2307 said:
These are not software problems (dead touchscreens spots), your knock on will not working. It's hardware issue, I think you need sending it back to LG
Click to expand...
Click to collapse
You are just scaring ppl .. You said that my phone has probblem too .. So just dont scare ppl .. and try to help them..
i had this kind of issue with my other phone, I just downgraded to Jelly Bean and it worked fine ... and did the touch drivers update from the hidden menu 3845*#802# ...

i think you have a dead section along the top of your screen, about half an inch down. Its been fairly common. Its not real noticeable at first , bc that area of the screen isnt used often, but its EXACTLY where the play store install button is, and your knock on will no longer work. you need a new screen. or flip it to landscape whenever (seldomly) you need that area of screen. you can test it by getting LCD tester from the playstore , or by using quickmemo to draw on your screen.

findinghomer said:
i think you have a dead section along the top of your screen, about half an inch down. Its been fairly common. Its not real noticeable at first bc that area of the screen isnt used often, but its EXACTLY where the play store install button is, and your knock on will no longer work. you need a new screen. or flip it to landscape whenever (seldomly) you need that area of screen. you can test it by getting LCD tester from the playstore , or by using quickmemo to draw on your screen.
Click to expand...
Click to collapse
This happened to me exactly, about a month back. It seems to be right across where the 2nd from the top messages are. You can download YAMTT https://play.google.com/store/apps/details?id=com.rn.yamtt&hl=en
I use the PAINT option and move my fingers around the top. It was a solid strip out near the top. Knock On will no longer work, but Knockoff will.

findinghomer said:
i think you have a dead section along the top of your screen, about half an inch down. Its been fairly common. Its not real noticeable at first , bc that area of the screen isnt used often, but its EXACTLY where the play store install button is, and your knock on will no longer work. you need a new screen. or flip it to landscape whenever (seldomly) you need that area of screen. you can test it by getting LCD tester from the playstore , or by using quickmemo to draw on your screen.
Click to expand...
Click to collapse
when i touch the same spot with camera application, it works fine.

cheekugr8 said:
when i touch the same spot with camera application, it works fine.
Click to expand...
Click to collapse
that could be because the camera button has more "active area" meaning, it will still work if you tap near but not exactly in the same location. the install button on the play store is very very precise. if your knock on does work, then its probably just software. but if your knock on does not work, i recommend testing the hardware with quick memo.... draw lines all the way up and down your screen slowly, and see if there is a break in that area. if its not the screen, unroot, and go all the way back to stock

i don't know how but it has started working automatically form last 10 minutes and google play button is now accessible.
i hope it wont give that error again.
thanks for all good suggestions.

cheekugr8 said:
i don't know how but it has started working automatically form last 10 minutes and google play button is now accessible.
i hope it wont give that error again.
thanks for all good suggestions.
Click to expand...
Click to collapse
In developer options. Tick Show Touches option. you touch any area on touch screen and check dead zone or using Quick memo

Related

Screen No Response but Occasional Response HELP

Hey I have an elf the T mobile version 64/128mb , phone has been working for 8 months now all of a sudden it wont respond but the call and end call buttons work fine the 4 way navigation key only work when lets say you go into the call records by pressing the green call button. You cannot do anything besides change time, answer calls and hang up. Please Help Tried hard reset soft reset, and the phone is unlocked to all networks using the network key method.
this looks a hardware problem may be the LCD or the digitizer
Is it fixable by software or maybe opening it up to fiddle ?
It is not the LCD, it is only the digitizer (the thing that is responsible for the 'touch') I recently had the same problem, until 1 week ago I purchased a new digitizer off eBay for $15.
Do not get LCD and Digitizer, just the digitizer to save money.
If there is no cracks or damage to the screen (bad cracks, pixel damage etc) you only need a digitizer.
I have a video I made of me changing mine which I'm editing atm. I do have photos.
This is the correct response. It is not software if it started to work occassionally and then stop, this is what happened to mine. 99% it is digitizer!
Thats cool please email me link [email protected] for your video I will order one now.
http://www.google.com/search?hl=en&...nge+digitizer+htc+touch+youtube&aq=f&oq=&aqi=
See the 3rd result.
Hey I read its going to ttake 14 days for my digitizer to come , in the mean time is there a way I can bypass the touch the screen alignment page when you first boot up?
you can get www.mymobiler.com
Cheers.
Tried it but requires you to accept the installation on the phone any other ideas?
Thats weird, mine doesnt.
it will auto install.
It says on the little status box installing mymobile to the phone then it dissappears saying not connect. this message comes up everytime you try and run it.
Sorry, I ran out of brain juice.
You have to stick with this for a while than, and bear the bitter pill.
MyMobiler should be able to install onto the phone itself.
But I really wonder why this doesnt work.
Hey thanks anyway found this whiel browsing aroudn on the internet fixed the problem it aligns the screen for you http://216.139.221.18/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
varyjam said:
Hey thanks anyway found this whiel browsing aroudn on the internet fixed the problem it aligns the screen for you http://216.139.221.18/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Click to expand...
Click to collapse
and it does auto install its the part where it asks you to accept remote.exe and you have to tap yes or no for it to run on your device, havent bypassed that yet but atleast I can just accept calls and check texts but let me know if you have a solution for the whole remote.exe thing
varyjam said:
and it does auto install its the part where it asks you to accept remote.exe and you have to tap yes or no for it to run on your device, havent bypassed that yet but atleast I can just accept calls and check texts but let me know if you have a solution for the whole remote.exe thing
Click to expand...
Click to collapse
Can you use the d-pad to do that?
Thanks you guys just come back from florida fitted the new digitizer everything works super and the digitizer i bought came with a new screen attached to it. best £7 spent lol
jeremy89632 said:
Can you use the d-pad to do that?
Click to expand...
Click to collapse
tried but d pad just initiates what ever is highlighted on the today screen
^^ A digitizer is a screen Its the touch screen part with htc logo at the bottom... right? (with a little ribbon comin out).. this IS the digitizer! (screen included).

[Q] Defy touchscreen questions

Hi! First post so sorry if its been asked before, is there any way to disable that annoying feature that makes the defy and others ignore a touch if held for so long? It makes some games unplayable (jet car stunts anyone?) Because you need to hold a button and you can't cos it ignores you after about 30secs, also is there any way I can boost touch sensitivity? I find the defy a bit shaky on recognising some touches, especially when typing, thanks for any help or infos
p.s I'm on CM7 cherry picks
Sent from my MB525 using XDA
Really cant understand what's your issue.
nidhish91 said:
Really cant understand what's your issue.
Click to expand...
Click to collapse
When you touch and hold an area of the screen after about 30secs the touch will no longer register even though your thumb is still there. Apparantly its to stop the screen staying awake if you get water on it, I want to disable this, sorry hope it makes more sense now D:
Noone has a solution to this? I can't sprint on Nova 3 in multiplayer for long because it stops responding
then u go for the never turn off option in the display menu..screen will stay awake until u press the power button..hope it helps..defy's touch is too gud man..i nevr had any problem..
darwin007 said:
then u go for the never turn off option in the display menu..screen will stay awake until u press the power button..hope it helps..defy's touch is too gud man..i nevr had any problem..
Click to expand...
Click to collapse
I really should explain better, thanks but that isn't what I mean, the screen will still be awake, just the touch will become "invalid" somehow if you hold the same spot too long, to demonstrate download multitouch visualiser from the market and hold 2 points, if you hold for long enough the touch disappears
I totally got your point as it happens to me too.. but occassionaly... i think its a hardware fault in the touchscreen.. like you said, it stops getting the point after 30 seconds, actually, the problem is that it starts reading your touch at another point on the screen, so you cant accelerare or sprint in jet car stunts and nova because when you tap the respective buttons, the touchscreen recognizes it as you are tapping somewhere else... i myself didnt found a solution to this problem, i just turn the phone on, wipe the screen and my fingers clean, and turn the phone on, sometimes its gone sometimes not.. and 30sec is too much.. my touch lasts for only 3-4 secs... hope we'll get the solution one day.. did you got your phone repaired? I got my touchscreen replaced few months ago but i think this problem was before too
h1manshu said:
I totally got your point as it happens to me too.. but occassionaly... i think its a hardware fault in the touchscreen.. like you said, it stops getting the point after 30 seconds, actually, the problem is that it starts reading your touch at another point on the screen, so you cant accelerare or sprint in jet car stunts and nova because when you tap the respective buttons, the touchscreen recognizes it as you are tapping somewhere else... i myself didnt found a solution to this problem, i just turn the phone on, wipe the screen and my fingers clean, and turn the phone on, sometimes its gone sometimes not.. and 30sec is too much.. my touch lasts for only 3-4 secs... hope we'll get the solution one day.. did you got your phone repaired? I got my touchscreen replaced few months ago but i think this problem was before too
Click to expand...
Click to collapse
No its an actual feature according to cyanogenmod forums to prevent "phantom input" caused by water on the screen, I dunno whether the digitizer handles this or its a driver, because if its software controlled theoretically it can be disabled
@non4 said:
I really should explain better, thanks but that isn't what I mean, the screen will still be awake, just the touch will become "invalid" somehow if you hold the same spot too long, to demonstrate download multitouch visualiser from the market and hold 2 points, if you hold for long enough the touch disappears
Click to expand...
Click to collapse
sry dude.. i misunderstood the question..but does it work if u move tat particular finger (i mean not holding onto the same point) across the screen(without taking it off) and still doesnt respong after somtime ?
darwin007 said:
sry dude.. i misunderstood the question..but does it work if u move tat particular finger (i mean not holding onto the same point) across the screen(without taking it off) and still doesnt respong after somtime ?
Click to expand...
Click to collapse
No just a fixed point or small movements, large movements is fine, its not practical to constantly move or let go during some games, and once it goes it doesn't reset instantly it goes crazy for a while, you try and press again and it "flickers" on and off if that makes sense
I've had that issue in 2.2 (Stock), CM7 and now, in CM9, as well...
A friend of mine made me aware of that (I hadn't and probably wouldn't have noticed).
I understand this happens only in Defies (not in Droids), so it shouldn't be impossible to avoid.
jpl90 said:
I've had that issue in 2.2 (Stock), CM7 and now, in CM9, as well...
A friend of mine made me aware of that (I hadn't and probably wouldn't have noticed).
I understand this happens only in Defies (not in Droids), so it shouldn't be impossible to avoid.
Click to expand...
Click to collapse
Actually some of the Droid series do, if you look on the webpage for jetcar stunts they've even identified it as something they can't fix with advice on how to avoid it, I think it was the Droid x. I'm desperate for a fix, hopefully this is not something in the stock kernal otherwise we need unlocked bootloader :/
Sent from the real world by hacking into the matrix

Half screen not responding

Suddenly my huawei screen stopped responding to touch
2/3 of screen works only, the right side of phone not responding
Any ideas what to do now?
Nasdad said:
Suddenly my huawei screen stopped responding to touch
2/3 of screen works only, the right side of phone not responding
Any ideas what to do now?
Click to expand...
Click to collapse
I had that problem before but i couldnt fix it my self... the best solution is to send it to the warranty and if they detect the problem they will provide you a new u8800, at leats thats what they did with me. maybe it's a problem with the screen itself
Nasdad said:
Suddenly my huawei screen stopped responding to touch
2/3 of screen works only, the right side of phone not responding
Any ideas what to do now?
Click to expand...
Click to collapse
I'm sorry to tell you this, but it sounds like a part of your phone's touch-screen digitizer is broken. This happened to me four weeks ago, and I just got my phone back from warranty repair today. If you are not within warranty anymore, it is possible for you to order the part from Ebay, for example.
Of course, you should try restoring your device, before you rush to buy new parts, to make sure it is a hardware issue.
Additional information:
Unfortunately, I am unable to post links, but you can find the part on Ebay by searching "U8800 Touch Screen Digitizer".
Nasdad said:
Suddenly my huawei screen stopped responding to touch
2/3 of screen works only, the right side of phone not responding
Any ideas what to do now?
Click to expand...
Click to collapse
i have the same problem , and the right side of screen doesnt work . well when i push the right side of screen then the middle side of screen is being pushed . imagine that you want to dial a number , when i push "9" , "8" is pushed instead of "9" .
1aggelos1 said:
i have the same problem , and the right side of screen doesnt work . well when i push the right side of screen then the middle side of screen is being pushed . imagine that you want to dial a number , when i push "9" , "8" is pushed instead of "9" .
Click to expand...
Click to collapse
You could analyze what is happening on the screen by going to System settings > Developer options > Check "Pointer location", and possibly "Show touches".
Of course, this is on Aurora ICS and I do not know what ROM you are using at the moment.
If you are using some other ROM which does not have "developer options", you can go to the Play Store and download an application called "Screen Touch Test".
it's digitizer for sure
My brother and a friend had this problem. Its certianly digitizer and it must be replaced. In turkey warranty covered it.
Sent from my U8800

Nexus 4 touchscreen issues

hello people, I lve had my nexus 4 for a while now, never experienced any problems with it on 4.3 neither with 4.4.2, just the overheath thing when browsing websites and such, but recently ive been getting this unresponsive touch in the middle that's not letting me send messages or organize the apps on my main page, I'll explain a little below.
When I slide my finger from top to bottom, just in the middle of the screen my touch seem to go slower and then it like makes a jump and won't recognize the touch in one part, that happens all along the middle of the screen is not just a blind spot, when I write a message and try to send it with the keyboard open, it won't let me touch the "send" bottom I have to minimize the keyboard to be able to send it because the bottom is just in the area where my touchscreen is not working correctly.
I downloaded multi touch tester to verify my touches and I found out that if I make a touch in the middle where I have my issue, the multi touch is recognizing 2 touches at the same time, I'll upload the picture to show how is it recognizing my touches in that specific area.
I'm actually using stock nexus 4 with stock KitKat 4.4.2, I haven't root or anything ever, is the first time I have issues with this phone in the touchscreen, I've also been experiencing some touchscreen freeze where I can't touch anything because it won't work and I have to lock screen and unlock it again for it to start working again.
what I have already done?
I have restart my.phone a couple of time and won't work
i have factory reset it and won't work
I have full charge it with USB and laptop and won't work
and that's about it, I'm sure is a software issues because my phone hasn't drop or anything it just started random and sometimes the phone start to work correctly with no issues but most of the time its not working properly and is frustrating.
PD: sorry for my bad English, not native speaker.
well is not letting me post pictures cus I'm new.
Facing same problem
Aegiz said:
hello people, I lve had my nexus 4 for a while now, never experienced any problems with it on 4.3 neither with 4.4.2, just the overheath thing when browsing websites and such, but recently ive been getting this unresponsive touch in the middle that's not letting me send messages or organize the apps on my main page, I'll explain a little below.
When I slide my finger from top to bottom, just in the middle of the screen my touch seem to go slower and then it like makes a jump and won't recognize the touch in one part, that happens all along the middle of the screen is not just a blind spot, when I write a message and try to send it with the keyboard open, it won't let me touch the "send" bottom I have to minimize the keyboard to be able to send it because the bottom is just in the area where my touchscreen is not working correctly.
I downloaded multi touch tester to verify my touches and I found out that if I make a touch in the middle where I have my issue, the multi touch is recognizing 2 touches at the same time, I'll upload the picture to show how is it recognizing my touches in that specific area.
I'm actually using stock nexus 4 with stock KitKat 4.4.2, I haven't root or anything ever, is the first time I have issues with this phone in the touchscreen, I've also been experiencing some touchscreen freeze where I can't touch anything because it won't work and I have to lock screen and unlock it again for it to start working again.
what I have already done?
I have restart my.phone a couple of time and won't work
i have factory reset it and won't work
I have full charge it with USB and laptop and won't work
and that's about it, I'm sure is a software issues because my phone hasn't drop or anything it just started random and sometimes the phone start to work correctly with no issues but most of the time its not working properly and is frustrating.
PD: sorry for my bad English, not native speaker.
well is not letting me post pictures cus I'm new.
Click to expand...
Click to collapse
I am facing the same problem. You got any fix for this? Please help....
If you've already did a factory reset I doubt it's a software issue. However you can use one of the guides here explaining how to flash a clean stock factory image. This is the last solution that will eliminate any software sided failure.
Sent from my Nexus 4 using XDA Free mobile app
I am also facing the exact same problem for the past two days, My phone is in perfect condition, not dropped or anything like that.
I think I did some google play updates which where pending for long time.... Do not know what is causing this.
Anyway have started to uninstall the app updates manually, lets see.
A flashing will rule out all software issues. Check whether the touchscreen is working. Enable developer options, then select "Show pointer touches" and the other one just below it (too lazy to check up and tell you what it is; pardon me )
If you're getting normal touch response over the entire screen, then you're facing a software issue. Anything else implies a hardware issue; this may or may not fix itself (somehow; gremlins.)
In either case, let us know what happens. Cheers!
i am having exact same issue ...pls post if anyone has a fix
cymonpereira said:
i am having exact same issue ...pls post if anyone has a fix
Click to expand...
Click to collapse
Oops, thanked by mistake.
Anyway, follow my instructions in the last post.
Having the same issue & dii what you asked
kittuboy said:
A flashing will rule out all software issues. Check whether the touchscreen is working. Enable developer options, then select "Show pointer touches" and the other one just below it (too lazy to check up and tell you what it is; pardon me )
If you're getting normal touch response over the entire screen, then you're facing a software issue. Anything else implies a hardware issue; this may or may not fix itself (somehow; gremlins.)
In either case, let us know what happens. Cheers!
Click to expand...
Click to collapse
I'm having the exact same issue & tried what you just said. Unfortunately, I'm not getting touch response in one center row of the screen, for that entire row, no resppnse at all.
Is this the problem with touch screen?
shanilsoni said:
I'm having the exact same issue & tried what you just said. Unfortunately, I'm not getting touch response in one center row of the screen, for that entire row, no resppnse at all.
Is this the problem with touch screen?
Click to expand...
Click to collapse
Say goodbye to that display. I have to get my display replaced too (clumsy fingers grumblegrumble) and the LG guys say the display unit costs 3750 rupees to replace... Get it done ASAP.
Greetings!
If it is a software issue try re-flashing the stock factory image might as well work
-nexus⁴

[Q] momentarily unresponsive touch screen

Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Anyone?
It's most likely cause your palm is on the phone. One of the downsides of a slim bezel on a big phone. Also keep in mind if your spen is on the screen, your fingers won't work. A case might help.
I thought about another part of my hand touching the screen, however with half my hand layed across my keyboard I can still type with the other hand. Thanks for the response
I Pele tried factory resetting today and not installed any apps, but it is still happening
I rang Samsung this morning and they advised I return I to the store and get an exchange. Luckily my local store got its first batch of note 4s in this morning and they swapped it out. I restored it all firmware updates put on it and now works fine! The only thing I haven't installed is a Google play system update thing. I was wondering if that was the cause x
Similar issues
I've had similar issues (in fact, that's what brought me here in the first place). Initially, I was able to tap on the screen in the text box and then continue typing (I use Swype). However, now my messaging app (default Messages) just freezes up, forcing me to close the app, clear the memory, and relaunch the app before continuing.
Were you using the default app and/or Swype when you had issues? I'm going to try to factory reset my phone to see if it helps.
It's taken a couple of weeks for this problem to develop, so please keep us posted if this problem arises again on your new phone!
Edit: Also want to point out that when I text, I use one hand to hold the phone and only a finger to swipe my text. As such, only the one finger touches the screen.
unable to use touch screen. only hard key were working >>Note4
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
djvaliro said:
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
Click to expand...
Click to collapse
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
badtoy1986 said:
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
Click to expand...
Click to collapse
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
iridaki said:
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Thank you for the app. I installed it and will keep watching for it again.
swampystorm said:
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Click to expand...
Click to collapse
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Same thing is happening with my 2 months old note4 since two weeks ago. An horizontal line 1.5cm in width about 1/3 from the bottom of the screen, became unresponsive. At reboot it works sometimes then it becomes unresponsive again. It looks like in the image I attached, the difference is that the area is horizontal, not vertical. I'm taking my note4 to the store today for warranty, hopefully they will replace it. I haven't abused the device in any way, I have a screen protector since its first day.. I really hope this isn't a serious problem that affects many users.
Just like some of you mentioned above, the pen has no issues on any area of the screen.
Cheers!
amwebexpert said:
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Click to expand...
Click to collapse
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
You found the appropriate thread, I was just now going to share the link to this thread with you as well as quoting what others experienced,
http://forum.xda-developers.com/showpost.php?p=56313609&postcount=6
http://forum.xda-developers.com/showpost.php?p=56464866&postcount=8
http://forum.xda-developers.com/showpost.php?p=57302776&postcount=9
http://forum.xda-developers.com/showpost.php?p=57304242&postcount=10
http://forum.xda-developers.com/showpost.php?p=58421560&postcount=12
http://forum.xda-developers.com/showpost.php?p=58452707&postcount=13
Never purchase a device without a return / DOA policy. Not worth the hassle. If it hasn't been 30 days, you should call your credit card company or Paypal and place the amount on dispute, wait, you purchased from another market, please tell you didn't pay by cash.
vjevardone said:
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
Click to expand...
Click to collapse
I have this problem after I flash CWM recovery, before this was flashed with twrp recovery, I reflash stock rom with odin, I flash many times CWM and TWRP and I still have the problem, my warranty it's void now but I think to go at Samsung store to see if they solve my problem. This problem look like a driver for touch corrupted, if somebody find it out how to fix or have any ideea please weritte here, thanks you
I've started to have this problem as well, lower part of the left side of the screen sometimes registers touch instead of scrolling! Very annoying, tried to update recovery, tried tapping screen, doesn't help. The worst thing is I cannot reproduce the issue at will... It seems pretty random.
hi
inter *#2663#
and select fw software.
farnam-ferdosi said:
hi
inter *#2663#
and select fw software.
Click to expand...
Click to collapse
Unfortunately, if the phone is on Verizon, the dialing codes will be disabled.
Potential fix.
Please excuse the necropost But I came here looking for a solution from google and others may too. I found a way to solve this issue/s.
There appear to be two issues affecting this.
1. Overloading the processor.
2. Static.
If your touch input is lagging or doesn't register at all but then suddenly does a few moments later, its likely a type 1. problem. I fixed this by disabling resource intensive features such as s voice. This also improved battery life and overall performance considerably.
If touch simply doesn't work at all, but s pen works fine then the problem is more likely type 2. That being static buildup in your person. Simply touch something that can ground you and it should fix the issue. A metal tap should work. Be wary, you might even get a little zap as you discharge

Resources