Glass only breakage. - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Guys, Not sure if it's ok to post this here, but I figured what best way to get honest answers...
My wife cracked the glass on my S4, it all works, but the glass is broken. I know I can use a heat gun to remove the glass and buy an OEM one off of the internet (many fakes out there). Adhesion is a different story. Some use the double sided tape method, but the OEM way to do so is through a clear glue that's activated via UV light.
I personally am not willing to try this as I have too much invested in my phone to screw it up royally. Anyone had this replaced with a reputable company? I know local places do it, but none have been reputable. Aside from sending it back to Samsung, have you guys had this done anywhere you'd recommend? What did it cost you?

Related

Busted Outer Glass of LCD

Well I dropped my G1 the other day and it busted the outer glass part. The LCD is fine and it still works perfect. I have looked everywhere,with no luck of finding any parts for them. So I called HTC and they told me 150-250 to replace the glass!! So I was wondering if any one know anyone that does G1 Repair or if anyone know of another phone that has more ava. parts for it with a 3.17" Screen? Any help is greatly appreciated.
Nope, I got AT&T. Was thinking of taking apart the phone and getting the glass measurements and having a custom cut piece of glass.
i believe its a special type of glass
Pretty much stuck buying the glass from HTC on this one ...sorry
PS... it is glass
iphone 3g - Dream lcd
I read that the same screen is in use on the iphone 3g, I doubt its true they probably meant type or sumthin, maybe worth a check...
on the old palm pdas you could replace just the glass if the layer under it isn't damaged, this may no longer be possible with these screens, once the bigtime flashing begins there will be lots of bricks available pretty cheap, maybe you should keep an eye out for somebody who pooched the dev bootloader install then after you convince them they killed it you could buy it maybe for less than the HTC price...
gotta say, that sucks if you were a tmob customer you'd have a few options...
bhang
Hello. Don't you think It's weird that it happened to me too today?
I've never had a broke phone since my Nokia 8210.
Well, some idiot had placed out one of those kinds of plastic bands you use to seal packages with, a black one.
It was pitch dark and I fell as the plastic ring got snared around my feet. Obviously my Jabra bt3030 got pushed against the screen and it got severely cracked.
My insurance company seems to be covering the whole phone except a small sum. This was from the phone part, but I got to see if I can get something from the health insurance as I hit my head and scratched my hand (though not likely but I can always try)
The touch seems to work most of the time, though it reacts slowly but some times It's just dead.
This really sucks.
I'm dead serious when I'm talking that there was no way that the band could be seen when walking.
http://www.allshadow.com/forum/viewtopic.php?f=9&t=4226&view=unread
Some info there.
aad4321 said:
yeah i dont think it is really even "glass" mabye its a type of plexiglass?
Click to expand...
Click to collapse
It is glass. But you can not simply cut a piece of glass to the same dimension as the touchscreen is integrated into the glass cover. So yes you will need to get a htc or aftermarket replacement part.
The interesting thing is that the repair cost you quoted is identical to the cost of the copay if you go with the Asurion device insurance T-mo offers. So device insurance would just be a waste of money at $5 a month if you end up with broken glass.
Looks like I will just have to hold onto it until aftermarket parts come out. I busted mine by letting it slip out of my hand while talking on it....then it took a 6ft fall to eventually land face first on concrete.....I didnt even wanna pick it up cause i new it was messed up and if it wasnt I was gonna call HTC and give them props! I have a ava. upgrade from AT&T Maybe get a Iphone until this one gets fixed then sale iphone on ebay for 5x wuts its worth.
The iphone's screen seems to crack pretty nice as well.
I hope changing the glass on the G1 isn't as frustrating as on the Iphone.
http://www.youtube.com/watch?v=sT7wRXeYsyg
edit:
Not directing this to the message above, just saying.
Cracked screen replacement with compatible HW from third party --when?
I cracked the LCD of my G1 after about three weeks and have noted that neither PPCTechs nor MobileKangaroo have yet acquired a source for the replacement screen.
My understanding is that HTC currently charges what one thread in another forum (http://www.allshadow.com/forum/viewtopic.php?f=9&t=4226) quoted as "a minimum of $238.00" to make this repair.
I expect this repair to be offered soon by third parties for about $150, likely using a non-HTC screen product to replace the damaged one.
Has anyone heard any reports about forthcoming availability of such hardware? If so, then are there any non-HTC services to make the replacement?
yeah im looking for this too...i dropped mine and then proceeded to step on it day two with the phone.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
WooHoo 2 items left as of this copy paste. $80, not bad price.
Shaggy
They have on Ebay now:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
2 items left, $80 cost, get them b4 they gone
Shaggy
This waht i found out
so have the same issue and this is what I found out
so from my understanding there are 2 part to the lcd the outer glass touch sensor and the inner lcd. if the the screen is just cracked and you can see the image the u have to replace both. attached are the part descriptions fromt he g1 service manual. and below is a link of a site that sells them, but for some reason they sell the touch scrren with the outer bezel making it cost more. i called htc to order just the touch sensor glass but they said the dont sell replacements, they just fix em
link
Shagman68 said:
They have on Ebay now:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
2 items left, $80 cost, get them b4 they gone
Shaggy
Click to expand...
Click to collapse
I contacted the seller of the screen and he/she told me that It's only the screen. If the G1 cracks It's the digitizer glass that cracks first. Then if you are unlucky the screen cracks as well. I managed to only crack the digitizer glass. The screen beneath is totally fine. Unfortunately removing the glass from the digitizer plastic was very painful and I managed to wreck the flat cable of the digitizer so that's beyond repair. Now I tried to disassemble the whole phone but I got stuck at removing the housing. First I had problems with the Torx bits. I have some Torx bits in my sets but the lowest I got was T8. I had to buy a cellphone bits set with a lot of different types of bits. It had Torx all the way down to T4. The T5 and T6 was what I needed. There are 4 T5 to remove and one T6. I have inserted the sharp plastic between the housing and the top case and released all hooks but it seems the front and back part of the housing of the phone is dead stuck.
You have to open the whole damn phone from the back to get to the inside of the screen. Why the screen housing uses standard Philips is also beyond me. I have lots of bad experience with standard Philips screws. The heads always get bad after a while of screwing. I have yet to have a problem with Torx.

Broken Screen

Hi all,
I have a HD2 and some numpty decided running a shopping trolley into my leg would be fun... the result, I have a broken screen.
The actual damage appears to only be superficial, I can still use the touch screen and the phone is in full working order but the glass has cracked.
I've been looking online and all I can find is a replacement digitizer... I am wondering if anyone know that this is what I need or not?
Regards
Ben
If the touchscreen still works then you don't need to replace the digitizer. You only need the glass part, but separating the digitizer from the glass and replacing it is a very difficult process and you would probably be better off getting a whole new screen assembly instead.
if the touch screen still works then in theory you just need a new piece of glass, not a digitizer (which is a thin plastic sheet).
problem is whether or not you can get the old digitizer off thee broken glass without damaging it.
mZimm said:
If the touchscreen still works then you don't need to replace the digitizer. You only need the glass part, but separating the digitizer from the glass and replacing it is a very difficult process and you would probably be better off getting a whole new screen assembly instead.
Click to expand...
Click to collapse
Do you know of anywhere that sells the full set up?
B
Anyone know anything about this? I really need to get it fixed quickly
Found something on Mobilefun (check google cant paste links)
Would that be suitable?
Its the glass display and digitizer?
If you want to try to do it yourself these official HTC repair videos may help.
Disassemble - http://www.youtube.com/watch?v=cL-jnUKufC4&feature=player_embedded
Reassemble - http://www.youtube.com/watch?v=t8Q7mXdcJ54&feature=channel
I suppose I could do it myself but I'm really looking at prices of parts before I take it to some phone shop, I would have my insurance cover it but my bank are being arses about it...
That way if they say its 150.00 then I can say ahhhh na....
ba0987 said:
I would have my insurance cover it but my bank are being arses about it...
Click to expand...
Click to collapse
You have a premium debit account that insures your phone?
yeh, however they claim I never registered it even though I have provided them proof of my telephone call...
Not impressed but I would rather put that behind me closing the account with them and moving banks
and how far into the process do you have to go before you take off the glass section of the phone I can see it seperate at the end but I didnt see whem it was taken off
ta B
this is not really related to repairing your own broekn hd2, but it's for sure youtube gave it to me as a related video to the HD2 reassemble:
http://www.youtube.com/watch?v=Db7pKjUrNXQ
I loved it, every bit of it.
I have a Natwest Premium account and I wouldn't trust them with my phone insurance as far as I could throw them. The £10 I spend a month on my O2 insurance is worth it, i've claimed 2-3 times in the last 4 years, and they have bought the new one to my door and taken the pieces of my old ones away, job's a goodun!
And as for your question I haven't a clue if I am honest, I have never disassembled a HD2 before. Thank God.

Replacement Camera Lens Glass

I have somehow managed to break the glass on my camera, and a bit of random plastic doesnt quite cut it optically, so im looking to get a replacement. However the only place i can find (etrade supply) that will do it wants $20 to ship it (to the uk) for a $0.66 part that weighs less than a feather.
Can anyone recommend where i might be able to find it? Or know if other models fit?
Many Thanks
davieslad said:
I have somehow managed to break the glass on my camera, and a bit of random plastic doesnt quite cut it optically, so im looking to get a replacement. However the only place i can find (etrade supply) that will do it wants $20 to ship it (to the uk) for a $0.66 part that weighs less than a feather.
Can anyone recommend where i might be able to find it? Or know if other models fit?
Many Thanks
Click to expand...
Click to collapse
Optician might help you... to cut the glass

Anyone gone through front glass replacement?

Recently got a GS5 and my mom doesn't have a phone right now so I'm handing my N4 down to her. The front glass is cracked and I wanted to get that fixed before I do. The digitizer and lcd are not broken, just the glass, everything else looks and functions fine. I guess what my question is, if I take it to a repair shop can they just replace the front glass or am I looking at around 100ish to replace it all? I'll be going in and getting quoted but just wanted to see if I got any input from here first, it will likely be a week or so before I take it anywhere due to this damn weather.
wareju said:
Recently got a GS5 and my mom doesn't have a phone right now so I'm handing my N4 down to her. The front glass is cracked and I wanted to get that fixed before I do. The digitizer and lcd are not broken, just the glass, everything else looks and functions fine. I guess what my question is, if I take it to a repair shop can they just replace the front glass or am I looking at around 100ish to replace it all? I'll be going in and getting quoted but just wanted to see if I got any input from here first, it will likely be a week or so before I take it anywhere due to this damn weather.
Click to expand...
Click to collapse
The same thing happened with my friends N4. The glass, digitizer and LCD all had to be replaced as they all come as one unit. Cannot get them separately.
Amazon/ebay has parts where you can just order the LCD/Digitizer etc, but then to separate them you have to have a heat gun etc. if you touch any part by mistake you will get finger prints or smudges permanently. So not a good idea unless you are one of those super careful person. http://www.ebay.com/itm/LG-Nexus-4-...D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557
if you are handy, you can order the whole assembly online (amazon) for about 60 bucks or so) http://www.amazon.com/Touch-Screen-...r=8-1&keywords=nexus+4+lcd+screen+replacement
I personally got it replaced in So Flo for about 95 dollars + tax. I have been quoted about 140 at a chain fix up places.
bluesteve3 said:
The same thing happened with my friends N4. The glass, digitizer and LCD all had to be replaced as they all come as one unit. Cannot get them separately.
Click to expand...
Click to collapse
Sure they do. FYI, the "glass" is[ the digitizer. If "everything works", then technically all that needs replacing is the digitizer.
However, digitizer replacement is far from an easy thing to do. Not only does it require some specialist equipment (suction cups, heat gun, glue), you're probably going to screw it up unless you've done it before.
wareju said:
Recently got a GS5 and my mom doesn't have a phone right now so I'm handing my N4 down to her. The front glass is cracked and I wanted to get that fixed before I do. The digitizer and lcd are not broken, just the glass, everything else looks and functions fine. I guess what my question is, if I take it to a repair shop can they just replace the front glass or am I looking at around 100ish to replace it all? I'll be going in and getting quoted but just wanted to see if I got any input from here first, it will likely be a week or so before I take it anywhere due to this damn weather.
Click to expand...
Click to collapse
You can buy just the screen assembly off eBay for about $45, which has the digitizer already mated with the LCD. However, this requires removal from the bezel (again, a heat gun is recommended), then gluing the new one back in. For $60 you can get the entire front assembly (hey, brand new phone!), which is the easiest way to go about things. I'd also recommend buying a new battery ($20) and replacing the old, tired one while you've got the phone apart.
It's not all that difficult to do it yourself. You'll need a T5 TORX driver, something thin, sturdy and plastic to pry the phone halves apart (you can buy screen assemblies that come with all these tools), and some patience. Do everything on a fluffy white towel so the little screws don't get lost. The tricky part is the little rubber gasket thingy that goes over the proximity/light sensor module. Most people who have done a screen replacement have found that reassembly screws up the prox sensor, causing it to always read "near" (meaning during a call the screen will stay off and you can't hang up or use the dialer). The common fix is to put the gasket in backwards.
There are a number of threads here, some youtube videos, and a good teardown tutorial on ifixit.com.
I thought the digitizer was what recognized touch input? Either way I don't think I'll be doing any of this work myself, I'll just take it up somewhere for her for the repairs.
wareju said:
I thought the digitizer was what recognized touch input?
Click to expand...
Click to collapse
It is. It's built into the front panel of glass (which is made up of a bunch of different layers of stuff). Don't ask me how it works, it's all magic to me. But when you break the front glass, yet everything still works, that's the digitizer. If you look up digitizers on eBay you'll see that it's the front glass panel, with a cable and other electronic stuff attatched.
Either way I don't think I'll be doing any of this work myself, I'll just take it up somewhere for her for the repairs.
Click to expand...
Click to collapse
It's honestly not all that difficult to do yourself. Hell, send me the phone and screen assembly, and I'll do it for free. Seriously. I'll even through in a couple TPU cases I'm not using.
If you do take it somewhere for repairs, make sure you ask what they're doing. Replacing the screen assembly, or replacing the digitizer. For a $100 fee, it could be either. They could buy a $20 digitizer and the remaining $80 is in labor, but it'll take them a lot of time and effort, or it could be a $45/$60 screen assembly that takes far less time and effort to do. Personally, it costing the same, I'd rather have the screen assembly replaced, since replacing only the digitizer can lead to complications. Since it has to be reglued onto the LCD, you might get bubbles, dust/lint, dead spots, and that rainbow affect when you hold it in the light at the right angle.

broke my screen!

Let a buddy hold my phone and my luck kicked in, he dropped it. It was a very light fall and only have it 2 cracks on the edge and one hairline Crack across the screen. Phone works fine and I can see and touch everything. I've heard it's pricey to replace the screen on this thing because the screen assembly is one piece? Meaning I can't just buy the glass? Any advice or helpful links to reputable sites would be greatly appreciated. I've always just bought a new phone when I Crack my screen but this phone cost too much to just sell off for cheap. Thanks in advance
I need some help guys. No repair shop will touch the phone without replacing the glass and lcd and charging $399. I've seen multiple people claim to have changed the glass only and looking online that part isn't expensive at all. If anyone can confirm their success I may make the attempt to do it my self. I've already spent $400 on this phone so I'd like to spend as little as possible to fix it
Called every shop I could and all said it would he anywhere from 350-400 for the whole lcd assembly. I asked every store (in my state and neighboring state) if they could just replace the glass and all said no. So my question is if anyone reading this has a link to a reputable site to get the lcd assembly, under $270 if possible. And lastly, if I buy the necessary tools and watch videos, what's the chances of messing up the phone replacing the WHOLE lcd assembly, if I've never used a heat gun to remove glass? I've replaced the lcd assembly on my lg g2 but the back being plastic eliminated the need for any heat. I'm lost and don't want to spend $400 more.
No way to replace only the glass without risking damage to the AMOLED screen or digitizer. The screen is glued together, and a slight force will cause the screen to shatter. If you want to take that risk, you can go ahead and look up a tutorial, but it seems to be very difficult to only replace the glass and not the entire assembly(Thats why repair shops don't do them as the chance of failure is too high)
Eric1084 said:
No way to replace only the glass without risking damage to the AMOLED screen or digitizer. The screen is glued together, and a slight force will cause the screen to shatter. If you want to take that risk, you can go ahead and look up a tutorial, but it seems to be very difficult to only replace the glass and not the entire assembly(Thats why repair shops don't do them as the chance of failure is too high)
Click to expand...
Click to collapse
What's the cheapest option? Buy the whole lcd assembly and change it my self? Or pay samsung and wait? I bought this second hand from a guy who come to find out still owed payments so no insurance route is possible. I'd have to send in my phone and wait
brd912 said:
What's the cheapest option? Buy the whole lcd assembly and change it my self? Or pay samsung and wait? I bought this second hand from a guy who come to find out still owed payments so no insurance route is possible. I'd have to send in my phone and wait
Click to expand...
Click to collapse
Well, cheapest option is to do as you said, replace the glass. But if you fail during the process, your only bet would be to replace the whole assembly, and even if you had warranty, that would be completely voided. So if you are going to replace the assembly anyway, might be worth a try to separate the glass, and replace only the glass. And if it fails, you can just replace the entire assembly. But if you plans to send it to Samsung anyway, I would suggest you to do that without any diy modification to the device. If you are planning to buy the assembly, make sure you get a genuine OEM screen. I saw a lot of fake China lcd assembly, and S7 have amoled at much better resolution.
I had a S6, and display while glueing? itself off, cracked the whole amoled screen completely. And Edge is even more dangerous. So all You can do is to pretty much either replace it Yourself (not too difficult if You ask me) but You will eventually make it not waterproof anymore. And You might break something while fixing it(like the paint or the back panel, although paint 90%) and then You will have to pay even more. Or just take it to repair service, pay.. I don't know. 50-100$ more and get a professional repair without any risk. And if it's going to be made by Samsung, You still might have waterproof phone after that. So I guess You should take it to a repair service. 50-100$ more, but trust me. You will most likely mess up the pain and ruin Your phone visually. As well as You will need to buy tiny screw drivers, some flat plastic tool, and adhesive tape. And sometimes using a hair dryer to open the back, will destroy some components inside. So be careful with that as well.
Or sell Your friends kidneys and pay for the repair
This sucks dude. I could literally purchase a nexus 6 for less than the price to fix this phone. I've looked at every phone out right now and nothing catches my eye like this one. I'd almost opt to buy the 3t before spending 400 to have a shop repair this one
If ur friend has insurance maybe they would pay for it. If not.
A new screen costs around 200$ from ebay or etrade supply. Those one come even without a samsung logo like the models in asia. Which imo looks super cool. If you a that screen transfering the old stuff isn't that hard. And there are many tutorials online. Maybe you could split? I mean he dropped it even if it's on accident he could give like 100$ then you have to spend 100$.
You could sell ur S7 edge. Trust me if it's just cracked and everything else is working you will find someone that buys it. In Germany you could get something between 250€~ 300€ for that. And then you spend again maybe 200€ and get a new or used one thats in good condition.
There are few options that you have. I wouldn't go to repair shops because they are often overpriced and don't treat ur stuff well.
And one last thing. Forget about replacing only the glas because that is impossible.
So if I buy the whole lcd assembly, all I need to do is heat up the back, cut the adhesive with a guitar pick, remove screws and unhook the connectors and replace?
yes exactly like that. like i said there are a ton of guides like on ifixit or on youtube. bur instead of a guitar pick i would you a playing card or pokemon card or something. the guitar pick or metal tools can scratch the backplate and the "sticker".

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