Get note3 or wait - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

When I logged into my Verizon account I was offered a new phone with the next program.
This has come at a time I have been going back and forth of getting the 10.1 tab for work but I have now been thinking that the note 3 might fit all my needs.
Is it worth jumping and getting the 3 now or should I try to hold out and see what the 4 might offer?

Please go here ...http://forum.xda-developers.com/showthread.php?t=2466108

Related

dying for a new phone!

i really want to get a samsung galaxy s2 or possibly the galaxy nexus if its available on sprint. my contract is up until april though, should i find a way to get a new phone or just wait it out? waiting is hard for me though as i see me friends galaxy s2 screen and its amazing!! the evo screen is just not doing it for me after seeing that =/
If that's the case you could jump on the SGSII and bet set for a while ... but it may also be worth it to sit tight for a minute. Either way you'd be updating. I was holding out hope for the new Nexus, and it still might come - eventually - but I will have gone through the restless stage since then. Unfortunate it won't be here any time soon.
So go with what you think is the best decision. I know my Evo has gotten a bit too long in the tooth. Sounds like Sprint's holiday lineup isn't as impressive as some thought it might be.
Sent from my PC36100 using xda premium
Think of it this way: When you are officially up for upgrade in April, will you be fine with getting whatever is going to be available at the time or are you going to want to hold out for whichever device is going to be coming out just a month/couple of months/a few months down the road?
You seem to be very keen on getting a new phone right now. If you were to get the advice to wait until April, would you really take that advice to heart?
Obviously if you can hold off until you're upgrade-eligible you'll be able to get a better price on your phone. If price isn't a concern, then go nuts.
Personally, I'm holding off until the LTE phones start showing up. I don't buy phones outside of the subsidized upgrade period, so whatever I get is something I'll have to live with for a pretty long while. As a result, I'm not going to buy a phone with WiMax.
thanks for the replies. i really do want a new phone but know i should wait. its more of a luxury at this point to buy a new phone when im not too far away from getting the upgrade. i think ill wait and even if a new phone isnt out that i really want, i could always get the sgs2 in april for the discounted price. its tough but i think im going to have to wait it out. was kind of wondering if others were itching for a new phone as well.

Who's gonna keep using their Note 7?

There's absolutely no other phone I want, so I'm seriously considering not turning my phone in and continuing to use it. Plus I'm not at all happy with the compensation of a $25 credit. What I would deem fair is allowing me to "use" an S7e or ANY phone I want until a suitable replacement phone (S8, Note 8, etc.) becomes available and then turning in the loaner for the better phone. Anyway... anyone else going to chance it and just keep on using their Note 7?
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I really like the phone. But, it's not worth risking my life and property for.
Just got my replacement in the mail last Thursday. It's been working just fine. Doesn't get hot or anything with heavy use. I'm going to continue using my revised note 7 till they try to force me to deactivate it
Ive had a rough time getting a replacement, so ive been looking into the pixel xl or just snag a nexus 6p for cheap. Its not worth risking to me.
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I'm going to keep mine because I have not had any issues and do not want to get a new phone. This mostly due to how terrible the corporate sprint store near me is. I had to go into the store 3 times to get a replacement.
The only problem (aside from the whole catching fire thing) is I doubt they'll be working on any software updates for the Note 7 now. No Nougut for the Note 7?
Sent from my SM-N930P using Tapatalk
I really wish there were better options out right now I would switch in a heart beat. Unfortunately there's nothing even close out right now or coming out in the next few weeks. If they force us to move on I'll probably go with the v20 or 7 edge.
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I upgraded from a Note 3 to a Note 7. I need a Note with Micro SD card slot. I went on Ebay today and bought the best Note 4 I saw as a backup plan. I still have the original recalled Note 7 and plan to keep it for now. But like kstephens98 said, it won't get updates. And who's gonna wanna continue development here? I think I'll probably use the Note 4 until (hopefully) the Note 8 comes out. I just hope I can still get a full refund if it comes down to that. There's no other new phone out there that I would be interested in.
there is no competition.
i'll hold it until they have another fixed batch or until the Note 8.
Keeping mine
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Absolutely keeping mine. It's the best phone I've had, it's the phone I want to have, and I have absolutely no issues with it. No overheating. Doesn't even get warm.
T4eTurtleC1ub said:
Absolutely keeping mine. It's the best phone I've had, it's the phone I want to have, and I have absolutely no issues with it. No overheating. Doesn't even get warm.
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As much as this comment exactly describes how i feel i have to return the phone. This is the hsrdest decision. Even harder than returning the first one cause last tine i knew it would be conning back. But it is now giing to be gone forever.
The main reasons are these
1) the phone cost $900. If i keep it i cannot get a new one probably ever.
2) development Will be non existent.
3) no resale value at all in the rare chance i could afford another one.
4) my husband will refuse to let me keep it even if i wanted to ignore 1-3
I was hoping for a new batch but from what I've read Samsung has officially dropped the note 7 all together.
Out the money for my case and have a gear vr which i cannot use. THIS SUCKS
Sent from my SM-N930P using Xparent Purple Tapatalk 2
Just an FYI just got this tidbit from Sprint Chat:
"Daniel M:*You can check the availability of the Samsung Galaxy Note 5 with our Telesales team as the device is not available online and we are trying to get it back soon but any date is not confirmed."
was also confirmed by Telesales
If they get the note 5 back, I'd take that. I honestly don't think PHYSICALLY the note 7 is that different. On top of that, the Note 5 is honestly the best alternative. As sad as it is to say that a year old phone is the best alternative...it really, honestly is. I can deal without the USB-C, I can even deal with the lack of SD Card support(I haven't used an SD card in ages as long as there's a 64gb version). The water resistance would be nice...but after owning the S5, it was more.....convenient than anything. The "IF it drops in the water I don't have anything the worry about" feeling. I took underwater pics once just to say I did and could but....not like I'm gonna go swimming with that bad boy in my pocket lol.
Lastly, and most importantly for me, is the S-Pen. Unlike a good number of people, I actually use my....a lot. Which I find either people use it A LOT, or never lol. Anyway, if/when the Note 5 becomes available again, then I'll go back to that. But this Note 7 really was the PERFECT phone.
Water Resistance
S-Pen
AMAZIN screen to body ratio
iris scanner is way more functional than I anticipated
just the right about of edge on the screen
THE SCREEN PERIOD lol
the camera was near flawless in my opinion
everything about this phone......
If only Samsung wouldn't have rushed things. I think this phone would have beat out the iPhone anyway. Thing is, people who buy iPhones, buy iPhones. Getting them to switch is difficult because they're usually invested in apple products. iPads, Macbooks, lightning adapters, etc. People who buy Android phones are usually invested in it. Samsung people usually have Samsung Tablets, enjoy the gmail/google apps integration, enjoy the mass amount of free apps from the app store lol. This makes me want to cry lol
Went ahead and exchanged mine for an S7 Edge. It's a very nice phone too. Plus I didn't use the S-Pen like I thought I would.
In addition, Got two free gifts for my first note and my replacement note and now I've been approved for my S7 Edge. Three gifts, one purchase.
Anyone thinking of trading it in and doing the gift thing, sorry, it ended Oct 9th I believe.
fgr said:
Went ahead and exchanged mine for an S7 Edge. It's a very nice phone too. Plus I didn't use the S-Pen like I thought I would.
In addition, Got two free gifts for my first note and my replacement note and now I've been approved for my S7 Edge. Three gifts, one purchase.
Anyone thinking of trading it in and doing the gift thing, sorry, it ended Oct 9th I believe.
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They would end it just before they got destroyed with people switching and double dipping lol
I am going to keep mine. I still have my old Note 5, 4 and 3 so I have options.
Just got a text from sprint giving me 15 days to return my note to avoid a non return fee
jionny said:
Just got a text from sprint giving me 15 days to return my note to avoid a non return fee
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ugh. I am going to call the corp guys tomorrow when I have time to ask what they are going to let me get away with. I am leaning like some others to the LG V20, but since it doesn't come out until the 28th it's outside a 15 day window. Would go without phone/phone payments and a Note 4 I pick up used for now if it meant using my upgrade later.
already sent my old phone back to them, as required to not get charged. So can't go back to that. After thinking about it, the S7 or S7E is a horrible choice since they will be replaced soon and then I'll be pissed I just got an old model.
blacjac30 said:
Keeping mine
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Ditto....like most of you I'm paying the extra few bucks a month to upgrade with each new release so I'll hang on to my 7 til Sammy drops a new flagship.
Me!!
kstephens98 said:
There's absolutely no other phone I want, so I'm seriously considering not turning my phone in and continuing to use it. Plus I'm not at all happy with the compensation of a $25 credit. What I would deem fair is allowing me to "use" an S7e or ANY phone I want until a suitable replacement phone (S8, Note 8, etc.) becomes available and then turning in the loaner for the better phone. Anyway... anyone else going to chance it and just keep on using their Note 7?
Sent from my SM-N930P using Tapatalk
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Click to collapse
I am going to keep using mine. There is NOTHING else that is even close to the Note 7. All of us who own the phone knows it is the sweetest one out there. I had considered the LG V20, but I would feel as though I had an inferior phone; judging by the reviews.
The reason I am here today is to root the phone to prevent Samsung from sending some type of kill update.

Refund, go back to S6, or take the S7 edge?

Here is my dilmemma. The Note 7 was my very first note and I absolutely love it? But with the nail in the coffin on it by Samsung, I'll reluctantly give it up. I have my S6 still as I bought the Note 7 outright to avoid using my upgrade. So what would you do? Get a refund, go back to the S6 and wait for the Note 8 (if there will be one), or go exchange for the S7 edge.
If I refund or go back to the S6
- I'll miss the AOD
- I'll miss the stylus for writing myself notes will screen off
- People edge
If I go with the S7 Edge
- downgrade to 32 GB (my S6 is 64 gb)
- has been out for a while now, so will be replaced in Feb 2017.
- no loss of Samsung Pay, Gear Fit 2 (same for the S6)
My 256 GB SD is on it's way from the last exchange. What would you do? Please not negative comments. It is what it is with the recall.
I refunded and when back to the Note 4. My opinion the Best Note in the series now that the 7 is dead. 2 year old tech I know but I wanted nothing to do with S7/7Edge or any other device. I have no problem waiting til S8 time
I have to wait until I can talk to sprint because I am in a crappy situation with all of this (I am sure others share the same issue) but I gave my old phone back in, don't have any other sprint phones, and I really think taking the S7 or S7E is a mistake at this point since they will be replaced so soon. The LG V20 looks promising, but I was thinking I'd just pick up a used Note 4 and use that, had a Note 4 with TMO and it was awesome and i could settle for it for now and await the new "S8 S8E" I am sure is to come or longer for the return of the Note line. Maybe we'd see an earlier release of the new Note since this one got botched.
Honestly if they just would "fix" the problem with the Note 7, even if it took until early next year, I'd happily own one again.
JPMoPho said:
I refunded and when back to the Note 4. My opinion the Best Note in the series now that the 7 is dead. 2 year old tech I know but I wanted nothing to do with S7/7Edge or any other device. I have no problem waiting til S8 time
Click to expand...
Click to collapse
Are you forgetting about the Note Edge?
Sent from my SM-N930P using XDA-Developers mobile app
Go back to the S6. S7 is nice, but Note 7 was...way better. It is not worth paying money for the S7 after having the Note 7. Save your cash for now and enjoy your free $250--256gb mircosd card.
Same dilemma, no other option but LG V20 and or Google Pixel XL. I hope Samsung will let us keep our note 7!
maxcala said:
Same dilemma, no other option but LG V20 and or Google Pixel XL. I hope Samsung will let us keep our note 7!
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As much as I want to keep it, it doesn't make any logical sense. Accessories will disappear, support on here will die, will be no software fixes for anything along with updates, if your phone breaks, can't get a replacement. If you end up having any kind of signal problems you will be auto blamed for your phone. If your phone does catch fire (personally I think any reports post replacement are false hype to kill samsungs hold on the cell market) you are going to be held 100% responsible for any damages.
I still think they are going to get black listed. Don't forget the carriers forced this second recall, not Samsung. If you've paid for a phone they can't really make it inoperable, but they can black list it off their network.
nosympathy said:
As much as I want to keep it, it doesn't make any logical sense. Accessories will disappear, support on here will die, will be no software fixes for anything along with updates, if your phone breaks, can't get a replacement. If you end up having any kind of signal problems you will be auto blamed for your phone. If your phone does catch fire (personally I think any reports post replacement are false hype to kill samsungs hold on the cell market) you are going to be held 100% responsible for any damages.
I still think they are going to get black listed. Don't forget the carriers forced this second recall, not Samsung. If you've paid for a phone they can't really make it inoperable, but they can black list it off their network.
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You hit the nail right on its head with your post. I was thinking of keeping my replacement since I've had no issues but concerned more about support. This has been my favorite phone from any device I've owned. However I couldn't purchase a Zerolemon for it because of the issue, (received an email directly), no root support since mine updated out the box, updates and everything else is an issue. Back to my Note 3 I will go with Talk and surf with Moars Rom, exposed and etc.
On another note, (no pun), I went to Best Buy and was checking out S7 Edge. It's a lil smaller but it's does have the option to root, lemon charger cases available, the support and most of the features the Note 7 had..
Has ANYONE went to the S7 Edge and have no regrets?
I just picked up the S7edge earlier today. It is a tad bit smaller but, I don't really notice too much. I stuck an otterbox defender on it so it feels a little bigger now. Speedwise it runs as fast as my note 7 did. Has most of the features of the note 7 except the s pen of course. I like the spen but honestly I didn't use it that often anyways. I think in time Ill get used to it. I got my upgrade back some how in the whole process of all the exchanges Ive done so whenever a new one comes out Ill upgrade again. lol.
Reaper333 said:
I just picked up the S7edge earlier today. It is a tad bit smaller but, I don't really notice too much. I stuck an otterbox defender on it so it feels a little bigger now. Speedwise it runs as fast as my note 7 did. Has most of the features of the note 7 except the s pen of course. I like the spen but honestly I didn't use it that often anyways. I think in time Ill get used to it. I got my upgrade back some how in the whole process of all the exchanges Ive done so whenever a new one comes out Ill upgrade again. lol.
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Good to know. How was you able to pull off keeping your upgrade. Did they do a refund first THEN the upgrade or "exchanged" first? I think I'm on way to Best Buy tonight after getting this email
{
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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}
Keeping that upgrade is everything. I'm hoping the radio in the 7Edge is much better than my Note 3. I didn't need my Airrave or WIFI calling anymore with the Note 7. Another perk..
Lyvewire said:
Good to know. How was you able to pull off keeping your upgrade. Did they do a refund first THEN the upgrade or "exchanged" first? I think I'm on way to Best Buy tonight after getting this email View attachment 3903119 Keeping that upgrade is everything. I'm hoping the radio in the 7Edge is much better than my Note 3. I didn't need my Airrave or WIFI calling anymore with the Note 7. Another perk..
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Click to collapse
I have no idea what they did. The guy at sprint store was having a hard time with my sero plan so he got on the phone with sprint. Ten minutes later he gave me the receipt and I walked out the door with upgrade reset and the s7edge exchange. Will see if they figure it out later but I'm not saying anything. It remains to be seen how good the radio is in this thing. It works about the same for me in all the areas Ive been today. Good luck with your exchange tonight at BB.
I got cha! I'll see how this plays out.
kbboykin said:
Here is my dilmemma. The Note 7 was my very first note and I absolutely love it? But with the nail in the coffin on it by Samsung, I'll reluctantly give it up. I have my S6 still as I bought the Note 7 outright to avoid using my upgrade. So what would you do? Get a refund, go back to the S6 and wait for the Note 8 (if there will be one), or go exchange for the S7 edge.
If I refund or go back to the S6
- I'll miss the AOD
- I'll miss the stylus for writing myself notes will screen off
- People edge
If I go with the S7 Edge
- downgrade to 32 GB (my S6 is 64 gb)
- has been out for a while now, so will be replaced in Feb 2017.
- no loss of Samsung Pay, Gear Fit 2 (same for the S6)
My 256 GB SD is on it's way from the last exchange. What would you do? Please not negative comments. It is what it is with the recall.
Click to expand...
Click to collapse
I just exchanged mine today for a S7 edge
Exchanged mine for the S7 Edge. Real happy with it.
Could have gone back to my old phone and gotten my upgrade back, but upgrades are really crap now. They stick you with the $25 subsidized phone charge on the bill, comes out to $600 for the life of the contract.
I'll just buy all my phones outright and stay off contract.
JPMoPho said:
I refunded and when back to the Note 4. My opinion the Best Note in the series now that the 7 is dead. 2 year old tech I know but I wanted nothing to do with S7/7Edge or any other device. I have no problem waiting til S8 time
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Click to collapse
agree, Note 4 was amazing, sadly my zerolemon 10,000mah battery killed it (weight when dropped) and had to revert back to note 2, which is solid also. I'm stuck too. S7E is almost dead. Google phones never live up to hype and well I'll I always said I'd never own an iphone but man...it's almost pushing me that way and my whole house is samsung, all tvs, washer/dryer, 5tablets, 4 cellphones, 5 laptops...lol
JPMoPho said:
I refunded and when back to the Note 4. My opinion the Best Note in the series now that the 7 is dead. 2 year old tech I know but I wanted nothing to do with S7/7Edge or any other device. I have no problem waiting til S8 time
Click to expand...
Click to collapse
How much of a refund did you get? The full regular price for the Note 7?
powerstroke said:
How much of a refund did you get? The full regular price for the Note 7?
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Click to collapse
Naw, I was on Easy Pay option so I just paid the tax on the phone.
Got that full amount back along with Zagg screen protector and Wireless Charging stand refunds
Sent from my SM-N910P using XDA-Developers mobile app
JPMoPho said:
Naw, I was on Easy Pay option so I just paid the tax on the phone.
Got that full amount back along with Zagg screen protector and Wireless Charging stand refunds
Sent from my SM-N910P using XDA-Developers mobile app
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Click to collapse
So I would imagine since the Note 7 I have is paid off no contract or lease, I will get the full amount back for my phone
powerstroke said:
So I would imagine since the Note 7 I have is paid off no contract or lease, I will get the full amount back for my phone
Click to expand...
Click to collapse
Correct
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I have to wonder about those folks that bought them from eBay and/or Swappa. Sprint "says", it will take all. So I wonder at what price will they be refunded or credited towards another phone.

New stocks of Note Edge at T-Mobile

I have found new Note Edge phones at two T-Mobile stores near Atlanta. Should I use my Jump plan to get one?
I love my regular Note 4 and was planning to hand it off to my wife when I got a Note 7 (replacing her Note 3). A few days ago the Note 4 started claiming the battery was too cold and refusing to charge, then said it was too hot and shutting down after 30 seconds of up time. The warranty replacement is backordered, but when it comes in I might switch to a newer phone. I really need to keep a stylus phone, so what do you advise?
gnik luap said:
I have found new Note Edge phones at two T-Mobile stores near Atlanta. Should I use my Jump plan to get one?
I love my regular Note 4 and was planning to hand it off to my wife when I got a Note 7 (replacing her Note 3). A few days ago the Note 4 started claiming the battery was too cold and refusing to charge, then said it was too hot and shutting down after 30 seconds of up time. The warranty replacement is backordered, but when it comes in I might switch to a newer phone. I really need to keep a stylus phone, so what do you advise?
Click to expand...
Click to collapse
So what did you decide on?
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ubigred said:
So what did you decide on?
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Click to collapse
I decided to get a Note 5, despite the glass back, non-expandable memory, and sealed battery. At least it'll get one more OS update,and my wife always uses a heavy case, so I can pass it on to her when I get a Note 8.
The problem now is that every store I called said they had sold the last Note 5 and don't know when or even if they'll get more in. I even looked for a refurbished on the Samsung site, but they just point back to Tmobile.
My replacement Note 4 is in great shape, but it seems to lose the GPS signal pretty often.
gnik luap said:
I decided to get a Note 5, despite the glass back, non-expandable memory, and sealed battery. At least it'll get one more OS update,and my wife always uses a heavy case, so I can pass it on to her when I get a Note 8.
The problem now is that every store I called said they had sold the last Note 5 and don't know when or even if they'll get more in. I even looked for a refurbished on the Samsung site, but they just point back to Tmobile.
My replacement Note 4 is in great shape, but it seems to lose the GPS signal pretty often.
Click to expand...
Click to collapse
Still have my Note 4 waiting on something better. Note 8?
Sent from my SM-N910T using Tapatalk
Yes, I don't think Samsung will kill the Note line, so there'll be a Note 8 release next August or September.

Anyone upgrading to the S8+?

Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Any idea when the N8 will be out? Though they did mention that they will be re-releasing the N7 as refurbs.
Debating about the S8+ at this point.
I love the N7, but who knows when the N8 will be out, so debating...
Called T-Mbile to find out if I still get a refund and they said YES 2 days ago. They said I would get back the downpayment/tax and whatever the monthly charges were up until the day when I called, so it came out to close to 400, but they said it would be in credits to the account, which I am fine with either way. Today I chatted with them online instead of calling, and they advised that the recall was finished and that refunds are no longer being given, but recommended I see a local store, so now I am not sure what to do.
I'll wait for the N8 and I think I heard people say the N8 would be out at the end of the year. Don't quote me on that.
If they are re releasing the N7. As long as it is still a beast of a phone like it was on original release. I will be happy with that. At a cheaper price of course. The pen spoiled me that's for sure
Sent from my Nexus 9 using Tapatalk
That is kind of what is holding me back, the lack of the S-Pen, but if you were to ask me how often do I use it, I'd say about 5 times since I got the phone in my hand haha
I like the luxury of having it if I need/want to use it, but do not find myself using it that much unfortunately.
elite-fusion said:
Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Any idea when the N8 will be out? Though they did mention that they will be re-releasing the N7 as refurbs.
Debating about the S8+ at this point.
I love the N7, but who knows when the N8 will be out, so debating...
Called T-Mbile to find out if I still get a refund and they said YES 2 days ago. They said I would get back the downpayment/tax and whatever the monthly charges were up until the day when I called, so it came out to close to 400, but they said it would be in credits to the account, which I am fine with either way. Today I chatted with them online instead of calling, and they advised that the recall was finished and that refunds are no longer being given, but recommended I see a local store, so now I am not sure what to do.
Click to expand...
Click to collapse
They told me I'll get credit for everything I paid so far if I return it. I called an hour ago and I'm still deciding off I should get the s8
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zbms said:
They told me I'll get credit for everything I paid so far if I return it. I called an hour ago and I'm still deciding off I should get the s8
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
I will head to the store today to see if I like the s8+ or not. the only thing really holding me back would be the fact that i wont be able to jump to the N8 when it comes out since it will be less than a year or 50% of the phone, so thats really the one and only thing. S8 is technically better in terms of specs I think. It is a bit more narrow but bigger screen, but no s-pen.
Eh, decisions, decisions lol
You'll get your credit, only thing is if you were in Jump on Demand then it gets voided and you have to start a different jump program.
It sucks, I didn't wanna have to get rid of JOD. I'm debating if I want to or not now.
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ThC23 said:
You'll get your credit, only thing is if you were in Jump on Demand then it gets voided and you have to start a different jump program.
It sucks, I didn't wanna have to get rid of JOD. I'm debating if I want to or not now.
Sent from my SM-N930T using XDA-Developers Legacy app
Click to expand...
Click to collapse
Yep, I was thinking of that too, but I was originally on Jump 2.0 and did not want to switch to JoD. I dont remember the reasoning why I DIDNT want to switch, but i'm fine with J2.0 because I only jump ones a year either way to the next best samsung lol
Note 7 to Galaxy S8+ Jump on Demand
I've been a lurker on XDA until now; I will describe my time with the Note 7 and switch to the (pre-ordered) S8+.
I obtained my Note 7 shortly after it was released a second time. Confident that the batteries were fine despite allegations of a second round of explosions, I decided to keep my device. I downloaded (and pointedly resisted updating) EZ Disabler Pro, and promptly disabled updates as users on this forum warned of upcoming updates that would limit battery life, and functionality. The app and update restrictions have been in place since November 2016; therefore I still possess a Note 7 device which charges to 100% and more or less performs the way it was intended to at the time of release.
I use my S-Pen constantly. Smart Select is a tool I use multiple times, every day, and I will be quite sad to let it go as I upgrade to the Galaxy S8+. However, having a supported device which will receive updates and is not banned on commercial aircraft is worth the trade in until the Note 8 pops in October of this year.
T-Mobile has made the transition difficult. Any time I call about billing issues or service agreements, representatives ask me about the Note 7 and seem to be unable to process requests on my line because of the phone's status as a recalled device. The first time I called into to pre-order the Galaxy S8+ and trade in my Note 7 through Jump on Demand, I was refused. The representative informed me that I would be unable to complete this trade in due to the Note 7's status, and that I must continue through a standard Jump upgrade, which would put me on an Equipment Installment Plan (EIP). I firmly believe in technology leasing due to the financially unfeasible process of owning the latest devices, and was not willing to take the EIP route. Instead, I ended my call with T-Mobile and decided to do some research on the JoD lease.
In my research I found that as a lessee, I do not own my Note 7. The Note 7 belongs to T-Mobile, and they must take it back and continue my program with a new phoneas long as the trade in device meets the physical requirements for return. (My phone is in mint condition) I also found that pre-orders are covered under JoD, and then was confused as to why I was being refused.
After learning this, I called T-Mobile again, in the early morning hours (I'm in EST US) at about 2am. Turns out that standard customer service representative in the US are just lazy and unwilling to do research. My rep was based in the Philippines and while she initially had responses very similar to earlier reps I had spoken to, upon being asked direct questions about my JoD lease, she took the time (spent about 75 mins on the phone with her) to look through documentation, click through menus on her employee terminal and find the option of continuing my JoD lease, and pre-ordering the S8+ through that portal.
TLDR;
If you're being told that you can't continue JoD because you have a Note 7 and would like to trade in for the S8(+), ask direct questions about your lease until the reps stop being bums and actually go through the documentation. IT IS POSSIBLE TO PRE-ORDER THE S8+ ON JoD COMING FROM A NOTE 7. They will take the first opportunity to hand you off to another rep or force you through the method that they are most familiar with. Keep in mind, newer reps may not know anything about JoD since the program has long been unavailable to new customers. Foreign reps in my experience (whether it be for billing issues, accidental charges, line adjustments, etc) seem to care more your situation/satisfaction than the average US rep.
P.S:
Be warned, JoD is no longer available to new or existing customers. If you leave JoD now, it will not be possible to get back on such a lease. JoD lessees are grandfathered to the program.
elite-fusion said:
Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Any idea when the N8 will be out? Though they did mention that they will be re-releasing the N7 as refurbs.
Debating about the S8+ at this point.
I love the N7, but who knows when the N8 will be out, so debating...
Called T-Mbile to find out if I still get a refund and they said YES 2 days ago. They said I would get back the downpayment/tax and whatever the monthly charges were up until the day when I called, so it came out to close to 400, but they said it would be in credits to the account, which I am fine with either way. Today I chatted with them online instead of calling, and they advised that the recall was finished and that refunds are no longer being given, but recommended I see a local store, so now I am not sure what to do.
Click to expand...
Click to collapse
I own my Note 7 outright, paid in full. I have no intentions of getting the S8, I'll wait for the next Note. I do, however, intend to return my Note 7 for a full refund and get the Note 8 without having to pay too much more. I'd love to have somebody at Magenta try to tell me the recall is over. Fact is, it is not! There is no expiration date and they can't invent one!
RaymondPJR said:
I own my Note 7 outright, paid in full. I have no intentions of getting the S8, I'll wait for the next Note. I do, however, intend to return my Note 7 for a full refund and get the Note 8 without having to pay too much more. I'd love to have somebody at Magenta try to tell me the recall is over. Fact is, it is not! There is no expiration date and they can't invent one!
Click to expand...
Click to collapse
I recently took the plunge and finally returned my note 7. No T-Mobile stores I went to would accept it saying the recall had expired, smh. I eventually ended up doing the return through Samsung and got a better deal. Phone and 2 cases plus the extra $25 from Samsung netted me back $999. I'll gladly take that in a check than credits from T-Mobile.
89dynasty said:
I recently took the plunge and finally returned my note 7. No T-Mobile stores I went to would accept it saying the recall had expired, smh. I eventually ended up doing the return through Samsung and got a better deal. Phone and 2 cases plus the extra $25 from Samsung netted me back $999. I'll gladly take that in a check than credits from T-Mobile.
Click to expand...
Click to collapse
Like the other carriers they were compensated by Samsung for all Note 7's. That's money they intend to keep, Magenta can be scandalous! Since mine is paid in full it won't go down that way when I return mind, I'll make sure if it!
Auvenell said:
I've been a lurker on XDA until now; I will describe my time with the Note 7 and switch to the (pre-ordered) S8+.
I obtained my Note 7 shortly after it was released a second time. Confident that the batteries were fine despite allegations of a second round of explosions, I decided to keep my device. I downloaded (and pointedly resisted updating) EZ Disabler Pro, and promptly disabled updates as users on this forum warned of upcoming updates that would limit battery life, and functionality. The app and update restrictions have been in place since November 2016; therefore I still possess a Note 7 device which charges to 100% and more or less performs the way it was intended to at the time of release.
I use my S-Pen constantly. Smart Select is a tool I use multiple times, every day, and I will be quite sad to let it go as I upgrade to the Galaxy S8+. However, having a supported device which will receive updates and is not banned on commercial aircraft is worth the trade in until the Note 8 pops in October of this year.
T-Mobile has made the transition difficult. Any time I call about billing issues or service agreements, representatives ask me about the Note 7 and seem to be unable to process requests on my line because of the phone's status as a recalled device. The first time I called into to pre-order the Galaxy S8+ and trade in my Note 7 through Jump on Demand, I was refused. The representative informed me that I would be unable to complete this trade in due to the Note 7's status, and that I must continue through a standard Jump upgrade, which would put me on an Equipment Installment Plan (EIP). I firmly believe in technology leasing due to the financially unfeasible process of owning the latest devices, and was not willing to take the EIP route. Instead, I ended my call with T-Mobile and decided to do some research on the JoD lease.
In my research I found that as a lessee, I do not own my Note 7. The Note 7 belongs to T-Mobile, and they must take it back and continue my program with a new phoneas long as the trade in device meets the physical requirements for return. (My phone is in mint condition) I also found that pre-orders are covered under JoD, and then was confused as to why I was being refused.
After learning this, I called T-Mobile again, in the early morning hours (I'm in EST US) at about 2am. Turns out that standard customer service representative in the US are just lazy and unwilling to do research. My rep was based in the Philippines and while she initially had responses very similar to earlier reps I had spoken to, upon being asked direct questions about my JoD lease, she took the time (spent about 75 mins on the phone with her) to look through documentation, click through menus on her employee terminal and find the option of continuing my JoD lease, and pre-ordering the S8+ through that portal.
TLDR;
If you're being told that you can't continue JoD because you have a Note 7 and would like to trade in for the S8(+), ask direct questions about your lease until the reps stop being bums and actually go through the documentation. IT IS POSSIBLE TO PRE-ORDER THE S8+ ON JoD COMING FROM A NOTE 7. They will take the first opportunity to hand you off to another rep or force you through the method that they are most familiar with. Keep in mind, newer reps may not know anything about JoD since the program has long been unavailable to new customers. Foreign reps in my experience (whether it be for billing issues, accidental charges, line adjustments, etc) seem to care more your situation/satisfaction than the average US rep.
P.S:
Be warned, JoD is no longer available to new or existing customers. If you leave JoD now, it will not be possible to get back on such a lease. JoD lessees are grandfathered to the program.
Click to expand...
Click to collapse
So are they mailing you something for the Note 7 or are you returning it to the store?
I'm want to get the S8, but I keep getting mixed answer from store and phone reps.
Sent from my SM-N930T using XDA-Developers Legacy app
I've been instructed to return my Note7 at a store within two weeks of receiving my new device. I just got the S8+ some 12-13 hours ago. I have not yet returned the Note7.
I'm currently in possession of both the S8+ and the Note7. They're quite similar actually; I think the upgrade is far more dramatic from the S7 or even the S7 edge.
Auvenell said:
I've been instructed to return my Note7 at a store within two weeks of receiving my new device. I just got the S8+ some 12-13 hours ago. I have not yet returned the Note7.
I'm currently in possession of both the S8+ and the Note7. They're quite similar actually; I think the upgrade is far more dramatic from the S7 or even the S7 edge.
Click to expand...
Click to collapse
Thanks for the info, I went to Tmo store and did it there. I kept my JOD so I'll be able to get the Note 8 when it comes out. I'm a happy camper lol. But I went with the regular S8, same screen size as the Note 7, just less bezel.
Sent from my SM-G950U using XDA-Developers Legacy app
elite-fusion said:
Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Click to expand...
Click to collapse
I'm using both phones(N7 & s8+). Let me make it a short and sweet. S8+ is pretty much like the N7. Both phones pretty much has same software and exterior, except s8+ is a bit taller(more screen real estate). You obviously missing out the mighty s-pen from N7. Look at the pic below, the N7 sits almost perfectly inside the s8+'s wallet case. For those whom still has the N7, IMO just keep it and wait until the N8.
PapaWangsta said:
I'm using both phones(N7 & s8+). Let me make it a short and sweet. S8+ is pretty much like the N7. Both phones pretty much has same software and exterior, except s8+ is a bit taller(more screen real estate). You obviously missing out the mighty s-pen from N7. Look at the pic below, the N7 sits almost perfectly inside the s8+'s wallet case. For those whom still has the N7, IMO just keep it and wait until the N8.
Click to expand...
Click to collapse
Lol, I would of kept mine but my battery was getting ****tier and my charging port was so loose that by the slightest touch it would come off. It was getting annoying.
But you're right, S8 is pretty much a N7 without the pen. Which I miss lol
Sent from my SM-G950U using XDA-Developers Legacy app

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