[Q] No notification when screen of - G2 Q&A, Help & Troubleshooting

I Just bought G2 2 days back and every thing seems to be working perfectly except for notification. I cant figure this out, when ever my screen is off I wont get notifications from email and Facebook. My email is set to push. I have checked the settings, made sure wifi is enable even during sleep. If the screen is on or im using the phone ill get the notification instantly but when turned off I wont. Reboot solves this but on for one time, after that no more email notification. I keep getting important email but am late to reply cause of this. I looked for similar thread didn't find one. Anyone got a solution

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Email Notification

I now have the push email up and running but I can't seem to get my device to wakeup when I have new mail. I have to keep turning it on to see if I got new mail or not. This can be very annoying. Is there any way around this?
I have looked in notifications and under "new email message" I have it selected to display on screen and vibrate. What else do I need to change?
Hi DanITman,
I've got the same problem here.
With my HP6340 this works perfectly so when I bought the wizard I expected the same, but not.
Seems to me that active sync can’t wake up the wizard even if you change the registry to wake up WLAN after standby.
So if there is someone else who could help as that would be much appreciated.
seel also http://forum.xda-developers.com/viewtopic.php?t=40983&highlight=
Cheers,
Drifter
Drifter said:
Hi DanITman,
I've got the same problem here.
With my HP6340 this works perfectly so when I bought the wizard I expected the same, but not.
Seems to me that active sync can’t wake up the wizard even if you change the registry to wake up WLAN after standby.
So if there is someone else who could help as that would be much appreciated.
seel also http://forum.xda-developers.com/viewtopic.php?t=40983&highlight=
Cheers,
Drifter
Click to expand...
Click to collapse
I have no problem getting mail while in sleep mode. I just want it to notify me when I do receive mail by waking up and vibrating. Or stay in sleep mode and just vibrate. I would be happy with that. I just think that the push email is useless unless I get notified when an email comes in so I can respond promtly. I'm glad to see others are having the same problem and hopefully a fix will come out soon.
So if I understand you correctly your device can receive e-mail when it's in standby?
Do you use GPRS or WLAN for push e-mail?
I think you might have checked notification under sounds in the settings screen?
Cheers,
Drifter
Drifter said:
So if I understand you correctly your device can receive e-mail when it's in standby?
Do you use GPRS or WLAN for push e-mail?
I think you might have checked notification under sounds in the settings screen?
Cheers,
Drifter
Click to expand...
Click to collapse
I use GPRS/EDGE for all of my email. ActiveSync works fine in sleep mode. However, when mail does arrive I don't know it until I turn my device back on manually, making the whole push email thing useless because i still have to check to see if I have received new mail or not. Under notifications I have it set to vibrate and show on screen when new email arrives (which it does) but only if its not in sleep mode or once I turn the device on manually it will begin to vibrate to tell me new mail has arrived.
Sorry can't help you with this one mate.
But you’re right, why no notification when your device is in standby.
Seems to me that there is no difference i notification between receiving an SMS or E-mail when you use push e-mail.
Maybe a bug in the test rom?
We will se when there is an official one.
Same issue here. Was never an issue using the old psuedo-push sms system with the old ROM.
Anybody know what the effect of never going into full standby mode would be on the battery? In other words, the screen backlight off but never in standby?
Drifter said:
Sorry can't help you with this one mate.
But you’re right, why no notification when your device is in standby.
Seems to me that there is no difference i notification between receiving an SMS or E-mail when you use push e-mail.
Maybe a bug in the test rom?
We will se when there is an official one.
Click to expand...
Click to collapse
I have never been able to get this to work even when I had ActiveSync set to sync every 5 minutes with the old ROM. It wasn't a problem if you used the old SMS push system because the sms would wake the device up. I was hopeing it was my fault and I was missing a setting but it seems its happening to everyone. Its a pain in the ass.
I did some testing and found out that I can get it to play a sound in standby mode when I have a new email but it won't vibrate. Since my device is only syncing when told too by the server I am going to see if I can get it to vibrate at the end of an activesync and that could possible work.
Setting ActiveSync to vibrate after its finished doesn't work either. Even when the device is on
I was hoping that the "Wake Up to Full Power Mode" tweak in Tweaks2k2 might solve this one, but alas no go. Bummer.
:?
matchtrader said:
I was hoping that the "Wake Up to Full Power Mode" tweak in Tweaks2k2 might solve this one, but alas no go. Bummer.
:?
Click to expand...
Click to collapse
Thanks for trying that. I think MS needs to get this figured out if they want these devices to be BlackBerry killers. Push email is useless if I don't know that I have email the minute it comes in.
this may not help, but it's worth a try......
i put my Wizard (with the new Rom) into a car cradle which is always powered..........therefore the unit is always on.........if the current program on screen is Inbox, then new email coming in does not sound the notification sound.......
if Inbox is running in the background or not at all, then i get the notification sound.......
so........ i tried at home both methods and even when switched off, Inbox needs to be running in the background and not the current program for the sound to notify in an off/standby state
but........ i do get sound notification in standby as long as it is running in the background (ie, when you switch it on, Today screen or Phone or any other app is the 1st thing that greets you)
i regularly get the sound going off through the evening whilst in standby mode....
I know it doesn't solve you problem, but Goodlink got it right.
I will get sound and vib while the unit is in stand-by.
you would thing MS would be able to do the same...
I assume its a glitch that will be fixed soon. Does anyone know where in the registry notifications are kept? I would like to do some searching to see what I can find.
Same problem...
I have the very same problem. Had it before the AKU2 ROM and still have it now. I have taken to using MortSaver and never putting the device in standby...battery doesn't seem affected. Still, rather have this working like it's supposed to out of the box...hope someone can find a solution!
Re: Same problem...
fictionwsu said:
I have the very same problem. Had it before the AKU2 ROM and still have it now. I have taken to using MortSaver and never putting the device in standby...battery doesn't seem affected. Still, rather have this working like it's supposed to out of the box...hope someone can find a solution!
Click to expand...
Click to collapse
Thanks. I am going to try this -- do you know if the program, which I assume is running in the background all the time, has any impact on device performance?
I have the Cingular 8125 and I love it, but I also have the same problem. I have Goodlink installed and if my device is sleeping it will not vibrate when emails come in. It will make the sound but no vibration. I am currently using Mortsaver for now to keep the device running with the screen off, so that I can feel the vibration and know that I have received an email.
Does anyone know how to fix this?
Can anyone verify if this has been fixed in the new Kjam ROM. I don't want to upgrade until this gets fixed. The qtek test ROM is working really well.
DanITman said:
Can anyone verify if this has been fixed in the new Kjam ROM. I don't want to upgrade until this gets fixed. The qtek test ROM is working really well.
Click to expand...
Click to collapse
No, it hasn't been fixed... ((
Attempted workaround
bolasz said:
DanITman said:
Can anyone verify if this has been fixed in the new Kjam ROM. I don't want to upgrade until this gets fixed. The qtek test ROM is working really well.
Click to expand...
Click to collapse
No, it hasn't been fixed... ((
Click to expand...
Click to collapse
I still can't believe that MS has screwed this seemingly fundamental feature up.
In any event, the workaround I am trying at the moment involves the new version of AEPButtons plus. Using this program, I set a double click PIE button action to turn the screen off. In settings, I have unchecked the "Turn Device off after" button so the device never goes to sleep. When I holster or put down my K-jam, I double click the PIE button to turn off the screen and save battery life/prevent accidental key presses. Since the device never truly goes to sleep, the email notifications still come and I get the vibrate telling me an email has arrived. At night or when I don't want notifications, I press the power button. It's not a perfect solution, but it seems to work OK and I don't seem to be missing as many emails coming in.

No sound after hours in standby mode

My Wizard becomes completely silent after 9 hours in standby mode.
I need to reset it to get back sound.
No rings either when someone is calling me.
Does someone know what is going on here ?
Please advise. Thank you.
Did anyone else notice this too on their Wizard ?
Ok the first thing to do is, think to yourself have i put any software on my PDA since this started happening!
Then if so try taking it off and see if that software effects the PDA
I have the same issue. No idea what causes it. I just reset because I'm too lazy to find the solution.
This is a real pain in the neck.
Yes, this is a real problem.
I noticed that many people have this problem, but not many notice it.
They simple use their phone regulary or shut it off in the night,
and so they will not notice it.
I am still looking into it, but I noticed that it happens sometimes not always.
But its a pain in the neck as it needs to be always on.
I also have my GPRS always on for receiving email,
further I use Wisbar and SPB pocket plus.
So in the evening everything is ok, but in the morning I often do not get
any sound (no sound either from incoming calls) and need to reset.
I noticed that this problem happens when for example email is automatically checked during night. If email comes in (and is not read immediately) the phone will start notifying in background.
Notifications are kept and only a program like "check notifications" will delete them manually. But still if you delete them, the phone then needs a reset
to work properly again.
This is not a memory issue, it has to do with the notifications.
I do not know how to solve it.
winny said:
I noticed that this problem happens when for example email is automatically checked during night. If email comes in (and is not read immediately) the phone will start notifying in background.
Notifications are kept and only a program like "check notifications" will delete them manually. But still if you delete them, the phone then needs a reset
to work properly again.
This is not a memory issue, it has to do with the notifications.
I do not know how to solve it.
Click to expand...
Click to collapse
I have this problem too. It's been driving me mad for ages and I have reached the point were I'm ready to ditch the phone. It can happen within a few hours of a soft reset, causing me to miss most calls! I hadn't added any new software in the period before the problem started.
Your thoughts that it may be due to receiving email message notifications without clearing them seems feasible. I changed jobs around the time I noticed this problem start. I often get lots of emails while I am unable to respond to the notifications so it seems a likely link. Previously, I always responded to mail promptly and I never noticed a problem.
I'm going to look into this idea by first turning off all notifications for email in the "sounds and notifications" tool in Settings. If this doesn't work, I'll try disabling automatic email checking.
I'll report back with my findings
As promised, an update to my earlier post.
It's been about a week since I tried my "tweak" to try and correct the loss of sound when in standby...
IT WORKED!!
Since I've disabled email notifications my phone has worked continuously without a single problem. I'm still automatically checking for new mail every 10 minutes, I just check the "message" item on the today screen every now and then to see if any mails have arrived rather than have the device notify me. Not ideal but better than not knowing when my phone rings!
If you want to try the workaround, go to settings and open "Sounds and notifications" on the personal tab.
Click on the notifications tab and select "Messaging: New e-mail message" from the drop down "Event" box. Uncheck all of the check boxes so that no notifications occur and you should be alright... unless it happends for some other notifications as well!
Good Luck.

No Push Notifications Coming Through (Gmail, WordFeud to be exact)

So I have Gmail app and WordFeud app on my phone and just recently, the notifications have stopped. I'll log into Gmail on my computer and see that I have 2 or 3 new items from as long 4 or 5 hours ago and have not received any notificaiton on my phone about. On my phone, I'll go into Gmail, hit refresh, and then the mail shows.
With WordFeud, I go in and see that it's been "my turn" for hours but I never received a notification. I've checked and verified that background data and auto-sync is on, but regardless, no changes have been made to my phone between the time when I always received notifications and now, when I don't receive them. All SMS and MMS messages come through right on time with notifications, so I have no idea what's happened with Gmail and WordFeud.
Anybody else run into these issues in the past, or now? Thanks for any advice!
One more thing, which is odd... I've noticed that when I wake up in the morning, like 6:30AM, I have Gmail and WordFeud notifications that must have came through overnight, but it's for new stuff, nothing I previously manually refreshed and deleted in Gmail for example. After that, I don't get Gmail or Wordfeud notifications for the rest of the day until the next morning. So, it seems like I get them once a day, which is sometime overnight. Weird, I know, I wish I knew what caused this...
nevermind on this guys... after some testing i was able to determine the root cause. it was due to a combination of having gtalk disabled and the wifi connection that i'm connected to at work. basically, with the wifi connection i have at work, gtalk can't connect to it. i turned off my work wifi connection, which turned 3G back on, and i was able to connect to gtalk. once connected to gtalk, push notifications began coming thru just fine.
i re-tested this by connecting back to my work wifi and this made gtalk disable automatically, as it could no longer stay connected. i sent myself a test email via my computer and it never came thru on my phone (unless i opened gmail and manually refreshed). turned off work wifi... 3G comes back on and gtalk auto connected and my (2nd test) email finally came thru on my phone!
i tested this with my wifi connection at home and gtalk connects to that just fine, so the main culprit of this entire post was the wifi connection at my work (some strong security i guess)! the great thing i took away from this is that, bottom line, in order to receive push notifications, gtalk must be enabled and connected!!
(figured i'd post all of this, not only for you guys or anyone that has an issue like this, but also so i can come back and read it if i ever forget what i tested!)
PEACE

[Q] Problem with the Note's Email application?

Hi guys, I have setup my corporate Exchange mailbox using the built in application.
However, it works VERY poorly (settings set to Push) - sometimes the widget (or alerts for that matter) wont display new mail for HOURS! Until I manually go into the Mail application, and a minute later suddenly I get all the emails, and 4 emails I've been trying to 'share' (Notes) have been all sent at once.
Any idea how to fix this? or what to use instead?
On my old Dell Streak, using the default program, I had instant alerts on emails! sometimes even before Outlook had a popup!
this is annoying to no end..
I'm not sure if you're organization sets device security, but mine required a passcode to be set on my device if I used my Exchange account. For whatever reason I was still able to use the pattern lock but I noticed the same delays that you did. On a whim I set it to a numeric lock and all of a sudden my mail decided to push properly.
Sent from my GT-N7000 using Tapatalk
plasket said:
I'm not sure if you're organization sets device security, but mine required a passcode to be set on my device if I used my Exchange account. For whatever reason I was still able to use the pattern lock but I noticed the same delays that you did. On a whim I set it to a numeric lock and all of a sudden my mail decided to push properly.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
ok well, I tried this - 10 mins ago someone sent email (I see it on outlook already) - yet nothing on the Note (I switched to numeric lock hours ago), so must be something else... any ideas?
wifi is connected, and gmail is getting updates without issues.
I have this problem, too, and I've seen several others post about it as well. It's quite frustrating. Sometimes it works instantly and sometimes it'll go a couple hours without sending/receiving. Some people think it's a push bug and say changing to polling fixes it, but it didn't for me. I set it to 15 minutes and I still get the same problem with delays. It's really frustrating. I'm going to see if it's an app issue by installing another email client such as K9 or Touchdown.
Also, I wonder if it's a connectivity problem; I've been having weird issues; I work from home a lot so I'm here a lot in my wifi, and it seems sometimes my phone won't use the cellular network. I turn my phone off, it goes into deep sleep and turns wifi off, then I won't get any emails until something else wakes my phone, turning wifi back on. Like the email client can't or won't wake the phone when needed. I'm going to start a post about this tomorrow.
maxh said:
I have this problem, too, and I've seen several others post about it as well. It's quite frustrating. Sometimes it works instantly and sometimes it'll go a couple hours without sending/receiving. Some people think it's a push bug and say changing to polling fixes it, but it didn't for me. I set it to 15 minutes and I still get the same problem with delays. It's really frustrating. I'm going to see if it's an app issue by installing another email client such as K9 or Touchdown.
Also, I wonder if it's a connectivity problem; I've been having weird issues; I work from home a lot so I'm here a lot in my wifi, and it seems sometimes my phone won't use the cellular network. I turn my phone off, it goes into deep sleep and turns wifi off, then I won't get any emails until something else wakes my phone, turning wifi back on. Like the email client can't or won't wake the phone when needed. I'm going to start a post about this tomorrow.
Click to expand...
Click to collapse
My wifi also disconnects sometimes if the phone is idle I don't know why.
That happens at home, it does not switch to 3G as I don't have any 3G plan atm at all (and its disabled in settings anyway).
However the mail push issue is prevalent even when I use the phone and its active - mails still don't arrive! even if I click refresh on the widget itself, no new mails until I launch the Mail application!
Ok well, this has gotten worse.
My limit is when I show up for a meeting only to find out 15 mins ago a postpone email was sent.
I've mailed Samsung support, hopefully will get an answer to resolve the issue - will update when I hear something back.
Anyone else experiences the same problem? please post here...
Also anyone who solved it
I had the same issue as well,So i deleted my Exchange account started all over again from scratch,on the set up i chose all the options I needed,now it works as it should,so what I have noticed:
1-After the setup is complete,if you go to the Account Settings and start to fiddle with the settings that seems to upset the push funtion ,except changing the notification sound didnt do any harm.
2-When I assign my custom Notification tone it also seems to upset the Push funtionality(but I am not 100% sure of this one yet.)

Not getting notifications on watch or on phone, driving me crazy!

So lately I have not been getting hangout notifications and it's driving me nuts. I have it paired to my android wear watch and 80% of the time it works fine but other times I get text messages and nothing, no buzz, not even a notification in my task manager letting me know I have a unread message, totally blank. It's not until I go into hangouts and I see the bold text that I know I got a message. Even when not paired to the watch,same thing, no buzz, sound, notificiaon icon, nothing until I open hangouts and see it.
Anyone else having this issue?? Driving me crazy and I already missed plans with friends because of it. Fully stock and on 6.0.1 as of a few days ago and still the problem.
Are you logged into hangouts on another device or computer? Also check to make sure you didn't snooze their notifications.
Sent from my Nexus 6P using Tapatalk
I had this issue. Try turning off wifi and see if it works. Mine did on cell data only. The messages would come into me on wifi, but I would just not get notified. I did a roll back on it and a re-install and it started working again normally. The first time I had this was on my Nexus 6. This is a LONG running hangouts problem ( various posts out there show it going back to 2012 ).

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