[Q] AT&T D800 10q killed email - G2 Q&A, Help & Troubleshooting

Anyone else get the update over the weekend only to find that the email app no longer gets email? Ive deleted and readded my accounts and it says it connects to the servers ok, but nothing ever gets pulled down. I have my gmail and an exchange account and neither will work. Worked fine before the update.
Im also stuck on adding a new email account in the app. If I try to back out of it it just closes the app. And when I restart the app its on the add an account screen again. I dont have any more accounts to add and it wont let me add another account with the same address. WTF did AT&T do now?
Im totally stock btw. Havent rooted or anything yet.

Related

Email Asks For Incoming Mail L/P and Domain All Of A Sudden

My e-mail has ceased to work. It's configured via T-Mobile's website and I can download the settings right to my phone. When it tried to send/receive now it prompts me with Incoming E-Mail Password screen which also has a box for domain. The thing is the password is already entered in there and even if I select OK it just keeps asking for it. Any ideas?
No idea what's happening but mine started the same nonsense about 2 weeks ago. I just reconfigured the email to pull off my gmail account and it works fine but pulling from the tmobile site doesnt - go figure.
Unfortunately, I don't use Gmail nor do I want to. I tried deleting the accounts and re-instating them, but it's still doing the same thing. Can someone else advise? Thanks!
Weird. When I got home it worked. Perhaps, TMO's server was down.

Missing Email account in WinMo, but shows up in Sense

***UPDATE***
Figured it out, but still would like to know why it happened. From the Sense Mail screen I was able to got to accounts and see the Yahoo to edit it, which after filling in the boxes for the server names, it showed back up in Winmo. Both the incoming and outgoing mail servers were deleted. But the server names that I typed in didn't actually work. I used some info I found on the web for that, maybe they were wrong? So then I deleted and readded it letting it pull the settings for yahoo that it found. Now it's fine.
Also noticed after the original soft reset that it lost my wifi password, just thought of that. My exchange email has never been affected by whatever this is. What would delete the server settings for my yahoo account and delete the stored password for my wifi connection?
This is a weird issue that I haven't seen discussed on here. It's happened to me twice now. The last time it happened I ended up doing a hard reset.
I have two email accounts on my phone. My Outlook Exchange account and my Yahoo Mail account.
My Yahoo Mail disappears in Winmo on the Messaging\ Email accounts screen. Doesn't even show it listed. BUT it shows up in the preview panes in Sense Mail, but only shows old emails. I can't send receive on the account at all from that Sense Mail screen or anything. I can just flip through what was already there before whatever happened, happened.
If I try to add a new account via Email accounts screen, it tells me that account is already on the phone. So it knows the account is on my phone, just won't let me access it.
Wondering if anyone else has had this problem. I don't mind hard resetting again, but I would love to know why it is happening.
Ive had the same issue happen to me twice so far also. Looks liek the new mail app maybe the culprit as I have had this happen on the diamond before with the new build.
This happened to me again today and here is exactly what it happening, yet I don't understand why.
First thing I noticed today was that I had no data connection. So I checked wireless control panel and sure enough it was disabled... So I tried to enable it. No love. gave me an error and took me to the network setup screen.
Then I looked and my Yahoo account was missing again from the windows email screen, yet still showing up in sense.
Back to the data situation: I had to edit the Tmobile connection settings and click ok through all of the screens. Once I did that, my Data connection was back.
Back to yahoo: I had to edit it through sense and it had lost both incoming and outgoing mail servers and my password. Tried to manually enter Yahoo's mail servers and it still doesn't work. Once I delete it and add it back, (letting it find the server info on it's own), it will work fine again... But for how long?
It's driving me a little batty...
Same issue has happened to me. Happens when I run out of battery or let the phone drain. Also when I reset phone while an app is running. Let me know if you guys find a fix for this.
it happens on stock and on custom roms. havent seen a fix yet
Happened to me again today. It's not specific to the shipping ROM because I have the new 2.13 ROM on my phone and this is the first time it has happened since I upgraded to the new ROM...
Gotta be something simple.
Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
this happened both the times after upgrading to the 2.13 official ROM.
I don't have BSB Tweaks installed and it has happened to me multiple times. I usually lose most of my saved passwords as well in the other programs...
Lost E-Mail in 2.13 T-Mobile ROM
After upgrading to the new T-Mobile 2.13 ROM, I've had two instances where the email server settings have been lost. Same as described by others. Old emails show in Sense, but when I hit the soft button for my Inbox, I'm taken to the email setup screen.
If I cancel out and go to the setup screen through Sense, I find that everything is present except the inbound and outbound servers. Once I restore these everything is back to normal until the next time it happens.
It also happen to me. I believe this is because of the 2.13 update by T-MO.
Glad this thread exists. I ran in to this issue today too.

[Q] Gmail syncing issues

Lately i've noticed my gmail won't sync. It says i have a new email but wont show it, and it wont load the rest of my read emails. It says no connection even though ive got 3g. And when i tried to add a new gmail account it wouldn't let me. I've been having lots of speed problems and now this so verizon is sending me a replacement. But i wanted to know if its just my phone or anyone else.
I had the same issue with new emails not showing couple of times a few weeks ago. Not sure what it was, but I went around it by searching for "is:unread". That brought it up.
Do you have a second email account fowarded to your gmail account, example I have a yahoo account and messages show up in main gmail inbox and in a specific "label" as gmail calls them for that account.
Sent from my DROIDX using XDA App
00negative said:
Do you have a second email account fowarded to your gmail account, example I have a yahoo account and messages show up in main gmail inbox and in a specific "label" as gmail calls them for that account.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
No I don't. I think I just have a defective phone. All the verizon reps at my store say I do, and so does tech support. They said my data wasn't being used to it's full or something. I've got a new one coming but I don't know how long it will take. The email thing's kinda bothering me. I'll try the is:unread thing. Thanks guys.
I had the same problem. Also wouldn't connect to my pc. I used another droid to make a copy of my sd card. Formatted the card. Reloaded all my stuff and put it back in my DX. Sync works fine and connects to pc everytime.
i am having the same issue and have followed what you have suggested doing with no change

[Q] Motoblur is down???

I just got my new Motorola Atrix but my AT&T dealer line isn't active yet so I don't have a sim card that is provisioned. I hooked it up to wifi and Motoblur keeps giving me a "Motoblur is Busy" error message so I can't even access my old motoblur account or make a new one >.< Please if anyone has any idea whats wrong help me out!
I tried to access the Motoblur website from a computer and it said it's umder construction.. does anyone know how to bypass the setup stuff so I can at least set up my gmail and get apps???
https://portal-blur.svcmot.com/blur-web-portal/
Works fine from here
diedemus said:
https://portal-blur.svcmot.com/blur-web-portal/
Works fine from here
Click to expand...
Click to collapse
First off thank you for the prompt reply. I tried that website but everytime I time I try and have it send me a password reset email it doesn't pop up in my gmail. Also even more confusing is that it won't let me set up a new account. It keeps saying server error..
Any ideas? The fact that I can't get past this one screen is REALLY frustrating lol
I had a heck of a time setting up my wifes. Just kept trying and it finally went through.
Thanks all I got it working. It was my old motoblur account. For some reason I couldn't use it, and I couldn't set up a new account under the same email account either. They also wouldn't send the email to reset the password either..
So I just created a new account with a new email and it synced just fine

LG G2: Full of issues, Gmail, Wifi...last hope

Hi guys,
I have been extremely frustrated with my LG G2 experience thus far (1 day) and am planning on sending it back. Everytime I turn off my phone and restart it will ask me for a password of the WiFi network in my home. Furthermore, setting up multiple gmail accounts has been a nightmare. I went into accounts and added my other gmail accounts and was able to browse email of the different accounts through the gmail app. However, when I use the browser LG or Chrome I started having issues with logging into accounts. When I go to gmail.com in my LG browser it shows all my gmail accounts and then when I click on one of them, it will either not allow me to login and the page refreshes back to where it shows all the accounts or it will only let me login in to one account and even when I sign out of it and then, try to login (if the page allows me which it does randomly) then it will take me back to the account I had supposedly just logged out of. So, I tried to logout and login to a different gmail account on my chrome browser as well, but its now just stuck in an infinite loop where the blue bar goes halfway and comes back and does the same things really fast over and over again? I tried searching and have not been able to find any answers. I called LG tech support and she said you can only ever check one gmail account whether it is through the gmail app or checking gmail through a browser. Is this true? If yes, then I will be sending the phone back and for me is a major setback. I really wish there will some easy solution to these problems, because other than these issues I really do love the device and hope I can keep it.
I am using a LG D803 from Telus. I also have not put in a sim yet either.
Thanks,
Jay
Lol. I have 803. Never heard or experienced any of the above. I use multiple Gmail accounts on app. It's highly convenient except for the sync that turns off on its own time to time
stickmage said:
Lol. I have 803. Never heard or experienced any of the above. I use multiple Gmail accounts on app. It's highly convenient except for the sync that turns off on its own time to time
Click to expand...
Click to collapse
Yup, as my post says gmail app is fine. Have you tried logging in and out of multiple gmail accounts in the browsers?
Frustrated as well
I have the same wifi issue. I must enter my network and password EVERY time. I travel back at forth from work to home daily and must enter all the information EVERY time. I HATE that and am also going to discard the phone because of it. I have searched and searched for a solution and none are out there. I guess I'll go back to the IPhone.
ffatt said:
Hi guys,
I have been extremely frustrated with my LG G2 experience thus far (1 day) and am planning on sending it back. Everytime I turn off my phone and restart it will ask me for a password of the WiFi network in my home. Furthermore, setting up multiple gmail accounts has been a nightmare. I went into accounts and added my other gmail accounts and was able to browse email of the different accounts through the gmail app. However, when I use the browser LG or Chrome I started having issues with logging into accounts. When I go to gmail.com in my LG browser it shows all my gmail accounts and then when I click on one of them, it will either not allow me to login and the page refreshes back to where it shows all the accounts or it will only let me login in to one account and even when I sign out of it and then, try to login (if the page allows me which it does randomly) then it will take me back to the account I had supposedly just logged out of. So, I tried to logout and login to a different gmail account on my chrome browser as well, but its now just stuck in an infinite loop where the blue bar goes halfway and comes back and does the same things really fast over and over again? I tried searching and have not been able to find any answers. I called LG tech support and she said you can only ever check one gmail account whether it is through the gmail app or checking gmail through a browser. Is this true? If yes, then I will be sending the phone back and for me is a major setback. I really wish there will some easy solution to these problems, because other than these issues I really do love the device and hope I can keep it.
I am using a LG D803 from Telus. I also have not put in a sim yet either.
Thanks,
Jay
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