I just got my new Motorola Atrix but my AT&T dealer line isn't active yet so I don't have a sim card that is provisioned. I hooked it up to wifi and Motoblur keeps giving me a "Motoblur is Busy" error message so I can't even access my old motoblur account or make a new one >.< Please if anyone has any idea whats wrong help me out!
I tried to access the Motoblur website from a computer and it said it's umder construction.. does anyone know how to bypass the setup stuff so I can at least set up my gmail and get apps???
https://portal-blur.svcmot.com/blur-web-portal/
Works fine from here
diedemus said:
https://portal-blur.svcmot.com/blur-web-portal/
Works fine from here
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Click to collapse
First off thank you for the prompt reply. I tried that website but everytime I time I try and have it send me a password reset email it doesn't pop up in my gmail. Also even more confusing is that it won't let me set up a new account. It keeps saying server error..
Any ideas? The fact that I can't get past this one screen is REALLY frustrating lol
I had a heck of a time setting up my wifes. Just kept trying and it finally went through.
Thanks all I got it working. It was my old motoblur account. For some reason I couldn't use it, and I couldn't set up a new account under the same email account either. They also wouldn't send the email to reset the password either..
So I just created a new account with a new email and it synced just fine
Related
Not sure what ROM version or anything, but I'm using wm6.1 on my Mogul
All I know is that I had my phone replaced recently, as my old one was getting pretty beat up. I finally got the phone up to par with my old one in terms of setup except for e-mails. So I go to setup my Gmail account on the phone, and no matter what I try, I keep getting an error message about loging into the server, how I have the wrong login name or password. How is this possible? What am I doing wrong?
I've tried using the automatic setup (worked on the last phone), manual setup with POP3 and IMAP, even using a new password for Gmail. Nothing works at all. Please help!
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
I'm sure you have but have you tried your full email address as the username as well as just your name i.e. [email protected] or myname?
Sometimes I find it changes on what is required depending on where you are trying to access it from.
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
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Click to collapse
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
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Click to collapse
Tried Imap, worked.
i cannot get it to work!
Did you have it working on your previous phone or is this the first time you've used this service? Just checking as you need to activate pop3 or IMAP in Google settings first online.
gavinfabl said:
i cannot get it to work!
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i hace had it working many times.
Well if you had it working before and checked all the obvious settings, then I'm slightly stuck as Xmoo seems to be fine.
If no one else can help then I suppose it's HTC support that's where you need to try next....
I'll check mine tomorrow when it arrives...
gavinfabl said:
i hace had it working many times.
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Click to collapse
maybe wrong password?
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
gavinfabl said:
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
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Click to collapse
Coming from a Hero shouldn't make a difference. The Hero was using gmail push unless you manually configured imap on it.
Might be worth just double checking the ports etc to make sure. Don't get me wrong, I think you've probably got it all right, but best to be sure!
I'll be checking mine when I get it on Friday so if I have the problem, ill let you know, but I'm sure you'll have it sorted before then.
Sim Auto set up is great for novices, but not always what more experienced users want. I had to change my APN settings on hero to get faster / unproxied internet from o2.
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
I have a similar but differnet issues.
Using Google exchange sync. it pushes contacts and calendar, but wont push ANY mail to my device (it synced the folders tho!) i've checked the dates, and the ranges to download, and it just wont do it at all. tried checking th ebox, unchecking th ebox, rechecking thebox (some people said it was second time lucky for them)
I've set up gmail as IMAP in the interim and that works fine. but im stumped as to why it wont exchange sync with the rest of the stuff!
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
I had the same issue: my HD2 didn't want to sync with google. So I tried the option of disabling POP. At first it didn't work. But after I changed [email protected] to [email protected] it suddenly worked. I hope this helpes someone.
It worked for me but it doesnt push :S and ive set it to upon arrival of new mail or w.e it says..
It just doesnt push anything
I've got my gmail push working ok but, probs a silly question, how do you change the name of the account as mine is showing as Outlook and I've searched everywhere I know and can't find an option to change it to gmail
gavinfabl said:
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
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Click to collapse
I was having the same exact issue and manually disabling POP from the web solved it for me! IMAP now working perfectly.
Balls. Spoke too soon. Still not working for me. Get the same username/pass error as before.
WooHoo!
Using the "Other" email account option seems to have fixed it. There must be something screwy in the IMAP settings that HTC Sense uses by default when you select Google Mail.
Ok,
This is getting weird now. I have two gmail accounts configured using the same method, one works perfectly and consistently, the other sporadically fails to connect/log-on etc...
Does anyone have any idea what the problem might be?
EDIT:
There's no rhyme or reason to this. One account works perfectly everytime, the other account will work sometimes then randomly throw the username/password error.
I convinced the Mrs to get get a wildfire (nice!) but having set up pop3 exactly like i set up on my Hero it says the password/username is incorrect, even tho the password or username is fine!
anyone else had this problem?
i checked to see if all the set up options were the same as my hero and they match perfectly.............any ideas?
the only thing anomalous is the sim card isnt working yet as her number ports today, but connection is fine over wifi
Don't know if this will help, but I set mine up to my yahoo email account using IMAP without any issues.
Update
Ok I now know its not a fault specific to the wildfire, I've tried setting up her email on my hero, with the same result. I've also used my pc to log on using her password and username with no problem at all..........weird!
As I said previously my own pop 3 sets up fine and is also with the same provider, yahoo in this instance, the only thing I can guess at is wether there is a user name length issue? Hers is only 12 letters long tho?
Will try imap and let you know, thanks for the suggestion or try the yahoo app.
Update
installed the yahoo email app from the market and the email comes thru fine with the mrs password etc.....wtf?!!! now i just want to get the HTC email app to work.......really dont get why this not connecting
weirder still!
just got my old diamond working and using the htc email app set up the mrs email account with no problem......
oh also works on my old Xda exec.........................
Hi,
are u setting it up manually or automatic. Because when i put my hotmail account in its working fine automatic. Manually i have no idea.
Also exchange and of course gmail works great on this phone!
Thanks for looking in I've tried to set up both ways even comparing with the settings on my hero, strangely all looks fine!
And as I said her settings work on every device I've tried except sense on android.
ANy solutions yet... ?? it tells me authentication failed..incorrect username/password .. i m setting up my gmail account .. not working for imap and pop both
Possible temporary solution
I bought this phone yesterday for my younger brother and since then its.. f***ing my mind out how to setup his email...
Well after trying all bull**** and even going on email settings tweaking it several times could not get the mails on Wildfire...Also the problem is not with username or password length coz tried to change that too..
For some reason though my account could be setup in a fly on his cell.. but for his own account i had to find a temporary solution
Tap Email setup >> type ur username and password and click manual setup>> Then in the first drop down menu Select POP instead of IMAP >> in the pop server box type pop.gmail.com>>Click on next and finish the process...
Note: For my account IMAP setup was done pretty quickly so it seems to be error from GMAIL server side i have mailed them to look into the matter and resolve the bugs if any.
Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.
Skye Menjou said:
Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.
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Click to collapse
DUDE i wish my bro was as lucky as you.. in any case no development goin on here for wildfire i hope i am not the one to make the first Custom ROM for it..
Password Length
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.
this works for me. thanks heaps!
seekingmemoses said:
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.
Click to expand...
Click to collapse
Im not sure what happened. I belive i tried to login the gmail and after that my android market broke. The password stopped working everywhere. On my last builds i only used the gmail account to login to android market and this time i setup the gmail account in my email and it stopped working shortly after. I tried to clear the contacts and i cleared evrything else but it dint work. I enter password and it takes me to the magic word screen captcha. I just keep entering newwords anditjust keeps popping up with new ones forever
fuzzysig said:
Im not sure what happened. I belive i tried to login the gmail and after that my android market broke. The password stopped working everywhere. On my last builds i only used the gmail account to login to android market and this time i setup the gmail account in my email and it stopped working shortly after. I tried to clear the contacts and i cleared evrything else but it dint work. I enter password and it takes me to the magic word screen captcha. I just keep entering newwords anditjust keeps popping up with new ones forever
Click to expand...
Click to collapse
Have you tried logging in to gmail via browser or from a computer? May be that logging in to gmail will allow apps to log in...? (Just a guess)
wow what a stupid program.
i was locked out. and there was nothing explaining why it wasnt working on the phone itsself.
im suspecting that google has some kind of check up to make sure you have the account linked to your phone or another email.
because i do not see any reason for this happening in the first place.
I was forced to change my password today due to 30 day timing on the email password.
So where in the Atrix do I change the gmail password? I tried, accounts, gmail but there is no password box/option in there.
Any ideas?
I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.
Rred said:
I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.
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Click to collapse
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?
mbeutler1203 said:
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?
Click to expand...
Click to collapse
Delete the account, and add it back up. Problem solved
"Therefore gmail has corporate requirements of password changes."
I understand now, but I think you mean "our corporate IP has requirements of password changes". GMAIL is incidental, their email policy probably applies to all email.
I poked around and saw no way to change passwords, that's odd. Before you try diablo's solution...Try changing the password, then accessing the account with the phone. It MIGHT be one of those invisible Google things, if the password is rejected I would expect the phone to ask you to confirm/re-enter the password. The same way that a lot of email clients do, when they get a "password rejected" messager from a mail server.
Or...ask the whiz kids in corporate IT.<G> I always figured if they're that concerned with security, they should ante up and buy RSA fobs for everyone. THAT's almost security. Passwords? Is it under your mouse pad, or your keyboard?<VBG>
if you use the actual gmail app on the phone, it should ask at some point when it tries to check.
Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D
diablo009 said:
Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D
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Click to collapse
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.
mbeutler1203 said:
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.
Click to expand...
Click to collapse
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.
diablo009 said:
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.
Click to expand...
Click to collapse
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.
mbeutler1203 said:
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.
Click to expand...
Click to collapse
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.
I read horror stories about this but when I changed my password I was prompted. I forced a gmail sync which failed and it put an exclaimation mark in the notification bar which I dragged down and clicked. Prompted for a new password and then I was good to go. This was on a phone with Sense and 2.2
Only thing I would worry is if moto screwed it up but I doubt it.
Sent from my ADR6300 using XDA App
diablo009 said:
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.
Click to expand...
Click to collapse
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!
mbeutler1203 said:
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!
Click to expand...
Click to collapse
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?
Yaotl said:
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?
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Click to collapse
I have tried to sync in both the gmail app and sync in the accounts area in settings. Nothing really happens and definitely no notifications of failure in the app. When I try to sync in settings>accounts I get the following: Sync is currently experiencing problems. It will be back shortly." That is next to a sync logo with the red exclamation point in it. That notification appears in the window at the bottom and not in the notification bar.
When I have cell access again I will change my personal gmail account and see if I get a notification.
Ok so a bit more movement on the topic. I do get the notification that asks for the new password on my personal gmail account. I do not get that notification for the corporate gmail account.
Any ideas now?
Well it is working now. Did a factory reset, setup account again. It was working, changed my corporate gmail password and this time on t he phone I got the notification.
Only difference was that I did not have it rooted at the time. Hopefully it doesn't happen again!