Can no longer send/receive SMS on T-Mobile - Nexus 4 Q&A, Help & Troubleshooting

Suddenly I can not send or receive text messages (SMS). I can send/receive MMS just fine. When I try to send an SMS it sits in "Sending" then eventually it times out and asks for me to retry (which also fails).
I checked the SMSC and it matched what T-Mobile said it should be.
I am getting this issue with Hangouts as well as the stock Messaging app.
I can also make/receive calls no problem, nor do I have problems browsing the web on LTE.
Any ideas?

algorhythm said:
Suddenly I can not send or receive text messages (SMS). I can send/receive MMS just fine. When I try to send an SMS it sits in "Sending" then eventually it times out and asks for me to retry (which also fails).
I checked the SMSC and it matched what T-Mobile said it should be.
I am getting this issue with Hangouts as well as the stock Messaging app.
I can also make/receive calls no problem, nor do I have problems browsing the web on LTE.
Any ideas?
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Click to collapse
Seems to be a problem with Tmobile LTE. Kicked myself back to HSPA+ and all is well.

Related

Not possible to send SMS but can receive

It's weird, I can receive messages but not send them. I tried everything but it will not work, yet my GPRS/EDGE works fine now.

[Q] MMS question...sometimes it doesn't send

Is anyone else experiencing this? I'm on tmobile..stock jellybean and stock texting app.
sometimes the MMS will go right away..sometimes they will sit for days..and then i send (or recieve) one from someone and suddenly the floodgates open all my 'stuck' MMS messages go.
i dont know this is a defect..or maybe something quirky about tmobile's network..but it seems to happen about once a week the messages get backed up like this.
never had a problem with SMS..i dont think.
Not sure why but i've had that too. The other night sending to my friend on T-Mobile it wouldn't go for hours then i resent it some 9hrs later and it worked fine. I don't think it's a N4 problem per say as i've had that with my SGS2 also. Maybe it's a ROM thing or just carrier issue but wish it wouldn't be so!
I got this experience with MMS:
- when on WiFi than impossible to send;
- only when on Data transfer MMS is send.
Try to manually set the data and not wifi and try.
Good luck.
MMS only send on mobile data connection, thus has been standard behaviour on every Android phone I've owned
makes sense. i'm on/near wifi for most of the day every day so i guess its not going to send until i'm in my car driving somewhere and regular data kicks on
Shouldn't matter as the phone wont use WIFI to send MMS if the APN has "mms" designation it it. You can watch the signal bars and see he up/down arrow in the cellular signal bars vs wifi when trying to send. At least, that's what it does on my phone yet it still just doesn't send once in a while.
shotta35 said:
Shouldn't matter as the phone wont use WIFI to send MMS if the APN has "mms" designation it it. You can watch the signal bars and see he up/down arrow in the cellular signal bars vs wifi when trying to send. At least, that's what it does on my phone yet it still just doesn't send once in a while.
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did an experiment today; sent 3 MMS (while i'm hooked to WIFI) and 2 of them went..made a phone call before the 3rd one sent..and it got stuck in 'sending' mode.
2 hours later still stuck in 'sending'. i sent a text to that number ...didn't help.
I then sent another MMS..and when i did, it triggered both the new one and the 'stuck' one to go through.
so there you have it..not conclusive but it seems like maybe when its switching between voice and data it can get stuck..and the stock MMS messenging app doesn't seem to be smart enough to resend automatically. it seems like you have to 'jiggle the handle' to get it to go by sending another MMS.
it also seems sending ANY mms (not even to the stuck #) will release all the hung MMS for everyone.

MMS Notification but when i click there is no message

So this has now happened to me twice, yesterday being the second time.
I'll get a notification for a message at the top, both times it has been after I already had another SMS message that I had not checked yet, then when I click on the notification to bring up the messaging app there is only one of the two messages waiting there in the list. Both times I have texted the person back and they did indeed send me some type of picture message. After resending I receive it the second time. It makes me worried that maybe we could be losing messages and not even know it. It seems to me this is a software bug (vs. Carrier problem since the phone shows a notification for the message)
Has anyone else seen this problem?
I'm on stock 4.2.2 but the first time it happened was on 4.2.1 about a month ago.
Yea, happen to me as well when I was connected to WiFi. Turned off the WiFi, and told them to send them again and it received them that time. Maybe an issue when connected to a WiFi connection?
Sent from my Nexus 4 using xda app-developers app
Eddiepapi said:
Yea, happen to me as well when I was connected to WiFi. Turned off the WiFi, and told them to send them again and it received them that time. Maybe an issue when connected to a WiFi connection?
Sent from my Nexus 4 using xda app-developers app
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I think you have to be connected to data in order to receive a MMS message. Wifi will not work. You will get a notification but no picture.
Of course you can't receive a MMS over a wifi, the problem is that the phone is not switching over to mobile data to receive pictures while connected to wifi. I also have this problem.
NoL1m1tZ said:
Of course you can receive a MMS over a wifi, the problem is that the phone is not switching over to mobile data to receive pictures while connected to wifi. I also have this problem.
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I don't quite understand your statement. You say you can receive MMS over wifi but then you say the phone has to switch to data in order to receive the picture? How is that different that what I said?
Sorry, autocorrect stole my apostrophe t. I meant cant as in can not.
I have the same issue. The slide down text msg notification icon reported 3 texts from 3 different senders. When I clicked on the icon I am taken to my text msg inbox but only 2 of the 3 text msgs where there. I then verified with my friend that he did indeed send me a text msg. I have never had an issue receiving MMS texts over WiFi. I use WiFi exclusively at work and home. So I had created the same type of thread on the androidcentral forums.
That's exactly what happened to me today, twice! My girlfriend sent me three MMS, I got the first one and two notifications after. But when tapped, all I saw was the first MMS.
My connection was poor, I thought that could be the cause...
Sent from my Nexus 4 using xda premium
Yea I was wondering if it is a carrier issue or if its LG or Google ?
I think a part of the issue is that the phone creates the notification the moment it recognizes that there is an incoming MMS instead of when the MMS is actually received and able to be viewed.
NoL1m1tZ said:
I think a part of the issue is that the phone creates the notification the moment it recognizes that there is an incoming MMS instead of when the MMS is actually received and able to be viewed.
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Well that would be fine if it is a preview of the MMS before it arrives, but when it never arrives is where the problem is. There has got to be a solution. I can't help but wonder whom has sent me a text of which I did not receive.
this happens to me also. its annoying. but i do have my wifi on all the time, so I will try it without wifi on, and see what happens.
I'm having this problem as well and I don't like any of the third-party apps. Has anyone found a fix? Thanks.
Well, I contacted T-Mobile, my carrier, and they went through a lot of troubleshooting. It basically came down to turning on mobile data alongside WiFi because apparently MMS msgs need data to send and receive. Sucks, but there it is.

[Q] MMS Issues on T-Mobile

I just recently ported over my Samsung Focus to T-Mobile. For about a week, everything was working fine. Now, I am completely unable to receive MMS, however sending is no problem. My APN is set to epc.tmobile.com. Any ideas?
NGH97 said:
I just recently ported over my Samsung Focus to T-Mobile. For about a week, everything was working fine. Now, I am completely unable to receive MMS, however sending is no problem. My APN is set to epc.tmobile.com. Any ideas?
Click to expand...
Click to collapse
Have you tried powering down your phone? I had an issue where I would receive some texts, then stop receiving texts. I discovered that when I rebooted my phone, texts would come through again but eventually stop. After stubmbling onto a thread on this forum, I realized my phone was only allowing me to receive 10 text messages before requiring a reboot. The thread with solution (from tyryanjr on 3/24/11) can be found:
http://forum.xda-developers.com/showthread.php?t=907826&page=2

Can not (sometimes) receive calls txts using a Verizon S8 on cricket wireless

I am using a Verizon S8 on cricket wireless. The problem I have is sometimes (many times) I can not receive calls or txts. I don't see missed call. The caller directly went to voice mail after 2 rings. After tried many methods, I still have this problem. I found this happens when aftrr there's no wireless activity for a few minutes. Once there's any wireless activity, e.g. sending txt, making calls, browsing internet (data), it then become normal and be able to receive calls txts for a while, and is able to receive txts previously not received (never get missed calls though). Anyone knows what's going on or had this problem as well? TIA!

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